FaultScore

2005 Scion TC window and wiper problems

51 of the 203 complaints about the 2005 Scion TC are about the glass, mirrors and wipers — 25% of everything reported for this model year. Half of the failures with a mileage on record happened before 33,300 miles.

D

51

Complaints

1

Crashes

0

Fires

2

Injuries

Exactly what failed

Sun/Moon Roof Assembly 32 62.7%
Visibility 7 13.7%
Windshield 5 9.8%
Visibility/Wiper 4 7.8%
Power Window Devices AND Controls 1 2.0%
Glass, Side/Rear 1 2.0%
Rearview Mirrors/Devices 1 2.0%

Windows, Mirrors & Wipers across every Scion TC year

2005 51 44.3%
2006 42 36.5%
2007 22 19.1%

What owners said

Filed with NHTSA, in their own words.

at 113,000 miles Hampton, VA

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2005 SCION TC. WHILE DRIVING APPROXIMATELY 65 MPH, A BOOMING SOUND WAS HEARD OUTSIDE THE VEHICLE. AFTER STOPPING THE VEHICLE, THE DRIVER DISCOVERED THAT THE GLASS AIR DEFECTOR HAD SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 05V483000 (VISIBILITY) IN NOVEMBER OF 2005 TO PREVENT THE FAILURE FROM OCCURRING. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000.

NHTSA complaint #11022862 — an unverified report by a vehicle owner.

at 160,500 miles Brea, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE SUN ROOF GLASS EXPLODED AND SHATTERED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,500.

NHTSA complaint #10794495 — an unverified report by a vehicle owner.

at 145,600 miles Baton Rouge, LA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

I WAS DRIVING ALONG GOVERNMENT ST, THE STREETS DOWNTOWN NEEDS MAJOR REPAIRS. BUT I DIDN'T HIT A BUMP IN THE ROAD OR NOTHING TO CAUSE MY GLASS TO BREAK. I DIDN'T EVEN HEAR ANYTHING HIT MY GLASS I HAD THE SUNROOF OPEN WITH MY LITTLE BROTHER AND DOG IN THE CAR WHEN GLASS BEGIN TO FALL ON US.

NHTSA complaint #10619150 — an unverified report by a vehicle owner.

at 94,000 miles Palatine, IL

VISIBILITY/WIPER

WHEN I RETURNED TO MY CAR THAT HAD BEEN PARKED FOR APPROXIMATELY THREE HOURS, I FOUND THAT THE DEFLECTOR WAS RAISED AND THE SUNROOF WAS ENTIRELY SHATTERED. THE "LEGS" OF THE DEFLECTOR APPEARED TO HAVE BROKEN THROUGH THE GLASS, AS THE SUNROOF WAS SEVERELY CRACKED AND BROKEN ALONG EACH OF ITS FOUR EDGES. I HAD NOT USED THE SUNROOF PRIOR TO PARKING MY CAR THAT MORNING. UPON READING SIMILAR COMPLAINTS, I DO RECALL ALSO HAVING HEARD AN EXTREMELY LOUD POP WHILE DRIVING, BUT THE SUNROOF DID NOT SHATTER UNTIL SOME TIME AFTER WHILE THE CAR WAS PARKED.

NHTSA complaint #10577719 — an unverified report by a vehicle owner.

at 94,000 miles Palatine, IL

VISIBILITY:SUN/MOON ROOF ASSEMBLY

WHEN I RETURNED TO MY CAR THAT HAD BEEN PARKED FOR APPROXIMATELY THREE HOURS, I FOUND THAT THE DEFLECTOR WAS RAISED AND THE SUNROOF WAS ENTIRELY SHATTERED. THE "LEGS" OF THE DEFLECTOR APPEARED TO HAVE BROKEN THROUGH THE GLASS, AS THE SUNROOF WAS SEVERELY CRACKED AND BROKEN ALONG EACH OF ITS FOUR EDGES. I HAD NOT USED THE SUNROOF PRIOR TO PARKING MY CAR THAT MORNING. UPON READING SIMILAR COMPLAINTS, I DO RECALL ALSO HAVING HEARD AN EXTREMELY LOUD POP WHILE DRIVING, BUT THE SUNROOF DID NOT SHATTER UNTIL SOME TIME AFTER WHILE THE CAR WAS PARKED.

NHTSA complaint #10577719 — an unverified report by a vehicle owner.

at 155,547 miles Reston, VA

VISIBILITY/WIPER

I WAS DRIVING BACK FROM WORK GOING AROUND 60 MPH ON THE HIGHWAY, AND HEARD LOUD BANG LIKE A GUNSHOT. FIRST I THOUGHT THAT ONE OF MY TIRES HAS HIT ON SOMETHING AND EXPLODED BUT THEN I FELT SOMETHING FALLING FROM THE ROOF AND I MANAGED TO PULL OVER RIGHT AWAY. WHEN I GOT OUT OF THE CAR I SAW MY MOON ROOF SHATTERED IN PIECES. THERE WASN'T ANY DEBRIEF ON THE ROAD OR ANY SMALL ROCKS THAT COULD'VE HIT THE ROOF AND SHATTERED IT. THE BANG WAS VERY LOUD AND VERY DISTURBING AND I HOPE THIS CAN BE INVESTIGATED AND PREVENTED IN THE FUTURE.

NHTSA complaint #10525861 — an unverified report by a vehicle owner.

at 138,500 miles Warm Springs, GA

VISIBILITY/WIPER

WHILE DRIVING DOWN THE ROAD AT ABOUT 10-15 MPH (GOING VERY SLOWLY BECAUSE IT WAS A DIRT ROAD), I HEARD AN EXTREMELY LOUD POP WHICH SOUNDED LIKE A GUNSHOT. IMMEDIATELY STOPPING TO INSPECT, I DISCOVERED THAT THE MOONROOF HAD SHATTERED COMPLETELY. THE WEBBING OF THE BROKEN GLASS WAS MORE CLEARLY VISIBLE FROM THE INSIDE THAN THE OUTSIDE. THERE WAS ABSOLUTELY NO SIGN OF ANY IMPACT. NO OTHER CARS WERE AROUND ANYWHERE AND NOTHING THAT COULD HAVE HIT THE GLASS. AS I CONTINUED TO DRIVE HOME, THE PIECES BEGAN TO FALL INTO THE BACK PASSENGER SEAT AND FINALLY THE WHOLE THING STARTED TO FALL INSIDE. I CALLED A LOCAL TOYOTA DEALERSHIP AND THEY TOLD ME A GLASS REPLACEMENT WOULD BE $1158.00. I HAD PREVIOUSLY NOTICED THAT IN MY DAILY DRIVING, WHENEVER THE CAR STRUCTURE FLEXED IN ANY WAY (AS IN ON UNEVEN TERRAIN AND SOMETIMES EVEN ON HIGHWAY OR INTERSTATE DRIVING), I WOULD OCCASIONALLY HEAR POPPING SOUNDS AS IF THERE WAS SOME TYPE OF STRAIN ON THE FRAME. I SUSPECT SOME TYPE OF MANUFACTURER DEFECT, ESPECIALLY SINCE I SEE THAT OTHER PEOPLE HAVE EXPERIENCED THE SAME TYPE PROBLEM WITH THE MOONROOF OR SUNROOF EXPLODING WITHOUT CAUSE. ON A DIFFERENT NOTE, THE REAR HATCH LIFT KEEPS FALLING OFF. IN CALLING TOYOTA TO COMPLAIN ABOUT THE MOONROOF ISSUE, I WAS INFORMED THAT THEY DID ISSUE A WARRANTY ENHANCEMENT FOR THE HATCH LIFT. I HAD RECEIVED NO INFORMATION IN THE MAIL ABOUT THE ENHANCEMENT, BUT THE REPRESENTATIVE SAID IT MUST BE BECAUSE THE VEHICLE WAS STILL REGISTERED UNDER THE PREVIOUS OWNER IN THEIR SYSTEM. DON'T KNOW HOW THAT HAPPENED SINCE WE PURCHASED FROM A DEALERSHIP AND HAVE THE TITLE.

NHTSA complaint #10519838 — an unverified report by a vehicle owner.

at 117,000 miles Medford, MA

VISIBILITY:WINDSHIELD

I LOVE MY SCION HOWEVER I BOUGHT BRAND NEW FROM EXPRESSWAY TOYOTA IN DORCHESTER MA IN 2005 AND WITH ALL THE RECALLS I SEE ON HERE I'VE ONLY DONE ONE, AND THAT THE GLASS WINDSHIELD. EVERY OTHER TIME I GO THE DEALER AND TELL THEM THAT THERE ARE RECALLS, THEY IGNORE ME AND SAY THAT THERE ISN'T . I HAVE SOME RATTLING NOISE GOING ON UNDER MY CAR...I FIXED ONCE AT THE DEALER AND IT CAME BACK AGAIN BUT NOW THE DEALER WANTS ME TO PAY AGAIN TO FIX IT AND I THINK IT'S A SAFETY CONCERN IN THE CAR, THE TIRES ARE ALSO UNEVEN, I KEEP HAVING TO CHANGE TIRES TOO OFTEN, THE HATCH LIFT IN THE BACK KEEPS BREAKING...MAJOR FAILING AND CHEAP. IT FEELS LIKE IT WAS GLUED ON. I WOULD AN ANSWER FROM THE DEALER WHERE I BOUGHT THE CAR AS TO WHY THEY KEEP DENYING MY VISITS ON THE RECALLS AND WHY IN BEING CHARGE THE SAME SAFETY WORK THAT I'VE PAID ONCE TO GET FIX AND NOW THE SAME RATTLING NOISE KEEPS COMING. I NEVER GET ANY INFORMATION IN THE MAIL FROM MY DEALER EITHER INFORMING ME OF THESE RECALLS. I GUESS THEY ARE REFUSING TO FIX THEM.

NHTSA complaint #10499634 — an unverified report by a vehicle owner.

at 90,000 miles Reading, OH

VISIBILITY:SUN/MOON ROOF ASSEMBLY

DRIVING DOWN THE HIGHWAY AT ~65 MPH IN 2005 SCION TC WITH SUNROOF OPEN AND WITHOUT WARNING THE FRONT AIR DEFLECTOR SHIELD SHATTERED THROWING GLASS INTO THE PASSENGER COMPARTMENT. NO OTHER TRAFFIC WAS AROUND THAT COULD HAVE CAUSED A THROWN STONE OR ANYTHING ELSE.

NHTSA complaint #10398402 — an unverified report by a vehicle owner.

at 75,104 miles Charlotte, NC

VISIBILITY

2005 SCION TC, SUN ROOF EXPLODED WHILE DRIVING AT I-85 FREEWAY. ALL WINDOWS AND SUNROOF WERE CLOSED WHEN IT HAPPENED. THE SHATTERED SUNROOF HAVE A HUGE HOLE IN MIDDLE FRONT SECTION OF THE SUNROOF AND SHATTERED ALL FOUR SIDES. ON DAILY DRIVING, I NOTICED THAT THE CAR STRUCTURE FLEX TOO MUCH, ENOUGH TO PRODUCE POPPING SOUND. TOYOTA DEALER INITIAL ASSESSMENT IS NOT PART OF WARRANTY OR RECALL AS OF THIS DATE 11/05/2010.

NHTSA complaint #10364206 — an unverified report by a vehicle owner.

at 33,000 miles Colorado Springs, CO

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

1. DRIVER DOOR REQUIRED MORE FORCE TO CLOSE. LATER, I NOTICED THE DRIVER WINDOW WOULD NOT RAISE MORE THAN HALF WAY. 2. THE WINDOW REGULATOR ARM IS BENT, AND THE INTERNAL ATTACHMENT POINT IS BROKEN. THE WINDOW GETS PROGRESSIVELY WORSE OVER TIME, AND THE RAISED HEIGHT BECOMES LOWER. 3. THE DEALER STATED THEIR MUST HAVE BEEN PREVIOUS DAMAGE TO THE VEHICLE, AND THEY WERE UNABLE TO RESOLVE. MAACO SAID THEY WERE UNABLE TO RESOLVE. MORE THAN A YEAR LATER, TOOK IT BACK TO THE DEALER, AND THE NEW SERVICE PERSONNEL WERE ABLE TO REPLACE THE REGULATOR ARM, AND WELD IT TO THE DOOR IN MARCH 2010. IT'S NOW JUNE, AND THE WINDOW WILL NO LONGER GO PAST THE HALF WAY POINT WHEN ATTEMPTING TO CLOSE. EACH TIME I'VE ATTEMPTED TO GET A RESOLUTION, THE DEALER HAS INSISTED THE INTERNAL DOOR DAMAGE IS A RESULT OF A PREVIOUS ACCIDENT (CARFAX IS CLEAR) OR DUE TO THE PREVIOUS OWNER REPLACING THE DOOR MOUNTED AUDIO SPEAKER. NOW, I READ ANOTHER COMPLAINT WITH VERY SIMILAR DAMAGE THAT MAKES ME BELIEVE THIS IS AN INHERENT PROBLEM THAT THE DEALER SHOULD HAVE FIXED WHEN THE CAR WAS STILL UNDER WARRANTY.

NHTSA complaint #10339321 — an unverified report by a vehicle owner.

at 32,000 miles Aurora, IL

VISIBILITY

SUNVISOR ON DRIVER AND PASSENGER SIDE OF VEHICLE ARE DETACHED FROM INSIDE SHAFT AND NOW THEY JUST DONT GO UP. NOT FUNCTIONING PROPERLY.

NHTSA complaint #10334504 — an unverified report by a vehicle owner.

at 68,000 miles Milliken, CO

VISIBILITY

I WAS DRIVING UP I-25, WHEN THE VEHICLE IN FRONT OF ME KICKED UP A ROCK. THE ROCK HIT THE TOP OF THE SUNROOF, SHATTERING IT INTO PIECES. A LOT OF SHARP GLASS LANDED ON MYSELF THE DRIVER AND IN THE PASSENGER SEAT. THE VEHICLES BEHIND ME WERE SHOWERED IN GLASS. TO REPAIR THIS I HAD TO PURCHASE A COSTLY NEW SUNROOF PANEL AND I AM GOING TO HAVE IT CLEAR BRAND SO THAT IF IT HAPPENS AGAIN IT DOES NOT INJURE ANY ONE. I RECEIVED CUTS FROM THE BROKEN GLASS FALLING ON TO ME.

NHTSA complaint #10252797 — an unverified report by a vehicle owner.

at 82,000 miles Cincinnati, OH

VISIBILITY

I WAS DRIVING ON THE HIGHWAY AT ABOUT 45MPH WHEN I HEARD A LOUD EXPLOSION. I IMMEDIATELY PULLED OVER THINKING A TIRE HAD BLOWN AND FOUND THAT THE MOONROOF GLASS HAD SHATTERED. THE GLASS WAS BOWED UPWARD IN THE CENTER INDICATING IT HAD BROKEN DUE TO STRESS. THE WINDSHIELD AND THE WIND DEFLECTOR DID NOT BREAK AT ALL NOR RECEIVE ANY DAMAGE. THE GLASS WAS NOT IMPACTED BY ANY FOREIGN OBJECT.

NHTSA complaint #10251228 — an unverified report by a vehicle owner.

at 57,769 miles Medina, OH

VISIBILITY

INCIDENT OCCURRED ON 9/30/08 AT ~3:15PM. I HEARD A LOUD BANG (SOUNDED LIKE A SHOTGUN BLAST) WHILE DRIVING ON THE HIGHWAY AT ~60MPH. MY IMMEDIATE REACTION WAS TO DUCK...I LITERALLY THOUGHT SOMEONE WAS SHOOTING AT ME. AFTER A QUICK SECOND TO COLLECT MY WITS, I LOOKED AROUND AND SAW NO DAMAGE. ONCE THAT "SOAKED" IN, I REALIZED I HEARD WIND NOISE (I REMEMBER THINKING THAT WAS ODD BECAUSE WINDOWS WERE UP AND SUNROOF WAS CLOSED). I PULLED BACK THE SUNROOF SCREEN AND, TO MY ASTONISHMENT, SAW THAT THE SUNROOF HAD SPIDERWEBBED INTO THOUSANDS OF TINY PIECES...PIECES THAT WERE ALREADY STARTING TO FLY OFF INTO TRAFFIC BEHIND ME. I PULLED OVER AND GOT OUT TO LOOK AT THE DAMAGE. THE SUNROOF LOOKED LIKE SOMETHING HAD BLASTED IT FROM THE INSIDE OUT. I CLEANED UP THE GLASS THE BEST I COULD ON THE SIDE OF THE HIGHWAY AND HEADED STRAIGHT FOR THE DEALER. I HAD HEARD OF DEFLECTOR SHATTERING (RECALL WAS COMPLETED ON MY DEFLECTOR), BUT NOT THE SUNROOF. THE DEALER REFUSES TO PAY FOR THE SUNROOF EVEN THOUGH I HAVE THE EXTENDED WARRANTY. THEY CLAIM THAT IT WAS CAUSED BY A ROAD HAZARD. THE WEATHER WAS MILD, NOTHING HIT MY SUNROOF FROM THE OUTSIDE AND, BASED ON SIMILAR INSTANCES FILED HERE, I FIRMLY BELIEVE THERE IS A DEFECT WITH THE DESIGN. TOYOTA SHOULD DO THE RIGHT THING, FIX THIS ISSUE AND HONOR THEIR WARRANTIES.

NHTSA complaint #10244060 — an unverified report by a vehicle owner.

Somerville, NJ

VISIBILITY

WHILE DRIVING AT APPROXIMATELY 25 MPH, THE MOONROOF ON MY 2005 TOYOTA SCION TC BURST AND SHATTERED.

NHTSA complaint #10241367 — an unverified report by a vehicle owner.

at 41,465 miles Dallas, TX

VISIBILITY:SUN/MOON ROOF ASSEMBLY

SUN-ROOF SHATTERED WHILE DRIVING ON TOLLWAY! THIS WAS POSSIBLY DUE TO DEBRIS THAT MAY HAVE HIT IT FROM THE ROAD. WENT FOR RECALL ON WIND-BREAKER, BUT THIS ISSUE HASN'T BEEN RESOLVED WITH THE SUNROOF! THIS IS CLEARLY A MANUFACTURER DEFECT AND ANOTHER SOURCE FOR A LIABILITY FOR TOYOTA.

NHTSA complaint #10218924 — an unverified report by a vehicle owner.

at 59,625 miles Pearland, TX

VISIBILITY:SUN/MOON ROOF ASSEMBLY

MOONROOF DEFLECTOR SHATTERED AT HIGHWAY SPEEDS.

NHTSA complaint #10209781 — an unverified report by a vehicle owner.

at 37,000 miles Hanscom AFB, MA Crash

VISIBILITY:WINDSHIELD

CAR: 2005 SCION TC PURCHASED: MCGEE TOYOTA OF HANOVER, MA IN MAY 2007. -EMERGENCY BRAKE FAILING 2 WEEKS AFTER PURCHASE, WHICH CAUSED AN ACCIDENT. -THE DEALERSHIP MISDIAGNOSING THE WHEEL BEARING (2-3 TIMES, FINALLY FIXING IT). -WE'VE BEEN TO MCGEE TOYOTA PROBABLY 5+ TIMES NOW, AND WOBURN TOYOTA TWICE, ALL FOR PROBLEMS WITH A 2005 SCION TC. ONE OF THE OTHER ISSUES WAS WHEN MY WIFE BOUGHT THE CAR, SHE BOUGHT A TOYOTA EXTENDED WARRANTY. WE NOTICED A FEW WEEKS AFTER PURCHASE THAT THE WEATHER STRIPPING WAS DRY-ROTTING, AND WOBURN TOYOTA SAID THEY WOULDN'T REPLACE IT SINCE IT WASN'T A FACTORY WINDSHIELD. WE WERE ORIGINALLY TOLD BY MCGEE TOYOTA THAT WE COULD TAKE THIS CAR TO ANY TOYOTA DEALERSHIP AND THE WARRANTY WOULD BE VALID. WHY WERE WE NOT TOLD BY MCGEE TOYOTA WHEN SHE BOUGHT THE CAR, THAT THE WINDSHIELD HAD BEEN REPLACED? MR MURPHY SAID HE WOULD DO ANYTHING IN HIS POWER TO MAKE US HAPPY. MR MURPHY SAID HE WOULD REPLACE ALL FOUR TIRES ON THE CAR (BECAUSE WE ALSO NOTICED THERE WERE 3 DIFFERENT TIRES ON THE CAR), AS WELL AS REPLACE THE WINDSHIELD FOR US. WE PICKED THE CAR UP YESTERDAY, TO FIND HER SEATS LEANED BACK (IT LOOKED LIKE SOME TEENAGE KIDS JUST GOT DONE JOY-RIDING), TWO BUBBLES IN THE MIDDLE OF THE NEW(ANOTHER AFTERMARKET WINDSHIELD, WHICH IS NOT COVERED UNDER WARRANTY ? AGAIN!) WINDSHIELD, A LOUD SQUEAL COMING FROM THE ENGINE WHEN REVVED, AND THE CLUTCH MAKING A VERY LOUD AND NOTICEABLE SQUEAK WHEN DEPRESSED. IT SEEMS THAT WHEN WE BRING THE CAR IN FOR SOMETHING, WE LEAVE WITH 2-3 MORE PROBLEMS. WHEN ADDRESSED BY A MANAGER, IT COMES TO NO AVAIL. I ATTEMPTED TO TALK WITH A MANAGER ABOUT THOSE ISSUES, AND WHEN I REFUSED TO SHAKE HIS HAND, WE WERE ASKED TO LEAVE! THERE ARE MANY MORE ISSUES WITH THIS CAR, WHICH ARE TOO MANY TO LIST IN THIS INITIAL COMPLAINT.

NHTSA complaint #10200456 — an unverified report by a vehicle owner.

Minneapolis, MN

VISIBILITY:SUN/MOON ROOF ASSEMBLY

I WAS DRIVING ON AN INTERSTATE HIGHWAY AT APPROXIMATELY 60 MPH WITH ALL THE WINDOWS CLOSED, INCLUDING THE SUNROOF. BOTH THE SUNROOF HAD THE SHADES PULLED AS WELL. THE OUTSIDE TEMPERATURE WAS ABOUT 85 DEGREES, AND THE A/C WAS RUNNING IN THE CAR. SUDDENLY, I HEARD AN EXTREMELY LOUD POP WHICH SOUNDED LIKE A GUN SHOT. SECONDS LATER, I HEARD BITS OF GLASS BOUNCING DOWN THE BACK OF THE CAR. I OPENED THE SHADE OF THE SUN OOF ONLY SLIGHTLY ENOUGH TO SEE THAT THE ENTIRE SUN ROOF SHATTERED AND AS I DROVE, CHUNKS OF THE GLASS WERE FLYING OFF THE CAR. WHEN I WAS ABLE TO PULL OFF AND ASSESS THE WINDOW IT ALMOST APPEARED AS IF IT HAD BEEN HIT FROM THE INSIDE. THE GLASS AROUND THE ENTIRE PORTION OF THE WINDOW WAS BROKEN AND PULLING AWAY FROM THE SIDES AND IT PUCKERED UP TOWARD THE CENTER OF THE WINDOW. THIS WAS AN EXTREMELY DISTRACTING INCIDENT, AND POTENTIALLY DANGEROUS. I WAS LUCKY TO HAVE THE SHADES PULLED SO THAT THE GLASS DID NOT FALL INTO THE CAR. WE HAD PREVIOUSLY TAKEN THE CAR TO DEALER TO HAVE THE DEFLECTOR SHIELD TREATED BECAUSE OF THE RECALL.

NHTSA complaint #10193634 — an unverified report by a vehicle owner.

Tracy, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

LOOPING TO THE RAMP AROUND 40 MPH ENTERING FREEWAY, SUNROOF SHATTERED DUE TO THE SIDE METAL FRAME THAT WAS ATTACHED/GLUED TO THE GLASS GAVE IN AND THE SUNROOF WAS NOT EVEN OPENED. BROUGHT TO DEALERSHIP, TOOK PICTURES OF THE SHATTERED SUNROOF AND SENT TO MANUFACTURER. NEXT DAY, TOYOTA SAID IT WAS A ROAD HAZARD. I TOLD THEM HOW COULD THAT BE IF THE SIDE METAL FRAME GAVE IN AND THEY KNOW THERE WAS NO EVIDENCE OF ANY MATERIALS OR ROCK THAT HITS THE SUNROOF.

NHTSA complaint #10191770 — an unverified report by a vehicle owner.

at 44,000 miles Littleton, CO

VISIBILITY:SUN/MOON ROOF ASSEMBLY

DRIVING ON A SUNNY DAY WITHOUT A CAR AROUND, SUNROOF SHATTERED AND COVERED THE INTERIOR WITH GLASS. THE SUNROOF WINDSHIELD WAS PREVIOUSLY FIXED AS PART OF THE RECALL. BOTH THE SUNROOF AND RAILS WERE DESTROYED. TOYOTA DID NOT PAY FOR REPAIR.

NHTSA complaint #10186497 — an unverified report by a vehicle owner.

Murrieta, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

MOONROOF HAS SHATTERED FOR SECOND TIME. DEALER/TOYOTA WOULD NOT REPLACE PER WARRANTY. VEHICLE WAS BROUGHT IN FOR RECALL APPROX. JUNE 2006. THERE WERE NO PROBLEMS PRIOR AND GLASS WAS FINE BEFORE RECALL. MOONROOF HAS SHATTERED TWICE SINCE RECALL WITH NO NOTICEABLE IMPACT. RECALL FIX/MATERIAL IS UNSAFE AS SHATTERING GLASS MAY INJURE DRIVER AND OR PASSENGER.

NHTSA complaint #10177104 — an unverified report by a vehicle owner.

Arcata, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

I WAS DRIVING ON THE HIGHWAY 5:30 PM ON DEC 7. THE REAR MOON ROOF OF MY 2005 SCION TC SHATTERED WITH A LOUD "BANG"WHILE I WAS DRIVING. THE GLASS SHATTERED UNIFORMLY THROUGH OUT THE ENTIRE WINDOW. I STOPPED AND INSPECTED THE GLASS AND DID NOT FIND ANY NOTICEABLE IMPACT CHIPS OR POINTS. THE GLASS FELL IN TO THE PASSENGER AREA OVER THE FOLLOWING SEVERAL DAYS. (PHOTOS WERE TAKEN PRIOR FALLING)

NHTSA complaint #10175649 — an unverified report by a vehicle owner.

at 12,000 miles Richmond, VA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

PURCHASED MY VEHICLE IN MARCH 2005. I HAVE HAD IT IN THE SHOP THREE (3) TIMES FOR THE MOON ROOF. THE MOON ROOF RATTLES HORRIBLY AND THE DEALERSHIP AS TAKEN THE GLASS OUT AND REPLACED IT SAYING "THAT TOYOTA HAS DONE ALL THAT THEY KNOW WHAT TO DO WITH THAT PARTICULAR SITUATION". I FIND THIS UNACCEPTABLE. I HAVE ALSO HAD MY CAR IN THE SHOP FIVE (5) TIMES FOR THE BACK HATCH. THE HATCH MAKES A HORRIBLE RATTLE WHEN JUST DRIVING ON REGULAR ROADS. THIS PROBLEM IS STILL UNFIXED. MY PAINT AS WITH THE NUMEROUS OTHER AMOUNTS OF COMPLAINTS IS CHIPPING AND BUBBLING UP. IT HORRIFIES ME TO READ ALL OF THESE COMPLAINTS REGARDING THIS VEHICLE. I CAN ONLY ANTICIPATE ON WHAT COULD HAPPEN NEXT.

NHTSA complaint #10174832 — an unverified report by a vehicle owner.

Chandler, AZ

VISIBILITY:SUN/MOON ROOF ASSEMBLY

THE WIND DEFLECTOR FOR MY SUNROOF ON MY 2006 SCION TC WAS SHATTERED ON SEPT 22, 2006 1) I WAS DRIVING WITH MY SUNROOF OPEN ON THE STREET (NO FREEWAY). I CLOSED THE ROOF AND WENT INTO WORK. AT LUNCH TIME I MADE SEVERAL STOPS (NEVER OPENING THE SUNROOF) AND AFTER COMING BACK FROM THE LAST STORE, I FOUND THE WIND DEFLECTOR SHATTERED. I NEVER HEARD ANYTHING HIT MY CAR. I DID HAVE THE RECALL LAMINATE IN PLACE BUT THERE WAS GLASS SHARDS AND PIECES FROM THE EDGES AND THE BOTTOM. BOTH DEALERS I WENT TO CANNOT TELL HOW THE DAMAGE HAPPENED SINCE THE WHOLE THING IS SHATTERED. THERE IS NO SIGN OF A ROCK HITTING IT. 2) I CANNOT OPEN SUNROOF OR WINDOW FOR FEAR MORE GLASS WILL BREAK OFF INTO MY CAR. 3) I HAVE GONE TO 2 DEALERSHIPS (TOYOTA) AND BOTH TOLD ME TO THAT MY INSURANCE WILL HAVE TO PAY FOR THE DAMAGE. PART HAS TO BE ORDERED THROUGH DEAL ONLY. THE FIRST DEALER WAS NOT HELPFUL AND EVEN TOLD ME ANY GLASS PLACE COULD REPLACE WHICH TURNED OUT TO NOT BE TRUE. I AM IN THE PROCESS OF GETTING MY INSURANCE TO PAY FOR REPAIR SO I AM STILL DRIVING AROUND WITH SHATTERED GLASS (AT LEAST THE 2ND DEALER TAPED IT SO I DON'T LOSE A LOT MORE GLASS).

NHTSA complaint #10169420 — an unverified report by a vehicle owner.

at 36,900 miles Litchfield Park, AZ

VISIBILITY:SUN/MOON ROOF ASSEMBLY

I WAS DRIVING MY SCION TC IN A NORMAL FASHION ON THE INTERSTATE WHEN MY GLASS SUNROOF SHATTERED UNEXPECTEDLY. MY INSURANCE IS COVERING THE COST, THE DEALER IS WAITING FOR THE CHECK TO ORDER THE PARTS. PREVIOUSLY MY GLASS WIND DEFLECTOR HAS SHATTERED ALSO.

NHTSA complaint #10169278 — an unverified report by a vehicle owner.

at 33,600 miles Lubbock, TX

VISIBILITY:SUN/MOON ROOF ASSEMBLY

AROUND 10 MONTHS AGO I WAS DRIVING DOWN INTERSTATE 27 WITH MY SUNROOF COMPLETELY CLOSED. THERE WERE NO OTHER VEHICLES AROUND ME. SUDDENLY I HEARD A LOUD NOISE, I SWERVED A QUITE BIT AND THEN I NOTICED GLASS WAS FALLING ON MY HEAD. I LOOKED UP TO SEE MY SUNROOF WAS GONE. I IMMEDIATELY WENT TO THE DEALERSHIP WHERE THEY REPLACED THE GLASS ON WARRANTY. SINCE IT WAS REPLACED AT NO CHARGE TO ME I WAS SATISFIED. THE SECOND INCIDENT HAPPENED LAST SATURDAY NIGHT (9-16-06). I WAS DRIVING HOME WITH THE SUNROOF CLOSED.THERE WERE NO OTHER CARS AROUND. WE HEARD A QUIETER NOISE THAT SOUNDED LIKE GLASS SHATTERING; WE LOOKED AT ALL THE WINDOWS BUT SAW NOTHING WRONG. THE NEXT DAY I NOTICED THAT THE WIND DEFLECTOR WAS COMPLETELY SHATTERED. MOST OF THE PIECES OF GLASS WERE STILL THERE EXCEPT THE LEADING EDGE OF THE GLASS. I'VE HAD THE PLASTIC FILM PUT ON THE CAR ACCORDING TO THE RECALL BUT IT ISN'T COMPLETELY EFFECTIVE BECAUSE THERE IS GLASS MISSING. THE DEALERSHIP WOULDN'T REPLACE THE PART ON WARRANTY. I AM NOW IN A DISPUTE WITH SCION TO GET THEM TO REPLACE THE DEFLECTOR. MY CAR IS STILL UNDER WARRANTY YET THEY WON'T REPLACE THE DEFECTIVE PART STATING THAT THEY HAVE A POLICY AGAINST REPLACING GLASS FOR ANY REASON. I HAVE TRIED FOR A WEEK NOW TO RESOLVE THIS WITH SCION. THEY HAVE TOLD ME THAT A REPRESENTATIVE WILL CALL ME THE NEXT BUSINESS DAY YET THEY DON'T CALL ME. I HAVE TOLD THEM EVERY TIME THAT I CALLED THAT I CAN'T DRIVE MY CAR UNTIL THIS HAS BEEN RESOLVED. I HAVE DONE SOME RESEARCH AND FOUND, ON SCION'S FORUM (WWW.SCIONLIFE.COM), MANY OTHER PEOPLE THAT THIS HAS HAPPENED TOO. THERE ARE MANY PEOPLE THAT STATE THEIR DEFLECTOR HAS SHATTERED,OTHER PEOPLE'S SUNROOF HAS SHATTERED AND STILL OTHER PEOPLE'S MOON ROOF HAS SHATTERED. SOME PEOPLE WERE MOVING WHEN IT HAPPENED, OTHERS WERE PARKED.SCION REPLACED THE PART ON MOST OF THE OTHER VEHICLES.WITH ALL THE GLASS PANELS IN THE ROOFS OF THESE CARS SHATTERING FOR UNKNOWN REASONS IT'S OBVIOUS TO ME THAT THERE IS A DANGEROUS DESIGN FLAW.

NHTSA complaint #10168996 — an unverified report by a vehicle owner.

at 29,000 miles Whitestone, NY 1 injured

VISIBILITY:SUN/MOON ROOF ASSEMBLY

JUNE 14, 2006. WAS DRIVING ON THE HIGHWAY AT AROUND 65 MPH WITH NO OTHER CARS IN FRONT OF ME OR TO THE SIDE OF ME. SUDDENLY, WITHOUT WARNING, THE POWER MOONROOF OF THE CAR SHATTERED, WITH A LARGE PORTION OF THE GLASS ENTERING THE PASSENGER CABIN AND STRIKING ME (THE DRIVER). BESIDES MINOR SCRATCHES AND BRUISES FROM THE FALLING GLASS AND SUNROOF ASSEMBLY, I DID NOT SUFFER ANY INJURY. DROVE IMMEDIATELY TO THE DEALER, WHO PROVIDED ME WITH A RENTAL CAR WHILE MY CAR WAS BEING REPAIRED. UPON PICKING UP THE CAR 4 DAYS LATER, I WAS TOLD THAT BESIDES THE GLASS, THE ENTIRE SUNROOF ASSEMBLY HAD TO BE REPLACED. WAS ALSO TOLD THAT THEY COULD NOT FIND THE CAUSE OF THE FAILURE. PICTURES OF THE DAMAGE WOULD BE AVAILABLE UPON REQUEST, IF NEEDED.

NHTSA complaint #10162358 — an unverified report by a vehicle owner.

at 33,000 miles Modesto, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

DT*: THE CONTACT STATED WHILE DRIVING BETWEEN 55-70 MPH THE SUNROOF SHATTERED. THE SUNROOF WAS CLOSED AT THE TIME OF THE INCIDENT. THE CONTACT IS UNAWARE OF AN OBJECT HITTING THE SUNROOF. THE VEHICLE IS AT THE DEALERSHIP AND THEY ARE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. EMAIL REPLY ON MAY 19, 2006 SHOWS (PICTURES) THAT IT WAS THE SUN/MOON ROOF (NOT THE WIND DEFLECTOR) THAT SHATTERED.

NHTSA complaint #10152907 — an unverified report by a vehicle owner.

Other 2005 Scion TC problems

← Full 2005 Scion TC report