16 of the
267 complaints about the 2019 RAM 2500 are about the
braking system — 6% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
7,175 miles.
dash board displays trailer not connected when it is then lights and brakes goes out and will not come back on. this happens every time I haul. I have to pull over on the side and disconnect and reconnect tailer and shut off the engine and restart to reset. sometimes this works most times not. Last time it happened at 12am doing 70mph on I 95 and almost caused a severe accident. I have called dealer and the manufacturer and nhtsa and reported to no avail. This same control brake module on newer vehicles has been recalled but not on mine?
NHTSA complaint #11732630 — an unverified report by a vehicle owner.
Swedesboro, NJ
SERVICE BRAKES
Brake pedal became very soft and spongy and excessive travel. Need to pump brake pedal to restore pressure. No warning lamps. Dealer technician verified “low pedal”
NHTSA complaint #11670199 — an unverified report by a vehicle owner.
Punta Gorda, FL
SERVICE BRAKES
While driving 50 mph in traffic 2019 Ram 2500 Bighorn 6.7 Cummings Diesel lost power, steering failed and brakes failed. I had to use the emergency brake to avoid a crash. I had my daughter and 2 grandsons in the truck. ESC or ESCM light and engine light. Then the truck wouldn’t turn off. Then there was an awful noise from under the hood - it was a now loose pulley and belt.
NHTSA complaint #11626533 — an unverified report by a vehicle owner.
at 12,000 milesMaryland Heights, MO
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Ram 2500. The contact stated that the brake pedal was depressed and traveled to the floorboard. The contact engaged the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance for the repair. The failure mileage was 12,000.
NHTSA complaint #11612412 — an unverified report by a vehicle owner.
Beaverdam, VA
SERVICE BRAKES
Service ESC flashing on the dash intermittently. If I am in cruise control when it happens vehicle abruptly disables cruise control. Codes when ready are U0002 and U0212. Same problem happened about a year ago, dealer reflashed ABS and sent me on my way. I informed them of other similar trucks experiencing the same issue and that it wasn't a reflash issue. Had them document my concerns that it would just happen again after warranty...I was right.
NHTSA complaint #11603764 — an unverified report by a vehicle owner.
Alice, TX
SERVICE BRAKES
While towing a roughly 13k pound camper with my family from Texas to New York and back , I lost trailer brakes, traction control , cruise control and my trailer brakes. The trip included ice, rain, snow. We had a death in the family and the trip did not include the time to take to have this problem troubleshot. Literally one of the scariest trips ever through different elevations and traction levels. These would’ve all been just fine had the systems worked correctly. The truck only had 35,000 miles at the time. Of course by the end of this trip I was now out of warranty. ( so I think) I don’t know. With as common as this issue is , I don’t know what to do. I plan on keeping this truck but I do not anyone else drive it due to the safety concerns. As a combat veteran I’m used to doing sketchy stuff. But it’s not right. It’s dangerous. The issues continue intermittently and never when the diagnostic is available.
NHTSA complaint #11565442 — an unverified report by a vehicle owner.
Maple Grove, MN
SERVICE BRAKES
The metal pad feel off the brake pedal causing me to almost rear end someone.
NHTSA complaint #11509087 — an unverified report by a vehicle owner.
at 20,000 milesSanta Rosa, CA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and informed the contact that they could not order the parts for recall repairs. The contact contacted a second dealer, McConnell Chrysler Dodge Jeep Ram (1405 Healdsburg Ave, Healdsburg, CA 95448), and a third dealer Autoworld Jeep (1370 Auto Center Dr, Petaluma, CA 94952) however, the dealers failed to return the phone calls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the tailgate failed to open as needed intermittently. The contact stated he had to press the release button on the tailgate while pushing the tailgate for the tailgate to respond. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure). The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The contact had not experienced a failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
NHTSA complaint #11500116 — an unverified report by a vehicle owner.
at 9,000 milesMorristown, NJCrash
SERVICE BRAKES
The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were also inoperable. The air bags failed to deploy. There were no injuries reported. A police report was filed and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
NHTSA complaint #11463462 — an unverified report by a vehicle owner.
Damascus, OR
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available for 21V880000 (Fuel System, Diesel) and Parts distribution disconnect for 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control).
NHTSA complaint #11462232 — an unverified report by a vehicle owner.
Weslaco, TXCrash
SERVICE BRAKES
Service antilock came up and break pedal sensitivity change from soft to hard and caused me to missed my stopping force and hit a vehicle
NHTSA complaint #11461573 — an unverified report by a vehicle owner.
at 1,600 milesLivermore, CA
SERVICE BRAKES
POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!
NHTSA complaint #11364087 — an unverified report by a vehicle owner.
at 48,000 milesKaty, TX
SERVICE BRAKES
LEFT SIDE FRONT BRAKE FELL OFF WHEN I STOPPED TO PARK. FRONT SIDE PAD. LIKE IT WAS EJECTED.
NHTSA complaint #11329990 — an unverified report by a vehicle owner.
at 300 milesRedding, CA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK; HOWEVER, THE VEHICLE CONTINUED TO REV AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO CROWN MOTORS (LOCATED AT 555 CYPRESS AVE, REDDING, CA 96001, 888-755-5922) WHERE IT WAS DIAGNOSED THAT THE EGR VALVE CLOSED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 45 MPH UPHILL, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAME TO A ROLLING STOP. THE CONTACT STATED THAT THE ACCELERATOR AND BRAKE PEDALS FAILED. THE CONTACT HAD THE VEHICLE TOWED TO THE SAME DEALER TO BE DIAGNOSED, BUT NO CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 64570388. THE APPROXIMATE FAILURE MILEAGE WAS 300.
NHTSA complaint #11256465 — an unverified report by a vehicle owner.
at 1,900 milesGreat Falls, MTCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900.
NHTSA complaint #11252404 — an unverified report by a vehicle owner.
at 5,350 milesRiverton, UT
SERVICE BRAKES, HYDRAULIC
MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERTISING AND OWNER'S MANUAL DOCUMENTATION STATE THE VEHICLE CAN AND SHOULD BE ABLE TO PREVENT A FORWARD COLLISION, AND I BELIEVE THIS MISREPRESENTATION COULD PROVE HAZARDOUS TO BOTH VEHICLE OWNERS AND OTHER DRIVERS ON THE ROAD IF THE SYSTEM DOES NOT FUNCTION AS ADVERTISED ON BOTH THE INTERNET WEBSITE FOR RAM TRUCKS, OR THE OWNER'S MANUAL PROVIDED WITH THESE VEHICLES.
NHTSA complaint #11245738 — an unverified report by a vehicle owner.