I believe my emmisons had malfunctioning part # 77740-21011 called used auto sales agent 5 mins after purchasing on 3/1 because I was at gas station having unusual fuel pumping problems that made it very difficult to put gas in had a constant clicking happen and the dealer on the phone told me there was no issues with my new vehicle and after checking my warning lights to see if any were signaling and had no active warnings for service engine soon or maintenance so I believed him I drove home and within two days tried to replace my battery because cars battery looked old I disconnected the battery and on accident reset my whole car and with rpm being lo I checked with simple scan tool that I after a accidentall reset to better my battery lifespan noticed I had a entire system code read concerning emmisons I am having a Toyota, Lexus,scion technician visit tommrow to get better understanding because I cant afford to pay the 400 for basic test from Toyota.and it has been 4 weeks since it has been parked at my house because of uncertainty about error codes and if it is safe to drive feel like my purchase had dealer take of warning lights to show major emmisons defect and with the cost to have Toyota replace and have scions system reprogram so it relearns it will cost more than I paid for vehicle I have messaged who sold me vehicle at business in Bradenton since day one of purchase 3/1 and was sold to me as is without any window sticker explaining defects have called Toyota dealership at 3 locations including Sarasota to ask for scion specialist assistance to get my vehicle in driving condition and with my battery reset and it being incomplete until I find exactly why my vapor canister is throwing some unusual codes by experience tech .no insurance representative or manufacturer police with situation with vehicle and it's safety.with 34 calls to places that do low cost diagnostic tests I been told only person that can do what is needed to vehicle is Toyota dealer
NHTSA complaint #11727625 — an unverified report by a vehicle owner.
Vehicle is not available for inspection upon request due to the vehicle being in an accident. As a result from the accident, the vehicle was a complete loss and beyond the point of repair. Without pulling the vehicle computer for operation list before accident occurred, it is specifically unknown what component or system failed and or malfunctioned. looking at pictures taken the night of and days after it seems like it was a steering/suspension, or possible wheel malfunction that was unable to keep the car under and in control to be brought to a full stop before the point of impact and accident occurred.
NHTSA complaint #11690231 — an unverified report by a vehicle owner.
While driving on the interstate, all of a sudden, I hear a loud bang. This sound sounded like a tire blew or a gun shot. Then I see glass rolling down the back windshield. After inspecting, it was the sunroof/moonroof that exploded outwords as if there was some pressure from the heat built up.My brother was in the backseat, luckily the windshield was closed. He could have gotten seriously hurt from the glass debris falling onto him or into his eyes.After researching, this is a common situation for this model car, being the number 1 car reported for similar incidents.
NHTSA complaint #11518542 — an unverified report by a vehicle owner.
ON SEVERAL OCCASIONS THE HOUSING AROUND THE AIR CONDITIONER FILLS WITH WATER FROM CONDENSATION, THE DRAINAGE TUBE IS NARROW AND CLOGS, WHICH CAUSES THE WATER TO DRIP OUT OF THE HOUSING AND INTO THE PASSENGER SIDE INTERIOR WHERE IT SWAMPS THE CARPETING FROM FRONT TO BACK. I KNOW AC NORMALLY DOES NOT QUALIFY AS A SAFETY CONCERN BUT TO MY UNDERSTANDING THERE IS ELECTRIC WIRING THAT RUNS UNDER THE CARPET THAT IS CERTAINLY NOT DESIGNED TO BE UNDER AN INCH OF WATER AND THEN THERE IS THE POTENTIAL FOR HARMFUL MOLD TO DEVELOP FROM THE WET CARPET. THE DEALER WILL CHARGE TO CLEAR THE CLOG BUT THEY HAVE SINCE TOLD ME THERE IS A PERMANENT FIX (AN AC CASING WITH BETTER DRAINAGE) WHICH COSTS MORE THAN $2000 TO INSTALL. A SIMPLE SEARCH ON THE INTERNET SHOWS TOYOTA HAS BEEN IGNORING THIS DESIGN FLAW AND THIS PROBLEM SINCE THE MODEL REDESIGN IN 2011. THEY HAD PLENTY OF TIME TO ADDRESS THIS ISSUE WHICH CAN EFFECT THE HEALTH AND SAFETY OF THE OCCUPANTS. I KNOW A NARROW TUBE DRAIN LINE SEEMS LIKE A MINOR THING BUT THIS DOES NOT SEEM TO HAPPEN IN MOST CARS. WHILE IT HAS BEEN A CONCERN FOR SCION TC OWNERS SINCE 2011. I DRIVE A 2014. THERE WAS PLENTY OF TIME FOR TOYOTA TO OFFER A BETTER CASING OR A SOLUTION TO THIS PROBLEM OVER THE YEARS. I HAVE REACHED OUT TO TOYOTA AND THEY REFUSE TO DO ANYTHING SINCE MY CAR IS NOW OUT OF WARRANTY DESPITE THAT MY CAR WAS IN FOR THIS TEMPORARY REPAIR SEVERAL TIMES WHILE IT WAS UNDER WARRANTY AND THEY NEVER OFFERED THE PERMANENT FIX UNTIL NOW.
NHTSA complaint #11473661 — an unverified report by a vehicle owner.
I WAS DRIVING ON 60 FREEWAY WHEN MY SUNROOF WINDOW EXPLODED/SHATTERED. I'M DOING SOME RESEARCH AND ITS HAPPENING ON THIS MAKE AND MODEL FREQUENTLY. I WENT TO TOYOTA AND TALKED TO THEM REGARDING IF THERE IS RECALL ABOUT IT BECAUSE LOOKS LIKE ITS A MANUFACTURER DEFECT. I ENDED UP PAYING FOR IT VIA MY INSURANCE. HOW CAN I AS A CONSUMER BE PROTECTED IF THIS A MANUFACTURER DEFECT? IT SEEMS THEY DON'T HAVE A PROGRAM ABOUT IT.
NHTSA complaint #11329502 — an unverified report by a vehicle owner.
I PURCHASED A RED 2005 SCION TC FOR MY DAUGHTER IN FEBRUARY, 2019 FROM TOYOTA AUTO NATION IN DAVIE, FL. THEY HAD IT PRICED IN GOOD CONDITION, SO I EXPECTED TO GET SOME USE OUT OF IT. I PAID ALMOST $6,000. MONTH LATER IT OVERHEATED ON THE HIGHWAY (595) AND MY DAUGHTER HAD TO PULL OVER LATE AT NIGHT ON THE HIGHWAY AND I HAD TO HAVE IT TOWED TO MY HOME. VERY SCARY AND UNSAFE SITUATION FOR A TEEN. HAD IT TOWED BACK TO THEIR SERVICE STATION AND IT TURNED OUT TO BE A PROBLEM, THAT COST ME $600. I FIND IT HARD TO BELIEVE THAT THIS COMPANY WOULD NOT HAVE SEEN ANY DAMAGE UNDER THE HOOD. SHAME ON THEM FOR SELLING ME A CAR THAT BROKE DOWN IN ONE MONTH. I HAVE CALLED THEM AND THEY WILL NOT HELP WITH THE PAYMENT. IT IS 'AS IS' I CALLED AND TEXT THE SALES GIRL AND NEVER RECEIVED A CALL BACK OR RESPONSE. FINALLY PUT A BAD REVIEW ON THEIR WEBSITE AND RECEIVED AN E-MAIL TO CONTACT MANAGER TO HELP WITH THE SITUATION, ONLY TO FIND OUT THAT WAS AN AUTOMATED EMAIL AND AGAIN TOLD 'TOO BAD'. IT IS NOW JULY AND YET AGAIN IT BROKE DOWN ON MY DAUGHTER AS SHE WAS AT THE GAS STATION. IT WOULD NOT START UP AFTER SHE TURNED IT OFF. TRIED TO JUMP IT AND NOTHING. ONCE AGAIN HEADED TO GO TO THE DEALERSHIP SERVICE STATION. AT FIRST WAS TOLD IT WAS ONLY THE BATTERY, SO I SAY GO AHEAD, I WILL PAY THE $140 AND REPLACE IT AND WE WILL GO FROM THERE. ONLY TO GET ANOTHER CALLBACK FROM THE MANAGER STATING THAT THERE IS MORE WRONG WITH THE CAR, THAT AFTER THE $89 FIVE POINT CHECK ON THE VEHICLE AND REPLACING THE BATTERY THAT IT STILL DID NOT START. THEY WOULD HAVE TO KEEP IT OVER THE WEEKEND. IT IS COSTING ME AN ARM AND A LEG AND I NEED HELP WITH THIS. I FEEL LIKE THEY LIED ABOUT THIS VEHICLE AND ALLOWED A CAR THAT IS NOT SAFE TO BE BOUGHT AT THEIR BUSINESS. I AM CONCERNED FOR MY CHILD'S SAFETY AND ONLY WANT WHAT IS FAIR.
NHTSA complaint #11231764 — an unverified report by a vehicle owner.
SUNROOF / MOONROOF EXPLOSION. DRIVING 50 MPH ON FREEWAY AND WHAT SOUNDED LIKE A GUN SHOT WAS MY MOONROOF EXPLODING. NOTHING HIT THE VEHICLE, IT JUST EXPLODED ON ITS OWN.
NHTSA complaint #11230085 — an unverified report by a vehicle owner.
WHILE DRIVING ON A HIGHWAY, THE MOON-ROOF/SUN-ROOF SHATTERED SPONTANEOUSLY. THE DAMAGE DOES NOT APPEAR TO BE CAUSED BY ANY OBJECT STRIKING THE GLASS. I HAVE DASHCAM FOOTAGE OF THE INCIDENT, IN WHICH TWO DISTINCT POPS CAN BE HEARD WHEN THE GLASS SHATTERS. ADDITIONALLY, THE EXTENSION MECHANISM (TWO SUPPORTS ON THE SIDES OF THE GLASS) WERE FULLY EXTENDED. IT IS MY ASSUMPTION THAT ONE OF THE SUPPORTS FAILED AND FULLY EXTENDED, FORCING THE GLASS TO BEND AND ULTIMATELY PUT ENOUGH STRESS ON THE GLASS TO FAIL, AT WHICH POINT THE OTHER SUPPORT FULLY EXTENDED. PLEASE SEE ATTACHED PICTURES. IT APPEARS VIDEOS ARE NOT ABLE TO BE UPLOADED, BUT PLEASE CONTACT ME IF YOU WOULD LIKE THIS INFORMATION.
NHTSA complaint #11208529 — an unverified report by a vehicle owner.
I HAD AN INCIDENT OF SPONTANEOUS GLASS BREAKAGE OF THE MOONROOF ON MY 2014 SCION TC. THE VEHICLE WAS STATIONARY. I WAS IN A PARKED IN A PARKING LOT WITH THE IGNITION OFF. I HEARD A LOUD EXPLOSION SOUND SIMILAR TO THE SOUND OF A GUN SHOT. THE SOUND CAME FROM THE GLASS MOONROOF LOCATED BEHIND THE SUNROOF EXPLODING/SHATTERING. I WAS NOT DRIVING AND THERE WAS NO IMPACT THAT OCCURRED. THE EVENT WAS SPONTANEOUS AND HAPPENED OUT OF NOWHERE. BEING THAT I WAS STATIONARY THE GLASS IN THE MIDDLE DID NOT IMMEDIATELY FALL IN AND THE OUTSIDE EDGES HAD SHATTERED AND WHERE FORCEFULLY THROWN ON TO THE CAR AND SURROUNDING AREAS. THE MIDDLE WAS ODDLY BALLOONED/DOMED IN THE MIDDLE. I IMMEDIATELY TOOK IT TO THE DEALERSHIP WHICH WAS 2 MILES AWAY AND FROM THAT SHORT DRIVE THE CENTER OF THE GLASS BEGAN TO CAVE IN AND ALLOW GLASS TO ENTER INTO THE VEHICLE DIRECTLY ABOVE WHERE PASSAGES SIT IN THE BACK SEAT. LUCKILY NO ONE WAS IN THE BACKSEAT WHEN THIS HAPPENED OUR DIRECTLY OUTSIDE THE VEHICLE AND WAS INJURED BY THIS. THROUGH FURTHER RESEARCH I HAVE FOUND OUT THAT TEMPERED GLASS CAN SPONTANEOUSLY BREAK. SOME OF THE CAUSES OF THIS TO HAPPEN INCLUDE BINDING OF THE GLASS IN THE FRAME, CAUSING STRESSES TO DEVELOP AS THE GLASS EXPANDS AND CONTRACTS DUE TO THERMAL CHANGES OR DEFLECTS DUE TO WIND. INTERNAL DEFECTS WITHIN THE GLASS SUCH AS NICKEL SULFIDE INCLUSIONS. DAMAGES ACCRUED DURING INSTALLATION. THERMAL STRESSES IN THE GLASS AND INADEQUATE GLASS THICKNESS TO RESIST WIND LOAD. I ALSO DISCOVERED THAT THERE HAVE BEEN MANY OTHER CLAIMS INCLUDING SCION TC'S AND THE MOONROOF BREAKING AND RISK OF SHOWERING GLASS ON TOP OF DRIVERS AND PASSENGERS. I WENT TO THE TOYOTA DEALERSHIP AND THEY WANT TO TAKE NO RESPONSIBILITY FOR IT AND HAVE PUSHED IT OFF TO MY INSURANCE COMPANY. THE GLASS SHOP AND COLLISION CENTER BELIEVE ITS FROM THE STRESS LOAD THE FRAME PUTS ON THE GLASS THAT CAUSED THIS SPONTANEOUS BREAK.
NHTSA complaint #11208450 — an unverified report by a vehicle owner.
MY TRUNK RELEASE BROKE RECENTLY (1/25/19) AS I WAS ATTEMPTING TO OPEN THE TRUNK. CONTACTED DEALERSHIP AND WAS TOLD TOYOTA WAS AWARE OF DEFECTIVE PART AND HAD OFFERED A WARRANTY ENHANCEMENT ON THE TRUNK RELEASE BUT IT EXPIRED IN 2015. I RECEIVED NO NOTIFICATION. CALLED TOYOTA TODAY AND WAS TOLD THEY COULDN'T DO ANYTHING FOR ME, EITHER. WAS GIVEN CASE #1902062093. IF PART WAS DEFECTIVE AND THEY WERE AWARE OF IT I SHOULDN'T BE EXPECTED TO PAY $666.90 FOR REPLACEMENT JUST BECAUSE MY TRUNK RELEASE DIDN'T BREAK SOONER. I HAVE ALWAYS HAD ISSUES WITH THE TRUNK AS IT DIDN'T OPEN CONSISTENTLY. IF I HAD RECEIVED A NOTIFICATION FROM TOYOTA IN 2013 AS THIS WAS APPARENTLY WHEN NOTICES WERE SENT OUT, I CERTAINLY WOULD HAVE HAD IT REPLACED. IF TOYOTA IS AWARE OF A DEFECTIVE PART, NO TIME LIMIT SHOULD EXIST TO HAVE IT REPLACED, ESPECIALLY IF THE CURRENT OWNER IS ALSO THE ORIGINAL OWNER. THE TRUNK RELEASE WAS DANGLING BY THE WIRES, AND IS BEING HELD IN PLACE WITH SEVERAL INDUSTRIAL STRENGTH MAGNETS. OBVIOUSLY I AM UNABLE TO ACCESS THE TRUNK UNTIL I SHELL OUT AN EXORBITANT AMOUNT OF CASH TO FIX IT. I REALIZE THIS ISSUE ISN'T AS SERIOUS AS BRAKES, TIRES, ETC BUT I FEEL TOYOTA HAS AN OBLIGATION TO MAKE GOOD ON DEFECTIVE PARTS. THE TRUNK RELEASE IS A PLASTIC PART ON AN OTHERWISE ALL METAL CAR WHICH MAKES NO SENSE IN THE FIRST PLACE.
NHTSA complaint #11174809 — an unverified report by a vehicle owner.
DRIVING ON THE HIGHWAY AND THE MOONROOF SHATTERED FROM THE INSIDE OUT. WAS NOT NEAR ANY OVERPASSES. THIS SEEMS TO BE A PROBLEM WITH THEM JUST SHATTERING AND THE MANUFACTURERS/DEALERSHIPS WON'T DO ANYTHING. NOW I AM HAVING TO PAY FOR A ISSUE THAT IS KNOWN AND THEY WON'T COVER IT!
NHTSA complaint #11171202 — an unverified report by a vehicle owner.
WAS COMMUTING BACK TO WORK FROM LUNCH BREAK WHEN OUT OF NOWHERE I LOST CONTROL OF STEERING AND BRAKING OF MY VEHICLE CRASHING INTO A STONE WALL BEFORE I COULD PULL MY EMERGENCY BREAK AFTER THE VEHICLE COULD NOT SLOW DOWN ON A CITY STREET IN MOTION
NHTSA complaint #11162878 — an unverified report by a vehicle owner.
I WAS DRIVING IN THE HIGHWAY, I HAD MY FRONT SUNROOF OPEN. WHICH I MOST DO, BUT ALL OF SUDDEN MY REAR SUNROOF SHATTER. GLASS WENT EVERY IN THE FRONT SEATS. WHEN I PULLED OVER TO FIND OUT WHAT HAPPEN. THE REAR SUNROOF THAT IS STATIONARY WAS SHATTERED AND OUTER FRAME. IT WAS ALL BROKEN. I AM ATTACHING PICTURES ABOUT THE INCIDENT. NO OBJECT HIT MY CAR. I DON'T KNOW WHAT IT JUST HAPPEN.
NHTSA complaint #11123809 — an unverified report by a vehicle owner.
THE SUNROOF OF MY VEHICLE SUDDENLY EXPLODED WHILE WE WERE TRAVELING ON THE FREEWAY AT AROUND 60MPH. THERE ARE SHATTERED GLASS ALL OVER ME AND ESPECIALLY TO MY PASSAGE AT THE FRONT. THE FREEWAY IS WIDE-OPEN, WITHOUT DEBRIS AND NOTHING OVERHEAD. ALL THE WINDOWS AND SUNROOF ITSELF WAS CLOSED WHEN THE INCIDENT HAPPENED. IT WAS A CLOUDY DAY, AT SEA-LEVEL WITH NOTHING EXTREME IN THE WEATHER REPORT. I COULD NOT THINK OF ANYTHING EXTERNAL THAT COULD INITIATE THIS INCIDENT.
NHTSA complaint #11098855 — an unverified report by a vehicle owner.
I WAS DRIVING DOWN HIGHWAY GOING 55-60MPH WHEN MY MOONROOF EXPLODED! IT LITERALLY SOUNDED LIKE A BOMB OR GUNSHOT OVERHEAD. THE DEALERSHIP SAYS THERE IS NO RECALL AND THIS IS NOT A MANUFACTURER ISSUE... I'D HAVE TO DISAGREE AS I'M NOT THE ONLY ONE WITH THIS ISSUE.
NHTSA complaint #11033240 — an unverified report by a vehicle owner.