FaultScore

2002 Pontiac Aztek suspension problems

22 of the 173 complaints about the 2002 Pontiac Aztek are about the suspension — 13% of everything reported for this model year. Half of the failures with a mileage on record happened before 41,500 miles.

B

22

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Wheel Bearing 14 63.6%
Suspension 3 13.6%
HUB 2 9.1%
Front 1 4.5%
Macpherson Strut 1 4.5%
Shock Absorber 1 4.5%

What owners said

Filed with NHTSA, in their own words.

at 70,000 miles Allen Park, MI

SUSPENSION:REAR:SHOCK ABSORBER

TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE NOTICED THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY DID NOT FIND ANY FAILURE ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 79,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THE FIRST FAILURE WAS JUST OVER A YEAR AGO. THE VEHICLE ACCELERATED TO 40-45, RPMS REACHED 3000-3100. WITH THE VEHICLE STOPPED THE RPMS REACHED 1500-1700. THE MANUFACTURER WAS CONTACTED AND WAS REVIEWING THE INFORMATION FROM THE VEHICLE TO SEE IF REPAIRS WERE WARRANTED AND WHETHER GM WOULD ASSIST WITH REPAIRS. UPDATED 09/17/2012 *JS

NHTSA complaint #10467524 — an unverified report by a vehicle owner.

at 70,000 miles Allen Park, MI

SUSPENSION:FRONT:MACPHERSON STRUT

TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE NOTICED THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY DID NOT FIND ANY FAILURE ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 79,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THE FIRST FAILURE WAS JUST OVER A YEAR AGO. THE VEHICLE ACCELERATED TO 40-45, RPMS REACHED 3000-3100. WITH THE VEHICLE STOPPED THE RPMS REACHED 1500-1700. THE MANUFACTURER WAS CONTACTED AND WAS REVIEWING THE INFORMATION FROM THE VEHICLE TO SEE IF REPAIRS WERE WARRANTED AND WHETHER GM WOULD ASSIST WITH REPAIRS. UPDATED 09/17/2012 *JS

NHTSA complaint #10467524 — an unverified report by a vehicle owner.

at 60,000 miles Columbia, MO

SUSPENSION:FRONT:WHEEL BEARING

RATTLING AND GRINDING SOUND WHEN DRIVING VEHICLE OCCURRED OVER 1-MONTH PERIOD. TOOK VEHICLE TO MECHANIC AND WAS TOLD FRONT RIGHT WHEEL BEARINGS NEEDED REPLACEMENT. COST OF REPLACEMENT WAS $600. *TR SIX MONTHS LATER, SAME PROBLEM OCCURRED AND THE FRONT LEFT WHEEL BEARINGS WERE REPLACED. COST OF REPLACEMENT WAS $600. MECHANIC STATED THIS IS A COMMON PROBLEM FOR THIS VEHICLE.

NHTSA complaint #10242119 — an unverified report by a vehicle owner.

Grand Blanc, MI

SUSPENSION

THE PROBLEM BEGAN WITH NOISY BRAKES. THEN ALL OF A SUDDEN WHEN I WENT TO TURN A CORNER THE BRAKES AND TIRES LOCKED UP AND WOULD NOT TURN. I ALMOST HIT SEVERAL VEHICLES WHILE I WAS TRYING TO GET THIS REPAIRED. WHEN HOOKED TO THE COMPUTER IT WOULD NOT THROW ANYTHING TELLING THE COMPUTER WHAT WAS WRONG. WHEN IT GOT WORSE IT FINALLY THREW A CODE TO THE COMPUTER AND SAID ITS THE WHEEL BEARINGS WHICH COSTS $250 PER TIRE. I CANNOT AFFORD TO FIX ALL 4 TIRES SO I HAVE ONLY REPAIRED 2 AT THIS TIME. HOPEFULLY SOMETHING CAN BE DONE ABOUT THIS. RECALL OR REIMBURSE ME MY $$ FOR THE REPAIRS. THIS IS A DANGEROUS CONDITION FOR THE VEHICLE!!!! THIS PROBLEM BEGAN SEVERAL MONTHS AGO. I HAVE FOUND OUT THAT THE LEFT FRONT HAS ALREADY BEEN REPLACED ONCE AND IS DEFECTIVE AGAIN!!!!

NHTSA complaint #10234410 — an unverified report by a vehicle owner.

Grand Blanc, MI

SUSPENSION

I AM TOLD BY MY SERVICE MAN THAT MY WHEEL BEARINGS ARE GOING TO NEED TO BE REPLACED IN MY 2002 PONTIAC AZTEK WITH ONLY 109,000 MILES. I WAS ALSO TOLD BY SEVERAL SERVICE PEOPLE AND FRIENDS THAT THIS IS AN ONGOING PROBLEM WITH AZTEKS. HAS THERE BEEN A RECALL ON THIS? I DID NOT HAVE AN ACCIDENT YET, MY SERVICE LIGHT CAME ON.

NHTSA complaint #10226394 — an unverified report by a vehicle owner.

at 84,000 miles Manchester, MO

SUSPENSION:FRONT:WHEEL BEARING

TL*THE CONTACT OWNS A 2002 PONTIAC AZTEC. WHILE DRIVING 5 MPH THE VEHICLE WOBBLED AND THE RIGHT FRONT TIRE PRODUCED A GRINDING NOISE. THE DEALER STATED THAT THE RIGHT FRONT HUB BEARINGS SHOULD BE REPLACED, BUT HAS NOT MADE THE REPAIR. THE MANUFACTURER ISSUED A SPECIAL POLICY ADJUSTMENT FOR THE WHEEL BEARINGS. THE DEALER WOULD NOT REPLACE THE WHEEL BEARINGS AS PART OF THE SPECIAL POLICY ADJUSTMENT BECAUSE THE VEHICLE'S MILEAGE EXCEEDED 60,000. THE CURRENT AND FAILURE MILEAGE WERE 84,000.*AK THE CONSUMER STATED THE REPAIR WAS MADE BY DOBB'S AUTO DEALER. UPDATE 05/04/07

NHTSA complaint #10187100 — an unverified report by a vehicle owner.

at 38,000 miles Bradley, IL

SUSPENSION:FRONT:WHEEL BEARING

AT 38,000 MILES THE FRONT WHEEL BEARINGS HAD TO BE REPLACED. WHEN LOOKING AT THIS SITE THIS APPEARS TO BE SOMETHING TO COMMON. AT WHAT POINT DOES NHTSA LOOK AT THE COMPLAINTS AND TRULY MAKE A DEFECT INVESTIGATION? IN SEEING THIS COMMON PROBLEM ON THIS VEHICLE MADE BY NUMEROUS PEOPLE I AM CONCERNED IF MY TIME HERE IS FOR VENTING OR TO CAUSE ACTION TO BEGIN.

NHTSA complaint #10150092 — an unverified report by a vehicle owner.

at 36,000 miles Ridgeway, PA

SUSPENSION:FRONT:HUB

DT: THE CONTACT STATED VEHICLE BEGAN TO MAKE A STRANGE NOISE. HE TOOK THE VEHICLE TO A DEALERSHIP, AND THEY DISCOVERED THERE WAS A PROBLEM WITH THE DRIVER'S SIDE HUB AND WHEEL BEARING. THEY WERE REPAIRED BY THE DEALER. AFTERWARDS, THE VEHICLE HAD THE SAME PROBLEM ON THE PASSENGER'S SIDE. THE REPAIRS WERE MADE AGAIN BY THE DEALER UNDER AN EXTENDED WARRANTY. CURRENTLY, THE PROBLEM RECURRED, BUT NO REPAIRS HAVE BEEN MADE.

NHTSA complaint #10145647 — an unverified report by a vehicle owner.

at 36,000 miles Ridgeway, PA

SUSPENSION:FRONT:WHEEL BEARING

DT: THE CONTACT STATED VEHICLE BEGAN TO MAKE A STRANGE NOISE. HE TOOK THE VEHICLE TO A DEALERSHIP, AND THEY DISCOVERED THERE WAS A PROBLEM WITH THE DRIVER'S SIDE HUB AND WHEEL BEARING. THEY WERE REPAIRED BY THE DEALER. AFTERWARDS, THE VEHICLE HAD THE SAME PROBLEM ON THE PASSENGER'S SIDE. THE REPAIRS WERE MADE AGAIN BY THE DEALER UNDER AN EXTENDED WARRANTY. CURRENTLY, THE PROBLEM RECURRED, BUT NO REPAIRS HAVE BEEN MADE.

NHTSA complaint #10145647 — an unverified report by a vehicle owner.

at 65,000 miles Camden, SC

SUSPENSION

KNOCKING NOISE UNDER DRIVER SIDE TIRE OF A 2002 PONITAC AZTEK. TWO DIFFERENT GMC DEALERSHIPS LOOKED AT MY CAR AND THIS PROBLEM. TWO DIFFERENT SOLUTIONS WERE ATTEMPTED BUT THE PROBLEM STILL OCCURS.

NHTSA complaint #10141916 — an unverified report by a vehicle owner.

at 20,000 miles Geneva, NY

SUSPENSION:FRONT:WHEEL BEARING

5/04 CONDENSER REPLACED UNDER WARRANTY 7/05 CONDENSER AGAIN RIPPED NOT UNDER WARRANTY 5 TIMES MY HUB WAS REPLACED THAT HOLDS THE BEARINGS IN THE WHEELS.

NHTSA complaint #10130956 — an unverified report by a vehicle owner.

Unknown, DC

SUSPENSION:FRONT

2002 AZTEK FRONT LEFT WHEEL BEARING AND CUPS NEEDED TO BE REPLACED, A COOLANT LEAK DEVELOPED, REPLACED INTAKE MANIFOLD GASKET AND THE ENGINE OIL LIGHT WOULD NOT TURN OFF DUE TO BROKE WIRE UNDER AIR CLEANER BOX .***NO ANSWER REQUIRED***. *MR THE REAR SPOILER REDUCES VISIBILITY THROUGH THE REAR WINDOW AND POWER DOOR SWITCH DOES NOT UNLOCK THE REAR DOOR LATCH, HAD TO BE UNLOCKED USING THE KEY.

NHTSA complaint #10128011 — an unverified report by a vehicle owner.

at 50,000 miles Spencerport, NY

SUSPENSION:FRONT:WHEEL BEARING

TWO WHEEL BEARINGS HAVE FAILED ON MY 2002 PONTIAC AZTEK BEFORE 50,000 MILES. FORTUNATELY I RECOGNIZED THE NOISE BEFORE ANYTHING TRAGIC HAPPENED. PONTIAC REPLACED THE FIRST ONE UNDER WARRANTY, BUT DECLINED TO OFFER ANY ASSISTANCE WITH THE BEARING NOT UNDER WARRANTY. HOW OFTEN WILL THESE GO BAD AND SHOULD I TRUST THEM?

NHTSA complaint #10116125 — an unverified report by a vehicle owner.

at 45,000 miles Harrisville, MI

SUSPENSION:FRONT:WHEEL BEARING

2002 PONTIAC AZTEK FRONT WHEEL BEARINGS BAD AT 45,000 MILES THERE WAS NO ACCIDENT, BUT WE DO FEEL THIS IS A PRODUCT DEFECT. WE DO HAVE THE OLD PART BUT COULD NOT GET THEM REPLACED

NHTSA complaint #10114462 — an unverified report by a vehicle owner.

at 20,000 miles Tecumseh, MI

SUSPENSION:FRONT:WHEEL BEARING

HAD TO REPLACE 5 WHEEL BEARINGS AC CONDENSERS REAR LATCH DOES NOT UNLATCH AT TIMES DEALER SAID THEY PUT ON A STRONGER SPRING STILL ONLY WORKS HALF THE TIME. TRANSMISSION WENT OUT AT 70,000 DRIVER DOOR GETS OUT OF LINE BECAUSE OF HINGE BENDING.

NHTSA complaint #10111867 — an unverified report by a vehicle owner.

at 30,000 miles Columbus, OH

SUSPENSION:FRONT:HUB

FRONT END MAKES A HUMMING NOISE WHILE DRIVING. THE NOISE BECOMES LOUDER WHEN TURNING. DEALERSHIP INDICATED THAT THE RIGHT HUB WAS DEFECTIVE, AND NEEDED TO BE REPLACED. THE PART WAS REPLACED, BUT THE FAILURE RECURRED. ALSO, LEFT HUB WAS SHOWING SAME SIGNS OF FAILURE.

NHTSA complaint #10080124 — an unverified report by a vehicle owner.

Dublin, OH

SUSPENSION:FRONT:WHEEL BEARING

MY CAR HAS 36,700 MILES ON IT AND I'VE NOTICED AN INCREASE IN DRIVING NOISE COMING FROM THE FRONT OF THE CAR. WHEN I TOOK IT IN FOR AN OIL CHANGE I WAS TOLD THAT THE BEARINGS REQUIRE REPLACEMENT. I WAS THEN INFORMED THAT THIS IS A COMMON PROBLEM WITH ALL AZTEKS. THE SERVICE TECHNICIAN EVEN SHOWED ME SOME SERVICE RECORDS OF OTHER WHO HAD THE SAME PROBLEM.

NHTSA complaint #10072660 — an unverified report by a vehicle owner.

at 41,500 miles Ypsilanti, MI

SUSPENSION:FRONT:WHEEL BEARING

WHEEL BEARING FAILURE ON 2002 PONTIAC AZTEK, BOTH BEARINGS FAILED, CREATING A POTENTIALLY SERIOUS HANDLING PROBLEM WITH THE VEHICLE. VEHICLE LESS THAN TWO YEARS OLD, AND HAD 41,500 MILES.

NHTSA complaint #10056605 — an unverified report by a vehicle owner.

Corunna, MI

SUSPENSION:FRONT:WHEEL BEARING

NUMEROUS PROBLEMS CONCERNING 2002 PONTIAC AZTEK. BRAKES, WHEEL BEARINGS, FLYWHEEL AND TIRES.

NHTSA complaint #10054752 — an unverified report by a vehicle owner.

Canfield, OH

SUSPENSION:FRONT:WHEEL BEARING

WHILE DRIVING, THE FRONT WHEEL BEARING FAILED.

NHTSA complaint #10022473 — an unverified report by a vehicle owner.

Portsmouth, VA

SUSPENSION:FRONT:WHEEL BEARING

TOOK AZTEK IN FOR SERVICE ONLY TO FIND OUT BEARING IN FRONT WAS BAD AND WAS ADVISED COVERED UNDER WARRANTY.

NHTSA complaint #10018301 — an unverified report by a vehicle owner.

at 8,700 miles Maryland, NY

SUSPENSION:FRONT:WHEEL BEARING

THE WHEEL BEARING, ON THE FRONT DRIVERS SIDE, WENT BAD IN MY 2002 PONTIAC AZTEC, 8700 MILES. I HAVE BEEN TOLD THERE IS A NATIONAL BACKORDER ON THIS PRODUCT BUT HAVE NOT SEEN ANY RECALLS ON IT. TS

NHTSA complaint #10000308 — an unverified report by a vehicle owner.

Other 2002 Pontiac Aztek problems

← Full 2002 Pontiac Aztek report