Owners have filed 14 complaints
about the 2002 Saab 9-3 Convertible with NHTSA between 2002 and 2011.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Saab 9-3 Convertible. 50 means typical for this
model; 100 means roughly double.
Severity — 100
71.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
73% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Saab 9-3 Convertible
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2002 Saab 9-3 Convertible
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
428.6%
0 crashes, 4 fires · median 13,000 mi
Body & Structure
214.3%
0 crashes, 1 fires · median 13,000 mi
Airbags
214.3%
1 crashes, 0 fires · median 8,800 mi
Doors, Latches & Locks
17.1%
0 crashes, 1 fires · median 13,000 mi
Windows, Mirrors & Wipers
17.1%
Median failure at 19,000 miles
Lights
17.1%
Median failure at 55,000 miles
Brakes
17.1%
Median failure at 40,000 miles
Transmission & Drivetrain
17.1%
0 crashes, 1 fires · median 54,000 mi
Engine & Cooling
17.1%
0 crashes, 1 fires · median 13,000 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
19.1%
10,000 – 24,999 miles
763.6%
25,000 – 49,999 miles
19.1%
50,000 – 74,999 miles
218.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2002peak 6Jun 2011
NHTSA investigations into the 2002 Saab 9-3 Convertible
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
ODI OPENED PE05-017 BASED ON 35 REPORTS OF ALLEGED ENGINE STALLING DUE TO THE FAILURE OF THE IDM CASSETTE ON THE SUBJECT VEHICLES.ALL COMPLAINANTS REPORTED THAT THE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING AND MOST REPORTED THAT THE VEHICLE WOULD NOT RESTART.IN 3 INCIDENTS, THE COMPLAINANTS REPORTED SMOKE AND/OR FIRE RESULTED FROM THE IDM FAILURE.DURING PE05-017, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE THE COMPLAINANTS ALLEGED A STALL OR FIRE.ON SEPTEMBER 13, 2005, GENERAL MOTORS (GM) NOTIFIED NHTSA OF A...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Isle OF Palms, SC1 injured
AIR BAGS
SLOWLY APPROACHING STOPLIGHT, AND DRIVERS SIDE, SIDE AIRBAG GOES OFF FOR NO APPARENT REASON. DRIVER WAS STRUCK IN SIDE OF HEAD, AND UPPER BODY, SOME HEARING LOSS SUFFERED ALSO.
NHTSA complaint #10406287 — an unverified report by a vehicle owner.
at 54,000 milesGreat Falls, VAFire
POWER TRAIN:MANUAL TRANSMISSION
ON AUGUST 13, 2006, MY WIFE WAS DRIVING OUR 2002 SAAB 9-3 CONVERTIBLE WHEN THE ENGINE CAUGHT FIRE. SHE WAS ABLE TO GET OUT OF THE CAR SAFELY, BUT THE CAR WAS DESTROYED. INVESTIGATIONS BY INTERNATIONAL MOTORS (FALLS CHURCH, VA) AFTER THE EVENT SHOWED THAT THE TRANSMISSION HAD DISINTEGRATED AND TRANSMISSION FLUID HAS SPRAYED THROUGHOUT THE ENGINE COMPARTMENT CAUSING THE FIRE.
NHTSA complaint #10172272 — an unverified report by a vehicle owner.
Great Falls, VAFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2002 SAAB 9-3 WITH 54K MILES CAUGHT FIRE WHILE MY WIFE WAS DRIVING IT ON SUNDAY, AUGUST 13, 2006.
NHTSA complaint #10166447 — an unverified report by a vehicle owner.
at 8,800 milesJacksonville, FLCrash
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
ON APRIL 8, 2004 MY WIFES 2002 SAAB CONVERTIBLE WAS STRUCK BY A VEHICLE THAT FAILED TO YIELD AT A STOP SIGN. THE CAR WAS SEVERELY DAMAGED AND WAS TOWED TO NIMNICHT SAAB, THE ONLY AUTHORIZED SAAB DEALER IN JACKSONVILLE, FL. ALTHOUGH THE ACCIDENT RESULTED IN MORE THAN $8,000 TO OUR VEHICLE AND THE IMPACT ZONE WAS A T-BONE TYPE IMPACT TO THE DRIVER SIDE DOOR, THE DRIVER SIDE AIRBAG FAILED TO DEPLOY. AS OF THIS WRITING, OUR CAR REMAINS AT THE DEALERSHIP AND HAS YET TO BE REPAIRED. THIS REPAIR DELAY SITUATION HAS BEEN CREATED, IN LARGE PART, BY THE FACT THAT THE PRIMARY REPLACEMENT PART NECESSARY TO REPAIR THE VEHICLE HAS BEEN ON FACTORY BACK ORDER SINCE MID-APRIL. OVER FIVE MONTHS LATER, THERE IS STILL NO SPECIFIC TIME-FRAME FOR RECEIPT OF THIS PART. TO MAKE MATTERS WORSE, NIMNICHT SAAB HAS RECENTLY INFORMED US THAT THEY NO LONGER HAVE INTEREST IN REPAIRING OUR VEHICLE UNDER ANY CIRCUMSTANCES, AND ARE DEMANDING THAT WE REMOVE OUR CAR FROM THEIR LOT AND PAY THEM MORE THAN $1,000 IN STORAGE FEES. ID BE SINCERELY AND ETERNALLY GRATEFUL IF YOU WOULD CONSIDER OUR PLIGHT AND BRING AWARENESS TO YOUR VIEWING AUDIENCE TO THIS SEEMINGLY ENDLESS QUAGMIRE. DOING SO MIGHT CONVINCE THE PARTIES INVOLVED (SAAB CARS USA, NIMNICHT SAAB, ST. PAUL TRAVELERS INSURANCE) TO RESOLVE THIS MATTER TO EVERYONES SATISFACTION.
NHTSA complaint #10088961 — an unverified report by a vehicle owner.
at 13,000 milesEaston, CTFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2002 SAAB 9-3 CONVERTIBLE, ABOUT 13,000 MILES CAUGHT ON FIRE. DROVE TO OFFICE, TURNED OFF ENGINE, & PARKED CAR. GOT OUT OF CAR & NOTED UNUSUAL SMELL DESPITE THAT GUAGES INDICATED "CHECKING OK"AY. *AK WENT INTO MY OFFICE & CALLED ZEE SAAB OF MILFORD WHERE NEW CAR WAS ORIGINALLY LEASED FROM & WHERE ALL SERVICES HAD BEEN PERFORMED. NO PROBLEMS HAD EVER BEEN NOTED WITH THE CAR. TOLD TO CALL SAAB ROADSIDE ASSISTANCE, WHICH I DID. WENT BACK OUTSIDE TO WHERE CAR WAS PARKED TO WAIT FOR ROADSIDE AND NOTICED SMOKE COMING FROM THE HOOD AREA. THEN SAW FIRE & FLAMES COMING FROM THE TOP OF THE HOOD AND UNDERNEATH THE FRONT OF THE CAR. IMMEDIATELY CALLED WITON CT FIRE DEPARTMENT AND WITHIN 15 MINUTES FIRE WAS EXTINGUISHED. IN THAT VERY SHORT AMOUNT OF TIME, THE ENTIRE FRONT OF THE CAR WAS SIGNIFICANTLY DAMAGED FROM THE FIRE. A NEWSPAPER REPORTER WAS WITH THE FIRE DEPT. & TOOK ABOUT 30 PHOTOS OF THE FIRE & THE RESULTING DAMAGE. SAAB ROADSIDE ARRIVED & I REQUESTED THAT THE CAR BE TAKEN TO SAAB OF MILFORD. I NOTIFIED ALLSTATE, MY INSURER. ALLSTATE CLAIMS REP & ENGINEEER EXAMINED THE CAR (ALTHOUGH REQUESTED,TO DATE, I HAVE NOT RECEIVED A COPY OF THE ALLSTATE ENGINEER'S REPIORT). ALLSTATE ENGINEER INFORMED SAAB OF MILFORD THAT THE FIRE WAS FROM "UNDETERMINED CAUSES" & CAR WAS "TOTALLED". DEALER INFORMED ME THAT DESPITE THE FACT THAT CAR HAD ONLY ABOUT 13,000 MILES, THE DEALER PERFORMED ALL SERVICES & THERE WERE NO WARNING LIGHTS OR INDICATORS OF A PROBLEM, THE DAMAGES WERE NOT COVERED BY SAAB DEALER OR MANUFACTURER WARRANTY. CLEARLY, FIRES DON'T JUST START AND THERE WAS SOME TYPE OF FAILURE(S) WITH THE CAR.
NHTSA complaint #10068218 — an unverified report by a vehicle owner.
at 13,000 milesEaston, CTFire
STRUCTURE:BODY:HOOD
2002 SAAB 9-3 CONVERTIBLE, ABOUT 13,000 MILES CAUGHT ON FIRE. DROVE TO OFFICE, TURNED OFF ENGINE, & PARKED CAR. GOT OUT OF CAR & NOTED UNUSUAL SMELL DESPITE THAT GUAGES INDICATED "CHECKING OK"AY. *AK WENT INTO MY OFFICE & CALLED ZEE SAAB OF MILFORD WHERE NEW CAR WAS ORIGINALLY LEASED FROM & WHERE ALL SERVICES HAD BEEN PERFORMED. NO PROBLEMS HAD EVER BEEN NOTED WITH THE CAR. TOLD TO CALL SAAB ROADSIDE ASSISTANCE, WHICH I DID. WENT BACK OUTSIDE TO WHERE CAR WAS PARKED TO WAIT FOR ROADSIDE AND NOTICED SMOKE COMING FROM THE HOOD AREA. THEN SAW FIRE & FLAMES COMING FROM THE TOP OF THE HOOD AND UNDERNEATH THE FRONT OF THE CAR. IMMEDIATELY CALLED WITON CT FIRE DEPARTMENT AND WITHIN 15 MINUTES FIRE WAS EXTINGUISHED. IN THAT VERY SHORT AMOUNT OF TIME, THE ENTIRE FRONT OF THE CAR WAS SIGNIFICANTLY DAMAGED FROM THE FIRE. A NEWSPAPER REPORTER WAS WITH THE FIRE DEPT. & TOOK ABOUT 30 PHOTOS OF THE FIRE & THE RESULTING DAMAGE. SAAB ROADSIDE ARRIVED & I REQUESTED THAT THE CAR BE TAKEN TO SAAB OF MILFORD. I NOTIFIED ALLSTATE, MY INSURER. ALLSTATE CLAIMS REP & ENGINEEER EXAMINED THE CAR (ALTHOUGH REQUESTED,TO DATE, I HAVE NOT RECEIVED A COPY OF THE ALLSTATE ENGINEER'S REPIORT). ALLSTATE ENGINEER INFORMED SAAB OF MILFORD THAT THE FIRE WAS FROM "UNDETERMINED CAUSES" & CAR WAS "TOTALLED". DEALER INFORMED ME THAT DESPITE THE FACT THAT CAR HAD ONLY ABOUT 13,000 MILES, THE DEALER PERFORMED ALL SERVICES & THERE WERE NO WARNING LIGHTS OR INDICATORS OF A PROBLEM, THE DAMAGES WERE NOT COVERED BY SAAB DEALER OR MANUFACTURER WARRANTY. CLEARLY, FIRES DON'T JUST START AND THERE WAS SOME TYPE OF FAILURE(S) WITH THE CAR.
NHTSA complaint #10068218 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Isle OF Palms, SC1 injured
AIR BAGS
SLOWLY APPROACHING STOPLIGHT, AND DRIVERS SIDE, SIDE AIRBAG GOES OFF FOR NO APPARENT REASON. DRIVER WAS STRUCK IN SIDE OF HEAD, AND UPPER BODY, SOME HEARING LOSS SUFFERED ALSO.
NHTSA complaint #10406287 — an unverified report by a vehicle owner.
at 55,000 milesPort Washington, NY
EXTERIOR LIGHTING
USE OF HIGH BEAMS CAUSES QUICK FAILURE OF HEADLAMPS.
NHTSA complaint #10325364 — an unverified report by a vehicle owner.
at 54,000 milesGreat Falls, VAFire
POWER TRAIN:MANUAL TRANSMISSION
ON AUGUST 13, 2006, MY WIFE WAS DRIVING OUR 2002 SAAB 9-3 CONVERTIBLE WHEN THE ENGINE CAUGHT FIRE. SHE WAS ABLE TO GET OUT OF THE CAR SAFELY, BUT THE CAR WAS DESTROYED. INVESTIGATIONS BY INTERNATIONAL MOTORS (FALLS CHURCH, VA) AFTER THE EVENT SHOWED THAT THE TRANSMISSION HAD DISINTEGRATED AND TRANSMISSION FLUID HAS SPRAYED THROUGHOUT THE ENGINE COMPARTMENT CAUSING THE FIRE.
NHTSA complaint #10172272 — an unverified report by a vehicle owner.
Great Falls, VAFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2002 SAAB 9-3 WITH 54K MILES CAUGHT FIRE WHILE MY WIFE WAS DRIVING IT ON SUNDAY, AUGUST 13, 2006.
NHTSA complaint #10166447 — an unverified report by a vehicle owner.
at 40,000 milesEast Hartland, CT
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DT: 5/4/05, CAR WAS AT DEALER5 FOR REGULARLY MAINTENANCE. DEALER REPORTED REAR BRAKES WERE RUSTED TO THE POINT OF NOT BEING ABLE TO OPERATE. SERVICE MANAGER SAID THAT SAAB HAD A HISTORY OF BRAKES DETERIORATING AT LOW MILES. CALLER COMPLAINED ABOUT SAAB, DEALER COULD NOT OFFER ANY HELP. NO PREVIOUS PROBLEM WITH VEHICLE, WHICH WAS IS REGULARLY SERVICED, AND RECORDS WERE AVAILABLE.
NHTSA complaint #10120254 — an unverified report by a vehicle owner.
at 8,800 milesJacksonville, FLCrash
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
ON APRIL 8, 2004 MY WIFES 2002 SAAB CONVERTIBLE WAS STRUCK BY A VEHICLE THAT FAILED TO YIELD AT A STOP SIGN. THE CAR WAS SEVERELY DAMAGED AND WAS TOWED TO NIMNICHT SAAB, THE ONLY AUTHORIZED SAAB DEALER IN JACKSONVILLE, FL. ALTHOUGH THE ACCIDENT RESULTED IN MORE THAN $8,000 TO OUR VEHICLE AND THE IMPACT ZONE WAS A T-BONE TYPE IMPACT TO THE DRIVER SIDE DOOR, THE DRIVER SIDE AIRBAG FAILED TO DEPLOY. AS OF THIS WRITING, OUR CAR REMAINS AT THE DEALERSHIP AND HAS YET TO BE REPAIRED. THIS REPAIR DELAY SITUATION HAS BEEN CREATED, IN LARGE PART, BY THE FACT THAT THE PRIMARY REPLACEMENT PART NECESSARY TO REPAIR THE VEHICLE HAS BEEN ON FACTORY BACK ORDER SINCE MID-APRIL. OVER FIVE MONTHS LATER, THERE IS STILL NO SPECIFIC TIME-FRAME FOR RECEIPT OF THIS PART. TO MAKE MATTERS WORSE, NIMNICHT SAAB HAS RECENTLY INFORMED US THAT THEY NO LONGER HAVE INTEREST IN REPAIRING OUR VEHICLE UNDER ANY CIRCUMSTANCES, AND ARE DEMANDING THAT WE REMOVE OUR CAR FROM THEIR LOT AND PAY THEM MORE THAN $1,000 IN STORAGE FEES. ID BE SINCERELY AND ETERNALLY GRATEFUL IF YOU WOULD CONSIDER OUR PLIGHT AND BRING AWARENESS TO YOUR VIEWING AUDIENCE TO THIS SEEMINGLY ENDLESS QUAGMIRE. DOING SO MIGHT CONVINCE THE PARTIES INVOLVED (SAAB CARS USA, NIMNICHT SAAB, ST. PAUL TRAVELERS INSURANCE) TO RESOLVE THIS MATTER TO EVERYONES SATISFACTION.
NHTSA complaint #10088961 — an unverified report by a vehicle owner.
at 19,000 milesGwynedd Valley, PA
VISIBILITY
A CRACK FORMED ON THE INSIDE LAYER OF THE GLASS RIGHT WHERE THE DRIVER'S SIDE CONVERTIBLE TOP LATCH IN THE FRAME IS LOCATED. THE DEALER DECLARED THAT THIS OCCURRED AS A RESULT OF AN IMPACT AS OPPOSED TO STRESS FROM THE FRAME AND REFUSED TO CORRECT IT UNDER THE WARRANTY. THERE WAS NO SIGN OF AN EXTERIOR IMPACT AND THE CRACK ORIGINATED ON THE INTERIOR SIDE OF THE GLASS. THERE IS CLEARLY A DEFECT EITHER IN THE CONSTRUCTION OF THE WINDSHIELD OR IN THE MANNER IN WHICH THE TOP LATCHES TO THE FRAME, WHICH CAUSED THE GLASS TO CRACK *JB.
NHTSA complaint #10078840 — an unverified report by a vehicle owner.
at 13,000 milesEaston, CTFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2002 SAAB 9-3 CONVERTIBLE, ABOUT 13,000 MILES CAUGHT ON FIRE. DROVE TO OFFICE, TURNED OFF ENGINE, & PARKED CAR. GOT OUT OF CAR & NOTED UNUSUAL SMELL DESPITE THAT GUAGES INDICATED "CHECKING OK"AY. *AK WENT INTO MY OFFICE & CALLED ZEE SAAB OF MILFORD WHERE NEW CAR WAS ORIGINALLY LEASED FROM & WHERE ALL SERVICES HAD BEEN PERFORMED. NO PROBLEMS HAD EVER BEEN NOTED WITH THE CAR. TOLD TO CALL SAAB ROADSIDE ASSISTANCE, WHICH I DID. WENT BACK OUTSIDE TO WHERE CAR WAS PARKED TO WAIT FOR ROADSIDE AND NOTICED SMOKE COMING FROM THE HOOD AREA. THEN SAW FIRE & FLAMES COMING FROM THE TOP OF THE HOOD AND UNDERNEATH THE FRONT OF THE CAR. IMMEDIATELY CALLED WITON CT FIRE DEPARTMENT AND WITHIN 15 MINUTES FIRE WAS EXTINGUISHED. IN THAT VERY SHORT AMOUNT OF TIME, THE ENTIRE FRONT OF THE CAR WAS SIGNIFICANTLY DAMAGED FROM THE FIRE. A NEWSPAPER REPORTER WAS WITH THE FIRE DEPT. & TOOK ABOUT 30 PHOTOS OF THE FIRE & THE RESULTING DAMAGE. SAAB ROADSIDE ARRIVED & I REQUESTED THAT THE CAR BE TAKEN TO SAAB OF MILFORD. I NOTIFIED ALLSTATE, MY INSURER. ALLSTATE CLAIMS REP & ENGINEEER EXAMINED THE CAR (ALTHOUGH REQUESTED,TO DATE, I HAVE NOT RECEIVED A COPY OF THE ALLSTATE ENGINEER'S REPIORT). ALLSTATE ENGINEER INFORMED SAAB OF MILFORD THAT THE FIRE WAS FROM "UNDETERMINED CAUSES" & CAR WAS "TOTALLED". DEALER INFORMED ME THAT DESPITE THE FACT THAT CAR HAD ONLY ABOUT 13,000 MILES, THE DEALER PERFORMED ALL SERVICES & THERE WERE NO WARNING LIGHTS OR INDICATORS OF A PROBLEM, THE DAMAGES WERE NOT COVERED BY SAAB DEALER OR MANUFACTURER WARRANTY. CLEARLY, FIRES DON'T JUST START AND THERE WAS SOME TYPE OF FAILURE(S) WITH THE CAR.
NHTSA complaint #10068218 — an unverified report by a vehicle owner.
at 13,000 milesEaston, CTFire
STRUCTURE:BODY:HOOD
2002 SAAB 9-3 CONVERTIBLE, ABOUT 13,000 MILES CAUGHT ON FIRE. DROVE TO OFFICE, TURNED OFF ENGINE, & PARKED CAR. GOT OUT OF CAR & NOTED UNUSUAL SMELL DESPITE THAT GUAGES INDICATED "CHECKING OK"AY. *AK WENT INTO MY OFFICE & CALLED ZEE SAAB OF MILFORD WHERE NEW CAR WAS ORIGINALLY LEASED FROM & WHERE ALL SERVICES HAD BEEN PERFORMED. NO PROBLEMS HAD EVER BEEN NOTED WITH THE CAR. TOLD TO CALL SAAB ROADSIDE ASSISTANCE, WHICH I DID. WENT BACK OUTSIDE TO WHERE CAR WAS PARKED TO WAIT FOR ROADSIDE AND NOTICED SMOKE COMING FROM THE HOOD AREA. THEN SAW FIRE & FLAMES COMING FROM THE TOP OF THE HOOD AND UNDERNEATH THE FRONT OF THE CAR. IMMEDIATELY CALLED WITON CT FIRE DEPARTMENT AND WITHIN 15 MINUTES FIRE WAS EXTINGUISHED. IN THAT VERY SHORT AMOUNT OF TIME, THE ENTIRE FRONT OF THE CAR WAS SIGNIFICANTLY DAMAGED FROM THE FIRE. A NEWSPAPER REPORTER WAS WITH THE FIRE DEPT. & TOOK ABOUT 30 PHOTOS OF THE FIRE & THE RESULTING DAMAGE. SAAB ROADSIDE ARRIVED & I REQUESTED THAT THE CAR BE TAKEN TO SAAB OF MILFORD. I NOTIFIED ALLSTATE, MY INSURER. ALLSTATE CLAIMS REP & ENGINEEER EXAMINED THE CAR (ALTHOUGH REQUESTED,TO DATE, I HAVE NOT RECEIVED A COPY OF THE ALLSTATE ENGINEER'S REPIORT). ALLSTATE ENGINEER INFORMED SAAB OF MILFORD THAT THE FIRE WAS FROM "UNDETERMINED CAUSES" & CAR WAS "TOTALLED". DEALER INFORMED ME THAT DESPITE THE FACT THAT CAR HAD ONLY ABOUT 13,000 MILES, THE DEALER PERFORMED ALL SERVICES & THERE WERE NO WARNING LIGHTS OR INDICATORS OF A PROBLEM, THE DAMAGES WERE NOT COVERED BY SAAB DEALER OR MANUFACTURER WARRANTY. CLEARLY, FIRES DON'T JUST START AND THERE WAS SOME TYPE OF FAILURE(S) WITH THE CAR.
NHTSA complaint #10068218 — an unverified report by a vehicle owner.
at 13,000 milesEaston, CTFire
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
2002 SAAB 9-3 CONVERTIBLE, ABOUT 13,000 MILES CAUGHT ON FIRE. DROVE TO OFFICE, TURNED OFF ENGINE, & PARKED CAR. GOT OUT OF CAR & NOTED UNUSUAL SMELL DESPITE THAT GUAGES INDICATED "CHECKING OK"AY. *AK WENT INTO MY OFFICE & CALLED ZEE SAAB OF MILFORD WHERE NEW CAR WAS ORIGINALLY LEASED FROM & WHERE ALL SERVICES HAD BEEN PERFORMED. NO PROBLEMS HAD EVER BEEN NOTED WITH THE CAR. TOLD TO CALL SAAB ROADSIDE ASSISTANCE, WHICH I DID. WENT BACK OUTSIDE TO WHERE CAR WAS PARKED TO WAIT FOR ROADSIDE AND NOTICED SMOKE COMING FROM THE HOOD AREA. THEN SAW FIRE & FLAMES COMING FROM THE TOP OF THE HOOD AND UNDERNEATH THE FRONT OF THE CAR. IMMEDIATELY CALLED WITON CT FIRE DEPARTMENT AND WITHIN 15 MINUTES FIRE WAS EXTINGUISHED. IN THAT VERY SHORT AMOUNT OF TIME, THE ENTIRE FRONT OF THE CAR WAS SIGNIFICANTLY DAMAGED FROM THE FIRE. A NEWSPAPER REPORTER WAS WITH THE FIRE DEPT. & TOOK ABOUT 30 PHOTOS OF THE FIRE & THE RESULTING DAMAGE. SAAB ROADSIDE ARRIVED & I REQUESTED THAT THE CAR BE TAKEN TO SAAB OF MILFORD. I NOTIFIED ALLSTATE, MY INSURER. ALLSTATE CLAIMS REP & ENGINEEER EXAMINED THE CAR (ALTHOUGH REQUESTED,TO DATE, I HAVE NOT RECEIVED A COPY OF THE ALLSTATE ENGINEER'S REPIORT). ALLSTATE ENGINEER INFORMED SAAB OF MILFORD THAT THE FIRE WAS FROM "UNDETERMINED CAUSES" & CAR WAS "TOTALLED". DEALER INFORMED ME THAT DESPITE THE FACT THAT CAR HAD ONLY ABOUT 13,000 MILES, THE DEALER PERFORMED ALL SERVICES & THERE WERE NO WARNING LIGHTS OR INDICATORS OF A PROBLEM, THE DAMAGES WERE NOT COVERED BY SAAB DEALER OR MANUFACTURER WARRANTY. CLEARLY, FIRES DON'T JUST START AND THERE WAS SOME TYPE OF FAILURE(S) WITH THE CAR.
NHTSA complaint #10068218 — an unverified report by a vehicle owner.
at 13,000 milesEaston, CTFire
ELECTRICAL SYSTEM
2002 SAAB 9-3 CONVERTIBLE, ABOUT 13,000 MILES CAUGHT ON FIRE. DROVE TO OFFICE, TURNED OFF ENGINE, & PARKED CAR. GOT OUT OF CAR & NOTED UNUSUAL SMELL DESPITE THAT GUAGES INDICATED "CHECKING OK"AY. *AK WENT INTO MY OFFICE & CALLED ZEE SAAB OF MILFORD WHERE NEW CAR WAS ORIGINALLY LEASED FROM & WHERE ALL SERVICES HAD BEEN PERFORMED. NO PROBLEMS HAD EVER BEEN NOTED WITH THE CAR. TOLD TO CALL SAAB ROADSIDE ASSISTANCE, WHICH I DID. WENT BACK OUTSIDE TO WHERE CAR WAS PARKED TO WAIT FOR ROADSIDE AND NOTICED SMOKE COMING FROM THE HOOD AREA. THEN SAW FIRE & FLAMES COMING FROM THE TOP OF THE HOOD AND UNDERNEATH THE FRONT OF THE CAR. IMMEDIATELY CALLED WITON CT FIRE DEPARTMENT AND WITHIN 15 MINUTES FIRE WAS EXTINGUISHED. IN THAT VERY SHORT AMOUNT OF TIME, THE ENTIRE FRONT OF THE CAR WAS SIGNIFICANTLY DAMAGED FROM THE FIRE. A NEWSPAPER REPORTER WAS WITH THE FIRE DEPT. & TOOK ABOUT 30 PHOTOS OF THE FIRE & THE RESULTING DAMAGE. SAAB ROADSIDE ARRIVED & I REQUESTED THAT THE CAR BE TAKEN TO SAAB OF MILFORD. I NOTIFIED ALLSTATE, MY INSURER. ALLSTATE CLAIMS REP & ENGINEEER EXAMINED THE CAR (ALTHOUGH REQUESTED,TO DATE, I HAVE NOT RECEIVED A COPY OF THE ALLSTATE ENGINEER'S REPIORT). ALLSTATE ENGINEER INFORMED SAAB OF MILFORD THAT THE FIRE WAS FROM "UNDETERMINED CAUSES" & CAR WAS "TOTALLED". DEALER INFORMED ME THAT DESPITE THE FACT THAT CAR HAD ONLY ABOUT 13,000 MILES, THE DEALER PERFORMED ALL SERVICES & THERE WERE NO WARNING LIGHTS OR INDICATORS OF A PROBLEM, THE DAMAGES WERE NOT COVERED BY SAAB DEALER OR MANUFACTURER WARRANTY. CLEARLY, FIRES DON'T JUST START AND THERE WAS SOME TYPE OF FAILURE(S) WITH THE CAR.
NHTSA complaint #10068218 — an unverified report by a vehicle owner.
at 13,000 milesEaston, CTFire
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2002 SAAB 9-3 CONVERTIBLE, ABOUT 13,000 MILES CAUGHT ON FIRE. DROVE TO OFFICE, TURNED OFF ENGINE, & PARKED CAR. GOT OUT OF CAR & NOTED UNUSUAL SMELL DESPITE THAT GUAGES INDICATED "CHECKING OK"AY. *AK WENT INTO MY OFFICE & CALLED ZEE SAAB OF MILFORD WHERE NEW CAR WAS ORIGINALLY LEASED FROM & WHERE ALL SERVICES HAD BEEN PERFORMED. NO PROBLEMS HAD EVER BEEN NOTED WITH THE CAR. TOLD TO CALL SAAB ROADSIDE ASSISTANCE, WHICH I DID. WENT BACK OUTSIDE TO WHERE CAR WAS PARKED TO WAIT FOR ROADSIDE AND NOTICED SMOKE COMING FROM THE HOOD AREA. THEN SAW FIRE & FLAMES COMING FROM THE TOP OF THE HOOD AND UNDERNEATH THE FRONT OF THE CAR. IMMEDIATELY CALLED WITON CT FIRE DEPARTMENT AND WITHIN 15 MINUTES FIRE WAS EXTINGUISHED. IN THAT VERY SHORT AMOUNT OF TIME, THE ENTIRE FRONT OF THE CAR WAS SIGNIFICANTLY DAMAGED FROM THE FIRE. A NEWSPAPER REPORTER WAS WITH THE FIRE DEPT. & TOOK ABOUT 30 PHOTOS OF THE FIRE & THE RESULTING DAMAGE. SAAB ROADSIDE ARRIVED & I REQUESTED THAT THE CAR BE TAKEN TO SAAB OF MILFORD. I NOTIFIED ALLSTATE, MY INSURER. ALLSTATE CLAIMS REP & ENGINEEER EXAMINED THE CAR (ALTHOUGH REQUESTED,TO DATE, I HAVE NOT RECEIVED A COPY OF THE ALLSTATE ENGINEER'S REPIORT). ALLSTATE ENGINEER INFORMED SAAB OF MILFORD THAT THE FIRE WAS FROM "UNDETERMINED CAUSES" & CAR WAS "TOTALLED". DEALER INFORMED ME THAT DESPITE THE FACT THAT CAR HAD ONLY ABOUT 13,000 MILES, THE DEALER PERFORMED ALL SERVICES & THERE WERE NO WARNING LIGHTS OR INDICATORS OF A PROBLEM, THE DAMAGES WERE NOT COVERED BY SAAB DEALER OR MANUFACTURER WARRANTY. CLEARLY, FIRES DON'T JUST START AND THERE WAS SOME TYPE OF FAILURE(S) WITH THE CAR.
NHTSA complaint #10068218 — an unverified report by a vehicle owner.
at 13,000 milesEaston, CTFire
ENGINE AND ENGINE COOLING
2002 SAAB 9-3 CONVERTIBLE, ABOUT 13,000 MILES CAUGHT ON FIRE. DROVE TO OFFICE, TURNED OFF ENGINE, & PARKED CAR. GOT OUT OF CAR & NOTED UNUSUAL SMELL DESPITE THAT GUAGES INDICATED "CHECKING OK"AY. *AK WENT INTO MY OFFICE & CALLED ZEE SAAB OF MILFORD WHERE NEW CAR WAS ORIGINALLY LEASED FROM & WHERE ALL SERVICES HAD BEEN PERFORMED. NO PROBLEMS HAD EVER BEEN NOTED WITH THE CAR. TOLD TO CALL SAAB ROADSIDE ASSISTANCE, WHICH I DID. WENT BACK OUTSIDE TO WHERE CAR WAS PARKED TO WAIT FOR ROADSIDE AND NOTICED SMOKE COMING FROM THE HOOD AREA. THEN SAW FIRE & FLAMES COMING FROM THE TOP OF THE HOOD AND UNDERNEATH THE FRONT OF THE CAR. IMMEDIATELY CALLED WITON CT FIRE DEPARTMENT AND WITHIN 15 MINUTES FIRE WAS EXTINGUISHED. IN THAT VERY SHORT AMOUNT OF TIME, THE ENTIRE FRONT OF THE CAR WAS SIGNIFICANTLY DAMAGED FROM THE FIRE. A NEWSPAPER REPORTER WAS WITH THE FIRE DEPT. & TOOK ABOUT 30 PHOTOS OF THE FIRE & THE RESULTING DAMAGE. SAAB ROADSIDE ARRIVED & I REQUESTED THAT THE CAR BE TAKEN TO SAAB OF MILFORD. I NOTIFIED ALLSTATE, MY INSURER. ALLSTATE CLAIMS REP & ENGINEEER EXAMINED THE CAR (ALTHOUGH REQUESTED,TO DATE, I HAVE NOT RECEIVED A COPY OF THE ALLSTATE ENGINEER'S REPIORT). ALLSTATE ENGINEER INFORMED SAAB OF MILFORD THAT THE FIRE WAS FROM "UNDETERMINED CAUSES" & CAR WAS "TOTALLED". DEALER INFORMED ME THAT DESPITE THE FACT THAT CAR HAD ONLY ABOUT 13,000 MILES, THE DEALER PERFORMED ALL SERVICES & THERE WERE NO WARNING LIGHTS OR INDICATORS OF A PROBLEM, THE DAMAGES WERE NOT COVERED BY SAAB DEALER OR MANUFACTURER WARRANTY. CLEARLY, FIRES DON'T JUST START AND THERE WAS SOME TYPE OF FAILURE(S) WITH THE CAR.
NHTSA complaint #10068218 — an unverified report by a vehicle owner.
Mclean, VA
STRUCTURE:BODY:DOOR
ON HOT DAYS, TEMPERATURE IN EXCESS OF 90 DEGREES, THE OUTSIDE REAR DOOR HANDLES DO NOT RELEASE AND OPEN DOORS. IN THE EVENT OF AN ACCIDENT OR MEDICAL EMERGENCY, THE FAILURE TO OPEN MAY LEAD TO SERIOUS DEATH, INJURY, AND DAMAGE TO THE VEHICLE IF EMERGENCY WORKERS HAVE TO PRY OPEN THE REAR DOORS.
NHTSA complaint #765420 — an unverified report by a vehicle owner.