Owners have filed 173 complaints
about the 2002 Pontiac Aztek with NHTSA between 2002 and 2017.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 4 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 52
Against the median year of the Pontiac Aztek. 50 means typical for this
model; 100 means roughly double.
Severity — 18
3.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 39
23% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Wheel Bearing
1427.5%
AIR Conditioner
815.7%
Tank Assembly
815.7%
Cooling System
713.7%
Axle Hubs
47.8%
Lock
47.8%
Body
35.9%
Manifold/Header/Muffler/Tail Pipe
35.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
75.9%
10,000 – 24,999 miles
1411.8%
25,000 – 49,999 miles
2319.3%
50,000 – 74,999 miles
3529.4%
75,000 – 99,999 miles
2016.8%
100,000 – 149,999 miles
1411.8%
150,000+ miles
65.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2002peak 9Apr 2017
NHTSA investigations into the 2002 Pontiac Aztek
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEH...
RQ06009Opened 14 Dec 2006Closed 18 Apr 2007FUEL SYSTEM, GASOLINE
FUEL TANK LEAKAGE
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION...
Recalls on the 2002 Pontiac Aztek
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
07V349000
FUEL SYSTEM, GASOLINE:STORAGE
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Risk: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
03V250000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200619949,116 units in Canada
Suspension
On certain Aztek (AWD), Montana (AWD), Relay (AWD), RendezVous (AWD), RendezVous (FWD), Silhouette (AWD), Terraza (AWD), Terraza (FWD), Uplander (AWD) and Venture (AWD) vehicles equipped with independent rear suspension, when operated in extreme cold temperature and on rough roads, water and salt can intrude past the ball joint seal. The combination of theses conditions may then lead to premature wear of the ball joint. If the ball joint wear progresses to the point of separation from the lower control arm, a loss of vehicle control may occur. Correction: Dealers will replace both ball joints with new ball joints which have a revised boot and ball stud to improve the seal to the ball stud shaft.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 192,000 milesByron, MICrash
AIR BAGS
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING AND CRASHED INTO A TREE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 192,000. THE CURRENT MILEAGE WAS 199,129. UPDATED 10/7/14
NHTSA complaint #10592684 — an unverified report by a vehicle owner.
at 192,000 milesByron, MICrash
ENGINE
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING AND CRASHED INTO A TREE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 192,000. THE CURRENT MILEAGE WAS 199,129. UPDATED 10/7/14
NHTSA complaint #10592684 — an unverified report by a vehicle owner.
at 78,493 milesWarren, MICrash1 injured
SEATS
I WAS STOPPED AT A TRAFFIC SIGNAL BEHIND ANOTHER VEHICLE. I WAS REAR ENDED BY ANOTHER VEHICLE AT APPROXIMATELY 40 MPH. I WAS WEARING MY SEAT BELT. *NM THE BACK OF THE DRIVERS SEAT FAILED, CAUSING ME TO FALL BACKWARD AND HIT MY KNEES ON THE PLASTIC PANELS ON THE UNDERSIDE OF THE STEERING COLUMN. WHEN I HIT THE VEHICLE IN FRONT OF ME, SINCE THE SEAT BELT WAS NOW SLACK, THE INERTIA LOCKS WERE RENDERED INEFFECTIVE AND I HIT THE STEERING WHEEL, CAUSING INJURIES TO MY CHEST AND FOREARMS. I SUPPOSE I SHOULD BE HAPPY THAT I WAS NOT SERIOUSLY INJURED OR KILLED, BUT THE FAILURE OF THE SEAT BACK CAUSED UNNECESSARY INJURIES. I HAVE PICTURES IF YOU ARE INTERESTED.
NHTSA complaint #10146524 — an unverified report by a vehicle owner.
at 31,000 milesApex, NCFire
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK FILLER SPRAYED FUEL ONTO EXHAUST PIPE WHILE UNDER NORMAL INTERSTATE DRIVING CONDITIONS. MY WIFE SMELLED AN ELECTRICAL BURNING SMELL ABOUT 10 MINUTES PRIOR TO THE FIRE WHILE FUELING AT A SERVICE STATION. SHE DISMISSED IT SINCE THERE WAS A NEARBY CONSTRUCTION CREW THAT WAS BURNING TRASH IN BARRELS. SHE THOUGHT PERHAPS IT WAS SOMETHING THEY WERE BURNING. AFTER A VISUAL INSPECTION OF THE VEHICLE, WE CONTINUED ON.
NHTSA complaint #10062424 — an unverified report by a vehicle owner.
LOS Angles, CA1 injured
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING AND WHEN USING THE BRAKES, THE BRAKES WILL WORK INTERMITTENTLY AND THE BRAKE PEDAL WILL GO TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. DEALER WILL BE NOTIFIED.*AK CONSUMER STATED WHEN HE TRIED TO BRAKE, THE VEHICLE DID NOT STOP AND HE RAN INTO A RAIL. CONSUMER WAS INJURED, CONSUMER WAS INFOMRED THE BRAKES NEEDED TO BE ADJUSTED.
NHTSA complaint #8017345 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Cross, SC
ELECTRICAL SYSTEM
AS NOTED IN PREVIOUS STATEMENTS THIS VEHICLE IS DIFFICULTY AT STARTING AND CRANKING AT VARIOUS SITUATION. PLAYING THE RADIO WITH ENGINE OFF, MUST WAIT TEN MINUTES BEFORE ATTEMPTING TO START, THEN IT MAY CRANK OR YOU HAVE TO START OVER. ITS NOT THE RADIO ITS THE IGNITION LOCK CYLINDER AS DONE IN THE PAST. IT DOESN'T MATTER, STOP, OR MOVING IT HAS DONE ALL YOU MENTION, AND WITH THE LIGHTS OFF AT NIGHT YOU CAN INJURED A PEDESTRIAN OR OURSELVES. THIS CAR WAS RECALL AND IT WAS SAID TO HAVE BEEN FIX BUT HERE WE STUCK HERE FROM 04/07/17 POSSIBLY WILL GET HELP FROM THE NEAREST GMC CAR DEALER ON 04/10/17. KEEP ALL THIS INFORMATION FOR OFFICIAL USED ONLY. THANKS UPDATED 05/17/17*LJ UPDATED 07/25/2017
NHTSA complaint #10971442 — an unverified report by a vehicle owner.
Cross, SC
ENGINE
AS NOTED IN PREVIOUS STATEMENTS THIS VEHICLE IS DIFFICULTY AT STARTING AND CRANKING AT VARIOUS SITUATION. PLAYING THE RADIO WITH ENGINE OFF, MUST WAIT TEN MINUTES BEFORE ATTEMPTING TO START, THEN IT MAY CRANK OR YOU HAVE TO START OVER. ITS NOT THE RADIO ITS THE IGNITION LOCK CYLINDER AS DONE IN THE PAST. IT DOESN'T MATTER, STOP, OR MOVING IT HAS DONE ALL YOU MENTION, AND WITH THE LIGHTS OFF AT NIGHT YOU CAN INJURED A PEDESTRIAN OR OURSELVES. THIS CAR WAS RECALL AND IT WAS SAID TO HAVE BEEN FIX BUT HERE WE STUCK HERE FROM 04/07/17 POSSIBLY WILL GET HELP FROM THE NEAREST GMC CAR DEALER ON 04/10/17. KEEP ALL THIS INFORMATION FOR OFFICIAL USED ONLY. THANKS UPDATED 05/17/17*LJ UPDATED 07/25/2017
NHTSA complaint #10971442 — an unverified report by a vehicle owner.
Cross, SC
SERVICE BRAKES
AS NOTED IN PREVIOUS STATEMENTS THIS VEHICLE IS DIFFICULTY AT STARTING AND CRANKING AT VARIOUS SITUATION. PLAYING THE RADIO WITH ENGINE OFF, MUST WAIT TEN MINUTES BEFORE ATTEMPTING TO START, THEN IT MAY CRANK OR YOU HAVE TO START OVER. ITS NOT THE RADIO ITS THE IGNITION LOCK CYLINDER AS DONE IN THE PAST. IT DOESN'T MATTER, STOP, OR MOVING IT HAS DONE ALL YOU MENTION, AND WITH THE LIGHTS OFF AT NIGHT YOU CAN INJURED A PEDESTRIAN OR OURSELVES. THIS CAR WAS RECALL AND IT WAS SAID TO HAVE BEEN FIX BUT HERE WE STUCK HERE FROM 04/07/17 POSSIBLY WILL GET HELP FROM THE NEAREST GMC CAR DEALER ON 04/10/17. KEEP ALL THIS INFORMATION FOR OFFICIAL USED ONLY. THANKS UPDATED 05/17/17*LJ UPDATED 07/25/2017
NHTSA complaint #10971442 — an unverified report by a vehicle owner.
at 139,000 milesFairfield, OH
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. AFTER REFUELING THE VEHICLE, IT WAS NOTICED THAT THE VEHICLE WAS LOSING FUEL FASTER THAN USUAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK, FUEL PUMP, AND FUEL TANK LINES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
NHTSA complaint #10905053 — an unverified report by a vehicle owner.
Lake Worth, FL
FUEL SYSTEM, GASOLINE
2002 PONTIAC AZTEK. CONSUMER WRITES IN REGARDS TO FUEL ODORS AND LEAKS BY THE FUEL TANK INLET. CONSUMERS INTERNET SEARCH FOUND AN EXPIRED RECALL BULLETIN FOR THE SAME ISSUE, REQUESTS ASSISTANCE WITH REPAIRS. *SMD THE CONSUMER NOTICED THE FUEL SMELL WAS STRONGER AFTER HE FILLED UP.
NHTSA complaint #10870973 — an unverified report by a vehicle owner.
at 120,000 milesLake Worth, FL
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT SMELLED A STRONG FUEL ODOR PRESENT IN THE VEHICLE WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 05/06/16*LJ THE CONSUMER STATED THERE WAS A FUEL LEAKING FROM THE VEHICLE WHENEVER THE IT WAS FILLED. THE CONSUMER WAS NOT INCLUDED IN THE RECALL DUE TO THE AGE OF THE VEHICLE. UPDATED 11/1/2017
NHTSA complaint #10845724 — an unverified report by a vehicle owner.
at 180,000 milesGrand Blanc, MI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. WHILE DRIVING 45 MPH, THE ALARM SYSTEM SOUNDED, THE LOCKS OPERATED ON THEIR OWN, AND THE TRUNK OPENED WITHOUT BEING PROMPTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10780147 — an unverified report by a vehicle owner.
at 192,000 milesByron, MICrash
AIR BAGS
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING AND CRASHED INTO A TREE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 192,000. THE CURRENT MILEAGE WAS 199,129. UPDATED 10/7/14
NHTSA complaint #10592684 — an unverified report by a vehicle owner.
at 192,000 milesByron, MICrash
ENGINE
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING AND CRASHED INTO A TREE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 192,000. THE CURRENT MILEAGE WAS 199,129. UPDATED 10/7/14
NHTSA complaint #10592684 — an unverified report by a vehicle owner.
Phila, PA
ELECTRICAL SYSTEM:IGNITION
THE CAR KEY CAN BE REMOVED AFTER THE CAR HAS BEEN STARTED. THE VEHICLE CAN BE DRIVEN WITHOUT A KEY IN THE IGNITION.
NHTSA complaint #10579226 — an unverified report by a vehicle owner.
at 140,000 milesMiddletown, OH
FUEL/PROPULSION SYSTEM
2002 PONTIAC AZTEK WAS PARKED AND WAS IDLING. SMELLED STRONG ODOR OF FUEL. UPON EXAMINATION, FUEL WAS LEAKING PROFUSELY AROUND THE FILLER TUBE. TRIED TO HAVE IT SEALED BY A CERTIFIED MECHANIC. IT COULD NOT BE REPAIRED. TANK WILL LEAK OUT ANY FUEL QUANTITY OVER 3 US GALLON. IT DOES NOT LEAK WHEN KEPT UNDER THIS QUANTITY OF FUEL.
NHTSA complaint #10544900 — an unverified report by a vehicle owner.
at 251,612 milesWarren, MI
SERVICE BRAKES
IN A HARD STOP IN STOP-AND-GO RUSH HOUR FREEWAY TRAFFIC, A CORRODED STEEL HYDRAULIC BRAKE LINE FAILED. THIS WAS THE LINE FROM THE ABS MODULE TO THE RIGHT FRONT BRAKE. AS SUCH IT IMMEDIATELY CAUSED A SUBSTANTIAL LOSS OF BRAKING ABILITY - I WAS IN THE FAR LEFT LANE AND I WAS ABLE TO ABRUPTLY MOVE TO THE LEFT SHOULDER. HAD I BEEN IN ONE OF THE CENTER LANES THERE WOULD HAVE BEEN A CRASH, IT WOULD HAVE BEEN UNAVOIDABLE, THE REAR BRAKES WERE STILL FUNCTIONAL AND I STILL HAD LIMITED BRAKING ABILITY. AT THE POINT THAT THIS LINE ACTUALLY BROKE, IT WAS SPRAYING BRAKE FLUID DIRECTLY ON THE EXHAUST SYSTEM. I AM NOT CERTAIN WHETHER THERE WAS A FIRE, THE MECHANIC SAYS THERE MAY HAVE BEEN. THERE CERTAINLY WAS A LOT OF SMOKE. THE LINE IN QUESTION IS SECURED TO THE FIREWALL AND IS ROUTED CLOSE TO THE EXHAUST AT THAT POINT. IT APPEARS THAT OVER TIME THIS COMBINATION ALLOWS CORROSION TO WEAKEN THE LINE AT THIS PARTICULAR POINT. THE REMAINING LINES ON THIS VEHICLE ARE IN GOOD CONDITION AND I BELIEVE THEY WILL LAST THE LIFE OF THE VEHICLE.
NHTSA complaint #10538336 — an unverified report by a vehicle owner.
at 127,000 milesFennville, MI
ENGINE
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT STATED THAT THE ENGINE OVERHEATING LIGHT ILLUMINATED WHILE SHE DROVE AT 50 MPH. THE VEHICLE WAS TOWED TO THE MECHANIC WHO LOCATED THE FAILURE AT THE HEAD GASKET AND THE INTAKE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
NHTSA complaint #10509525 — an unverified report by a vehicle owner.
at 172,000 milesHowell, MI
FUEL/PROPULSION SYSTEM
TL -THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT STATED SHE RECEIVED A MANUFACTURER'S RECALL IN 2008. THE VEHICLE WAS TAKEN TO THE DEALER AFTER SMELLING THE VAPORS OF GASOLINE. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL DUE TO THE VEHICLE HAVING MORE MILEAGE THAN WHAT WAS STIPULATED IN THE LETTER. THE VEHICLE WAS DIAGNOSED THAT THE BASE OF THE FUEL TANK WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 172,000. THE VIN WAS UNAVAILABLE. RVK
NHTSA complaint #10492857 — an unverified report by a vehicle owner.
at 70,000 milesAllen Park, MI
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE NOTICED THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY DID NOT FIND ANY FAILURE ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 79,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THE FIRST FAILURE WAS JUST OVER A YEAR AGO. THE VEHICLE ACCELERATED TO 40-45, RPMS REACHED 3000-3100. WITH THE VEHICLE STOPPED THE RPMS REACHED 1500-1700. THE MANUFACTURER WAS CONTACTED AND WAS REVIEWING THE INFORMATION FROM THE VEHICLE TO SEE IF REPAIRS WERE WARRANTED AND WHETHER GM WOULD ASSIST WITH REPAIRS. UPDATED 09/17/2012 *JS
NHTSA complaint #10467524 — an unverified report by a vehicle owner.
at 70,000 milesAllen Park, MI
SUSPENSION:FRONT:MACPHERSON STRUT
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE NOTICED THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY DID NOT FIND ANY FAILURE ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 79,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THE FIRST FAILURE WAS JUST OVER A YEAR AGO. THE VEHICLE ACCELERATED TO 40-45, RPMS REACHED 3000-3100. WITH THE VEHICLE STOPPED THE RPMS REACHED 1500-1700. THE MANUFACTURER WAS CONTACTED AND WAS REVIEWING THE INFORMATION FROM THE VEHICLE TO SEE IF REPAIRS WERE WARRANTED AND WHETHER GM WOULD ASSIST WITH REPAIRS. UPDATED 09/17/2012 *JS
NHTSA complaint #10467524 — an unverified report by a vehicle owner.
at 70,000 milesAllen Park, MI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE NOTICED THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY DID NOT FIND ANY FAILURE ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 79,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THE FIRST FAILURE WAS JUST OVER A YEAR AGO. THE VEHICLE ACCELERATED TO 40-45, RPMS REACHED 3000-3100. WITH THE VEHICLE STOPPED THE RPMS REACHED 1500-1700. THE MANUFACTURER WAS CONTACTED AND WAS REVIEWING THE INFORMATION FROM THE VEHICLE TO SEE IF REPAIRS WERE WARRANTED AND WHETHER GM WOULD ASSIST WITH REPAIRS. UPDATED 09/17/2012 *JS
NHTSA complaint #10467524 — an unverified report by a vehicle owner.
at 70,000 milesAllen Park, MI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE NOTICED THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY DID NOT FIND ANY FAILURE ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 79,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THE FIRST FAILURE WAS JUST OVER A YEAR AGO. THE VEHICLE ACCELERATED TO 40-45, RPMS REACHED 3000-3100. WITH THE VEHICLE STOPPED THE RPMS REACHED 1500-1700. THE MANUFACTURER WAS CONTACTED AND WAS REVIEWING THE INFORMATION FROM THE VEHICLE TO SEE IF REPAIRS WERE WARRANTED AND WHETHER GM WOULD ASSIST WITH REPAIRS. UPDATED 09/17/2012 *JS
NHTSA complaint #10467524 — an unverified report by a vehicle owner.
at 70,000 milesAllen Park, MI
SUSPENSION:REAR:SHOCK ABSORBER
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE NOTICED THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY DID NOT FIND ANY FAILURE ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 79,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THE FIRST FAILURE WAS JUST OVER A YEAR AGO. THE VEHICLE ACCELERATED TO 40-45, RPMS REACHED 3000-3100. WITH THE VEHICLE STOPPED THE RPMS REACHED 1500-1700. THE MANUFACTURER WAS CONTACTED AND WAS REVIEWING THE INFORMATION FROM THE VEHICLE TO SEE IF REPAIRS WERE WARRANTED AND WHETHER GM WOULD ASSIST WITH REPAIRS. UPDATED 09/17/2012 *JS
NHTSA complaint #10467524 — an unverified report by a vehicle owner.
at 178,000 milesAdrian, MI
WHEELS
I AM GOING ON MY FIFTH WHEEL BEARING REPLACEMENT ON MY 2002 PONTIAC AZTEK. THERE IS A KNOWN PROBLEM WITH THESE AND GENERAL MOTORS SEEMS TO IGNORE THE ISSUE. HOW MANY TIMES DO I HAVE TO REPLACE THESE SO MY CAR IS SAFE TO DRIVE. I WOULD LIKE SOME COMPENSATION FOR ALL THE TIME AND EXPENSE I HAVE HAD WITH THIS CAR. IT HAS COST ME 300.00 A BEARING, TIMES 5 BEARINGS. WHAT IS GENERAL MOTORS SAYING ABOUT THE PROBLEM?
NHTSA complaint #10467102 — an unverified report by a vehicle owner.
at 110,000 milesDallas, TX
EXTERIOR LIGHTING
WILL BE DRIVING DOWN THE ROAD AND HORN STARTS GOING OFF, ALL THE ELECTRICALS FLASH OFF AND ON. WINDOWS, DOOR LOCKS, AND REAR HATCH BECOMES NON OPERATIONAL. ONLY WAY TO STOP IS TO PULL OVER IMMEDIATLY AND SHUT CAR DOWN BUT NOT ALWAYS EFFECTIVE. ALARM WILL GO OFF ALL ON IT'S OWN SPORADICALLY.
NHTSA complaint #10449969 — an unverified report by a vehicle owner.
at 110,000 milesDallas, TX
ELECTRICAL SYSTEM
WILL BE DRIVING DOWN THE ROAD AND HORN STARTS GOING OFF, ALL THE ELECTRICALS FLASH OFF AND ON. WINDOWS, DOOR LOCKS, AND REAR HATCH BECOMES NON OPERATIONAL. ONLY WAY TO STOP IS TO PULL OVER IMMEDIATLY AND SHUT CAR DOWN BUT NOT ALWAYS EFFECTIVE. ALARM WILL GO OFF ALL ON IT'S OWN SPORADICALLY.
NHTSA complaint #10449969 — an unverified report by a vehicle owner.
at 100,000 milesKyle, TX
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS 2002 PONTIAC AZTEK. WHILE DRIVING APPROXIMATELY 30 MPH THE ANTI LOCK BRAKE SERVICE LIGHT ILLUMINATED AS WELL AS THE TRACTION LIGHT. THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE ODOMETER ALSO MALFUNCTIONED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10372198 — an unverified report by a vehicle owner.
at 111,000 milesWindsor, NY
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE HEAD GASKET OVERHEATED ON THE VEHICLE. HE NOTICED THAT THE VEHICLE WOULD OVERHEAT BY THE TEMPERATURE GAUGE RISING ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 111,000.
NHTSA complaint #10369915 — an unverified report by a vehicle owner.
at 74,100 milesBradenton, FL
UNKNOWN OR OTHER
VEHICLE DASH GOES CRAZY SERVICE ENGINE LIGHT AND CHANGE OIL LIGHT WILL NOT GO OFF. MANY DIAGNOSTIC TESTS NO POPPED CODE NOR BAD FUSES. NOW SECURITY WARNING AND ANTI THEFT TURNS ON MY VEHICLE GOES ON LOCK DOWN NO AC, WINDOWS AND DOORS LOCK DOWN I CAN NOT GET OUT. THIS HAS HAPPENED TWO TIMES. ALSO NEWEST THING IS MY VEHICLE SHUT OF IN MID DRIVE, GOOD THING I WAS IN MY DRIVEWAY OTHERWISE IT COULD HAVE BEEN VERY BAD ACCIDENT. THIS IS A ON AND OFF THING NO WARNING. NOW THREE TIME INCIDENT, BUT 1ST FOR VEHICLE SHUT OFF ENGINE.
NHTSA complaint #10343923 — an unverified report by a vehicle owner.