11 of the
588 complaints about the 2000 Pontiac Grand Prix are about the
equipment — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
30,000 miles.
C
11
Complaints
0
Crashes
2
Fires
0
Injuries
Exactly what failed
AIR Conditioner
545.5%
Electrical
327.3%
Radio/Tape Deck/Cd Etc.
19.1%
Owners/Service/Other Manual
19.1%
Equipment
19.1%
Equipment & Accessories across every Pontiac Grand Prix year
I WAS DRIVING MY DAUGHTER AND SON TO THE STORE AFTER SCHOOL. I SMELLED SOMETHING BURNING BUT DIDN'T THINK ANYTHING OFF IT. I DIDN'T SEE THE SMOKE BUT HAD SMELLED THE BURNING SMELL BEFORE. ANYWAY NOT FIVE MINUTES OF BEING IN THE STORE ,I WAS AT THE CHECK OUT LANE WONDERING WHAT WAS ON FIRE. TO MY SURPRISE IT WAS MY CAR. CAR HOOD COMPLETELY ENGULFED IN FLAMES. A GUY OUTSIDE IT STARTED SMOKING AND FLAMED UP NOT A MINUTE AFTER WE GOT OUT. WELL A MONTH AFTER MY CAR WAS DESTROYED I STARTED GETTING RECALL NOTIFICATIONS. THE LETTER I RECEIVED TODAY WAS DATED ON THE 20TH OF APRIL AND IT'S THE 10TH OF JUNE.
NHTSA complaint #10405864 — an unverified report by a vehicle owner.
at 30,000 milesJackson, AL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NUMEROUS ISSUES 1. HEATER CORE WENT OUT AROUND 60,000 MILES. 2. DEXCOOL "GELLED" AND CAUSED THE ABOVE. 3. STEREO HAS MALFUNCTIONED SINCE 36,000 MILES. 4. TIE ROD END WORE OUT AROUND 30,000 MILES-TOOK TO DEALERSHIP A COUPLE OF TIMES AND "THEY COULDN'T DETERMINE CAUSE" OF "NOISE AND RATTLING". I TOOK IT TO A TIRE COMPANY/SERVICE CENTER AND THEY FIXED THE PROBLEM. 5. NUMEROUS INTERIOR FLOODINGS-WATER COMES IN AT THE FIREWALL AND FLOODS THE INTERIOR CARPET-HAS MOLD, AND DETERIORATION FROM IT. 6. HEADLAMPS ARE YELLOW AND NONTRANSPARENT-THE LIGHTS ARE NOT WORKING PROPERLY BECAUSE IT CAN'T SHINE THROUGH. 7. HEADLAMP ASSEMBLIES ARE HOLDING WATER. 8. FOG LAMPS WENT OUT RIGHT AFTER PURCHASING THE CAR AND ONE OF THEM BURNED THE PLASTIC ASSEMBLY THAT HOLDS IT CAUSING IT TO NOT WORK AT ALL, DISFIGURED NOW. 9. REAR SPOILER IS NOT ATTACHED CORRECTLY AND SEEMS TO BE THE CAUSE OF WATER ENTERING THE TRUNK LID.
NHTSA complaint #10120170 — an unverified report by a vehicle owner.
Covington, GAFire
EQUIPMENT:ELECTRICAL
MY CAR CAUGHT FIRE 6-5-03. GENERAL MOTORS SENT AN INVESTIGATOR OUT. ON 7-2-03 I RECEIVED A CALL FROM GM. THEY TOLD ME THE REPORT WAS MY PROBLEM THEY WOULD NOT TAKE ANY RESPONSIBILTY FOR THE FIRE. I DROVE MY CAR APROX. 15 MILES THAT MORNING TO MY KIDS DAYCARE. I PULLED UP TO THE FRONT OF THE DAYCARE AND CUT THE CAR OFF AND IT STARTED SMOKING AND FLAMES CAME FROM UNDER THE HOOD. EVERYTHING UNDER THE HOOD IS MELTED NO BRAKE LINES, FUEL LINE OR WIRES. I HAVE NOT DONE ANYTHING TO THE CAR BUT CHANGE THE OIL. THE OIL WAS LAST CHANGED APROX. TWO MONTHS BEFORE THAT. CARS ARE NOT DESIGNED TO JUST CATCH FIRE. I PUT MY KIDS AND A DAYCARE FULL OF KIDS IN JEOPARDY THAT DAY. JUST TO ADD A LITTLE TO MY COMPLAINT. I HAVE LEFT ABOUT 6 MESSAGES SINCE JULY 3 FOR THE GM REP, KEVIN DREW, TO CALL ME WITHOUT SUCCESS. WHEN I PURCHASED MY CAR IT ONLY HAD 51,000 MILES. I HAD TROUBLE WITH BILL HEARD DEALERSHIP FROM DAY I DROVE THE CAR OFF THE LOT IT HAD PROBLEMS. IT TOOK 4 MONTHS (1) THE PISTONS WAS MAKING AWFUL NOISE. (2) THE SECURITY LIGHT WAS FLASHING (3) THE CIG. LIGHTER HAD A BURNING SMELL WHEN PUSHED IN. I HAVE A COPY OF THE COMPLAINTS , FINDINGS AND ACTION TAKEN ON A SERVICE REPORT PROVIDED BY BILL HEARD. IN THAT REPORT IT STATES THAT THEY FOUND BURNT AND MELTED WIRE THEY REMOVED THE WIRING HARNESS AND REPLACED WIRES. I LEFT A MESSAGE FOR KEVIN DREW ASKING HIM TO CALL ME BECAUSE I KNOW FOR A FACT THAT THE WIRE GOING TO THE FUSE BOX WAS MELTED. EVERYTHING UNDER THE HOOD IS MELTED NO WIRES, BRAKE LINE OR FUEL LINE EXIST ANYMORE. THE REGION OF THE FIRE IS THE AREA OF ALL THE WIRES, COMPUTER BOX ETC. IN THE MIDDLE OF THE HOOD AT THE CENTER UP TOWARD THE TOP CLOSE TO THE WINDSHIELD.. THIS HAPPENED AT A DAYCARE. I WAS PARKED NO MORE THAN 3 FEET FROM THE BUILDING.
NHTSA complaint #10069622 — an unverified report by a vehicle owner.
at 55,000 milesRockford, IL
EQUIPMENT:ELECTRICAL
THE STEREO/CLOCK DISPLAY FADES TO BE EXTREMELY DIM AND UNREADABLE. THIS OCCURRED AT 28000 MI, WHICH RESULTED IN MY DEALER REPLACING THE STEREO. IT HAS AGAIN OCCURRED AT 54000 MI.
NHTSA complaint #10052658 — an unverified report by a vehicle owner.
at 55,800 milesGreat Falls, MT
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE MOTOR FOR THE DRIVERS SIDE PASSENGER WINDOW WENT OUT. IT'S BEEN GOING BAD FOR A WHILE AND NOW IT FINALLY QUIT FOR GOOD. AT 3 YEARS OLD I DON'T THINK I SHOULD HAVE TO REPLACE THIS SO SOON. AND THE FAN FOR THE AIR CONDITIONER (A/C) WILL RUN ON ITS OWN WITHOUT THE CAR EVEN RUNNING, CAN'T GET IT TO STOP UNLESS YOU TAKE THE FUSE OUT.
NHTSA complaint #10047672 — an unverified report by a vehicle owner.
at 25,300 milesGaithersburg, MD
EQUIPMENT:APPLIANCE:AIR CONDITIONER
PROBLEM WITH BOUNCING FRONT END ORIGINALLY. HAD WHEELS BALANCED, DIDN'T FIX PROBLEM. THEN HARD TO TURN AS IF POWER STEERING WASN'T WORKING AND ALSO A CLUNKING NOISE WHEN TURNING THE STEERING WHEEL. FIRST THEY REPLACED A TIE ROD ASSEMBLY, BUT THIS DID NOT CORRECT THE HARD STEERING PROBLEM. HAD TO LEAVE THE VEHICLE AT THE DEALER FOR MORE THAN A WEEK FOR THEM TO GET PARTS TO FIX THE RACK AND PINION STEERING. ALSO HAD A PROBLEM WITH WATER INSIDE MY HEATER/AC CAUSING AN ACCUMULATION OF WATER AND MALFUNCTIONING OF THE FAN AND CAUSING WATER ON THE PASSENGER SIDE FLOOR. HAVE ALSO HAD TO HAVE A SIDE MIRROR MOTOR REPLACED. I FORTUNATELY HAVE AN EXTENDED WARRANTY. I PURCHASED MY VEHICLE NEW IN FEB 2000. I ONLY HAS 25,000 MILES ON IT AND THERE SURE HAS BEEN A LOT OF THINGS HAPPENING TO IT. I HAVE ALSO HAD WATER LEAKING INTO THE TRUNK WHICH WAS A BAD SEAL AROUND THE RIM OF THE TRUNK AND SPOILER AND A LEAK NEAR MY SUNROOF WHICH WAS UNABLE TO BE DIAGNOSED.
NHTSA complaint #10047392 — an unverified report by a vehicle owner.
at 19,513 milesSanta ANA, CA
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE PROBLEM(S) ARE WITH BOTH A 1998 AND 2000 PONTIAC GRAND PRIX. THE PROBLEMS WERE AS FOLLOWED: ENGINE COMPONENTS, STEERING, SUSPENSION, BRAKING SYSTEM, BATTERY, FUEL SYSTEM, TRANSMISSION, STRUCTURAL, THE WHEELS WERE NOISY, THERE WERE VISUAL COMPONENT DEFECTS, THE RADIO WAS DEFECTIVE, AND THE INTERIOR LIGHT ON THE DOOR WAS INOPERATIVE. JG SCC
NHTSA complaint #568045 — an unverified report by a vehicle owner.
Shreveport, LA
EQUIPMENT:ELECTRICAL
VEHICLE SHUTDOWN WITHOUT PRIOR WARNING. ALSO, CIGARETTE LIGHTER WAS REPLACED. DEALERSHIP WAS AWARE OF PROBLEM.
NHTSA complaint #897245 — an unverified report by a vehicle owner.
Milan, TN
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING SYSTEM IS EMITTING UNKNOWN FUMES INTO PASSENGER COMPARTMENT. DEALERSHIP HAS SPRAYED THE AIR CONDITIONER TO KILL MILDEW. HOWEVER, THE FUMES ARE STILL COMING FROM VEHICLE ,AND ARE CAUSING HIS WIFE TO SUFFER HEADACHES. *AK *SLC
NHTSA complaint #895292 — an unverified report by a vehicle owner.
Germantown, MD
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
IN THE OWNERS MANUAL ON PAGE 2-93, UNDER THE "RANGE" SECTION, IT STATES: RANGE:SHOWS HOW MUCH FARTHER YOU CAN TRAVEL WITH THE FUEL YOU HAVE BEFORE REFUELING. WHEN THE RANGE DISPLAYS "L" FOR 40 TO 50 MILES (64.36 TO 80.45KM), THE DISPLAY WILL FLASH THE WORD LOW CONTINUOUSLY AND THE VEHICLE WILL CHIME THREE TIMES. THE RANGE IS CALCULATED FROM THE AVERAGE ECON VALUE TIMES THE FUEL REMAINING IN THE TANK.".....THE PROBLEM IS, THE CAR WILL CHIME ONCE SOMETIMES WHEN IT GETS TO "LOW" AND MOST OF THE TIME IT WILL NOT CHIME AT ALL. THE SAME HAPPENS WITH THE DOORS. IF THE CAR'S ENGINE IS RUNNING, AND A DOOR IS OPENED, IT SHOULD CHIME. MOST OF THE TIME IT WILL NOT CHIME AT ALL. OTHER TIMES IT MIGHT CHIME ONCE. I HAVE HAD THE CAR TO THE DEALERSHIP 4 TIMES AND EVEN WROTE A LETTER TO GM. ON THE THIRD ATTEMPT TO RESOLVE THE PROBLEM THEY REPLACED THE BODY CONTROL MODULE BUT THE PROBLEM PERSISTS. NOW THEY ARE STATING THAT THERE IS NO PROBLEM, AND THAT I DO NOT NEED TO HAVE ANYONE LOOK AT IT. THEY ARE REFUSING TO EVEN LOOK AT MY CAR TO FIX IT. IN MY OPINION, THE FACT THAT IT CHIMES SOMETIMES AND NOT OTHERS UNDER THE SAME CONDITIONS INDICATES THAT THE PRODUCT/SYSTEM IS FAULTY.
NHTSA complaint #737150 — an unverified report by a vehicle owner.
Falkville, AL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I FEEL THIS VEHICLE HAS NUMEROUS SAFETY DEFECTS. THIS CAR IS TO NEW TO HAVE HAD THE ITEMS LISTED REPLACED. UNFORTUNEATELY THE DEALER CANNOT DUPLICATE THE PROBLEM WITH THE ACCELERATION. MY CHILDREN ARE VERY IMPORTANT TO ME AND I WILL BE TRADING THIS VEHICLE OFF VERY SOON. I HAVE ASKED 3 TIMES FOR A COMPONENT BOX AND KNOWONE CAN SEEM TO LOCATE ONE. I FEEL THE DEALERSHIP IS FALLING SHORT ON THEIR PART OF "OBLIGATED 36 MONTHS OR 36,000 MILES". THIS IS THE RESPONSE I AM GETTING FROM PONTIAC. UNFORTUNEATELY "ALABAMA" IS THE ONLY STATE THAT I KNOW OF THAT DOES NOT HAVE A LEMON LAW. IS THERE ANY OTHER OPTIONS THAT A CONSUMER HAS AND IF THERE IS WHAT ARE THEY?
NHTSA complaint #734770 — an unverified report by a vehicle owner.