82 of the
360 complaints about the 2004 Saturn VUE are about the
electrical system — 23% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
85,000 miles.
The contact owns a 2004 Saturn Vue. The contact stated that the light on the instrument panel was abnormally dim. The contact stated that while driving at various speeds over a bumpy road surface, the rear end of the vehicle was swaying from side to side. Additionally, the contact stated that the vehicle made an abnormally loud sound at start up, and it was difficult to remove the key from the ignition switch after turning off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
NHTSA complaint #11689505 — an unverified report by a vehicle owner.
Medford, NY
ELECTRICAL SYSTEM
My Father's car key can be taken out of the ignition when it is not in the off position but his specific VIN is not listed as part of the recall.
NHTSA complaint #11502848 — an unverified report by a vehicle owner.
at 107,406 milesSanta Rosa, CA
ELECTRICAL SYSTEM
MY 2004 VUE HAD A RECALL IN 2014 FOR THE IGNITION KEY COULD BE REMOVED WITHOUT BEING IN THE OFF POSITION, I HAD THIS REPAIRED ON 12/11/14. RECENTLY MY IGNITION KEY CAN AGAIN BE REMOVED WITHOUT BEING IN THE OFF POSITION.
NHTSA complaint #11362451 — an unverified report by a vehicle owner.
at 145,790 milesParhump, NV
ELECTRICAL SYSTEM
I HAVE ALL READY TAKEN MY SATURN VUE TO THE DEALER IN HEMET CA. ( GOSCH CHEVROLET). THE IGNITION SWITCH BROKE AGAIN A WEEK LATER. I TOOK IT BACK BUT GOSCH WOULD NOT FIX IT AGAIN. THE REASON WAS BECAUSE THE HOUSING HAD DAMAGE AROUND IT. NOW THE REASON FOR THAT WAS BECAUSE I WAS STRANDED 20 MILES FROM NOTHING WHEN THE IGNITION WOULD NOT TURN MY VEHICLE ON, I WAS ALONE FOR 2 DAYS BEFORE I HAD TO MESS WITH IT TO GET IT STARTED. THIS HAS BEEN AN ONGOING PROBLEM FOR ME. I'VE MISSED AN AIR FLIGHT. AND 2 JOBS FIRED ME BECAUSE I COULD NOT GET TO WORK. ITS BEEN A DOWNWARD SPIRAL EVER SINCE. SATURN'S ARE GREAT CARS OTHERWISE.
NHTSA complaint #11223006 — an unverified report by a vehicle owner.
at 248,000 milesHudson, MN
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE OPERATING THE VEHICLE, THE KEY CAME OUT OF THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. VALLEY CHEVROLET (525 HWY 7E, HUTCHINSON, MN) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 248,000.
NHTSA complaint #11208063 — an unverified report by a vehicle owner.
at 250,000 milesKalamazoo, MI
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING THE VEHICLE, THE KEY FELL OUT OF THE IGNITION. THE FAILURE OCCURRED MORE THAN TWICE WHILE DRIVING. IN ADDITION, THE STEERING WHEEL MADE AN ABNORMAL SQUEAKY AND RATTLING SOUND WHILE BEING TURNED. EXCESSIVE FORCE HAD TO BE USED TO TURN THE STEERING WHEEL. ALSO, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE POWER STEERING AND IGNITION FAILURES WERE NOT DIAGNOSED BECAUSE THEY DID NOT HAVE THE PROPER ELECTRIC TOOLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 250,000.
NHTSA complaint #11192156 — an unverified report by a vehicle owner.
at 117,456 milesVienna, VA
ELECTRICAL SYSTEM
IGNITION SWITCH-KEY COMES OUT WHILE ENGINE IS RUNNING. SATURN (GM) ADVISES THAT THIS SUV IS NOT INCLUDED IN THE SATURN RECALL FOR IGNITION SWITCH.
NHTSA complaint #11084390 — an unverified report by a vehicle owner.
at 45,000 milesLodi, CA
ELECTRICAL SYSTEM
WHILE DRIVING TRANSMISSION WILL JUMP OUT OF GEAR,NEED TO SHIFT GEAR SELECTOR INTO NEUTRAL,THEN BACK INTO DRIVE,SOMETIMES MORE THAN ONCE.WE HAVE AVOIDED SEVERAL SERIOUS INCIDENTS SINCE THIS PROBLEMATIC ISSUE STARTED.VEHICLE WAS CHECKED OUT SEVERAL TIMES AT SATURN OF MODESTO.CA.NOW OUT OF BUSINESS,THERE FIX JUST REPLACE TRANSMISSION $5,000 AT CUSTOMERS FULL EXPENSE.CONTRACTED SATURN CUSTOMER SERVICE,THEY ADVISED US TO CONTACT CHASE CHEVROLET STKN.CA AS THEY CAN SERVICE YOUR SATURN VEHICLE.CALLED CHASE CHEVROLET WAS ADVISED THERE SHOP DID NOT HAVE PROPER EQUIPMENT TO SERVICE OUR VEHICLE,DIDN'T HAVE UPDATED COMPUTER SOFTWARE.STILL HAVING SAME ISSUES.
NHTSA complaint #11048108 — an unverified report by a vehicle owner.
at 162,479 milesHoughton Lake, MI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) ON 9/5/17. THE IGNITION CYLINDER WAS REPLACED BY DON NESTER AUTO GROUP (7566 WEST HOUGHTON LAKE DRIVE, HOUGHTON LAKE, MI 48629, PHONE: (989) 422-5126); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT WAS PROVIDED TWO KEYS WITH THE REPAIR, BUT NEITHER OF THEM UNLOCKED THE VEHICLE DOORS. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FOR SEVERAL WEEKS. THE DEALER STATED THAT THE DOOR LOCKS NEEDED TO BE REPLACED. THE MANUFACTURER REFUSED TO ASSIST WITH REPLACING THE DOOR LOCKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,479.
NHTSA complaint #11023651 — an unverified report by a vehicle owner.
at 96,000 milesJacksonville, FL
ELECTRICAL SYSTEM
"TAKATA RECALL". MY MECHANIC FOUND A FAULTY TAKATA AIRBAG WHILE DIAGNOSING A HORN PROBLEM. MY VIN IS NOT ON THE AIRBAG RECALL LIST OR THE IGNITION SWITCH RECALL LIST. ALSO THE FAULTY IGNITION SWITCH IS CAUSING SECURITY SYSTEM ISSUES AND CAUSING MY HORN RELAY TO STAY PERMANENTLY IN THE ON POSITION WHICH IS DRAINING MY BATTERY TO NOTHING. HOW DO I GET MY VIN ADDED TO THESE LISTS SO THAT THESE PARTS CAN BE REPLACED UNDER THE RECALL?
NHTSA complaint #10956414 — an unverified report by a vehicle owner.
at 127,776 milesStafford, VA
ELECTRICAL SYSTEM
IGNITION KEY CAN BE REMOVED WHEN NOT IN THE LOCK POSITION. CAN BE REMOVED WHEN IN ANY POSITION. CAN BE REMOVED WHEN DRIVING OR PARKED.
NHTSA complaint #10937430 — an unverified report by a vehicle owner.
Vancover, WA
ELECTRICAL SYSTEM
THE IGNITION RECALL HAS BEEN COMPLETED AND NOW IT'S DOING THE SAME THING WHERE THE KEY CAN BE PULLED OUT IN THE RUNNING POSITION.
NHTSA complaint #10913881 — an unverified report by a vehicle owner.
at 155,000 milesFredericksburg, VA
ELECTRICAL SYSTEM
I JUST BROUGHT A 2004 SATURN VUE, AND IT TAKES A LONG TIME TO GET TO 2ND AND 3RD GEAR, AND IF I AM DRIVING 30 MPH OR LOWER IT SHAKES. I HAVE TAKEN IT BACK TO THE DEALER TWICE ALREADY AND IT IS STILL DOING THE SAME THING. IT ALSO MAKES A ROUGH GRINDING, AND GROWLING SOUND. IT DOES ALL OF THE ABOVE WHILE DRIVING ON THE HIGHWAY AND CITY STREETS. IT IS ALSO HARD AT TIMES FOR ME TO TURN THE KEY TO START THE CAR , AND THE KEY CAN COME OUT AT ANY TIME.
NHTSA complaint #10897909 — an unverified report by a vehicle owner.
at 210,400 milesFort Mill, SC
ELECTRICAL SYSTEM
I PULLED INTO THE PARKING LOT AT WORK, WENT TO STEP OUT OF THE CAR BEFORE I REALIZED THAT MY KEYS WERE IN MY HAND BUT THE ENGINE WAS STILL RUNNING. THAT'S WHEN I REALIZED THAT I WAS ABLE TO PULL THE KEYS OUT OF THE IGNITION WHILE THE CAR WAS IN PARK AND THE ENGINE RUNNING.
NHTSA complaint #10897505 — an unverified report by a vehicle owner.
at 21,200 milesSmithfield, VA
ELECTRICAL SYSTEM
IGNITION SWITCH ASSY; DEALER CHARGED ME FOR FLASHING IGNITION SYSTEM, VEHICLE STILL WILLNOT START
NHTSA complaint #10877043 — an unverified report by a vehicle owner.
at 170,000 milesKalamazoo, MI
ELECTRICAL SYSTEM
I JUST BOUGHT THIS CAR FOR MY DAUGHTER AND THE KEY WILL FALL OUT OF IGNITION SWITCH WHEN RUNNING DOWN THE ROAD. I REMOVED EVERYTHING BUT THE KEY SO IT DOESN'T HAPPEN. PREVIOUS OWNER SAID THEY CHECKED WITH DEALER TO SEE IF IT WAS COVERED UNDER THE SWITCH RECALL AND THEY SAID NO IT WAS NOT.
NHTSA complaint #10731359 — an unverified report by a vehicle owner.
SAN Antonio, TX
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING 35 MPH, THE VEHICLE'S BATTERY FAILED SUDDENLY AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO RESTART AFTER A COUPLE OF ATTEMPTS, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DRAINED. THE BATTERY WAS REPLACED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA complaint #10730088 — an unverified report by a vehicle owner.
at 68,000 milesSmithfield, RIFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE DRIVER'S SEAT CAUGHT FIRE FROM THE HEATED SEAT FEATURE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
NHTSA complaint #10700591 — an unverified report by a vehicle owner.
at 70,000 milesST Charles, MO
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE MASTER KEY WAS EXTREMELY DIFFICULT TO REMOVE FROM THE IGNITION AND THAT THE FOB FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE MASTER KEY AND THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE SECOND MASTER KEY WAS GETTING STUCK IN THE IGNITION WITH NO WARNING. THE CONTACT ALSO HAD TO LEAVE THE KEY IN THE VEHICLE SECURED DUE TO THE FAILURE AND THEN HAVE VALET KEY USED TO UNLOCK THE DOORS TO REMOVE THE MASTER KEY. IN ADDITION, THE CONTACT STATED THAT DURING INCLEMENT WEATHER THE INTERIOR LIGHTS STAYED LIT AND WOULD NOT TURN OFF ON SEVERAL OCCASIONS. THE CONTACT HAD TO WAIT FOR THE INTERNAL FEATURE TO TURN THE LIGHTS OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN FURTHER INSPECTED THAT THE BUTTON WAS GETTING STUCK CAUSING THE LIGHT TO STAY LIT. THE MECHANIC PROVIDED AN INTERIM FIX OF PLACING A SMALL PIECE OF BEHIND THE BUTTON TO PREVENT THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE KEY GETTING STUCK IN THE IGNITION INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10692946 — an unverified report by a vehicle owner.
at 75,000 milesOtisville, MI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY RELEASED OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10672454 — an unverified report by a vehicle owner.
at 75,000 milesOtisville, MI
ELECTRICAL SYSTEM
THE KEY CAN BE REMOVED WITH THE VEHICLE RUNNING. WENT ON RECALL WEBSITE AND SEEN SIMILAR PROBLEMS HAVE BEEN REPORTED. VEHICLES OF THIS SAME YEAR HAVE A RECALL ON THEM BUT USING THE VIN NUMBER IT SAYS THIS VEHICLE HAS NO RECALL.
NHTSA complaint #10672444 — an unverified report by a vehicle owner.
at 160,000 milesBolingbrook, IL
ELECTRICAL SYSTEM
I HAVE A 2004 SATURN VUE. THE KEY CAN BE PULLED OUT OF THE IGNITION SWITCH WHILE THE CAR IS ON AND IN MOTION WITH THE CAR IN DRIVE. GM IS STATING THAT THE CAR IS NOT UNDER RECALL BECAUSE THE VIN ISN'T ON THE LIST AND THE CAR WAS BUILT AT A DIFFERENT PLANT. IT IS THE SAME EXACT ISSUE AS WHAT THE RECALL IS FOR. WHY WON'T THEY FIX IT?
NHTSA complaint #10672481 — an unverified report by a vehicle owner.
SAN Joaquin, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10670445 — an unverified report by a vehicle owner.
at 100,000 milesSanta Barbara, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WAS IN THE ON POSITION WHEN THE IGNITION KEY BECAME DISENGAGED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10663127 — an unverified report by a vehicle owner.
at 105,000 milesWaukegan, IL
ELECTRICAL SYSTEM
I VISITED THE DEALER ON THAT DATE BECAUSE MY CAR HAS FAULTY IGNITION SWITCH (SOMETIMES KEY DON'T TURN AND THE KEY CAN GO OUT EASILY IN ANY POSITION) AND I HEAR THE NEWS FOR THE RECALL FOR THIS VEHICLE WITH DATE 8/7/2014. THE DEALER WAS UNABLE TO FIND THE RECALL IN GM WEB PAGE, EXACTLY HAPPEN TO ME EVERY TIME I CHECK FOR THIS RECALL AT GM WEB PAGE. I'M WORRY AN ACCIDENT WITH THE FAULTY IGNITION SWITCH WILL OCCUR AT ANY TIME. I HAVE THE PRINTED COPY FROM THE DEALER AT THAT TIME.
NHTSA complaint #10662483 — an unverified report by a vehicle owner.
at 96,000 milesCarmel, IN
ELECTRICAL SYSTEM
KEY CAN BE REMOVED FROM IGNITION IRRESPECTIVE OF IGNITION POSITION. (INCLUDING WHILE IN "RUN" POSITION). VEHICLE IS NOT COVERED UNDER THE RECALL YET MY CONDITION EXISTS AND I AM PRIMARILY CONCERNED THAT AIRBAGS WILL DEPLOY PROPERLY IN A CRASH. FIRST INCIDENT APPROXIMATELY SIX YEARS AGO. THANK YOU.
NHTSA complaint #10662162 — an unverified report by a vehicle owner.
at 105,000 milesWalnutport, PA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY COULD BE REMOVED OUT OF THE IGNITION SWITCH WITHOUT IT BEING IN THE OFF POSITION. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) AND BELIEVED THAT IT WAS DIRECTLY RELATED TO THE FAILURE. THE DEALER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. UPDATED 12/22/14*LJ THE CONSUMER INFORMED HIS VEHICLE WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH HE EXPERIENCED THE SAME SYMPTOMS. UPDATED 01/07/15
NHTSA complaint #10660934 — an unverified report by a vehicle owner.
at 200,000 milesRichland, NC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING APPROXIMATELY 60 MPH, THE KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10658627 — an unverified report by a vehicle owner.
Mokena, IL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY WAS NOT SECURED IN THE IGNITION AND WAS ABLE TO BE REMOVED WHILE IN THE ON POSITION. THE CONTACT REFERENCED RECALL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE VIN WAS NOT INCLUDED UNDER THE RECALL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10652867 — an unverified report by a vehicle owner.
at 150,000 milesHillsboro, WI
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY WOULD EJECT FROM THE IGNITION WHILE THE VEHICLE WAS STARTED ON SEVERAL OCCASIONS. IN ADDITION, WHILE PARKED IN A DRIVEWAY, THE VEHICLE STARTED TO ROLL AWAY INDEPENDENTLY. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10650610 — an unverified report by a vehicle owner.