2024 RAM 1500 brake problems

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 Ram 1500. The contact stated that while driving approximately 45 MPH, the vehicle intermittently stalled and failed to return to normal operation. The braking, electronic stability control, and battery warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired, and the failure persisted. The vehicle was towed back to the dealer, where it was diagnosed and determined that the engine control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the generator needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again to be diagnosed, and it was determined that the braking system needed to be replaced. The dealer suggested that the vehicle no longer be driven. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

NHTSA complaint #11756693 — an unverified report by a vehicle owner.

SERVICE BRAKES

Vehicle failed state inspection w less than 24,000 miles due to excessive rear brake wear. Brake pad wear was significantly greater and failed inspection on the piston side of the brake pads potentially indicating failure or improperly functioning of electronic emergency brake.

NHTSA complaint #11741482 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 Ram 1500. The contact stated that after shifting to park(P) and exiting the vehicle, the parking brake had independently activated upon return. The contact released the parking brake and proceeded to drive normally. While the contact was driving 40 MPH, the parking brake unexpectedly activated, causing the rear wheels to slide over into the other lane while the vehicle came to a screeching stop. The contact stated that the parking brake warning light was illuminated. Soon after the failure, the contact was notified of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The vehicle was taken to the dealer for service; however, upon the return of the vehicle, there were 11 fault codes on the instrument panel. The following day, the vehicle was taken back to the dealer, and the contact was informed that the technician who had serviced the vehicle had failed to add a signature to the recall repair, which caused the codes to populate. Upon leaving the dealer, while driving 55 MPH, the vehicle started losing power with several unknown warning lights flashing on the instrument panel. The contact attempted to make a right turn, and the vehicle lost motive power and power steering functionality. The vehicle failed to restart and remained stuck mid-turn. Due to the failure, the vehicle was towed to another dealer, where the mechanic discovered 51 fault codes all related to the 48-Volt battery. The manufacturer requested data information and diagnostic tests before allowing the approval of a replacement battery. The contact called the manufacturer and was initially offered to buy back the vehicle; however, the contact was recently informed that the battery would be sent to the dealer. The vehicle remained unrepaired with the dealer. The failure mileage was approximately 10,000.

NHTSA complaint #11704156 — an unverified report by a vehicle owner.

SERVICE BRAKES

Brake pedal goes to floor when braking. When brakes are applied they need to be pumped first, for pressure to be applied.

NHTSA complaint #11675430 — an unverified report by a vehicle owner.

SERVICE BRAKES

Braking Malfunction #1 - Location:  [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car.  The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane.  After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage.  NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location:  [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning  (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it.  Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11658434 — an unverified report by a vehicle owner.

PARKING BRAKE

The contact owns a 2024 Ram 1500. The contact stated that the vehicle was experiencing an unintended engagement of the electric parking brake on cold starts. The contact stated that upon attempting to disengage the parking brake, the parking brake disengaged after several attempts. The contact stated that the parking brake was disengaged after the vehicle had warmed up. The message "Service Parking Brake" was displayed, and the brakes warning light was flashing. Additionally, the contact stated that the message "Service Parking Brake" was flashing while the parking brake was not engaged, which caused the contact to be concerned that the parking brake could engage unintendedly while driving. The dealer was notified of the failure and advised the contact that a diagnostic test was needed; however, the vehicle rental assistance was denied. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

NHTSA complaint #11649693 — an unverified report by a vehicle owner.

SERVICE BRAKES

The warning lights for the brake and parking brake began intermittently going off on the dashboard. The parking brake was not engaged when the warning lights were on. In mid-January the parking break went while the vehicle was stopped and in Park. The brake would not release. Upon being towed to the dealers, the issue communicated was the the electrical connector for the brake actuator was corroded and the entire wiring harness would need to be replaced. This was odd given the truck was under a year old. The vehicle has been at the dealership for a month with no ETA for the part(s). Despite multiple calls with Stelantis corporate over the past 2 weeks they have been unable/unwilling to disclose the exact part needed, nor why there is no ETA for the part(s).

NHTSA complaint #11642868 — an unverified report by a vehicle owner.

SERVICE BRAKES

I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..

NHTSA complaint #11634986 — an unverified report by a vehicle owner.

SERVICE BRAKES

The contact owns a 2024 Ram 1500. The contact stated while driving approximately 5 MPH, the vehicle lost power, the parking brake activated, and the transmission independently shifted into the park. The contact was able to restart the vehicle. The instrument panel showed that the battery charge had dropped to 12-Volts. The failure had occurred twice. The tow truck company was contacted and was able to recharge the battery and the contact to drove the vehicle to the residence. The contact stated that approximately 3 weeks later the failure recurred a second time at 1,800 miles. The vehicle was towed to the dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 800.

NHTSA complaint #11610310 — an unverified report by a vehicle owner.

SERVICE BRAKES

For reference, there are only 4,780 miles on my vehicle. I was driving 20mph when my 2024 Ram Tradesman dash lit up "Shift to P to Start". Checked my gear and it said I was still in drive? I slowed down to park, and then it said "Press Break and Push Button to Start". Again, still driving (slowly luckily). I began to slow the vehicle to 8mph and the whole vehicle stalled and the dash read "Shifter Autocorrect Engaged" and it literally THREW my vehicle into park and engaged the E-Break. I do not feel safe driving this vehicle any longer. There are MULTIPLE instances with models as old as 2018 and as new as 2024 that this is happening. And not just at slow speeds. I have read multiple instances in people traveling on the interstate at 70+mph and they are crashing. My vehicle may be under warranty still, but my life is not, neither is my husband and children's lives. This vehicle is how we get places as a family and it puts all four of us at risk of injury or death. This is a HIGH risk glitch. I contacted the Dan Cummins dealership in Paris KY and they said they had NEVER heard of this problem? But it's ALL OVER the internet? And it hasn't been recalled? They said it would be 2 weeks before they could look at it and acted like it wasn't a major issue. I am furious. This is people's LIVES at risk. This isn't a camera malfunction, or a tailgate that doesnt lock. This is the engine shutting down then the E-Break engaging when driving and potentially flipping and spinning my vehicle out of control. Not to mention other problems like my driver side window glitching and not rolling up until I hit it two and three times, or the AC shutting down and blowing out hot air when the automatic hybrid kicks in/or the truck is half shut down at lights. But this? This is it. I will not drive a vehicle made by a company who KNOWS they have RECURRING problems and refuses to recall the vehicle for YEARS. It is hazardous to LIFE.

NHTSA complaint #11595767 — an unverified report by a vehicle owner.

SERVICE BRAKES

Bought vehicle brand new with roughly 30 miles. Put less than 20 more on it and the service ABS light/service stability control system/4wd system unavailable lights came on the vehicle. Used my scanner, cleared codes and light went off. After about 12 more miles, they all came back on.

NHTSA complaint #11567059 — an unverified report by a vehicle owner.

SERVICE BRAKES

I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.

NHTSA complaint #11566412 — an unverified report by a vehicle owner.