Owners have filed 71 complaints
about the 2007 Saab 9-7X with NHTSA between 2008 and 2020.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 75
Against the median year of the Saab 9-7X. 50 means typical for this
model; 100 means roughly double.
Severity — 65
12.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 41
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.6%
1,000 – 9,999 miles
711.3%
10,000 – 24,999 miles
34.8%
25,000 – 49,999 miles
711.3%
50,000 – 74,999 miles
1422.6%
75,000 – 99,999 miles
1016.1%
100,000 – 149,999 miles
1321.0%
150,000+ miles
711.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2007 Saab 9-7X 4-DR w/SAB
—
—
—
19.1% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2008peak 7Jun 2020
NHTSA investigations into the 2007 Saab 9-7X
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ17002Opened 24 Apr 2017Closed 29 Mar 2021EXTERIOR LIGHTING:HEADLIGHTS
Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by Gene...
EA12004Opened 11 Jun 2012Closed 21 Jun 2013ELECTRICAL SYSTEM
Driver's Master Power Window Switch
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement...
PE11014Opened 25 Apr 2011Closed 23 Sep 2011FUEL SYSTEM, OTHER
Fuel level gauge system failure
The office of defects investigations (ODI) analyzed complaint data provided by General Motors (GM) as well as complaints submitted to ODI from consumers.In total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.General Motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.Most of the complaints indicated an empty fuel gauge reading after filling the tank.Less than 10 percent of theODI complaints involved an engine stall incident.During this investigation, GM developed a remedy procedure and issued special covera...
DP10001Opened 7 Jan 2010Closed 23 May 2011FUEL SYSTEM, OTHER
Fuel Level Gauge System Failure
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summari...
Recalls on the 2007 Saab 9-7X
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15V519000
EXTERIOR LIGHTING:HEADLIGHTS
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Risk: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
14V404000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
General Motors LLC (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Risk: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
13V248000
ELECTRICAL SYSTEM
General Motors (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Risk: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
12V406000
ELECTRICAL SYSTEM
General Motors (GM) is recalling certain model year 2006 Chevrolet Trailblazer EXT and GMC Envoy XL and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, SAAB 9-7x, and Isuzu Ascender vehicles, originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Risk: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 201453531,661 units in Canada
Lights And Instruments
On certain vehicles, the headlamp driver module (HDM) may not operate properly in high underhood temperatures. If the HDM is not operating correctly, the low-beam headlamps and daytime running lamps could fail to illuminate. Loss of daytime running lamps and low-beam headlamps could result in decreased driver's vision, as well as rendering the vehicle less visible to other motorists, which could result in a crash causing injury and/or property damage. Correction: Dealers will replace the headlamp driver module (HDM) with a new design HDM. Note: this condition does not affect the high-beam headlamps, marker lamps, turn signals, or fog lamps. Note: This recall is superseded by recall 2015365.
Recall 20142795,121 units in Canada
Electrical
On certain vehicles, the driver’s door module could experience electrical faults resulting a loss of switch function, erratic switch behaviour (such as power windows lowering and/or raising without driver input) or an electrical short circuit, potentially resulting in a vehicle fire. These issues could occur even when the ignition key is removed and could increase the risk of injury and/or property damage. Correction: Dealers will inspect the driver’s door module part number and replace if necessary. In the interim, owners should park their vehicle outdoors. Note: This recall supersedes recalls 2012-282 and 2013-210. Vehicles that were inspected and/or repaired under the previous recalls will require re-inspection and/or repair.
Recall 20132103,456 units in Canada
Electrical
On certain vehicles, the driver’s door module could short circuit and fail. An electrical short could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will test the driver’s window and door lock switches for proper operation. If the switches function correctly, a protective coating will be applied to the door module. If the switches do not function properly, the door module will be replaced. Note: This recall affects vehicles not covered by 2012-282 due to their geographic location.
Recall 201228210,149 units in Canada
Electrical
On certain vehicles originally sold in or currently operated in areas of heavy road salt usage during winter months (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), the driver’s door module could short circuit and fail. An electrical short could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will test the driver’s window and door lock switches for proper operation. If the switches function correctly, a protective coating will be applied to the door module. If the switches do not function properly, the door module will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 228,000 milesLowell, INFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, A FLAME EMITTED FROM THE DRIVER SIDE DOOR PANEL. THE FLAME THEN DISSIPATED AS WHITE SMOKE BEGAN TO EMIT FROM THE DRIVER SIDE DOOR. THE CONTACT EXITED THE VEHICLE FROM THE SAME AND RETRIEVE ASSISTANCE. HER CO-WORKER WERE ABLE TO ASSIST HER IN REMOVING THE DOOR PANEL OFF THE DRIVER SIDE DOOR. THE CONTACT WAS NOT INJURED AS A RESULT OF THE FIRE. THE POLICE NOR THE FIRE DEPARTMENT WERE NOTIFIED OF THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 228,000. * (RECALL RELATED INCIDENT) TS
NHTSA complaint #11327320 — an unverified report by a vehicle owner.
at 228,000 milesLowell, INFire
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, A FLAME EMITTED FROM THE DRIVER SIDE DOOR PANEL. THE FLAME THEN DISSIPATED AS WHITE SMOKE BEGAN TO EMIT FROM THE DRIVER SIDE DOOR. THE CONTACT EXITED THE VEHICLE FROM THE SAME AND RETRIEVE ASSISTANCE. HER CO-WORKER WERE ABLE TO ASSIST HER IN REMOVING THE DOOR PANEL OFF THE DRIVER SIDE DOOR. THE CONTACT WAS NOT INJURED AS A RESULT OF THE FIRE. THE POLICE NOR THE FIRE DEPARTMENT WERE NOTIFIED OF THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 228,000. * (RECALL RELATED INCIDENT) TS
NHTSA complaint #11327320 — an unverified report by a vehicle owner.
at 180,000 milesSearsport, MEFire
STRUCTURE:BODY
TAKATA RECALL I WOKE UP TO MY VEHICLE ON FIRE AND IT HAD BEEN OFF FOR OVER 8 HOURS. IT HAD BEEN PARKED IN MY DRIVEWAY ALL NIGHT. WE HEARD A BANG FROM INSIDE THEN OUT NEIGHBOR BANGED ON OUR DOOR A MINUTE LATER SAYING MY VEHICLE WAS ON FIRE. WE CALLED 911 AND THEY HAD TO COME AND PUT IT OUT.
NHTSA complaint #11242046 — an unverified report by a vehicle owner.
at 180,000 milesSearsport, MEFire
ELECTRICAL SYSTEM
TAKATA RECALL I WOKE UP TO MY VEHICLE ON FIRE AND IT HAD BEEN OFF FOR OVER 8 HOURS. IT HAD BEEN PARKED IN MY DRIVEWAY ALL NIGHT. WE HEARD A BANG FROM INSIDE THEN OUT NEIGHBOR BANGED ON OUR DOOR A MINUTE LATER SAYING MY VEHICLE WAS ON FIRE. WE CALLED 911 AND THEY HAD TO COME AND PUT IT OUT.
NHTSA complaint #11242046 — an unverified report by a vehicle owner.
at 111,000 milesBaldwinsville, NYFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2007 SAAB 9-7X. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THERE WAS A POPPING NOISE AND THE VEHICLE CAUGHT FIRE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS INSPECTED BY THE DEALER AND DEEMED TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
NHTSA complaint #10667261 — an unverified report by a vehicle owner.
at 945,000 milesFlorence, KYFire
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
UPON ENTERING MY VEHICLE AND STARTING IT, I ATTEMPTED TO ROLL DOWN THE DRIVERS SIDE WINDOW AND THE WINDOW BEGAN TO SMOKE AND WOULD NOT ROLL UP OR DOWN. NO TROUBLE WITH IT BEFORE HAND.
NHTSA complaint #10626303 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 228,000 milesLowell, INFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, A FLAME EMITTED FROM THE DRIVER SIDE DOOR PANEL. THE FLAME THEN DISSIPATED AS WHITE SMOKE BEGAN TO EMIT FROM THE DRIVER SIDE DOOR. THE CONTACT EXITED THE VEHICLE FROM THE SAME AND RETRIEVE ASSISTANCE. HER CO-WORKER WERE ABLE TO ASSIST HER IN REMOVING THE DOOR PANEL OFF THE DRIVER SIDE DOOR. THE CONTACT WAS NOT INJURED AS A RESULT OF THE FIRE. THE POLICE NOR THE FIRE DEPARTMENT WERE NOTIFIED OF THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 228,000. * (RECALL RELATED INCIDENT) TS
NHTSA complaint #11327320 — an unverified report by a vehicle owner.
at 228,000 milesLowell, INFire
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, A FLAME EMITTED FROM THE DRIVER SIDE DOOR PANEL. THE FLAME THEN DISSIPATED AS WHITE SMOKE BEGAN TO EMIT FROM THE DRIVER SIDE DOOR. THE CONTACT EXITED THE VEHICLE FROM THE SAME AND RETRIEVE ASSISTANCE. HER CO-WORKER WERE ABLE TO ASSIST HER IN REMOVING THE DOOR PANEL OFF THE DRIVER SIDE DOOR. THE CONTACT WAS NOT INJURED AS A RESULT OF THE FIRE. THE POLICE NOR THE FIRE DEPARTMENT WERE NOTIFIED OF THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 228,000. * (RECALL RELATED INCIDENT) TS
NHTSA complaint #11327320 — an unverified report by a vehicle owner.
at 95,000 milesChickasha, OK
AIR BAGS
SIDE AIR BAGS EXPLODED WHEN WE WERE TURNING AND RAN OVER A CURB AT ABOUT TEN MPH SPEED.
NHTSA complaint #11287252 — an unverified report by a vehicle owner.
at 180,000 milesSearsport, MEFire
STRUCTURE:BODY
TAKATA RECALL I WOKE UP TO MY VEHICLE ON FIRE AND IT HAD BEEN OFF FOR OVER 8 HOURS. IT HAD BEEN PARKED IN MY DRIVEWAY ALL NIGHT. WE HEARD A BANG FROM INSIDE THEN OUT NEIGHBOR BANGED ON OUR DOOR A MINUTE LATER SAYING MY VEHICLE WAS ON FIRE. WE CALLED 911 AND THEY HAD TO COME AND PUT IT OUT.
NHTSA complaint #11242046 — an unverified report by a vehicle owner.
at 180,000 milesSearsport, MEFire
ELECTRICAL SYSTEM
TAKATA RECALL I WOKE UP TO MY VEHICLE ON FIRE AND IT HAD BEEN OFF FOR OVER 8 HOURS. IT HAD BEEN PARKED IN MY DRIVEWAY ALL NIGHT. WE HEARD A BANG FROM INSIDE THEN OUT NEIGHBOR BANGED ON OUR DOOR A MINUTE LATER SAYING MY VEHICLE WAS ON FIRE. WE CALLED 911 AND THEY HAD TO COME AND PUT IT OUT.
NHTSA complaint #11242046 — an unverified report by a vehicle owner.
at 105 milesPendleton, SC
EXTERIOR LIGHTING
A HEADLIGHT RECALL EXISTS FOR THIS MODEL BUT MY VIN NUMBER DOES NOT CONFIRM. MY HEADLIGHTS ARE FAILING WHILE DRIVING AT NIGHT. THERE SEEMS TO BE AN ISSUE WITH THE VIN ON THIS VEHICLE.
NHTSA complaint #11230882 — an unverified report by a vehicle owner.
at 190,000 milesDodge Center, MN
EXTERIOR LIGHTING
ONE HEADLIGHT GOES OUT WHILE DRIVING. IT CAN BE DRIVERS SIDE OR PASSENGER SIDE AS IT IS NOT SPECIFIC TO ONE SIDE OR THE OTHER. BOTH HEADLIGHTS WENT OUT AT THE SAME TIME DURING A NIGHT DRIVE. BY TURNING THE LIGHTS OFF AND BACK ON, THEY WILL USUALLY COME BACK ON. THERE SEEMS TO BE NO PATTERN OTHER THAN THEY JUST TURN OFF. SAAB STATED THAT THERE WERE NO RECALLS FOR MY VEHICLES LIGHTING.
NHTSA complaint #11182516 — an unverified report by a vehicle owner.
at 30,000 milesClinton, TN
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WINDOW FAILED TO OPEN OR CLOSE INTERMITTENTLY WHEN THE WINDOW SWITCH WAS DEPRESSED. THE CONTACT STATED THAT, RECENTLY, THE FRONT PASSENGER SIDE WINDOW WAS OPENED BY DEPRESSING THE SWITCH, BUT FAILED TO CLOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE AT NHTSA.GOV AND FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) FOR THE SAME FAILURE SHE EXPERIENCED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11084259 — an unverified report by a vehicle owner.
at 30,000 milesClinton, TN
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WINDOW FAILED TO OPEN OR CLOSE INTERMITTENTLY WHEN THE WINDOW SWITCH WAS DEPRESSED. THE CONTACT STATED THAT, RECENTLY, THE FRONT PASSENGER SIDE WINDOW WAS OPENED BY DEPRESSING THE SWITCH, BUT FAILED TO CLOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE AT NHTSA.GOV AND FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) FOR THE SAME FAILURE SHE EXPERIENCED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11084259 — an unverified report by a vehicle owner.
at 113,234 milesBrooklyn, NY
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE ON MY VEHICLE BECAME FAULTY. THE METER WOULD WORK ONLY TILL HALF TANK AND AFTER THAT THE GUAGE WOULD GO STRAIGHT DOWN TO E OR EMPTY. FUEL SENSOR RECALL
NHTSA complaint #11012513 — an unverified report by a vehicle owner.
Clayton, NY
SUSPENSION
NONE OF THE DRIVERS SIDE FRONT ELECTRIC IS WORKING, AIR SUSPENSION DIED, NO LOW BEAM
NHTSA complaint #10981160 — an unverified report by a vehicle owner.
Clayton, NY
ELECTRICAL SYSTEM
NONE OF THE DRIVERS SIDE FRONT ELECTRIC IS WORKING, AIR SUSPENSION DIED, NO LOW BEAM
NHTSA complaint #10981160 — an unverified report by a vehicle owner.
Clayton, NY
VISIBILITY/WIPER
NONE OF THE DRIVERS SIDE FRONT ELECTRIC IS WORKING, AIR SUSPENSION DIED, NO LOW BEAM
NHTSA complaint #10981160 — an unverified report by a vehicle owner.
at 140,000 milesFort Worth, TX
FUEL/PROPULSION SYSTEM
FUEL GAUGE STOPPED REPORTING ACTUAL LEVEL OF FUEL IN THE TANK ABOUT 2 YEARS AGO. GUAGE REMAINS POINTED AT 1/4 FULL TANK LEVEL AT ALL TIMES. FORCED TO KEEP TRACK OF FUEL LEVEL BY RESETTING THE MILAGE TRACKER AT EACH TANK FILL-UP. WHEN MILES REACH AROUND 250 ITS TIME TO FIND A GAS STATION TO FILL UP AGAIN. HAVE RUN OUT OF GAS 5-10 TIMES IN THE LAST 2 YEARS. SEVERAL OF THE SUDDEN "OUT-OF-GAS" EVENTS WERE ALSO FALSE. VEHICLE HAD GAS, BUT ENGINE STALLED AS THOUGH IT HAD RUN OUT OF GAS. CAR WAS PULLED TO THE SIDE OF INTERSTATE AND COASTED TO NEARBY GAS STATION.
NHTSA complaint #10971548 — an unverified report by a vehicle owner.
at 100,000 milesWashington, DC
ELECTRICAL SYSTEM
POWER DOOR LOCKS FUNCTION INTERMITTENTLY. SOMETIMES THEY ALL LOCK/UNLOCK, SOMETIMES NO DOORS LOCK/UNLOCK, SOMETIMES CERTAIN DOORS LOCK/UNLOCK. SOMETIMES THE WINDOWS OPERATE VERY SLOWLY AS WELL. I HAVE ONLY USED THE LOCKS WHEN THE VEHICLE IS STATIONARY, BUT I HAVE NOTICED THE WINDOW PROBLEM WHEN BOTH MOVING AND STATIONARY. THIS HAS BEEN AN ISSUE FOR OVER A YEAR, I CAN'T PINPOINT THE EXACT TIME IT FIRST HAPPENED, BUT IT IS AN ONGOING ISSUE.
NHTSA complaint #10889180 — an unverified report by a vehicle owner.
at 97,500 milesHershey, PA
FUEL/PROPULSION SYSTEM
MY FUEL GAUGE READ EMPTY AFTER I FILLED UP MY TANK. AFTER DRIVING FOR A FEW MILES MY SERVICE ENGINE SOON LIGHT CAME ON. IT WILL SPONTANEOUSLY READ FULL, THEN EMPTY THEN PARTIALLY FULL THEN NEAR EMPTY ETC ETC. IN RESEARCHING THIS TOPIC THIS SEEMS TO BE A WELL DOCUMENTED ISSUE FOR GM AND IT APPEARS IN THE LUCK OF THE DRAW NOW MY VEHICLE JOINS THE LARGE NUMBER OF VEHICLES WITH THIS ISSUE. I DON'T SEE A RECALL FOR THIS IN MY RESEARCH FOR MY 2007 97-X. IS THERE A BROADER SCOPE RECALL?? SOME SITES INDICATE A WILLINGNESS OF GM TO PAY HALF THE COST?? SEEMS ODD THAT IF THIS IS SOMETHING THAT IS COMMON AMONG GM VEHICLES WHY WOULD GM NOT HONOR A REPAIR OF A KNOWN FAULTY DESIGN??
NHTSA complaint #10825991 — an unverified report by a vehicle owner.
at 120,226 milesMims, FL
EXTERIOR LIGHTING
LOW BEAMS FLASH ON AND OFF WHILE DRIVING. THEY DO THIS ON SMOOTH AND BUMPY ROADS, AND WHILE SITTING AT STOP LIGHTS. SOMETIMES ONLY ONE GOES OUT. SOME TIMES IT IS THE RIGHT ONE, AND SOMETIMES THE LEFT, BUT SO FAR IT HAS ONLY BEEN ONE AT A TIME FOR ANY LENGTH OF TIME. TURNING THE LIGHTS ON AND OFF MAKES THEM BOTH COME ON FOR A SHORT PERIOD. THEN ON GOES OUT AGAIN.
NHTSA complaint #10811622 — an unverified report by a vehicle owner.
Valley Grove, WV
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT THE DRIVER SIDE ELECTRICAL CONTROL PANEL FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR LONGER THAN A YEAR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10786946 — an unverified report by a vehicle owner.
Valley Grove, WV
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT THE DRIVER SIDE ELECTRICAL CONTROL PANEL FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR LONGER THAN A YEAR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10786946 — an unverified report by a vehicle owner.
at 135,000 milesShelby Township, MI
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS BURNED OUT. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #10748344 — an unverified report by a vehicle owner.
at 60,000 milesSterling Height, MI
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) SEVERAL MONTHS AGO AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT WHILE TRAVELING, THE LOW BEAMS FAILED TO WORK. THE DEALER INDICATED THAT THEY WOULD BE ABLE TO REPAIR THE VEHICLE WITH A REPLACEMENT PART UNTIL THE PART FOR THE RECALL REPAIR WAS AVAILABLE. THE CONTACT WAS WAITING FOR THE APPOINTMENT TO REMEDY THE FAILURE AND WAS UNABLE TO VERIFY WHEN THE NEW PART FOR THE RECALL WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. MA 10/22/2015 UPDATED 12/05/2017
NHTSA complaint #10735495 — an unverified report by a vehicle owner.
at 50,000 milesMoosup, CT
EXTERIOR LIGHTING
WE HAVE HEADLIGHTS THAT RANDOMLY GO OUT SINCE WE PURCHASED THIS CAR. IT WAS SERVICED TWICE FOR DRIVER SIDE FRONT DOOR MODULE. I EXPRESSED CONCERN BOTH TIMES ABOUT THE LIGHTS. RECEIVED LETTER IN JAN./15 FOR HEADLIGHT MODULAR RECALL - BUT NO PARTS AVAILABLE AT THAT TIME. NOW NOTIFIED THAT MY CAR IS NOT PART OF THAT RECALL. WELL THE LIGHTS STILL GO OUT PERIODICALLY AND WE HAVE TO DRIVE WITH THE FOG LIGHTS ON. THANK GOD NO ONE HAS BEEN INJURED.
NHTSA complaint #10703118 — an unverified report by a vehicle owner.
at 72,000 milesKennebunk, ME
EXTERIOR LIGHTING
AS MY DAUGHTER WAS DRIVING IN ELON NORTH CAROLINA, BOTH HEADLIGHTS FAILED. SHE WAS ABLE TO GET THE HIGH BEAMS TO WORK. SHE TOOK THE CAR THE FOLLOWING DAY TO A GARAGE. THEY CONFIRMED THE LIGHTS WORKED INTERMITTENTLY. MEANING - THEY WOULD TURN OFF FOR NO REASON. WE CALLED SAAB, AT THE 800 NUMBER TO BE TOLD THAT WE HAD XENON LAMPS SO IT WAS NOT A RECALL ITEM. I EXPLAINED THE ISSUE WAS IDENTICAL TO WHAT HAD BEEN REPORTED ON OTHER MODELS. THE REPLY = GM HAD NOT TOLD US WE HAVE TO RECALL THOSE YET. SHE GAVE ME THE NAME OF A DEALER 30 MINUTES AWAY AND TOLD ME WE WERE RESPONSIBLE FOR THE CHARGES. OK THAT IS FINE- BUT I HAVE A HARD TIME BELIEVING THIS IS NOT RELATED TO THE RECALL. READ THE POSTS ON THE INTERNET - IT IS ALL OVER IT FOR THE SAME ISSUE. SOMETHING IS WRONG AND SOMEONE IS GOING TO DIE BECAUSE OF IT. MY DAUGHTER WAS LUCKY. PLEASE LOOK INTO THE LIGHTING ISSUES IN ALL OF THE 9-7X. THANK YOU.
NHTSA complaint #10701506 — an unverified report by a vehicle owner.
at 78,500 milesAurora, CO
SUSPENSION
THE COMPRESSOR AND/OR SUSPENSION AIR BAGS FOR THE ELECTRONICALLY CONTROLLED AIR SUSPENSION SYSTEM BEGAN TO PERIODICALLY FAIL TO RAISE THE REAR PORTION OF THE VEHICLE. THE PROBLEM CONTINUED TO OCCUR PERIODICALLY ESPECIALLY WHEN THE TEMPERATURE FELL BELOW 35 DEGREES WHICH MADE ME SUSPECT WHETHER THE SYSTEM WAS BUILT TO WITHSTAND COLD TEMPERATURES OVER A PERIOD OF YEARS. CURRENTLY, THE COMPRESSOR AND/OR SUSPENSION AIR BAGS DOES NOT APPEAR TO BE ENGAGING CONSISTENTLY. I HAVE HEARD THIS PROBLEM FROM ENVOY AND TRAILBLAZER OWNERS AS WELL. THANK YOU FOR LOOKING INTO THIS PROBLEM.
NHTSA complaint #10690960 — an unverified report by a vehicle owner.
at 120,000 milesHoughton Lake, MI
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 SAAB 9-7X. WHILE DRIVING AT 75 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10684062 — an unverified report by a vehicle owner.