On XXX, less than 24 hours after an authorized Porsche dealer released this 2024 911 as a successfully completed repair with the diagnostic codes cleared and no root cause documented, the vehicle suddenly lost motive power while traveling at highway speed. It entered limp mode with severe deceleration and displayed a red engine control error, forcing an emergency lane change across traffic to reach a parking lot. After stopping, an active and significant fluid leak was observed trailing from the engine compartment, creating a fire risk. The 12-volt electrical system then died and the vehicle required a jump-start. After power was restored, the transmission would not engage Park and displayed "P not available. Park on level ground only," creating a rollaway risk. The vehicle was occupied by the driver, a passenger who was approximately [XXX] pregnant, and two small children. The three distinct safety failures were the sudden loss of motive power at highway speed, the active fluid leak with fire risk, and the loss of Park capability after the electrical failure. Warning messages appeared during the event as described. The vehicle remains at the authorized dealer and is undiagnosed as of this submission, and is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749681 — an unverified report by a vehicle owner.
While driving 40 miles per hour a sudden explosion happened with no warning. Thought it was the engine due to the smoke coming out of rear of the vehicle but realized that engine was still on and steam was coming out. All coolant drained out of vehicle and on road. Vehicle was towed to a Porsche dealership in Duluth Ga. The coolant tank exploded causing minor body damage and sudden loss of all coolant. The dealer replaced the shattered coolant tank but found no cause as to why the pressure got so high to cause the tank to explode. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11689476 — an unverified report by a vehicle owner.
THE PCM UNIT WHICH CONTROLS THE CARS COMPUTERS KEEPS SHUTTING ON AND OFF SAYING DO NOT DRIVE. GET SERVICE ….. THIS HAS HAPPENED ON MANY CARS AND THERE WAS A CLASS ACTION SUIT REGARDING A RECALL. IT IS NOW CLOSED AND I WAS NEVER NOTIFIED.
NHTSA complaint #11622211 — an unverified report by a vehicle owner.
Heard a ticking noise while driving. Pulled over, on freeway. It was not a safe situation parked on side of a major freeway. Turned off car to look around the engine and found nothing. Started the car again and it died within 5 seconds. The electric system completely died after and would not crank. Got it towed to dealer after waiting for tow truck 3 hours. I was really scared sitting in my that someone would crash into me. Dealer has now the engine apart diagnosing it. It is a failed engine and will need a brand new motor.
NHTSA complaint #11577795 — an unverified report by a vehicle owner.
I have a nearly brand new 2022 Porsche 911 GTS with around 3000 miles on it. Around 3am on 4/16/23, I was driving on highway and experienced serious engine failure. Put me and other drivers driving on the highway in a life threatening situation. I or anyone who is driving could be killed while my car stopped on highway and later on a local road. It gave me insomia, paranoidism, trauma etc. In details, when the engine first failed, the speed was decreasing, I stepped on gas but there is no response from the car, the speed still decelerated until I made my way to the shoulder of highway. It finally completely stopped, I failed to start engine for few time and in the mean time the car had burning smell. I waited for 5-10 mins, then tried to restart the engine, car was started but it felt very weak and was really hard to control and steer. I stepped on gas but it's not accelerating. The engine kept failing and lights went out, I can’s see the road clearly and can't really steer the car. For my own and other people's safety I had to drive the car to the exsit! The car bumped into sidewalk curb, after multiple times of restarting the car until I made to the nearest highway exist. Whenever I stopped the car, the engine would turn off, then at last, I reached to a signal light and that's when the car had completely stopped and I can’t start the engine after trying for many times. Around 3:30am I called Porsche road assistance, they said they would tow the car in 60-90 mins. After 60 mins I called the road assistance again to follow up they said can’t find towing company and asked me to call my insurance instead. At that time it's almost 5am I was very frustrated, exhausted and cold didn’t know what to do. I had to have my friend picked me up and left the car on the road. Police officer had the car towed and I sent the car to Riverside dealership. Called Porsche and filed claim requested for buy back last week, no update as of now, need your help on this. Thank you!
NHTSA complaint #11519523 — an unverified report by a vehicle owner.
Yesterday as I was driving in freeway, my friend was following me from behind, he noticed smoke and coolant leaking making his car's windshield dirty. So we stopped at gas station and noticed good amount of coolant leakage from underneath which make the back of the car and tires big mess. I noticed, before my friend's call, the handling and grip of the car was little off, I didn't know why but then I realized leaking made the tires slippery. Tow the car to my house and just wanted to report this. It seems lot of people complain about this issue when I started reading about it last night.
NHTSA complaint #11457590 — an unverified report by a vehicle owner.
ON 4/18/2021 I WAS DRIVING MY 1991 PORSCHE C2 ON THE 10 FREEWAY IN MONTEREY PARK, CA WHEN SUDDENLY I HEARD A LOUD BANG SOUND FROM THE ENGINE. I GOT OFF THE FREEWAY AND STOPPED AND FOUND THAT THE ENTIRE ENGINE COOLING FAN HAD COMPLETELY SHEARED OFF AND BROKE APART ALONG WITH THE FAN BELTS. LESS THAN 5 YEARS AGO THE SAME ENGINE COOLING FAN HAD TO BE REPLACED BECAUSE IT BROKE APART. THIS FAN ALSO BROKE APART ABOUT 20 YEARS AGO! THE CURRENT INCIDENT CAUSED DAMAGE TO THE ALTERNATOR AND AIR CONDITIONER COMPRESSOR AND THE BELTS AND SMALL DENTS TO THE BACK LID.
NHTSA complaint #11416523 — an unverified report by a vehicle owner.
THE CARS AUTO IDLE OFF FUNCTION THAT SAVES FUEL BY TURNING THE ENGINE OFF AT STOP SIGNS AND LIGHTS IN INOPERATIVE. I HAVE HAD IT INTO MULTIPLE DEALERS 4 TIMES SINCE 12/2020 WITH THE COMPLAINT. IN MY OPINION THERE IS A TEMPERATURE SENSOR THAT IS MALFUNCTIONING AND NOT ALLOWING THE CAR TO GO INTO THE FUEL SAVING MODE. I AM TOLD THAT THEY ARE NOT ABLE TO MAKE THIS FUNCTION WORK PROPERLY. WASN'T THE CAR CERTIFIED FOR EMISSIONS AND FUEL ECONOMY WITH THIS FUNCTION IN PLACE?
NHTSA complaint #11395726 — an unverified report by a vehicle owner.
IN MAY 2019 I PURCHASED A CERTIFIED PRE-OWNED 2015 PORSCHE CARRERA GTS AND HAD IT FOR 11 MONTHS BEFORE IT CAUGHT ON FIRE WHILE DRIVING IT. A FORENSIC INVESTIGATION REVEALED THAT THE CAUSE OF THE FIRE WAS THE ELECTRICAL BOARD LOCATED ON THE INSIDE OF THE CABIN NEAR THE RIGHT REAR TIRE. ON THE DAY OF THE INCIDENT, AFTER DRIVING THE CAR LESS THAN 15 MILES FROM MY HOME TO A NEARBY PROPERTY I NOTICED THE CAR WAS SMOKING AS I PULLED INTO THE DRIVEWAY. I PARKED THE VEHICLE AND FOUND THAT THERE WAS A SMALL FIRE IN THE ENGINE COMPARTMENT. I COULDN'T GET TO THE CAR IN TIME WITH A FIRE EXTINGUISHER AND BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE CAR WAS ENGULFED IN FLAMES. I'M NOW FACED WITH A TOTAL LOSS FOR THE VEHICLE AND NOT TO MENTION RELUCTANCE TO EVER PURCHASE ANOTHER PORSCHE IN MY LIFE. I'VE DREAMT ABOUT OWNING THIS PORSCHE CARRERA (GTS) SINCE I WAS A CHILD AND THIS EXPERIENCE HAS TOTALLY ALTERED MY PERCEPTION. IF MY FAMILY HAD BEEN IN THE CAR WITH ME, THIS COULD HAVE TURNED OUT DISASTROUS AND FOR THAT MY CONFIDENCE HAS BEEN SHATTERED WITH PORSCHE. I AM ALSO LEFT SEARCHING FOR A CAR THAT IS CLOSE TO AS NICE AS THE CAR I HAD (FULLY SPEC'D AND DECKED OUT CARRERA GTS) WHICH I'VE HAD NO LUCK DOING WITHIN THE PRICE POINT I CAN AFFORD GIVEN THE INSURANCE PAY OUT.
NHTSA complaint #11322421 — an unverified report by a vehicle owner.
MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE LOTS OF ITS FUNCTIONS ARE COMPUTER CONTROLLED. I ALSO JUST RECEIVED A RECALL NO.19V-878.
NHTSA complaint #11308635 — an unverified report by a vehicle owner.
ENGINE HAS SEIZED DUE TO INTERMEDIATE SHAFT BEARING FAILUE (IMS BEARING FAILURE), THE ENGINE IS A 3.4 LITER FLAT 6 CYLINDER ENGINE WITH ONLY 95,500 MILES ON IT. THERE WAS NO WARNING SIGN OF AN ISSUE. TURNED OFF CAR WHEN I GOT HOME THEN WHEN I TURNED IT ON THE NAEXT DAY IT WOULD NOT TURN OVER TO CRANK. I TOOK IT TO A LOCAL MECHANIC SHOP TO GET IT TESTED AND WAS TOLD I WILL HAVE TO REPLACE ENTIRE ENGINE WHICH COSTS UPWARDS OF $13,000 BECAUSE OF AN IMS BEARING FAILURE.
NHTSA complaint #11179953 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 PORSCHE 911 CARRERA. SEVERAL TIMES, WHILE DRIVING, THE CHECK OIL LEVEL WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT FILLED THE VEHICLE WITH FUEL, HE ALSO HAD TO ADD OIL TO THE ENGINE. THE CONTACT STATED THAT HE HAD TO ADD OIL APPROXIMATELY EVERY 500-900 MILES. THE VEHICLE WAS TAKEN TO THE COLLECTION (200 BIRD RD, CORAL GABLES, FL 33146 (305) 444-5555) WHERE A FAILURE COULD NOT BE DIAGNOSED. THE CONTACT WAS ADVISED THAT THIS WAS A NORMAL ISSUE FOR THIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *LN CONSUMER DATED THIS IS A MALFUNCTION AS WELL AS A SAFETY ISSUE THE EXCESSIVE OIL CONSUMPTION EACH 500-700 MILES 400 HAVE TO ADD OIL STOP THE CAR OR THE ENGINE CAN FREEZE UP ON YOU. UPDATED 7/24/18*JB
NHTSA complaint #11031568 — an unverified report by a vehicle owner.
50,000 MILES. IN SHOP BECAUSE OF SECURITY SYSTEM MALFUNCTION AND AN OIL CHANGE. MECHANIC INFORMED ME THAT AN IMS BEARING IS THROWING OFF BRASS FLAKES WHICH I COULD SEE IN THE OIL FILTER. THIS PROBLEM WILL EVENTUALLY CAUSE THE ENGINE TO FAIL. EVIDENTLY IT CANNOT BE REPAIRED. THE ONLY SOLUTION IS TO PUT IN A NEW ENGINE. THE3 2001 PORSCHE IS KNOWN FOR THIS ENGINE PROBLEM AND SHOULD BE ADDRESSED BY THE PNA. ACCORDING TO MY MECHANIC THE ENGINE IS FLAWED IN ITS DESIGNED AND NEVER SHOULD HAVE BEEN ALLOWED IN THE FIRST PLACE. THERE SHOULD BE A RECALL FOR THIS CAR.
NHTSA complaint #11011277 — an unverified report by a vehicle owner.
ALUMINUM COOLANT TUBES WHICH APPARENTLY ARE GLUED TOGETHER VIA THE OEM FACTORY BECOME OLD AND BRITTLE AND BLOW APART. COOLANT IS THEN POURING OUT OF THE ENGINE AT A HIGH RATE INTO THE CITY STREET. IN MY CASE, I WAS SITTING AT A RED TRAFFIC LIGHT WHEN THE COOLANT PIPE BURST/SEPARATED. IN ORDER TO FIX/REPAIR THE ISSUE, THE ENGINE MUST BE REMOVED FROM THE VEHICLE AND THE 8 COOLANT TUBES MUST BE WELDED AND/OR DRILLED AND PINNED TO KEEP THE ISSUE FROM HAPPENING AGAIN
NHTSA complaint #10928575 — an unverified report by a vehicle owner.
AT HIGHWAY SPEED EXPERIENCED BRIEF, COMPLETE ENGINE FAILURE, THEN SIGNIFICANTLY REDUCED ENGINE POWER FOR THE REMAINDER OF THE DRIVE. THIS TYPE OF ENGINE FAILURE IN A MANUAL TRANSMISSION RESULTED IN RAPID DECELERATION. GIVEN THIS ENGINE BRAKING IS A RESULT OF ENGINE FAILURE, THE RAPID LOSS OF SPEED HAPPENS WITHOUT BRAKE LIGHTS ALERTING OTHER DRIVERS TO SPEED REDUCTION. TESTING INDICATED A FAILURE OF THE HIGH PRESSURE FUEL PUMP ACCORDING TO PORSCHE TECHNICIANS.
NHTSA complaint #10808725 — an unverified report by a vehicle owner.
THE AUTOMOBILE LOST POWER ON THE NEW JERSEY TURNPIKE. AFTER GLIDING TO A HALT, FIRE WAS NOTED IN THE ENGINE COMPARTMENT WHICH SUBSEQUENTLY ENGULFED AND DESTROYED THE WHOLE CAR.
NHTSA complaint #10781046 — an unverified report by a vehicle owner.
I NOTICED STEAM COMING FROM THE ENGINE BAY WHILE DRIVING IN A RESIDENTIAL AREA. STOPPED THE CAR IMMEDIATELY AND CONTACTED A TOW SERVICE. A COOLANT LINE CAME LOOSE DUE TO A FAILED FITTING AT THE MANIFOLD AND DISCHARGED THE ENTIRE RESERVOIR, LEAVING A PUDDLE OF COOLANT UNDERNEATH THE VEHICLE.
NHTSA complaint #10683181 — an unverified report by a vehicle owner.
VEHICLE'S ENGINE STARTED TO "RATTLE" AT WARM-UP, THEN WOULD GO AWAY, TYPICAL FOR AN IMS FAILURE. ANY LONGER WAIT MAY HAVE RESULTED IN COMPLETE ENGINE FAILURE.
NHTSA complaint #10586974 — an unverified report by a vehicle owner.
COOLANT LEAK FROM REAR OF VEHICLE ,COOLANT LIGHT DIDN'T COME ON SEEN LEAK FROM HOSE CONNECTION ,BACK NEAR REAR TIRE COULD CAUSE LOSS OF TRACTION HAVE HEARD CONTINUOUS PROBLEM WITH CONNECTORS FROM PORSCHE.
NHTSA complaint #10564718 — an unverified report by a vehicle owner.