FaultScore

FaultScore report

2000 Saturn LS problems

Owners have filed 544 complaints about the 2000 Saturn LS with NHTSA between 1999 and 2024. The largest single group is the engine & cooling. Across this model's run it ranks 3 of 3 worst.

B

FaultScore 35/100

Higher is worse. Measured against the other years of the Saturn LS.

How this is worked out

The numbers

544

Complaints

12

Crashes reported

5

Fires reported

17

Injuries reported

78,022 mi

Median mileage at failure

Half of reported failures happened before this

12%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 43 vs 50 Severity 32 vs 50 Early failure 20 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Saturn LS. 50 means typical for this model; 100 means roughly double.
Severity — 32
6.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 20
12% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Saturn LS

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Saturn LS

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 152 27.9%

0 crashes, 1 fires · median 89,000 mi

Lights 74 13.6%

1 crashes, 1 fires · median 60,500 mi

0 crashes, 2 fires · median 61,000 mi

Steering 39 7.2%

Median failure at 60,000 miles

Suspension 29 5.3%

Median failure at 98,575 miles

Brakes 29 5.3%

1 crashes, 0 fires · median 46,412 mi

1 crashes, 0 fires · median 111,031 mi

Median failure at 57,010 miles

Tires 22 4.0%

Median failure at 40,000 miles

Median failure at 62,000 miles

Median failure at 86,000 miles

Median failure at 124,108 miles

2 crashes, 0 fires · median 77,000 mi

Equipment & Accessories 9 1.7%

Median failure at 107,000 miles

Airbags 8 1.5%

5 crashes, 0 fires · median 140,500 mi

Seats 7 1.3%

0 crashes, 1 fires · median 102,030 mi

Seat Belts 5 0.9%

1 crashes, 0 fires · median 150,500 mi

Doors, Latches & Locks 3 0.6%

1 crashes, 0 fires · median 150,000 mi

Wheels 3 0.6%

Median failure at 166,887 miles

Child Seats 1 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Engine 36 25.5%
Brake Lights 30 21.3%
Belts AND Associated Pulleys 20 14.2%
Tail Lights 17 12.1%
Pump 11 7.8%
Gasoline 9 6.4%
Door 9 6.4%
Automatic Transmission 9 6.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 0.3%
1,000 – 9,999 miles 7 2.3%
10,000 – 24,999 miles 11 3.7%
25,000 – 49,999 miles 50 16.8%
50,000 – 74,999 miles 73 24.5%
75,000 – 99,999 miles 55 18.5%
100,000 – 149,999 miles 66 22.1%
150,000+ miles 35 11.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 1999 peak 16 Jun 2024

NHTSA investigations into the 2000 Saturn LS

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE08061 Opened 16 Oct 2008 Closed 8 Apr 2009 ENGINE AND ENGINE COOLING

TIMING CHAIN BREAKS, ENGINE STALL

ON MAY 22, 2008, THEOFFICE OF DEFECTS INVESTIGATION (ODI) WAS PETITIONED BY THE NORTH CAROLINA CONSUMERS COUNCIL (NCCC) TO BROADEN THE SCOPE OF SAFETY RECALL 07V-519, WHICH WAS CONDUCTED BY GENERAL MOTORS CORPORATION (GM) FOR MODEL YEAR (MY) 2001 SATURN L-SERIES VEHICLES EQUIPPED WITH THE L61 2.2L ENGINE AND BUILT DURING A 4-MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001 (DP08-002). ON OCTOBER 16, 2008, ODI GRANTED DP08-002 AND OPENED PE08-061 TO INVESTIGATE TIMING CHAIN FAILURES RESULTING IN ENGINE STALL WHILE DRIVING (SWD) IN THE SATURN L-SERIES VEHICLES EQUIPPED WITH L61 ENGINES AND...

DP08002 Opened 18 Jun 2008 Closed 16 Oct 2008 ENGINE AND ENGINE COOLING

TIMING CHAIN FAILURE-STALL

ON JUNE 6, 2006, ODI OPENED AN INVESTIGATION OF TIMING CHAIN FAILURE RESULTING IN ENGINE STALL WHILE DRIVING WITH NO RESTART IN APPROXIMATELY 20,514 MODEL YEAR (MY) 2001 SATURN L-SERIES VEHICLES EQUIPPED WITH 2.2L ENGINES (L61) BUILT FROM NOVEMBER 2000 THROUGH FEBRUARY 2001 (EA06-009).THE VEHICLES BUILT DURING THOSE MONTHS EXHIBITED HIGHER FAILURE RATES THAN SIMILARLY EQUIPPED VEHICLES BUILT BEFORE AND AFTER.GM INTRODUCED A NEW TIMING CHAIN DESIGN IN PRODUCTION IN MAY 2002.ODI CLOSED ITS INVESTIGATION AFTER GM INITIATED A SAFETY RECALL ON NOVEMBER 7, 2007 (RECALL 07V-519). ON MAY 22, 2008, THE...

PE06006 Opened 24 Jan 2006 Closed 6 Jun 2006 ENGINE AND ENGINE COOLING

TIMING CHAIN FAILURE

ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLA...

DP05008 Opened 20 Dec 2005 Closed 6 Feb 2006 ENGINE AND ENGINE COOLING

TIMING CHAIN FAILURE

ANALYSIS UNDERTAKEN IN RESPONSE TO THE PETITION IDENTIFIED 26 COMPLAINTS ALLEGING TIMING CHAIN FAILURES IN MY 2000-2003 SATURN L-SERIES VEHICLE EQUIPPED WITH THE 2.2L L4 ENGINE.MOST COMPLAINTS OF TIMING CHAIN FAILURE REPORTEDLY RESULTED IN A SUDDEN LOSS OF ENGINE POWER AND STALLING.ODI ALSO NOTED THAT CERTAIN MY 2002-2003 SATURN VUE AND MY 2003 SATURN ION MODEL VEHICLES WITH THE 2.2L ENGINE VEHICLESCOVERED BY A TECHNICAL SERVICE BULLETIN (03-06-01-017) THAT ADDRESSED TIMING CHAIN DESIGN AND SERVICE PROCEDURE CHANGES, EXHIBITED NO COMPLAINTS OF TIMING CHAIN FAILURE.ODI WILL GRANT THE PETITION A...

PE05010 Opened 15 Feb 2005 Closed 3 Jun 2005 ELECTRICAL SYSTEM

INOPERATIVE TAIL LAMPS

GENERAL MOTORS HAS DECIDED THAT A SAFETY RELATED DEFECT EXISTS ON CERTAIN MODEL SATURN SEDANS AND WAGONS.THE PLASTIC HOUSING IN THE REAR TAIL LAMP ASSEMBLY CAN BECOME DISTORTED IF THE BRAKE LAMPS REMAIN ON FOR AN EXTENDED TIME.THIS CAN CAUSE (1) AN INTERMITTENTLY INOPERATIVE BRAKE/TAIL LAMP BULB OR (2) A SHORT CIRCUIT THAT OPENS A FUSE CAUSING INOPERATIVE BRAKE OR TAIL LAMPS (INCLUDING THE CENTER HIGH-MOUNTED STOP LAMP).GM WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF SATURN VEHICLES TO INSTALL A REINFORCING SOCKET ADAPTER (AND CORRESPONDING NW SOCKET) TO THE BACK OF THE EXISTING LAMP A...

DP05001 Opened 10 Feb 2005 Closed 22 Feb 2005 ELECTRICAL SYSTEM

INOPERATIVE TAIL LAMPS

ON JANUARY 25, 2005, A SAFETY DEFECT PETITION WAS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), REQUESTING AN INVESTIGATION OF INOPERATIVE TAIL LAMPS ON MY 2000-2002 SATURN L-SERIES VEHICLES.THE PETITIONER ALLEGES A DEFECT IN THE DESIGN AND ASSEMBLY OF THE TAIL LAMP ASSEMBLY CIRCUIT BOARD AND LIGHT SOCKET CONTACT.THE PETITIONER IDENTIFIED 47 VEHICLE OWNER QUESTIONNAIRE'S (VOQ'S) ASSOCIATED WITH THE ALLEGED DEFECT, AND ODI CONCURS THAT 40 OF THOSE VOQ'S SATISFY THE SCOPE OF THIS INVESTIGATION.ODI HAS FOUND AN ADDITIONAL 10 VOQ'S RELATED TO THE ALLEGATION.ODI HAS GRANTED THE PETITION AN...

PE99064 Opened 27 Oct 1999 Closed 11 Feb 2000 VEHICLE SPEED CONTROL:LINKAGES

POST-COLLISION FUEL SYSTEM INTEGRITY

ALLEGE THAT THE FUEL TANK OVER-PRESSURE RELIEF (OPR) VALVE MAY LEAK FUEL IN EXCESS OF FMVSS 301 ALLOWANCES IN A CRASH

Recalls on the 2000 Saturn LS

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

05V245000

EXTERIOR LIGHTING:BRAKE LIGHTS

ON CERTAIN SEDANS AND WAGONS, THE PLASTIC HOUSING IN THE REAR TAIL LAMP ASSEMBLY CAN BECOME DISTORTED IF THE BRAKE LAMPS REMAIN ON FOR AN EXTENDED TIME.

Risk: THIS CAN CAUSE (1) AN INTERMITTENTLY INOPERATIVE BRAKE/TAIL LAMP BULB OR (2) A SHORT CIRCUIT THAT OPENS A FUSE CAUSING INOPERATIVE BRAKE LAMPS (INCLUDING THE CENTER HIGH-MOUNTED STOP LAMP) OR TAIL LAMPS. A FOLLOWING DRIVER MAY NOT KNOW WHEN THE BRAKES HAVE BEEN APPLIED, AND A REAR-END CRASH COULD OCCUR WITHOUT PRIOR WARNING.

03V231000

ELECTRICAL SYSTEM:IGNITION:MODULE

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.2L L4 (L61) ENGINES, A FAILURE OF THE IGNITION CONTROL MODULE MAY CAUSE DETERIORATION IN IDLE QUALITY, REDUCTION IN OVERALL ENGINE POWER, AND THE VEHICLE MAY BE HARD TO START. CONTINUED OPERATION OF THE VEHICLE AFTER SUCH AN IGNITION MODULE FAILURE WILL RESULT IN THE "SERVICE ENGINE SOON" LIGHT FLASHING, AND MAY LEAD TO SECONDARY FAILURES OF THE CATALYTIC CONVERTER, OXYGEN SENSOR, AND EXHAUST RESONATOR.

Risk: FAILURE OF THE RESONATOR WILL CAUSE INCREASED EXHAUST NOISE. PROLONGED OPERATION OF THE VEHICLE FOLLOWING A RESONATOR FAILURE MAY LEAD TO A FIRE.

00V228003

SEAT BELTS

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

99V345000

FUEL SYSTEM, GASOLINE:STORAGE

VEHICLE DESCRIPTION: PASSENGER VEHICLES. FUEL TANK ASSEMBLIES IN THESE VEHICLES HAVE AN OVER PRESSURE RELIEF (OPR) VALVE THAT CAN BECOME STUCK OPEN IN A FRONTAL COLLISION. IF THE VEHICLE ROLLS OVER, FUEL SPILLAGE COULD OCCUR.

Risk: IF AN IGNITION SOURCE IS PRESENT, A FIRE COULD RESULT.

99V199000

EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." BECAUSE OF A PROBLEM IN THE HAZARD WARNING SWITCH ASSEMBLY, THE TURN SIGNAL LAMPS MAY NOT WORK OR MAY WORK INTERMITTENTLY WHEN THE DRIVER USES THE TURN SIGNAL LEVER OR HAZARD WARNING SWITCH. IF THE VEHICLE TURN SIGNAL INDICATORS ARE NOT FLASHING, THEN THE TURN SIGNAL LAMPS MAY NOT BE FLASHING.

Risk: OTHER DRIVERS MAY NOT BE ALERTED THAT THE VEHICLE IS TURNING AND A CRASH COULD OCCUR.

99V197000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THESE VEHICLES MAY HAVE BEEN PRODUCED WITH AN INOPERATIVE VALVE WITHIN THE FUEL TANK ASSEMBLY.

Risk: IF A VEHICLE WITH AN INOPERATIVE VALVE WERE INVOLVED IN A ROLLOVER, FUEL SPILLAGE COULD OCCUR.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2005168 15,080 units in Canada

Electrical

On certain vehicles, the plastic housing in the rear tail lamp assembly can become distorted if the brake lamps remain on for an extended time. This can cause (1) an intermittently inoperative brake/tail lamp bulb or (2) a short circuit that opens a fuse causing inoperative brake lamps (including the center high-mounted stop lamp) or tail lamps. The loss of one of both of the tail lamps/stop lamps could reduce the vehicle's visibility to following drivers and fail to warn others that the vehicle is braking and/or stopped, which could lead to a crash. Correction: Dealers will replace the lamp socket and, if necessary, the lamp housing assembly.

Recall 2003161 14,184 units in Canada

Other

On certain vehicles, a failure of the ignition control module may cause deterioration in idle quality, reduction in overall engine power and the vehicle may be hard to start.. Continued operation of the vehicle after such an ignition module failure will result in the "Service Engine Soon" light flashing, and may lead to secondary failures of the catalytic converter, oxygen sensor, and exhaust resonator. Failure of the resonator will cause increased exhaust noise and prolonged operation of the vehicle following a resonator failure may lead to an undercar fire. Correction: Dealers will (1) replace the ignition control module, or (2) replace the ignition control module and spark plugs, or (3) replace the ignition control module and spark plugs and update the powertrain control module calibration.

Recall 2000195 888 units in Canada

Seats And Restraints

Certain vehicles do not comply with the requirements of C.M.V.S.S. 209 - Seat Belt Assemblies. Vehicles may have been produced with rear seat belt buckle assemblies that will not withstand the force requirements of the standard. In a crash, if the belt buckle fails, there is an increased risk of injury to a rear seat occupant. Correction: Rear seat belt buckle assemblies will be inspected and replaced if necessary.

Recall 1999236 2,514 units in Canada

Fuel System

On certain vehicles, the fuel tank assemblie has an Over Pressure Relief (OPR) valve that may become stuck open in a frontal collision. If the vehicle rolls over, fuel spillage could occur. If an ignition source is present, a fire could occur. Correction: Dealers will permanently seal the outlet port of the OPR valve.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 152,680 miles Aurora, CO Fire

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2000 SATURN LS. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS SMOKE COMING FROM THE STEERING WHEEL INTO THE VEHICLE AND THE HIGH BEAMS ACTIVATED WITHOUT BEING PROMPTED. THE HIGH BEAMS FAILED TO TURN OFF CAUSING THE CONTACT TO DETACH THE HEADLIGHTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,680.

NHTSA complaint #10758726 — an unverified report by a vehicle owner.

Dacula, GA Fire

ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2000 SATURN LS. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT THERE WAS AN ELECTRICAL MALFUNCTION THAT BURNED THE SOCKETS AND WIRES CAUSING THE BULBS TO SHORT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE REAR TAIL LIGHTS THREE TIMES AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V245000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10690010 — an unverified report by a vehicle owner.

Fern Park, FL Crash 2 injured

STRUCTURE:BODY

I WAS DRIVING A 98 TOYOTA TACOMA ON A 45 MPH HIGHWAY WHEN A PEDESTRIAN IN THE ROAD CAUSED ALL LANES OF TRAFFIC TO SUDDENLY STOP. I WAS UNABLE TO STOP IN TIME AND WENT INTO THE MEDIAN TO AVOID AN ACCIDENT. I WAS UNABLE TO KEEP MY VEHICLE IN THE MEDIAN AND STRUCK THE 2000 SATURN COUPE DRIVERS SIDE FENDER TO DRIVERS SIDE FENDER. UPON IMPACT THE BODY OF THE SATURN BURST INTO 12 TO 14 INCH SHARDS OF WHATEVER THE BODY IS MADE OF, (PERHAPS FIBERGLASS OR SOMETHING SIMILAR). ONE SUCH SHARD SHATTERED THE DRIVERS WINDOW AND IMPALED ME THROUGH MY LEFT SHOULDER AND LODGED ITSELF PROTRUDING SLIGHTLY FROM MY BACK. THE EMERGENCY RESPONDERS WERE UNABLE TO STOP THE BLEEDING SO I WAS AIRLIFTED TO ORMC FOR EMERGENCY SURGERY, AND AM LUCKY TO HAVE SURVIVED. THE SURGEON STATED THAT ANOTHER INCH WOULD HAVE MEANT ME BLEEDING OUT IN THE ROAD. THAT VEHICLE SHOULD NOT HAVE SHOT DEADLY PROJECTILES UPON IMPACT.

NHTSA complaint #10659263 — an unverified report by a vehicle owner.

at 102,012 miles Portland, ME 1 injured

STEERING

I HAD JUST GONE TO THE GAS STATION TO FILL UP MY 2000 SATURN LW2 WHEN I WAS ABOUT TWO BLOCKS FROM THE GAS STATION. I WAS RIGHT AROUND THE CORNER FROM MY HOUSE, AND HAD JUST TURNED RIGHT ONTO A STREET WITH A HILL. SUDDENLY, MY CAR STARTED SPUTTERING SO I IMMEDIATELY TRIED TO PULL OVER. I WASN'T COMPLETELY OUT OF THE STREET WHEN I SUDDENLY LOST ALL POWER BRAKES AND POWER STEERING GOING DOWN THE HILL AT 25 MILES PER HOUR. I COULDN'T STOP THE CAR SO I PUT IT IN PARK, WHICH STOPPED IT INSTANTLY, CAUSING MY NECK TO JERK, WHICH HAS BEEN SORE FROM WHIPLASH FOR THE PAST FOUR DAYS SO FAR. I HAD THE CAR TOWED TO THE MECHANIC WHO FOUND BITS OF MY TIMING BELT ALL THROUGH THE MOTOR, WHICH BLEW THE ENTIRE ENGINE. AFTER HEARING THAT IT WOULD BE OVER $3,000 FOR A USED ENGINE INSTALLED, WE'VE BEEN TRYING TO DETERMINE OUR NEXT MOVE, FINANCIALLY.

NHTSA complaint #10481318 — an unverified report by a vehicle owner.

at 102,012 miles Portland, ME 1 injured

ENGINE

I HAD JUST GONE TO THE GAS STATION TO FILL UP MY 2000 SATURN LW2 WHEN I WAS ABOUT TWO BLOCKS FROM THE GAS STATION. I WAS RIGHT AROUND THE CORNER FROM MY HOUSE, AND HAD JUST TURNED RIGHT ONTO A STREET WITH A HILL. SUDDENLY, MY CAR STARTED SPUTTERING SO I IMMEDIATELY TRIED TO PULL OVER. I WASN'T COMPLETELY OUT OF THE STREET WHEN I SUDDENLY LOST ALL POWER BRAKES AND POWER STEERING GOING DOWN THE HILL AT 25 MILES PER HOUR. I COULDN'T STOP THE CAR SO I PUT IT IN PARK, WHICH STOPPED IT INSTANTLY, CAUSING MY NECK TO JERK, WHICH HAS BEEN SORE FROM WHIPLASH FOR THE PAST FOUR DAYS SO FAR. I HAD THE CAR TOWED TO THE MECHANIC WHO FOUND BITS OF MY TIMING BELT ALL THROUGH THE MOTOR, WHICH BLEW THE ENTIRE ENGINE. AFTER HEARING THAT IT WOULD BE OVER $3,000 FOR A USED ENGINE INSTALLED, WE'VE BEEN TRYING TO DETERMINE OUR NEXT MOVE, FINANCIALLY.

NHTSA complaint #10481318 — an unverified report by a vehicle owner.

at 102,012 miles Portland, ME 1 injured

SERVICE BRAKES

I HAD JUST GONE TO THE GAS STATION TO FILL UP MY 2000 SATURN LW2 WHEN I WAS ABOUT TWO BLOCKS FROM THE GAS STATION. I WAS RIGHT AROUND THE CORNER FROM MY HOUSE, AND HAD JUST TURNED RIGHT ONTO A STREET WITH A HILL. SUDDENLY, MY CAR STARTED SPUTTERING SO I IMMEDIATELY TRIED TO PULL OVER. I WASN'T COMPLETELY OUT OF THE STREET WHEN I SUDDENLY LOST ALL POWER BRAKES AND POWER STEERING GOING DOWN THE HILL AT 25 MILES PER HOUR. I COULDN'T STOP THE CAR SO I PUT IT IN PARK, WHICH STOPPED IT INSTANTLY, CAUSING MY NECK TO JERK, WHICH HAS BEEN SORE FROM WHIPLASH FOR THE PAST FOUR DAYS SO FAR. I HAD THE CAR TOWED TO THE MECHANIC WHO FOUND BITS OF MY TIMING BELT ALL THROUGH THE MOTOR, WHICH BLEW THE ENTIRE ENGINE. AFTER HEARING THAT IT WOULD BE OVER $3,000 FOR A USED ENGINE INSTALLED, WE'VE BEEN TRYING TO DETERMINE OUR NEXT MOVE, FINANCIALLY.

NHTSA complaint #10481318 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Queens Village, NY

SERVICE BRAKES

I am listing this vehicle identification number to fulfill your request on the safety complaint form, however I believe what I am about to share is an issue that applies to all vehicles on the road today, regardless of their source of motive power, if they have a hydraulic-brake system. I believe the current federal specifications for brake lines are too susceptible to corrosion, and although the materials brake lines are made of on most vehicles, probably meet Federal standards. Federal standards for this and other vehicle parts should evolve more frequently, sensitive to modernization and field experience. Corrosion-resistant brake lines are available and Federal statutes should be upgraded to specify they be constructed of more durable material and also be positioned in vehicles to increase their ease of replacement. Replacement of just the rusted sections of my rear brake lines cost me approximately $3000, and most of that cost was driven by brake line inaccessibility. Brake lines are typically one of the first components installed during vehicle assembly and several layers of components are then placed over them. Given the difficulty of replacement they should be one of the most durable components in the vehicle and calculated to last an appropriate multiple of the vehicle’s service life that is economically feasible.

NHTSA complaint #11593168 — an unverified report by a vehicle owner.

at 170,000 miles Worcester, MA

SEAT BELTS

THE WHOLE SUBFRAME ON MY 2000 SATURN LS IS ROTTED SO BAD THAT I CAN'T EVEN DRIVE THE VEHICLE. IT STARTED WITH MY CAR NOT STARTING AND PUTTING IT UP ON A LIFT TO SEE WHAT THE PROBLEM WAS. THAT NOT STARTING PROBLEM IS A BAD RESONATOR, BUT IN THE PROCESS THE SUBFRAME WAS FOUND TO BE SERIOUSLY ROTTED AWAY.

NHTSA complaint #11329340 — an unverified report by a vehicle owner.

at 170,000 miles Worcester, MA

SUSPENSION

THE WHOLE SUBFRAME ON MY 2000 SATURN LS IS ROTTED SO BAD THAT I CAN'T EVEN DRIVE THE VEHICLE. IT STARTED WITH MY CAR NOT STARTING AND PUTTING IT UP ON A LIFT TO SEE WHAT THE PROBLEM WAS. THAT NOT STARTING PROBLEM IS A BAD RESONATOR, BUT IN THE PROCESS THE SUBFRAME WAS FOUND TO BE SERIOUSLY ROTTED AWAY.

NHTSA complaint #11329340 — an unverified report by a vehicle owner.

at 170,000 miles Worcester, MA

ENGINE

THE WHOLE SUBFRAME ON MY 2000 SATURN LS IS ROTTED SO BAD THAT I CAN'T EVEN DRIVE THE VEHICLE. IT STARTED WITH MY CAR NOT STARTING AND PUTTING IT UP ON A LIFT TO SEE WHAT THE PROBLEM WAS. THAT NOT STARTING PROBLEM IS A BAD RESONATOR, BUT IN THE PROCESS THE SUBFRAME WAS FOUND TO BE SERIOUSLY ROTTED AWAY.

NHTSA complaint #11329340 — an unverified report by a vehicle owner.

at 106,000 miles Detroit, MI

ELECTRICAL SYSTEM

CAR LEAKING OIL - NOW ENGINE TROUBLE

NHTSA complaint #11072426 — an unverified report by a vehicle owner.

at 106,000 miles Detroit, MI

ENGINE

CAR LEAKING OIL - NOW ENGINE TROUBLE

NHTSA complaint #11072426 — an unverified report by a vehicle owner.

at 106,000 miles Detroit, MI

SERVICE BRAKES

CAR LEAKING OIL - NOW ENGINE TROUBLE

NHTSA complaint #11072426 — an unverified report by a vehicle owner.

at 5 miles Middletown, OH

STRUCTURE:BODY

NOTHING, THANK GOD HAD HAPPENED YET, BUT IT WILL IN A MATTER OF TIME, HOW MUCH TIME I HAVE NO IDEA. THE PROBLEM IS THE MOTOR CRADLE OR FRAME IS RUSTING OUT, THE FRONT WHERE THE MOTOR SETS HAD WHOLES RUSTED IN IT, THE WHOLE THING IS RUSTING AWAY.

NHTSA complaint #11019886 — an unverified report by a vehicle owner.

at 180,000 miles Knoxville, TN

UNKNOWN OR OTHER

WHILE DRIVING DOWN THE INTERSTATE MY TIMING CHAIN SNAPPED. CAR LOST POWER AND PUT ME AND MY FAMILY AT RISK OF AN ACCIDENT.

NHTSA complaint #10967286 — an unverified report by a vehicle owner.

at 140,569 miles LA Verne, CA

ENGINE

REF: 07V519 I AM FILLING THIS COMPLAINT CONCERNING MY 2000 SATURN LS1 2.2L ENGINE. WHILE DRIVING ON A SOUTHERN CALIFORNIA FREEWAY IN JULY 2008 MY TIMING CHAIN BROKE. THIS CAUSED US TO TRY AND GET TO THE SIDE OF THE FREEWAY FROM THE LEFT SIDE OF THE FREEWAY, A VERY NERVE-RACKING SITUATION. AFTER TALKING TO THE DEALERSHIP AND SEVERAL INDEPENDENT REPAIR SHOPS I ELECTED TO REPLACE THE ENGINE INSTEAD OF FIXING THE TIMING CHAIN AND THE OTHER DAMAGE THAT WAS CAUSED IN THE BROKEN TIMING CHAIN. THE REPAIR WAS COMPLETED BY CLAREMONT AUTO CENTER IN POMONA CA ON 14/JULY/2008. IF NECESSARY I SHOULD BE ABLE TO GET A COPY OF THE REPAIR BILL.

NHTSA complaint #10898357 — an unverified report by a vehicle owner.

Fort Meyers, FL

ENGINE

TL* THE CONTACT OWNS A 2000 SATURN LS. WHILE DRIVING 70 MPH, THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT THAT THERE WAS AN INTERNAL FAILURE WHERE THE TIMING BELT PREMATURELY FRACTURED INTO THE MOTOR AND FRACTURED THE VALVES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10889243 — an unverified report by a vehicle owner.

at 7,704 miles Springfield, MA

EXTERIOR LIGHTING:TURN SIGNAL

TL* THE CONTACT OWNS A 2000 SATURN LS. WHILE DRIVING AT ANY SPEED, THE TURN SIGNAL DID NOT AUTOMATICALLY DISENGAGE. THE CONTACT HAD TO MANUALLY DISENGAGE THE SIGNAL. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TURN SIGNAL CANCEL CAM ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,704.

NHTSA complaint #10864012 — an unverified report by a vehicle owner.

at 150,000 miles Duxbury, MA

STEERING

TL* THE CONTACT OWNS A 2000 SATURN LS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE FROM BOTH THE FRONT PASSENGER AND DRIVER SIDES OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS CORROSION AROUND ALL OF THE WHEEL WELLS AND THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #10794345 — an unverified report by a vehicle owner.

at 150,000 miles Duxbury, MA

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2000 SATURN LS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE FROM BOTH THE FRONT PASSENGER AND DRIVER SIDES OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS CORROSION AROUND ALL OF THE WHEEL WELLS AND THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #10794345 — an unverified report by a vehicle owner.

at 152,680 miles Aurora, CO Fire

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2000 SATURN LS. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS SMOKE COMING FROM THE STEERING WHEEL INTO THE VEHICLE AND THE HIGH BEAMS ACTIVATED WITHOUT BEING PROMPTED. THE HIGH BEAMS FAILED TO TURN OFF CAUSING THE CONTACT TO DETACH THE HEADLIGHTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,680.

NHTSA complaint #10758726 — an unverified report by a vehicle owner.

at 153,000 miles Maple Shade, NJ

SUSPENSION

TOOK CAR TO HAVE STRUTS REPLACED AND WAS TOLD THE SUB FRAME HAD RUSTED AWAY TO MAKE THE CAR UNSAFE TO DRIVE,ALWAYS CHECKED THE BODY AND FRAME YEARLY FOR RUST ON CHASSIS AND UNI BODY SO THERE WOULD NOT BE ANY POTENTIAL PROBLEM S. I LIVE IN THE NORTHEAST PART OF THE USA.. THE PROBLEM WITH THE SUB FRAME IS IT RUSTS FROM THE INSIDE OUT SO IT MAKES INSPECTION EXTREMELY HARD TO SEE.

NHTSA complaint #10694030 — an unverified report by a vehicle owner.

Dacula, GA Fire

ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2000 SATURN LS. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT THERE WAS AN ELECTRICAL MALFUNCTION THAT BURNED THE SOCKETS AND WIRES CAUSING THE BULBS TO SHORT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE REAR TAIL LIGHTS THREE TIMES AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V245000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10690010 — an unverified report by a vehicle owner.

at 30,000 miles Ozark, MO

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2000 SATURN L SERIES. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE DRIVER INADVERTENTLY PULLED THE KEY OUT OF THE IGNITION AND THE VEHICLE CONTINUED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

NHTSA complaint #10661867 — an unverified report by a vehicle owner.

Fern Park, FL Crash 2 injured

STRUCTURE:BODY

I WAS DRIVING A 98 TOYOTA TACOMA ON A 45 MPH HIGHWAY WHEN A PEDESTRIAN IN THE ROAD CAUSED ALL LANES OF TRAFFIC TO SUDDENLY STOP. I WAS UNABLE TO STOP IN TIME AND WENT INTO THE MEDIAN TO AVOID AN ACCIDENT. I WAS UNABLE TO KEEP MY VEHICLE IN THE MEDIAN AND STRUCK THE 2000 SATURN COUPE DRIVERS SIDE FENDER TO DRIVERS SIDE FENDER. UPON IMPACT THE BODY OF THE SATURN BURST INTO 12 TO 14 INCH SHARDS OF WHATEVER THE BODY IS MADE OF, (PERHAPS FIBERGLASS OR SOMETHING SIMILAR). ONE SUCH SHARD SHATTERED THE DRIVERS WINDOW AND IMPALED ME THROUGH MY LEFT SHOULDER AND LODGED ITSELF PROTRUDING SLIGHTLY FROM MY BACK. THE EMERGENCY RESPONDERS WERE UNABLE TO STOP THE BLEEDING SO I WAS AIRLIFTED TO ORMC FOR EMERGENCY SURGERY, AND AM LUCKY TO HAVE SURVIVED. THE SURGEON STATED THAT ANOTHER INCH WOULD HAVE MEANT ME BLEEDING OUT IN THE ROAD. THAT VEHICLE SHOULD NOT HAVE SHOT DEADLY PROJECTILES UPON IMPACT.

NHTSA complaint #10659263 — an unverified report by a vehicle owner.

ST. Louis, MO

ELECTRICAL SYSTEM

PLEASE NOTE THAT OUR SATURN 2000 LS "KEY CAN BE REMOVED FROM THE IGNITION WHEN THE IGNITION IS NOT IN THE "OFF" POSITION. WE HAVE NOT RECEIVED A RECALL NOTICE REGARDING OUR SATURN LS. WE HAVE RECEIVED A RECALL NOTICE ON OUR SATURN VUE SUV REGARDING "KEY TO BE REMOVED FROM THE IGNITION WHEN THE IGNITION IS NOT IN THE "OFF" POSITION. THANK YOU,

NHTSA complaint #10652315 — an unverified report by a vehicle owner.

at 23,000 miles Wantagh, NY

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2000 SATURN LS. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH. THE FAILURE HAS OCCURRED ON SEVERAL OCCASIONS. THE KEY WOULD TURN AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

NHTSA complaint #10632470 — an unverified report by a vehicle owner.

at 99,000 miles Front Royal, VA

ENGINE

TL * THE CONTACT OWNS A 2000 SATURN LS. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE SHOOK, THE ENGINE ROARED AS THE RPMS DECREASED. THE DEALER REPROGRAMMED THE BODY CONTROL MODULE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THE TIMING CHAIN, TENSIONER, AND GUIDES WERE REPLACED. THE FAILURE APPEARED TO BE REMEDIED, BUT RECURRED A YEAR LATER. THE DEALER STATED THAT THE TIMING CHAIN COULD NOT BE PROPERLY ADJUSTED AND WAS STRIKING THE GUIDES, WHICH PRODUCED THE ROARING SOUND IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

NHTSA complaint #10619262 — an unverified report by a vehicle owner.

at 86,000 miles Washington, DC

ENGINE AND ENGINE COOLING

I TOOK MY CAR IN FOR A TUNE UP AND FOUND OUT THE TIMING BELT TENSIONER HAD GONE BAD DESTROYING MY MOTOR.

NHTSA complaint #10606050 — an unverified report by a vehicle owner.

at 253,625 miles Traverse City, MI

WHEELS

I HAVE A 2000 SATURN LS 1 THAT I HAD BOUGHT IN JUNE 14 2012 @ THE US TRUCK & AUTO ON US. 31 SOUTH HERE IN TRAVERSE CITY MICHIGAN 49685. THE SALESPERSON'S NAME IS[XXX]. I WAS ON CRAIGS LIST LOOKING FOR A RELIABLE CAR AND I CAME UPON US TRUCK & AUTO AND WYANE WOULD NOT LET ME TEST DRIVE THE CAR AND THAT THE CAR IS IN PERFECT RUNNING CONDITION UNTIL MARCH 14,2014 MY WHEEL CAME OFF AT A STOPLIGHT GETTING TO GO ON GREEN BUT DIDN'T MOVE FAR. AND WHEN I GOT THE CAR THE DOME LIGHT WASN'T WORKING AND A WIRE HAD BEEN DISCONNECTED FROM THE DAYTIME HEAD LAMP AND BURNED OUT TAIL LIGHTS. SINCE I PURCHASED IT AT A CAR DEALERSHIP I TOOK THEY HAD THE VEHICLE INSPECTED BUT LEARNED LATER THAT WAYNE DOES NOT ALWAYS HAVE THE VEHICLES INSPECTED THAT HE PUTS ON HIS LOTS BUT SELLS LEMONS. HE WOULD RATHER SALE A LEMON OR A VEHICLE THAT WILL IN DANGER A PERSON THEN TO FOLLOW THE LAWS AND MAKE SURE THE VEHICLES ARE ROAD SAFE BEFORE HE SELLS THEM. I NEEDED A CAR BECAUSE I HAVE A FRIEND THAT HAS ISSUES WITH HER BACK AND LEGS PLUS WE LIVE 7 TO 8 MILES OUT OF TRAVERSE CITY, MI AND DON'T HAVE MUCH MONEY TO DO MUCH OF ANYTHING RIGHT NOW. MY FRIEND AND I LOVE THIS CAR THE ENGINE AND TRANSMISSION ARE FAIRLY NEW. WE HAVE TRIED TO ASK FOR HELP GETTING THE CAR FIXED FROM CHURCHES AND OTHER ORGANIZATIONS BUT EVEN THEY BARELY HAVE THE MONEY TO HELP. THE BUSES HERE REFUSE TO WORK FOR US AND TAXIS ARE WAY TO MUCH MONEY TO TAKE US SHOPPING FOR FOOD OR DOCTOR'S APPOINTMENTS. PLEASE HELP US GET OUR CAR FIXED OR MAYBE EVEN A DIFFERENT 4 CYLINDER CAR. THANK YOU FOR YOUR TIME! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10598667 — an unverified report by a vehicle owner.

at 253,625 miles Traverse City, MI

EXTERIOR LIGHTING

I HAVE A 2000 SATURN LS 1 THAT I HAD BOUGHT IN JUNE 14 2012 @ THE US TRUCK & AUTO ON US. 31 SOUTH HERE IN TRAVERSE CITY MICHIGAN 49685. THE SALESPERSON'S NAME IS[XXX]. I WAS ON CRAIGS LIST LOOKING FOR A RELIABLE CAR AND I CAME UPON US TRUCK & AUTO AND WYANE WOULD NOT LET ME TEST DRIVE THE CAR AND THAT THE CAR IS IN PERFECT RUNNING CONDITION UNTIL MARCH 14,2014 MY WHEEL CAME OFF AT A STOPLIGHT GETTING TO GO ON GREEN BUT DIDN'T MOVE FAR. AND WHEN I GOT THE CAR THE DOME LIGHT WASN'T WORKING AND A WIRE HAD BEEN DISCONNECTED FROM THE DAYTIME HEAD LAMP AND BURNED OUT TAIL LIGHTS. SINCE I PURCHASED IT AT A CAR DEALERSHIP I TOOK THEY HAD THE VEHICLE INSPECTED BUT LEARNED LATER THAT WAYNE DOES NOT ALWAYS HAVE THE VEHICLES INSPECTED THAT HE PUTS ON HIS LOTS BUT SELLS LEMONS. HE WOULD RATHER SALE A LEMON OR A VEHICLE THAT WILL IN DANGER A PERSON THEN TO FOLLOW THE LAWS AND MAKE SURE THE VEHICLES ARE ROAD SAFE BEFORE HE SELLS THEM. I NEEDED A CAR BECAUSE I HAVE A FRIEND THAT HAS ISSUES WITH HER BACK AND LEGS PLUS WE LIVE 7 TO 8 MILES OUT OF TRAVERSE CITY, MI AND DON'T HAVE MUCH MONEY TO DO MUCH OF ANYTHING RIGHT NOW. MY FRIEND AND I LOVE THIS CAR THE ENGINE AND TRANSMISSION ARE FAIRLY NEW. WE HAVE TRIED TO ASK FOR HELP GETTING THE CAR FIXED FROM CHURCHES AND OTHER ORGANIZATIONS BUT EVEN THEY BARELY HAVE THE MONEY TO HELP. THE BUSES HERE REFUSE TO WORK FOR US AND TAXIS ARE WAY TO MUCH MONEY TO TAKE US SHOPPING FOR FOOD OR DOCTOR'S APPOINTMENTS. PLEASE HELP US GET OUR CAR FIXED OR MAYBE EVEN A DIFFERENT 4 CYLINDER CAR. THANK YOU FOR YOUR TIME! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10598667 — an unverified report by a vehicle owner.