74 of the
172 complaints about the 2009 Scion XB are about the
airbag system — 43% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
88,000 miles.
KEEP GETTING RECALS IN THE MAIL MY CARS HOOLD LATCH WONT STAY SO I RISK DAILY THE POTENTIAL TO HAVE IT FLY UP AND SMASH MY WINDSHIELD, ALSO BURNS THREW TOO OIL, INTERIOR LIGHTS DONT WORK FOR THE HEATING AC AREA UMM IF U CLOSE THE GAS CAP COVER COMPLETLY AS REQUIRED IT FUEMS UP THE INSIDE THE CAR MAKES U SICK FEELNG MY AIRBAGS ARE ALARMING AT RANDOM TIMES WHEN U WOULDMT EXPECT IT TO OR NEVER STOP EVEN WHEN U CLICK IN SEAT BELT AND THE O2 SENSOR IS A CONSISTAMT REPLACEMENT THATS GETTIMG ANNOYING TO FIX OR REPLACE
NHTSA complaint #11287763 — an unverified report by a vehicle owner.
Huddleston, VA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERGLUND OAK RIDGE TOYOTA (3000 WARDS RD, LYNCHBURG, VA 24502, (434) 509-0770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND THE VEHICLE WOULD NOT BE ABLE TO BE REPAIRED UNTIL APRIL 1, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11183954 — an unverified report by a vehicle owner.
at 80,250 milesMissoula, MT
AIR BAGS
SRS LIGHT ON WHEN DELIVERED, STATIONARY AND IN MOTION. 89170-12580 SENSOR ASSY. AIR BAG REPLACED BY GERMAIN TOYOTA, NAPLES FL 11/21/18. $532.04
NHTSA complaint #11161119 — an unverified report by a vehicle owner.
at 135,000 milesVictorville, CACrash2 injured
AIR BAGS
TL* THE CONTACT OWNED A 2009 SCION XB. WHILE AT A STOP LIGHT AND RELEASING THE BRAKE PEDAL, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A VEHICLE THAT WAS ALSO AT A STOP LIGHT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED VICTORVILLE MOTORS AT (760) 733-8484 (LOCATED AT 14617 CIVIC DR, VICTORVILLE, CA 92394), BUT DID NOT RECALL WHAT WAS DISCUSSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18E091000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A SIDE COLLISION WHILE DRIVING 75 MPH. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES TO THE ARM AND LEFT SHOULDER. THE FRONT PASSENGER ALSO SUSTAINED MINOR INJURIES TO THE HEAD AND A WHIPLASH. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED VICTORVILLE MOTORS AGAIN, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *DT*JB
NHTSA complaint #11153950 — an unverified report by a vehicle owner.
Snellville, GA
AIR BAGS
TAKATARECALL: SOME MONTHS AGO I MADE AN APPOINTMENT FOR THE DEALER TO FIX THE CAR REFERENCE THE RECALL. AT THE TIME I MADE SURE THEY KNEW I WAS A SENIOR CITIZEN AND NEED A LOANER CAR... IT WAS AGREED THEY WOULD CALL PRIOR TO MY APPOINTMENT TIME TO ASSURE ME A LOANER CAR WOULD BE AVAILABLE...NO CALL.... WHEN I CALLED THEM AGAIN THEY SAID THE WOULD CALL... WELL, AS OF 5/29..STILL NO CALL
NHTSA complaint #11098524 — an unverified report by a vehicle owner.
at 88,000 milesHouston, TXCrash2 injured
AIR BAGS
TAKATA RECALL -MY DAUGHTER HIT A PARKED CAR AND OVER CORRECTED MAKING THE VEHICLE FLIP. NO AIRBAGS DEPLOYED. MY DAUGHTER HAD A CUT ON HER HEAD, HUGE BUMP ON FOREHEAD, BLACK EYE, HUGE BUMP ON TOP OF HER HEAD. HER PASSANGER FRACTURED THREE FINGER AND HAD HER NAILS RIPPED OFF. SHE WILL BE HAVING SURGERY. WE HAD THE PASSENGER AIR BAG REPLACED DUE TO THE TAKATA RECALL IN NOVEMBER.
NHTSA complaint #11078833 — an unverified report by a vehicle owner.
at 125,000 milesBedford, VA
AIR BAGS
TAKATA RECALL!!
NHTSA complaint #11035886 — an unverified report by a vehicle owner.
Indianapolis, IN
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED OR NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11031355 — an unverified report by a vehicle owner.
Peoria, AZ
AIR BAGS
TAKATA RECALL
NHTSA complaint #11025503 — an unverified report by a vehicle owner.
Blountville, TN
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF BRISTOL (3045 W STATE ST, BRISTOL, TN 37620 (888) 683-3650) WHERE IT WAS CONFIRMED THAT THE PARTS FOR THE RECALL REMEDY WERE TO BECOME AVAILABLE IN DECEMBER OF 2017. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11029961 — an unverified report by a vehicle owner.
Randallstown, MD
AIR BAGS
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. R&H TOYOTA SERVICE IN OWINGS MILLS, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11030037 — an unverified report by a vehicle owner.
Avondale, AZ
AIR BAGS
TAKATA AIRBAGS. I'VE CALLED FOR THE RECALL AND THEY TOLD ME I HAVE TO WAIT. SO IF I CRASH WITH MY CHILDREN AND AIRBAGS DEPLOY IT WON'T MATTER BECAUSE THEY AREN'T READY. I LIVE IN ARIZONA WHERE IT'S HOT AND HUMID BOTH CONDITIONS THEY SAID WOULD MAKE THE AIRBAG WORSE.
NHTSA complaint #11020040 — an unverified report by a vehicle owner.
Kansas City, MO
AIR BAGS
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS ) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOLLE TOYOTA LOCATED AT 601 W 103RD ST KANSAS CITY, MO, 64114 WHERE IT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).
NHTSA complaint #11020149 — an unverified report by a vehicle owner.
Kildeer, IL
AIR BAGS
TAKATA RECALL WAITING ON A FIX... WAITING...
NHTSA complaint #11016434 — an unverified report by a vehicle owner.
Vermilion, OH
AIR BAGS
TAKATA RECALL I WAS NOTIFIED SEVERAL MONTHS AGO OF THE AIRBAG RECALL, BUT THERE IS STILL NO REMEDY AVAILABLE. THIS IS CAUSING A SIGNIFICANT INCONVENIENCE TO ME, AS I AM UNABLE TO CARRY PASSENGERS IN MY FRONT SEAT. I AM ALSO UNABLE TO PARTICIPATE IN THE CLASS-ACTION LAWSUIT AGAINST TAKATA BECAUSE I HAVE NOT BEEN ELIGIBLE TO HAVE THE PROBLEM REPAIRED.
NHTSA complaint #11016054 — an unverified report by a vehicle owner.
at 80,000 milesFort Myers, FL
AIR BAGS
TAKATA RECALL - NO WORD YET FROM TOYOTA ON A REMEDY FOR THIS.
NHTSA complaint #11015139 — an unverified report by a vehicle owner.
Pasadena, MD
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11013862 — an unverified report by a vehicle owner.
at 75,000 milesBrick, NJ
AIR BAGS
TAKATA RECALL. RECEIVED SAFETY RECALL NOTICE (INTERIM NOTICE) OVER A YEAR AGO. CONTACTED TOYOTA 3/16, AND AGAIN 8/17 AND WAS TOLD "PARTS NOT AVAILABLE" FOR REPAIR. WHY IS IT TAKING SO LONG FOR TOYOTA TO CORRECT A DANGEROUS RECALL?
NHTSA complaint #11012972 — an unverified report by a vehicle owner.
Sterling, VA
AIR BAGS
TAKATA RECALL. I RECEIVED NOTICE OF THE RECALL OF MY FRONT PASSENGER AIRBAG INFLATORS. THE ADVICE IN THE LETTER IS TO NOT ALLOW ANY OCCUPANTS IN THE FRONT SEAT UNTIL THE REMEDY BECOMES AVAILABLE. IT HAS BEEN MORE THAN 7 MONTHS AND THERE IS STILL NOT A REMEDY AVAILABLE. PLEASE INVESTIGATE - I NEED MY CAR FIXED AND SAFE!
NHTSA complaint #11012024 — an unverified report by a vehicle owner.
Scottsdale, AZ
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RIGHT TOYOTA, 7701 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 771-6449) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11010730 — an unverified report by a vehicle owner.
Phoenix, AZ
AIR BAGS
THE TAKATA BRAND AIR BAGS WERE RECALLED SOME TIME AGO AND I HAVE NOT GOTTEN ANY NOTICE FROM TOYOTA ABOUT ANY REPLACEMENT TIME OR PRODUCT. I AM AWARE THAT IT IS A 30 MINUTE JOB BUT I NEED IT REPLACED BEFORE MY LIFE IS ENDANGERED.
NHTSA complaint #11003522 — an unverified report by a vehicle owner.
LOS Angelos, CA
AIR BAGS
TL* THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN TOYOTA DEALER IN ALHAMDRA, CALIFORNIA STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11001677 — an unverified report by a vehicle owner.
Chattanooga, TN
AIR BAGS
TAKATA RECALL. I WANT MY CAR FIXED
NHTSA complaint #11001310 — an unverified report by a vehicle owner.
Fishers, IN
AIR BAGS
TAKATA INFLATORS AND WINDOW RECALL. MY COMPLAINT IS I HAVE TWO ACTIVE RECALLS ON MY SCION XB, ONE DATING BACK TO 2015, WITH SCION/TOYOTA NOT BEING ABLE TO FIX EITHER RECALL. IN JANUARY 2017 I GOT A LETTER ABOUT THE DEFECTIVE AIRBAG THAT STATED DO NOT LET ANYONE RIDE IN PASSENGER SEAT. THIS IS A FAMILY CAR, MY ONLY FAMILY CAR, I CANNOT INDEFINETLY NOT HAVE PASSANGERS IN MY CAR. THE 2015 RECALL INVOLVES A WINDOW ISSUE THAT CAN CAUSE A FIRE. THE WINDOWS WORK BUT SQUEAKS AND HAS RUB MARKS ON THE GLASS. TOYOTA HAS HAD AMPLE TIME TO FIX BOTH ISSUES. HOW LONG HAS THIS AIRBAG PROBLEM BEEN? SEVERAL YEARS AT LEAST AND NOW THE AIRBAG MANUFACTURER HAS GONE BANKRUPT. I PAID FOR A FULLY FUNCTIONING CAR YET I CAN'T PUT ANYONE IN THE PASSENGER SEAT?!?!
NHTSA complaint #11001562 — an unverified report by a vehicle owner.
SUN City, AZ
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AVENDALE TOYOTA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/08/17*LJ UPDATED 08/09/2017
NHTSA complaint #11000267 — an unverified report by a vehicle owner.
Cleveland, OH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10985782 — an unverified report by a vehicle owner.
Titusville, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/29/17*LJ THE CONSUMER STATED THE AIRBAGS WERE REPLACED.
NHTSA complaint #10984876 — an unverified report by a vehicle owner.
Westminster, MD
AIR BAGS
TAKATA RECALL - THIS RECALL FOR THE PASSENGER SIDE AIRBAG WAS ISSUED IN JANUARY 2017. I HAVE BEEN CALLING TO FIND OUT WHEN WE CAN GET THE VEHICLE REPAIRED. IT IS NOW MAY, AND THERE IS STILL NOT A REMEDY AVAILABLE. WE NEED TO HAVE A PASSENGER IN THAT SEAT BECAUSE WE USE THIS VEHICLE FOR WORK PURPOSES.
NHTSA complaint #10982998 — an unverified report by a vehicle owner.
Mint Hill, NC
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10980798 — an unverified report by a vehicle owner.
Commerce City, CO
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE CONTACT TOOK THE VEHICLE TO BE REPAIRED IN JANUARY, BUT THE DEALER STATED THAT IT WAS THE WRONG AIR BAG AND THEY NEEDED TO ORDER ANOTHER ONE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND THAT THE PARTS FOR THE REMEDY WOULD BE AVAILABLE IN SEPTEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10980920 — an unverified report by a vehicle owner.