VEHICLE WAS IN MOTION AT 30 MPH ON CITY STREET, ENGINE COMPLETELY STOPPED WORKING WITH LOSS OF POWER STEERING AND POWER BRAKES. COASTED VEHICLE TO A SIDE STREET & STOPPED. HAD CAR TOWED TO A MECHANIC. WE WERE QUOTED $1700 BILL TO REPAIR DUE TO BROKEN TIMING CHAIN. RESEARCHED RECALLS AND FOUND THAT NHTSA HAD A RECALL #07V519000 FOR 2001 SATURN L100. THIS SEEMS GROSSLY SHORTSIGHTED ON THE PART OF NHTSA, AS THERE HAVE BEEN DOZENS OF DUPLICATE COMPLAINTS. THIS PROMPTED THE STATE OF NORTH CAROLINA CONSUMERS COUNCIL TO ISSUE A DEFECT PETITION FOR 2000-2003 SATURN L SERIES WITH THE 2.2L ENGINE WITH THE NHTSA. IT IS SURPRISING HOW LITTLE EFFORT THE NHTSA HAS MADE IN LIGHT OF THE SCOPE OF THIS PROBLEM.
NHTSA complaint #11257582 — an unverified report by a vehicle owner.
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
NHTSA complaint #11056381 — an unverified report by a vehicle owner.
DRIVING DOWN IN CONGESTED MORNING TRAFFIC ON HIGHWAY WHEN ENGINE SHUT OFF. WITH ENGINE OFF, BRAKES HARD TO PUSH AND STEERING VERY DIFFICULT. VEHICLE COASTED TO STOP. ENGINE WOULD NOT RESTART. IT JUST TURNED OVER. SHOP SAID TIMING CHAIN SNAPPED AND ENGINE HAD TO BE REPLACED.
NHTSA complaint #10860136 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 SATURN LS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, SMOKE EMITTED FROM THE STEERING COLUMN AND THE TURN SIGNAL LEVER WAS ENGAGED. THE FAILURE OCCURRED WHENEVER THE LEFT OR RIGHT TURN SIGNALS WERE ENGAGED. THERE WERE NO FLAMES PRESENT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V231000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10845598 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 SATURN LS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE FROM BOTH THE FRONT PASSENGER AND DRIVER SIDES OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS CORROSION AROUND ALL OF THE WHEEL WELLS AND THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10794345 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 SATURN SATURN LS. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BEGAN SMOKING, THE HEADLIGHTS FLICKERED, AND THE CHECK ENGINE LIGHT ILLUMINATED. IN ADDITION, THE ENGINE WAS SMOKING AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.
NHTSA complaint #10789655 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 SATURN L300. THE CONTACT STATED WHILE DRIVING 75 MPH, THE CONTACT NOTICE SMOKE EMITTING FROM THE STEERING COLUMN. THE CONTACT MENTIONED THAT THE BATTERY LOW AND CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. IMMEDIATELY AFTER THE WARNING LIGHTS ILLUMINATED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN AND IGNITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 10/23/14
NHTSA complaint #10626858 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 SATURN L300. THE CONTACT STATED WHILE DRIVING 75 MPH, THE CONTACT NOTICE SMOKE EMITTING FROM THE STEERING COLUMN. THE CONTACT MENTIONED THAT THE BATTERY LOW AND CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. IMMEDIATELY AFTER THE WARNING LIGHTS ILLUMINATED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN AND IGNITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10626866 — an unverified report by a vehicle owner.
MY DAUGHTER [XXX] WAS THE PASSENGER AND [XXX] WAS DRIVER. THE KIDS WENT FOR DRIVE AND WERE FOUND THE NEXT EARLY MORNING AROUND 6AM. THE CAR WAS SO BURNED AND DESTROYED THE KIDS COULD NOT BE IDENTIFIED, AND ALL WHO WERE THERE QUESTIONED THE STRAIGHT TIRE TRACKS WITHOUT ANY CORRECTION OR OVER CORRECTION IN THE STEERING OF TIRE TRACKS, NO BRAKING IN THE COUNTY ROAD TRACKS, AND WITH FRACTURE AND DAMAGE OF THE SKULL AREA WE LATER WERE TOLD THAT THE AIR BAGS NEVER DEPLOYED! THE TRACKS WERE APPROX 150 YRDS LONG AND WENT AT AN ANGLE OF PERFECTION GRADUALLY POINTING TOWARDS A RAVINE THAT WOULD END BOTH OF THE KIDS LIVES. WE SENT A FORENSIC SPECIALIST TO LOOK AT CAR 2 MONTHS LATER AND WAS TOLD TO SAVE OUR MONEY ON FULL REPORT BECAUSE THE SPECIALIST SAID THE CAR WAS SO DESTROYED HE COULDN'T MAKE HEADS OR TAILS AS TO A CASE AGAINST GM. WITH NEW EVIDENCE ON GM THERE IS NO DOUBT TO ANYONE AT CRASH SITE AS TO WHAT HAPPENED! THE IGNITION SWITCH TESTIMONIALS WE HAVE SEEN AND READ BY SURVIVORS SPELL OUT WHAT HAPPENED IN THE 01CAR SATURN THAT DAY THAT CLAIMED MY DAUGHTER [XXX] LIFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10606044 — an unverified report by a vehicle owner.
WHILE DRIVING HOME MY CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. I HAD NO IDEA WHAT HAPPENED OR WHAT WAS WRONG, IT JUST STOPPED WITH NO WARNING, RIGHT BEFORE IT STOPPED IT MADE A NOISE UNFAMILIAR TO ME BUT IT SOUNDED AS IF THE BRAKES HAD FALLEN OFF OR SOMETHING. I HAD TO GET MY CAR TOWED AT MY OWN COST. I FOUND A MECHANIC THAT WOULD COME OUT AND TAKE A LOOK AT IT BECAUSE I HAD IT TOWED TO MY HOUSE. APPARENTLY MY TIMING CHAIN WAS TO LOOSE AND KEPT HITTING SOMETHING ELSE AND OVER TIME THE CHAIN BROKE AND WHAT IT WAS HITTING WAS DAMAGED SO I HAD TO REPLACE BOTH AND BECAUSE THE ENGINE HAD TO BE DROPPED TO GET TO REPLACE, IT COST ME $1800.00 OUT MY POCKET ALSO THEY INFORMED ME THAT THE RACK AND PINION WILL HAVE TO BE DONE ALSO. IF THIS IS A RECALL ISSUE I WOULD LIKE TO BE REIMBURSED FOR THE COST. THANKS.
NHTSA complaint #10578865 — an unverified report by a vehicle owner.
DRIVING DOWN THE ROAD THE VEHICLE STARTED MAKING NOISE AND STEERING WAS UNCONTROLLABLE. I TRAILERED THE VEHICLE BACK HOME. CLOSER INSPECTION REVEALED THE FRONT SUBFRAME/ENGINE CRADLE WAS COMPLETELY RUSTED THROUGH IN MULTIPLE SPOTS, VERY DANGEROUS!!! I CONTACTED THE DEALER TO GET A NEW SUBFRAME AND I WAS ADVISED THE SUBFRAME IS NO LONGER AVAILABLE AND TO TRY FINDING ONE IN A SALVAGE YARD. I CONTACTED A SALVAGE YARD AND THEY SAID THEY HAD A FEW AND IT WOULD BE NO PROBLEM TO PULL ONE. I GOT THE CALL TODAY SAYING THEY WERE SORRY BUT ALL OF THE FRONT SUBFRAMES ON THE SATURN L SERIES THEY HAVE ARE RUSTED THROUGH AND ARE NOT USABLE. I CONTACTED OTHER YARDS WITH THE SAME RESPONSE. I ENDED UP HAVING TO FIND A SALVAGE YARD DOWN SOUTH THAT HAD A USABLE SUBFRAME. I WENT ONLINE TO FIND NUMEROUS FORUM POSTS DISCUSSING THIS TOPIC AND I'M FINDING IT IS VERY COMMON ON THIS VEHICLE. WHY WAS THERE NEVER A RECALL FOR THIS WITH SUCH A WIDESPREAD SAFETY HAZARD? FROM WHAT I CAN TELL IT HAPPENS ON ALL MODEL YEARS OF THE L SERIES. THE IRONY IS THE REST OF THE CAR IS VERY CLEAN, NO RUST ON THE REST OF THE UNDERCARRIAGE. THERE IS NO CLEAR EXPLANATION WHY THE SUBFRAME WOULD HAVE CORROSION PERFORATION AT SUCH LOW MILEAGE WITH NO OTHER RUST/CORROSION ON THE REST OF THE VEHICLE. AT A HIGHER RATE OF SPEED THIS COULD HAVE HAD A BAD OUTCOME. THANK YOU.
NHTSA complaint #10567105 — an unverified report by a vehicle owner.
I BRAKE HARD TO AVOID AN ANIMAL IN THE ROAD. WHEN I STEPPED ON THE GAS THE CAR WOULD NOT MOVE. WHEN I PUT IT IN PARK, THE CAR WOULD ROLL. UPON INSPECTION, THE FRAME HAD BUCKLED, CAUSING THE CV JOINT TO FALL OUT. I DID NOT HIT ANYTHING OR GO OFF THE ROAD. ALL I DID WAS HIT THE BRAKES AND THE FRAMED COLLAPSED IN THE AREA OF RIGHT FRONT A-ARM.
NHTSA complaint #10547547 — an unverified report by a vehicle owner.
I HAD JUST GONE TO THE GAS STATION TO FILL UP MY 2000 SATURN LW2 WHEN I WAS ABOUT TWO BLOCKS FROM THE GAS STATION. I WAS RIGHT AROUND THE CORNER FROM MY HOUSE, AND HAD JUST TURNED RIGHT ONTO A STREET WITH A HILL. SUDDENLY, MY CAR STARTED SPUTTERING SO I IMMEDIATELY TRIED TO PULL OVER. I WASN'T COMPLETELY OUT OF THE STREET WHEN I SUDDENLY LOST ALL POWER BRAKES AND POWER STEERING GOING DOWN THE HILL AT 25 MILES PER HOUR. I COULDN'T STOP THE CAR SO I PUT IT IN PARK, WHICH STOPPED IT INSTANTLY, CAUSING MY NECK TO JERK, WHICH HAS BEEN SORE FROM WHIPLASH FOR THE PAST FOUR DAYS SO FAR. I HAD THE CAR TOWED TO THE MECHANIC WHO FOUND BITS OF MY TIMING BELT ALL THROUGH THE MOTOR, WHICH BLEW THE ENTIRE ENGINE. AFTER HEARING THAT IT WOULD BE OVER $3,000 FOR A USED ENGINE INSTALLED, WE'VE BEEN TRYING TO DETERMINE OUR NEXT MOVE, FINANCIALLY.
NHTSA complaint #10481318 — an unverified report by a vehicle owner.
THIS HAPPENED VERY SUDDENLY. I APPLIED THE BRAKE TO ENTER THE RAMP TO THE HIGHWAY AND THE CAR PULLED TO THE LEFT AND MADE A NOISE. I THOUGHT IT MAY BE A BEARING OR BRAKE PROBLEM BUT I HAD NOT HAD ANY ISSUES BEFORE THAT SO I WENT ON SINCE IT SEAMED TO BE DRIVING OK. WHILE I WAS ON THE INTERSTATE I WENT TO GO INTO THE LEFT LANE AND REALIZED THERE WAS A SERIOUS PROBLEM WITH THE STEERING. I SLOWED DOWN AND GOT OFF THE HIGHWAY TO THE SHOP. I WAS TOLD THERE THE K FRAME HAD LESS THAN 1/2" BEFORE BREAKING COMPLETELY AND COULD HAVE BEEN A SERIOUS ACCIDENT SINCE IT HAS TO DO WITH STEERING. I HAVE REGULAR MAINT ON THE CAR AND THERE WAS NO INDICATION THAT THIS MIGHT HAPPEN. THE UNDERSIDE IS IN VERY GOOD SHAPE. I HAD THE FRAME REPLACED. I FEEL IT WAS A DEFECT IN THE FRAME. I'M SURE IM NOT THE ONLY ONE THIS HAS HAPPENED TOO.
NHTSA complaint #10452336 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 SATURN LS SERIES. THE CONTACT STATED THAT WHEN TURNING THE KEY TO TURN ON THE VEHICLE, THE STEERING WHEEL WOULD SEIZE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT MADE AN APPOINTMENT FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 44,200.
NHTSA complaint #10437528 — an unverified report by a vehicle owner.
VEHICLE PULLED WHEN BRAKING. SYMPTOMS STARTED ON A MONDAY AS A LIGHT PULL. MORE NOTICEABLE ABOVE 50 MPH, AND NOT NOTICEABLE BELOW 35. BY THURSDAY MORNING, PULL WAS SEVERE ABOVE 50MPH. STAYED TILL AFTER 6:00 AT NIGHT TO AVOID TRAFFIC. RIDE HOME WAS "ENTERTAINING" AS STEERING WHEEL DID NOT ALWAYS GO BACK TO "CENTER" WHEN GOING STRAIGHT. I THOUGHT I NEEDED A STEERING RACK UNTIL I INSPECTED THE VEHICLE ON SATURDAY. MY INSPECTION SHOWED THAT FRONT SUBFRAME (A.K.A. ENGINE CRADLE) FAILED WHERE THE "PASSENGER SIDE LOWER CONTROL ARM REAR BUSHING WAS ATTACHED". A SIZABLE PIECE OF FRAME RIPPED OUT, WITH BUSHING STILL ATTACHED TO LOWER CONTROL ARM. RUSTED PERFORATIONS IN SUBFRAME VISIBLE APPROXIMATELY 6" BEHIND WHERE FRAME FAILED. TWO SETS OF RIMS (SUMMER AND WINTER) WITH NO "DINGS" TESTIFIES THAT VEHICLE NEVER EVEN HIT A CURB IN 170,000 MILES. 4 CYLINDER, SO NO EXHAUST NEARBY TO "WEAKEN STEEL". BAD CHOICE OF CORROSION PROTECTION IN A CRITICAL PART OF THE FRAME, AND/OR UNDERSIZING OF STEEL THICKNESS TO ACCOMMODATE FOR CORROSION IS MY ESTIMATE OF "FAILURE MODE". CONTACTED DEALER AND NO REPLACEMENT PARTS AVAILABLE. WELL MAINTAINED VEHICLE, VERY DISAPPOINTED IT FAILED THIS WAY. LAST VEHICLE I JUNKED WAS A 17 YEAR OLD 1973 OLDS. EVERYTHING BUT THE SUBFRAME INDICATED I'D GET ANOTHER 5 YEARS OUT OF THIS VEHICLE.
NHTSA complaint #10435973 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 SATURN LS 300. THE CONTACT STATED THAT THE HEADLIGHTS AND TURN SIGNALS FAILED. IN ORDER TO TURN THE LIGHTS OFF, THE BATTERY HAD TO BE DISCONNECTED. THE CONTACT ALSO STATED THAT SMOKE WOULD EMIT FROM THE STEERING COLUMN WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE 87,000. THE VIN WAS UNAVAILABLE. UPDATED 09/01/2011 *LN
NHTSA complaint #10417153 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 SATURN L300. THE CONTACT STATED THAT TIRES RUBBED AGAINST THE VEHICLE WHENEVER HE DROVE IN REVERSE AT A LOW SPEED WHILE TURNING SHARPLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP BUT THE FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE WAS APPROXIMATELY 118,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
NHTSA complaint #10360114 — an unverified report by a vehicle owner.
MY 2001 L200 SATURN HAD A PROBLEM WITH DASH LIGHTS/AND GAUGES DIMMING AND AT TIMES I HAD NO INTERIOR DASH LIGHTS....IT ENDED UP BEING A MAIN MODULE WHICH COST ME $595. SEEMS LIKE READING ALL THE OTHER COMPLAINTS SIMILAR TO MINE THEY HAVE BEEN NUMEROUS PROBLEMS. I THINK THIS IS A SATURN PROBLEM AND THEY SHOULD HAVE TAKEN CARE OF THIS FOR FREE. I HAVE REPLACED THE STEERING BOX, STRUTS FRONT/REAR...STABILIZER REAR BAR, CATALYTIC CONVERTER TWICE.....I AM VERY DISAPPOINTED IN THIS CAR. I HAVE PUT MORE MONEY IN THIS THAN MY OTHER TWO SATURN'S WHICH I HAD ONLY NORMAL THINGS; TIRES, BRAKES, ETC. I WISH I HAD NEVER BOUGHT THIS 3RD ONE.
NHTSA complaint #10329460 — an unverified report by a vehicle owner.
I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED THIS USED 2001 SATURN IN 2001. I HAVE PUT 2 CATALYTIC CONVERTERS, STEERING RACK, STABILIZER BAR, FRONT STRUTS, HAD A HEAD GASKET MAJOR PROBLEM. I HAVE OWNED TWO OTHER NEW SATURN'S WITH NO PROBLEMS...I AM ROUGHLY DISAPPOINTED IN THIS CAR. ALSO MY DASH LIGHTS DIMMED WHEN SECURITY LIGHT FLASHED ON AND WHEN THAT HAPPENED ALSO MY TEMP GAUGE AND GAS GAUGE WOULD GO FROM RIGHT TO LEFT AND THEN BACK QUICKLY. I HAD TO HAVE A MODULAR REPLACED. AGAIN, I AM SOOOOO DISAPPOINTED WITH THIS CAR. WITHIN THE FIRST YEAR OF OWNING THIS I HAD TWO INLINE FUEL FILTERS AS THE CAR JUST STOPPED WHILE DRIVING...SPEED WENT DOWN AND DOWN AND NOTHING. HAS ANYONE ELSE HAD SO MANY PROBLEMS
NHTSA complaint #10320056 — an unverified report by a vehicle owner.