Owners have filed 11 complaints
about the 2015 RAM 4500 with NHTSA between 2015 and 2023.
The largest single group is the brakes.
Across this model's run it ranks 2 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 49
Against the median year of the RAM 4500. 50 means typical for this
model; 100 means roughly double.
Severity — 100
63.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 34
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2015 RAM 4500
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
218.2%
0 crashes, 1 fires · median 126,616 mi
Wheels
218.2%
1 crashes, 1 fires · median 117,000 mi
Brakes
218.2%
0 crashes, 1 fires · median 74,516 mi
Suspension
19.1%
0 crashes, 1 fires · median 117,000 mi
Steering
19.1%
0 crashes, 1 fires · median 117,000 mi
Electrical System
19.1%
Median failure at 30,000 miles
Transmission & Drivetrain
19.1%
0 crashes, 1 fires · median 140,000 mi
Engine & Cooling
19.1%
Median failure at 120,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
110.0%
25,000 – 49,999 miles
110.0%
100,000 – 149,999 miles
880.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2015peak 3Aug 2023
NHTSA investigations into the 2015 RAM 4500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can ca...
PE19017Opened 12 Dec 2019Closed 22 Oct 2023POWER TRAIN
Front Driveshaft Failure
On December 12, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-017 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging failures of the front driveshaft and/or transfer case, resulting in conditions of 1) a loss of engine power, 2) loss of steering assist, 3) loss of foundation brakes, 4) unintended air bag deployment and 5) engine/cab fires from combustible fluids striking hot exhaust components. The VOQs involved model year (MY) 2015 through 2017 RAM 4500 and 5500 vehicles. ODI received information from the vehicle manufacturer [...
RQ15004Opened 24 Jul 2015Closed 5 Jan 2016ELECTRICAL SYSTEM:SOFTWARE
Software security vulnerability
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015...
Recalls on the 2015 RAM 4500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024548314,717 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 202133630,899 units in Canada
Wheels
Issue: On certain pickup and chassis-cab trucks, the owner's manual and service manual list the wrong torque specification for the wheel nuts. As a result, some trucks may have had the lug nuts over-tightened during servicing. This can damage the wheel studs and, over time, they could break. If this happens, a wheel could separate from the truck. Note: This recall only affects trucks equipped with dual rear wheels and flanged lug nuts. Safety Risk: A wheel separation could cause a loss of control and increase the risk of a crash. A wheel that separates could also hit another person or vehicle. Corrective Action: FCA Canada will contact owners by mail and instruct you to take your truck to a dealer to inspect and replace the wheel studs, as necessary. They will also provide an update for the torque specification listed in the owner's manual.
Recall 2018269635,880 units in Canada
Engine
On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.
Recall 20176637,391 units in Canada
Accessories
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
Recall 2017659290,200 units in Canada
Powertrain
On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the steering column gear shifter lever to be shifted out of the PARK (P) position without depressing the service brake pedal or having the key in the ignition, which could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the BTSI as necessary. The Body Control Module (BCM) will also be updated.
Recall 201744149,697 units in Canada
Engine
On certain vehicles equipped with 6.7 litre diesel engines, the water pump could fail. This could result in an underhood fire causing injury and/or property damage. Correction: Dealers will replace the water pump with a new one.
Recall 201532832 units in Canada
Suspension
On certain vehicles, the front suspension upper control arms may have been improperly welded during the manufacturing process. This could cause the weld connecting the bushing loop to the upper control arm to break without any warning resulting in a loss of vehicle stability, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace any defective front suspension upper control arms.
Recall 2015204169 units in Canada
Powertrain
Certain cab and chassis vehicles equipped with 6.4L gasoline engines may have been configured with a 171 km/h governed maximum speed, while the tires on the vehicle are rated to a maximum speed of 140 km/h. Vehicle operation at speeds greater than the speed rating of the tires may result in a tire failure, increasing the risk of a crash. Correction: Dealers will update vehicle software.
Reports where the owner recorded a crash, a fire, an injury or a death.
Cincinnati, OHCrash
WHEELS
Right rear wheel studs sheered off and the wheels fell off at highway speeds. It appears recall Y26 has listed this issue. One of the wheels rolled off the highway into a Tesla dealership and hit two new cars.
NHTSA complaint #11541276 — an unverified report by a vehicle owner.
at 140,000 milesStatesville, NCFire
POWER TRAIN
THE AMBULANCE WAS DRIVING DOWN THE HIGHWAY WHEN THEY FELT A VIBRATION THEN HEARD A LOUD NOISE. THE CAB FILLED WITH SMOKE AND THEY LOST STEERING, BRAKES AND THE ENGINE SHUT OFF. ENGINE THEN CAUGHT ON FIRE. AFTER THE FIRE WAS PUT OUT, FOUND THAT THE TRANSFER CASE WAS IN PIECES. FOUND ENGINE HARNESS DAMAGE, BOTH DRIVESHAFTS, BRAKE AND FUEL LINES DAMAGED. AMBULANCE BOX AND TRUCK FLOOR BOARD DAMAGED.
NHTSA complaint #11113352 — an unverified report by a vehicle owner.
at 140,000 milesStatesville, NCFire
UNKNOWN OR OTHER
THE AMBULANCE WAS DRIVING DOWN THE HIGHWAY WHEN THEY FELT A VIBRATION THEN HEARD A LOUD NOISE. THE CAB FILLED WITH SMOKE AND THEY LOST STEERING, BRAKES AND THE ENGINE SHUT OFF. ENGINE THEN CAUGHT ON FIRE. AFTER THE FIRE WAS PUT OUT, FOUND THAT THE TRANSFER CASE WAS IN PIECES. FOUND ENGINE HARNESS DAMAGE, BOTH DRIVESHAFTS, BRAKE AND FUEL LINES DAMAGED. AMBULANCE BOX AND TRUCK FLOOR BOARD DAMAGED.
NHTSA complaint #11113352 — an unverified report by a vehicle owner.
at 140,000 milesStatesville, NCFire
SERVICE BRAKES
THE AMBULANCE WAS DRIVING DOWN THE HIGHWAY WHEN THEY FELT A VIBRATION THEN HEARD A LOUD NOISE. THE CAB FILLED WITH SMOKE AND THEY LOST STEERING, BRAKES AND THE ENGINE SHUT OFF. ENGINE THEN CAUGHT ON FIRE. AFTER THE FIRE WAS PUT OUT, FOUND THAT THE TRANSFER CASE WAS IN PIECES. FOUND ENGINE HARNESS DAMAGE, BOTH DRIVESHAFTS, BRAKE AND FUEL LINES DAMAGED. AMBULANCE BOX AND TRUCK FLOOR BOARD DAMAGED.
NHTSA complaint #11113352 — an unverified report by a vehicle owner.
at 117,000 milesRaceland, LAFire
WHEELS
I PURCHASED MY 2015 RAM 4500 NEW, WITHIN THE FIRST 3000 MILES THE FRONT TIRES WERE SHOWING UNEVEN WEAR, BY 50,000 MILES THE UNEVEN WEAR WAS SEVER. I REPLACED FRONT TIRES AND HAD A FRONT-END ALIGNMENT PERFORMED. WITHIN APPROX. 3000 MILES AGAIN, THE FRONT TIRES WERE WEARING UNEVENLY. AT APPROX. 117,000 THE ABS SERVICE LIGHT CAME ON, I CALLED THE DEALERSHIP AND THEY SAID TO COME N NEXT WEEK AND THEY WOULD CHANGE A WHEEL SENSOR BUT THE VEHICLE WAS SAFE TO DRIVE UNTIL THEN. THE DAY AFTER THE ABS LIGHT CAME ON HOWEVER, THE HUB BEARINGS WENT OUT COMPLETELY AND CAUSED A SMALL FIRE. I HAD THE HUB BEARING, BRAKE CALIBER, BRAKE PADS AND ROTOR CHANGED AS A RESULT OF THE BEARINGS FAILURE. THESE HAVE NOT CHANGED THE UNEVEN WEARING AND HAS INCREASED THE OCCASIONALLY SEVER WOBBLE/SHAKE THAT OCCURS AT MID SPEEDS WHEN A ROUGH SPOT IN THE ROAD OR A SEMI SHARP CURVE IS IN THE ROADWAY.
NHTSA complaint #10938636 — an unverified report by a vehicle owner.
at 117,000 milesRaceland, LAFire
STEERING
I PURCHASED MY 2015 RAM 4500 NEW, WITHIN THE FIRST 3000 MILES THE FRONT TIRES WERE SHOWING UNEVEN WEAR, BY 50,000 MILES THE UNEVEN WEAR WAS SEVER. I REPLACED FRONT TIRES AND HAD A FRONT-END ALIGNMENT PERFORMED. WITHIN APPROX. 3000 MILES AGAIN, THE FRONT TIRES WERE WEARING UNEVENLY. AT APPROX. 117,000 THE ABS SERVICE LIGHT CAME ON, I CALLED THE DEALERSHIP AND THEY SAID TO COME N NEXT WEEK AND THEY WOULD CHANGE A WHEEL SENSOR BUT THE VEHICLE WAS SAFE TO DRIVE UNTIL THEN. THE DAY AFTER THE ABS LIGHT CAME ON HOWEVER, THE HUB BEARINGS WENT OUT COMPLETELY AND CAUSED A SMALL FIRE. I HAD THE HUB BEARING, BRAKE CALIBER, BRAKE PADS AND ROTOR CHANGED AS A RESULT OF THE BEARINGS FAILURE. THESE HAVE NOT CHANGED THE UNEVEN WEARING AND HAS INCREASED THE OCCASIONALLY SEVER WOBBLE/SHAKE THAT OCCURS AT MID SPEEDS WHEN A ROUGH SPOT IN THE ROAD OR A SEMI SHARP CURVE IS IN THE ROADWAY.
NHTSA complaint #10938636 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Cincinnati, OHCrash
WHEELS
Right rear wheel studs sheered off and the wheels fell off at highway speeds. It appears recall Y26 has listed this issue. One of the wheels rolled off the highway into a Tesla dealership and hit two new cars.
NHTSA complaint #11541276 — an unverified report by a vehicle owner.
at 120,000 milesRomeoville, IL
ENGINE
ENGINE OIL COOLER POURING ENGINE OIL OUT!!
NHTSA complaint #11378541 — an unverified report by a vehicle owner.
at 113,233 milesParkville, MD
UNKNOWN OR OTHER
I WAS DRIVING ON HIGH WAY ENGINE POWER REDUCED. I PULLED OVER CHECK ENGINE LIGHT CAME ON. I DROVE MY MECHANIC SHOP HE CHECKED OBD CODE TOLD ME YOUR ECU INTERNAL PERFORMANCE ISSUE MEMORY LOSS NEED TO REFLASH. IT CAN SHUT DOWN ANT TIME ON HIGH WAY AND CAUSE PROBLEM.
NHTSA complaint #11163998 — an unverified report by a vehicle owner.
at 140,000 milesStatesville, NCFire
POWER TRAIN
THE AMBULANCE WAS DRIVING DOWN THE HIGHWAY WHEN THEY FELT A VIBRATION THEN HEARD A LOUD NOISE. THE CAB FILLED WITH SMOKE AND THEY LOST STEERING, BRAKES AND THE ENGINE SHUT OFF. ENGINE THEN CAUGHT ON FIRE. AFTER THE FIRE WAS PUT OUT, FOUND THAT THE TRANSFER CASE WAS IN PIECES. FOUND ENGINE HARNESS DAMAGE, BOTH DRIVESHAFTS, BRAKE AND FUEL LINES DAMAGED. AMBULANCE BOX AND TRUCK FLOOR BOARD DAMAGED.
NHTSA complaint #11113352 — an unverified report by a vehicle owner.
at 140,000 milesStatesville, NCFire
UNKNOWN OR OTHER
THE AMBULANCE WAS DRIVING DOWN THE HIGHWAY WHEN THEY FELT A VIBRATION THEN HEARD A LOUD NOISE. THE CAB FILLED WITH SMOKE AND THEY LOST STEERING, BRAKES AND THE ENGINE SHUT OFF. ENGINE THEN CAUGHT ON FIRE. AFTER THE FIRE WAS PUT OUT, FOUND THAT THE TRANSFER CASE WAS IN PIECES. FOUND ENGINE HARNESS DAMAGE, BOTH DRIVESHAFTS, BRAKE AND FUEL LINES DAMAGED. AMBULANCE BOX AND TRUCK FLOOR BOARD DAMAGED.
NHTSA complaint #11113352 — an unverified report by a vehicle owner.
at 140,000 milesStatesville, NCFire
SERVICE BRAKES
THE AMBULANCE WAS DRIVING DOWN THE HIGHWAY WHEN THEY FELT A VIBRATION THEN HEARD A LOUD NOISE. THE CAB FILLED WITH SMOKE AND THEY LOST STEERING, BRAKES AND THE ENGINE SHUT OFF. ENGINE THEN CAUGHT ON FIRE. AFTER THE FIRE WAS PUT OUT, FOUND THAT THE TRANSFER CASE WAS IN PIECES. FOUND ENGINE HARNESS DAMAGE, BOTH DRIVESHAFTS, BRAKE AND FUEL LINES DAMAGED. AMBULANCE BOX AND TRUCK FLOOR BOARD DAMAGED.
NHTSA complaint #11113352 — an unverified report by a vehicle owner.
at 117,000 milesRaceland, LAFire
WHEELS
I PURCHASED MY 2015 RAM 4500 NEW, WITHIN THE FIRST 3000 MILES THE FRONT TIRES WERE SHOWING UNEVEN WEAR, BY 50,000 MILES THE UNEVEN WEAR WAS SEVER. I REPLACED FRONT TIRES AND HAD A FRONT-END ALIGNMENT PERFORMED. WITHIN APPROX. 3000 MILES AGAIN, THE FRONT TIRES WERE WEARING UNEVENLY. AT APPROX. 117,000 THE ABS SERVICE LIGHT CAME ON, I CALLED THE DEALERSHIP AND THEY SAID TO COME N NEXT WEEK AND THEY WOULD CHANGE A WHEEL SENSOR BUT THE VEHICLE WAS SAFE TO DRIVE UNTIL THEN. THE DAY AFTER THE ABS LIGHT CAME ON HOWEVER, THE HUB BEARINGS WENT OUT COMPLETELY AND CAUSED A SMALL FIRE. I HAD THE HUB BEARING, BRAKE CALIBER, BRAKE PADS AND ROTOR CHANGED AS A RESULT OF THE BEARINGS FAILURE. THESE HAVE NOT CHANGED THE UNEVEN WEARING AND HAS INCREASED THE OCCASIONALLY SEVER WOBBLE/SHAKE THAT OCCURS AT MID SPEEDS WHEN A ROUGH SPOT IN THE ROAD OR A SEMI SHARP CURVE IS IN THE ROADWAY.
NHTSA complaint #10938636 — an unverified report by a vehicle owner.
at 117,000 milesRaceland, LAFire
STEERING
I PURCHASED MY 2015 RAM 4500 NEW, WITHIN THE FIRST 3000 MILES THE FRONT TIRES WERE SHOWING UNEVEN WEAR, BY 50,000 MILES THE UNEVEN WEAR WAS SEVER. I REPLACED FRONT TIRES AND HAD A FRONT-END ALIGNMENT PERFORMED. WITHIN APPROX. 3000 MILES AGAIN, THE FRONT TIRES WERE WEARING UNEVENLY. AT APPROX. 117,000 THE ABS SERVICE LIGHT CAME ON, I CALLED THE DEALERSHIP AND THEY SAID TO COME N NEXT WEEK AND THEY WOULD CHANGE A WHEEL SENSOR BUT THE VEHICLE WAS SAFE TO DRIVE UNTIL THEN. THE DAY AFTER THE ABS LIGHT CAME ON HOWEVER, THE HUB BEARINGS WENT OUT COMPLETELY AND CAUSED A SMALL FIRE. I HAD THE HUB BEARING, BRAKE CALIBER, BRAKE PADS AND ROTOR CHANGED AS A RESULT OF THE BEARINGS FAILURE. THESE HAVE NOT CHANGED THE UNEVEN WEARING AND HAS INCREASED THE OCCASIONALLY SEVER WOBBLE/SHAKE THAT OCCURS AT MID SPEEDS WHEN A ROUGH SPOT IN THE ROAD OR A SEMI SHARP CURVE IS IN THE ROADWAY.
NHTSA complaint #10938636 — an unverified report by a vehicle owner.
at 117,000 milesRaceland, LAFire
SUSPENSION
I PURCHASED MY 2015 RAM 4500 NEW, WITHIN THE FIRST 3000 MILES THE FRONT TIRES WERE SHOWING UNEVEN WEAR, BY 50,000 MILES THE UNEVEN WEAR WAS SEVER. I REPLACED FRONT TIRES AND HAD A FRONT-END ALIGNMENT PERFORMED. WITHIN APPROX. 3000 MILES AGAIN, THE FRONT TIRES WERE WEARING UNEVENLY. AT APPROX. 117,000 THE ABS SERVICE LIGHT CAME ON, I CALLED THE DEALERSHIP AND THEY SAID TO COME N NEXT WEEK AND THEY WOULD CHANGE A WHEEL SENSOR BUT THE VEHICLE WAS SAFE TO DRIVE UNTIL THEN. THE DAY AFTER THE ABS LIGHT CAME ON HOWEVER, THE HUB BEARINGS WENT OUT COMPLETELY AND CAUSED A SMALL FIRE. I HAD THE HUB BEARING, BRAKE CALIBER, BRAKE PADS AND ROTOR CHANGED AS A RESULT OF THE BEARINGS FAILURE. THESE HAVE NOT CHANGED THE UNEVEN WEARING AND HAS INCREASED THE OCCASIONALLY SEVER WOBBLE/SHAKE THAT OCCURS AT MID SPEEDS WHEN A ROUGH SPOT IN THE ROAD OR A SEMI SHARP CURVE IS IN THE ROADWAY.
NHTSA complaint #10938636 — an unverified report by a vehicle owner.
at 30,000 milesSalem, OR
ELECTRICAL SYSTEM
I AM WITH A STATE DOT AND WE HAVE EXPERIENCED TRANSMISSION WATER INTRUSION INTO A TRANSMISSION BULKHEAD CONNECTOR ON TWO TRUCKS WITH A THIRD UNCONFIRMED. THE MODELS AFFECTED ARE FROM THE 2014 AND 2015 MODEL YEARS FOR THE RAM 4500 AND 5500. THIS BULKHEAD CONNECTOR IS LOCATED NEAR FRONT WHEEL SPLASH AND IT IS NOT PROPERLY PROTECTED. WHEN WATER ENTER THE ELECTRICAL CONNECTOR, THE TCM CAN SHORT CIRCUIT AND AN INPUT SPEED SENSOR CAN SHORT CIRCUIT WITHOUT PRIOR WARNING TO THE DRIVER WHICH RENDERS THE TRUCK TO LOSE THE TRANSMISSION FUNCTIONALITY WHILE IN MOTION. FCA WESTERN REGIONAL MANAGERS HAVE BEEN NOTIFIED AND THE FCA FIX IS TO APPLY DIELECTRIC GREASE TO THE CONNECTOR, WHICH IS NOT A LONG-TERM SOLUTION. DIELECTRIC GREASE WILL WASHOUT IN TIME. A PROPER SOLUTION INVOLVES A PROPER SPLASH SHIELD OR RELOCATING THE ENTIRE HARNESS AWAY FROM WHEEL SPLASH.
NHTSA complaint #10927414 — an unverified report by a vehicle owner.
at 9,032 milesDearing, GA
SERVICE BRAKES
IN NOVEMBER 2014 I PURCHASED A SECOND RAM 4500 AND NOTICED THAT THE BRAKES WERE NOT AS GOOD AS MY PREVIOUS 4500 THAT I STILL HAVE. I BROUGHT THIS TO THE ATTENTION OF THE SELLING DEALER AND THEY SAID NOTHING WAS WRONG. I DROVE THE TRUCK AND NOTICED THAT THE BRAKE PEDAL WAS GETTING LOWER AND SPONGY AND THAT THE BRAKES WOULD NOT STOP THE TRUCK LIKE THEY SHOULD. I TOOK THE TRUCK BACK TO ANOTHER DEALER ON 3/11/15 WITH SAME COMPLAINT THEY SAID NOTHING WAS WRONG. WHEN I PICKED THE TRUCK UP I NOTICED THAT THE BRAKES WERE WORKING CORRECTLY. I ASKED WHAT THEY DID AND THEY SAID NOTHING. AFTER ABOUT A WEEK THE BRAKES WENT BACK TO NOT STOPPING THE TRUCK LIKE IT SHOULD AND THE PEDAL WAS SPONGY AND LOW. I CONTACTED THE DEALER AGAIN. THEY SAID NOTHING WAS WRONG WITH THE BRAKES. I THEN WENT TO THE DEALER WITH BOTH OF MY TRUCKS A 2014 4500 AND HAD THEM DRIVE BOTH TRUCKS. THEY STATED YES THERE IS SOMETHING WRONG AND THEY WOULD CONTACT CHRYSLER. I THEN RETURNED THE TRUCK TO THE DEALER FOR FURTHER TESTING AS CHRYSLER NEEDED THE DEALER TO DO. AFTER TESTING THE DEALER STATED THAT ALL TESTS CHECKED OUT SO CHRYSLER SAYS THAT THERE IS NOTHING WRONG. THE DEALER AGREES THERE IS SOMETHING WRONG. I HAVE COMPLAINED TO CHRYSLER . IF THESE BRAKES ARE CHECKING OK WHY DO THEY NOT STOP THE TRUCK AS THEY SHOULD , THIS IS A ACCIDENT WAITING TO HAPPEN AND THIS IS A COMMERCIAL TRUCK. IT NEEDS TO BE FIXED .
NHTSA complaint #10714805 — an unverified report by a vehicle owner.