38 of the
199 complaints about the 2000 Plymouth Neon are about the
braking system — 19% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
62,500 miles.
TL*THE CONTACT OWNS A 2000 PLYMOUTH NEON. WHILE ATTEMPTING TO PARK, THE CONTACT CHANGED GEARS INTO REVERSE AND THE VEHICLE SHUT OFF. SHE RESTARTED THE VEHICLE AND SHIFTED INTO PARK; HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN. THE BRAKES FAILED TO WORK WHEN THE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO SHIFT INTO PARK, BUT THE VEHICLE SHUT OFF A FEW MINUTES LATER. SHE WAITED A WHILE BEFORE RESTARTING THE VEHICLE AND IT RETURNED TO NORMAL. SHE WILL TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
NHTSA complaint #10254956 — an unverified report by a vehicle owner.
York, PA
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
INVOICE FOR 2000 PLYMOUTH NEON REGARDING BRAKE WORK COMPLETED ON THE VEHICLE.*MR THE CONSUMER ALSO MAILED IN A RECALL LETTER REGARDING THE BRAKE BOOSTER VACUUM HOSE.
NHTSA complaint #10124770 — an unverified report by a vehicle owner.
Columbus, OH
SERVICE BRAKES, HYDRAULIC
WATER IS COMING IN THE TRUNK SOMEHOW SEEPING INSIDE THE SPARE TIRE AREA AND LEAKING INTO THE BACK OF THE CAR SOAKING THE BACK FLOOR BOARDS. / STRONG GAS SMELL IN MY CAR WHEN OPERATING - SO BAD THAT THE WINDOWS HAVE TO CRACKED FOR FRESH AIR - CANNOT FIND ANY LEAKS- MY GRANDCHILDREN ARE BEING TRANSPORTED IN MY CAR DAILY- WAS TOLD THAT THIS DOES NOT SOUND LIKE A DEFECT AND I WILL BE RESPONSIBLE FOR ANY COST - PROBLEM SINCE AROUND NOVEMBER 2004 / BRAKES SQUEAL EVERYTIME I BRAKE -HAD NEW ROTORS AND BRAKE PADS INSTALLED DECEMBER 2003 - NOISE IS SO LOUD SOMETIMES IT IS EMBARRASSING.
NHTSA complaint #10107822 — an unverified report by a vehicle owner.
NEW Bedford, MA
SERVICE BRAKES, HYDRAULIC
PROBLEMS WTIH VEHICLE'S BRAKES AND GAS TANK. *MR THERE WERE BRAKE PROBLEMS AND THE GAS TANK HAD FALLEN OUT OF THE VEHICLE. THE SERVICE DEPARTMENT CLAIMED THAT NOTHING WAS WRONG WITH THE VEHICLE AND THAT IT WAS NORMAL FOR THE ENGINE TO RACE. THE FUEL PUMP SEAL WAS FOUND LEAKING.
NHTSA complaint #10079932 — an unverified report by a vehicle owner.
at 25,000 milesWaynesville, GA
SERVICE BRAKES, HYDRAULIC
I BOUGHT THE CAR NEW WHICH WOULD NOT START FOR TEST DRIVE WAS TOLD SOMEONE LEFT DOME LIGHT ON. AFTER JUMP, IT WORKED FINE FOR A FEW THOUSAND MILES. THEN WENT TO CAR AND WOULD NOT START ONE DAY. THERE WAS NO BATTERY LIGHT ON OR ANY WARNING. IT HAS HAPPENED 2 MORE TIMES SINCE THEN. REAR BRAKES WEAR OUT WITHIN A FEW MONTHS FROM REPLACEMENT. DEALER FIXED ONCE AND I HAVE INCURED THE EXPENSE SEVERAL TIMES SINCE. I CAN NOT EVEN AFFORD TO DO IT ANYMORE LEAVING ME TO TAKE A RISK OF DRIVING WITH BAD REAR BRAKES. THE MOST RECENT OF EVENTS TO OCCUR THIS MORNING MY DRIVE BELTS BROKE. AFTER TAKING VEHICLE TO DEALER TO REPLACE THEM I WAS TOLD THE BELTS BROKE BECAUSE THE TENSIONER PULLEY HAD TILTED. I WAS ALSO INFORMED FROM SERVICE TECH THAT THEY SEE LOTS OF THEM COME IN LIKE THAT AND THAT THEY WERE SURPRISED THAT THERE HAD NOT BEEN A RECALL OR AT LEAST A TSB. THE CAR IS PAID FOR AND WAS BOUGHT BECAUSE I NEEDED MORE RELIABLE TRANSPORTATION THAN MY PREVIOUS VEHICLE. SAD PART IS MY PREVIOUS VEHICLE IS STILL RUNNING WITH MINIMAL REPAIRS MADE TO IT SINCE I HAD IT. ALSO I HAVE CALLED DAIMLER CHRYSTLER AND EMAILED THEM ON NUMEROUS OCCASIONS AND HAVE BEEN TOLD THERE IS NOTHING THEY CAN DO ABOUT IT.
NHTSA complaint #10071113 — an unverified report by a vehicle owner.
Detroit, MI
SERVICE BRAKES, HYDRAULIC
VEHICLE FAILED TO STOP AT STOP SIGNS. *PH THE CONSUMER HAD THE BRAKES REPLACED ON THE VEHICLE, HOWEVER THE PROBLEM CONTINUED.
NHTSA complaint #10059677 — an unverified report by a vehicle owner.
Detroit, MI
SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH BRAKE EQUIPMENT ON 2000 DODGE NEON.*MR THE CONSUMER STATED THE BRAKES SQUEAKED WHEN THEY WERE WET. THE CONSUMER WENT TO THE DEALER ON SEVERAL OCCASIONS, BUT WAS TOLD NOTHING WAS WRONG WITH THE BRAKES AND THE NOISE WAS NORMAL.
NHTSA complaint #10046683 — an unverified report by a vehicle owner.
Annapolis, MD
SERVICE BRAKES, HYDRAULIC
WHEN ATTEMPTING TO HAVE ALL NHTSA ISSUED SAFETY RECALLS COMPLETED ON MY VEHICLE SERVICE REPAIR CENTER MANAGER. STATED THEY ONLY APPLIED TO CERTAIN NEON'S NOT ALL OF THE 2000'S. I HAVE YET AS OF THIS DATE BEEN ABLE TO ACCOMPLISH NHTSA RECALL ID#99V043000, #99V114000 NOR HAVE I EVER RECEIVED THE ADDENDUM REFERRED TO IN NHTSA RECALL ID #00V366000. IN RECOGNITION OF THE RECENT PROBLEMS EXPERIENCED W/MY VEHICLE, OVERHEATING, INOPERABLE DRIVER SIDE WINDOW, HORN & AIRBAG SYSTEM AND MY HAVING ALSO EXPERIENCED BRAKE PROBLEMS, I FEEL THESE RECALLS ARE ESSENTIAL. HOWEVER, THEY ARE GOING UNRECOGNIZED BY ANNAPOLIS TATE DODGE. *NLM
NHTSA complaint #10013719 — an unverified report by a vehicle owner.
Orlando, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
I CALLED THE DEALR THEY WOULDNT HELP,SAID IT WAS MY PROBLEM, I HARDLY DRIVE IT CAUSE THE BRAKE WONT WORK AND SO I HAVENT PAID ON IT,, MY CREDIT'S DESTROYED, I KNOW THERE A BREAK RECALL, I FEEL RIPPED OFF BY DEALER AND MANUFACTORS,, THEY WANT 2,000 PLUS TO REPAIR THIS AND WHEN MY CHILDREN AND I DIE IN THE CAR,, I HOPE YOUR ALL HAPPY. MR
NHTSA complaint #768255 — an unverified report by a vehicle owner.
Lebanon Church, VA1 killed
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
CONSUMERS ARE WRITING ON THE BEHALF OF THEIR SON AARON LEE MAYANRD, CONSUMER STATES WHILE THEIR SON WAS DRIVING THE VEHICLE, IT WENT OUT OF CONTROL, HIT A DIRT BANK AND FLIPPED OVER, THE DRIVER WAS KILLED IN THIS ACCIDENT, THERE WAS NEVER A CAUSE FOR THE ACCIDENT, HOWEVER CONSUMER JUST RECEIVED RECALL 01V154 AND QUESTIONS THAT MAYBE THIS COULD HAVE BEEN THE CAUSE OF THE ACCIDENT. *SLC
NHTSA complaint #565721 — an unverified report by a vehicle owner.
Cataula, GA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CALIPER BOLTS WERE LOOSE AND WERE MAKING A NOISE. AFTER CHECKING FOUND THAT THESE BOLTS WERE LOOSE BEFORE THEY FELL OUT COMPLETELY.*AK CONSUMER STATES THAT THE A/C VENTS WERE LOOSE AND BROKE.
NHTSA complaint #8011978 — an unverified report by a vehicle owner.
Lincoln, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHEN IT WAS TIME TO DO THE BRAKE INSPECTION ON THE FRONT BRAKES, SO I HAD MY DAD A MECHANIC INSPECT THEM. THE SQUEAKER ON THE DRIVERS SIDE JUST STARTED TO MAKE NOISE ABOUT 1 WEEK PRIOR TO THE INSPECTION. ON THE DAY BEFORE I TOOK IT TO MY DAD TO BE INSPECTED THE BRAKE PETAL SANK TO THE FLOOR AND THE BRAKES LOCKED UP CAUSING US TO SKID & SLIDE TO THE RIGHT ALMOST HITTING ANOTHE VEHICLE,WHILE WE HAD MY CHILDREN IN THE VEHICLE. WHEN MY DAD TOOK THE LEFT TIRE OFF TO INSPECT THE BRAKES HE DISCOVERED THAT THE CALIPER WAS STUCK AND IT CAUSED THE ROTOR TO BE COMPLETLEY DAMAGED (EVEN THE COOLING FINS ON THE BACK OF THE ROTOR WERE ALMOST GONE.THE RIGHT SIDE FRONT BRAKE WAS ONLY ABOUT 70% WORN THE SQUEAKER WASN'T EVEN SQUEAKING YET. I HAVE RESEARCHE THE HISTORY OF CALIPERS AND I HAVE FOUND OUT THAT THE ARE SUPPOSED TO LAST FOREVER UNLESS IT IS DEFECTIVE. PEOPLES CHRYSLER IN FOLSOM,CA HAS INSPECTED CAR AND SAID CALIPER IS SHOT. I KNOW THE BRAKE SYSTEM WAS RECALLED, I HAVE RESEARCHED A COUPLE OF COMPLAINTS ABOUT THE SAME PROBLEM THROUGHT NHTSA. I HAVE TO PAY $300.00 FOR THE REPAIR OF CAR BECAUSE OF A DEFECTIVE CALIPER. PLEASE INVESTIGATE SO OTHERS WONT HAVE TO PUT IN SAME SITUATION. I HAD TO USE MY RENT MONEY FOR THE REPAIRS JUST SO I COULD GET TO MY JOB.
NHTSA complaint #762951 — an unverified report by a vehicle owner.
Spanway, WA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES HE IS EXPERIENCING BRAKE PROBLEMS.
NHTSA complaint #563099 — an unverified report by a vehicle owner.
Gallonston, TX
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN BRAKES ARE APPLIED BRAKE PEDAL BECOMES EXTREMELY HARD AND RESISTANCE OCCURS, CAUSING EXTENDED STOPPING DISTANCE, CAUSE UNKNOWN. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #8002700 — an unverified report by a vehicle owner.
Venice, FLCrash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER WAS APPROACHING AN INTERSECTION AND APPLIED BRAKES AND VEHICLE STARTED SPEEDING UP. HE LOST CONTROL OF VEHICLE AND HIT ANOTHER MOTORIST. DEALERSHIP WAS AWARE OF PROBLEM.AK
NHTSA complaint #8002742 — an unverified report by a vehicle owner.
Cataula, GA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKES WERE MAKING NOISE DURING NORMAL OPERATION OF VEHICLE. DEALERSHIP EXAMINED VEHICLE, AND FOUND THAT TWO BOLTS WERE MISSING FROM FRONT BRAKE CALIPERS. DEALERSHIP MADE REPAIRS WHICH CORRECTED THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.
NHTSA complaint #899463 — an unverified report by a vehicle owner.
Chicago, ILCrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING APPROXIMATELY 30 MPH WAS UNABLE TO SLOW OR STOP VEHICLE DUE TO SUDDEN BRAKE FAILURE. SHE DROVE VEHICLE UP ONTO AN EMBANKMENT TO STOP VEHICLE. DEALERSHIP THAT EXAMINED VEHICLE FOUND A HOSE FOR BRAKE BOOSTER CAMING LOOSE, RESULTING IN BRAKE FAILURE. NOTE: SERVICE FOR RECALL 01V154000 HAD BEEN PERFORMED ON OCTOBER 9, 2001. CONSUMER EXPERIENCED BACK PAINS SINCE THIS INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.
NHTSA complaint #899546 — an unverified report by a vehicle owner.
Chicago, ILCrash1 injured
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
WHILE TRAVELING APPROXIMATELY 30 MPH WAS UNABLE TO SLOW OR STOP VEHICLE DUE TO SUDDEN BRAKE FAILURE. SHE DROVE VEHICLE UP ONTO AN EMBANKMENT TO STOP VEHICLE. DEALERSHIP THAT EXAMINED VEHICLE FOUND A HOSE FOR BRAKE BOOSTER CAMING LOOSE, RESULTING IN BRAKE FAILURE. NOTE: SERVICE FOR RECALL 01V154000 HAD BEEN PERFORMED ON OCTOBER 9, 2001. CONSUMER EXPERIENCED BACK PAINS SINCE THIS INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.
NHTSA complaint #899546 — an unverified report by a vehicle owner.
Tenafly, NJ
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
THE CONSUMER RECIEVED RECALL 01V-154 FOR THE BRAKE BOOSTER VACUUM HOSE AND MADE AN APPOINTMENT TO HAVE THE RECALL REPAIRED BUT WHEN SHE ARRIVED AT THE DEALER WAS TOLD THAT THE PART WAS ON NATIONAL BACK-ORDER. NLM
NHTSA complaint #562422 — an unverified report by a vehicle owner.
Philidelphia, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES ARE SQUEAKING. ALSO, THERE IS A DELAY IN STOPPING DISTANCE. CONSUMER TOOK VEHICLE TO DEALER LAST YEAR FOR RECALL WORK ON BRAKES. CURRENTLY, BRAKE PROBLEM HAS COME BACK. PLEASE PROVIDE ANY FURTHER.
NHTSA complaint #895438 — an unverified report by a vehicle owner.
Allentown, PA
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
CONSUMER RECEIVED A RECALL NOTIFICATION, HOWEVER CONSUMER WAS INFORMED THAT MANUFACTURER ONLY RELEASES A LIMITED NUMBER OF PARTS, AND THAT THE PART WOULD HAVE TO BE SPECIAL ORDERED AND WOULD TAKE TEN DAYS.
NHTSA complaint #562391 — an unverified report by a vehicle owner.
Bronx, NY
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
RECALL # 01V154000/ MANUFACTURER'S RECALL 983 CONCERNING BRAKE BOOSTER. CONSUMER CONTACTED DEALER ABOUT RECALL 3 WEEKS AGO. DEALER HAS NOT RECEIVED PARTS, AND DIDN'T KNOW WHEN PARTS WILL BE IN. *AK CONSUMER SAID THE PART WAS FINALLY REPLACED ON 8/3/01.
NHTSA complaint #893203 — an unverified report by a vehicle owner.
Fairmont, NC
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
NHTSA RECALL 01V154000/MANFACTURER'S RECALL 983. CONSUMER TOOK VEHICLE TO DEALER'S SHOP TO GET RECALL REPAIRS DONE THAT WAS SCHEDULED. AFTER SITTING FOR TWO HOURS, DEALER STATED NO PARTS WERE AVAILABLE. CONSUMER INSISTED THAT DEALER HAD TO ORDER PARTS WHICH COULD TAKE UP TO 3 WEEKS TO GET, AND THEN THEY WILL RESCHEDULE APPOINTMENT.
NHTSA complaint #892731 — an unverified report by a vehicle owner.
Renton, WA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WE HAVE REPORTED PROBLEMS WITH THE BRAKES SINCE WE BOUGHT THE CAR. IT IS MORE NOTICABLE AFTER IT RAINS. WHENEVER YOU PRESS THE BRAKE PEDAL, THEY SQUEAL LOUDLY. WHEN WE HEARD ABOUT THE RECALL ON THE NEWS AND READ IT IN THE PAPER LAST MONTH, WE IMMEDIATELY CALLED THE DEALER FOR REPAIRS. THEY SAID THEY HAD HEARD NOTHING ABOUT SUCH A RECALL AND IT WAS PROBABLY A RUMOUR. WE FINALLY RECEIVED A NOTICE FROM DAIMLERCHRYSLER LAST THURSDAY ABOUT THE RECALL. WE AGAIN CONTACTED THE DEALER AND THEY SAID THEY HAVE STLIL HEARD NOTHING ABOUT IT AND DON'T EVEN KNOW IF THEY HAVE THE PARTS IN STOCK. THIS IS A SERIOUS ISSUE AND SHOULD HAVE BEEN RESOLVED A LONG TIME AGO. WE ARE CONCERNED ABOUT GETTING INTO AN ACCIDENT AND THIS IS OUR ONLY VEHICLE.
NHTSA complaint #748047 — an unverified report by a vehicle owner.
Pittsburgh, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
7 MONTHS AFTER PURCHASE OF BRAND NEW VEHICLE AND WHILE DRIVING, VEHICLE HAD NO BRAKES, MECHANIC STATED THAT THE BRAKE LINE SHATTERED AND THAT IT WAS A MANUFACTURER'S PROBLEM, ALSO BROKEN WAS A CALIPER, WHEN CONSUMER CONTACTED DEALER, THEY STATED THIS WAS NOT THEIR PROBLEM. *SLC
NHTSA complaint #561533 — an unverified report by a vehicle owner.
Pittsburgh, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
7 MONTHS AFTER PURCHASE OF BRAND NEW VEHICLE AND WHILE DRIVING, VEHICLE HAD NO BRAKES, MECHANIC STATED THAT THE BRAKE LINE SHATTERED AND THAT IT WAS A MANUFACTURER'S PROBLEM, ALSO BROKEN WAS A CALIPER, WHEN CONSUMER CONTACTED DEALER, THEY STATED THIS WAS NOT THEIR PROBLEM. *SLC
NHTSA complaint #561533 — an unverified report by a vehicle owner.
Kettering, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CONSUMER CANNOT EXAMINE REAR BRAKES FOR WEAR WITHOUT HAVING TO TAKE BRAKE DRUM OFF. MANUFACTURER INFORMED CONSUMER THAT IT WAS HIS RESPONSIBILITY TO COVER ALL COSTS IN REGARD TO BRAKE EXAMINATION, EVEN THOUGH THE VEHICLE WAS MANUFACTURED THIS WAY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.
NHTSA complaint #892031 — an unverified report by a vehicle owner.
Fort Myers, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
WHILE TRAVELING 35-45 MPH WITH DRY ROAD CONDITIONS REAR DRUM BRAKES BECAME INOPERABLE, RESULTING IN VEHICLE HAVING TO BE PULLED OUT OF FLOW OF TRAFFIC IN NEUTRAL.
NHTSA complaint #890927 — an unverified report by a vehicle owner.
Fort Myers, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
WHILE TRAVELING 35-40MPH ON DRY PAVEMENT REAR DRUM BRAKES FAILED TO RESPOND, CAUSING VEHICLE TO BECOME INOPERABLE. VEHICLE HAD TO BE PUT IN NEUTRAL TO COAST TO SAFETY. CONSUMER HAS CONTACTED DEALER, BRAKING SYSTEM WAS REPLACED. PLEASE PROVIDE FURTHUR DETAILS.
NHTSA complaint #890929 — an unverified report by a vehicle owner.
Reisterstown, MDCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 25MPH ANOTHER VEHICLE CUT IN FRONT, FORCING CONSUMER TO BRAKE. ONCE CONSUMER TOOK FOOT OFF BRAKE VEHICLE ACCELERATED, ENGINE REVVED, AND SHOT ACROSS ROAD TO LEFT. CONSUMER WANTED TO AVOID HITTING OTHER VEHICLES, HIT EMBANKMENT, AND ROLLED ONCE. CONSUMER WAS NOT INJURED. *AK *SLC
NHTSA complaint #890484 — an unverified report by a vehicle owner.