Owners have filed 161 complaints
about the 1997 Oldsmobile Cutlass with NHTSA between 1997 and 2020.
The largest single group is the brakes.
Across this model's run it ranks 5 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the Oldsmobile Cutlass. 50 means typical for this
model; 100 means roughly double.
Severity — 58
11.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 15
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1997 compares with every other Oldsmobile Cutlass
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.9%
1,000 – 9,999 miles
12.9%
10,000 – 24,999 miles
12.9%
25,000 – 49,999 miles
25.7%
50,000 – 74,999 miles
1131.4%
75,000 – 99,999 miles
617.1%
100,000 – 149,999 miles
822.9%
150,000+ miles
514.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
1997 Oldsmobile Cutlass 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 1997peak 10Aug 2020
NHTSA investigations into the 1997 Oldsmobile Cutlass
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ04006Opened 7 Jul 2004Closed 13 Jan 2005VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER FAILURE
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS...
RQ03001Opened 2 Jan 2003Closed 15 Sep 2003STEERING
POWER RACK AND PINION STEERING FAILURE
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS T...
EA02003Opened 4 Apr 2002Closed 10 Dec 2002STEERING
POWER RACK AND PINION STEERING FAILURE
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
PE01038Opened 14 Nov 2001Closed 4 Apr 2002STEERING
STEERING RACK AND PINION
ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTAINED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY D...
EA00019Opened 12 Jul 2000Closed 6 Mar 2001VISIBILITY
WINDSHIELD WIPER
ON FEBRUARY 22, 2000, THE OFFICE OF DEFECTS INVESTIGATION (ODI) INITIATED PE00-009 BASED ON SEVEN REPORTS OF WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 1997 & 1998 CHEVROLET MALIBU & OLDSMOBILE CUTLASS VEHICLES.THE INVESTIGATION WAS UPGRADED TO EA00-019 ON JULY 12, 2000.DURING THE COURSE OF THE INVESTIGATION, IT WAS FOUND THAT THE FAILURES WERE THE RESULT OF FRACTURE OF THE PASSENGER-SIDE WINDSHIELD WIPER PIVOT HOUSING (SUBJECT COMPONENT).SUCH A FRACTURE LED TO AN IMMEDIATE AND IRRECOVERABLE LOSS OF WINDSHIELD WIPER FUNCTION.GMREPORTED THAT THE MATERIAL COMPOSITION (50% GLASS-REINFORC...
PE00009Opened 22 Feb 2000Closed 12 Jul 2000VISIBILITY
WINDSHIELD WIPER
Recalls on the 1997 Oldsmobile Cutlass
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
03V527000
STEERING:RACK AND PINION
CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Risk: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
01V068000
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE "SALT BELT" STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, AND WYOMING. IF A BUILDUP OF SNOW OR ICE RESTRICTS THE MOVEMENT OF THE PASSENGER SIDE WINDSHIELD WIPER ARM, THE PIVOT HOUSING CAN CRACK AND THE WIPERS WILL NOT OPERATE.
Risk: REDUCED VISIBILITY IN INCLEMENT WEATHER COULD LEAD TO A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200106020,021 units in Canada
Visual System
On certain vehicles, if a buildup of snow or ice restricts the movement of the passenger side wiper arm, the pivot housing can crack and the wipe will not operate. Reduced visibility in inclement weather could lead to a vehicle crash. Correction: Dealers will replace the side pivot housing on affected vehicles.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 235,000 milesPonchatoula, LA1 injured
AIR BAGS
TL* THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. WHILE TRAVELING APPROXIMATELY 35 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED WITH FORCE AND IMPACTED THE CONTACT'S FACE, CAUSING LIMITED VISIBILITY. THE CONTACT MENTIONED THAT A SUBSTANCE EMITTED IN THE VEHICLE WHEN THE AIR BAG DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.
NHTSA complaint #10663341 — an unverified report by a vehicle owner.
at 43,600 milesChicago, ILCrash
FUEL SYSTEM, GASOLINE:DELIVERY
THE VEHICLE'S FUEL PRESSURE REGULATOR FAILED AND RESULTED IN SUDDEN ACCELERATION. *NM THE CONSUMER WAS BACKING OUT OF A PARKING SPACE, A POPPING NOISE OCCURRED AND AS THE CONSUMER WAS GOING IN REVERSE THE VEHICLE LOST ALL POWER AND HIT TWO PARKED VEHICLES. THE CONSUMER WAS TOLD THAT THE PROBLEM WAS WITH THE FUEL PRESSURE REGULATOR. *SC
NHTSA complaint #10095110 — an unverified report by a vehicle owner.
Davis, OKCrash
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING STEERING JERKED UNCONTROLLABLY. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT COLLIDED WITH ANOTHER VEHICLE. NO INJURIES REPORTED. HOWEVER, CONSUMER DROVE THE VEHICLE TO THE DEALER. FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM.
NHTSA complaint #10084027 — an unverified report by a vehicle owner.
Johnston, RIFire
ELECTRICAL SYSTEM
WHILE DRIVING 55-60 MPH, THE CONSUMER NOTICED SMOKE COMING FROM THE STEERING WHEEL COLUMN. THE CONSUMER PULLED VEHICLE OVER, AND TOWED IT TO REPAIR SHOP, TECHNICIAN COULDN'T DUPLICATE THE PROBLEM. *AK THE TURN SIGNAL SWITCH SHORTED AND BURNED THE WIRE THROUGH THE COLUMN TO THE FUSE PANEL. *SC
NHTSA complaint #10081675 — an unverified report by a vehicle owner.
at 89,270 milesDavis, OKCrash1 injured
STEERING:RACK AND PINION
WHILE DRIVING AT 20 MPH, THE FRONT WHEELS BUCKLED AND THE VEHICLE FELL TO THE GROUND. THE STEERING LOCKED UP. THE VEHICLE WAS TAKEN TO THE DEALER IN MARCH 2004 FOR A RACK AND PINION REPLACEMENT. THE CONSUMER WAS WONDERING WHY THIS INCIDENT HAPPENED. *AK THE CONSUMER WAS APPROACHING A RAIL ROAD TRACK, THEN ALL OF A SUDDEN THE STEERING WHEEL WOULD NOT TURN AND THE VEHICLE HAD TAKEN OFF TO THE RIGHT. THE CONSUMER WAS NOT ABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS NOT FIXED OR THE DEALER PLACED THE WRONG PART ON THE VEHICLE. THE LOWER PINION BEARING WAS REPLACED. *SC
NHTSA complaint #10072088 — an unverified report by a vehicle owner.
Jersey Shore, PACrash1 injured
AIR BAGS:FRONTAL
WHILE MAKING A TURN VEHICLE RAN INTO A 4 FOOT CURVE AT ABOUT 10 MPH, AND AIRBAGS DEPLOYED. CAR DIDN'T COME TO A DEAD STOP BEFORE THE AIRBAGS DEPLOYED. MECHANIC SAID IT WAS SENSORS. INSPECTOR SAID THERE WERE NO OUTSIDE SENSORS.
NHTSA complaint #857022 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Ramsey, MN
FUEL/PROPULSION SYSTEM
I PURCHASED AFTERMARKET FUEL TANK AND SENDING UNIT FROM PARTS STORE :SPECTRA PREMIUM BRAND #GM30A FUEL TANK AND SP09D1H. AFTER INSTALLING THESE PARTS INTO MY CAR, I FOUND I HAD A LARGE GAS LEAK WHEN I FILLED THE CAR WITH FUEL LIKE ABOUT A GALLON WENT ON THE GROUND AND IT LEAKED AS I DROVE THE CAR BACK TO THE SHOP. I HAD TO HAVE THE FUEL TANK TAKEN OUT AND MY MECHANIC FOUND THE SEAL #L020 FROM SPECTRA PREMIUM, DID NOT FIT MAKING IT LEAK FUEL, INSTALLED ANOTHER NEW L020 SEAL AND BEFORE HE INSTALLED THE TANK INTO THE CAR HE DID A BENCH TEST AND IT FUEL GUSHED OUT AS IF THERE WAS NO SEAL INSTALLED, HE LOOKED AT THE OLD RUSTED TANK SEAL AND FOUND IT TO BE MUCH MORE ROBUST SO HE GOT A GM SEAL #10152293 AND INSTALLED IT AND AGAIN HE BENCH TESTED THE TANK AND NO LEAK, THE L020 SEAL THAT COMES WITH THE NEW TANK AND ONE IS INCLUDED WITH THE NEW SENDING UNIT IS AN INCORRECT FIT OR WRONG SIZE OR DIAMETER IT ALSO IS VERY FLIMSY COMPARED TO THE GM SEAL. THIS SEAL IS LISTED FOR MANY GM CARS INCLUDING MINE. I MAY NOT HAVE FOUND THIS PROBLEM UNTIL I FILLED MY FUEL TANK, A LOT OF WASTED LABOR WENT INTO HAVING TO FIX THIS DANGEROUS PART, IF THIS VEHICLE WOULD HAVE BEEN IN AN ACCIDENT, LIVES MAY HAVE BEEN LOST FROM FUEL LEAKAGE. I HAVE CONTACTED SPECTRA PREMIUM ABOUT THIS PROBLEM,NOW I AM CONTACTING YOU ALSO PLEASE HAVE THESE PARTS INSPECTED!!
NHTSA complaint #11351562 — an unverified report by a vehicle owner.
at 201,000 milesNorth Manchester, IN
UNKNOWN OR OTHER
IGNITION FAILURE WHEN SHUTTING OFF VEHICLE. IGNITION STUCK BETWEEN ACC AND OFF POSITION. DASHLIGHTS AND RADIO LIGHTS STAYED ON STEERING WHEEL WONT LOCK, SHIFT LEVER WONT LOCK FREELY MOVED. UNHOOKED BATTERY TO KEEP IT FROM DRAINING DOWN
NHTSA complaint #10837733 — an unverified report by a vehicle owner.
at 1,000 milesRedding, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY STALLED IN THE MIDDLE OF THE HIGHWAY. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 01/20/16*LJ
NHTSA complaint #10794382 — an unverified report by a vehicle owner.
at 235,000 milesPonchatoula, LA1 injured
AIR BAGS
TL* THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. WHILE TRAVELING APPROXIMATELY 35 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED WITH FORCE AND IMPACTED THE CONTACT'S FACE, CAUSING LIMITED VISIBILITY. THE CONTACT MENTIONED THAT A SUBSTANCE EMITTED IN THE VEHICLE WHEN THE AIR BAG DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.
NHTSA complaint #10663341 — an unverified report by a vehicle owner.
at 200,000 milesMurrieta, CA
STEERING
VECHILE RECENTLY STARTED MAKING GROANING NOISE WHEN STEERING AND FROM POWER STEERING PUMP. POWER STEERING PUMP WAS REPLACE BACK IN 2011. TOOK TO GOODYEAR AND TECH INDICATED PUMP WAS FINE, PROBLEM POINT TO THE RACK AND PINION.
NHTSA complaint #10559086 — an unverified report by a vehicle owner.
at 60,000 milesWinchester, KY
STEERING
WE BOUGHT THE CAR IN 2010 FROM A USED CAR DEALER. UPON 6 MONTHS OF DRIVING WE NOTICED A STEERING PROBLEM THAT WAS HARD TO THE LEFT AND JUST DIDN'T SEEM RIGHT. THE ENGINE ALSO HAD OVERHEATING AND GASKET PROBLEMS SO WE HAD THE ENGINE REPLACED. UPON TEST DRIVING THE VEHICLE THE MECHANIC WAS DRIVING AND THE POWER STEER HAD A COMPLETE FAILURE AND RAN HIM TOWARDS ONCOMING TRAFFIC AND THEN BACK ANOTHER DIRECTION. UPON RETURN TO THE SHOP HE CONCLUDED THE ENTIRE RACK WAS BROKEN AND NEEDED REPLACED. AT THE TIME IN 2011 WE WERE NOT AWARE THAT GM RECALLED THE LOWER PINION BEARING IN THE POWER STEERING RACK IN 2003 SO WE HAD PAID FOR A NEW RACK AND PINION TO BE REPLACED. THERE EVIDENTLY WAS LEFTOVER DEBRIS IN THE RACK IN PINION FROM THE ORIGINAL PART FAILURE AND NOW HAS RUINED THE 2ND RACK AND PINION. MY COMPLAINT IS THAT IN 2004 OUR CAR IS LISTED AS A CAR THAT WAS AFFECTED AND HAD BEEN SERVICED IN 2004 IN GEORGIA. THE ONLY THING REPLACED WAS A TINY SNAP RING, IN WHICH THE DETAILED REPAIR PDF STATES IN MULTIPLE INCIDENCES THAT IT IS UP TO THE MECHANIC TO DECIDE HOW MUCH FAILURE HAS TAKEN PLACE WHAT TO DO AND THAT ANY MISTEPS WILL LEAD TO OTHER PART FAILURES!! WE BOUGHT THIS CAR W/ VERY LOW MILEAGE SO AT THE POINT THEY SAY THEY FIXED THE CAR AND WHEN IT BROKE WAS APPROX. 30,000 MILES. THEY EITHER DID NOT FIX CORRECTLY OR THEY DID NOT TOUCH THE CAR AT ALL BECAUSE THE VERY DESCRIPTION TO WHAT HAPPENED TO OUR CAR WAS EXACTLY WHAT IS LISTED AS THE FAILURE OF THE PART. WE WOULD LIKE THE ORIGINAL PART FAILURE THAT IS NOW SHREDDED INTO HUNDREDS OF PIECES CAUSING FUTURE RACK AND PINION FAILURES TO BE FLUSHED CLEAN AND HONESTLY SHOULD REPLACED THE ENTIRE RACK BECAUSE THEY NEVER FIXED THE PART ORIGINALLY OR THEY DIDN'T FIX IT CORRECTLY AND THE ORIGINAL PART FAILED EXACTLY AS STATED ON THE RECALL TO THE POINT THE MECHANIC ALMOST WRECKED OUR CAR.
NHTSA complaint #10548733 — an unverified report by a vehicle owner.
at 100,000 milesAustell, GA
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. WHEN THE CONTACT INSERTED THE KEY INTO THE IGNITION, THE ANTI- THEFT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE ENGINE WOULD NOT START UNTIL THE LIGHT DIMMED. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE OR PROVIDE A SUFFICIENT REMEDY. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 112,000. UPDATED 11/19/08. *LJ THE CONSUMER STATED WHEN SHE ATTEMPTED TO START THE VEHICLE, IT WOULD NOT START. UPDATED 11/19/08.
NHTSA complaint #10247269 — an unverified report by a vehicle owner.
at 73,000 milesGray Court, SC
ELECTRICAL SYSTEM
ANTI-THEFT SYSTEM ON MY 1997 OLDS CUTLASS COMES ON FREQUENTLY AND WILL NOT ALLOW MY CAR TO START. IN RESEARCHING THIS ISSUE I SEE THERE ARE LITERALLY 100'S OF COMPLAINTS REGARDING THIS VERY PROBLEM. GM SHOULD BE MADE TO FIX THE ISSUE BY COMPLETELY REPLACING THE DEFECTIVE PART WITH ONE THAT IS MORE STABLE. THIS PROBLEM STARTED OUT ONLY HAPPENING EVER ONCE IN AWHILE, NOW IT IS HAPPENING DAILY. MY ONLY OPTION AT THIS POINT, IS TO DISCONNECT THE VERY FEATURE THAT WOULD PREVENT MY VEHICLE FROM BEING STOLEN. OBVIOUSLY, REPLACING THE IGNITION OR KEY IS A SHORT TERM FIX AS THE NEW PART ALSO BECOMES DEFECTIVE IN A VERY SHORT PERIOD OF TIME.
NHTSA complaint #10230750 — an unverified report by a vehicle owner.
at 82,274 milesAkron, OH
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD GASKET FAILED TWICE. FIRST REPAIRED AT MONROE SERVICE ON 11-18-2005 AT 76655 MILES THE COST WAS $731.16. SECOND REPAIR WAS AT GOODYEAR GEMINI ON 12-21-2006 AT 82274MILES. THE COST WAS $642.40. BOTH FACILITIES WERE ASE CERTIFIED. I HAVE BEEN AN ASSISTANT STORE MANAGER IN THE PAST FOR BOTH PROCARE AND GOODYEAR, AND RARELY SAW A FAILURE OF AN INTAKE MANIFOLD GASKET, EXCEPT IN EARLY FORIEGN ENGINES WITH ALUMINUM BLOCKS OR ALUMINUM HEADS OR BOTH. I JUST HAD A FRONT BRAKE OVERHAUL AT MIDAS, AND THE TECH NICIAN ASKED IF I HAD HAD ANY PROBLEMS WITH THEINTAKE MANIFOLD GASKET, WHICH SET ME OFF ON THIS SEARCH. I TALKED TO THE MANAGERS AT BOTH MONROE AND GOODYEAR ,AND BOTH SAID THEY HAVE HAD MANY PROBLEMS WITH THESE GASKETS THAT THEY HAVE HAD TO REPAIR. DID A GOOGLE SEARCH AND FOUND MANY COMPLAINTS ABOUT IT, AND SAW THAT A CLASS ACTION LAWSUIT OUT OF CANADA WAS BEING FILED. I COULD PROVIDE THE NECESSARY DOCUMENTATION OF BOTH REPAIRS. TALKED TO GM ABOUT IT, AND AS I EXPECTED, SAID THAT I DIDN'T BRING IT TO A GM FACILITY FOR REPAIR, AND THAT IT HAD EXCESSIVE MILEAGE. I DID NOT CONSIDER 76665 OR 82274 AS EXCESSIVE MILEAGE FOR THE YEAR OF THE CAR OR THIS TYPE OF FAILURE. WHAT WOULD HAVE HAPPENED IF THIS DEFECT CAUSED FUEL TO LEAK OUT ONTO HOT EXTERIOR OF THE ENGINE?
NHTSA complaint #10187341 — an unverified report by a vehicle owner.
at 205,583 milesAthens, GA
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. WHEN THE BRAKE PEDAL WAS DEPRESSED THE TAIL LIGHTS FAILED TO ILLUMINATE. THE MECHANIC STATED THAT THERE WAS FAILURE IN THE CIRCUIT. OCCASIONALLY, IT TOOK APPROXIMATELY FIVE MINUTES BEFORE THE GEARS ENGAGED WHEN ATTEMPTING TO SHIFT FROM PARK TO REVERSE. BOTH FAILURES HAVE BEEN OCCURRING FOR TWO MONTHS. THE CURRENT MILEAGE WAS 208,627 AND FAILURE MILEAGE WAS 205,583.
NHTSA complaint #10187191 — an unverified report by a vehicle owner.
at 205,583 milesAthens, GA
EXTERIOR LIGHTING:TAIL LIGHTS
TL*THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. WHEN THE BRAKE PEDAL WAS DEPRESSED THE TAIL LIGHTS FAILED TO ILLUMINATE. THE MECHANIC STATED THAT THERE WAS FAILURE IN THE CIRCUIT. OCCASIONALLY, IT TOOK APPROXIMATELY FIVE MINUTES BEFORE THE GEARS ENGAGED WHEN ATTEMPTING TO SHIFT FROM PARK TO REVERSE. BOTH FAILURES HAVE BEEN OCCURRING FOR TWO MONTHS. THE CURRENT MILEAGE WAS 208,627 AND FAILURE MILEAGE WAS 205,583.
NHTSA complaint #10187191 — an unverified report by a vehicle owner.
West Springfield, MA
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. THE CONTACT RECEIVED RECALL NOTICE FOR THE FUTURA 2000 RADIAL LTE TIRES. THE REMEDY LISTED WAS TO REPLACE THE TIRES IN 60 DAYS. THE DRIVER SIDE FRONT TIRE BLEW OUT. PEP BOYS STATED THAT THE RECALL EXPIRED , AND SHE WOULD HAVE TO PAY THE FULL PRICE TO HAVE THE TIRE REPLACED.
NHTSA complaint #10185077 — an unverified report by a vehicle owner.
West Springfield, MA
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 1997 OLDSMOBILE CUTLASS. THE CONTACT RECEIVED RECALL NOTICE FOR THE FUTURA 2000 RADIAL LTE TIRES. THE REMEDY LISTED WAS TO REPLACE THE TIRES IN 60 DAYS. THE DRIVER SIDE FRONT TIRE BLEW OUT. PEP BOYS STATED THAT THE RECALL EXPIRED , AND SHE WOULD HAVE TO PAY THE FULL PRICE TO HAVE THE TIRE REPLACED.
NHTSA complaint #10185077 — an unverified report by a vehicle owner.
Palestine, TX
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT COMES ON VERY FREQUENTLY WHEN HITTING A BUMP IN THE ROAD OR MAKING A TURN. HAS DONE SO SINCE THE CAR WAS PURCHASED AND HAS BEEN IN NUMEROUS TIMES ABOUT PROBLEM, HAVING SEVERAL PARTS RELATING TO ABS AND BRAKES REPLACED.
NHTSA complaint #10170889 — an unverified report by a vehicle owner.
I OWN A 1997 OLDSMOBILE CUTLASS AND I HAVE BEEN HAVING PROBLEMS WITH THE PASSLOCK ANTI-THEFT SYSTEM ON THIS VEHICLE FOR SOME TIME. SOMETIMES WHEN I TRY AND START THIS VEHICLE, THE THEFT SYSTEM LIGHT STARTS TO BLINK ON AND OFF. WHEN THIS HAPPENS, THE VEHICLE CAN NOT BE STARTED FOR AT LEAST 10 MINUTES. THIS IS VERY FRUSTRATING AS IT USUALLY HAPPENS AT THE WORST OF TIMES, LIKE IN THE COLD WINTER WEATHER, AT A GAS STATION, OR IN A LOADING/UNLOADING ZONE AT A HOTEL. SOMETIMES THE THEFT SYSTEM LIGHT WILL COME ON WHILE DRIVING AND THEN I WONDER IF THE CAR WILL START WHEN I AM READY TO LEAVE AGAIN. I HAVE READ MANY STORIES ABOUT SIMILAR PROBLEMS THAT OTHER GM OWNERS HAVE ON THEIR VEHICLES, SO I KNOW THAT THIS IS NOT A RANDOM PROBLEM THAT AFFECTS ONLY SOME PEOPLE. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED BY GM. I HAVE HAD THE IGNITION SWITCH REPLACED ONCE ON THIS VEHICLE, AND THIS WILL BE A VERY EXPENSIVE OPTION IF I HAVE TO DO THAT AGAIN. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS? THE DATE LISTED BELOW IS THE MOST RECENT DATE THAT THIS HAPPENED. IT HAPPENED TWICE LAST WEEK WHEN WE WERE OUT OF TOWN ON A TRIP AT THE WORST OF TIMES.
NHTSA complaint #10165327 — an unverified report by a vehicle owner.
at 129,000 milesDanbury, IA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTAKE MANIFOLD GASKET- 3100 V6 ENGINE ON GM PRODUCT.
NHTSA complaint #10154524 — an unverified report by a vehicle owner.
at 41,000 milesAkron, OH
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT:THE CONTACT STATED THE INTAKE MANIFOLD GASKET LEAKED OIL AND ANTIFREEZE DUE TO THE TYPE OF PLASTIC THAT WAS MANUFACTURED FOR THIS GASKET. THE GASKET HAS NOT BEEN REPAIRED BECAUSE THE MANUFACTURER WILL NOT ASSIST IN THE COST. *AK UPDATED 11/30/2005 - ALTHOUGH THE DEALER VERIFIED THE PROBLEM AS REQUESTED BY THE MANUFACTURER THEY REFUSED REFUSED TO COVER THE COST OF THE REPAIR.
NHTSA complaint #10142877 — an unverified report by a vehicle owner.
Henderson, TX
STEERING:RACK AND PINION
I BOUGHT A 1997 CUTLASS SUPREME FROM GABRIEL JORDAN OF HENDERSON TEXAS. THERE IS A RECALL ON A PIECE OF EQUIPMENT. IN THEIR WORDS: "CORRECTIVE SUMMARY: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668." THEY HAVE ABSOLUTELY REFUSED TO REPLACE THIS EQUIPMENT EVEN THOUGH IT IS FAULTY. THEY CLAIM THEIR PARTS ARE NOT ON THE VEHICLE. THEY HAVE GIVEN ME A QUOTE OF $1,300 TO REPLACE IT.
NHTSA complaint #10140756 — an unverified report by a vehicle owner.
at 98,349 milesMonroe, WA
AIR BAGS:FRONTAL
1997 OLDSMOBILE CUTLASS PREMATURE AIR BAG DEPLOYMENT.*MR THE BOTTOM OF THE VEHICEL CAME IN CONTACT SOMEHOW WITH A DRAIN WHICH CAUSED THE AIR BAG TO DEPLOY. THIS CONSEQUENTLY CAUSED HTE WINDSHIELD TO SHATTER AND DAMAGE TO THE DASH.
NHTSA complaint #10136676 — an unverified report by a vehicle owner.
Stone Mountain, GA
SUSPENSION:FRONT:CONTROL ARM
DT: CONTACT OWNS A 1997 OLDSMOBILE CUTLASS SUPREME. THE CONTACT STATED WHILE DRIVING THE FRONT WHEELS TURNED OUTWARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP, AND THEY INFORMED HIM THAT THE LOWER LEFT BALL JOINT/CONSTANT VELOCITY JOINT, AND THE CONTROL ARM WERE EITHER BROKE OR DAMAGED. TO REPAIR THE VEHICLE THE ABOVE MENTIONED COMPONENTS WOULD HAVE TO BE REPLACED. THE CONSUMER HAS CONTACTED THE MANUFACTURER.
NHTSA complaint #10135435 — an unverified report by a vehicle owner.
Stone Mountain, GA
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
DT: CONTACT OWNS A 1997 OLDSMOBILE CUTLASS SUPREME. THE CONTACT STATED WHILE DRIVING THE FRONT WHEELS TURNED OUTWARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP, AND THEY INFORMED HIM THAT THE LOWER LEFT BALL JOINT/CONSTANT VELOCITY JOINT, AND THE CONTROL ARM WERE EITHER BROKE OR DAMAGED. TO REPAIR THE VEHICLE THE ABOVE MENTIONED COMPONENTS WOULD HAVE TO BE REPLACED. THE CONSUMER HAS CONTACTED THE MANUFACTURER.
NHTSA complaint #10135435 — an unverified report by a vehicle owner.
Stone Mountain, GA
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: CONTACT OWNS A 1997 OLDSMOBILE CUTLASS SUPREME. THE CONTACT STATED WHILE DRIVING THE FRONT WHEELS TURNED OUTWARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP, AND THEY INFORMED HIM THAT THE LOWER LEFT BALL JOINT/CONSTANT VELOCITY JOINT, AND THE CONTROL ARM WERE EITHER BROKE OR DAMAGED. TO REPAIR THE VEHICLE THE ABOVE MENTIONED COMPONENTS WOULD HAVE TO BE REPLACED. THE CONSUMER HAS CONTACTED THE MANUFACTURER.
NHTSA complaint #10135435 — an unverified report by a vehicle owner.
at 107,900 milesTemperance, MI
STEERING:HYDRAULIC POWER ASSIST SYSTEM
GROANING NOISE COMING FROM STEERING COLUMN/GEAR WHEN STEERING WHEEL IS TURNED.
NHTSA complaint #10135292 — an unverified report by a vehicle owner.
at 59,850 milesMiddletown, OH
ENGINE AND ENGINE COOLING
CONSUMER STATED THAT THE VEHICLE CONTINUED TO SHUT DOWN IN TRAFFIC, AND LEAKED ANTIFREEZE CONTINUOUSLY.
NHTSA complaint #10115725 — an unverified report by a vehicle owner.
at 101,000 milesMinneapolis, MN
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OVERHEATED. CONSUMER MADE IT HOME, AND AFTER THE VEHICLE WAS INSPECTED, IT WAS DISCOVERED THAT ENGINE WAS DEFECTIVE. THE MANUFACTURER OFFERED NO ASSISTANCE.
NHTSA complaint #10103537 — an unverified report by a vehicle owner.