30 of the
387 complaints filed about the Oldsmobile Cutlass Supreme
are about the steering —
8% of everything owners reported.
The worst model year for it is 1997.
THE CONSUMER IS DISABLED WHICH PRECLUDES HER FROM DRIVING 30-40 MILES TO THE NEAREST OLDSMOBILE DEALER TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS INCLUDED IN A RACK AND PINION RECALL AND THE CONSUMER WANTED TO TAKE THE VEHICLE THE NEAREST CHEVROLET DEALER TO HAVE IT REPAIRED. THE CONSUMER WAS INFORMED BY THE CHEVROLET DEALER'S SERVICE DEPT THAT THE REPAIRS COULD NOT BE DONE THERE. *PH
NHTSA complaint #10067471 — an unverified report by a vehicle owner.
SUB FRAME BOLTS RUSTED AWAY AND PULLED THE WASHERS AND RUBBER BUSHINGS THEN THE STEERING SHAFT PULLED OUT OF THE STEERING BOX CAUSING NO STEERING. I PHONED GM IN ONTARIO JUST TO ADVISE THEM OF THE PROBLEM AND SEE IF THERE WAS ANY RECALLS. THE LADY I WAS SPEAKING TO GOT REAL DEFENSIVE AND BELLIGERENT AND SAID IF THERE WAS ANY RECALLS SHE WOULD HAVE KNOWN THEN SAID GOODBYE AND HUNG UP. THEN I FOUND OUT ON THE INTERNET BY ACCIDENT A WEB SITE FROM A GOVERNMENT AGENT LISTING THE YEAR AND MODEL OF MY CAR AND THE SAME PROBLEM. THEN ON JULY 05/03 A FRIEND OF OURS TOLD US ABOUT YOUR WEB SITE AND THAT YOUR COMPANY MAY TAKE UP MY CASE BECAUSE MYSELF OR ANY OF MY FAMILY OR FRIENDS COULD HAVE DIED AND MAYBE KILLED OTHER PEOPLE AS WELL. THE PROBLEM COULD HAVE HAPPENED A FEW MINUTES EARLIER WHEN I WAS ON THE HIWAY AT 80 KM/HR. I JUST WANTED GM TO LET OTHER OWNERS KNOW SO THEY COULD GET IT FIXED BEFORE ANYTHING FATAL HAPPENED BUT THEY DID NOT SEEM INTERESTED. THANK YOU VERY MUCH FOR THIS WEB SITE AND FOR LISTENING TO MY SITUATION.
NHTSA complaint #10071360 — an unverified report by a vehicle owner.
RECALL 03V527000 CONCERNING STEERING GEAR BEARINGS FAILURE. CONSUMER WAS AUTHORIZED TO TAKE THE VEHICLE TO A CHEVROLET DEALERSHIP TO HAVE RECALL REPAIRS DONE. THE DEALER INFORMED THE CONSUMER THAT A LEAKING RACK AND PINION NEEDED TO BE REPLACED BEFORE RECALL WORK COULD BE DONE. REPLACEMENT OF THE RACK AND PINION WAS PART OF THE RECALLED PROBLEM. DEALER CHARGED THE CONSUMER FOR REPLACING THE RACK AND PINION. *AK THE CONSUMER REQUESTED REIMBURSEMENT. THE TRANSMISSION CABLE FROM THE GEAR SHIFT LEVER HAD TO BE REPLACED
NHTSA complaint #10059847 — an unverified report by a vehicle owner.
WHILE DRIVING VEHICLE PULLED TO THE RIGHT. CONSUMER PULLED THE STEERING WHEEL TO THE LEFT AND THE VEHICLE ROLLED OVER AND WENT INTO A DITCH. VEHICLE WAS TOTALED.
NHTSA complaint #10059497 — an unverified report by a vehicle owner.
MY VIN[XXX] IS NOT INCLUDED IN GM RECALL # 03V-527. MY 1997 OLDSMOBILE CUTLASS SUPREME IS HAVING THE SAME PROBLEMS AS DESCRIBED. THE REPAIR ESTIMATE FOR REPAIR FROM CALDWELL CLOVER CHEVROLET, AN AUTHORIZED GM FACILITY IS $843.00. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL EFFECTED AUTOMOBILES WITH THE PROBLEM. THIS PROBLEM HAS OCCURRED APPROX. 8 - 12 TIMES OVER THE PAST 3 MONTHS. ANOTHER SAFETY ISSUE WITH THIS SAME CAR IS THE HORN. IT DOES NOT BLOW. AN AUTHORIZED GM FACILITY CANNOT FIND THE PROBLEM UNDER THE HOOD AND STATED IT IS IN THE STEERING COLUMN UNDER THE AIR BAG WHICH IS A TIMELY AND EXPENSIVE REPAIR. THIS PROBLEM IS CONSTANT. THE HORN HAS NOT BLOWN IN OVER 1YEAR EXCEPT ON THE RARE OCCASION (APPROX. EVERY TWO MONTHS) IT WILL BLOW FOR LESS THAN 20 MIN. THEN STOP AGAIN.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10054481 — an unverified report by a vehicle owner.
WHILE TURNING THE STEERING WHEEL TOWARDS THE RIGHT IT LOCKED UP AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE CONSUMER WAS INFORMED THE PROBLEM WAS DUE TO A DEFECTIVE RACK AND PINION AS STATED IN THE RECALL.
NHTSA complaint #10055254 — an unverified report by a vehicle owner.
POWER STEERING SUDDENLY FAILED WITHOUT WARNING AND NO PRIOR SYMPTOMS. SUDDEN TOTAL LOSS OF POWER ASSIST WHILE TURNING LEFT CAUSED MAJOR ACCIDENT. CAR WAS DRIVEN OFF THE ROAD INTO A BRICK RETAINING WALL CAUSING OVER $3,000 DAMAGE TO THE CAR PLUS $350 DAMAGE TO THE WALL. AFTER TOWING CAR HOME, THE POWER STEERING RETURNED TO "NORMAL" OPERATION. POLICE REPORT INDICATES COMPLAINT OF SUDDEN LOSS OF POWER ASSIST TO THE STEERING CAUSING STEERING TO FEEL AS IF IT WERE LOCKED IN POSITION. CAR IS JUST NOW REPAIRED AND DRIVABLE. THIS IS SEEMINGLY IDENTICAL TO SYMPTOMS ON '96 AND NEWER GM CARS AND SHOULD BE INCLUDED IN THE RECALL. FORTUNATELY, NO ONE WAS HURT...THIS TIME. NEXT TIME, WHO KNOWS?!
NHTSA complaint #10054302 — an unverified report by a vehicle owner.
WHILE DRIVING AT ANY SPEED AND WHEN TURNING CORNERS POWER STEERING FAILED, AND CONSUMER HAD TO STRUGGLE TO STEER THE VEHICLE. AFTER THE TURN WAS MADE, A FEW SECONDS LATER, POWER STEERING RESUMED. *AK
NHTSA complaint #10054096 — an unverified report by a vehicle owner.
WHEN PULLING TO THE LEFT OUT OF A PARKING PLACE I NOTICED THAT THE STEERING WHEEL WAS BECOMING INCREASINGLY DIFFICULT TO TURN. EVENTUALLY THE WHEEL WOULDN'T TURN EVEN WITH FORCE. WHILE TRYING TO TURN THE WHEEL A "SQUOOSHING" NOISE WAS HEARD. AFTER A FEW MOMENTS THE STEERING WHEEL DID TURN, BUT WITH EXTREME DIFFICULTY, AND I IMMEDIATELY WENT STRAIGHT HOME (APPROXIMATELY 14 MILES). DURING THAT TIME I DID NOT MAKE ANY ABRUPT TURNS AND WAS VERY CAUTIOUS DRIVING ONLY 45 MPH AT THE MAXIMUM. UPON REACHING HOME I CONTACTED THE LOCAL GM DEALERSHIP FOR SERVICE, SINCE THE CAR WAS UNSAFE TO BE DRIVEN ANY MAJOR DISTANCE. AFTER THE CAR WAS INSPECTED I WAS TOLD THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED IN ORDER FOR THE CAR TO BE OPERABLE. I DON'T FEEL THAT THIS ITEM SHOULD HAVE FAILED AT 6 YEARS SINCE THE CAR HAS BEEN REGULARLY AND PROPERLY MAINTAINED. I ALSO FEEL THAT THIS REPAIR SHOULD BE FULLY REIMBURSED BY THE MANUFACTURER SINCE THIS IS A SAFETY ISSUE.
NHTSA complaint #10046858 — an unverified report by a vehicle owner.
WHILE DRIVING 50 MPH, THE VEHICLE STARTED EXPERIENCING DIFFICULTY WITH THE STEERING. THE CONSUMER STRUGGLED TO STEER THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE RACK AND PINION STEERING SYSTEM. THE MANUFACTURER HAD BEEN INFORMED OF THE PROBLEM. *AK *SCC
NHTSA complaint #10044867 — an unverified report by a vehicle owner.
THE STEERING LOCKED UP WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE AS WELL AS TURN CORNERS.*AK THE DEALER REPLACED THE RACK AND PINION ASSEMBLY. *NLM
NHTSA complaint #10044073 — an unverified report by a vehicle owner.
WHILE MAKING A LEFT TURN STEERING WHEEL LOCKED UP. DRIVER HAD MANAGED TO PULL OVER TO SIDE OF ROAD AND STOPPED VEHICLE. HAD VEHICLE TOWED TO DEALER. MECHANIC COULD NOT LOCATE CAUSE OF STEERING WHEEL LOCKING UP.
NHTSA complaint #10042007 — an unverified report by a vehicle owner.
WHILE DRIVING AND WITHOUT WARNING STEERING WHEEL LOCKED UP. DEALER REPLACED RACK AND PINION AND RIGHT AXLE.*AK THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY FOUND THE LOWER PINION BEARING DAMAGED, DUST CAP MISSING, POWER STEERING PUMP LEAKING, SERPENTINE BELT CRACKED AND THE RIGHT AXLE BOOT TORN, WHICH CAUSED AXLE NOISE. THE DEALER REPLACED THE RACK AND PINION, AXLE SEAL, REPLACED AND RESEALED THE POWER STEERING PUMP, REPLACED THE SERPENTINE BELT AND FLUSHED THE BRAKE AND POWER STEERING FLUID. THE LOWER INTAKE MANIFOLD LEAKED AT THE LEFT REAR. THE BRAKE HOSE WAS TWISTED. THE DEALER REPLACED THE HOSE. *TS *NLM
NHTSA complaint #10041878 — an unverified report by a vehicle owner.
WHILE DRIVING AND WITHOUT WARNING STEERING WHEEL LOCKED UP. DEALER REPLACED RACK AND PINION AND RIGHT AXLE.*AK THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY FOUND THE LOWER PINION BEARING DAMAGED, DUST CAP MISSING, POWER STEERING PUMP LEAKING, SERPENTINE BELT CRACKED AND THE RIGHT AXLE BOOT TORN, WHICH CAUSED AXLE NOISE. THE DEALER REPLACED THE RACK AND PINION, AXLE SEAL, REPLACED AND RESEALED THE POWER STEERING PUMP, REPLACED THE SERPENTINE BELT AND FLUSHED THE BRAKE AND POWER STEERING FLUID. THE LOWER INTAKE MANIFOLD LEAKED AT THE LEFT REAR. THE BRAKE HOSE WAS TWISTED. THE DEALER REPLACED THE HOSE. *TS *NLM
NHTSA complaint #10041878 — an unverified report by a vehicle owner.
WHILE TURNING TO THE LEFT AT 10 MPH THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE DEALER NEVER WAS NOTIFIED. *AK THEY REPLACED THE ENTIRE RACK AND PINION STEERING UNIT, IT FAILED AGAIN ONE MONTH LATER AND THE REPAIR SHOP REALIGNED THE POWER STEERING FLUID LINE. *SCC
NHTSA complaint #10040388 — an unverified report by a vehicle owner.
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
ON A 1994 OLDSMOBILE CUTLASS SUPREME CONVERTIBLE WITH THE 3.4 LITER DOHC ENGINE, THE HIGH PRESSURE (I.E., INLET) POWER STEERING LINE FAILED CATASTROPHICALLY. THE POINT OF FAILURE WAS ABOUT 2 INCHES ABOVE WHERE THE LINE TURNS 90 DEGREES VERTICALLY UP AT THE RIGHT FRAME RAIL AND BETWEEN THE TRANSMISSION HOUSING AND THE FRONT FRAME REAR CROSS-MEMBER. A BOLT AND BRACKET FOR DIFFERENT ASSEMBLY INTERFERED WITH AND WORE A HOLE IN THE FLEXIBLE PART OF THE LINE. *NLM
NHTSA complaint #10023169 — an unverified report by a vehicle owner.