Owners have filed 16 complaints
about the 2008 Saturn VUE Hybrid with NHTSA between 2010 and 2014.
The largest single group is the electrical system.
Across this model's run it ranks 2 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the Saturn VUE Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 65
12.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 12
7% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2008 compares with every other Saturn VUE Hybrid
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2008 Saturn VUE Hybrid
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
637.5%
Median failure at 55,000 miles
Transmission & Drivetrain
318.8%
Median failure at 75,000 miles
Stability & Traction Control
212.5%
Median failure at 91,700 miles
Airbags
212.5%
Median failure at 60,000 miles
Seat Belts
16.3%
1 crashes, 0 fires · median 50,000 mi
Steering
16.3%
Median failure at 60,000 miles
Engine & Cooling
16.3%
Median failure at 52,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
17.1%
25,000 – 49,999 miles
17.1%
50,000 – 74,999 miles
750.0%
75,000 – 99,999 miles
214.3%
100,000 – 149,999 miles
321.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2010peak 5Oct 2014
NHTSA investigations into the 2008 Saturn VUE Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE09016Opened 10 Mar 2009Closed 2 Jul 2009LATCHES/LOCKS/LINKAGES:DOORS:LATCH
OUTSIDE DOOR HANDLES STICK UNLATCHED
BY LETTER DATED JUNE 23, 2009, GENERAL MOTORS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 09V233) TO REPLACE THE OUTSIDE DOOR HANDLES ON CERTAIN MODEL YEAR 2008 SATURN VUE VEHICLES. THE EXTERIOR DOOR HANDLE ON CERTAIN MODEL YEAR 2008 SATURN VUE VEHICLES CAN STICK IN THE UNLATCHED POSITION.THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. THE AGENCY OPENED ITS INVESTIGATION BASED ON TWO COMPLAINTS OF DOOR LATCH FAILURE THAT CAUSED THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION.THE AGENCY ALSO RECEIVED EARLY WARNING (EWR) REPORTS ON THIS ISSUE.CERTAIN MODEL YE...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 50,000 milesPittsburgh, PACrash1 injured
SEAT BELTS
TL* THE CONTACT OWNS A 2008 SATURN VUE HYBRID. WHILE DRIVING APPROXIMATELY 10 MPH A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT HAD BACK PAIN BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN AUTO SHOP FOR REPAIR. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT DID NOT PROPERLY RESTRAIN HIM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD AN INSPECTOR COME OUT TO INSPECT THE VEHICLE. THE INSPECTOR STATED THAT THE FRONT DRIVER SIDE SEAT BELT ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10460541 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 123,400 milesRego Park, NY
POWER TRAIN
MY 2008 SATURN VUE HYBRID STARTED HAVING HUGE PROBLEMS. FIRST THE AIR CONDITIONER STARTED BLOWING HOT AIR THEN THE STABILITITRAK AND SERVICE HYBRID SYSTEM; LOSS POWER WARNING CAME ON ALONG WITH THE CHECK ENGINE LIGHT. MY 2008 SATURN VUE HYBRID WOULD POWER DOWN TO 50% BEFORE ENGINE SHUTS DOWN. SOMETIMES IT RESTARTS THEN SHUTS DOWN AGAIN. IT DID THIS OFF AND ON FOR ABOUT A FEW WEEKS. SOMETIMES VEHICLE REFUSED TO START AND WHEN I ATTEMPTED TO TURN KEY IT SEEMED LIKE WAS STUCK INSIDE MAKING IT HARD TO TURN OR REMOVE IT. THE MECHANIC REPLACED THE BATTERY AND EVEN HYBRID BATTERY AND IT WAS FINE FOR SOME TIME. HOWEVER TODAY 10/14/14 IN THE MIDDLE LANE OF BROOKLYN QUEENS EXPRESSWAY (BUSY HIGHWAY) IN NEW YORK CITY THE AUTOMOBILE STARTED TO STALL AT 45 MPH AND THE STABILITITRAK AND SERVICE HYBRID SYSTEM, LOSS POWER WARNING CAME ON ALONG WITH THE CHECK ENGINE LIGHT THEN SUDDENLY ENGINE SHUT DOWN. FORTUNATELY NO ACCIDENT OCCURRED AND CARS BEHIND ME WERE ABLE TO MANEUVER WHILE I WAS ABLE TO DRIFT OVER TO CURBSIDE. CAN YOU IMAGINE IF MY CAR STALLED AT THE CROSSROADS? I WAS HAVING MY WIFE AND (XXX) YEARS OLD CHILD IN THE CAR TRAVELING WITH ME. THEY STARTED TO HAVE A PANIC ATTACK BECAUSE IT SEEMED WE ARE GOING TO CRASH AND DIE. I CALLED TOWING COMPANY TO TOW US TO SAFETY. I'M SCARED TO DRIVE THIS CAR SINCE. PLEASE HELP AND ASSIST TO PUSH GM TO TAKE RESPONSIBILITY AND RECALL THE ISSUE IN ORDER TO AVOID MORE SERIOUS CASUALTIES. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10644697 — an unverified report by a vehicle owner.
at 123,400 milesRego Park, NY
ELECTRICAL SYSTEM
MY 2008 SATURN VUE HYBRID STARTED HAVING HUGE PROBLEMS. FIRST THE AIR CONDITIONER STARTED BLOWING HOT AIR THEN THE STABILITITRAK AND SERVICE HYBRID SYSTEM; LOSS POWER WARNING CAME ON ALONG WITH THE CHECK ENGINE LIGHT. MY 2008 SATURN VUE HYBRID WOULD POWER DOWN TO 50% BEFORE ENGINE SHUTS DOWN. SOMETIMES IT RESTARTS THEN SHUTS DOWN AGAIN. IT DID THIS OFF AND ON FOR ABOUT A FEW WEEKS. SOMETIMES VEHICLE REFUSED TO START AND WHEN I ATTEMPTED TO TURN KEY IT SEEMED LIKE WAS STUCK INSIDE MAKING IT HARD TO TURN OR REMOVE IT. THE MECHANIC REPLACED THE BATTERY AND EVEN HYBRID BATTERY AND IT WAS FINE FOR SOME TIME. HOWEVER TODAY 10/14/14 IN THE MIDDLE LANE OF BROOKLYN QUEENS EXPRESSWAY (BUSY HIGHWAY) IN NEW YORK CITY THE AUTOMOBILE STARTED TO STALL AT 45 MPH AND THE STABILITITRAK AND SERVICE HYBRID SYSTEM, LOSS POWER WARNING CAME ON ALONG WITH THE CHECK ENGINE LIGHT THEN SUDDENLY ENGINE SHUT DOWN. FORTUNATELY NO ACCIDENT OCCURRED AND CARS BEHIND ME WERE ABLE TO MANEUVER WHILE I WAS ABLE TO DRIFT OVER TO CURBSIDE. CAN YOU IMAGINE IF MY CAR STALLED AT THE CROSSROADS? I WAS HAVING MY WIFE AND (XXX) YEARS OLD CHILD IN THE CAR TRAVELING WITH ME. THEY STARTED TO HAVE A PANIC ATTACK BECAUSE IT SEEMED WE ARE GOING TO CRASH AND DIE. I CALLED TOWING COMPANY TO TOW US TO SAFETY. I'M SCARED TO DRIVE THIS CAR SINCE. PLEASE HELP AND ASSIST TO PUSH GM TO TAKE RESPONSIBILITY AND RECALL THE ISSUE IN ORDER TO AVOID MORE SERIOUS CASUALTIES. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10644697 — an unverified report by a vehicle owner.
at 123,400 milesRego Park, NY
ELECTRONIC STABILITY CONTROL (ESC)
MY 2008 SATURN VUE HYBRID STARTED HAVING HUGE PROBLEMS. FIRST THE AIR CONDITIONER STARTED BLOWING HOT AIR THEN THE STABILITITRAK AND SERVICE HYBRID SYSTEM; LOSS POWER WARNING CAME ON ALONG WITH THE CHECK ENGINE LIGHT. MY 2008 SATURN VUE HYBRID WOULD POWER DOWN TO 50% BEFORE ENGINE SHUTS DOWN. SOMETIMES IT RESTARTS THEN SHUTS DOWN AGAIN. IT DID THIS OFF AND ON FOR ABOUT A FEW WEEKS. SOMETIMES VEHICLE REFUSED TO START AND WHEN I ATTEMPTED TO TURN KEY IT SEEMED LIKE WAS STUCK INSIDE MAKING IT HARD TO TURN OR REMOVE IT. THE MECHANIC REPLACED THE BATTERY AND EVEN HYBRID BATTERY AND IT WAS FINE FOR SOME TIME. HOWEVER TODAY 10/14/14 IN THE MIDDLE LANE OF BROOKLYN QUEENS EXPRESSWAY (BUSY HIGHWAY) IN NEW YORK CITY THE AUTOMOBILE STARTED TO STALL AT 45 MPH AND THE STABILITITRAK AND SERVICE HYBRID SYSTEM, LOSS POWER WARNING CAME ON ALONG WITH THE CHECK ENGINE LIGHT THEN SUDDENLY ENGINE SHUT DOWN. FORTUNATELY NO ACCIDENT OCCURRED AND CARS BEHIND ME WERE ABLE TO MANEUVER WHILE I WAS ABLE TO DRIFT OVER TO CURBSIDE. CAN YOU IMAGINE IF MY CAR STALLED AT THE CROSSROADS? I WAS HAVING MY WIFE AND (XXX) YEARS OLD CHILD IN THE CAR TRAVELING WITH ME. THEY STARTED TO HAVE A PANIC ATTACK BECAUSE IT SEEMED WE ARE GOING TO CRASH AND DIE. I CALLED TOWING COMPANY TO TOW US TO SAFETY. I'M SCARED TO DRIVE THIS CAR SINCE. PLEASE HELP AND ASSIST TO PUSH GM TO TAKE RESPONSIBILITY AND RECALL THE ISSUE IN ORDER TO AVOID MORE SERIOUS CASUALTIES. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10644697 — an unverified report by a vehicle owner.
at 53,099 milesAtlanta, GA
POWER TRAIN
WHEN ATTEMPTING TO DRIVE THE CAR IT WOULD ONLY MOVE IN REVERSE. IT WAS PUSHED TO A LOCAL GM DEALER AND THE SERVICE CENTER CONCLUDED THAT THE TRANSMISSION NEEDED REPLACEMENT. THE ANNOUNCEMENT ABOUT THE RECALL OF 2008 SATURN VUES FOR THE POWER TRAIN:AUTOMATIC TRANSMISSION ISSUED ON 5/6/2008 WAS NOT MENTIONED BY THE DEALER WHEN THE VEHICLE WAS PURCHASED NEW IN 7/2008 AND WAS NOT SUBSEQUENTLY RECEIVED BY THE OWNER. THE "MY GM" WEBSITE FOR GM VEHICLE OWNERS DOES NOT RECOGNIZE THE VEHICLE VIN WHEN IT IS ENTERED, AND THUS PROVIDES NO INFORMATION ON RECALLS FOR THE VEHICLE. HOWEVER, THE VIN IS RECOGNIZED AS VALID ON THIS SITE, INDICATING THAT THE VIN IS CONTAINED IN STATE RECORDS.
NHTSA complaint #10606762 — an unverified report by a vehicle owner.
at 60,000 milesLong Beach, CA
AIR BAGS
FIRST OFF I HAVE HAD THIS ISSUE FROM THE BEGINNING. BASICALLY MY CAR'S ELECTRICAL SYSTEM PULLS BACK AND THEN ALL THE LIGHTS START TO GO OFF. ELEC STABILITY CONTROL, AIR BAGS, THE STEERING SORT OF LOCKS UP AND I HAVE STALLED ON OCCASION. I HAVE HAD MY CAR IN THE SHOP NUMEROUS TIMES RE: THIS ISSUE AND IT NEVER SEEMS TO GET FIXED. IT SOUNDS LIKE THE SAME ISSUE GM IS HAVING WITH THEIR CURRENT RECALL BUT MY CAR IS NOT ON THE LIST. I HAVE ONLY ONE KEY ON MY KEY CHAIN AND THAT DOES NOT SEEM TO MAKE ANY DIFFERENCE. IT IS A VERY UNCOMFORTABLE FEELING NOT KNOWING IF MY CAR WILL WORK TOMORROW. DELILLO CHEVROLET IN HUNTING BEACH, CA HAS BEEN VERY HELPFUL IN TRYING TO DETECT THE PROBLEM AND THEY HAVE BEEN VERY GRACIOUS BUT I NEED THE ISSUE RESOLVED ONCE AND FOR ALL. MY INTENTION IS TO HAND DOWN THIS CAR TO MY 16 YEAR OLD BUT NOT IF THE CURRENT ISSUE PERSISTS.
NHTSA complaint #10605047 — an unverified report by a vehicle owner.
at 60,000 milesLong Beach, CA
STEERING
FIRST OFF I HAVE HAD THIS ISSUE FROM THE BEGINNING. BASICALLY MY CAR'S ELECTRICAL SYSTEM PULLS BACK AND THEN ALL THE LIGHTS START TO GO OFF. ELEC STABILITY CONTROL, AIR BAGS, THE STEERING SORT OF LOCKS UP AND I HAVE STALLED ON OCCASION. I HAVE HAD MY CAR IN THE SHOP NUMEROUS TIMES RE: THIS ISSUE AND IT NEVER SEEMS TO GET FIXED. IT SOUNDS LIKE THE SAME ISSUE GM IS HAVING WITH THEIR CURRENT RECALL BUT MY CAR IS NOT ON THE LIST. I HAVE ONLY ONE KEY ON MY KEY CHAIN AND THAT DOES NOT SEEM TO MAKE ANY DIFFERENCE. IT IS A VERY UNCOMFORTABLE FEELING NOT KNOWING IF MY CAR WILL WORK TOMORROW. DELILLO CHEVROLET IN HUNTING BEACH, CA HAS BEEN VERY HELPFUL IN TRYING TO DETECT THE PROBLEM AND THEY HAVE BEEN VERY GRACIOUS BUT I NEED THE ISSUE RESOLVED ONCE AND FOR ALL. MY INTENTION IS TO HAND DOWN THIS CAR TO MY 16 YEAR OLD BUT NOT IF THE CURRENT ISSUE PERSISTS.
NHTSA complaint #10605047 — an unverified report by a vehicle owner.
at 60,000 milesLong Beach, CA
ELECTRONIC STABILITY CONTROL (ESC)
FIRST OFF I HAVE HAD THIS ISSUE FROM THE BEGINNING. BASICALLY MY CAR'S ELECTRICAL SYSTEM PULLS BACK AND THEN ALL THE LIGHTS START TO GO OFF. ELEC STABILITY CONTROL, AIR BAGS, THE STEERING SORT OF LOCKS UP AND I HAVE STALLED ON OCCASION. I HAVE HAD MY CAR IN THE SHOP NUMEROUS TIMES RE: THIS ISSUE AND IT NEVER SEEMS TO GET FIXED. IT SOUNDS LIKE THE SAME ISSUE GM IS HAVING WITH THEIR CURRENT RECALL BUT MY CAR IS NOT ON THE LIST. I HAVE ONLY ONE KEY ON MY KEY CHAIN AND THAT DOES NOT SEEM TO MAKE ANY DIFFERENCE. IT IS A VERY UNCOMFORTABLE FEELING NOT KNOWING IF MY CAR WILL WORK TOMORROW. DELILLO CHEVROLET IN HUNTING BEACH, CA HAS BEEN VERY HELPFUL IN TRYING TO DETECT THE PROBLEM AND THEY HAVE BEEN VERY GRACIOUS BUT I NEED THE ISSUE RESOLVED ONCE AND FOR ALL. MY INTENTION IS TO HAND DOWN THIS CAR TO MY 16 YEAR OLD BUT NOT IF THE CURRENT ISSUE PERSISTS.
NHTSA complaint #10605047 — an unverified report by a vehicle owner.
Springfield, OR
AIR BAGS
AIR BAG AND INDICATOR LIGHTS TURN ON AND OFF SPORADICALLY. DEALERSHIP WAS FINALLY ABLE TO IDENTIFY THE ISSUE TO THE PASSENGER SIDE AIRBAG, WHICH THEY STATED WOULD NOT DEPLOY IN AN ACCIDENT. STATED THIS WAS A SAFETY ISSUE BUT THEY WOULD NOT MAKE THE REPAIR UNDER A WARRANTY OR RECALL.
NHTSA complaint #10597904 — an unverified report by a vehicle owner.
at 75,000 milesMoorpark, CA
POWER TRAIN
AFTER STOPPING TO PARK THE IGNITION SWITCH CANNOT BE TURNED TO THE OFF POSITION NOR CAN THE KEY BE REMOVED. THE CAR CANNOT BE TURNED OFF AS THE KEY IS STUCK IN THE "ON" POSITION. VARIOUS METHODS SUCH AS MOVING THE TRANSMISSION SELECTOR FROM D TO P, WITH OR WITHOUT THE BRAKE PEDAL DEPRESSED FAIL TO ALLOW THE KEY TO BE REMOVED. THE ISSUE OCCURS REGARDLESS OF THE SET OF KEYS USED. THE ONLY SOLUTION IS TO LEAVE THE CAR IN THAT POSITION AND RETURN TO IT LATER AND IT CORRECTS ITSELF AND ALLOWS THE KEY TO BE TURNED TO OFF AND THEN REMOVED. THIS FORCES ME TO LEAVE THE CAR UNLOCKED WITH THE KEY IN IT WHILE USING THE CAR.
NHTSA complaint #10592962 — an unverified report by a vehicle owner.
at 75,000 milesMoorpark, CA
ELECTRICAL SYSTEM
AFTER STOPPING TO PARK THE IGNITION SWITCH CANNOT BE TURNED TO THE OFF POSITION NOR CAN THE KEY BE REMOVED. THE CAR CANNOT BE TURNED OFF AS THE KEY IS STUCK IN THE "ON" POSITION. VARIOUS METHODS SUCH AS MOVING THE TRANSMISSION SELECTOR FROM D TO P, WITH OR WITHOUT THE BRAKE PEDAL DEPRESSED FAIL TO ALLOW THE KEY TO BE REMOVED. THE ISSUE OCCURS REGARDLESS OF THE SET OF KEYS USED. THE ONLY SOLUTION IS TO LEAVE THE CAR IN THAT POSITION AND RETURN TO IT LATER AND IT CORRECTS ITSELF AND ALLOWS THE KEY TO BE TURNED TO OFF AND THEN REMOVED. THIS FORCES ME TO LEAVE THE CAR UNLOCKED WITH THE KEY IN IT WHILE USING THE CAR.
NHTSA complaint #10592962 — an unverified report by a vehicle owner.
at 50,000 milesPittsburgh, PACrash1 injured
SEAT BELTS
TL* THE CONTACT OWNS A 2008 SATURN VUE HYBRID. WHILE DRIVING APPROXIMATELY 10 MPH A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT HAD BACK PAIN BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN AUTO SHOP FOR REPAIR. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT DID NOT PROPERLY RESTRAIN HIM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD AN INSPECTOR COME OUT TO INSPECT THE VEHICLE. THE INSPECTOR STATED THAT THE FRONT DRIVER SIDE SEAT BELT ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10460541 — an unverified report by a vehicle owner.
at 52,000 milesFishers, IN
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A/C COMPRESSOR CLUTCH ASSEMBLY MISSING. SEEMS THE COMPRESSOR BUILDS UP TOO MUCH PRESSURE AND BLOWS THE CLUTCH ASSEMBLY OFF MAKING THE A/C INOPERABLE.
NHTSA complaint #10456135 — an unverified report by a vehicle owner.
at 55,000 milesLOS Angeles, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN VUE HYBRID. THE CONTACT WAS DRIVING 25 MPH WHEN THE STABILITY TRACK WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR A LOCAL MECHANIC FOR REPAIRS. IN ADDITION, THE CONTACT STATE THAT THE HYBRID BATTERY WAS LEAKING FLUIDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10419246 — an unverified report by a vehicle owner.
Hotsprings, AR
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 SATURN VUE HYBRID. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WOULD BE SAFE TO DRIVE AFTER THE REPAIRS. THE CURRENT MILEAGE WAS 49,580. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10369069 — an unverified report by a vehicle owner.
at 21,000 milesHonolulu, HI
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 SATURN VUE HYBRID. THE CONTACT STATED THAT THE VEHICLE WOULD MOVE INTO HYBRID MODE AND SUDDENLY SHUT OFF WHENEVER THE VEHICLE WAS STOPPED. THE VEHICLE SEEMED TO TRY AND RESTART ALTHOUGH THE ENGINE WAS ALREADY ON. THE CONTACT TURNED THE VEHICLE OFF AND TRIED TO RESTART IT; THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BATTERY BACK NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. UPDATED 12/30/10 *BF UPDATED 01/10/11.
NHTSA complaint #10360156 — an unverified report by a vehicle owner.
at 47,000 milesManhasset, NY
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 SATURN VUE HYBRID. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A TRAFFIC STOP SIGNAL, THE ENGINE STALLED WITH THE "ENGINE" WARNING LIGHT ILLUMINATION. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE WARNING INDICATOR PERMANENT ILLUMINATION BEGAN ONE MONTH PRIOR TO THE FAILURE AND CONTINUED TO REMAIN ILLUMINATED UNTIL THE ENGINE WAS SHUT OFF. THE ENGINE STALLING FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER PERTAINING TO A MANUFACTURER VOLUNTARY RECALL; RELATED TO THE HYBRID BATTERY. THE VEHICLE HAD NOT BEEN REPAIRED DUE TO THE PART BEING ON A MASSIVE NATIONAL BACK ORDER. THE AUTHORIZED DEALER WAS UNABLE TO PROVIDE AN ARRIVAL DATE FOR THE PART. THE CONTACT EXPRESSED CONCERN OF THE UNCERTAINTY OF THE PART TO COMPLETE THE REPAIR AND THE SAFETY ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
NHTSA complaint #10354203 — an unverified report by a vehicle owner.