FaultScore

FaultScore report

2000 Plymouth Prowler problems

Owners have filed 17 complaints about the 2000 Plymouth Prowler with NHTSA between 2003 and 2017. The largest single group is the suspension. Across this model's run it ranks 2 of 3 worst.

C

FaultScore 58/100

Higher is worse. Measured against the other years of the Plymouth Prowler.

How this is worked out

The numbers

17

Complaints

0

Crashes reported

0

Fires reported

2

Injuries reported

19,292 mi

Median mileage at failure

Half of reported failures happened before this

62%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 40 vs 50 Severity 61 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the Plymouth Prowler. 50 means typical for this model; 100 means roughly double.
Severity — 61
11.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
62% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Plymouth Prowler

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Plymouth Prowler

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Suspension 8 47.1%

Median failure at 46,000 miles

Body & Structure 6 35.3%

Median failure at 2,000 miles

Doors, Latches & Locks 1 5.9%

Median failure at 8,100 miles

Windows, Mirrors & Wipers 1 5.9%

Median failure at 49,000 miles

Steering 1 5.9%

Median failure at 52,345 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 7.7%
1,000 – 9,999 miles 4 30.8%
10,000 – 24,999 miles 2 15.4%
25,000 – 49,999 miles 3 23.1%
50,000 – 74,999 miles 3 23.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2003 peak 3 Feb 2017

NHTSA investigations into the 2000 Plymouth Prowler

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA02033 Opened 26 Nov 2002 Closed 10 Feb 2003 SUSPENSION

BALL JOINT SEPARATION

ODI HAS RECEIVED COMPLAINTS THAT THE SUBJECT VEHICLES HAVE HAD ONE OR BOTH OF THEIR LOWER BALL JOINTS SEPARATE AND CAUSE THE FRONT OF THE VEHICLE TO DROP TO THE GROUND.DAIMLER CHRYSLER?S ASSESSMENT OF THE BALL JOINT FAILURES IS THAT THE JOINT FAILURE MAY BE PRECIPITATED BY THE LOSS OF JOINT LUBRICATION.THE LOSS OF LUBRICATION COULD RESULT IN ACCELERATED WEAR AND POSSIBLE JOINT SEPARATION. DAIMLER CHRYSLER BELIEVES THAT THE LOSS OF JOINT LUBRICATION IS THE RESULT OF LEAKS OR TEARS IN THE RUBBER BOOT THAT PROTECTS THE BALL JOINT.THESE LEAKS OR TEARS COULD BE CAUSED BY CONTACT WITH OTHER INTERNAL...

Recalls on the 2000 Plymouth Prowler

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2003031 674 units in Canada

Steering

On certain vehicles, the front lower control arm ball joints could experience a loss of lubrication, which could eventually allow the knuckle to separate from the lower control arm while the vehicle is in operation. A ball joint separation could possibly result in a loss of directional control. Correction: Dealer will replace both front lower control arm ball joints.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 748 miles Slatington, PA 1 injured

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

HOOD SHOCKS DO NOT SUPPORT HOOD WEIGHT. I HAVE HAD THE HOOD CRASH DOWN SEVERAL TIMES, I WAS HIT IN THE HEAD AND HAD MY FINGERS CUT. OTHER OWNERS OF PLYMOUTH/CHRYSLER PROWLERS HAVE REPORTED CHANGING THE HOOD SHOCKS SEVERAL TIMES WITH NO SOLUTION. SEVERAL OTHER OWNERS HAVE REPORTED BEING HIT ON THE HEAD WHILE LOOKING UNDER THE HOOD, HAVING INJURED THEIR WRISTS AND FINGERS FROM HOODS CRASHING DOWN.

NHTSA complaint #10105821 — an unverified report by a vehicle owner.

at 2,000 miles Albuquerque, NM 1 injured

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

HOOD SHOCKS DO NOT SUPPORT HOOD WEIGHT. I HAVE HAD THE HOOD CRASH DOWN SEVERAL TIMES, AND WAS HURT. OTHER OWNERS OF PLYMOUTH/CHRYSLER PROWLERS HAVE REPORTED CHANGING THE HOOD SHOCKS SEVERAL TIMES WITH NO SOLUTION. SEVERAL OTHER OWNERS HAVE REPORTED BEING HIT ON THE HEAD WHILE LOOKING UNDER THE HOOD, HAVING INJURED THEIR WRISTS AND FINGERS FROM HOODS CRASHING DOWN.

NHTSA complaint #10104622 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 18,000 miles Placentia, CA

SUSPENSION

THE LOWER BALL JOINTS FAIL CONSTANTLY, I HAVE HAD TO REPLACE MY LOWER BALL JOINTS 3 TIMES IN 19,000 MILES. CHRYSLER HAS RECALLED THEM AND REPLACED THEM FREE FOR THE FIRST FAILURE, BUT WILL NOT REPLACE ADDITIONAL FAILURES. A LOWER BALL JOINT FAILURE WILL CAUSE LOSS OF STEERING AND WILL CAUSE AN ACCIDENT. EVERY TIME THEY FAIL, THEY ALSO DESTROY THE RIM. CHRYSLER KNOWS VERY WELL THAT THIS IS A PROBLEM, BUT WILL NOT COVER THE COST OF REPLACEMENTS AFTER THEY HAVE REPAIRED THIS ITEM ONCE. EVERY TIME THERE IS A FAILURE, CHRYSLER WANTS TO SELL YOU A COMPLETE LOWER CONTROL ARM THAT COST $ 1200 DOLLARS EACH. THE LOWER BALL JOINT USUALLY FAILS WHEN PULLING AWAY FROM A CURB WITH THE WHEELS TURNED, AND THERE IS A LOSS OF STEERING AT THIS POINT. CHRYSLER KNOWS THIS IS A PROBLEM, AND SHOULD WARRANTY THIS ITEM FOR LIFE AS MOST OF THE PROWLERS ARE VERY LOW MILEAGE WITH LESS THAN 30,000 MILES. CHRYSLER DOES HAVE A RECALL KIT THAT IS AVAILABLE TO DEALERS ONLY THAT INCLUDES THE BALL JOINTS ONLY , BUT WILL NOT SELL THEM TO THE PUBLIC AND WE CAN ONLY BUY THEM WITH THE COMPLETE LOWER CONTROL ARM. THIS IS A SAFETY ITEM THAT CAN & WILL CAUSE AN ACCIDENT. THE RECALL KIT PART NUMBER IS ( CBBTC030)

NHTSA complaint #10957684 — an unverified report by a vehicle owner.

at 52,500 miles North Plainfield, NJ

SUSPENSION

WHILE DRIVING, THE BALL JOINT SEPARATED FROM THE LOWER CONTROL ARM AND THE CAR HAD TO BE QUICKLY STOPPED. THE CAR WAS NOT DRIVABLE AND HAD TO BE ASSISTED TO A SAFE AREA. THE CAR WAS RECALLED IN 2003 TO ADDRESS THE SAME PROBLEM (2000 PLYMOUTH PROWLER SUSPENSION RECALL 03V034000). HOWEVER, I WAS TOLD BY THE PERSON REPAIRING THE CAR THAT THE REPLACEMENT PART HAS THE SAME PROBLEM OF COMING APART DURING DRIVING AND IT IS A MAJOR SAFETY HAZARD. CHRYSLER WILL NOT HONOR THE OLD RECALL OR ISSUE A NEW ONE BECAUSE THE CAR IS A PLYMOUTH AND THEY DO NOT SERVICE OR BACK PLYMOUTH PRODUCTS AS A RESULT OF THEIR BANKRUPTCY.

NHTSA complaint #10779131 — an unverified report by a vehicle owner.

at 49,000 miles Milwaukee, WI

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

WINDOW REGULATOR OR THE CABLE ENVELOPE THAT HAS CRACKED OPEN AND NOT ALLOWING THE SPINNING CABLE TO PUSH THE WINDOW AND THE CABLE IS LITERALLY COMING OUT OF THE ENVELOPE, OR ENVELOPE/TUBING IS SIMPLY PULLING APART WHILE THE INTERIOR CABLE IS IN MOTION. .

NHTSA complaint #10552266 — an unverified report by a vehicle owner.

at 50,000 miles Navarre, FL

SUSPENSION

TL* THE CONTACT OWNS A 2000 PLYMOUTH PROWLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT LOWER CONTROL ARM BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 03V0034000 (SUSPENSION) HOWEVER, THE FAILURE RECURRED TEN YEARS LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 142,000.

NHTSA complaint #10519367 — an unverified report by a vehicle owner.

at 1,952 miles Bartlett, IL

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2010 PLYMOUTH PROWLER. THE CONTACT STATED THAT THE HOOD PROPS WOULD NOT SUPPORT THE HOOD LID WHEN OPENED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED. THE EXACT REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,952.

NHTSA complaint #10513318 — an unverified report by a vehicle owner.

at 30,000 miles Tustin, CA

SUSPENSION:FRONT

TL*THE CONTACT OWNS A 2000 PLYMOUTH PROWLER. IN 2001, THE CONTACT FIRST EXPERIENCED FAILURE WITH THE FRONT PASSENGER SIDE LOWER BALL JOINT. THE DEALER REPLACED THE LOWER BALL JOINT AT THE COST OF $1,800. IN 2003, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V034000 (SUSPENSION: FRONT: CONTROL ARM: LOWER ARM). THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF FIVE TIMES FOR THE FAILURE. THE MOST RECENT FAILURE OCCURRED ON FEBRUARY 8, 2008. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE LOWER BALL JOINT FAILED. THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 120,000.

NHTSA complaint #10259249 — an unverified report by a vehicle owner.

at 19,292 miles Surrey, BC, 00

STRUCTURE:BODY:HOOD

HOOD SHOCKS DO NOT SUPPORT HOOD WEIGHT. I HAVE HAD THE HOOD CRASH DOWN SEVERAL TIMES, BUT NO ONE WAS HURT. PART IS OF FAULTY DESIGN. REPLACEMENTS DO NOT WORKL, AND CRASH HOOD IF UNDERHOOD SOUND INSULATION GETS WET. EXTEREME DANGER OF DEATH BY CRASHING HOOD. MANY OTHER OWNERS OF PLYMOUTH/CHRYSLER PROWLERS HAVE REPORTED CHANGING THE HOOD SHOCKS SEVERAL TIMES WITH NO SOLUTION. SEVERAL OTHER OWNERS HAVE REPORTED BEING HIT ON THE HEAD WHILE LOOKING UNDER THE HOOD, HAVING INJURED THEIR WRISTS AND FINGERS FROM HOODS CRASHING DOWN. YOU HAVE RECEIVED MANY REPORTS ALREADY. WHEN THE HELL ARE YOU GOING TO DO SOMETHING ABOUT THIS? HOW MANY PEOPLE HAVE TO GET INJURED OR DIE? WHY DON'T YOU DO YOUR JOB, LIKE YOU ARE SUPPOSED TO, AND DEMAND A DC RECALL. PLEASE DO NOT TAKE THIS LIGHTLY, IT IS A SERIOUS PROBLEM, WITH SERIOUS CONSEQUENCES.

NHTSA complaint #10114802 — an unverified report by a vehicle owner.

Lockhart, TX

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

THE VEHICLE'S LOWER BALL JOINTS WERE RECALLED 18 MONTHS AGO BUT THE DEALER STILL HASN'T RECEIVED THE PARTS TO REPAIR THE PROBLEM. *NM RECALL CAMPAIGN 03V034000. *SC

NHTSA complaint #10109587 — an unverified report by a vehicle owner.

at 748 miles Slatington, PA 1 injured

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

HOOD SHOCKS DO NOT SUPPORT HOOD WEIGHT. I HAVE HAD THE HOOD CRASH DOWN SEVERAL TIMES, I WAS HIT IN THE HEAD AND HAD MY FINGERS CUT. OTHER OWNERS OF PLYMOUTH/CHRYSLER PROWLERS HAVE REPORTED CHANGING THE HOOD SHOCKS SEVERAL TIMES WITH NO SOLUTION. SEVERAL OTHER OWNERS HAVE REPORTED BEING HIT ON THE HEAD WHILE LOOKING UNDER THE HOOD, HAVING INJURED THEIR WRISTS AND FINGERS FROM HOODS CRASHING DOWN.

NHTSA complaint #10105821 — an unverified report by a vehicle owner.

at 2,000 miles Albuquerque, NM 1 injured

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

HOOD SHOCKS DO NOT SUPPORT HOOD WEIGHT. I HAVE HAD THE HOOD CRASH DOWN SEVERAL TIMES, AND WAS HURT. OTHER OWNERS OF PLYMOUTH/CHRYSLER PROWLERS HAVE REPORTED CHANGING THE HOOD SHOCKS SEVERAL TIMES WITH NO SOLUTION. SEVERAL OTHER OWNERS HAVE REPORTED BEING HIT ON THE HEAD WHILE LOOKING UNDER THE HOOD, HAVING INJURED THEIR WRISTS AND FINGERS FROM HOODS CRASHING DOWN.

NHTSA complaint #10104622 — an unverified report by a vehicle owner.

Punta Gorda, FL

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

THE HOOD SUPPORTS WILL NOT HOLD THE HOOD UP WHILE I AM WORKING ON THE ENGINE. THE CAR IS A 2000 PLYMOUTH PROWLER. CHRYSLER REPLACED THE HOOD SUPPORTS UNDER WARRANTY FOR THE SAME PROBLEM. IF YOU HAVE YOU HEAD UNDER THE HOOD, IT SLOWLY SETTLES ON YOUR HEAD. THIS A RECURRING PROBLEM. THE DATE BELOW WAS THE LAST TIME I HAD THE HOOD OPEN.

NHTSA complaint #10104599 — an unverified report by a vehicle owner.

at 3,000 miles St.petersburg, FL

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

HOOD STRUTS WON'T SUPPORT HOOD,HAVE BEEN REPLACED BY CHRYSLER ONCE AND CAR HAS 2000 MILES SINCE REPLACEMENT AND NO GOOD AGAIN.WARRANTY HAS EXPIRED AND I SEE NO USE REPLACING AGAIN WITH WHAT CHRYSLER SELLS.CAR IS 2000 PLYMOUTH PROWLER.I ALSO THINK CHRYSLER SHOULD STAND BEHIND THIS ITEM.

NHTSA complaint #10104612 — an unverified report by a vehicle owner.

at 8,100 miles Daytona Beach, FL

LATCHES/LOCKS/LINKAGES

WHILE PULLING THE TOP DOWN LATCH BROKE. VEHICLE WAS TAKEN TO THE DEALER, WHO HAS TO ORDER THE PARTS FOR REPAIRS.*AK

NHTSA complaint #10032092 — an unverified report by a vehicle owner.

South Orange, NJ

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

CONSUMER HAS BEEN WAITING SINCE MARCH OF 2003 FOR PARTS. SUSPENSION WAS BROKEN. DEALER STATED PARTS WERE NOT AVAILABLE.

NHTSA complaint #10030048 — an unverified report by a vehicle owner.

at 46,000 miles Tucson, AZ

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

THE DEALERSHIP DOESN'T HAVE THE TOOLS OR PARTS TO PERFORM THE RECALL ON THE LOWER BALL JOINTS 03 V 034 000. *MR *SCC

NHTSA complaint #10018129 — an unverified report by a vehicle owner.

Midwest City, OK

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

THE FRONT PASSENGER LOWER CONTROL ARM BROKE.

NHTSA complaint #10011840 — an unverified report by a vehicle owner.

at 52,345 miles Orange, CA

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

BALL JOINT BROKE OFF .. FRONT RIGHT .

NHTSA complaint #10004924 — an unverified report by a vehicle owner.