2007 Pontiac Solstice airbag problems

AIR BAGS

The contact owns a 2007 Pontiac Solstice. The contact received notifications of NHTSA Campaign Numbers: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM) and 17V061000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The contact verified that the key could be removed while the ignition was not in the "OFF" position. The vehicle was taken to the dealer several times over the years, but the contact was informed that the parts were not available for the recall repairs. Recently, the dealer informed the contact that the parts would not be available, and the recall repairs would never be performed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.

NHTSA complaint #11744680 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2007 Pontiac Solstice. The contact stated the vehicle was included in NHTSA Campaign Number: 17V061000 (Air Bags). The vehicle was repaired under the recall; however, DTC: B008171 (Passenger air bag Suppression System) warning light remained illuminated. The contact stated that the warning light was illuminated prior to the recall repair being performed. The vehicle remained at the dealer; however, no further repairs were made. The dealer suggested that additional diagnostic tests were needed to determine the cause of the warning light being illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.

NHTSA complaint #11703625 — an unverified report by a vehicle owner.

AIR BAGS

This is a known failure and a previous recall. The PPS system is a failed design and breaks continuously. Look at all the complaints you have received. This is extremely dangerous and GM should not be allowed to dismiss. Will it take deaths or lawsuits for GM to respond? This is the reason the NHTSA exists. GM needs to be directed to fix with a permanent solution when it involves the failure of airbags to deploy.

NHTSA complaint #11631754 — an unverified report by a vehicle owner.

AIR BAGS

I bought a 2007 Pontiac Solstice recently from an individual. I saw online that there was an airbag recall. I called my local Chevy dealer and they ordered the recall kit. I brought the car in and they did the fix. However, the airbag, on the passenger side, problem still existed. Sometimes, when my 110 lb. wife got in the passenger side, the airbag would read "ON", and sometimes it would not. So I took my car back to the dealer today. The service manager showed me a bulletin from General Motors, that said the passenger, had to weigh at least 150 lbs. for the airbag to work. I feel this is a real safety concern and need to know how to get this safety issue resolved.

NHTSA complaint #11608200 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2007 Pontiac Solstice. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was taken to a local dealer where the failure was linked with NHTSA Campaign Number: 17V061000 (Air Bags); however, the vehicle was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

NHTSA complaint #11595777 — an unverified report by a vehicle owner.

AIR BAGS

New in 2007 Pontiac Solstice. In May of 2018 the recall 17036 was completed at 28,000 after waiting several months for the solution and then several months for the part to arrive. PPS passenger seat weighted sensor module failed again August 2023 at 36,000 miles. Repair only lasted 8,000 miles. I was told this module controls the passenger seat air bag. I was also told that if module fails the passenger seat air bag will not deploy putting the passenger in an unsafe position. The passenger present light will be off when seat is occupied. The DIC (information display) will only read service air bag until the fault code is corrected. I use this to mainly to monitor coolant temperature of the engine although it has other functions. There will also be a red warning light on in the middle of the dash cluster. Visiting the forums there are many on their third and fourth repair. The recall should be reopened. One quote I received was for over $ 1,200. I do not feel I should have to pay out of pocket for a safety issue. In order to protect my passenger that is why I paid to have the recalled part replaced again. Your passenger is also your lifeline. Yes, I know it is out of warranty on this Safety incident. Many say the manufacturer should cover the safety issues. I feel dealership should cover this expensive safety issue at the directive of manufacturer.

NHTSA complaint #11542501 — an unverified report by a vehicle owner.

AIR BAGS

Service Air Bag warning light is on for passenger seat. Had the PPM replaced and still does not work. Dealer said I need to replace the Front Impact Sensor. Is this covered on a recall? The cost is almost $500.

NHTSA complaint #11512134 — an unverified report by a vehicle owner.

AIR BAGS

This is the second time the passenger airbag has stopped working. The first incident the airbag was recalled and GM installed a new one. The new airbag worked for a few years, until approximately four months ago (approx November 2022) when the airbag sensor light began staying on.

NHTSA complaint #11511051 — an unverified report by a vehicle owner.

AIR BAGS

Had a recall for the airbags a few years ago. I got it "fixed" at that time but soon after getting it done, the "check airbags" light came back on. I've been chancing it each time I get behind the wheel because of the hassle I went through with dealing with the recall. The first GM location I went to wanted to charge me. The second GM location that "fixed" the airbag was over an hour away so I had to inconvenience someone to go back and forth with me to drop off and pick up the car days later. Then as mentioned, soon after the "repair", the light was back on so I believe they just put a band-aid on the problem but didnt really fix it. Now after coming very close to a collision, I want to get this repaired but do not feel I should pay for it. This is a safety concern and reading through the complaints, it appears many are having the same reoccurring issue. Car only has 55,000 miles.

NHTSA complaint #11498853 — an unverified report by a vehicle owner.

AIR BAGS

The airbag sensor in the passenger seat has been recalled before, their only fix was to wrap it in tape, which does not solve the issue, this is a continuing problem for owners of kappa platform cars (Pontiac Solstice, Saturn Sky, etc.) for years and gm continues to ignore it, it is absolutely a safety issue due to the exorbitant price of the fix many people will just continue to drive the vehicle with no functioning passenger airbag.

NHTSA complaint #11480679 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2007 Pontiac Solstice. The contact stated that the air bag warning light was illuminated while driving. The contact stated that the passenger’s side air bag warning light was illuminated while a passenger was seated in the seat. The contact stated that the vehicle was taken to the dealer who stated they needed to order parts for a switch for the passenger’s side air bag failure. The contact stated that the dealer informed him that they would order the parts and contact him when the parts arrived. The contact stated that he had been waiting for several months. The contact stated that he notified the manufacturer of the failure and they called the dealer who stated that they were still waiting for the parts. The contact stated that this was over 6-months ago. The contact stated that the failure was related to NHTSA Campaign Number: 17V061000 (Air Bags) however, the parts were not available for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 25,000.

NHTSA complaint #11473910 — an unverified report by a vehicle owner.

AIR BAGS

gm recall March 2017 #17036 changed out a defective passenger presence module and now 5 years later the same switch went out again but repair shop said its not covered by any recalls. The vehicle has 60538 miles and is not a daily driver as I have 4 vehicles and very rarely carry any passengers. I feel like the switch replaced was still defective and should be covered by gm. it cost me $980.95 to replace it.

NHTSA complaint #11453618 — an unverified report by a vehicle owner.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

The airbag safety indicator shows a fault, indicating the passenger airbag is not operational. I researched the cause since we have no local GM dealers and the forums show this issue was addressed by a recall notice. However, this care was not part of that recall. I will be happy to have it inspected but don't want to pay the outrageous prices for a dealer inspection, especially since the closest shop is 25 miles away and I don't want it left outside (never been in rain).

NHTSA complaint #11448822 — an unverified report by a vehicle owner.

AIR BAGS

Passenger Presence System Issue Started Solstice in garage and backed out on to driveway (PPS indicates passenger air bag off. This is Correct) Stop car on driveway and put transmission in park. Passenger enters vehicle sits down and buckles belt. (PPS indicates passenger air bag off This is incorrect) Back out of driveway and put in Drive. PPS still indicates no passenger This is incorrect. Stop car put in park. PPS still indicates no passenger. Turn off ignition and restart car. PPS reads passenger in car and AirBag armed This is correct. Originally noticed on July 2, 2021, Repeated on July 9th. If both passengers start out in car system works correctly. If passenger enters after car is started and moved it doesn't recognize passenger presence unless ignition is recycled. Recall repair was performed 11 May 2018 at 13635 miles.

NHTSA complaint #11424181 — an unverified report by a vehicle owner.

AIR BAGS

PASSENGER AIR BAG SERVICE IS ON THEIR IS A RECALL ON THIS JUNK BUT GENERAL MOTORS WONT FIX IT ! THIS IS VERY DANGEROUS AND NEEDS FIXED BAD CAN YOU PLEASE HELP GET THEM TO FIX THEIR NIGHT MARE OF DEATH MOBILE ! THE CAR ONLY HAS 35000 MILES ITS BEEN SCREWED UP TO LONG SCARED TO HAVE PASSENGER IN IT NO AIR BAG AND ARENT THEY LIBEL IF KNOWING ITS DEFECTIVE AND WONT FIX IT ! THANKS PLEASE HELP

NHTSA complaint #11404106 — an unverified report by a vehicle owner.

AIR BAGS

THE PPS IS THROWING SERVICE AIR BAG SYSTEM ON DASH AND ITS NOT ARMING ITS SELF > THE CAR DONT EVEN HAVE 40 THOUSAND MILES , MY UNDERSTANDING THEIR IS A RECALL ON THIS JUNK BUT GENERAL MOTORS SAID THE WHEN I CALLED THEY SAY NO OPEN RECALLS ! WHAT HE HECK ? THIS IS VERY DANGEROUS FOR THE PASSENGER AND LILABLE FOR ME< INS CO< AND GENERAL MOTORS

NHTSA complaint #11384260 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED. THE CONTACT WAS CONCERNED FOR HIS SAFETY THAT THE AIR BAGS MAY DEPLOY INDEPENDENT OF A CRASH. NEITHER THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

NHTSA complaint #11351821 — an unverified report by a vehicle owner.

AIR BAGS

MY CAR DOES NOT RECOGNIZE THAT THERE IS A PERSON SITTING IN THE PASSENGER SEAT SO IT SHOWS THE AIRBAG AS BEING "OFF" BECAUSE THE PRESSURE SENSOR IN THE SEAT IS BAD

NHTSA complaint #11341866 — an unverified report by a vehicle owner.

AIR BAGS

TOOK THE CAR IN FOR RECALL. NO LIGHT ON. PARKED ALL WINTER TOOK FOR A DRIVE LIGHT CAME ON. CALL DEALER WANT 120$ TO CHECK IT OUT.

NHTSA complaint #11330760 — an unverified report by a vehicle owner.

AIR BAGS

PASSENGER PRESENCE SENSOR HAS BEEN REPAIRED (NOT REPLACED) UNDER PREVIOUS NHTSA RECALL. HOWEVER THE SENSOR STILL DOES NOT ALWAYS FUNCTION PROPERLY AND THE PASSENGER AIRBAG LIGHT INDICATES "OFF" WHEN A PASSENGER IS IN THE SEAT. THERE ARE NO FURTHER AIRBAG WARNING LIGHTS. THIS CAN OCCUR AT ANY TIME THE VEHICLE IS IN USE.

NHTSA complaint #11270169 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG LIGHT ON FOLLOWING RECALL 17036 OF INSTALLMENT PASSENGER PRESENCE SENSOR REINFORCEMENT.

NHTSA complaint #11258416 — an unverified report by a vehicle owner.

AIR BAGS

THE VEHICLE HAS AN OPEN RECALL 17V061 FOR THE PPS. THE DEALER- PATRICK LOCATED AT 4700 W. HENRIETTA RD, NY 14467 REPLACED THE REINFORCEMENT STRIP AND MAT FOR PASSENGER SIDE SEAT PER THE RECALL. AFTER COMPLETING THESE STEPS, THE PASSENGER AIR BAG OFF LIGHT IS STILL ILLUMINATED AND THE SERVICE AIR BAG MESSAGE APPEARS ON THE CONSOLE. BOTH GM AND PATRICK REFUSE TO COVER ANY FURTHER DIAGNOSTICS UNDER THE RECALL ALTHOUGH THE SERVICES THEY PERFORMED DID NOT RESOLVE THE ERROR MESSAGES. THE DEALER HAS CLOSED OUT THE RECALL AND GM'S CUSTOMER SUPPORT GROUP WILL NOT COVER ANY FURTHER DIAGNOSTICS OR REPAIRS.

NHTSA complaint #11233224 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE AN AIRBAG LIGHT THAT CAME ON AND THE PASSENGER AIR BAG IS ALWAYS OFF. TOOK IT TO DEALERSHIP. COST FOR FIX IS OVER $1000. THERE IS A RECALL FOR THIS PASSENGER AIR BAG SYSTEM, HOWEVER, CONTACTING PONTIAC CUSTOMER SERVICE, THEY SAY THAT MY PARTICULAR CAR IS NOT UNDER THE RECALL. THEY SENT ME A COUPON FOR $100.

NHTSA complaint #11228888 — an unverified report by a vehicle owner.

AIR BAGS

2007 PONTIAC SOLSTICE. CONSUMER WRITES IN REGARD TO AIRBAG SAFETY RECALL NOTICE #17V061. *AS

NHTSA complaint #11179714 — an unverified report by a vehicle owner.

AIR BAGS

NHTSA #17V061 IN AUGUST 2018 THE PART FAILED. I TOOK THE CAR TO GM FOR REPAIR IN EARLY AUGUST 2018. NO PARTS ARE AVAILABLE AND CONTACTED GM DIRECTLY WITH SAME RESULTS. WAITING WITH NO RESPONSE REGARDING WHEN PART WILL BE AVAILABLE. SO WE HAVE NO AIRBAG FOR AN ADULT PASSENGER WITH NO PROJECTED RESOLUTION.

NHTSA complaint #11144241 — an unverified report by a vehicle owner.

AIR BAGS

I HAD MY SOLSTICE AIR BAG INDICATOR REPAIRED AT NEW SMYRNA BEACH CHEVROLET DEALER BACK ON 9/27/2016 (SEE ATTACHED DOCUMENT, PAGE 1). I THEN RECEIVED A RECALL NOTICE IN MARCH OF 2018 FOR THE SAME PART. I SUBMITTED A REIMBURSEMENT REQUEST AND WAS TOLD TO TAKE MY SOLSTICE BACK TO THE DEALER TO VERIFY THEY REPLACED THE PART IN QUESTION FROM THE RECALL. I DID THAT ON 5/9/2018 (SEE PAGE 2 OF ATTACHED DOCUMENT). I WAS TOLD THAT ALL WAS IN ORDER AND I WOULD RECEIVE A REIMBURSEMENT FOR THE $832.00 THAT I SPENT ON THE ORIGINAL REPAIR. I HAVE YET TO RECEIVE ANY MONEY. CAN YOU TELL ME WHAT IS THE HOLD UP ON GETTING THE REIMBURSEMENT? NEW SMYRNA BEACH CHEVROLET CAN VERIFY ALL THIS. THE ADVISOR THERE WAS CHRISTINA BARRY (386-427-1313).

NHTSA complaint #11132972 — an unverified report by a vehicle owner.

AIR BAGS

MY VEHICLE HAS AN ACTIVE RECALL FOR THE PPS SYSTEM WHICH IF IT DOES NOT OPERATE CORRECTLY COULD CAUSE THE AIR BAG TO NOT ACTIVATE LEADING TO SERIOUS INJURY OR DEATH. I HAVE CONTACTED THE DEALER AND GM DIRECTLY ON THIS SINCE APRIL 2018. THE DEALER TELLS ME GM KEEPS CANCELING THE PARTS ON ORDER FOR THE REPAIR AND GM TELLS ME THE DEALER IS ALL SET TO MAKE THE REPAIRS BUT THE TWO CAN NEVER AGREE. THIS WEEK I CONTACTED GM AGAIN AND WAS TOLD THE CASE WAS CLOSED BECAUSE THEY COULD NOT CONTACT ME WHICH IS INCORRECT AS THEY HAVE MY PHONE AND EMAIL. THEY KEEP TELLING ME THEY ARE ELEVATING THE CASE TO A SENIOR MANAGER BUT NOONE CALLS ME. THE DEALER DOES NOT RETURN MY CALLS. THE CASE NUMBER IS [XXX]. I HAVE CONTINUED TO CALL BOTH GM AND THE DEALER EVERY FEW WEEKS SINCE APRIL BUT I AM UNABLE TO HAVE THE VEHICLE SCHEDULED FOR THE REPAIR. THE RECALL IS 17036. PASSENGER PRESENCE SYSTEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11123177 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SUTTLE MOTORS (12525 JEFFERSON AVENUE, NEWPORT NEWS, VA 23602, 757-886-1700) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-4504892437. THE FAILURE MILEAGE WAS 81,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11121752 — an unverified report by a vehicle owner.