60 of the
1,124 complaints about the 2004 Saturn ION are about the
transmission — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
64,000 miles.
A
60
Complaints
2
Crashes
0
Fires
0
Injuries
Exactly what failed
Power Train
2643.3%
Automatic Transmission
2338.3%
Manual Transmission
58.3%
Pedal/Hand Lever(Motorcycle)
11.7%
Axle Assembly
11.7%
Clutch Assembly
11.7%
Control Module (Tcm/Pcm/Tecm)
11.7%
Column Shift Assembly
11.7%
Floor Shift Assembly
11.7%
Transmission & Drivetrain across every Saturn ION year
1. THE IGNITION SWITCH WILL NOT DISENGAGE...SOMETIMES AFTER MOTOR IS TURNED OFF AND CAR IS IN PARK THE CAR MUST BE TURNED BACK ON FOUR OR FIVE TIMES BEFORE THE IGNITION WILL ENGAGE CORRECTLY. THE VEHICLE IS STATIONARY...IN THE PARK POSITION....KEY WILL LOCK INSELF AND NOT DISENGAGE. THE CAR WAS ON A CITY STREET WHEN THIS OCCURRED. IT BEGAN TO OCCUR FIVE MONTHS AGO...NOW IT HAPPENS AT LEAST TEN TIMES A WEEK. 2. ALL ELECTRICAL SYMBOLS ON DASHBOARD SAY: COOLANT...BUT WHEN CHECKED THE COOLANT IS FINE.
NHTSA complaint #11018943 — an unverified report by a vehicle owner.
at 120,370 milesFriendswood, TX
POWER TRAIN
MY CAR HAS A STANDARD TRANSMISSION AND THE CLUTCH PEDAL ASSEMBLY FAILED CAUSING DANGEROUS AND DIFFICULT SHIFTING BETWEEN GEARS. THE END OF THE CLUTCH PEDAL ASSEMBLY IS PLASTIC AND IT BROKE AT THE JUNCTURE WHERE IT MEETS THE TRANSMISSION. UNBELIEVABLY, GENERAL MOTORS (GM) KNEW OF THE PROBLEM BUT TOOK NO REMEDIAL ACTION. COMPLAINT LETTERS ON THE INTERNET CLEARLY SHOW GM HAS KNOWN ABOUT THE PROBLEM FOR AWHILE BUT TAKEN NO ACTION. IT COST ME $609.74 TO HAVE THE SAFETY PROBLEM FIXED. I REPORTED IT TO GM AND ASKED TO BE REIMBURSED. THIS IS DANGEROUS: I HAD GREAT DIFFICULTY SHIFTING BETWEEN GEARS & ALMOST GOT RUN OVER BY OTHER MOTORISTS WHEN THERE WAS A DELAY IN LOCATING THE NEXT GEAR. GM SHOULD TAKE ACTION ON THIS BEFORE SOMEONE GETS KILLED.
NHTSA complaint #10995671 — an unverified report by a vehicle owner.
at 58,000 milesWest Palm Beach, FL
POWER TRAIN
TRANSMISSION IS BURNT. WHILE DRIVING THE TRANSMISSION SLIPS OUT OF GEAR. THE RPMS THEN REV AND THE CAR FAILS TO CONTINUE TO GO AT SPEED AND WILL NEED TO BE PULLED OVER. THIS ISSUE OCCURS WHEN THE VEHICLE IS IN MOTION ON CITY STREETS AND ON HIGHWAYS. THE VEHICLE ONLY HAS 58499 MILES ON IT. THE VEHICLE WAS CHECKED AT AAMCO AND THEY SAID THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED.
NHTSA complaint #10969525 — an unverified report by a vehicle owner.
at 110,000 milesOdessa, FL
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 60 MPH, THE SPEED INDEPENDENTLY REDUCED AND THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CVT FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #10956545 — an unverified report by a vehicle owner.
at 141,000 milesHooper, UT
POWER TRAIN
AFTER THE CAR IS STOPPED AND PLACED IN PARK, THE ENGINE CAN BE SHUT OFF BUT THE KEY STAYS IN A ACCESORY MODE AND CAN NOT BE TURNED TO OFF OR REMOVED FROM THE IGNITION.
NHTSA complaint #10735575 — an unverified report by a vehicle owner.
at 142,000 milesHarrisburg, IL
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE POWER TRAIN WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
NHTSA complaint #10722340 — an unverified report by a vehicle owner.
at 100,000 milesPittsburg, PA
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE PARKING, THE SHIFT LEVER FAILED TO GO INTO PARK AND THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10703386 — an unverified report by a vehicle owner.
at 126,000 milesSpringville, PA
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE GEAR LEVER WAS SHIFTED INTO REVERSE, BUT THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TRANSMISSION WAS REPLACED ON THREE DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
NHTSA complaint #10643824 — an unverified report by a vehicle owner.
at 165,648 milesPinellas Park, FL
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH AND PREVENTED THE VEHICLE FROM TURNING OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE INTERLOCK PARKING MECHANISM FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,648.
NHTSA complaint #10632447 — an unverified report by a vehicle owner.
at 154,006 milesFlorence, SC
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED SHE WAS UNABLE TO REMOVE THE VEHICLE KEY FROM THE IGNITION SWITCH IT BECAME SEIZED. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE GEAR SHIFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,006.
NHTSA complaint #10628872 — an unverified report by a vehicle owner.
at 64,000 milesPhoenix, AZ
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION AFTER THE GEAR WAS PUT INTO PARK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT MODULE WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
NHTSA complaint #10627531 — an unverified report by a vehicle owner.
at 103,924 milesGrand Blanc, MI
POWER TRAIN
TRANSMISSION FAILURE - SHORTLY AFTER THE 2004 SATURN ION HIT 100K MILES, THE TRANSMISSION FAILED. I HAD TO REPLACE THE TRANSMISSION AT THE DEALER FOR A COST OF $4,620.93. IN DOING RESEARCH IT APPEARS THAT FAILING 2004 SATURN ION TRANSMISSIONS ARE WIDESPREAD AROUND THE 100K MILE MARK.
NHTSA complaint #10614978 — an unverified report by a vehicle owner.
at 134,000 milesThomson, GACrash
POWER TRAIN
WAS TRAVELLING ON MY WAY HOME FROM WORK AND A FOX DARTED OUT IN FRONT OF ME IN THE CENTER OF THE ROAD. I SWERVED SLIGHTLY TO MISS THE FOX AND THE POWER STEERING IN THE CAR WENT OUT. I WAS UNABLE TO STRAIGHTEN THE WHEEL AND THE CAR WENT INTO A 180 DEGREE SPIN AND ENDED UP FACING THE OTHER DIRECTION FLIPPED UP ON THE PASSENGER SIDE. I CRAWLED OUT OF THE DRIVERS WINDOW. AIR BAGS DID NOT DEPLOY EITHER. HAD I NOT BEEN WEARING MY SEATBELT, I PROBABLY WOULD HAVE ENDED UP UNDERNEATH THE CAR AND IF TRAFFIC HAD BEEN COMING, I COULD HAVE KILLED SOMEONE ELSE IN ONCOMING TRAFFIC.
NHTSA complaint #10607373 — an unverified report by a vehicle owner.
at 93,000 milesDallas, TX
POWER TRAIN
TL* THE CONTACT OWNS 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING OUT OF A PARING LOT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED TWICE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT ALSO STATED THAT WHEN CHANGING GEARS THE VEHICLE SHOOK AND RATTLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
NHTSA complaint #10598563 — an unverified report by a vehicle owner.
at 77,362 milesSAN Pedro, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE ATTEMPTED TO DEPRESS THE CLUTCH PEDAL BUT NOTICED THAT THE PEDAL HAD RAISED EIGHT INCHES FROM WHERE IT NORMALLY WAS, PREVENTING HER FROM SHIFTING GEARS. THE CONTACT MENTIONED THAT THE VEHICLE EVENTUALLY STALLED AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE CLUTCH PEDAL WAS FRACTURED. AS A RESULT, THE MASTER CYLINDER, SLAVE CYLINDER AND THE CLUTCH PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,362 AND THE CURRENT MILEAGE WAS 79,810.
NHTSA complaint #10587083 — an unverified report by a vehicle owner.
at 46,780 milesGrove City, OHCrash
POWER TRAIN
WHILE DRIVING MY CAR ON MULTIPLE OCCASIONS I HAVE LOST THE ABILITY TO CONTROL THE STEERING WHEEL. ALSO, I HAVE EXPERIENCED MY CAR TURNING OFF WHILE DRIVING WHICH THANKFULLY HAS A RECALL ON IT BUT I WANT THE POWER STEERING TO BE RECALLED AS WELL BECAUSE IT HAS CAUSED AN ACCIDENT AND MULTIPLE NEAR MISSES.
NHTSA complaint #10577593 — an unverified report by a vehicle owner.
at 77,500 milesTorrance, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURE WAS CONTACTED. THE FAILURE MILEAGE WAS 77,500 AND THE CURRENT MILE WAS 77,590. UPDATED 6/10/14*CN UPDATED 8/4/17
NHTSA complaint #10576434 — an unverified report by a vehicle owner.
at 175 milesDearborne, MI
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE HAD MULTIPLE FAILURES. THE STEERING WAS ROUGH AND THE TRANSMISSION WAS CAUSING THE VEHICLE TO MAKE LOUD NOISES WHEN THE WHEELS WERE TURNED LEFT OR RIGHT. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE DEALER STATED THAT THE PARTS WOULD BECOME AVAILABLE MID APRIL. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. AN AUTHORIZED DEALER WILL INSPECT THE TRANSMISSION AND STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 175. THE MILEAGE OF 175 WAS REAFFIRMED BY THE CONTACT. UPDATED 05/28/14 MA THE CONSUMER STATED THE VEHICLE BEGAN HAVING ISSUES 2 WEEKS AFTER IT WAS PURCHASED. THE VEHICLE WOULDNT START, IT HAD HIGH IDLING PROBLEMS, AND MOST RECENTLY THE STEERING COLUMN FAILURE. THE BATTERY AND THROTTLE WERE BOTH REPLACED. UPDATED 05/29/2014* JS
NHTSA complaint #10573957 — an unverified report by a vehicle owner.
at 124,000 milesRedford, MI
POWER TRAIN
I PURCHASED 2004 SATURN ION 3 IN 2013 AND WITHIN 30DAYS I STARTED HAVING PROBLEMS WITH TRANSMISSION. VEHICLE WOULD STALL OUT AND BEGIN TO HESITATE AROUND 35MPH. I STARTED INQUIRING ABOUT TRANSMISSION ISSUES ON INTERNET AND OBSERVED THIS IS A COMMON ISSUE WITH THIS VEHICLE. I'M GETTING NO HELP WITH THIS ISSUE WITH GM DEALERSHIP. WITH ALL THE OTHER OWNERS COMPLAINTS ABOUT THIS TRANSMISSION ISSUE WITH THE SATURN ION THERE SHOULD BE A NATIONAL RECALL TO FIX TRANSMISSION DEFECT ON THIS VEHICLE.(CVT OR VTI TRANSMISSION).
NHTSA complaint #10573906 — an unverified report by a vehicle owner.
at 120,000 milesNaugatuck, CT
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT OUT OF GEAR. THE VEHICLE WAS INSPECTED BY THE CONTACT WHO DIAGNOSED THAT THE CLUTCH PEDAL AND THE CLUTCH MASTER CYLINDER NEEDED TO BE REPLACED. IN ADDITION, THE PLASTIC GUIDE FOR THE SEAT BELT ON BOTH THE DRIVER AND PASSENGER SIDE BROKE CAUSING THE SEAT BELT TO LIE ON THE NECK INSTEAD OF ACROSS THE CHEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 210,000.
NHTSA complaint #10569124 — an unverified report by a vehicle owner.
at 200,000 milesFayetteville, NC
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, A CLICK WAS HEARD WHEN THE CLUTCH PEDAL WAS DEPRESSED AND IT BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 200,000.
NHTSA complaint #10494558 — an unverified report by a vehicle owner.
at 92,536 milesKaty, TX
POWER TRAIN
I STARTED MY CAR, PULLED FORWARD THROUGH THE PARKING LOT, DIDN'T REVERSE. HEADED DOWN WESTHEIMER AT ABOUT APPROX. 35 MPH. I DROVE ABOUT ONE MILE WHEN I HEARD THE WARNING CHIME AND MY POWER STEERING SUDDENLY WENT OUT. LUCKILY I WAS THE ONLY ONE ON THE ROAD BEING IT WAS ABOUT 1 AM. I PULLED INTO A GAS STATION TURNED MY CAR OFF AND BACK ON SUDDENLY IT WAS BACK.
NHTSA complaint #10483491 — an unverified report by a vehicle owner.
at 138,000 milesRinggold, GA
POWER TRAIN
SHORTLY AFTER BUYING THIS VEHICLE, I HAVE HAD NUMEROUS FAILURES OF THE POWER ASSIST STEERING SYSTEM. AT ANY SPEED, AT ANY TIME, "PWR STR" DIS DISPLAYED ON THE OBD DISPLAY, SIMULTANEOUSLY AS THE MOTOR STOPPED FUNCTIONING, FORCING ME TO UNEXPECTEDLY MANUALLY STEER THE CAR UNTIL THE IGNITION WAS CYCLED AND THE SYSTEM RESET. SOMETIMES THIS HAPPENS 1-7 TIMES A DAY. I HAVE PERSONALLY CAME CLOSE TO HAVING A SINGLE CAR ACCIDENT DUE TO POWER ASSIST FAILURE WHILE CURVING. THERE ARE NO OTHER PREVIOUS FAILURES OF THE STEERING EQUIPMENT LEADING UP TO THIS ISSUE.
NHTSA complaint #10459801 — an unverified report by a vehicle owner.
at 55,000 milesVancouver, WA
POWER TRAIN
APPROXIMATELY ONE WEEK AFTER I PURCHASED THE VEHICLE I NOTICED A GRINDING NOISE THAT WAS NOT FAVORABLE AND I WAS PRETTY SURE IT WAS THE TRANNY. I PURCHASED AN EXTENDED WARRANTY WITH THE CAR SO I TOOK IT TO THE DEALER FOR DIAGNOSTICS AND REPAIR. IT WAS CONFIRMED TO BE THE TRANNY AND THEY TRIED TO PUT A BANDAIDE ON IT BY FLUSHING IT AND CHANGING THE FLUIDS. ONE WEEK LATER SAME NOISE ONLY LOUDER. THEY REPLACED THE TRANNY. 30 DAYS AFTER THE FIRST REPAIR; THE NOISE RETURNED, THEY REPLACED SOME PARTS, IN THE TRANNY THEY JUST PUT IN IT. JUST OVER 12,0000 MILES LATER I WAS ATTEMPTING TO BACK UP AND THE CAR WOULD NOT GO IN REVERSE. I HAD IT TOWED AND THE TRANNY WAS AGAIN REPLACED, THAT WAS JUST UNDER 12,0000 MILES AGO AND THE TRANNY IS SLIPPING AGAIN, ONLY NOW THE EXTENDED WARRANTY PEOPLE SAY I AM OUT OF FUNDS BECAUSE THEY WILL NOT REPAIR A VEHICLE BEYOND IT'S WORTH. I HAVE HAD THE AXLE REPLACED TWICE AND IT NEEDS TO BE DONE AGAIN, EXTENDED WARRANTY AGAIN SAY'S THEY ARE DONE PAYING OUT ON THIS CAR EVEN THOUGH MY TIME OR MILEAGE IS NOT EXPIRED ON THE WARRANTY. ABOUT A MONTH AGO IT FAILED TO START AND BECAUSE I HAD READ THIS WEB SITE ON CONSUMER COMPLAINTS FOR THIS CAR I KNEW TO WAIT 5-15 MIN AND TRY AGAIN. THIS HAS HAPPENED SEVERAL TIMES BUT SO FAR IT EVENTUALLY STARTS. I PURCHASED THIS CAR ON CREDIT JUST OVER A YEAR AGO TO GET A RELIABLE VEHICLE BECAUSE I WORK 7 DAYS A WEEK OUT OF MY CAR AND IT IS BECOMING A NIGHTMARE NO-ONE WILL WAKE ME UP FROM. AND BECAUSE I AM UPSIDE DOWN ON THE LOAN I CANNOT EVEN TRADE IT IN FOR SOMETHING THAT IS RELIABLE. FOR THE AMOUNT OF COMPLAINTS I HAVE SEEN THERE SHOULD BE SOME RECOURSE TO THE CONSUMER. I HAVE HAD THE TRANNY REPLACED TWICE AND FIXED TWICE, THE AXLE HAS BEEN DONE TWICE AND NEED IT AGAIN. CHEVY BOUGHT THIS COMPANY OUT AND SHOULD HAVE TO HONOR THE STANDARDS FOR A SAFE VEHICLE OR STOP SELLING THEM TO UNSUSPECTING BUYERS.
NHTSA complaint #10439838 — an unverified report by a vehicle owner.
at 1,000 milesMantua, NJ
POWER TRAIN
THE LITANY OF PROBLEMS WITH THIS UNSAFE AND UNRELIABLE VEHICLE IS LONG AND VARIED. MULTIPLE TRANSMISSION PROBLEMS, ELECTRICAL ISSUES, LOSING POWER WHILE DRIVING, ETC.. GM AND SATURN KNEW OF THESE ISSUES, ESPECIALLY THE ONES CONCERNING THE VTI TRANSMISSION, YET THEY CHOSE TO CONTINUE TO PUT THE PUBLIC AT RISK BY DENYING THEIR RESPONSIBILITIES TO CORRECT THESE PROBLEMS. THE ONLY REAL WAY, IN MY OPINION, TO MAKE THIS RIGHT IS TO FULLY RECALL AND REPLACE THESE VEHICLES. THIS CAR HAS BEEN NOTHING BUT A NIGHTMARE SINCE I BOUGHT IT BRAND NEW IN LATE 2003 AND CONTINUES TO BE A HAZARD. PLEASE FORCE GM TO DO THE RIGHT THING AND GET THESE CARS OFF THE ROAD BEFORE SOMEONE GETS KILLED.
NHTSA complaint #10433025 — an unverified report by a vehicle owner.
at 66,252 milesLenexa, KS
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 SATURN ION VTI TRANSMISSION FAILURE, PULLING OUT OF A FAST FOOD DRIVE THRU AT A SLOW RATE OF SPEED, HUNDREDS OF MILES FROM HOME. IT HAS BEEN A KNOWN ISSUE THAT THIS TRANSMISSION WAS A POORLY MADE GM PRODUCT; SATURN WAS AWARE OF IT, GM HAS BEEN AWARE. RECALLS SHOULD HAVE BEEN MADE, BUT INSTEAD THEY ARE ALLOWED TO RIP OFF THE BUYER WITH TRANSMISSIONS THAT FAIL WITHIN 66,000 MILES. CAR HAS BEEN MAINTAINED PERFECTLY. THERE WILL BE NO MORE GM PURCHASES WITH MY DOLLARS. MY WORK IS WORTH A BETTER PRODUCT.
NHTSA complaint #10366930 — an unverified report by a vehicle owner.
at 143,000 milesClintontwp, MI
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 SATURN ION WITH AUTOMATIC TRANSMISSION, THE CAR STOPPED MOVING IN DRIVE WHILE TURNING ONTO THE FREEWAY. CAR WAS TOWED TO A SATURN DEALER WHICH THEY STATED THAT THE TRANSMISSION IS NO GOOD. NOTHING WAS DONE BECAUSE THEY WANT $5,000 TO FIX THE CAR. FOUND OUT THROUGH THE INTERNET NHTSA#10032327, STATES THAT SATURN GM WILL PAY 50% OF COST OF REPLACEMENT, SATURN DEALER WILL NOT HONOR SERVICE BULLETIN.
NHTSA complaint #10365842 — an unverified report by a vehicle owner.
at 60,000 milesLilburn, GA
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS 2004 SATURN ION. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE ABNORMALLY SHIFTED INTO THE NEXT GEAR. THE CONTACT CALLED THE MANUFACTURER AND THEY INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSIS. THE DEALER DIAGNOSED THE VEHICLE AS HAVING A FAULTY TRANSMISSION WHICH NEEDED REPLACING. THE DEALER ADVISED THE CONTACT THAT HE WOULD ONLY BE LIABLE FOR ONE HALF OF THE REPAIR COSTS. THE CONTACT DECLINED AND STATED THAT THE MANUFACTURER SHOULD BE LIABLE FOR THE FULL REPAIR COSTS DUE TO NUMEROUS TRANSMISSION COMPLAINTS FOUND ONLINE FOR HIS YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10356106 — an unverified report by a vehicle owner.
at 21,000 milesBarnhart, MO
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 25-30 MPH THE VEHICLE LOST POWER STEERING. SHE STATED THAT THE VEHICLE BECAME VERY DIFFICULT TO STEER AND SHE HAD TO HOLD ON TO THE SHIFTER AND THE STEERING WHEEL IN ORDER TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS MANUAL. THE CONTACT HAD TAKEN THE VEHICLE TO THREE LOCAL MECHANICS AND THEY ADVISED HER THAT THE STEERING COLUMN NEEDED TO BE REPLACED AND HAS REFERRED HER TO THE DEALER. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR THIS FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AT FIRST BUT SHE NO LONGER HAS POWER STEERING. WHILE DRIVING THE VEHICLE ALSO LOCKED IN GEAR AND SHE COULD NOT SHIFT OUT OF GEAR. THE CONTACT STATED THE FAILURE HAPPENED AT 9,000 MILES. THE VEHICLE WAS TAKEN TO THE DEALER THIRTY SEVEN TIMES FOR THIS FAILURE AND THEY HAVE REPLACED THE WIRES BUT THE FAILURE CONTINUED TO OCCUR. THE DEALER HAS NEVER DIAGNOSED THE FAILURE BECAUSE THE CONTACT WOULD NOT PAY $500.00 FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 83,000.
NHTSA complaint #10349146 — an unverified report by a vehicle owner.
at 87,000 milesToledo, OH
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE TRAVELING AT 35 MPH, THE VEHICLE WOULD NO LONGER ACCELERATE. THE DEALER PERFORMED A TRANSMISSION FLUSH ON THE VEHICLE TO CORRECT THE FAILURE. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO FURTHER REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
NHTSA complaint #10339886 — an unverified report by a vehicle owner.