FaultScore

2007 Saturn Outlook window and wiper problems

21 of the 728 complaints about the 2007 Saturn Outlook are about the glass, mirrors and wipers — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 60,000 miles.

C

21

Complaints

0

Crashes

3

Fires

0

Injuries

Exactly what failed

Sun/Moon Roof Assembly 9 42.9%
Visibility/Wiper 5 23.8%
Visibility 4 19.0%
Windshield Wiper/Washer 1 4.8%
Linkages 1 4.8%
Rear Window Wiper/Washer 1 4.8%

What owners said

Filed with NHTSA, in their own words.

at 150,000 miles Clarksville, TN Fire

VISIBILITY

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRACTION CONTROL INDICATOR FLASHED. ALSO, THE AIR CONDITIONING BLEW OUT SMOKE AND THE TRANSMISSION JERKED. THE VEHICLE WAS DRIVEN HOME. THE CONTACT STATED THAT THE FAILURES OCCURRED FOR APPROXIMATELY ONE A HALF MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #11074557 — an unverified report by a vehicle owner.

at 105,000 miles Jamestown, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE SEAL ON THE SUN ROOF FRACTURED AND CAUSED WATER TO DRAIN INTO THE VEHICLE. AS A RESULT, THE BATTERY, FUSE BOX, AND CARPET WERE DAMAGED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SIERRA MOTORS (18475 5TH AVENUE, JAMESTOWN, CA 95327) WHERE IT WAS DIAGNOSED THAT THE DRAIN PLUG WAS CLOGGED. THE DEALER KEPT THE VEHICLE FOR OBSERVATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE VIN WAS NOT PROVIDED.

NHTSA complaint #11062489 — an unverified report by a vehicle owner.

at 97,000 miles Plymouth, MA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHEN THE DRIVER'S SIDE DOOR WAS OPENED, THERE WAS A PUDDLE OF WATER IN THE AREA WHERE THE FLOOR MAT, ACCELERATOR PEDAL, AND BRAKE PEDAL WERE LOCATED. THE CONTACT USED A WET VAC AND DRAINED THE WATER OUT. THE CONTACT DROVE THE VEHICLE TO THE DEALER (MARTY'S GMC IN KINGSTON, MASSACHUSETTS) WHERE THE SUN ROOF DRAINAGE LINES AND RADIO WERE REPLACED. THE VEHICLE WAS TAKEN TO THE MARTY'S GMC DEALER FOR WATER INTRUSION A TOTAL OF FOUR TIMES, BUT THE FAILURE WAS NEVER RESOLVED. DURING THE LAST FAILURE, THE BATTERY THAT WAS LOCATED UNDER THE REAR SEAT WAS BURIED UNDER FOUR INCHES OF WATER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

NHTSA complaint #11001690 — an unverified report by a vehicle owner.

at 110,000 miles Wagner, SD

VISIBILITY/WIPER

WE PURCHASED THIS SATURN OUTLOOK IN MAY OF 2013, IT WAS USED BUT VERY WELL TAKEN CARE OF. SOON AFTER WE PURCHASED THE VEHICLE, THE HEADLIGHTS PERIODICALLY GO OUT. IT IS NOT THE BULB BECAUSE THE BULB COMES BACK ON, BUT IN THE ELECTRICAL WIRING, WE HAVE OWNED THIS CAR FOR ALMOST 2 YEARS AND COUNTLESS TIMES THE HEADLIGHTS WILL COMPLETELY GO OFF WHILE WE ARE DRIVING! THIS IS FRIGHTENING AND SO VERY DANGEROUS. I KNOW OF OTHER OUTLOOK OWNERS THAT HAVE THE SAME EXACT PROBLEM! PLEASE DO A RECALL AND HELP US, BEFORE SOMEONE GETS HURT IN A HORRIBLE ACCIDENT FROM THEIR HEADLIGHTS GOING OUT WHILE THEY ARE DRIVING!

NHTSA complaint #10700676 — an unverified report by a vehicle owner.

at 100 miles Oxmar, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE'S INTERIOR FLOODED WHILE IT WAS RAINING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF SEALANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS UNKNOWN.

NHTSA complaint #10664896 — an unverified report by a vehicle owner.

at 122,500 miles Cedar Rapids, IA

VISIBILITY/WIPER

I HAVE BEEN NOTICING THAT MY DRIVER SIDE AND PASSENGER SIDE FLOORS ARE GETTING SOAKED WITH WATER. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH. THE MAIN PROBLEM WAS THAT MY IT WAS JUST ABOVE FREEZING AND I HAD ICE BUILT UP ON THE INSIDE OF MY WINDSHIELD AND HAD TO WAIT TO GET IT TO DEFROST AND THEN DRY THE WINDSHIELD BEFORE I COULD DRIVE THE VEHICLE. AT FIRST I THOUGHT THE SUNROOF WAS LEFT CRACKED SO I TOOK THE FLOORMATS OUT AND DURING THE DAY, LEFT THE SUNROOF AND WINDOWS OPEN TO DRY OUT THE CAR. THIS DID NOT WORK OR SOLVE THE PROBLEM. I TOOK MY CAR TO A CAR WASH TODAY (11/9/14) AND WHEN I WAS LEAVING THE LOT, I WAS ON A SLIGHT DOWNWARD SLOPE TO STOP BEFORE ENTERING THE STREET. I NOTICED THAT WATER WAS COMING THROUGH THE DRIVER SIDE A PILLAR WHERE THE AIRBAG LOGO IS AT. ON THE PASSENGER SIDE, WATER WAS RUNNING DOWN THE INSIDE OF THE WINDSHIELD ON THE DASH, GETTING THE PASSENGER WET. VERY FRUSTRATED THAT THERE IS NO RECALL FOR THE SUNROOF LEAK AS GENERAL MOTORS KNOWS OF THE PROBLEM BUT WILL NOT FIX THE PROBLEM AS IT IS DUE TO THE SUNROOF DRAINS/DRAINAGE TUBES.

NHTSA complaint #10653756 — an unverified report by a vehicle owner.

at 130 miles Carpentersville, IL Fire

VISIBILITY/WIPER

THE CAR CAUGHT ON FIRE.

NHTSA complaint #10593299 — an unverified report by a vehicle owner.

at 130 miles Carpentersville, IL Fire

VISIBILITY/WIPER

THE CAR JUST CAUGHT ON FIRE. THE FIRE STARTED UNDER THE HOOD AND IN THE DASH. THE FRONT OF THE CAR BURNED UP COMPLETELY. THE CAR IS A TOTAL LOSS.

NHTSA complaint #10588263 — an unverified report by a vehicle owner.

at 57,000 miles Huntington, NY

VISIBILITY:SUN/MOON ROOF ASSEMBLY

WATER IS COMING IN FROM THE SUNROOF DRAINS. WATER IS POOLING IN THE HEADLINER. UPON BRAKING WATER POURED OUT THE FRONT OF THE HEADLINER BY THE PASSENGER WINDSHIELD AND ALSO DRIPPED ON THE LOWER LEFT SIDE OF THE DRIVERS SIDE GAUGE COMPARTMENT. I AM CONCERNED OF STAGNANT WATER CAUSING MOLD AND MILDEW - I AM HIGHLY ALLERGIC AND IT CAUSES BRONCHIAL ISSUES. I AM CONCERNED OF THE WATER SHORTING OUT THE ELECTRONIC COMPONENTS. I PURCHASED THIS VEHICLE FROM MY FATHER WHO DROVE IT SPORADICALLY AND GARAGED IT. I DO NOT HAVE A GARAGE AND DRIVE IT DAILY RAIN OR SHINE. I AM CONCERNED FOR OUR SAFETY. A CAR IS NOT SUPPOSED TO LEAK.

NHTSA complaint #10575738 — an unverified report by a vehicle owner.

at 90,113 miles Lauderhill, FL

VISIBILITY

SUNROOF IS LEAKING, I JUST PURCHASED THE VEHICLE USED...

NHTSA complaint #10544075 — an unverified report by a vehicle owner.

Tallahassee, FL

VISIBILITY/WIPER

WE PURCHASED THIS 2007 OUTLOOK BACK IN APRIL OF THIS YEAR. THE DEALERSHIP GAVE US A SHEET THAT PURPORTED TO INDICATE THAT THE VEHICLE HAD GONE THROUGH A FULL INSPECTION AND WAS CLEAN. WE LIVE IN NORTH FLORIDA AND HAVE HAD A LOT OF RAIN LATELY. EVERY TIME IT RAINS, WATER GETS INTO THE DOORS AND INTO THE VEHICLE ITSELF - WE CAN HEAR IT SLOSHING AROUND IN THE DOORS AND IN THE DASH OF THE VEHICLE - AND THERE WILL BE WATER, AS MUCH AS HALF AN INCH, ON THE FLOORBOARDS OF THE VEHICLE. THIS IS WREAKING HAVOC WITH THE ELECTRICAL SYSTEM, AND SOMETIMES THERE WILL BE THE SMELL OF SOMETHING BURNING. THE FANS, PARTICULARLY IN THE BACK OF THE VEHICLE, ARE RUNNING INTERMITTENTLY; THERE IS A CRACKLING NOISE THAT COMES THROUGH THE RADIO SPEAKERS EVEN WHEN THE RADIO SYSTEM IS TURNED OFF, AND THERE IS SO MUCH MOISTURE IN THE VEHICLE THAT THE WINDOWS FOG, MAKING IT IMPOSSIBLE TO SEE, AND THE FOG IS DIFFICULT TO CLEAR EVEN WITH THE DEFROST SYSTEM BECAUSE IT'S NOT BEING CAUSED BY COOL TEMPERATURES BUT RATHER BY THE MOISTURE IN THE VEHICLE. YESTERDAY, I DROVE IT TO WALMART AND THEN HOME AFTER WORK WITH NO PROBLEMS, PARKED IT IN OUR DRIVEWAY, AND DIDN'T LEAVE THE HOUSE THE REST OF THE DAY; THIS MORNING, WE WENT OUTSIDE, AND WHEN MY HUSBAND PUT THE KEY IN THE IGNITION TO START THE CAR, IT WOULDN'T START AT ALL, AND THEN HE COULDN'T GET HIS KEY OUT OF THE IGNITION; WE HAD TO LOCK THE DOORS MANUALLY AND LEAVE IT THERE WITH THE KEYS IN IT. BACK IN JUNE, ONE OF OUR LOCAL NEWS STATIONS REPORTED ON A RECALL OF 194,000 GM SUVS FOR SIMILAR ISSUES WITH WATER LEAKING INTO THE DOORS AND THAT GM WOULD BE CONTACTING OWNERS OF AFFECTED MODELS TO BRING THEIR VEHICLES IN FOR REPAIRS, BUT WE HAVE NOT RECEIVED ANY KIND OF NOTIFICATION FROM GM, AND OURS IS OBVIOUSLY ONE OF THE VEHICLES AFFECTED.

NHTSA complaint #10537410 — an unverified report by a vehicle owner.

at 60,000 miles Seattle, WA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

CONSTANT SUNROOF LEAK INTO PASSENGER SIDE OF VEHICLE, MULTIPLE REPAIRS. THE RAIN RUNS DOWN INTO VEHICLE LEAVING MASSIVE PUDDLE OF WATER ON THE PASSENGER SIDE FLOOR. IT APPEARS TO RUN DOWN ON FAR RIGHT SIDE UNDER THE GLOVE BOX AREA INTO THE VEHICLE. I CONSTANTLY HAVE TOWELS ON THE PASSENGER SIDE FLOOR TO PROTECT THE CARPET, HOWEVER THE CARPET IS NOW PERMANENTLY DAMAGED AND SMELLS MOLDY. THE STATE IN WHICH I LIVE RAINS ALL WINTER LONG, SO THIS IS A MAJOR ISSUE. I'M VERY CONCERNED ABOUT THE ELECTRICAL BOX AND ELECTRICAL SYSTEM FAILING! GM DEALERSHIPS HAVE BEEN COMPLETELY UNHELPFUL AND WANT TO CHARGE ANYWHERE FROM $300 TO $500 TO REPLACE THE TUBING EVERY YEAR.

NHTSA complaint #10534523 — an unverified report by a vehicle owner.

at 63,000 miles Leland, NC

VISIBILITY:SUN/MOON ROOF ASSEMBLY

LEAKS IN SUNROOF, WATER COMING OUT OF AIRBAG AREA. MASTER CYLINDER FOR BRAKES WENT OUT.

NHTSA complaint #10512990 — an unverified report by a vehicle owner.

at 11,000 miles Stafforsville, KY

VISIBILITY:SUN/MOON ROOF ASSEMBLY

SUNROOF STARTED LEAKING AND LEAKED INTO THE FUSE BOXES AND CAUSE THE FUSE BOX AND WIRES TO CORRODE WHICH CAUSED THE CAR TO NOT SHUT OFF COULD DRIVE DOWN THE ROAD SHUT THE CAR OFF AND TAKE THE KEY OUT AND IT WOULD STILL RUN.

NHTSA complaint #10511912 — an unverified report by a vehicle owner.

at 75,000 miles Newburyport, MA

VISIBILITY

MY SATURN OUTLOOK BEGAN TO FAIL ELECTRICALLY LAST WEEK. . . RESULTING IN A DIAGNOSIS OF CLOGGED SUNROOF DRAINS. I HAVE READ TO GREAT EXTENT HOW THIS IS A SPECIFIC DEFECT OF THESE SATURN (NOW GM) VEHICLES AND YET THE DEALERSHIP WILL NOT CLAIM ANY RESPONSIBILITY?! I AM BLOWN AWAY BY THE ALMOST $2000 PRICE TAG TO FIX WHAT IS IN EFFECT THEIR FAULT.

NHTSA complaint #10433901 — an unverified report by a vehicle owner.

at 60,000 miles Plattsburg, MO

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED AND THE LINKAGES BETWEEN THE MOTORS AND WIPERS WERE INOPERABLE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 08V410000 (VISIBILITY: WINDSHIELD WIPER/WASHER: LINKAGES). THE MANUFACTURER STATED THAT HE WOULD GET A DISCOUNT ON REPAIR EXPENSES. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 60,000.

NHTSA complaint #10325947 — an unverified report by a vehicle owner.

Cambridge, MA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

2007 SATURN OUTLOOK, CONSUMER RECEIVED NOTIFICATION OF REJECTION. * BF THE SUNROOF LEAKED, THE REAR WIPER WAS BROKEN AND THE FRONT PASSENGER AIR BAG DID NOT ACTIVATE. THE DRIVER'S SEAT BELT WAS IMPROPERLY ALIGNED FROM A PREVIOUS REPAIR AND THE FRONT WIPERS FAILED. LAST MONTH, THE POWER STEERING FUNCTION WAS SEVERELY COMPROMISED WHILE DRIVING THROUGH A HEAVY RAINSTORM. THE POWER STEERING WAS PROVIDING INCONSISTENT FEEDBACK WHICH APPEARED TO BE CAUSED BY A SLIPPING BELT TO THE POWER STEERING PUMP.

NHTSA complaint #10313203 — an unverified report by a vehicle owner.

Cambridge, MA

VISIBILITY:REAR WINDOW WIPER/WASHER

2007 SATURN OUTLOOK, CONSUMER RECEIVED NOTIFICATION OF REJECTION. * BF THE SUNROOF LEAKED, THE REAR WIPER WAS BROKEN AND THE FRONT PASSENGER AIR BAG DID NOT ACTIVATE. THE DRIVER'S SEAT BELT WAS IMPROPERLY ALIGNED FROM A PREVIOUS REPAIR AND THE FRONT WIPERS FAILED. LAST MONTH, THE POWER STEERING FUNCTION WAS SEVERELY COMPROMISED WHILE DRIVING THROUGH A HEAVY RAINSTORM. THE POWER STEERING WAS PROVIDING INCONSISTENT FEEDBACK WHICH APPEARED TO BE CAUSED BY A SLIPPING BELT TO THE POWER STEERING PUMP.

NHTSA complaint #10313203 — an unverified report by a vehicle owner.

Cambridge, MA

VISIBILITY:WINDSHIELD WIPER/WASHER

2007 SATURN OUTLOOK, CONSUMER RECEIVED NOTIFICATION OF REJECTION. * BF THE SUNROOF LEAKED, THE REAR WIPER WAS BROKEN AND THE FRONT PASSENGER AIR BAG DID NOT ACTIVATE. THE DRIVER'S SEAT BELT WAS IMPROPERLY ALIGNED FROM A PREVIOUS REPAIR AND THE FRONT WIPERS FAILED. LAST MONTH, THE POWER STEERING FUNCTION WAS SEVERELY COMPROMISED WHILE DRIVING THROUGH A HEAVY RAINSTORM. THE POWER STEERING WAS PROVIDING INCONSISTENT FEEDBACK WHICH APPEARED TO BE CAUSED BY A SLIPPING BELT TO THE POWER STEERING PUMP.

NHTSA complaint #10313203 — an unverified report by a vehicle owner.

at 20,000 miles Cambridge, MA

VISIBILITY

COMPLETE FAILURE OF FRONT WINDSHIELD WIPER ASSEMBLY DURING RAINSTORMS. FAILURES HAVE OCCURRED THREE TIMES AND BEEN REPAIRED BY DEALER. TWO OF THE FAILURES OCCURRED DURING HEAVY RAINSTORMS ON THE HIGHWAY.

NHTSA complaint #10306294 — an unverified report by a vehicle owner.

at 10,000 miles Cambridge, MA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

SUNROOF LEAKS. THE LEAKS LEAD TO RESERVES OF WATER ABOVE THE HEADLINER THAT CAN BE HEARD WHEN TURNS ARE MADE. SIGNIFICANT AMOUNTS OF WATER RUN THROUGH AIR BAGS ON A COLUMNS AND DASHBOARD. GIVEN THAT THE BATTERY HAS DIED ON ME SIX TIMES, I AM CONCERNED ABOUT LONG TERM ELECTRICAL DAMAGE AND PROPER AIR BAG DEPLOYMENT. DEALER HAS ATTEMPTED TO REPAIR FIVE TIMES.

NHTSA complaint #10278267 — an unverified report by a vehicle owner.

Other 2007 Saturn Outlook problems

← Full 2007 Saturn Outlook report