Nissan Xterra equipment problems

EQUIPMENT ADAPTIVE/MOBILITY

FROM THE DAY 1 I PURCHASED THIS VEHICLE WATER IS DROPPING FROM AC ON A PASSENGER SIDE. DEALER TRIED TO REPAIR, EVEN CHANGED MATS. DID NOT HELP. THERE IS A BAD SMELL INSIDE THE VEHICLE IF I KEEP IT LOCKED AFTER USING AC.

NHTSA complaint #10605515 — an unverified report by a vehicle owner.

EQUIPMENT

NISSAN UNSAFE FAILURE PARTS TRANSMISSION AND RADIATORS HI MY NAME IS [XXX] MY STORY BEGINS AS A HAPPY ONE, BUT SOON TURNS OUT TO BE MY WORST NIGHTMARE BACK IN NOVEMBER 2007. I BOUGHT MY FIRST CAR A 2007 NISSAN XTERRA FROM AVONDALE NISSAN BRAND NEW WHICH IS NOW PAID OFF. IT WAS A VERY NICE VEHICLE, HAD REALLY SMALL ISSUES WITH NORMAL WEAR AND TEAR AND NORMAL MAINTENANCE WHICH I KEPT UP ON MYSELF. RIGHT NOW I'M ATTENDING ASU FOR PREMED AND I NEED MY VEHICLE TO GET TO SCHOOL. THE ISSUE STARTED WHEN I WAS DRIVING ON THE HIGHWAY, ALL OF SUDDEN I HEARD A NOISE AND THE BACK END SHUDDERED AS IF I WAS DRIVING OVER RUMBLE STRIPS. I TOOK IT IN ON MY NEXT OIL CHANGE TO DISCOVER THAT THE TRANSMISSION FLUID HAD LEAKED INTO THE COOLANT, THEN I HAD THE RADIATOR REPLACED, THEN A COUPLE MONTHS LATER MY ENGINE LIGHT CAME ON AND THE SAME ISSUE WHICH I WAS PREVIOUSLY HAVING WITH THE MY TRANSMISSION FLUID LEAKING INTO THE COOLANT BEGAN AGAIN. IN ADDITION TO THAT INCIDENT, I WAS TOLD FROM NUMEROUS DEALERSHIPS INCLUDING NISSAN THAT THE RADIATOR WAS DAMAGED AND NOW THE TRANSMISSION WAS ALSO DAMAGE. I THEN STARTED GOOGLING THE PROBLEM AND TO MY SURPRISE TO FIND OUT THAT SO MANY OTHER NISSAN OWNERS WERE EXPERIENCING THE SAME PROBLEM. THIS HORRIFIED ME WHEN I WENT TO THE DEALERSHIP WHERE I PURCHASED IT NEW IN 2007. THE SERVICE ADVISOR IN THE SERVICE DEPARTMENT TOLD ME THIS IS A TERRIBLE PROBLEM BECAUSE NISSAN IS AWARE OF THIS HORRIBLE DESIGN FLAW ON NISSAN'S PART AND THEY'RE NOT DOING ANYTHING TO HELP THEIR CUSTOMERS, HE SAID THAT NISSAN IS NOT GOING TO DO A RECALL AT ALL ITS JUST A DEFECT. HE ALSO STATED THAT TO FIX THE TRANSMISSION AND GET ANOTHER RADIATOR WOULD COST $500 FOR THE RADIATOR AND $5155 FOR TRANSMISSION NOT INCLUDING TAX OR LABOR. I WILL NEVER IN MY LIFE EVER BUY A NISSAN AGAIN NOR WOULD I RECOMMEND SOMEONE TO PURCHASE IT! I'M NOT GETTING ANY ANSWERS FROM THEM THEY ARE FULLY AWARE OF THIS UNSAFE DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10414031 — an unverified report by a vehicle owner.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY

I HAVE A 2007 XTERRA WITH 42K. I FILLED IT AT THE GAS STATION AND NOTICED RIGHT AFTER LEAVING THE STATION THAT THE GAUGE STILL SAID A QUARTER OF A TANK. SO I PULLED OVER AND TURN OFF THE ENGINE AND THEN RESTARTED IT THE SERVICE ENGINE SOON LIGHT WAS ON. AS I WERE DRIVING DOWN THE ROAD THE GAUGE SLOWLY STARTED RISING TO THE FULL MARK. MY CAR DIDN'T PASS STATE REGISTRATION WITH THE SES ON.

NHTSA complaint #10413472 — an unverified report by a vehicle owner.

EQUIPMENT

DEAR SIR/MADAM: MY VEHICLE HAS HAD THE FOLLOWING PROBLEM/FAILURE OF THE REARVIEW MIRROR SYSTEM, YET THE DEALER STATES IT MY RESPONSIBLE TO PAY TO FIX THE ITEM REGARDLESS OF A FORMALLY ISSUED SERVICE BULLETIN. IS THAT TRUE?? COPY OF SERVICE BULLETIN: MAKE : NISSANMODEL : XTERRAYEAR : 2001 MANUFACTURER : NISSAN NORTH AMERICA, INC. SERVICE BULLETIN NUMBER : 04133DATE OF BULLETIN : FEB 25, 2005 NHTSA ITEM NUMBER : 10012843 COMPONENT : VISIBILITY:REARVIEW MIRRORS/DEVICES [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10384790 — an unverified report by a vehicle owner.

EQUIPMENT

HELLO: I HAVE A 2005 NISSAN XTERRA SUV. THE ROCKFORD-FOSGATE CD-PLAYER EXCHANGER IS MALFUNCTIONING WITH THE CD'S STALLED IN THE CD PLAYER ITSELF. I HAD SERVICED THE VEHICLE AT A NISSAN DEALERSHIP FOR AN OIL CHANGE, HOWEVER, WHEN THE SERVICE HAD BEEN COMPLETED, THE CD-PLAYER DID NOT FUNCTION CORRECTLY AND I HAD LET THE DEALERSHIP KNOWN OF THE ISSUE. UNFORTUNATELY, THEY HAD STATED THAT THE CD-PLAYER COULD NOT HAVE MAL-FUNCTIONED DUE TO AN OIL CHANGE VISIT AND HAD BEEN INFORMED THAT THESE TYPES OF EQUIPMENTS ARE ELECTRONIC DEVICES AND THEY HAVE A TENDENCY TO 'ACT UP'. TO SUMMARIZE THE VISIT THE DISCUSSION CONCLUDED AS I HAD BEEN FALSIFYING THE INFORMATION WHEN UP TILL THE SERVICE APPOINTMENT ALL HAD BEEN WELL. ALSO, NISSAN MOTORS CURRENTLY HAS A HANDFUL OF RECALLS THAT HAVE BEEN ISSUED, HOWEVER, IT IS A SURPRISE TO MYSELF THAT NO RECALLS HAVE BEEN MADE OR BROUGHT ABOUT IN REGARDS TO THEIR ROCKFORD FOSGATE CD PLAYER. I WOULD APPRECIATE IT IF SOMEONE CAN LOOK INTO THIS MATTER AND GET BACK TO ME. THANKS FOR THE KIND ASSIST IN ADVANCE. PLEASE TAKE CARE.

NHTSA complaint #10380177 — an unverified report by a vehicle owner.

EQUIPMENT

THE VDC AND SLIP LIGHT ARE CONSTANTLY ON WHEN THE BATTERY HAS EITHER DIED, OR HAS BEEN DISCONNECTED. ONCE THE BATTERY IS DISCONNECTED THE VDC IS OFF AND THE SLIP SYSTEM IS OFF AS WELL. AFTER THE BATTERY WAS DISCONNECTED ONCE AGAIN THE VDC, SLIP SYSTEM, AND NOW MY AIR BAG LIGHT IS NOW CONSTANTLY FLASHING AND ILLUMINATED. I'VE RESEARCHED THIS PROBLEM AND THERE ARE HUNDREDS OR THOUSANDS THAT HAVE THIS SAME PROBLEM. IN THE OWNERS MANUAL IT GIVES YOU A VERY VAGUE DESCRIPTION OF HOW TO RESET THIS LIGHT. I'VE TAKEN IT TO THE MANUFACTURE TO BE RESET, THEY SAY IT'S THE VEHICLE'S STEERING ANGLE SENSOR THAT HAS TO BE RESET, EVERYTIME YOU DISCONNECT THE BATTERY, BATTERY DIES, ALTERNATOR GOES OUT, ETC. IT'S $100+ EVERYTIME YOU HAVE TO HAVE IT RESET. SURELY THIS MALFUNCTION IN THEIR ELECTRICAL SYSTEM IS NOT SAFE, ESPECIALLY IF IT MEANS NOW MY AIRBAGS WON'T DEPLOY.

NHTSA complaint #10370994 — an unverified report by a vehicle owner.

EQUIPMENT

JUNE 2, 2009 I HAD TO HAVE MY 2006 NISSAN XTERRA TO VICTORY NISSAN IN MECHANICSVILLE, VA AFTER BEING TOLD BY NISSAN'S RECALL REPRESENTATIVE THAT MY PROBLEM HAS NOT BEEN CLASSIFIED AS A RECALL. MY FUEL-LINE BURST AND SPEWED GAS IN MY ENGINE COMPARTMENT. IT COST ME $310.58 TO HAVE IT REPLACED. JUNE 7, 2010 THE FUELINE BURST IN THE EXACT SAME PLACE, THIS TIME SPRAYING ME IN THE FACE WITH GASOLINE WHEN I RAISED THE HOOD-LUCKILY I WAS WEARING EYEGLASSES. AGAIN I WAS TOLD BY NISSAN RECALL THAT THERE ISN'T A RECALL FOR THIS PROBLEM. THE REASON ESCAPES ME AS THIS IS VERY DANGEROUS BOTH WITH POTENTIAL FIRE AND PHYSICAL INJURY. NOBODY HAS BEEN HURT SO FAR WITH THIS ISSUE. IN A SEPARATE INCIDENT, MY FUEL GAUGE THAT IS A KNOWN HAZARD BEGAN ACTING ERRATICALLY A COUPLE OF MONTHS AGO, AND I WAS TOLD THAT XTERRAS WITH MY PARTICULAR VEHICLE IDENTIFICATION NUMBER DO NOT FALL UNDER THE CURRENT RECALL THAT NISSAN HAS ON THIS ISSUE. THEIR REASON FOR THE RECALL IS THAT THE FUEL GAUGE COULD READ AT 1/4 FULL BUT BE EMPTY AND CAUSE THE VEHICLE TO RUN OUT OF GAS IN TRAFFIC AND CAUSE AN ACCIDENT. I GUESS MY CAR WILL NOT RUN OUT OF GAS AND CAUSE CRASHES ACCORDING TO NISSAN, RIGHT?

NHTSA complaint #10336329 — an unverified report by a vehicle owner.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE

NAME: [XXX]. VEHICLE: NISSAN XTERRA, 2006, VIN [XXX]. FUEL TANK LEVEL GAUGE WAS SHOWING ERRATIC READING AND WAS REPLACED BY THE DEALER WITH TOTAL CHARGES OF $377.93 (INCLUDING LABOR CHARGES). I AM NOT SURE THAT THIS GAUGE IS REPLACED BY THE MODIFIED FLOAT ARM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10327583 — an unverified report by a vehicle owner.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE

MY 2005 XTERRA GAS GAGE GOES TO EMPTY AND WILL NOT SHOW TRUE AMOUNT IN TANK. THIS HAS BEEN HAPPENING FOR ABOUT 1 MONTH. ALSO THE CHECK ENGINE STAYS ON AND I KNOW IT IS FROM THE FILL VALVE FROM THE GAS TANK. I HAD ONE REPLACED ALREADY ABOUT 1 YEAR AGO AND THE PROBLEM IS BACK. THIS IS A RE OCCURRING PROBLEM THAT HAS BEEN CONTINUING FOR THE LAST 2 MONTHS. ALSO THE LATCH FOR THE REAR HATCH SOME TIMES WILL LOCK AND NOT OPEN I ALSO REPLACED THIS ABOUT 1 YEAR AGO AND THE PROBLEM CONTINUES.

NHTSA complaint #10316572 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

NISSAN USES FAULTY EQUIPMENT IN THEIR VEHICLES AND ASHLY AT THEIR CONSUMER AFFAIRS DEPT ACTUALLY TOLD ME THAT NISSAN ONLY EXPECTS THEIR VEHICLES TO LAST THE 3 YRS OR 36K MILES!! SINCE I PURCHASED THIS VEHICLE I HAVE HAD THE A/C COMPRESSOR REPLACES, ALL HEATER HOSSES REPLACED, OIL LEAKS, COOLANT LEAKS, DRIVE BELTS REPLACED AND THE ALTERNATOR REPLACED. MY CAR LITERALLY BROKE DOWN IN MY DRIVEWAY. I WAS RETURNING FROM VACATION WITH MY SON, MY DOG AND MY CAT-IF MY TRIP WOULD HAVE 15 MINS. LONGER I WOULD HAVE BROKE DOWN ON THE SIDE OF THE ROAD. NISSAN DOES NOT STAND BEHIND THEIR PRODUCTS AT ALL AND DOES NOT CARE ABOUT THE CONSUMER OR THEIR SAFETY!!

NHTSA complaint #10272677 — an unverified report by a vehicle owner.

EQUIPMENT

THIS COMPLAINT IS ABOUT MY NISSAN XTERA 2005. I HAD 1/8 OF A TANK OF GAS AND WENT TO FILL UP. AFTER FILLING UP MY GAS TANK, I TURNED ON THE CAR, AT WHICH POINT THE NEEDLE DID NOT REGISTER THE FULL TANK. AFTER DRIVING A COUPLE MILES, THE SERVICE ENGINE SOON LIGHT CAME ON EVEN THOUGH MY NEXT SERVICE WAS NOT DUE YET. I WENT DIRECTLY TO THE DEALER AND WAS TOLD THAT IT WAS A FUEL SENDING UNIT/SENSOR PROBLEM AND THAT IT NOT IN WARRANTY. AFTER RETURNING HOME AND DOING RESEARCH, I WENT ONLINE TO X.NISSANHELP.COM AFTER PERFORMING A SEARCH, I CAME ACROSS MANY OTHERS WHO HAVE EXPERIENCED THE SAME PROBLEM. APPARENTLY IT HAS SOMETHING TO DO WITH THE FUEL SENDING UNIT. A SIMILAR PROBLEM WAS FOUND ON THE 2000-2004 XTERRA MODELS AND A RECALL WAS PERFORMED WHEN THE VEHICLE WOULD STOP AFTER NOT GETTING ANY FUEL, POSING A GREAT DANGER. IT SEEMS THAT SOMETHING IN THE UNIT IS FAULTY AND WILL CORRODE OVER TIME. THERE IS A GENERAL CONSENSUS THAT EVERYONE WHO IS HAVING THE PROBLEM IS EXPERIENCING THE SAME THING AFTER HAVING THE VEHICLE FOR OVER 2 YRS AND WITH AROUND 39K-49K. IF THIS PROBLEM EXISTED IN PREVIOUS MODELS, AND IT WAS RECALLED, THE 2005-2007 XTERRAS, FRONTIERS, AND PATHFINDERS SHOULD GET THIS FIXED AT NO CHARGE TO THE CUSTOMER!! WHY WAIT FOR ACCIDENTS AND POSSIBLE DEATHS, ESPECIALLY SINCE THE PROBLEM LIES IN AN INTEGRAL PART OF THE VEHICLE. COST OF REPAIR RANGES FROM $300-600.

NHTSA complaint #10262449 — an unverified report by a vehicle owner.

EQUIPMENT

MY BRAKES WERE LOSING POWER WITH THE BRAKE PEDAL FEELING 'MUSHY' AND BRAKE LIGHT ON. THE DEALER, MAITA NISSAN, ADVISED ME THAT THE SPARE TIRE, HAD RUBBED A HOLE IN THE BRAKE LINING GOING TO THE REAR BRAKE DRUMS. NISSAN DID NOT FEEL THAT THEY WERE RESPONSIBLE, BECAUSE THE SPARE TIRE WAS OVERSIZED, COMPARED TO THE RECOMMENDED TIRE SIZE (SEARS HAD INSTALLED A WRANGLER P26570S17 TO SPARE TIRE COMPARTMENT ON 9/21/2004). PER NISSAN, THE RECOMMENDED TIRE WAS P266565,17. FORTUNATELY, THE LOSS OF HYDRAULIC FLUID AND LOSS OF BRAKING FLUID DID NOT LEAD TO A CRASH OR INJURY. AS YOU MIGHT IMAGINE, AS THE OWNER, I DID NOT AUTHORIZE SEARS TO INSTALL THE WRONG SIZE TIRE TO MY VEHICLE AND AM CERTAIN THAT THEY HAVE NO IDEA THAT THE CONSEQUENCE OF THIS ERROR COULD LEAD TO RUBBING A HOLE IN THE BRAKING SYSTEM 4 YEARS LATER. I REQUESTED THAT THE DEALER NOTIFY NISSAN OF THE INCIDENT, AND WAS TOLD THAT THIS WAS NOT A WARRANTY ISSUE AND HAVE NO KNOWLEDGE THAT OTHER NISSAN XTERRA SE OWNERS WILL BENEFIT FROM MY EXPERIENCE (THE SE SERIES CAME FROM THE FACTORY WITH A 17 INCH CUSTOM TIRE AND RIM WHICH IS A SET-UP FOR THIS TYPE OF ERROR AND SENTINEL EVENT).

NHTSA complaint #10254295 — an unverified report by a vehicle owner.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

2005 XTERRA 35000 MILES FILLED UP AT GAS STATION GAUGE WENT TO COMPLETELY EMPTY. THE DTE READ ------ . DID SOME RESEARCH AND FOUND THAT THIS IS AFFECTING ALL EXTERRA WHICH SEEMS TO INDICATE THIS IS A REAL PROBLEM WITH SEVERAL MODELS, INCLUDING XTERRA'S. NOW TRYING TO FIND OUT WHY THEY APPARENTLY WON'T COVER IT. THIS NEEDS TO BE A RECALL AS THIS IS AFFECTING ALL CUSTOMERS.

NHTSA complaint #10253944 — an unverified report by a vehicle owner.

EQUIPMENT

I PURCHASED THIS XTERRA IN MAY OF 2006. IN THE PAST 8 WEEKS I HAVE HAD TO HAVE MY 06 NISSAN XTERRA TOWED TO THE DEALER SIX TIMES FOR THE SAME ISSUE OF NOT STARTING. THE FIRST TIME I WAS TOLD I WAS OUT OF GAS. SINCE THEN, I'VE BEEN TOLD THE SECURITY MODULE HAD GONE BAD, I HAD CORROSION ON THE BATTERY TERMINAL CAUSING IT TO GO IN TO STOLEN MODE, THE FUEL PUMP HAD GONE BAD (REPLACED TWICE), AND THE WIRING HARNESS TO THE FUEL PUMP HAD A SHORT IN IT (REPLACED TWICE). THE DEALER SAYS THEY HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM AND WANT TO GIVE ME MY CAR BACK WITHOUT ACTUALLY FINDING OUT THE REAL ISSUE. THIS IS MY FAMILY VEHICLE AND I DO NOT DO ANY TOWING OR OFF-ROAD WITH IT. PRIOR TO THESE ISSUES, MY TRANSMISSION WENT OUT AT 11K MILES AND LEFT ME STRANDED ON THE SIDE OF AN INTERSTATE FOR OVER 3 HOURS WHILE I WAITED FOR A TOW TRUCK, AND HAVE HAD TO HAVE THE FUEL GAUGE SENSOR, CATALYTIC CONVERTER, AND TIRE PRESSURE SENSORS REPLACED.

NHTSA complaint #10252143 — an unverified report by a vehicle owner.

EQUIPMENT

THIS VEHICLE HAS A FAULTY FUEL GAUGE, GAS TANK, FUEL PUMP...WHATEVER! THIS IS THE 3RD GAS TANK AND FUEL PUMP FOR A 2005 MODEL! THE FIRST TIME, AFTER A FEW MONTHS OF OWNERSHIP, WAS COVERED BY WARRANTY. NOW AFTER LESS THAN 3 YRS OWNERSHIP, WE HAVE THE SAME PROBLEM AND WE HAVE TO PAY ALMOST 600.00! OUT OF WARRANTY. THIS IS EXTREME MAINTENANCE FOR THE SAME PROBLEMS/PARTS ON A 3 YR OLD VEHICLE! NISSAN SHOULD PAY FOR THESE PARTS.

NHTSA complaint #10235873 — an unverified report by a vehicle owner.

EQUIPMENT

2006 XTERRA. BOUGHT NEW, AFTER ONE YEAR OF OWNERSHIP HAD FOUR PEOPLE IN IT AND REAR BOTTOM OUT. HAS DONE THIS MANY TIMES. DEALERSHIP FIRST SAID IT WAS ONLY MINE , NO OTHER COMPLAINTS FROM NO ONE ELSE, THEN REPLACED SHOCKS , REAR LEAF SPRINGS. HAD THEM DRIVE OTHERS ON LOT AND ALL DID THE SAME THING. NISSAN SENT OUT A DEALER REP, ONLY TO SAY I HIT THE DIP IN THE ROAD TO FAST. THIS IS NOT ONLY A COVER UP FROM A BAD DESIGN FROM NISSAN, BUT IT IS A SAFETY ISSUE TO AT 65 MILES AN HOUR AND YOU BOTTOM OUT YOU COULD LOOSE CONTROL. ARE YOU GOING TO BE ABLE TO STOP THE SUV WHEN THE SHOCK MOUNTS BREAK AND OR THE LEAF SPRINGS BREAK, HOW ABOUT AFTER MANY TIMES OF THE IMPACT ON THE AXEL DO TO THE BUMP STOPS HITTING IT ARE THE AXLES GOING TO HAVE PROBLEMS?

NHTSA complaint #10228117 — an unverified report by a vehicle owner.

EQUIPMENT

I WAS DRIVING MY CAR AND THE VDC/AIRBAGS/SLIP LIGHTS CAME ON IN MY 2008 NISSAN XTERRA SE. I TOOK THE VEHICLE TO NISSAN DEALERSHIP AND THEY ADVISED THAT THE HUB SENSOR WAS BAD AND NEEDED REPLACED.

NHTSA complaint #10214270 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

SINCE I BEGAN OWNERSHIP OF MY VEHICLE, I HAVE HAD TO GET THE AIR CONDITIONING SYSTEM HOSES REPLACED 2 TIMES. BOTH TIMES, THE LOW PRESSURE AND HIGH PRESSURE HOSES HAVE CRACKED AND LEAKED FREON. ONE REPLACEMENT OCCURRED LESS THAN 2 YEARS AFTER THE INITIAL REPLACEMENT WHICH OCCURRED WITHIN 3 YEARS OF OWNERSHIP BUT DID OCCUR OUTSIDE OF 50,000 WARRANTY.

NHTSA complaint #10188923 — an unverified report by a vehicle owner.

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

THE STEP BOARDS OF THE 2000 NISSAN XTERRA ARE CORRODING. I HAVE BEEN THE ONLY OWNER OF THE VEHICLE AND THERE HAS BEEN NO DAMAGE OR UNUSUAL USAGE OF THE STEP BOARDS THAT WOULD HAVE CASUED THE CORROSION. OTHERWISE, THE VEHICLE, BOTH MECHNAICALLY AND BODY, IS IN EXCELLENT SHAPE. *AK I HAVE TAKEN THE VEHICLE TO TWO BODY SHOPS AND BOTH AGREE THE STEP BOARDS NEED TO BE REPLACED AND CANNOT BE REPAIRED. ESTIMATES FOR NEW STEP BOARDS AND INSTALLATION RANGE FROM $500 TO $670. THE SERVICE MANAGER AT MY LOCAL NISSAN DEALER INDICATES THE STEP BOARDS ARE SUPPOSED TO BE VERY DURABLE AND SHOULD NOT HAVE CORRODED. HOWEVER, HE WAS UNABLE TO GET ANY FINANCIAL ASSISTANCE FROM NISSAN TO REPLACE THE STEP BOARDS. MY DIRECT REQUEST TO NISSAN WAS ALSO TURNED DOWN. SINCE I HAD TO ENTER A DATE IN THE FORM BELOW, I ENTERED THE DATE NISSAN TELEPHONED ME AND SAID THEY WOULD NOT BE ASSISTING ME IN MY EFFORT TO REPLACE THE STEP BOARDS. MY FILE NUMBER WAS 567.8334. THERE HAVE BEEN NO ACCIDENTS OR DEATHS DUE TO THE DEFECT. HOWEVER, THIS IS CLEARLY A DEFECTIVE FACTORY INSTALLED PART ON THE VEHICLE.

NHTSA complaint #10188292 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TL* - THE CONTACT OWNS A 2002 NISSAN XTERRA. WHILE DRIVING AT 35 MPH THE VEHICLE BEGAN TO VIBRATE. THE CONTACT PULLED INTO A GAS STATION, PURCHASED OIL AND PUT IT INTO THE VEHICLE, AND THEN THE VEHICLE WOULD NOT START. THE CONTACT HAD TRIPLE AAA TOW THE VEHICLE TO A NISSAN DEALERSHIP. THE PROBLEM WAS DIAGNOSED AS DIESEL FUEL MIXED WITH GAS. THE CONTACT WAS TOLD THAT THE VEHICLE NEEDED THE FUEL TANK AND THE FUEL SYSTEM TO BE FLUSHED, AND THE OIL CHANGED, SPARK PLUGS REPLACED, AND THE FUEL FILTER REPLACED. THE DEALER HAD THE CONTACTS VEHICLE FOR APPROXIMATELY THREE WEEKS AND PERFORMED AN OIL CHANGE, FLUSHED THE FUEL TANK, AND FUEL SYSTEM. THE CONTACT PICKED UP THE VEHICLE ,WENT DIRECTLY ACROSS THE STREET AND PURCHASED HIGH OCTANE GAS. THE VEHICLE RAN LONG ENOUGH FOR HIM TO GO ACROSS THE STREET, GOT THE GAS AND THEN THE VEHICLE STALLED. THE CONTACT DID NOT BELIEVE THAT THE VEHICLE WAS WORKING AS IT DID BEFORE THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER , WHERE ANOTHER DIAGNOSTIC HAD TO BE DONE, AND THE DEALER TOLD THE CONTACT THAT THE ENGINE NEEDED TO BE REBUILT. THE CONTACT BELIEVED THAT THE FIRST DIAGNOSTIC SHOULD HAVE REVEALED THAT THE ENGINE HAD A PROBLEM, AND THAT NOTHING ON THE DASHBOARD EVER INDICATED THAT THE OIL WAS LOW. THE VEHICLE WAS PURCHASED IN AUGUST, AND THE PROBLEMS BEGAN AT THE END OF JANUARY. THE CONTACT FELT THAT IF THE VEHICLE DID NOT HAVE OIL IT WAS PURCHASED THAT WAY. THE CURRENT AND FAILURE MILEAGE WERE 50,000.*AK THE DEALER STATES TAG LIGHT NOT WORKING AND CD PLAYER NOT WORKING. THE CONSUMER PROVIDED INFORMATION FROM CARFAX AND A REPAIR INVOICE. UPDATED 06/08/07

NHTSA complaint #10186030 — an unverified report by a vehicle owner.