Owners have filed 214 complaints
about the 2002 Nissan Xterra with NHTSA between 2001 and 2025.
The largest single group is the engine & cooling.
Across this model's run it ranks 2 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the Nissan Xterra. 50 means typical for this
model; 100 means roughly double.
Severity — 100
33.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 44
26% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
43.1%
1,000 – 9,999 miles
75.4%
10,000 – 24,999 miles
118.5%
25,000 – 49,999 miles
1914.7%
50,000 – 74,999 miles
1713.2%
75,000 – 99,999 miles
1914.7%
100,000 – 149,999 miles
2519.4%
150,000+ miles
2720.9%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2002 Nissan Xterra 4-DR.
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2001peak 12Jul 2025
NHTSA investigations into the 2002 Nissan Xterra
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
MR. KENT JONES OF KERNERSVILLE, NC, SUBMITTED A PETITION TO NHTSA BY E-MAIL DATED JULY 1, 2003, REQUESTING NHTSA TO INVESTIGATE THE BRAKE ROTORS ON MY 2002 NISSAN XTERRA VEHICLES.THE PETITIONER ALLEGED THAT THE BRAKE ROTORS IN THESE VEHICLES WERE DEFECTIVE BECAUSE THE ROTORS OVERHEAT AND WARP FROM NORMAL USAGE.A REVIEW OF ODI'S DATABASE FOR COMPLAINTS REGARDING MY 2001 THROUGH MY 2003 NISSAN XTERRA VEHICLES IDENTIFIED ONLY TWO REPORTS RELATED TO BRAKE ROTOR WARPING; ONE FOR A MY 2001 AND ONE FOR A MY 2002.THE COMPLAINT FOR THE MY 2002 NISSAN XTERRA WAS REPORTED BY THE PETITIONER.BRAKE ROTOR WA...
EA02020Opened 29 Aug 2002Closed 3 Mar 2003AIR BAGS:FRONTAL
DRIVER'S AIR BAG SYSTEM FAILURE
IN ITS LETTER DATED FEBRUARY 21, 2003 TO NHTSA, NISSAN STATED THAT IT WILL CONDUCT A SAFETY RECALL OF APPROXIMATELY 27,385 MY 2002 NISSAN XTERRA VEHICLES PRODUCED FROM 6/12/01 (START OF PRODUCTION) TO 11/1/01 AS WELL AS APPROXIMATELY 37,177 MY 2002 NISSAN ALTIMA VEHICLES PRODUCED FROM 6/13/01 (START OF PRODUCTION) TO 10/25/01.VEHICLES MANUFACTURED AFTER THESE DATES ARE NOT AFFECTED.NISSAN STATED THAT THE CLOCKSPRING ELECTRICAL CONNECTOR MAY NOT BE FULLY SECURED TO THE DRIVER-SIDE AIR BAG MODULE SQUIB PIN CONNECTOR DUE TO THE RETAINING GROOVE IN THE MODULE NOT HAVING SUFFICIENT DEPTH TO HOLD TH...
PE02038Opened 26 Mar 2002Closed 29 Aug 2002AIR BAGS:FRONTAL
DRIVER'S AIR BAG SYSTEM MALFUNCTION
Recalls on the 2002 Nissan Xterra
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10V554000
STEERING:COLUMN
NISSAN IS RECALLING CERTAIN MODEL YEAR 2002-2004 FRONTIER VEHICLES MANUFACTURED FROM JULY 9, 2001 THROUGH OCTOBER 20, 2004, AND MODEL YEAR 2002-2004, XTERRA VEHICLES MANUFACTURED FROM JULY 9, 2001, THROUGH JANUARY 6, 2005. OVER TIME CORROSION MAY FORM IN THE LOWER STEERING COLUMN JOINT AND LIMIT MOVEMENT OF THE JOINT. THE LIMITED MOVEMENT OF THIS JOINT MAY CREATE EXCESSIVE LOAD ON THE LOWER STEERING COLUMN SHAFT. IF THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, IT MAY LEAD TO CRACKING OF THE SHAFT DURING LOW SPEED MANEUVERS THAT REQUIRE LARGE STEERING INPUTS.
Risk: THE SHAFT MAY BREAK WHICH COULD RESULT IN LOSS OF STEERING CONTROL DURING THESE LOW SPEED MANEUVERS INCREASING THE RISK OF A CRASH.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
04V230000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH SIX CYLINDER ENGINES AND SPORT UTILITY VEHICLES EQUIPPED WITH FOUR OR SIX CYLINDER ENGINES, THE FUEL PUMP TERMINAL ON THE FUEL-SENDING UNIT CAN DEVELOP A CRACK IN THE PLASTIC MOLDING. THIS CAN CAUSE THE TERMINAL STRIP TO CORRODE UNDER SOME ENVIRONMENTAL CONDITIONS.
Risk: IF CORROSION OCCURS, THE TERMINAL STRIP COULD EVENTUALLY BREAK CAUSING THE FUEL PUMP TO STOP OPERATION. THIS WILL RESULT IN NOT BEING ABLE TO START THE ENGINE OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING, WHICH CAN RESULT IN A CRASH.
03V061000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
ON CERTAIN VEHICLES, THE ELECTRICAL CONNECTOR FOR THE DRIVER AIR BAG MAY COME LOOSE. IF THE CONNECTOR COMES LOOSE, THE SUPPLEMENTAL AIR BAG WARNING LIGHT FLASHES INTERMITTENTLY.
Risk: THE DRIVER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH, INCREASING THE RISK OF PERSONAL INJURY.
02V299000
SUSPENSION:REAR
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, WATER MAY ENTER THE REAR AXLE HOUSING DUE TO INADEQUATE SEALING OF THE ANTI-LOCK BRAKING SYSTEM (ABS) SENSOR.
Risk: THIS CAN RESULT IN CORROSION AND EVENTUAL FAILURE OF THE WHEEL BEARING. IF THIS OCCURS, THE WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE INCREASING THE RISK OF A CRASH.
02V298000
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH A SUPERCHARGER, UNDER CERTAIN CONDITIONS, SUCH AS FULL THROTTLE IN LOW GEAR WHEN THE ENGINE IS NOT FULLY WARMED UP AND AT COLD AMBIENT TEMPERATURE, THE AMOUNT OF INTAKE AIR FLOW THROUGH THE AIR FLOW METER MAY EXCEED THE MAXIMUM PRESET DIAGNOSIS LIMIT VALUE.
Risk: THIS WILL CAUSE THE ENGINE CONTROL SYSTEM TO GO INTO THE FAILSAFE MODE. UNDER THIS CONDITION, THE MALFUNCTION INDICATOR LAMP WILL ILLUMINATE AND ENGINE SPEED WILL NOT EXCEED 2400 RPM REGARDLESS OF THE THROTTLE POSITION, INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201040214,407 units in Canada
Steering
On certain vehicles, corrosion may form in the lower steering column joint and limit the movement of the joint. Limited movement of this joint may create excessive load on the lower steering column shaft and, if the vehicle continues to be driven in this condition, may lead to cracking of the shaft during low speed manoeuvres that require large steering inputs. In an extreme case, the shaft may break which would result in loss of steering control and could result in a crash. Correction: Dealers will replace the affected column shafts and joints.
Recall 200415121,145 units in Canada
Fuel System
On certain vehicles, the fuel pump terminal on the fuel sending unit can develop a crack. When exposed to heavy concentrations of road salt in the winter, if road salt enters the crack, the terminal strip will corrode and eventually could break due to corrosion. This will cause the fuel pump to stop operating and will result in not being able to start the engine or cause the engine to stop running without warning. Correction: Dealer will replace the fuel sender unit.
Recall 20030454,487 units in Canada
Airbag
On certain vehicles, the clockspring electrical connector may not be fully secured to the driver side air bag module squib pin connector due to the retaining groove in the module not having sufficient depth to hold the connector in the assembled position. If the connector comes loose, the supplemental air bag warning light will come on. However, the driver side air bag will not deploy in the event of a crash. Correction: Dealer will install a retaining clip on the clockspring electrical connector.
Recall 200220610,844 units in Canada
Brakes
On certain four wheel drive vehicles, water may enter the rear axle housing due to inadequate sealing of the ABS sensor in the axle housing. This may result in corrosion and eventually failure of the wheel bearing. If this occurs, the wheel assembly could separate from the vehicle. Correction: Dealer will inspect the rear axle for water intrusion and replace any affected components. The ABS sensor will be resealed to prevent water intrusion.
Recall 2002204770 units in Canada
Engine
On certain supercharged vehicles, the amount of intake air flow through the air flow meter may exceed the maximum preset diagnosis limit value which would cause the engine control system to go into the failsafe mode. Under this condition, the malfunction indicator lamp will illuminate and engine speed will not exceed 2400 rpm's regardless of throttle position. Correction: Dealer will reprogram the electronic control module (ECM).
Reports where the owner recorded a crash, a fire, an injury or a death.
Chicago, ILCrashFire10 injured15 killed
LANE DEPARTURE: ASSIST
The registered owner of this vehicle is registered tp the arab known as the polish polako missing a leg and is claiming to be a wanna be fake cop police. Hes bald and on the thinner side and ugly. im being framed for rapes & murders that hes done along w\ everyone i know from my pass that are deseased and and still alive. I dont appreciate the trap house or the drug rape sex house that i own utilized by these drug sex rapist murders. Its so funny that people i know are dropping in that property and never coming out alive. i just did a few things to prove that im correct and the fake 5 proud boys are utilizing me from district 15 to get away with murder and rape. Yes.. they ate rapping men, woman and children and black mailing them by the millions. Im stationed under a goverment security from the Government Center that are being installed everywhere nation wide because Im the President of the United States and the schools all around where im at or go by are closed for what is going on at the property. i set a curfew into affect and everyone is watching who ate entering and but never leave alive. Everyone you see there on a daily basis are not who they claim to be.Im being framed for all the rapes and murders just when i got cancer and has lived passed all those time i been poison to death. i have seen it for myself online that i cant beleive it.... i looked like someone else thats doing the rapes and murders.. I dont think its funny any more but they think so. Nothing but meth addicts w\a raping desease. im so over it that im watching it for myself so everyone can see for them selfs. I rather die from cancer than to be poison from a drug overdozes i have had by the fake cop wanna be police with their drug issue & mental murder desease because Im the President Of the United States and not them. I have uploaded the VIN # of the vehicle online wirh the plates and I didnt have them register that vehicle for me or as a request. Nothing but delusional homocidles men!!!!!!.
NHTSA complaint #11671857 — an unverified report by a vehicle owner.
Chicago, ILCrashFire10 injured15 killed
BACK OVER PREVENTION: WARNINGS
The registered owner of this vehicle is registered tp the arab known as the polish polako missing a leg and is claiming to be a wanna be fake cop police. Hes bald and on the thinner side and ugly. im being framed for rapes & murders that hes done along w\ everyone i know from my pass that are deseased and and still alive. I dont appreciate the trap house or the drug rape sex house that i own utilized by these drug sex rapist murders. Its so funny that people i know are dropping in that property and never coming out alive. i just did a few things to prove that im correct and the fake 5 proud boys are utilizing me from district 15 to get away with murder and rape. Yes.. they ate rapping men, woman and children and black mailing them by the millions. Im stationed under a goverment security from the Government Center that are being installed everywhere nation wide because Im the President of the United States and the schools all around where im at or go by are closed for what is going on at the property. i set a curfew into affect and everyone is watching who ate entering and but never leave alive. Everyone you see there on a daily basis are not who they claim to be.Im being framed for all the rapes and murders just when i got cancer and has lived passed all those time i been poison to death. i have seen it for myself online that i cant beleive it.... i looked like someone else thats doing the rapes and murders.. I dont think its funny any more but they think so. Nothing but meth addicts w\a raping desease. im so over it that im watching it for myself so everyone can see for them selfs. I rather die from cancer than to be poison from a drug overdozes i have had by the fake cop wanna be police with their drug issue & mental murder desease because Im the President Of the United States and not them. I have uploaded the VIN # of the vehicle online wirh the plates and I didnt have them register that vehicle for me or as a request. Nothing but delusional homocidles men!!!!!!.
NHTSA complaint #11671857 — an unverified report by a vehicle owner.
Chicago, ILCrashFire10 injured15 killed
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The registered owner of this vehicle is registered tp the arab known as the polish polako missing a leg and is claiming to be a wanna be fake cop police. Hes bald and on the thinner side and ugly. im being framed for rapes & murders that hes done along w\ everyone i know from my pass that are deseased and and still alive. I dont appreciate the trap house or the drug rape sex house that i own utilized by these drug sex rapist murders. Its so funny that people i know are dropping in that property and never coming out alive. i just did a few things to prove that im correct and the fake 5 proud boys are utilizing me from district 15 to get away with murder and rape. Yes.. they ate rapping men, woman and children and black mailing them by the millions. Im stationed under a goverment security from the Government Center that are being installed everywhere nation wide because Im the President of the United States and the schools all around where im at or go by are closed for what is going on at the property. i set a curfew into affect and everyone is watching who ate entering and but never leave alive. Everyone you see there on a daily basis are not who they claim to be.Im being framed for all the rapes and murders just when i got cancer and has lived passed all those time i been poison to death. i have seen it for myself online that i cant beleive it.... i looked like someone else thats doing the rapes and murders.. I dont think its funny any more but they think so. Nothing but meth addicts w\a raping desease. im so over it that im watching it for myself so everyone can see for them selfs. I rather die from cancer than to be poison from a drug overdozes i have had by the fake cop wanna be police with their drug issue & mental murder desease because Im the President Of the United States and not them. I have uploaded the VIN # of the vehicle online wirh the plates and I didnt have them register that vehicle for me or as a request. Nothing but delusional homocidles men!!!!!!.
NHTSA complaint #11671857 — an unverified report by a vehicle owner.
at 155,000 milesModesto, CACrash2 injured
AIR BAGS
MY 2002 NISSAN XTERRA'S AIRBAGS FAILED TO DEPLOY IN A COLLISION WITH A TELEPHONE POLE AT APX. 45 MPH. THE ACCIDENT WAS ON A BADLY MAINTAINED CITY STREET, THE STEERING HAS BEEN PROBLEMATIC EVEN THOUGH I HAD AN ALIGNMENT DONE APX. 6 MO.S AGO.
NHTSA complaint #11399557 — an unverified report by a vehicle owner.
at 155,000 milesModesto, CACrash2 injured
STEERING
MY 2002 NISSAN XTERRA'S AIRBAGS FAILED TO DEPLOY IN A COLLISION WITH A TELEPHONE POLE AT APX. 45 MPH. THE ACCIDENT WAS ON A BADLY MAINTAINED CITY STREET, THE STEERING HAS BEEN PROBLEMATIC EVEN THOUGH I HAD AN ALIGNMENT DONE APX. 6 MO.S AGO.
NHTSA complaint #11399557 — an unverified report by a vehicle owner.
at 131,058 milesWichita Falls, TXCrash
SERVICE BRAKES
I HAD MY BRAKE BOOSTERS REPLACED ON 05/22/2019.I WAS BACKING UP SLOWLY ON 07/24/2020 IN A PARKING LOT OF A CONVENIENCE STORE. AS I WAS BACKING UP, I TRIED TO APPLY THE BRAKES AND THEY BECAME STIFF. I TRIED TO PUMP HARDER ON THE BRAKES AND THEY WOULD NOT STOP THE VEHICLE IN WHICH IT WAS TO LATE AND MY CAR COLLIDED INTO A UTILITY POLE.
NHTSA complaint #11342829 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Chicago, ILCrashFire10 injured15 killed
LANE DEPARTURE: ASSIST
The registered owner of this vehicle is registered tp the arab known as the polish polako missing a leg and is claiming to be a wanna be fake cop police. Hes bald and on the thinner side and ugly. im being framed for rapes & murders that hes done along w\ everyone i know from my pass that are deseased and and still alive. I dont appreciate the trap house or the drug rape sex house that i own utilized by these drug sex rapist murders. Its so funny that people i know are dropping in that property and never coming out alive. i just did a few things to prove that im correct and the fake 5 proud boys are utilizing me from district 15 to get away with murder and rape. Yes.. they ate rapping men, woman and children and black mailing them by the millions. Im stationed under a goverment security from the Government Center that are being installed everywhere nation wide because Im the President of the United States and the schools all around where im at or go by are closed for what is going on at the property. i set a curfew into affect and everyone is watching who ate entering and but never leave alive. Everyone you see there on a daily basis are not who they claim to be.Im being framed for all the rapes and murders just when i got cancer and has lived passed all those time i been poison to death. i have seen it for myself online that i cant beleive it.... i looked like someone else thats doing the rapes and murders.. I dont think its funny any more but they think so. Nothing but meth addicts w\a raping desease. im so over it that im watching it for myself so everyone can see for them selfs. I rather die from cancer than to be poison from a drug overdozes i have had by the fake cop wanna be police with their drug issue & mental murder desease because Im the President Of the United States and not them. I have uploaded the VIN # of the vehicle online wirh the plates and I didnt have them register that vehicle for me or as a request. Nothing but delusional homocidles men!!!!!!.
NHTSA complaint #11671857 — an unverified report by a vehicle owner.
Chicago, ILCrashFire10 injured15 killed
BACK OVER PREVENTION: WARNINGS
The registered owner of this vehicle is registered tp the arab known as the polish polako missing a leg and is claiming to be a wanna be fake cop police. Hes bald and on the thinner side and ugly. im being framed for rapes & murders that hes done along w\ everyone i know from my pass that are deseased and and still alive. I dont appreciate the trap house or the drug rape sex house that i own utilized by these drug sex rapist murders. Its so funny that people i know are dropping in that property and never coming out alive. i just did a few things to prove that im correct and the fake 5 proud boys are utilizing me from district 15 to get away with murder and rape. Yes.. they ate rapping men, woman and children and black mailing them by the millions. Im stationed under a goverment security from the Government Center that are being installed everywhere nation wide because Im the President of the United States and the schools all around where im at or go by are closed for what is going on at the property. i set a curfew into affect and everyone is watching who ate entering and but never leave alive. Everyone you see there on a daily basis are not who they claim to be.Im being framed for all the rapes and murders just when i got cancer and has lived passed all those time i been poison to death. i have seen it for myself online that i cant beleive it.... i looked like someone else thats doing the rapes and murders.. I dont think its funny any more but they think so. Nothing but meth addicts w\a raping desease. im so over it that im watching it for myself so everyone can see for them selfs. I rather die from cancer than to be poison from a drug overdozes i have had by the fake cop wanna be police with their drug issue & mental murder desease because Im the President Of the United States and not them. I have uploaded the VIN # of the vehicle online wirh the plates and I didnt have them register that vehicle for me or as a request. Nothing but delusional homocidles men!!!!!!.
NHTSA complaint #11671857 — an unverified report by a vehicle owner.
Chicago, ILCrashFire10 injured15 killed
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The registered owner of this vehicle is registered tp the arab known as the polish polako missing a leg and is claiming to be a wanna be fake cop police. Hes bald and on the thinner side and ugly. im being framed for rapes & murders that hes done along w\ everyone i know from my pass that are deseased and and still alive. I dont appreciate the trap house or the drug rape sex house that i own utilized by these drug sex rapist murders. Its so funny that people i know are dropping in that property and never coming out alive. i just did a few things to prove that im correct and the fake 5 proud boys are utilizing me from district 15 to get away with murder and rape. Yes.. they ate rapping men, woman and children and black mailing them by the millions. Im stationed under a goverment security from the Government Center that are being installed everywhere nation wide because Im the President of the United States and the schools all around where im at or go by are closed for what is going on at the property. i set a curfew into affect and everyone is watching who ate entering and but never leave alive. Everyone you see there on a daily basis are not who they claim to be.Im being framed for all the rapes and murders just when i got cancer and has lived passed all those time i been poison to death. i have seen it for myself online that i cant beleive it.... i looked like someone else thats doing the rapes and murders.. I dont think its funny any more but they think so. Nothing but meth addicts w\a raping desease. im so over it that im watching it for myself so everyone can see for them selfs. I rather die from cancer than to be poison from a drug overdozes i have had by the fake cop wanna be police with their drug issue & mental murder desease because Im the President Of the United States and not them. I have uploaded the VIN # of the vehicle online wirh the plates and I didnt have them register that vehicle for me or as a request. Nothing but delusional homocidles men!!!!!!.
NHTSA complaint #11671857 — an unverified report by a vehicle owner.
at 164,000 milesJoplin, MO
SEAT BELTS
The contact owns a 2002 Nissan Xterra. The contact stated that while the vehicle was parked with the rear passenger’s seat occupied, the rear passenger’s seat belt thread unraveled, and the buckle detached and remained latched. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 164,000.
NHTSA complaint #11628967 — an unverified report by a vehicle owner.
at 205,000 milesSAN Jose, CA
WHEELS
MY WIFE'S CAR WAS IN NEED OF TWO FRONT TIRES SO I TOOK MY VEHICLE TO WHEELS 360- IT WAS THE ONLY SHOP OPEN AND I WAS CRUNCHED ON TIME. SHE IS AN EMT AND I AM AN EDUCATOR SO WE DO NOT HAVE MUCH SPARE TIME DURING THE WEEK. THE SHOP OVER CHARGED ME FOR TWO LOW QUANTITY TIRES. THERE WERE TWO WORKERS REPLACING THE TIRES ON MY VEHICLE. THE WORKER REPLACING THE WHEEL ON THE PASSENGER SIDE DAMAGED THE WHEEL STUDS BECAUSE HE WAS ON A HURRY. THE LEAD WORKER AND TWO OTHERS SPENT 2 HOURS TRYING TO FIX THE STUDS AND GET SOME OF THE LUG NUTS BACK ON. THEY MANAGED TO GET 5 OUT OF THE SIX ON. THEY INSISTED ON SENDING ME HOME WITH A WHEEL MISSING ONE LUG NUT. THEY ASKED ME TO COMEBACK TOMORROW OR SOME OTHER DAY TO FIX IT. IT WAS CLOSE TO 9 PM BY THAT TIME, AND I WAS FRUSTRATED. I DROVE HOME AND ON THE WAY HOME, THE CENTER HUB PLASTIC COVERING FELL OFF. IT EXPOSED THE AXLE/BEARING. I FEEL THAT VEHICLE IS UNSAFE TO DRIVE AND I DO NOT FEEL COMFORTABLE DRIVING MY TODDLER AROUND. SHOPS LIKE THE ONE MENTIONED SHOULD NOT BE ALLOWED TO OPERATE BECAUSE THEY COMPROMISE DRIVERS' SAFETY.I WOULD LIKE 1. A REIMBURSEMENT FOR THE OVERPRICED TIRES AND 2. MY VEHICLE PROPERLY SERVICED SO THAT IT'S SAFE TO DRIVE.THANK YOU FOR YOUR TIME AND CONSIDERATION.
NHTSA complaint #11413743 — an unverified report by a vehicle owner.
at 155,000 milesModesto, CACrash2 injured
AIR BAGS
MY 2002 NISSAN XTERRA'S AIRBAGS FAILED TO DEPLOY IN A COLLISION WITH A TELEPHONE POLE AT APX. 45 MPH. THE ACCIDENT WAS ON A BADLY MAINTAINED CITY STREET, THE STEERING HAS BEEN PROBLEMATIC EVEN THOUGH I HAD AN ALIGNMENT DONE APX. 6 MO.S AGO.
NHTSA complaint #11399557 — an unverified report by a vehicle owner.
at 155,000 milesModesto, CACrash2 injured
STEERING
MY 2002 NISSAN XTERRA'S AIRBAGS FAILED TO DEPLOY IN A COLLISION WITH A TELEPHONE POLE AT APX. 45 MPH. THE ACCIDENT WAS ON A BADLY MAINTAINED CITY STREET, THE STEERING HAS BEEN PROBLEMATIC EVEN THOUGH I HAD AN ALIGNMENT DONE APX. 6 MO.S AGO.
NHTSA complaint #11399557 — an unverified report by a vehicle owner.
Wichita, KS
POWER TRAIN
LOSES PRESSURE ON THE BRAKES, THE STEERING WHEEL IS MOVING SIDEWAYS
NHTSA complaint #11398323 — an unverified report by a vehicle owner.
Wichita, KS
SERVICE BRAKES
LOSES PRESSURE ON THE BRAKES, THE STEERING WHEEL IS MOVING SIDEWAYS
NHTSA complaint #11398323 — an unverified report by a vehicle owner.
Wichita, KS
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
LOSES PRESSURE ON THE BRAKES, THE STEERING WHEEL IS MOVING SIDEWAYS
NHTSA complaint #11398323 — an unverified report by a vehicle owner.
Tallahassee, FL
UNKNOWN OR OTHER
SERVICE ENGINE SOON
NHTSA complaint #11385466 — an unverified report by a vehicle owner.
at 188,000 milesHammond, LA
VEHICLE SPEED CONTROL
VEHICLE STALLS AT 100MPH ALSO ABS LIGHT KEEPS COMING ON AND OFF RANDOMLY BRAKES AREN'T BAD BUT IT'S LIKE THEY'RE GOING OUT. THE BRAKE PEDAL WOBBLES WHEN STOPPING HARD OR ON WET ROADS ALSO WHEN ACCELERATATING AND DRIVING THE RPM GAUGE WILL JIMP UP FOR A SECOND AND MAKE THE ENGINE SOUND LOUDER WHILE IT DOES IT AND ALSO STEERING WHEEL FEELS LOOSE SOMEWHAT WHEN DRIVING ON ROUGH ROADS AND BUMPS CRUISE CONTROL LIGHTS UP BUT DOESN'T WORK HAPPENS EVERY DAY
NHTSA complaint #11349259 — an unverified report by a vehicle owner.
at 188,000 milesHammond, LA
WHEELS
TIRES ARE RECALLED AND CAUSE THE SPEEDOMETER TO REGISTER SLOWER THAN ACTUAL SPEED
NHTSA complaint #11349264 — an unverified report by a vehicle owner.
at 188,000 milesHammond, LA
ENGINE
VEHICLE STALLS AT 100MPH ALSO ABS LIGHT KEEPS COMING ON AND OFF RANDOMLY BRAKES AREN'T BAD BUT IT'S LIKE THEY'RE GOING OUT. THE BRAKE PEDAL WOBBLES WHEN STOPPING HARD OR ON WET ROADS ALSO WHEN ACCELERATATING AND DRIVING THE RPM GAUGE WILL JIMP UP FOR A SECOND AND MAKE THE ENGINE SOUND LOUDER WHILE IT DOES IT AND ALSO STEERING WHEEL FEELS LOOSE SOMEWHAT WHEN DRIVING ON ROUGH ROADS AND BUMPS CRUISE CONTROL LIGHTS UP BUT DOESN'T WORK HAPPENS EVERY DAY
NHTSA complaint #11349259 — an unverified report by a vehicle owner.
at 188,000 milesHammond, LA
SERVICE BRAKES
VEHICLE STALLS AT 100MPH ALSO ABS LIGHT KEEPS COMING ON AND OFF RANDOMLY BRAKES AREN'T BAD BUT IT'S LIKE THEY'RE GOING OUT. THE BRAKE PEDAL WOBBLES WHEN STOPPING HARD OR ON WET ROADS ALSO WHEN ACCELERATATING AND DRIVING THE RPM GAUGE WILL JIMP UP FOR A SECOND AND MAKE THE ENGINE SOUND LOUDER WHILE IT DOES IT AND ALSO STEERING WHEEL FEELS LOOSE SOMEWHAT WHEN DRIVING ON ROUGH ROADS AND BUMPS CRUISE CONTROL LIGHTS UP BUT DOESN'T WORK HAPPENS EVERY DAY
NHTSA complaint #11349259 — an unverified report by a vehicle owner.
at 188,000 milesHammond, LA
ELECTRONIC STABILITY CONTROL (ESC)
TIRES ARE RECALLED AND CAUSE THE SPEEDOMETER TO REGISTER SLOWER THAN ACTUAL SPEED
NHTSA complaint #11349264 — an unverified report by a vehicle owner.
at 131,058 milesWichita Falls, TXCrash
SERVICE BRAKES
I HAD MY BRAKE BOOSTERS REPLACED ON 05/22/2019.I WAS BACKING UP SLOWLY ON 07/24/2020 IN A PARKING LOT OF A CONVENIENCE STORE. AS I WAS BACKING UP, I TRIED TO APPLY THE BRAKES AND THEY BECAME STIFF. I TRIED TO PUMP HARDER ON THE BRAKES AND THEY WOULD NOT STOP THE VEHICLE IN WHICH IT WAS TO LATE AND MY CAR COLLIDED INTO A UTILITY POLE.
NHTSA complaint #11342829 — an unverified report by a vehicle owner.
Milledgeville, GACrash2 injured
STEERING
TL* THE CONTACT OWNED A 2002 NISSAN XTERRA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STEERED OUT OF CONTROL AND THE VEHICLE OVERTURNED FIVE TIMES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LACERATION TO THE ELBOW AND BODY PAINS WHILE HER PASSENGER SUSTAINED SEVERAL LACERATIONS AND BRUISES FROM THE SEAT BELT AND AIR BAGS. MEDICAL ATTENTION WAS SOUGHT. THE VEHICLE WAS TOWED TO THE LOT OF THE TOW TRUCK COMPANY. THE CONTACT MENTIONED THAT THE DRIVE SHAFT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. *DT
NHTSA complaint #11219059 — an unverified report by a vehicle owner.
at 190,000 milesLewistown, PACrash
SERVICE BRAKES
UPON SLOWING DOWN FOR A RED TRAFFIC LIGHT BRAKE PEDAL GOT HARD NOT ALLOWING VEHICLE TO STOP AND VEHICLE ALSO STARTING RAPIDLY ACCELERATING WITHOUT PRESSING THE GAS PEDAL.RESULTED IN A CRASH WITH A STOPPED VEHICLE AT THE TRAFFIC LIGHT.NO SERIOUS INJURIES THANKFULLY.
NHTSA complaint #11170695 — an unverified report by a vehicle owner.
at 144,000 milesManassas, VA
STEERING
I HAVE HAD A RECALL ON MY VEHICLE SINCE 2010 AND I HAVE NEVER N=BEEN NOTIFIED OF THE STEERING ISSUE. THIS IS THE 2ND RECALL I HAVE HAD WITH NO ALARM FROM NISSAN
NHTSA complaint #11073475 — an unverified report by a vehicle owner.
at 144,500 milesManassas, VA
ENGINE
TWICE WHILE DRIVING VEHICLE, THE ENGINE CUT OFF WITHOUT WARNING. I WAS ABLE TO RESTART VEHICLE BY PUTTING IT IN NEUTRAL BOTH TIME. HAPPENED FAIRLY CLOSE TO EACH OTHER WHEN IT STALLED. LOST ALL CONTROL.
NHTSA complaint #11073476 — an unverified report by a vehicle owner.
at 170,000 milesMT. Pleasant, WIFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. WHILE DRIVING 70 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO ANYTHING AUTOMOTIVE (LOCATED AT 1228 E RIVER RD, DIXON, IL 61021; (815) 285-3035) WHERE THE MECHANIC STATED THAT THE BACK SEAT WAS CATCHING FIRE. THE MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-647-7261 AND STATED THAT THE VEHICLE WAS TOO OLD AND NOTHING COULD BE DONE. CASE NUMBER: 27261028 WAS PROVIDED. THE CONTACT ALSO STATED THAT THE PREVIOUS OWNER OF THE VEHICLE HAD A RECALL IN 2004 FOR THE FUEL SENDING UNIT. THE CONTACT BELIEVED THAT THE REPAIR WAS NOT REPAIRED CORRECTLY OR THE REPLACEMENT PART WAS FAULTY. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11002467 — an unverified report by a vehicle owner.
at 170,000 milesMT. Pleasant, WIFire
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. WHILE DRIVING 70 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO ANYTHING AUTOMOTIVE (LOCATED AT 1228 E RIVER RD, DIXON, IL 61021; (815) 285-3035) WHERE THE MECHANIC STATED THAT THE BACK SEAT WAS CATCHING FIRE. THE MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-647-7261 AND STATED THAT THE VEHICLE WAS TOO OLD AND NOTHING COULD BE DONE. CASE NUMBER: 27261028 WAS PROVIDED. THE CONTACT ALSO STATED THAT THE PREVIOUS OWNER OF THE VEHICLE HAD A RECALL IN 2004 FOR THE FUEL SENDING UNIT. THE CONTACT BELIEVED THAT THE REPAIR WAS NOT REPAIRED CORRECTLY OR THE REPLACEMENT PART WAS FAULTY. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11002467 — an unverified report by a vehicle owner.
at 170,000 milesMT. Pleasant, WIFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 NISSAN XTERRA. WHILE DRIVING 70 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO ANYTHING AUTOMOTIVE (LOCATED AT 1228 E RIVER RD, DIXON, IL 61021; (815) 285-3035) WHERE THE MECHANIC STATED THAT THE BACK SEAT WAS CATCHING FIRE. THE MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-647-7261 AND STATED THAT THE VEHICLE WAS TOO OLD AND NOTHING COULD BE DONE. CASE NUMBER: 27261028 WAS PROVIDED. THE CONTACT ALSO STATED THAT THE PREVIOUS OWNER OF THE VEHICLE HAD A RECALL IN 2004 FOR THE FUEL SENDING UNIT. THE CONTACT BELIEVED THAT THE REPAIR WAS NOT REPAIRED CORRECTLY OR THE REPLACEMENT PART WAS FAULTY. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11002467 — an unverified report by a vehicle owner.
at 147,000 milesBuckeye, AZ
VEHICLE SPEED CONTROL
UNABLE TO CONTROL SPEED WHEN TRYING TO ACCELERATE FROM LOW TO HIGHER. VEHICLE STALLS WHEN GOING ABOVE 40MPH WITHOUT WARNING OFTEN. ALSO, IT IS HARD TO SOMETIMES INCREASE SPEED OR DRIVE AT A CONSTANT MPH SPEED SUCH AS WHEN GOING THROUGH RESIDENTIAL NEIGHBORHOODS. WHEN TRAVELING -15 MPH AND TRYING TO A CELEBRATE ONTO FREEWAY ETC THE ENGINE STALLS AND JERKS, AND THE RPMSPINS VERY HARD AND ROUGH WHEN TRYING TO ACCELERATE. THROTTLE IS NOT RESPONSIVE ACCELERATION WHEN GIVEN GASSED PEDAL DOES NOT INCREASE AND DECREASE SPEED ACCORDINGLY, WHICH GIVES A COMPLETE LACK OF CONTROL OVER DRIVING VEHICLE. THERE IS ALSO A PROBLEM WITH SECURING BACK ROW SEATBELTS HENCE, MY INCREASED CONCERN OF OUTCOME SHOULD AN UNFORTUNATE COLLISION OCCURR WITH MY CHILD IN THE CAR.
NHTSA complaint #10958659 — an unverified report by a vehicle owner.
