A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2024peak 4Jun 2026
NHTSA investigations into the 2023 Rivian EDV
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE25011Opened 22 Sep 2025Closed 25 Feb 2026SEAT BELTS:FRONT:ANCHORAGE
Rivian EDV Seat Belt Anchor Detachment
On September 22, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 25011 to investigate and assess allegations of seat belt performance concerns in certain Model Year (MY) 2022-2023 Rivian Electric Delivery Van (EDV). ODI has received fourteen (14) Vehicle Owner Questionnaires (VOQ) reporting potential failures of the driver’s front outboard seat belt anchorage system. The anchorage utilizes a steel-braided cable linked to the seat frame, which supports the seat belt webbing that secures the occupant in the event of a crash. The VOQ describe instances in whic...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Omaha, NE10 injured
UNKNOWN OR OTHER
Air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. I have 30 Rivian vehicles that this update has happened to and I have multiple driver's a day that are being affected by heat related issue with this new update.
NHTSA complaint #11746198 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Omaha, NE10 injured
UNKNOWN OR OTHER
Air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. I have 30 Rivian vehicles that this update has happened to and I have multiple driver's a day that are being affected by heat related issue with this new update.
NHTSA complaint #11746198 — an unverified report by a vehicle owner.
Toledo, OH
SUSPENSION
The rear axle beam on this vehicle is cracked. The beam is nearly cracked all the way through with just a small amount of material still holding it together. An image is attached showing the part failure.
NHTSA complaint #11731587 — an unverified report by a vehicle owner.
Perrysburg, OH
SEAT BELTS
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The pretensioner mounting cable is still intact, just the connection plate to the plastic housing failed. The attached image shows the plastic housing and mounting cable separated.
NHTSA complaint #11716787 — an unverified report by a vehicle owner.
Perrysburg, OH
SUSPENSION
During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
NHTSA complaint #11716783 — an unverified report by a vehicle owner.
Beaverton, OR
SEAT BELTS
The seatbelt cable completely snapped- it's a huge metal cord and should not have failed.
NHTSA complaint #11699227 — an unverified report by a vehicle owner.
Toledo, OH
SEAT BELTS
The ANCHOR - SEAT BELT_PTP 1_5 PRE-TENSION POINT snaps on these vehicles very often
NHTSA complaint #11693751 — an unverified report by a vehicle owner.
Toledo, OH
SEAT BELTS
The seatbelt pretensioner failed in the Rivian EDV 700. This is a common problem and puts drivers at serious risk of injury or death in an accident. The pretensioner comes apart without warning. We have seen this on several of the Rivian EDV 700s in our fleet.
NHTSA complaint #11693103 — an unverified report by a vehicle owner.
Chandler, AZ
SEAT BELTS
Seat belt relaeases from the anchor point causing a major concern with this vehicle. We have multiple failures at the same point.
NHTSA complaint #11691719 — an unverified report by a vehicle owner.
Perrysburg, OH
SEAT BELTS
The seatbelt pretensioner anchor cable completely severed and broke apart during operation. This is the metal cable near the drivers left hip that secures the seatbelt across the drivers lap area. A photo of the broken cable is attached.
NHTSA complaint #11691273 — an unverified report by a vehicle owner.
Toledo, OH
SEAT BELTS
The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Rivian service. This is the third different vehicle in the last 30 days that this part has failed in the exact same manner.
NHTSA complaint #11677604 — an unverified report by a vehicle owner.
Toledo, OH
SEAT BELTS
A braided steel cable that anchors the driver seatbelt harness to the seat broke during operation. The steel cable was completely severed, leaving the driver no loner restrained in the event of a collision. This is the second vehicle this month that has experienced the exact same failure.
NHTSA complaint #11677610 — an unverified report by a vehicle owner.
Toledo, OH
SEAT BELTS
The metal braided steel cable that anchors the seatbelt harness to the driver seat broke in half during operation. This severed cable left the driver unrestrained in the event of a collision.
NHTSA complaint #11677613 — an unverified report by a vehicle owner.
Toledo, OH
SEAT BELTS
A metal braided cable used as the seatbelt pretensioner broke in half during operation. This cable is what anchors the drivers seatbelt harness to the seat. This left the driver unrestrained in the event of a collision. The broken part was replaced by Rivian service.
NHTSA complaint #11677616 — an unverified report by a vehicle owner.
Mansfield, TX
POWER TRAIN
I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road, highway, parking lot, etc. When 50% of the vehicles and counting have the same issue then is a manufacturing issue that should be covered under warranty. This has been escalated to Rivian and their position is that they fail for excessive force. This is NOT true and they are putting peoples lives in danger.
NHTSA complaint #11631659 — an unverified report by a vehicle owner.
Glastonbury, CT
VEHICLE SPEED CONTROL
The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
NHTSA complaint #11590929 — an unverified report by a vehicle owner.
Glastonbury, CT
STEERING
The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
NHTSA complaint #11590929 — an unverified report by a vehicle owner.