FaultScore

1997 Pontiac Grand Prix steering problems

232 of the 1,064 complaints about the 1997 Pontiac Grand Prix are about the steering — 22% of everything reported for this model year. Half of the failures with a mileage on record happened before 86,000 miles.

D

232

Complaints

15

Crashes

3

Fires

9

Injuries

Exactly what failed

Rack AND Pinion 130 56.0%
Hydraulic Power Assist System 29 12.5%
Steering 24 10.3%
Steering Wheel/Handle BAR 14 6.0%
Rack 13 5.6%
Pump 10 4.3%
Hose, Piping, AND Connections 4 1.7%
Anti-Theft Device 2 0.9%
Power Steering Fluid 2 0.9%
Pinion Shaft 2 0.9%

Steering across every Pontiac Grand Prix year

1989 13 2.0%
1990 12 1.8%
1991 13 2.0%
1993 10 1.5%
1997 232 35.2%
1998 94 14.2%
1999 61 9.2%
2000 36 5.5%
2001 21 3.2%
2002 12 1.8%
2004 64 9.7%
2005 26 3.9%
2006 44 6.7%
2007 22 3.3%

What owners said

Filed with NHTSA, in their own words.

at 210,500 miles LOS Angeles, CA Fire

STEERING

NOTE: I HAVE FILED A SAFELY COMPLAINT BEFORE WITH THE NHTSA ABOUT THIS SAFETY ISSUE ON NOV 9, 2020 REFERENCE NUMBER: 11373799. AND NOW DUE TO SAFETY NEGLIGENCE FROM THE INVESTIGATION DEPARTMENT OF THE NHTSA ..EXCESSIVE HEAT COMING FROM THE EXTREMELY HOT OIL THAT'S DRIPPING OFF THE EXTREMELY HOT EXHAUST MANIFOLD THAT'S LEAKING FROM THE VALVE COVER STARTED A FIRE UNDER THE HOOD AND ALSO LEAKED INTO THE CYLINDER CAUSING THE PISTON TO SLIT INTO NUMEROUS PIECES THEN VIOLENTLY BEING SHOT BACK AND FORTH STRIKING THE CYLINDER WALLS VIOLENTLY THEN BREAKING THROUGH THE ENGINE BLOCK AND OIL PAN, THEN SPILLING HOT OIL ON THE I-105 HIGHWAY AT HIGH WAY SPEED COMING UP ON A FORK, LOST OIL COMPRESSION AND STALLING OUT WITH HEAVY THICK CAN'T SEE IN MORE THEN 5 FEET IN FRONT OF YOU GREY/BLACK SMOKE COMING FROM BOTH ENDS OF THE VEHICLE. ALMOST COSTED ME MY LIFE

NHTSA complaint #11395511 — an unverified report by a vehicle owner.

at 100,000 miles Antioch, CA

STEERING

FUEL GAGE DOESNT WORK ALWAYS READS FULL- SHOWS OVER FULL WHEN ITS HOT OUT-OIL AND RADIATOR LEAK- FOLLOWED LAST ENGINE RECALL-NEW RADIATOR HOSES ETC 1250$-AIR BAG? I GOT RECALL WORK DONE LAST YEAR

NHTSA complaint #11014669 — an unverified report by a vehicle owner.

at 130,000 miles Lenexa, KS

STEERING

TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED EXCESSIVELY ONCE THE VEHICLE WAS STARTED. IN ADDITION, COOLANT WAS LEAKING FROM THE TAIL PIPE AND THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT ENGINE OIL WAS ALSO LEAKING FROM THE VEHICLE. THE STEERING WHEEL WOULD ALSO SEIZE SPORADICALLY AND WOULD OFTEN SHAKE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING), AND NHTSA CAMPAIGN ID NUMBER: 09E005000 (STEERING). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10494483 — an unverified report by a vehicle owner.

at 180,000 miles Harrisonburg, VA

STEERING

TL - THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. WHEN THE CONTACT ATTEMPTED TO MAKE A LEFT TURN THE VEHICLE MALFUNCTIONED DUE TO THE WHEEL BEARINGS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE WHEEL BEARINGS FAILED. THE CONTACT STATED PRIOR TO THE FAILURE THE REPAIRS WERE PERFORMED IN 2003 UNDER NHTSA CAMPAIGN ID NUMBER:02V286000 (STEERING:RACK AND PINION). THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 180,000. RVK

NHTSA complaint #10427902 — an unverified report by a vehicle owner.

at 164,000 miles Dade City, FL

STEERING

THE DRIVER RECEIVED A (NHTSA) RECALL NOTICE (02-V-286-000) POWER STEERING WHEEL. THE DEALER'S MECHANIC REPLACED THE BEARING NOT THE RACK AND PINION. ONE MONTH LATER THE DRIVER COMPLAINED THAT THE STEERING WHEEL WAS HARD TO TURN AND THERE WAS A KNOCKING NOISE HEARD COMING FROM UNDERNEATH THE VEHICLE. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER FOR INSPECTION. THE DEALER'S MECHANIC WOULD NOT REPLACE THE PART.

NHTSA complaint #10416292 — an unverified report by a vehicle owner.

at 97,000 miles Palmyra, PA

STEERING

WE'VE SPENT FAR TOO MUCH MONEY TRYING TO FIX THE PROBLEM WITH OUR PONTIAC GRAND PRIX 1997 POWER STEERING FAILURE TO TURN LEFT WITHOUT EXTREME FORCE.

NHTSA complaint #10342974 — an unverified report by a vehicle owner.

at 140,000 miles East Patchogue, NY

STEERING:RACK AND PINION

THERE IS A RECALL OF 1997 PONTIAC GRAND PRIX #02V286000. RECALL DATE 11-04-2002 FOR ASSEMBLY DATES 1-1-1996 THROUGH 10-31-1997 MY CARS ASSEMBLY DATE IS 8-30-1996. MY CAR HAS THE EXACT CONSEQUENCE OF THIS RECALL. THE RECALL LISTING IS: CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE. CONSEQUENCE: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR. I TOOK THE CAR TO A REGULAR SHOP AND THE MECHANIC THERE USE TO BE A GM MACHANIC AND HE SAID I HAVE THE EXACT CAUSE OF THE RECALL PROBLEM. AND CAN'T BELIVE THAT GM WILL NOT COVER THIS CAR. ALL THE SYMPTOMS ARE THE SAME. AND THE BEARINGS ARE GONE FROM THE RACK.

NHTSA complaint #10285243 — an unverified report by a vehicle owner.

at 140,000 miles East Patchogue, NY

STEERING

THERE IS A RECALL OF 1997 PONTIAC GRAND PRIX #02V286000. RECALL DATE 11-04-2002 FOR ASSEMBLY DATES 1-1-1996 THROUGH 10-31-1997 MY CARS ASSEMBLY DATE IS 8-30-1996. MY CAR HAS THE EXACT CONSEQUENCE OF THIS RECALL. THE RECALL LISTING IS: CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE. CONSEQUENCE: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR. I TOOK THE CAR TO A REGULAR SHOP AND THE MECHANIC THERE USE TO BE A GM MACHANIC AND HE SAID I HAVE THE EXACT CAUSE OF THE RECALL PROBLEM. AND CAN'T BELIVE THAT GM WILL NOT COVER THIS CAR. ALL THE SYMPTOMS ARE THE SAME. AND THE BEARINGS ARE GONE FROM THE RACK.

NHTSA complaint #10285243 — an unverified report by a vehicle owner.

at 176,000 miles Charlotte, NC

STEERING:RACK AND PINION

TL*THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT HE WAS UNABLE TO TURN HIS STEERING WHEEL WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT HE WAS UNAWARE THAT THERE WAS A RECALL FOR THIS DEFECT, OTHERWISE HE WOULD HAVE TAKEN THE VEHICLE TO AN AUTHORIZED DEALER. THE MANUFACTURER STATED THAT HE WAS NEVER NOTIFIED DUE TO AN INTERNAL ERROR ON THEIR BEHALF. THE DEALER STATED THAT HIS VIN WAS INCLUDED IN RECALL NUMBER 02V286000 (STEERING:RACK AND PINION). BECAUSE THE VEHICLE WAS REPAIRED BY AN INDEPENDENT DEALER/MECHANIC, THE MANUFACTURER WILL NOT REPAIR OR REIMBURSE THE CONTACT, EVEN THOUGH THEY ADMIT TO THEIR INTERNAL ERROR. THE FAILURE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 235,000 AND FAILURE MILEAGE WAS 176,000.

NHTSA complaint #10198656 — an unverified report by a vehicle owner.

at 99,000 miles Waterloop, IA

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

TL* - THE CONTACT CALLED REGARDING A 1997 OLDSMOBILE CUTLASS. THE CONTACT STATED ON FEBRUARY 3, 2007 WHEN SHE ATTEMPTED TO PUT THE VEHICLE IN REVERSE SHE NOTICED THERE WAS NO POWER STEERING, THERE WERE NO WARNING INDICATORS. THE CURRENT AND FAILURE MILEAGE WERE 99,000. THE CONTACT PUT POWER STEERING FLUID IN THE VEHICLE, AND IT ALL LEAKED OUT. THE VEHICLE WAS TOWED TO A MECHANIC. THE CONTACT DID NOT UNDERSTAND WHAT THE MECHANIC SAID NEEDED TO BE REPLACED. THE BLOWER FOR THE HEATER ONLY BLEW COLD AIR. THIS HAS BEEN HAPPENING SINCE FEBRUARY2006. SHE HAD IT REPAIRED. HOWEVER, IN MAY 2006 IT FAILED AGAIN.

NHTSA complaint #10181953 — an unverified report by a vehicle owner.

at 22,786 miles York, PA

STEERING:RACK AND PINION

DT*: THE CONTACT STATED THE VEHICLE WAS SCHEDULED FOR THE RECALL REPAIR # 02V286000, FOR THE STEERING: RACK AND PINION, AT THE SERVICE DEALER. THE BEARING WAS REPLACED, BUT DUE TO AN UNAVAILABLE TOOL, THE RACK AND PINION WAS NOT REPLACED AS THE CONTACT HAD BEEN INFORMED BY THE SERVICE DEALER. THE RACK AND PINION PROBLEM HAD BECOME A PROBLEM SINCE THE BEARING WAS REPLACED. THE MANUFACTURER WAS NOTIFIED.

NHTSA complaint #10172135 — an unverified report by a vehicle owner.

Springfield, OH

STEERING:RACK AND PINION

I HAD PROBLEMS WITH MY STEERING ON MY GRAND PRIX. I DIDN'T RECEIVE ANY RECALLS. I TOOK IT TO THE SHOP IN MARCH 2006. I WAS TOLD THE RACK AND PINION WOULD NEED REPLACED. A FEW MONTHS LATER, I RECEIVED NOTIFICATION FROM MY INSURANCE COMPANY THAT THERE WERE RECALLS ON THE GRAND PRIX. I CALLED PONTIAC AND TOLD THEM I NEVER RECEIVED A RECALL BUT HAD THE SAME PROBLEM AND I HAD IT FIXED. I WAS TOLD THAT MY CAR WAS NOT AFFECTED BY THE PROBLEM AND IT WAS JUST A COINCIDENCE. MY CAR WAS MANUFACTURED DURING THE TIME FRAME THE PROBLEM OCCURRED. THERE WERE MANY TIMES WHEN I HAD TO COME TO A COMPLETE STOP BECAUSE I COULD NOT GET THE CAR TO TURN.

NHTSA complaint #10170416 — an unverified report by a vehicle owner.

at 96,000 miles Pontiac, MI

STEERING:RACK AND PINION

DT*: THE CONTACT STATED DUE TO THE LAST 8 CHARACTERS OF THE VIN, THE VEHICLE WAS NOT INCLUDED IN RECALL 02V286000 REGARDING STEERING:RACK AND PINION. THE STEERING OPERATED NORMALLY WHEN TURNED TO THE LEFT, BUT THE POWER ASSIST FAILED FOR RIGHT TURNS. THE FAILURE WAS MORE PRONOUNCED AT 3 MPH, WHEN BACKING OUT OF A DRIVEWAY OR PARKING SPACE, ALTHOUGH IT WAS A CONSTANT PROBLEM FOR ALL RIGHT TURNS. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.

NHTSA complaint #10168600 — an unverified report by a vehicle owner.

Crofton, MD

STEERING:RACK AND PINION

1997 PONTIAC GRAND PRIX EXPERIENCING SAME CONSEQUENCES AS NHTSA CAMPAIGN # 02V286000 OR GM RECALL # 02049. LOSS OF POWER STEERING WHEN STEERING LEFT THAT IS GETTING PROGRESSIVELY WORSE. TOOK CAR TO DEALER, STATES VIN# DOES NOT SHOW RECALL. CALLED PONTIAC, THEY TOO STATE NO RECALL. PAGE 3 OF RECALL PARTS BULLETIN ON THIS WEBSITE PLAINLY LISTS 1997 PONTIAC GRAND PRIX'S MANUFACTURED IN FAIRFAX BETWEEN THE FOLLOWING VIN BREAK POINTS VF200001-VF359118. THE LAST DIGITS IN OUR VIN# FALLS WITHIN THAT RANGE. VF305818 PLEASE HELP. THIS IS A MAJOR SAFETY HAZARD.

NHTSA complaint #10164724 — an unverified report by a vehicle owner.

at 206,000 miles Grove, OK

STEERING:RACK AND PINION

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH AND LOWER, THE STEERING WAS DIFFICULT. THERE WAS ALSO A POPPING NOISE IN THE STEERING COLUMN WHILE TURNING EITHER RIGHT OR LEFT. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THE RACK AND PINION NEEDED REPLACING. THERE IS A NHTSA RECALL # 02V286000. THE VEHICLE WAS NOT INCLUDED DUE TO THE VIN.

NHTSA complaint #10163598 — an unverified report by a vehicle owner.

at 94,000 miles Sandy, UT

STEERING:RACK AND PINION

DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH WHEN TURNING LEFT THE VEHICLE VEERS TO THE RIGHT DUE TO THE LOWER PINION BEARINGS. THERE IS A NHTSA RECALL #02V286000 CONCERNING THE STEERING RACK AND PINION HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALERSHIP HAS BEEN ALERTED HOWEVER NO ADDITIONAL REPAIRS HAVE BEEN MADE.

NHTSA complaint #10152237 — an unverified report by a vehicle owner.

at 94,000 miles Sandy, UT 1 injured

STEERING:RACK AND PINION

STEERING:RACK AND PINION-THIS IS AN ONGOING PROBLEM. I BOUGHT MY 97 GRAND PRIX GTP IN MARCH 2003. THE RECALL FOR THE STEERING ISSUED SUPPOSEDLY WAS DONE PRIOR TO ME DRIVING IT OFF THE LOT. IN SEPTEMBER OF 2004 I BEGAN TO HAVE PROBLEMS TURNING LEFT. I TOOK THE CAR INTO THE LOCAL GM DEALERSHIP TO FIND OUT WHAT WAS CAUSING THE PROBLEM IN MARCH 2005. THE DEALERSHIP SAID THAT THE RECALL ISSUE HAD BEEN TAKEN CARE OF AND THAT I WOULD HAVE TO PAY $1,000 TO GET IT FIXED. I ASKED THEM IF A FAILED PART COULD HAVE BEEN USED TO FULFILL THE RECALL EARLIER AND THE DEALER SAID IT DIDN'T MATTER. THE DEALER SAID THAT THEY ONLY HAD TO FIX THE RECALL ONCE AND THAT IT HAD A 12 MONTH WARRANTY. MY HUSBAND CALLED GM AND THEY ALSO TOLD US THAT WE WOULD HAVE TO PAY FOR THE RECALL TO BE FIXED FOR THE SAME REASONS AS STATED BY THE DEALER. THIS IS A RECALL THAT NEEDS TO BE REINSTATED. MANY PEOPLE ARE ENCOUNTERING FAILURES AND ARE IN NEED OF PROPER CARE. I HAVE BEEN IN MANY NEAR-MISSES DUE TO NOT BEING ABLE TO TURN LEFT. I HAVE AGGRAVATED A BACK AND NECK INJURY DUE TO THE DIFFICULTY IN TURNING LEFT. I HAVE BEEN UNABLE TO PROPERLY PARK MY CAR DUE TO NOT BEING ABLE TO TURN LEFT. I HAVE BEEN UNABLE TO GET MY CAR FIXED DUE TO THE EXTRAORDINARY COST. I AM UNABLE TO GET A NEW CAR AS IT IS NOT FINANCIAL FEASIBLE.

NHTSA complaint #10152162 — an unverified report by a vehicle owner.

Marion, NC

STEERING:RACK AND PINION

CONSUMER TOOK VEHICLE TO DEALER FOR RACK AND PINION GEAR REPAIR. STEERING WOULD NOT TURN LEFT. *TS AFTER THE VEHICLE WAS REPAIRED THE STEERING WAS WORSE AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER HAD TO ORDER A NEW RACK AND PINION.

NHTSA complaint #10148618 — an unverified report by a vehicle owner.

at 112,100 miles Benton, KY

STEERING:RACK AND PINION

RECALL 02049,02V286000-STEERING RACK-N-PINION WAS PERFORMED BY LARRY STOVESAND'S PONTIAC,GMC INC3100 IRVIN COBB DRIVE PADUCAH KY 42003,ON MY 97 PONTIAC GRAND PRIX ON 04/29/05. THE CAR HAD NONE OF THE DESCRIBE PROBLEMS AT OR BEFORE THIS TIME. ON 09/17/05 THE CAR STARTED HAVING THE PROBLEMS DESCRIBED IN THE RECALL LETTER HARD TO( IMPOSSIBLE) TO TURN LEFT AT LOW SPEED. RETURNED THE CAR TO THE BEFORE MENTIONED DEALERSHIP. AFTER INSPECTING THE CAR THEY CONTACTED GENERAL MOTORS AND TOLD ME THEY HAD DONE THE WORK REQUESTED OF THE RECALL AND THAT GM SAID IN ORDER FOR THIS TO GET FIXED WE WOULD HAVE TO PAY FOR IT. ON 09/26/05 MY HUSBAND CALLED GM AND THEY CONFIRMED WHAT THE DEALERSHIP HAD ALREADY STATED. THE DEALERSHIP REPLACED BEARING K 6.835 ON THE INVOICE LOWER PINION BEARING. THE CAR WAS PURCHASED AT COURTESY AUTOPLEX 3100 IRVIN COBB DRIVE PADUCAH KY 42003 ON OR AROUND 06/15/00.

NHTSA complaint #10137658 — an unverified report by a vehicle owner.

at 98,000 miles Shakopee, MN

STEERING:RACK AND PINION

DT: CONSUMER'S WIFE WAS MAKING A LEFT HAND TURN AND LOST ALL POWER STEERING. NO PREVIOUS PROBLEMS. THERE WAS A RECALL 02V286000 REPAIRS PERFORMED ON THE VEHICL. THE RECALL INVOLVES STEERING WITHIN RACK AND PINION. DID NOT RECEIVE RECALL LETTER BUT DUE TO ANOTHER SERVICE BEING PERFORMED ON THE VEHICLE. DEALER RAN VIN AND DETERMINED THE RECALL REPAIRS WERE PERFORMED. THE SERVICE. THIS WAS IN MARCH 2003. NO REPAIRS HAVE BEEN MADE AT THIS TIME, BUT DEALER HAD THE VEHICLE TOWED OFF A GM DEALERSHIP BECAUSE IT WAS A SAFETY ISSUE. CONTACTED GM, AND CONSUMER FILED A COMPLAINT WITH THEM.

NHTSA complaint #10131369 — an unverified report by a vehicle owner.

at 83,300 miles Forest Hillls, NY

STEERING:RACK AND PINION

012703 RECALL P02049-S INDICATING THAT THERE WAS A PROBLEM WITH THE LOWER PINION BEARING IN THE POWER STEERING WHICH MAY SEPARATE. 062703 TOOK 1997 PONTIAC TO CUNNINGHAM OF BAYSIDE HAD REPAIRS DONE INVOICE#PNCS37064. 050705 ENROUTE TO VISIT FAMILY, SLOWING DOWN AT THE INTERSECTION, I FELT THE STEERING TIGHTEN AND RELEASE. I THEN ATTEMPTED TO MAKE A LEFT AND THE STEERING TIGHTENS, THE TURNING RATIO WAS REDUCED AND I WAS HEADED TO THE ONCOMING TRAFFIC. I STOPPED IN TRAFFIC IN ORDER TO KEEP CONTROL. I WAS ABLE TO CONTINUE. I WAS MAKING ANOTHER LEFT TURN AND NOT EXPECTING THAT THE CAR WOULD REACT THE SAME. I BEGAN TO STEER LEFT ACROSS ONCOMING TRAFFIC WHEN THE STEERING FAILED AGAIN EXPOSING US TO POSSIBLE SERIOUS INJURIES. I TOOK CAR TO A MECHANIC IN THE AREA. THE MECHANICS CHECKED THE STEERING AND SAID, ITS THE RACK AND PINION BEARINGS AND THE SHAFT COVER IS MISSING. I TOLD HIM A RECALL HAD BEING ISSUED FOR THE BEARING; AND PART OF THE PROBLEM WAS UNABLE TO TURN. I TOLD THE MECHANIC, I'LL CALL GM TO SEE IF THEY WOULD COVER THE REPAIR. 050705 I CALL GM AND SPOKE TO DUANE,(D') EXPLAINED WHAT HAPPENED AND WHAT I HAD TO DO. D' STATED THAT IN ORDER TO COVER COST THE DEALER WOULD HAVE TO MAKE THE DETERMINATION THAT THE MECHANICAL FAILURE WAS RELATED TO THE RECALL. I THEN ASKED D' IF GM WOULD TOWED THE CAR FROM THE SHOP TO THE DEALER IN ORDER TO PERFORM THE INSPECTION. D' SAID NO, AND THAT I SHOULD DRIVE THE CAR TO THE DEALER. I TOLD HIM THAT IT WAS UNSAFE TO DRIVE, BECAUSE IT WOULD NOT ALLOW ME TO MAKE A SAFE LEFT TURN AND THAT I COULD CRASH. D' STATE THAT WOULD BE THE ONLY WAY THAT THEY COULD BE SURE THAT THE FAILURE WAS DUE TO THE RECALL. I TOLD D' I SEE WHAT I CAN DO, BUT THAT I WAS NOT DRIVING THE CAR. I PLAN TO HAVE THE REPAIRS DONE A THE GARAGE AS I FEEL THAT THE CAR IS UNSAFE TO DRIVE. AND GM WOULD NOT PAY FOR THE TOW TO THE DEALER. THIS IS WHY IM WRITING THIS LETTER. NEW AMERICAN OF VALLEY STREAM 227 N CENTRAL AVE VALLEYSTREAM NY11580 TEL.5168259562

NHTSA complaint #10120200 — an unverified report by a vehicle owner.

Waikoloa, HI

STEERING:RACK AND PINION:RACK

A CLANKING NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. STEERING WHEEL WOULD BE HARD TO TURN. CONSUMER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE STEERING WHEEL NEEDED TO BE REPLACED DUE TO THE RACK AND PINION SOLENOID SWITCH.

NHTSA complaint #10106698 — an unverified report by a vehicle owner.

at 83,000 miles Beachwood, OH Crash

STEERING:RACK AND PINION

MID WAY MAKING A LEFT HAND TURN, THE STEERING WHEEL TEMPORARILY LOCKED UP. THIS CAUSED THE CONSUMER'S VEHICLE TO HIT A CURB. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER BELIEVED THERE WAS A DIRECT CORRELATION BETWEEN THE RECALL THAT WAS PERFORMED ON THE VEHICLE AND THE STEERING FAILING.

NHTSA complaint #10105075 — an unverified report by a vehicle owner.

Bloomington, IN

STEERING

PROBLEMS WITH WINDSHIELD WIPERS AND STEERING.*MR (NAR) THE VEHICLE WAS TAKEN TO THE DEALER FOR STEERING NOISEL. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE BUT WAS UNABLE TO ALLEVIATE THE NOISE.

NHTSA complaint #10046660 — an unverified report by a vehicle owner.

Clarkton, NC

STEERING: STEERING WHEEL/HANDLE BAR

CONSUMER HAD PROBLEMS STARTING THE VEHICLE . THEY TOOK IT TO BE SERVICED, AND DEALER FOUND THAT THE STEERING WHEEL BROKE. THERE WAS NO REPORTED INJURIES.

NHTSA complaint #10101407 — an unverified report by a vehicle owner.

RED Wing, MN

STEERING:RACK AND PINION

THE STEERING TEMPORARILY GOES OUT, VEHICLE LOST STEERING. REPLACED POWER STEERING PUMP, PROBLEM RECURRED. *BF RECALL# 02V286000. THE RACK WAS DAMAGED.

NHTSA complaint #10099823 — an unverified report by a vehicle owner.

at 53,000 miles Holbrook, NY Crash

STEERING:RACK AND PINION

MY DAUGHTER USED AN EXCUSE THAT SHE CAME HOME LATE BECAUSE THE CAR WOULD NOT TURN LEFT AND SHE HIT A MAILBOX. I DID CHECK HER STORY AND YES. IT WOULD NOT TURN LEFT. I SEARCHED THE INTERNET AND FOUND MANY OF THESE INCIDENTS. NOT ONLY WITH THIS CAR, BUT MANY GM MODELS. THE STEERING RACK WILL NEED TO GET REPLACED AT MY EXPENSE. IF THERE WAS A POSTAL WORKED AT THE MAIL BOX, OR SOME ONE GETTING THEIR MAIL, IT COULD HAVE BEEN A LOT WORST. IS GENERAL MOTORS WAITING FOR A DEATH TO OCCUR?? MAYBE THEY SHOULD TAKE A LOOK AT THE GOODYEAR TIRE INCIDENT.

NHTSA complaint #10098849 — an unverified report by a vehicle owner.

Lewis, NY

STEERING:HYDRAULIC POWER ASSIST SYSTEM

DEALERSHIP WAS REFUSING TO PERFORM THE POWER STEERING ASSEMBLY RECALL 01V286000 REPAIRS BECAUSE THE VEHICLE HAD A REBUILT TITLE. *AK

NHTSA complaint #10099278 — an unverified report by a vehicle owner.

South Hadley, MA

STEERING:RACK AND PINION

WHILE MAKING A RIGHT TURN STEERING WHEEL FAILED. THIS CAUSED VEHICLE TO HIT THE CURB, AND THE PASSENGER SIDE TIRE BLEW. CONSUMER RECEIVED A RECALL NOTICE 02049 FOR REPLACEMENT OF STEERING LOWER PINION BEARINGS. THE PROBLEM RECURRED SINCE THE REPAIR PROBLEM WAS NOT RESOLVED.

NHTSA complaint #10095145 — an unverified report by a vehicle owner.

Portsmouth, OH Crash 1 injured

STEERING:HYDRAULIC POWER ASSIST SYSTEM

HITTING A PATCH OF WATER, LOSING CONTROL OF THE VEHICLE, IT SPUN AND HIT A TREE. RECALL 02V286000 WAS RECEIVED FOR LOWER PINION BEARING IN THE POWER STEERING THAT MAY SEPARATE.

NHTSA complaint #10090220 — an unverified report by a vehicle owner.

Other 1997 Pontiac Grand Prix problems

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