Owners have filed 27 complaints
about the 2015 Scion TC with NHTSA between 2015 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 6 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 17
Against the median year of the Scion TC. 50 means typical for this
model; 100 means roughly double.
Severity — 100
25.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
59% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2015 Scion TC
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Transmission & Drivetrain
622.2%
Median failure at 19,345 miles
Windows, Mirrors & Wipers
518.5%
Median failure at 42,650 miles
Airbags
518.5%
3 crashes, 0 fires · median 13,253 mi
Other & Unspecified
27.4%
Median failure at 25,250 miles
Body & Structure
27.4%
Median failure at 36,500 miles
Brakes
27.4%
1 crashes, 0 fires · median 19,750 mi
Electrical System
27.4%
Median failure at 33,999 miles
Lights
13.7%
Acceleration & Cruise Control
13.7%
Median failure at 33,999 miles
Suspension
13.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
14.5%
10,000 – 24,999 miles
731.8%
25,000 – 49,999 miles
1045.5%
50,000 – 74,999 miles
29.1%
75,000 – 99,999 miles
14.5%
100,000 – 149,999 miles
14.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2015peak 4Jun 2026
Recalls on the 2015 Scion TC
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 201852439 units in Canada
Brakes
On certain vehicles equipped with the accessory Toyota Racing Development (TRD) Brake Kit, the stainless steel braided front brake hoses could fatigue over time, causing them to leak. A sudden brake fluid leak could result in longer braking distances, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will the remove the TRD Brake Kit and replace it with a standard equipment brake kit for that vehicle model.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 56,000 milesSAN Fernando, CACrash
AIR BAGS
I WAS DRIVING ON THE FREEWAY ON MONDAY DEC 28 HEADING TO WORK IT WAS RAINING HARD AND WAS DRIVING AT THE SAME SPEED AS EVERYONE ELSE IN THE FREEWAY OUT OF NOWHERE MY STEERING TOOK OVER CONTROL AND I SPINNED AROUND HITTING THE CARPOOL LANE DIVIDER AND WAS TOSSED TO THE 4TH LANE AFTERWARDS. AT THAT MOMENT I WAS IN FRONT OF A SEMI TRUCK AND COULDN'T BRAKE IN TIME AND HIT ME SENDING ME BACK TO THE CARPOOL LANE ANY TIME OF THOSE HITS MY AIR BAGS NEVER TURNED ON.
NHTSA complaint #11386439 — an unverified report by a vehicle owner.
at 39,000 milesELK Grove, CACrash
SERVICE BRAKES
CANT HANDLE A INSTANT BRAKE.
NHTSA complaint #11194978 — an unverified report by a vehicle owner.
at 10,457 milesSioux Falls, SDCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2015 SCION TC. WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE WRIST AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 10,457.
NHTSA complaint #10899537 — an unverified report by a vehicle owner.
at 13,253 milesNewark, NJ1 injured
AIR BAGS
"TAKATA RECALL" MY DAUGHTER WAS DRIVING ON THE HIGHWAY AND THE DRIVER SIDE "SIDE AIRBAGS" DEPLOYED FOR NO REASON WHAT SO EVER. JUST SO HAPPEN, THE POLICE WAS DRIVER IN THE NEXT LANE OVER AND WITNESSED THE WHOLE THING. I AM HAVING A HORRIBLE EXPERIENCE DEALING WITH TOYOTA. I CHOSE TOYOTA BECAUSE OF THE RELIABILITY OF THE CAR AND THIS THE THE 2ND BRAND NEW TOYOTA FOR MY DAUGHTER. AFTER THIS EXPERIENCE, THIS WILL BE THE LAST.
NHTSA complaint #10898084 — an unverified report by a vehicle owner.
at 13,000 milesSlidell, LACrash1 injured
AIR BAGS
MY FIANC HAD A SEIZURE WHILE DRIVING HER SCION TC (2015). SHE RAN INTO THE DUMPSTER AT A COFFEE SHOP. WITNESSES AND AUTHORITIES CONFIRMED THE SPEED WAS SIGNIFICANT ENOUGH FOR AIRBAGS TO DEPLOY. BECAUSE OF HER BODY SEIZING SHE ACCELERATED. CUSTOMERS AND EMPLOYEES INSIDE THE COFFEE SHOP HEARD THE CRASH. THE DUMPSTER IS ALL THE WAY IN THE REAR OF THE BUILDING. THE AIRBAGS DID NOT DEPLOY. AS A RESULT SHE IS SUFFERING INJURIES SUSTAINED.
NHTSA complaint #10837064 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 130,000 milesArlington, TX
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2015 Scion TC. The contact stated that the air bag warning light remained continuously illuminated while operating the vehicle. The contact stated that when the air bag warning light was illuminated, the horn was inoperable. The vehicle was not diagnosed or repaired. However, an independent mechanic informed the contact that the failure might be associated with an inoperable clockspring. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
NHTSA complaint #11746288 — an unverified report by a vehicle owner.
Lexington, NC
POWER TRAIN
Whining noise is heard when the clutch petal is released. Noise is coming from the input shaft bearing. Common failure on this model. Mechanic confirmed that is the issue. If the bearing completely fails could leave the car stranded and cause more damage to other transmission components. No warning lights but noise is very loud.
NHTSA complaint #11524604 — an unverified report by a vehicle owner.
Long Beach, NY
EXTERIOR LIGHTING
Over the past 4-5 years, 2015 scion tc has had numerous electrical issues. Both driver and passenger electric door locks do not work. Head and tail lamp lights burn out frequently. Seems like a grounding issue? Car failed to start August 2021 due to electrical problems. 3rd party mechanic fixed the issue. Toyota Dealer-installed automatic start fails multiple times before starting car. Basic electrical mechanisms for a car made in 2015 should not be broken/failing. 2019 Air Conditioner wouldn't drain. Had to investigate and personally drain the tubes behind the passenger and driver side-pannels behind center counsel. The entire draining system for the cars air conditioner had clogged. 2015 Exterior Vinyl Pillars on sides of windshield started to fade. Brought it to Westbury Toyota and they said the sun caused it. I didn't even have the car for 6 months yet....
NHTSA complaint #11460618 — an unverified report by a vehicle owner.
Long Beach, NY
ELECTRICAL SYSTEM
Over the past 4-5 years, 2015 scion tc has had numerous electrical issues. Both driver and passenger electric door locks do not work. Head and tail lamp lights burn out frequently. Seems like a grounding issue? Car failed to start August 2021 due to electrical problems. 3rd party mechanic fixed the issue. Toyota Dealer-installed automatic start fails multiple times before starting car. Basic electrical mechanisms for a car made in 2015 should not be broken/failing. 2019 Air Conditioner wouldn't drain. Had to investigate and personally drain the tubes behind the passenger and driver side-pannels behind center counsel. The entire draining system for the cars air conditioner had clogged. 2015 Exterior Vinyl Pillars on sides of windshield started to fade. Brought it to Westbury Toyota and they said the sun caused it. I didn't even have the car for 6 months yet....
NHTSA complaint #11460618 — an unverified report by a vehicle owner.
Long Beach, NY
VISIBILITY/WIPER
Over the past 4-5 years, 2015 scion tc has had numerous electrical issues. Both driver and passenger electric door locks do not work. Head and tail lamp lights burn out frequently. Seems like a grounding issue? Car failed to start August 2021 due to electrical problems. 3rd party mechanic fixed the issue. Toyota Dealer-installed automatic start fails multiple times before starting car. Basic electrical mechanisms for a car made in 2015 should not be broken/failing. 2019 Air Conditioner wouldn't drain. Had to investigate and personally drain the tubes behind the passenger and driver side-pannels behind center counsel. The entire draining system for the cars air conditioner had clogged. 2015 Exterior Vinyl Pillars on sides of windshield started to fade. Brought it to Westbury Toyota and they said the sun caused it. I didn't even have the car for 6 months yet....
NHTSA complaint #11460618 — an unverified report by a vehicle owner.
Milpitas, CA
SUSPENSION
Rear suspension components were loose on vehicle. My car was purchased with rear trd coilovers installed at factory. Suspension components were improperly tightened according to Toyota dealership who serviced my vehicle. Purchased car stock and never had suspension work done in the past. This is similar to NHTSA campaign 15v228000 recall on same car year/manufacturer/model/edition (2015 Scion tC release series 9.0) but my VIN was not part of the 114 out of the 2000 cars sold.
NHTSA complaint #11424337 — an unverified report by a vehicle owner.
at 85,000 milesDenhem Springs, LA
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 SCION TC. THE CONTACT STATED THAT WHILE PARKED AND SEATED IN THE VEHICLE, THE CONTACT HEARD AN ABNORMAL SOUND LIKE A SHATTERED GLASS. THE CONTACT EXITED THE VEHICLE AND BECAME AWARE THAT THE CENTER SUN ROOF GLASS HAD SHATTERED. THE CONTACT STATED THAT THE SUN ROOF HAD SHATTERED WITHOUT IMPACT OR INCIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #11408420 — an unverified report by a vehicle owner.
at 19,345 milesSolvang, CA
POWER TRAIN
TRANSMISSION JERKS WHEN SLOWING DOWN TO A STOP, 50/50, IT SEEMS TO BE DOING A HARD DOWNSHIFT 2-1 BEFORE THE STOP. IT'S SCARY AND FEELS LIKE YOU GOT REAR ENDED. THERE IS ALSO A CLICK NOISE WHEN THE DOWNSHIFT HAPPENS. TOOK IT TO TOYOTA AND HAD A TRANSMISSION DRAIN AND FILL, WHICH THEY SAID THE FLUID WAS AS CLEAN AND THE COMPUTER HAS NO STORE CODES. THE RESET THE TRANSMISSION CONTROL MODULE AND THE ISSUE HAS RETURNED, IT SHOULDN'T HAVE THESE ISSUES AT 19K MILES! ALSO THE TRANSMISSION HESITATES GOING INTO TRAFFIC, WHICH CAN CAUSE AN ACCIDENT BECAUSE IT SEEMS LIKE IT DOESN'T KNOW WHAT GEAR TO BE IN. I WISH TOYOTA WOULD READ THE OTHER PEOPLE'S COMMENTS WHO HAD THE SAME ISSUES WITH THIS U760E TRANSMISSION. THIS IS A SAFETY ISSUE AND NEEDS TO BE CORRECTED. I'M WORRIED FOR THE LONGEVITY AND I FEEL I WASTED MONEY TRYING TO DO A TRANSMISSION SERVICE WHICH WAS SUGGESTED BY TOYOTA AND THAT DIDN'T FIX A THING.
NHTSA complaint #11399229 — an unverified report by a vehicle owner.
at 33,999 milesLompoc, CA
POWER TRAIN
TRANSMISSION DOES A HARSH/JERK DOWNSHIFT WHEN COMING TO A STOP. IT DOES IT RANDOMLY, USUALLY WHEN COMING TO A STOP SLOWLY. IT'S NOT SAFE, FEELS LIKE THE CAR LURCHES INTO 1ST. TOYOTA RESET THE COMPUTER AND IT WAS OK FOR A BIT BUT CAME BACK. I'M THINKING IT'S THE SOFTWARE OF THE CAR. TOYOTA SAID IT'S A LEARNING TRANSMISSION, BUT SOMETHINGS WRONG. IT'S SCARY TO DRIVE IN TRAFFIC, AND ONLY HAVE 33K MILES. THE TRANSMISSION FLUID WAS CHANGE BY TOYOTA LAST YEAR WITH THE WS AND IT HAS NOT FIXED THIS ISSUE. I'M WORRIED THE CAR MAY STALL IN STOP AND GO OR LURCH SO HARD FIRM THE 2-1 DOWNSHIFT THAT I MIGHT HIT THE CAR IN FRONT OF ME AND CAUSE AN ACCIDENT.
NHTSA complaint #11399316 — an unverified report by a vehicle owner.
at 33,999 milesLompoc, CA
VEHICLE SPEED CONTROL
TRANSMISSION DOES A HARSH/JERK DOWNSHIFT WHEN COMING TO A STOP. IT DOES IT RANDOMLY, USUALLY WHEN COMING TO A STOP SLOWLY. IT'S NOT SAFE, FEELS LIKE THE CAR LURCHES INTO 1ST. TOYOTA RESET THE COMPUTER AND IT WAS OK FOR A BIT BUT CAME BACK. I'M THINKING IT'S THE SOFTWARE OF THE CAR. TOYOTA SAID IT'S A LEARNING TRANSMISSION, BUT SOMETHINGS WRONG. IT'S SCARY TO DRIVE IN TRAFFIC, AND ONLY HAVE 33K MILES. THE TRANSMISSION FLUID WAS CHANGE BY TOYOTA LAST YEAR WITH THE WS AND IT HAS NOT FIXED THIS ISSUE. I'M WORRIED THE CAR MAY STALL IN STOP AND GO OR LURCH SO HARD FIRM THE 2-1 DOWNSHIFT THAT I MIGHT HIT THE CAR IN FRONT OF ME AND CAUSE AN ACCIDENT.
NHTSA complaint #11399316 — an unverified report by a vehicle owner.
at 33,999 milesLompoc, CA
ELECTRICAL SYSTEM
TRANSMISSION DOES A HARSH/JERK DOWNSHIFT WHEN COMING TO A STOP. IT DOES IT RANDOMLY, USUALLY WHEN COMING TO A STOP SLOWLY. IT'S NOT SAFE, FEELS LIKE THE CAR LURCHES INTO 1ST. TOYOTA RESET THE COMPUTER AND IT WAS OK FOR A BIT BUT CAME BACK. I'M THINKING IT'S THE SOFTWARE OF THE CAR. TOYOTA SAID IT'S A LEARNING TRANSMISSION, BUT SOMETHINGS WRONG. IT'S SCARY TO DRIVE IN TRAFFIC, AND ONLY HAVE 33K MILES. THE TRANSMISSION FLUID WAS CHANGE BY TOYOTA LAST YEAR WITH THE WS AND IT HAS NOT FIXED THIS ISSUE. I'M WORRIED THE CAR MAY STALL IN STOP AND GO OR LURCH SO HARD FIRM THE 2-1 DOWNSHIFT THAT I MIGHT HIT THE CAR IN FRONT OF ME AND CAUSE AN ACCIDENT.
NHTSA complaint #11399316 — an unverified report by a vehicle owner.
at 56,000 milesSAN Fernando, CACrash
AIR BAGS
I WAS DRIVING ON THE FREEWAY ON MONDAY DEC 28 HEADING TO WORK IT WAS RAINING HARD AND WAS DRIVING AT THE SAME SPEED AS EVERYONE ELSE IN THE FREEWAY OUT OF NOWHERE MY STEERING TOOK OVER CONTROL AND I SPINNED AROUND HITTING THE CARPOOL LANE DIVIDER AND WAS TOSSED TO THE 4TH LANE AFTERWARDS. AT THAT MOMENT I WAS IN FRONT OF A SEMI TRUCK AND COULDN'T BRAKE IN TIME AND HIT ME SENDING ME BACK TO THE CARPOOL LANE ANY TIME OF THOSE HITS MY AIR BAGS NEVER TURNED ON.
NHTSA complaint #11386439 — an unverified report by a vehicle owner.
at 18,000 milesLompoc, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2015 SCION TC. THE CONTACT STATED THAT WHILE APPROACHING AN INTERSECTION, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THERE WAS A DELAY IN VEHICLE RESPONSE. THE CONTACT ALSO STATED THAT THE VEHICLE DOWNSHIFTED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOYOTA OF SANTA MARIA (700 E BETTERAVIA RD, SANTA MARIA, CA 93454) TO BE DIAGNOSED, HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. *BF
NHTSA complaint #11330547 — an unverified report by a vehicle owner.
at 17,000 milesLompoc, CA
POWER TRAIN
MY 2015 SCION TC AUTOMATIC HAS ROUGH SHIFT POINTS, ROUGH IDLE AT STOP SIGNS. THE SCION FRS HAS THE SAME ISSUES AND TOYOTA ISSUES A TSB FOR SHIFT ENHANCEMENT THAT FIXED THEIR TRANSMISSION ROUGH SHIFTS AND ROUGH IDLE. I'M HOPING THAT SCION OR TOYOTA ARE LISTENING AND WE NEED THIS FIX TOO! RESETTING THE COMPUTERS BY DISCONNECTING THE BATTERY FIXES THE ISSUE TEMPORARILY, SINCE THIS IS A 'LEARNING' TRANSMISSION, IT ALWAYS SEEMS TO DEFAULT AND STARTS TO SHIFT ROUGH, SHIFT TOO OFTEN OR BACK TO BACK EVEN IN CITY DRIVING. IT'S GEAR HUNTING AND I'M SO SICK OF IT. TOYOTA SAID THEY CAN'T FIND ANYTHING WRONG, I DID A TRANSMISSION DRAIN AND FILL WITH TOYOTA THINKING IT WOULD FIX THE ISSUE AND IT NEVER DID. IT'S THE ECU OR TCM, WE NEED THE UPDATE JUST LIKE YOU GUYS DID FOR THE FRS AND YOU FIXED THOSE ISSUES! SO PLEASE FIX OURS! THESE ROUGH SHIFTS ARE ANNOYING. I ONLY HAVE 25K MILES ON MY TC SO IT CAN'T BE THE TRANSMISSION, IT'S THE COMPUTERS, PLEASE SEND OUT A NEW FIRMWARE TO FIX THIS!
NHTSA complaint #11326881 — an unverified report by a vehicle owner.
at 43,000 milesClayton, NC
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 SCION TC. WHILE DRIVING 60 MPH, THE SUN ROOF BECAME STUCK IN THE OPEN POSITION. THE VEHICLE WAS DRIVEN TO LEITH TOYOTA (8005 CAPITAL BLVD, RALEIGH, NC 27616, (919) 876-5900) TO BE DIAGNOSED, BU THE RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 43,000.
NHTSA complaint #11244890 — an unverified report by a vehicle owner.
at 39,000 milesELK Grove, CACrash
SERVICE BRAKES
CANT HANDLE A INSTANT BRAKE.
NHTSA complaint #11194978 — an unverified report by a vehicle owner.
at 37,500 milesChatsworth, CA
UNKNOWN OR OTHER
THERE IS A RATTLING SOUND COMING FROM THE TRUCK AREA THAT MY BODY SHOP CANT IDENTIFY. PLS HELP FIX THE PROBLEM.
NHTSA complaint #11176458 — an unverified report by a vehicle owner.
at 37,500 milesChatsworth, CA
STRUCTURE:BODY
THERE IS A RATTLING SOUND COMING FROM THE TRUCK AREA THAT MY BODY SHOP CANT IDENTIFY. PLS HELP FIX THE PROBLEM.
NHTSA complaint #11176458 — an unverified report by a vehicle owner.
at 73,600 milesPleasant Valley, NY
POWER TRAIN
WHEN PARKED IN NEUTRAL WITH THE CLUTCH PEDAL NOT DEPRESSED WHILE RUNNING MY CARS TRANSMISSION MAKES A WHINING NOISE AND ONLY GOES AWAY WHEN YOU DEPRESS THE CLUTCH PEDAL TO ENGAGE THE CLUTCH. ONCE YOU RELEASE THE CLUTCH IT CONTINUES MAKING THE NOISE. HOT AND COLD TEMPERATURES DOESN'T MAKE A DIFFERENCE. THE DEALERSHIP THINKS IT'S THE BEARING IN THE TRANSMISSION BUT NOT 100% SURE UNTIL I PAY THEM TO OPEN TRANSMISSION. TOYOTA HAS A HISTORY OF BEARINGS GOING BAD IN THE TC TRANSMISSIONS AND WILL NOT DO ANYTHING AND REQUESTS YOU TO BUY A NEW TRANSMISSION.
NHTSA complaint #11172193 — an unverified report by a vehicle owner.
at 30,000 milesAlbuquerque, NM
VISIBILITY/WIPER
ROOF PANEL FRONT GLASS SHATTERED AROUND THE EDGES WHILE PARKED. WHOLE ROOF PANEL WILL NEED TO BE REPLACED.
NHTSA complaint #11161246 — an unverified report by a vehicle owner.
at 42,300 milesSAN Diego, CA
VISIBILITY/WIPER
ABOUT 5:15 PM, DRIVING WESTBOUND IN THE SUN, ON A CLEAR DAY, IN THE FAR LEFT LANE OF A 4 LANE FREEWAY GOING ABOUT 65-70 MPH, APPROACHING A SOUTHBOUND RAMP. THERE WERE 3 VEHICLES, A MINI COOPER IN FRONT AND RIGHT AND A TRUCK BEHIND, ALL 3 CARS ARE AT LEAST 3-4 CAR LENGTHS AWAY IN NO TRAFFIC. BOTH WINDOWS ABOUT HALFWAY DOWN, LISTENING TO MUSIC, NOT BLARING, WHEN I SUDDENLY HEAR AN INCREDIBLY LOUD POP. I THINK MY TIRE BLEW OUT, BUT NO CHANGE IN MANEUVERABILITY OR LIGHTS BLINKING ON THE DASH. I LOOK IN FRONT AND TO THE COOPER TO THE RIGHT AND THERE WAS NO CHANGE IN THEIR DRIVING, ALL FLOWING WITH TRAFFIC, BEHIND NO CHANGE AS WELL. ASSUME SOMETHING HIT THE SIDE OF CAR. STILL SHAKEN FROM THE SOUND I CONTINUE COMMUTE NOW GOING SOUTHBOUND, WHEN I HEAR WHAT SOUNDED LIKE DRIVING ON SAND. NOT THAT POSSIBLE ON A FREEWAY WITHOUT ME NOTICING, MY INSTINCT WAS TO PULL BACK SUNROOF SHADE TO FIND THE GLASS COMPLETELY SHATTERED. AND CONTINUED TO LISTEN TO IT SHATTER FOR THE REST OF MY 15 MINUTE COMMUTE HOME. WAS UNABLE TO TAKE STRAIGHT TO DEALERSHIP SINCE THEY WERE ABOUT TO CLOSE AND DROVE IT IN THE NEXT MORNING. 12 HOURS & COUNTING, I WAS TOLD TO PAY $1340 OR LEAVE AND FIND BETTER LUCK ELSEWHERE. IF A ROCK CREATED THIS DAMAGE I WOULD HAVE WENT STRAIGHT TO A JUNKYARD AND GOT IT REPLACED NO PROBLEM. BUT NO ROCK DID THIS DAMAGE. I WAS TOLD BY A MGR. THAT WITH THE WINDOWS DOWN A ROCK CAN COME IN AND HIT IT, WITH THE WIND AND PRESSURE A POP CAN HAPPEN. UNBELIEVABLE. AS OF NOW 10/17, 6 HRS. AFTER TAKING CAR IN, I AM AWAITING A DIST. MGR. TO RESPOND TO AN EMAIL IN HOPES THAT I CAN BE HELPED OUT WITH THIS SITUATION, NOT REPAIRED & REPLACED FREE OF CHARGE ON BEHALF OF THE DEALERSHIP. I DO NOT BELIEVE THIS SHOULD BE AN OCCURRENCE THAT I NEED TO WAIT ON A RESPONSE TO AN EMAIL, THIS SHOULD BE HANDLED QUICKLY AND FREE OF STRESS & CHARGE TO CONSUMER WHEN NO OTHER OUTSIDE FORCE CAUSED THE DAMAGE.
NHTSA complaint #11141098 — an unverified report by a vehicle owner.
at 35,500 milesRIO Rancho, NM
STRUCTURE:BODY
I WAS DRIVING 73 MPH ON A HIGHWAY (I-25) PASSING ANOTHER CAR WHEN I HEARD A LOUD NOISE AND THEN THE CRACKLING SOUND OF GLASS RUNNING DOWN THE BACK OF THE CAR. I PULLED OVER AND THERE WAS A HOLE IN THE MOON ROOF. NO CAR WAS IN FRONT OF ME BUT IT WAS REALLY COLD COMING UP TO SANTA FE, NM. IT WAS ABOUT 18 DEGREES AND I HAD THE FOOT HEATER ON #3. I BELIEVE IT WAS A COMBINATION OF THE HEAT, ALTITUDE AND THE COLD GLASS THAT MADE MY MOON ROOF EXPLODE. VERY SCARY. DEALER SAID THEY DO NOT COVER WINDOWS!
NHTSA complaint #10936210 — an unverified report by a vehicle owner.
at 10,457 milesSioux Falls, SDCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2015 SCION TC. WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE WRIST AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 10,457.
NHTSA complaint #10899537 — an unverified report by a vehicle owner.
at 13,253 milesNewark, NJ1 injured
AIR BAGS
"TAKATA RECALL" MY DAUGHTER WAS DRIVING ON THE HIGHWAY AND THE DRIVER SIDE "SIDE AIRBAGS" DEPLOYED FOR NO REASON WHAT SO EVER. JUST SO HAPPEN, THE POLICE WAS DRIVER IN THE NEXT LANE OVER AND WITNESSED THE WHOLE THING. I AM HAVING A HORRIBLE EXPERIENCE DEALING WITH TOYOTA. I CHOSE TOYOTA BECAUSE OF THE RELIABILITY OF THE CAR AND THIS THE THE 2ND BRAND NEW TOYOTA FOR MY DAUGHTER. AFTER THIS EXPERIENCE, THIS WILL BE THE LAST.
NHTSA complaint #10898084 — an unverified report by a vehicle owner.
at 13,000 milesSlidell, LACrash1 injured
AIR BAGS
MY FIANC HAD A SEIZURE WHILE DRIVING HER SCION TC (2015). SHE RAN INTO THE DUMPSTER AT A COFFEE SHOP. WITNESSES AND AUTHORITIES CONFIRMED THE SPEED WAS SIGNIFICANT ENOUGH FOR AIRBAGS TO DEPLOY. BECAUSE OF HER BODY SEIZING SHE ACCELERATED. CUSTOMERS AND EMPLOYEES INSIDE THE COFFEE SHOP HEARD THE CRASH. THE DUMPSTER IS ALL THE WAY IN THE REAR OF THE BUILDING. THE AIRBAGS DID NOT DEPLOY. AS A RESULT SHE IS SUFFERING INJURIES SUSTAINED.
NHTSA complaint #10837064 — an unverified report by a vehicle owner.