FaultScore

FaultScore report

1997 Oldsmobile Cutlass Supreme problems

Owners have filed 62 complaints about the 1997 Oldsmobile Cutlass Supreme with NHTSA between 1998 and 2004. The largest single group is the brakes. Across this model's run it ranks 2 of 4 worst.

C

FaultScore 41/100

Higher is worse. Measured against the other years of the Oldsmobile Cutlass Supreme.

How this is worked out

The numbers

62

Complaints

3

Crashes reported

1

Fires reported

3

Injuries reported

52,500 mi

Median mileage at failure

Half of reported failures happened before this

5%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 43 vs 50 Severity 58 vs 50 Early failure 8 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Oldsmobile Cutlass Supreme. 50 means typical for this model; 100 means roughly double.
Severity — 58
11.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 8
5% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1997 compares with every other Oldsmobile Cutlass Supreme

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1997 Oldsmobile Cutlass Supreme

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 19 30.6%

1 crashes, 0 fires · median 79,000 mi

Steering 15 24.2%

2 crashes, 0 fires · median 43,872 mi

Engine & Cooling 7 11.3%

Median failure at 69,822 miles

Seat Belts 3 4.8%

Median failure at 75,000 miles

Suspension 3 4.8%

Median failure at 140,000 miles

Body & Structure 3 4.8%

0 crashes, 1 fires

Windows, Mirrors & Wipers 2 3.2%
Airbags 2 3.2%
Electrical System 2 3.2%

Median failure at 80,000 miles

Transmission & Drivetrain 2 3.2%

Median failure at 43,872 miles

Equipment & Accessories 1 1.6%
Tires 1 1.6%
Lights 1 1.6%
Acceleration & Cruise Control 1 1.6%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Rack AND Pinion 8 27.6%
Rotor 7 24.1%
Antilock/Traction Control/Electronic Limited Slip 4 13.8%
Rotor 2 6.9%
Gasoline 2 6.9%
Caliper 2 6.9%
Engine 2 6.9%
Disc 2 6.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 4.5%
25,000 – 49,999 miles 10 45.5%
50,000 – 74,999 miles 2 9.1%
75,000 – 99,999 miles 6 27.3%
100,000 – 149,999 miles 3 13.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 1998 peak 8 Oct 2004

NHTSA investigations into the 1997 Oldsmobile Cutlass Supreme

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA03019 Opened 15 Sep 2003 Closed 18 Dec 2003 STEERING

POWER RACK AND PINION STEERING FAILURE

GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER...

RQ03001 Opened 2 Jan 2003 Closed 15 Sep 2003 STEERING

POWER RACK AND PINION STEERING FAILURE

GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS T...

Recalls on the 1997 Oldsmobile Cutlass Supreme

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

03V527000

STEERING:RACK AND PINION

CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.

Risk: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2003336 55,411 units in Canada

Steering

On certain vehicles, the lower pinion bearings retainer tabs were not crimped properly. These retainers may fail and permit the ball bearings to escape. If the problem were to occur, the driver would have to exert more effort to turn the steering wheel. Correction: Dealers are to inspect the condition of the lower bearing, and replace the lower pinion bearing or the rack and pinion steering gear assembly, if necessary. This is an extension of recall 02-199

Recall 1999083 3,107 units in Canada

Engine

On certain vehicles, the spark plug wires may be causing the Malfunction Indicator Lamp (MIL) to be illuminated, as well as causing rough idle and poor performance. These conditions may be due to a dielectric breakdown of the plastic extender piece at the boot joint of the spark plug wire. Correction: Dealers will replace all six spark plug wires with a new service spark plug wire assembly kit that is designed to be robust against dielectric breakdown failures.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Lexington, MS 1 injured

AIR BAGS:FRONTAL

MRS. JONES OWNES A 1997 OLDSMOBILE CUTLASS SUPREME. ON MARCH 10, 2004, I ENTERED THE DRIVER SEAT OF THE SAID CAR TO DEPART FROM HOME. WHEN I ENGAGED THE IGNITION TO START THE CAR THE AIR BAG DEPLOYED. THE DEFECTIVE AIR BAG STRUCK ME IN FACE, CAUSING INJURY.

NHTSA complaint #10086318 — an unverified report by a vehicle owner.

Burlington, WI Crash 1 injured

STEERING:RACK AND PINION:PINION SHAFT

CONSUMER WAS INJURED WHEN HER VEHICLE CRASHED INTO A TELEPHONE POLE AFTER SHE EXPERIENCED LOWER PINION BEARING SEPARATION. *PH

NHTSA complaint #10065078 — an unverified report by a vehicle owner.

at 60,000 miles Muskegon, MI Crash

STEERING:HYDRAULIC POWER ASSIST SYSTEM

WHILE DRIVING VEHICLE PULLED TO THE RIGHT. CONSUMER PULLED THE STEERING WHEEL TO THE LEFT AND THE VEHICLE ROLLED OVER AND WENT INTO A DITCH. VEHICLE WAS TOTALED.

NHTSA complaint #10059497 — an unverified report by a vehicle owner.

Antioch, IL Crash 1 injured

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

MY WIFE WAS TRAVELIING SOUTHBOUND ON IL TOLLWAY I94 WHEN SHE PROCEDED TO BRAKE FOR A TOLL PLAZA. SHE APPLIED HER BRAKES AND HAD NO RESPONSE. SHE BEGAN ATTEMPTING TO BRAKE ABOUT 500 FEET FROM THE PLAZA. THE ANTI-LOCK BRAKES NEVER RESPONDED AND TO HER RECOLLECTION THE BRAKES NEVER WENT ON. SHE HIT A CEMENT BARRIOR WHILE TRYING TO FIND A CLEAR LANE TO PASS THROUGH. THIS PROBLEM HAS BEEN INTERMITTANT THROUGHOUT THE OWNERSHIP OF THE CAR. WHEN I HAVE THE VEHICLE LOOKED AT, NO PROBLEMS ARE FOUND.

NHTSA complaint #704136 — an unverified report by a vehicle owner.

Detriot, MI Fire

STRUCTURE:BODY:DOOR

THE PASSENGER'S DOOR CAUGHT ON FIRE FOR NO APPARENT REASON, WITHOUT PRIOR WARNING AND NO PREVIOUS PROBLEMS WITH THE DOOR. CAUSE UNKNOWN. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS.

NHTSA complaint #826873 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 96,900 miles Temperance, MI

ENGINE AND ENGINE COOLING:COOLING SYSTEM

ENGINE COOLANT RESERVOIR HAS AN OILY SCENT AND HAS OIL DEPOSITS INSIDE.

NHTSA complaint #10096349 — an unverified report by a vehicle owner.

Lexington, MS 1 injured

AIR BAGS:FRONTAL

MRS. JONES OWNES A 1997 OLDSMOBILE CUTLASS SUPREME. ON MARCH 10, 2004, I ENTERED THE DRIVER SEAT OF THE SAID CAR TO DEPART FROM HOME. WHEN I ENGAGED THE IGNITION TO START THE CAR THE AIR BAG DEPLOYED. THE DEFECTIVE AIR BAG STRUCK ME IN FACE, CAUSING INJURY.

NHTSA complaint #10086318 — an unverified report by a vehicle owner.

at 75,000 miles Somerdale, NJ

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

THE PLASTIC FASTENERS ON THE FRONT PASSENGER SIDE SEAT BELT FELL OFF. DRIVER'S SIDE THE SEAT BELT FASTENER CRACKED AND WAS ABOUT TO FALL OFF. THE SEAT BELTS WERE NOT ABLE TO BE LATCHED. DEALERSHIP DID NOT INDICATE WHY THE FAILURE OCCURRED, THEY WERE JUST QUOTING THE REPLACING PRICE OF THE PART.

NHTSA complaint #10081992 — an unverified report by a vehicle owner.

Baltimore, MD

STEERING:RACK AND PINION

AFTER HAVING RECALL 03V527000 PERFORMED ON MY VEHICLE, I AM HAVING CLICKING NOISES EVERY TIME I TURN THE WHEEL OF THE VEHICLE.

NHTSA complaint #10078997 — an unverified report by a vehicle owner.

at 140,000 miles Northport, NY

SUSPENSION

WHEN MAKING A RIGHT TURN CONSUMER HEARD A LOUD NOISE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

NHTSA complaint #10073473 — an unverified report by a vehicle owner.

Burlington, WI Crash 1 injured

STEERING:RACK AND PINION:PINION SHAFT

CONSUMER WAS INJURED WHEN HER VEHICLE CRASHED INTO A TELEPHONE POLE AFTER SHE EXPERIENCED LOWER PINION BEARING SEPARATION. *PH

NHTSA complaint #10065078 — an unverified report by a vehicle owner.

MT. Orab, OH

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHEN BRAKING AND DRIVING HEARD A GRINDING NOISE. VEHICLE WAS TAKEN TO BE REPAIRED, WAS DETERMINED THAT REAR CALIPER SLIDES WERE FROZEN AND ENGAGED THE REAR BRAKES. REAR CALIPERS AND ROTORS WERE REPLACED. THIS HAS HAPPENED 3 TIMES IN 2 YEARS.

NHTSA complaint #10062627 — an unverified report by a vehicle owner.

MT. Orab, OH

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

WHEN BRAKING AND DRIVING HEARD A GRINDING NOISE. VEHICLE WAS TAKEN TO BE REPAIRED, WAS DETERMINED THAT REAR CALIPER SLIDES WERE FROZEN AND ENGAGED THE REAR BRAKES. REAR CALIPERS AND ROTORS WERE REPLACED. THIS HAS HAPPENED 3 TIMES IN 2 YEARS.

NHTSA complaint #10062627 — an unverified report by a vehicle owner.

MT. Orab, OH

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

WHEN BRAKING AND DRIVING HEARD A GRINDING NOISE. VEHICLE WAS TAKEN TO BE REPAIRED, WAS DETERMINED THAT REAR CALIPER SLIDES WERE FROZEN AND ENGAGED THE REAR BRAKES. REAR CALIPERS AND ROTORS WERE REPLACED. THIS HAS HAPPENED 3 TIMES IN 2 YEARS.

NHTSA complaint #10062627 — an unverified report by a vehicle owner.

at 79,000 miles Apopka, FL

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

WHEN BRAKING HEARD A GRINDING NOISE. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT REAR PISTONS WERE STUCK AND ENGAGED THE REAR BRAKES. REAR CALIPERS AND ROTORS WERE REPLACED. IT WAS NOT KNOWN HOW LONG THE VEHICLE WAS IN THIS CONDITION BECAUSE THERE WAS NO WARNING OF THIS PROBLEM BESIDES THE NOISE. *AK

NHTSA complaint #10062897 — an unverified report by a vehicle owner.

at 79,000 miles Apopka, FL

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

WHEN BRAKING HEARD A GRINDING NOISE. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT REAR PISTONS WERE STUCK AND ENGAGED THE REAR BRAKES. REAR CALIPERS AND ROTORS WERE REPLACED. IT WAS NOT KNOWN HOW LONG THE VEHICLE WAS IN THIS CONDITION BECAUSE THERE WAS NO WARNING OF THIS PROBLEM BESIDES THE NOISE. *AK

NHTSA complaint #10062897 — an unverified report by a vehicle owner.

at 45,000 miles Huntington, WV

POWER TRAIN:AUTOMATIC TRANSMISSION

RECALL 03V527000 CONCERNING STEERING GEAR BEARINGS FAILURE. CONSUMER WAS AUTHORIZED TO TAKE THE VEHICLE TO A CHEVROLET DEALERSHIP TO HAVE RECALL REPAIRS DONE. THE DEALER INFORMED THE CONSUMER THAT A LEAKING RACK AND PINION NEEDED TO BE REPLACED BEFORE RECALL WORK COULD BE DONE. REPLACEMENT OF THE RACK AND PINION WAS PART OF THE RECALLED PROBLEM. DEALER CHARGED THE CONSUMER FOR REPLACING THE RACK AND PINION. *AK THE CONSUMER REQUESTED REIMBURSEMENT. THE TRANSMISSION CABLE FROM THE GEAR SHIFT LEVER HAD TO BE REPLACED

NHTSA complaint #10059847 — an unverified report by a vehicle owner.

at 45,000 miles Huntington, WV

STEERING:RACK AND PINION

RECALL 03V527000 CONCERNING STEERING GEAR BEARINGS FAILURE. CONSUMER WAS AUTHORIZED TO TAKE THE VEHICLE TO A CHEVROLET DEALERSHIP TO HAVE RECALL REPAIRS DONE. THE DEALER INFORMED THE CONSUMER THAT A LEAKING RACK AND PINION NEEDED TO BE REPLACED BEFORE RECALL WORK COULD BE DONE. REPLACEMENT OF THE RACK AND PINION WAS PART OF THE RECALLED PROBLEM. DEALER CHARGED THE CONSUMER FOR REPLACING THE RACK AND PINION. *AK THE CONSUMER REQUESTED REIMBURSEMENT. THE TRANSMISSION CABLE FROM THE GEAR SHIFT LEVER HAD TO BE REPLACED

NHTSA complaint #10059847 — an unverified report by a vehicle owner.

at 60,000 miles Muskegon, MI Crash

STEERING:HYDRAULIC POWER ASSIST SYSTEM

WHILE DRIVING VEHICLE PULLED TO THE RIGHT. CONSUMER PULLED THE STEERING WHEEL TO THE LEFT AND THE VEHICLE ROLLED OVER AND WENT INTO A DITCH. VEHICLE WAS TOTALED.

NHTSA complaint #10059497 — an unverified report by a vehicle owner.

SUN City, AZ

STEERING:RACK AND PINION

VEHICLE'S RACK AND PINION WAS LEAKING. *LA

NHTSA complaint #10057875 — an unverified report by a vehicle owner.

at 80,000 miles Clover, SC

ELECTRICAL SYSTEM:HORN

MY VIN[XXX] IS NOT INCLUDED IN GM RECALL # 03V-527. MY 1997 OLDSMOBILE CUTLASS SUPREME IS HAVING THE SAME PROBLEMS AS DESCRIBED. THE REPAIR ESTIMATE FOR REPAIR FROM CALDWELL CLOVER CHEVROLET, AN AUTHORIZED GM FACILITY IS $843.00. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL EFFECTED AUTOMOBILES WITH THE PROBLEM. THIS PROBLEM HAS OCCURRED APPROX. 8 - 12 TIMES OVER THE PAST 3 MONTHS. ANOTHER SAFETY ISSUE WITH THIS SAME CAR IS THE HORN. IT DOES NOT BLOW. AN AUTHORIZED GM FACILITY CANNOT FIND THE PROBLEM UNDER THE HOOD AND STATED IT IS IN THE STEERING COLUMN UNDER THE AIR BAG WHICH IS A TIMELY AND EXPENSIVE REPAIR. THIS PROBLEM IS CONSTANT. THE HORN HAS NOT BLOWN IN OVER 1YEAR EXCEPT ON THE RARE OCCASION (APPROX. EVERY TWO MONTHS) IT WILL BLOW FOR LESS THAN 20 MIN. THEN STOP AGAIN.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #10054481 — an unverified report by a vehicle owner.

at 80,000 miles Clover, SC

STEERING:RACK AND PINION

MY VIN[XXX] IS NOT INCLUDED IN GM RECALL # 03V-527. MY 1997 OLDSMOBILE CUTLASS SUPREME IS HAVING THE SAME PROBLEMS AS DESCRIBED. THE REPAIR ESTIMATE FOR REPAIR FROM CALDWELL CLOVER CHEVROLET, AN AUTHORIZED GM FACILITY IS $843.00. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL EFFECTED AUTOMOBILES WITH THE PROBLEM. THIS PROBLEM HAS OCCURRED APPROX. 8 - 12 TIMES OVER THE PAST 3 MONTHS. ANOTHER SAFETY ISSUE WITH THIS SAME CAR IS THE HORN. IT DOES NOT BLOW. AN AUTHORIZED GM FACILITY CANNOT FIND THE PROBLEM UNDER THE HOOD AND STATED IT IS IN THE STEERING COLUMN UNDER THE AIR BAG WHICH IS A TIMELY AND EXPENSIVE REPAIR. THIS PROBLEM IS CONSTANT. THE HORN HAS NOT BLOWN IN OVER 1YEAR EXCEPT ON THE RARE OCCASION (APPROX. EVERY TWO MONTHS) IT WILL BLOW FOR LESS THAN 20 MIN. THEN STOP AGAIN.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #10054481 — an unverified report by a vehicle owner.

at 131,608 miles Faribault, MN

STEERING:RACK AND PINION:RACK

WHEN PULLING TO THE LEFT OUT OF A PARKING PLACE I NOTICED THAT THE STEERING WHEEL WAS BECOMING INCREASINGLY DIFFICULT TO TURN. EVENTUALLY THE WHEEL WOULDN'T TURN EVEN WITH FORCE. WHILE TRYING TO TURN THE WHEEL A "SQUOOSHING" NOISE WAS HEARD. AFTER A FEW MOMENTS THE STEERING WHEEL DID TURN, BUT WITH EXTREME DIFFICULTY, AND I IMMEDIATELY WENT STRAIGHT HOME (APPROXIMATELY 14 MILES). DURING THAT TIME I DID NOT MAKE ANY ABRUPT TURNS AND WAS VERY CAUTIOUS DRIVING ONLY 45 MPH AT THE MAXIMUM. UPON REACHING HOME I CONTACTED THE LOCAL GM DEALERSHIP FOR SERVICE, SINCE THE CAR WAS UNSAFE TO BE DRIVEN ANY MAJOR DISTANCE. AFTER THE CAR WAS INSPECTED I WAS TOLD THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED IN ORDER FOR THE CAR TO BE OPERABLE. I DON'T FEEL THAT THIS ITEM SHOULD HAVE FAILED AT 6 YEARS SINCE THE CAR HAS BEEN REGULARLY AND PROPERLY MAINTAINED. I ALSO FEEL THAT THIS REPAIR SHOULD BE FULLY REIMBURSED BY THE MANUFACTURER SINCE THIS IS A SAFETY ISSUE.

NHTSA complaint #10046858 — an unverified report by a vehicle owner.

at 40,000 miles Hamilton Square, NJ

STEERING:RACK AND PINION

WHILE DRIVING 50 MPH, THE VEHICLE STARTED EXPERIENCING DIFFICULTY WITH THE STEERING. THE CONSUMER STRUGGLED TO STEER THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE RACK AND PINION STEERING SYSTEM. THE MANUFACTURER HAD BEEN INFORMED OF THE PROBLEM. *AK *SCC

NHTSA complaint #10044867 — an unverified report by a vehicle owner.

Halls, TN

ENGINE AND ENGINE COOLING:ENGINE

PROBLEMS WITH SMOKE COMING FROM UNDERNEATH DASH. REQUEST INFORMATION ON VEHICLE AS FAR AS ACCURATE MILEAGE, LEMON CHECK AND RECALL CHECK.*MR DEALER REFUSED TO LET CONSUMER TRADE IN THE VEHICLE OR GIVE HER ANSWERS TO HER QUESTION. IN ADDITION, SHE REQUESTED INFORMATION ON ANY ACCIDENTS/RECALLS ON THE VEHICLE. *PH THE CONSUMER STATED THE VEHICLE JUST STOPPED ON THE HIGHWAY.

NHTSA complaint #10044211 — an unverified report by a vehicle owner.

at 37,598 miles Skokie, IL

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

THE STEERING LOCKED UP WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE AS WELL AS TURN CORNERS.*AK THE DEALER REPLACED THE RACK AND PINION ASSEMBLY. *NLM

NHTSA complaint #10044073 — an unverified report by a vehicle owner.

at 42,744 miles SAN Diego, CA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

WHILE DRIVING AND WITHOUT WARNING STEERING WHEEL LOCKED UP. DEALER REPLACED RACK AND PINION AND RIGHT AXLE.*AK THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY FOUND THE LOWER PINION BEARING DAMAGED, DUST CAP MISSING, POWER STEERING PUMP LEAKING, SERPENTINE BELT CRACKED AND THE RIGHT AXLE BOOT TORN, WHICH CAUSED AXLE NOISE. THE DEALER REPLACED THE RACK AND PINION, AXLE SEAL, REPLACED AND RESEALED THE POWER STEERING PUMP, REPLACED THE SERPENTINE BELT AND FLUSHED THE BRAKE AND POWER STEERING FLUID. THE LOWER INTAKE MANIFOLD LEAKED AT THE LEFT REAR. THE BRAKE HOSE WAS TWISTED. THE DEALER REPLACED THE HOSE. *TS *NLM

NHTSA complaint #10041878 — an unverified report by a vehicle owner.

at 42,744 miles SAN Diego, CA

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

WHILE DRIVING AND WITHOUT WARNING STEERING WHEEL LOCKED UP. DEALER REPLACED RACK AND PINION AND RIGHT AXLE.*AK THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY FOUND THE LOWER PINION BEARING DAMAGED, DUST CAP MISSING, POWER STEERING PUMP LEAKING, SERPENTINE BELT CRACKED AND THE RIGHT AXLE BOOT TORN, WHICH CAUSED AXLE NOISE. THE DEALER REPLACED THE RACK AND PINION, AXLE SEAL, REPLACED AND RESEALED THE POWER STEERING PUMP, REPLACED THE SERPENTINE BELT AND FLUSHED THE BRAKE AND POWER STEERING FLUID. THE LOWER INTAKE MANIFOLD LEAKED AT THE LEFT REAR. THE BRAKE HOSE WAS TWISTED. THE DEALER REPLACED THE HOSE. *TS *NLM

NHTSA complaint #10041878 — an unverified report by a vehicle owner.

at 42,744 miles SAN Diego, CA

STEERING:RACK AND PINION

WHILE DRIVING AND WITHOUT WARNING STEERING WHEEL LOCKED UP. DEALER REPLACED RACK AND PINION AND RIGHT AXLE.*AK THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY FOUND THE LOWER PINION BEARING DAMAGED, DUST CAP MISSING, POWER STEERING PUMP LEAKING, SERPENTINE BELT CRACKED AND THE RIGHT AXLE BOOT TORN, WHICH CAUSED AXLE NOISE. THE DEALER REPLACED THE RACK AND PINION, AXLE SEAL, REPLACED AND RESEALED THE POWER STEERING PUMP, REPLACED THE SERPENTINE BELT AND FLUSHED THE BRAKE AND POWER STEERING FLUID. THE LOWER INTAKE MANIFOLD LEAKED AT THE LEFT REAR. THE BRAKE HOSE WAS TWISTED. THE DEALER REPLACED THE HOSE. *TS *NLM

NHTSA complaint #10041878 — an unverified report by a vehicle owner.

at 42,744 miles SAN Diego, CA

STEERING:HYDRAULIC POWER ASSIST:PUMP

WHILE DRIVING AND WITHOUT WARNING STEERING WHEEL LOCKED UP. DEALER REPLACED RACK AND PINION AND RIGHT AXLE.*AK THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY FOUND THE LOWER PINION BEARING DAMAGED, DUST CAP MISSING, POWER STEERING PUMP LEAKING, SERPENTINE BELT CRACKED AND THE RIGHT AXLE BOOT TORN, WHICH CAUSED AXLE NOISE. THE DEALER REPLACED THE RACK AND PINION, AXLE SEAL, REPLACED AND RESEALED THE POWER STEERING PUMP, REPLACED THE SERPENTINE BELT AND FLUSHED THE BRAKE AND POWER STEERING FLUID. THE LOWER INTAKE MANIFOLD LEAKED AT THE LEFT REAR. THE BRAKE HOSE WAS TWISTED. THE DEALER REPLACED THE HOSE. *TS *NLM

NHTSA complaint #10041878 — an unverified report by a vehicle owner.