Owners have filed 74 complaints
about the 2004 Porsche Cayenne S with NHTSA between 2003 and 2018.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Porsche Cayenne S. 50 means typical for this
model; 100 means roughly double.
Severity — 56
10.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 71
42% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Porsche Cayenne S
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
69.7%
1,000 – 9,999 miles
1117.7%
10,000 – 24,999 miles
34.8%
25,000 – 49,999 miles
69.7%
50,000 – 74,999 miles
812.9%
75,000 – 99,999 miles
1422.6%
100,000 – 149,999 miles
1016.1%
150,000+ miles
46.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2003peak 9Sep 2018
NHTSA investigations into the 2004 Porsche Cayenne S
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA06005Opened 15 Mar 2006Closed 12 Mar 2007AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
SRS WARNING LIGHT ILLUMINATION
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04...
PE05060Opened 10 Nov 2005Closed 15 Mar 2006AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
SRS WARNING LIGHT ILLUMINATION
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT...
Recalls on the 2004 Porsche Cayenne S
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
22V656000
EXTERIOR LIGHTING:HEADLIGHTS
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
19V446000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
17V576000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
04V593000
SEAT BELTS
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.
Risk: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.
04V231000
SEAT BELTS:REAR/OTHER
ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.
Risk: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
04V071000
POWER TRAIN:AUTOMATIC TRANSMISSION
CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.
Risk: CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING. INCORRECT TORQUE WOULD THEN BE APPLIED TO THE DRIVEN WHEELS OR OIL COULD LEAK AND CONTACT THE TIRES.
04V069000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ON CERTAIN SPORT UTILITY VEHICLES, THE MAIN WIRING HARNESS WAS INCORRECTLY ROUTED. DAMAGE TO THE MAIN WIRING HARNESS CAN LEAD TO THE FAILURE OF VARIOUS ELECTRICAL SYSTEMS.
Risk: IN EXTREME CASES, TO A CABLE FIRE BENEATH THE INSTRUMENT PANEL IN THE PASSENGER COMPARTMENT.
04V072000
SEATS
ON CERTAIN SPORT UTILITY VEHICLES, THE DRIVER'S SIDE SEAT FRAMES WERE NOT ADEQUATELY WELDED.
Risk: IN THE EVENT OF A CRASH, THE SEAT FRAME COULD BREAK, INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20192908,742 units in Canada
Powertrain
Issue: On certain vehicles, the transmission shifter could detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Porsche will notify owners by mail and instruct them to take their vehicle to a dealer to replace the shifter cable bushing. Owners are reminded to use the parking brake anytime the vehicle is parked.
Recall 20174574,817 units in Canada
Fuel System
On certain vehicles, the fuel pump flange may develop fine cracks or fissures, which could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will replace the fuel pump flange.
Recall 20041931,447 units in Canada
Other
Certain vehicles do not comply with the requirements of CMVSS 114. The steering wheel does not lock when the key is removed from the ignition switch using the optionally provided override device that permits key removal in the event of electrical system failure or when the transmission is not in the PARK position. Correction: Since this does not pose any safety risk, no corrective action is required.
Recall 20041681,023 units in Canada
Seats And Restraints
On certain vehicles, the rear seat safety belt latch attachment bolt may be insufficiently riveted, which could result in a reduced capability of the belt latch to withstand the applied loads. During a crash, the occupant may not be restrained as intended, which could result in injuries. Correction: Dealer will inspect and, if necessary, replace the seat belt buckle.
Recall 2004065289 units in Canada
Seats And Restraints
On certain vehicles, the driver's seat frame may have inadequate welds and could break in a crash. If this were to happen, the driver could be injured. Correction: Dealer will replace the driver's seat frame.
Recall 2004063151 units in Canada
Powertrain
On certain vehicles, the transfer case could, due to changes in the housing casting, allow the oil pump to rotate. Should this occur, oil starvation of the internal gears could result. If this happens and the vehicle continues to be operated, fracture of the transfer case housing can occur. Correction: Dealer will inspect the housing casting number, and replace the transfer case if required.
Recall 200323133 units in Canada
Label
On certain vehicles, the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) were omitted from the certification label. Correction: Dealer will install a corrected compliance label.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 59,000 milesFullerton, CA1 injured
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TAIL GATE FAILS TO REMAIN OPEN IN COLD WEATHER. IT FELL, STRIKING THE BACK OF A PERSON. THE WEATHER WAS BELOW 32 DEGREES F AND THERE WAS NO SNOW OR ICE ON THE TAIL GATE. APPEARS THAT SPRINGS/HYDRAULIC DEVICES FAIL IN COLD WEATHER.
NHTSA complaint #10184464 — an unverified report by a vehicle owner.
at 28,000 milesPotomac, MDCrash1 injured
AIR BAGS:FRONTAL
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 PORSCHE CAYENNE AT 35 MPH THE VEHICLE IN FRONT OF HER STOPPED ABRUPTLY AND SHE REAR ENDED THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND NECK INJURIES , BUMPS AND BRUISES, AND WAS TRANSPORTED TO A HOSPITAL. TISCHER PORSCHE REQUESTED THAT THE CONTACT TAKE THE VEHICLE TO COLLISION WORKS, INC TO INVESTIGATE WHY THE AIR BAG DID NOT DEPLOY. TISCHER PORSCHE TOWED THE VEHICLE TO JEFF AT COLLISION WORKS, WHO DETERMINED THAT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY BECAUSE SHE WAS USING THE SET BELT. THE PASSENGER SIDE DID DEPLOY BECAUSE THERE WAS NO SEAT BELT IN USE. *AK UPDATED 2/22/2007 - PRIOR TO THIS ACCIDENT AT 4085 MILES THE VEHICLE'S AIR BAG LIGHT ILLUMINATED. THE DEALER INSTALLED SPEC ORDER AIR BAG AND RESOLDERED CONNECTION FOR SIDE AIR BAG. THE CONSUMER HEARD EXCESSIVE NOISE WHILE BRAKING. THE DEALER REPLACED THE BRAKE PADS. THE STEERING WHEEL VIBRATED AT HIGHWAY SPEEDS. THE DEALER RECOMMENDED REPLACING THE TIRES BECAUSE THEY WERE CHOPPED.
NHTSA complaint #10181449 — an unverified report by a vehicle owner.
at 28,000 milesPotomac, MDCrash1 injured
TIRES
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 PORSCHE CAYENNE AT 35 MPH THE VEHICLE IN FRONT OF HER STOPPED ABRUPTLY AND SHE REAR ENDED THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND NECK INJURIES , BUMPS AND BRUISES, AND WAS TRANSPORTED TO A HOSPITAL. TISCHER PORSCHE REQUESTED THAT THE CONTACT TAKE THE VEHICLE TO COLLISION WORKS, INC TO INVESTIGATE WHY THE AIR BAG DID NOT DEPLOY. TISCHER PORSCHE TOWED THE VEHICLE TO JEFF AT COLLISION WORKS, WHO DETERMINED THAT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY BECAUSE SHE WAS USING THE SET BELT. THE PASSENGER SIDE DID DEPLOY BECAUSE THERE WAS NO SEAT BELT IN USE. *AK UPDATED 2/22/2007 - PRIOR TO THIS ACCIDENT AT 4085 MILES THE VEHICLE'S AIR BAG LIGHT ILLUMINATED. THE DEALER INSTALLED SPEC ORDER AIR BAG AND RESOLDERED CONNECTION FOR SIDE AIR BAG. THE CONSUMER HEARD EXCESSIVE NOISE WHILE BRAKING. THE DEALER REPLACED THE BRAKE PADS. THE STEERING WHEEL VIBRATED AT HIGHWAY SPEEDS. THE DEALER RECOMMENDED REPLACING THE TIRES BECAUSE THEY WERE CHOPPED.
NHTSA complaint #10181449 — an unverified report by a vehicle owner.
at 28,000 milesPotomac, MDCrash1 injured
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 PORSCHE CAYENNE AT 35 MPH THE VEHICLE IN FRONT OF HER STOPPED ABRUPTLY AND SHE REAR ENDED THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND NECK INJURIES , BUMPS AND BRUISES, AND WAS TRANSPORTED TO A HOSPITAL. TISCHER PORSCHE REQUESTED THAT THE CONTACT TAKE THE VEHICLE TO COLLISION WORKS, INC TO INVESTIGATE WHY THE AIR BAG DID NOT DEPLOY. TISCHER PORSCHE TOWED THE VEHICLE TO JEFF AT COLLISION WORKS, WHO DETERMINED THAT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY BECAUSE SHE WAS USING THE SET BELT. THE PASSENGER SIDE DID DEPLOY BECAUSE THERE WAS NO SEAT BELT IN USE. *AK UPDATED 2/22/2007 - PRIOR TO THIS ACCIDENT AT 4085 MILES THE VEHICLE'S AIR BAG LIGHT ILLUMINATED. THE DEALER INSTALLED SPEC ORDER AIR BAG AND RESOLDERED CONNECTION FOR SIDE AIR BAG. THE CONSUMER HEARD EXCESSIVE NOISE WHILE BRAKING. THE DEALER REPLACED THE BRAKE PADS. THE STEERING WHEEL VIBRATED AT HIGHWAY SPEEDS. THE DEALER RECOMMENDED REPLACING THE TIRES BECAUSE THEY WERE CHOPPED.
NHTSA complaint #10181449 — an unverified report by a vehicle owner.
at 1,600 milesSalt Lake City, UTCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE FAILED ON AT LEAST THREE OCCASIONS TO INITIATE ABS STEERING TO STAY IN LANE ON SNOW PACKED ROAD ON DOWNHILL GRADE. BRAKES INITIALLY GRABBED AND FOUR WHEEL DRIVE WOULD NOT REACT TO DRIVER INPUT TO OBTAIN STEERING CONTROL DURING PROLONGED SLIDE. VEHICLE WAS EQUIPPED AS SOLD WITHOUT MODIFICATIONS.
NHTSA complaint #10059909 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Montgomery, AL
ENGINE
2004 PORSCHE CAYENNE S. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR VEHICLE FIRE DAMAGES. *AS
NHTSA complaint #11131251 — an unverified report by a vehicle owner.
Salt Lake City, UT
FUEL SYSTEM, GASOLINE
2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE FUEL FILTER FLANGE SAFETY RECALL. *LD THE CONSUMER STATED THE FUEL FILTER FLANGE COULD NOT BE REPLACED WITHOUT REPLACING THE FUEL TANK AND THE FUEL LINE. THE CONSUMER REQUESTED THAT MANUFACTURER INCUR THE REPAIR COSTS.
NHTSA complaint #11121389 — an unverified report by a vehicle owner.
Reston, VA
FUEL/PROPULSION SYSTEM
RECEIVED RECALL NOTICE FOR FILTER FLANGE OF FUEL PUMP. CALLED DEALER WHO SAID DID NOT HAVE REPAIR PARTS AND DOES NOT KNOW WHEN THEY WILL GET THEM. CALLED PORSCHE U.S. AND THEY TOLD ME THE SAME THING. NO DATE FOR RECEIVING PARTS OR REPAIRING MY CAR.
NHTSA complaint #11111825 — an unverified report by a vehicle owner.
Harrisburg, PA
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (EUROPEAN IMPORTS CENTER, 808 PARKWAY DRIVE, HARRISBURG, PENNSYLVANIA 17103) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11100354 — an unverified report by a vehicle owner.
Harrisburg, PA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (EUROPEAN IMPORTS CENTER, 808 PARKWAY DRIVE, HARRISBURG, PENNSYLVANIA 17103) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11100354 — an unverified report by a vehicle owner.
Long Beach, CA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2017. THE DEALER (CIRCLE PORSCHE, 1850 OUTER TRAFFIC CIR, LONG BEACH, CA 90815) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. IT WAS UNKNOWN WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11088822 — an unverified report by a vehicle owner.
Belmont, CA
FUEL/PROPULSION SYSTEM
SINCE THIS RECALL WAS INITIATED IN 2017, THERE HAS BEEN NO UPDATE OR TIMELINE FOR EXPECTED REMEDY TO THIS CAMPAIGN. (AH10). PORSCHE DEALER HAS NO INFORMATION OR ETA FOR REPAIR YET AND IT'S BEEN 6 MONTHS! NOW ALMOST APRIL 2018.
NHTSA complaint #11082158 — an unverified report by a vehicle owner.
Randalstown, MD
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEN STOLER PORSCHE IN OWINGS MILLS, MARYLAND) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11076748 — an unverified report by a vehicle owner.
at 130,000 milesLong Beach, CA
ENGINE
PORSCHE ANNOUNCED THEIR "CAMPAIGN" (RECALL) ON NOVEMBER 14, 2017. I HAVE CALLED SEVERAL PORSCHE DEALERS SINCE THAT TIME, AND THE PARTS FOR THIS RECALL ARE NOT AVAILABLE. ONE DEALER SAYS IT COULD BE "ANOTHER COUPLE OF MONTHS" BEFORE THE PART IS AVAILABLE. THE AH10 CAMPAIGN SAYS THAT THIS SITUATION CAN CAUSE A FIRE! IS THIS WHAT PORSCHE IS WAITING FOR? SOMETHING NEEDS TO BE DONE TO GET THEM TO PRODUCE THE PARTS NECESSARY TO PREVENT SIGNIFICANT INJURY OR DEATH.
NHTSA complaint #11058019 — an unverified report by a vehicle owner.
Charlotte, NC
FUEL/PROPULSION SYSTEM
THERE IS AN OPEN RECALL (NHTSA RECALL NUMBER 17V-576) FOR THE FUEL FLANGE ON MY VEHICLE. I PREVIOUSLY PAID OUT OF POCKET FOR THIS REPAIR AND CONTACTED BOTH MY LOCAL DEALERSHIP AND THE CORPORATE CUSTOMER SERVICE FOR INFORMATION ABOUT BEING REIMBURSED AND WAS TOLD THEY NOTIFY ME ABOUT REIMBURSEMENT. I PAID $1995 AND NO ONE WANTS TO DISCUSS REPAYMENT WITH ME. HOW DO I RECOUP MY OUT OF POCKET EXPENSE FOR THIS MANUFACTURERS DEFECT? I HAVE ALL RECEIPTS FOR THIS REPAIR.
NHTSA complaint #11057379 — an unverified report by a vehicle owner.
at 150,000 milesCaseyville, IL
ENGINE
CAR WAS BOUGHT AS CERTIFIED PORSCHE IN MAR 2011 WITH 66K MILES; CURRENT MILES 165K MILES; DRIVEN APPROX. FOR 100K MILES IN 6 YEARS. ENGINE CLICKING NOISE WAS GETTING LOUDER AND LOUDER. TOLD BY MECHANICS THAT THE "F" CYN. WALLS ARE SCORED AND ENGINE NEEDS TO BE REPLACE. CHECKED ON-LINE FOR THIS CONDITION WITH OTHER V-8 PORSCHE OWNERS TO FIND THAT IT'S VERY COMMON. THIS SEEMS LIKE A DESIGN ISSUE AND SAFETY WISE ( NO POWER, MISS FIRING AND STALLING). A $100K NEW SHOULD NOT HAVE A V-8 ENGINE THAT HAS A DESIGN DEFECT THAT IS WORTH LESS AT SUCH LOW MILES.
NHTSA complaint #10991803 — an unverified report by a vehicle owner.
at 119,000 milesWallingford, CT
POWER TRAIN
PORSCHE HAS RECALLED THE 2011 FOR HEADLIGHT BECOMING LOOSE. I HAVE A 2004 WITH SAME PROBLEM. ANY TYPE OF VIBRATION OR BUMP IT BECOMES LOOSE SAFETY HAZARD WHEN DRIVING AT NIGHT. PORSCHE IS AWARE OF DRIVESHAFT CLUNKING BECAUSE OF FAULTY BUSHINGS AND WILL NOT RECALL DRIVESHAFTS IT CLUNKS WHENN YOU NEED TO ACCELERATE TO PASSS A SEMI BUT ALSO WHEN SLOWING DOWN TO A STOP IT ALSO DOES IT TOO. PORSCHE DEALERBIN WALLINGFORD CT WILL NOT ACKNOWLEDGE WORKSHOP CAMPAIGNS.
NHTSA complaint #10882367 — an unverified report by a vehicle owner.
at 119,000 milesWallingford, CT
EXTERIOR LIGHTING
PORSCHE HAS RECALLED THE 2011 FOR HEADLIGHT BECOMING LOOSE. I HAVE A 2004 WITH SAME PROBLEM. ANY TYPE OF VIBRATION OR BUMP IT BECOMES LOOSE SAFETY HAZARD WHEN DRIVING AT NIGHT. PORSCHE IS AWARE OF DRIVESHAFT CLUNKING BECAUSE OF FAULTY BUSHINGS AND WILL NOT RECALL DRIVESHAFTS IT CLUNKS WHENN YOU NEED TO ACCELERATE TO PASSS A SEMI BUT ALSO WHEN SLOWING DOWN TO A STOP IT ALSO DOES IT TOO. PORSCHE DEALERBIN WALLINGFORD CT WILL NOT ACKNOWLEDGE WORKSHOP CAMPAIGNS.
NHTSA complaint #10882367 — an unverified report by a vehicle owner.
at 152,000 milesAntioch, CA
ELECTRICAL SYSTEM
WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK ENGINE LIGHT CAME ON IN THE PROCESS OF THE INCIDENT
NHTSA complaint #10852514 — an unverified report by a vehicle owner.
at 152,000 milesAntioch, CA
ENGINE
WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK ENGINE LIGHT CAME ON IN THE PROCESS OF THE INCIDENT
NHTSA complaint #10852514 — an unverified report by a vehicle owner.
at 152,000 milesAntioch, CA
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK ENGINE LIGHT CAME ON IN THE PROCESS OF THE INCIDENT
NHTSA complaint #10852514 — an unverified report by a vehicle owner.
at 134,390 milesBaker, LA
POWER TRAIN
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN .
NHTSA complaint #10705035 — an unverified report by a vehicle owner.
at 134,390 milesBaker, LA
SEAT BELTS
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN .
NHTSA complaint #10705035 — an unverified report by a vehicle owner.
at 134,390 milesBaker, LA
ELECTRICAL SYSTEM
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN .
NHTSA complaint #10705035 — an unverified report by a vehicle owner.
at 105,000 milesAvon, OH
STRUCTURE:BODY:DOOR
DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WITHOUT WARNING LUCKILY IT HAPPENED TO MY YOUNG SON SO HE COULD GET OUT AND GET IN FROM OTHER DOOR TO DRIVE TO DEALER. DEALER HAD TO REPLACE THE NEW DOOR LOCK, ACCORDING TO DEALER SAME THING HAD HAPPENED TO FEW CARS.IN THE PAST. MY CONCERN IS WHAT WOULD HAVE HAPPENED IS IT WAS ME OR MY WIFE , WE ARE NOT FLEXIBLE ENOUGH TO GET OUT FROM OTHER DOORS. WHAT HAPPENS IN CASE OF EMERGENCY WHEN YOU CAN NOT OPEN THE DOOR. IT IS A SAFETY ISSUE AND DOOR LOCKS SHOULD BE RECALLED FOR OLDER MODELS THERE SHOULD ALWAYS BE WAY TO OPEN DRIVERSIDE DOOR MANUALLY IN CASE OF EMERGENCY.
NHTSA complaint #10618496 — an unverified report by a vehicle owner.
at 105,000 milesAvon, OH
ELECTRICAL SYSTEM
DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WITHOUT WARNING LUCKILY IT HAPPENED TO MY YOUNG SON SO HE COULD GET OUT AND GET IN FROM OTHER DOOR TO DRIVE TO DEALER. DEALER HAD TO REPLACE THE NEW DOOR LOCK, ACCORDING TO DEALER SAME THING HAD HAPPENED TO FEW CARS.IN THE PAST. MY CONCERN IS WHAT WOULD HAVE HAPPENED IS IT WAS ME OR MY WIFE , WE ARE NOT FLEXIBLE ENOUGH TO GET OUT FROM OTHER DOORS. WHAT HAPPENS IN CASE OF EMERGENCY WHEN YOU CAN NOT OPEN THE DOOR. IT IS A SAFETY ISSUE AND DOOR LOCKS SHOULD BE RECALLED FOR OLDER MODELS THERE SHOULD ALWAYS BE WAY TO OPEN DRIVERSIDE DOOR MANUALLY IN CASE OF EMERGENCY.
NHTSA complaint #10618496 — an unverified report by a vehicle owner.
at 98,490 milesHouston, TX
POWER TRAIN
THE PORSCHE CAYENNE IS NOTORIOUS FOR DRIVE / CARDAN SHAFT FAILURES. HAD BAD DRIVE SHAFT NOISES, AND SUBSEQUENT PREMATURE FAILURE, IT WAS A WORN CENTER SUPPORT DAMPENER AND A FAULTY CENTER SUPPORT BEARING. I EXPERIENCED BANGING, BUMPING, GRINDING NOISES FROM MY PORSCHE CAYENNE AND WAS UNAWARE AT THE TIME IT WAS THE DRIVE SHAFT. I HAVE OUTLINED THE NOISES AND CAUSES BELOW: - A CLANKING OR CLUNKING NOISE WHILE ACCELERATING OR FROM DECELERATION TO ACCELERATION AROUND 35TO 40MPH AND WHILE CAYENNE WAS SHIFTING FROM 2ND TO 3RD TO 4TH GEAR. AROUND 5TH AND 6TH GEAR GOING AROUND 50-60 MPH IT STOPPED. IF I KEPT THE RPM UNDER 200 IT SEEMED TO RUN OK, NO ISSUE, BUT IF I PRESSED THE ACCELERATOR HARD OR GUNNED IT, IT WENT HAYWIRE. IT WAS THE RESULT OF A WORN AND DAMAGED DAMPENER OR DIAPHRAGM LOCATED ON THE CENTER SUPPORT BEARING. THIS CONDITION WILL ALLOW FOR THE DRIVE SHAFT TO TRAVEL UP AND DOWN WITH VARIATIONS IN DRIVE LINE TORQUE. THIS MOVEMENT WILL PRODUCE A LOUD CLANKING OR CLUNKING SOUND AND MAKE FOR A VERY UNCOMFORTABLE RIDE. I LATER FOUND OUT THAT THIS CONDITION IS ONE OF THE MOST COMMON FAILURES ON THE CAYENNE DRIVE SHAFT, ALL MODELS 2003 TO 2006. THIS SHOULD BE A RECALL AND FREE FIX BY PORSCHE BECAUSE IT HAS HAPPENED TO SO MANY OF THE VEHICLES AND MODEL YEARS STATED ABOVE! BUT NO, PORSCHE QUOTED ME $2,500 TO FIX IT. NOT FIX THE PROBLEM AREA, THE HARD RUBBER DAMPENER ON THE CENTER SUPPORT SHAFT OF THE POWER TRAIN, WHICH BY THE WAY IS POSSIBLE. NO, PORSCHE WOULD ONLY REPLACE THE ENTIRE POWER TRAIN FOR $2,500.
NHTSA complaint #10585738 — an unverified report by a vehicle owner.
at 98,490 milesHouston, TX
VEHICLE SPEED CONTROL
THE PORSCHE CAYENNE IS NOTORIOUS FOR DRIVE / CARDAN SHAFT FAILURES. HAD BAD DRIVE SHAFT NOISES, AND SUBSEQUENT PREMATURE FAILURE, IT WAS A WORN CENTER SUPPORT DAMPENER AND A FAULTY CENTER SUPPORT BEARING. I EXPERIENCED BANGING, BUMPING, GRINDING NOISES FROM MY PORSCHE CAYENNE AND WAS UNAWARE AT THE TIME IT WAS THE DRIVE SHAFT. I HAVE OUTLINED THE NOISES AND CAUSES BELOW: - A CLANKING OR CLUNKING NOISE WHILE ACCELERATING OR FROM DECELERATION TO ACCELERATION AROUND 35TO 40MPH AND WHILE CAYENNE WAS SHIFTING FROM 2ND TO 3RD TO 4TH GEAR. AROUND 5TH AND 6TH GEAR GOING AROUND 50-60 MPH IT STOPPED. IF I KEPT THE RPM UNDER 200 IT SEEMED TO RUN OK, NO ISSUE, BUT IF I PRESSED THE ACCELERATOR HARD OR GUNNED IT, IT WENT HAYWIRE. IT WAS THE RESULT OF A WORN AND DAMAGED DAMPENER OR DIAPHRAGM LOCATED ON THE CENTER SUPPORT BEARING. THIS CONDITION WILL ALLOW FOR THE DRIVE SHAFT TO TRAVEL UP AND DOWN WITH VARIATIONS IN DRIVE LINE TORQUE. THIS MOVEMENT WILL PRODUCE A LOUD CLANKING OR CLUNKING SOUND AND MAKE FOR A VERY UNCOMFORTABLE RIDE. I LATER FOUND OUT THAT THIS CONDITION IS ONE OF THE MOST COMMON FAILURES ON THE CAYENNE DRIVE SHAFT, ALL MODELS 2003 TO 2006. THIS SHOULD BE A RECALL AND FREE FIX BY PORSCHE BECAUSE IT HAS HAPPENED TO SO MANY OF THE VEHICLES AND MODEL YEARS STATED ABOVE! BUT NO, PORSCHE QUOTED ME $2,500 TO FIX IT. NOT FIX THE PROBLEM AREA, THE HARD RUBBER DAMPENER ON THE CENTER SUPPORT SHAFT OF THE POWER TRAIN, WHICH BY THE WAY IS POSSIBLE. NO, PORSCHE WOULD ONLY REPLACE THE ENTIRE POWER TRAIN FOR $2,500.
NHTSA complaint #10585738 — an unverified report by a vehicle owner.
at 129,000 milesSanta Rosa Beach, FL
TIRES
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT THE TREAD WALL SEPARATED ON ALL FOUR OF THE TIRES. THE TIRES WERE INSPECTED BUT WERE NOT DIAGNOSED. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 129,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/17/13*LJ THE CONSUMER PURCHASED THE TIRES FROM A TIRE RETAILER. THE TIRE SEPARATED ON THE SIDE WALL PREMATURELY.
NHTSA complaint #10536961 — an unverified report by a vehicle owner.
at 57,000 milesPalatine, IL
ENGINE
COOLANT LINE/PLASTIC COOLANT HOSE FAILURE. I WAS DRIVING IN TRAFFIC AND MY LOW COOLANT LIGHT APPEARED. WITHIN SECONDS, THE CAR BEGAN SMOKING AND THE TEMP. GAGE RAPIDLY BEGAN TO RISE. I HAD TO TURN THE CAR OFF IMMEDIATELY IN THE MIDDLE OF TRAFFIC TO AVOID POSSIBLE ENGINE FAILURE. I TOWED THE CAR TO MY MECHANIC AND HE INDICATED ITS A DESIGN DEFECT FROM PORSCHE AND THE PLASTIC TUBES ARE NOW REPLACED BY OREM ALUMINUM TUBES. UPON FURTHER INVESTIGATION, I WAS ABLE TO DETERMINE THAT THE DESIGN FLAW BY PORSCHE WAS CONCEALED. THE CAYENNE S IS IN THE SHOP AND I'M HOPING THAT ONLY THE HOSES NEED REPLACEMENT AND NOTHING ELSE WAS DAMAGED DUE TO THIS ISSUE. A HUGE DENT IN THE WALLET AS THIS IS A COSTLY FIX.
NHTSA complaint #10511344 — an unverified report by a vehicle owner.