2017 RAM 1500 airbag problems

AIR BAGS

Was traveling at least 45mph. Car pulled out in front of me. Had impact on passenger front side of my truck.

NHTSA complaint #11698894 — an unverified report by a vehicle owner.

AIR BAGS

We were involved in an accident and the air bags did not deploy. We were turning left and another vehicle went through a red light and hit my 2017 Dodge RAM 1500. The other vehicle was traveling at a high rate and and collided with the front of our truck. I'm very shocked that the airbags did not deploy.

NHTSA complaint #11667945 — an unverified report by a vehicle owner.

AIR BAGS

I was involved in an accident where a car pulled out in front of me causing my truck to T-bone them. I estimate I was traveling at 40 mph or so at the time of impact. My airbags did not deploy during this impact. I have never had an issue with the air bag system on this vehicle, but believe the dealership had performed a recall or flashed some software within the last 3 years pertaining to the airbag. I'm not sure if the computer detected the impact and decided not to deploy the airbags, or if they should have deployed and the system was faulty? I am a larger man and am glad the seatbelt restrained me, but am afraid someone with smaller stature, or unable to brace themselves before impact would not have faired as well. As it is, I am on day 4 of neck, back and whole body aches and whiplash which has caused a constant unbearable headache with light and sound sensitivity in the harsh summer that probably could have been lessened had the airbag stopped me?

NHTSA complaint #11594553 — an unverified report by a vehicle owner.

AIR BAGS

WAS ON MY WAY TO WORK ON WET ROADS RAINED THE NIGHT BEFORE AND WAS RAINING THAT MORNING, I ROUNDED THE LAST CURVED ON A 30 MPH ROAD AND I WAS ONLY DOING BETWEEN 25 TO 28 I STARTED SLIDING AND TURNED MY WHEEL LEFT HANDED SO HARD THAT IT BROKE THE MULTI FUNCTION SWITCH AND HIT HEAD ON INTO A TREE IT LIFTED THE REAR OF MY TRUCK UP AND SLAMMED IT BACK DOWN I HAD 300 LBS OF SAND RATCHET STRAPPED WITH 2 RACHET STRAPS THE SAND BAGS ARE NOW AT THE CAB PART OF THE BED. NO MESSAGE LIGHTS OF ANY KIND WERE ON THE DASH PRIOR TO THIS ACCIDENT AND MY FRONT AIRBAGS DID NOT DEPLOY. I WOULD LIKE TO KNOW HOW THAT'S POSSIBLE WITH HITTING A FIRM OBJECT AT 25 MPH TO 28 MPH. THE INSURANCE COMPANY IS INVOLVED WITH THE ACCIDENT AND THE TRUCKS WAS TOWED TO A BODY SHOP BUT NO WORK HAS BEEN PERFORM ON IT AS OF YET BECAUSE I REQUESTED THE AIRBAGS BE INVESTIGATED.

NHTSA complaint #11578033 — an unverified report by a vehicle owner.

AIR BAGS

The contact owned a 2017 RAM 1500. The contact stated that while driving at 60 MPH, the vehicle suddenly fishtailed, causing the contact to briefly lose control. As a result, the vehicle collided head-on with a concrete barrier. No other vehicles were involved in the collision. No warning lights were illuminated. The air bags did not deploy. A police report was filed, and injuries were reported. The contact was transported to an area hospital and treated for various bruising and a concussion. The vehicle was towed to a tow yard and later deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 102,192.

NHTSA complaint #11537016 — an unverified report by a vehicle owner.

AIR BAGS

On June 29 2023 the weather conditions were Rainy the driver of the car lost control of the vehicle the vechile the vehicle had ran into a guard barrier and pushed the vehicle into the middle lane of the highway when the vehicle hit the concrete barrier head on the air bag didn’t deploy

NHTSA complaint #11530797 — an unverified report by a vehicle owner.

AIR BAGS

I ran off the road down an embankment causing a frontend collision, and the airbags did not go off. The passenger seatbelt did not restrain the front passenger causing injuries

NHTSA complaint #11500611 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 55 mph the vehicle T-Boned crashed into the passenger side of a school bus. During the crash the front end of the vehicle was severely damaged and the vehicle was destroyed but the air bags did not deploy. The driver sustained a concussion, bruised left side ribs and torso which required medical treatment. One passenger from the school bus was also injured and required medical treatment but no further information was available. The vehicle was towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 100,000.

NHTSA complaint #11498287 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2017 RAM 1500. The contact stated that while driving approximately 35 mph, the vehicle T-Boned crashed into the side of a delivery truck. During the crash, the front end of the vehicle sustained severe damage but no air bags were deployed and the front driver-side seat belt failed to secure the driver causing the driver to make contact with the steering wheel. The driver sustained a fractured sternum, head, neck, and back injuries and was transported by ambulance to the local hospital for medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not yet determined. The manufacturer was not contacted. The local dealer was notified of the incident. The failure mileage was 71,000.

NHTSA complaint #11488731 — an unverified report by a vehicle owner.

AIR BAGS

Was in an accident on 7/8/2022. A vehicle pulled out in front of us and the speed we was traveling at was 45 mph at the time of the impact and airbag’s did not deploy.

NHTSA complaint #11473130 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 65 mph a second vehicle crashed into the rear and pushed the vehicle into a guardrail. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained injuries to the left knee and wrist and back and neck. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 70,000.

NHTSA complaint #11438671 — an unverified report by a vehicle owner.

AIR BAGS

I was in a front end collision. The other vehicle failed to yield right of way and it was a direct hit to the front of my truck. The other vehicle was a 2007 Toyota vin # jtezu14r270089246. My truck was spun almost 360 degrees. I had on my seat belt but the airbag did not deploy. The accident resulted in my having a fractured sternum. The vehicle has not bee inspected but is a total loss.

NHTSA complaint #11433035 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 30 mph, a driver driving a Kia Optima failed to stop causing the contact to crash into the vehicle. The air bags did not deploy. The contact mentioned that there was severe front-end damage to his vehicle. The contact sustained injuries to his shoulder, neck, and head. The driver was provided medical attention. A police report was filed. There was no reported fire. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 39,000.

NHTSA complaint #11426597 — an unverified report by a vehicle owner.

AIR BAGS

I was in a vehicle accident May 28, 2021 in my 2017 Ram 1500 on my way to my sons very important medical appointment in Ann Arbor. It was raining horribly and the roads were pretty slick. We were going about 60mph with the rest of traffic due to the visibility. I was rear ended by a hit and run driver in the left lane which caused my vehicle to hydro plane into the right lane where my vehicle hit a steel guard rail and I was then t-boned by an oncoming vehicle in the right lane. My vehicle then did a complete 360. My vehicle was struck twice by two different vehicles and also hit a guardrail, none of my vehicles airbags went off. I was a back seat passenger and seat belted in. I. suffered a bad whip lash. I went to the emergency room a few days later because the pain was unbearable. My 1 month old son was in the vehicle as well as his father. Thankfully my son was in a car seat and the seat belts worked and was wearing one, my injuries could have been worse. Because the air bags did not go off, my car may not be considered as totaled. When picking up my vehicle from the tow service, there was a newer model Ford F150 same size vehicle and similar damages as my truck, all of that vehicles air bags went off. Why didnt mine? I have attached my 2017 Ram 1500 photos as well as the Ford F150 photos to show the similar damages to both vehicles with one vehicles air bags failing to go off and one did not.

NHTSA complaint #11420633 — an unverified report by a vehicle owner.

AIR BAGS

WAS INVLOVED IN AN FRONT END ACCIDENT ON THE FREEWAY GOING 40+MPH AND THE SEATBELT FAILED WITH NO AIRBAG DEPLOYED. I ENDED UP HITTING THE DASH AND HIT MY HEAD ON THE WINDSHIELD.

NHTSA complaint #11389323 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE DUE TO THE OTHER VEHICLE JUMPING IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THERE WAS A PASSENGER IN THE VEHICLE THAT WAS PREGNANT. THE CONTACT SUSTAINED HEAD INJURIES THAT NEEDED MEDICAL ATTENTION AND WAS UNAWARE OF THE OTHER DRIVER INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *LN

NHTSA complaint #11353624 — an unverified report by a vehicle owner.

AIR BAGS

COASTED OUT OF A CAR WASH; ENGINE ON, TRANSMISSION IN NEUTRAL. AFTER EXITING THE WASH, I APPLIED THE BRAKES AND SHIFTED FROM NEUTRAL INTO DRIVE. THE TRUCK ACCELERATED OUT OF CONTROL AND WOULD NOT BRAKE. I WAS ABLE TO AVOID PEDESTRIANS, GAS PUMPS, AND THE STORE ENTRANCE. I WAS FORCED TO CRASH THE VEHICLE AGAINST A BUILDING TO GET IT TO STOP. THE TRUCK WAS TOTALED WITH HEAVY FRONT END DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. WHEN I RETURNED HOME, THERE AS AN EMAIL FROM THE VEHICLE'S ONBOARD HEALTH MONITORING SYSTEM SAYING THAT AN ISSUE WAS DETECTED WITH THE AIR BAGS, WHICH MAY NOT DEPLOY. THE EMAIL WAS ISSUED AT THE TIME OF THE ACCIDENT.*DT*JB*DT*JB*DT*JB

NHTSA complaint #11324167 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, ANOTHER VEHICLE TURNED IN FRONT OF HER AND SHE CLIPPED THAT VEHICLE AS A RESULT HER VEHICLE FLIPPED OVER. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED SHE LOST CONSCIOUSNESS ONCE SHE CRASHED INTO THE OTHER VEHICLE BUT CAME TO IN ORDER TO REMOVE HER SEAT BELT AND ATTEMPTED TO EXIT THE VEHICLE. THE CONTACT STATED THAT A PASSERBY ATTEMPTED TO BREAK THE CAB WINDOWS BUT FAILED. THE CONTACT STATED THAT THE INTERIOR CAUGHT ON FIRE AS WILL AS THE AIR BAGS. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AFTER SOME TIME. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK BACK AND KNEE AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE UNKNOWN VEHICLE HAD NO REPORTED INJURIES HOWEVER MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11318599 — an unverified report by a vehicle owner.

AIR BAGS

MY SECOND FRONT IMPACT WITH MY TRUCK. FIRST ONE WAS 10K DAMAGE IMPACT WAS 50 MPH, THEN A FEW MONTHS LATER MY AIRBAG LIGHT CAME ON. RAM SAYS CLOCK SPRING NEEDS REPLACED, I PAY THEM TO REPLACE IT. 2 WEEKS LATER ANOTHER FRONTAL IMPACT AT 45MPH, AIRBAGS DIDN'T DEPLOY NOR THE SEAT BELTS LOCK UP. MY 12 YO DAUGHTER HITS THE DASH AND NOW HAS A CONCUSSION. I END UP WITH A DISC ISSUE AND PINCHED NERVES IN MY NECK. FUNNY HOW I PAY IT GET A SYSTEM FIXED AND NOW NOTHING WORKS. CALLED DEALER TALKED TO MELODY, SHE SAID SERVICE MANAGER WOULD CALL BACK, NEVER HAS. I'M CONSIDERING FILING A LAW SUIT AGAINST RAM AND PARTS SUPPLIER.

NHTSA complaint #11277201 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S AND REAR DRIVER'S DOORS OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S HEAD SLAMMED INTO THE DRIVER'S SIDE WINDOW AND CAUSED A CONCUSSION. BOTH THE CONTACT AND HIS WIFE, WHO WAS SEATED IN THE FRONT PASSENGER SEAT, SUSTAINED GENERAL BODY SORENESS AND WERE DRIVEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED FIRST CHRYSLER DODGE JEEP RAM AT 833-857-9898 (LOCATED AT 280 E. WASHINGTON STREET, NORTH ATTLEBORO, MA 02760) AND WAS REFERRED TO THE MANUFACTURER TO FILE A COMPLAINT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED AN INVESTIGATION. THE CONTACT WAS PROVIDED A CASE NUMBER. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER, STATING THAT THE CONTACT'S VEHICLE DID NOT SUSTAIN ENOUGH MOMENTUM FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 20,807. *DT

NHTSA complaint #11256209 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11231933 — an unverified report by a vehicle owner.