Owners have filed 10 complaints
about the 2017 Subaru BRZ with NHTSA between 2018 and 2024.
The largest single group is the other & unspecified.
Across this model's run it ranks 2 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 15
Against the median year of the Subaru BRZ. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2017 Subaru BRZ
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
330.0%
1 crashes, 1 fires · median 15,000 mi
Airbags
220.0%
Median failure at 46,785 miles
Stability & Traction Control
110.0%
Median failure at 1,000 miles
Seats
110.0%
Fuel & Propulsion
110.0%
Median failure at 39,867 miles
Electrical System
110.0%
Transmission & Drivetrain
110.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
125.0%
10,000 – 24,999 miles
125.0%
25,000 – 49,999 miles
250.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2018peak 3Dec 2024
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 15,000 milesOxford, MSCrashFire
UNKNOWN OR OTHER
2017 SUBARU BRZ LIMITED WITH PERFORMANCE PACKAGE WAS INVOLVED IN AN AUTO ACCIDENT ON 4-5-21. SUBJECT VEHICLE HAD STOPPED AND WAS SLOWLY ENTERING TO CROSS AN INTERSECTION OF A DIVIDED HIGHWAY WITH A 50 MPH SPEED LIMIT WHILE BEING STRUCK BY AN ONCOMING CAR AT AN APPROXIMATE 90 DEGREE ANGLE WHICH IMPACTED THE LEFT FRONT FENDER NEAR THE HEADLIGHT AND BUMPER AREA.. UPON IMPACT, THE FRONT ENGINE PORTION BURST INTO FLAMES. THE LEFT FRONT DOOR WAS NOT IMPACTED AND DRIVER WAS ABLE TO ESCAPE AS FLAMES IMMEDIATELY ENGULFED THE PASSENGER SECTION. WHAT WOULD LIKELY HAVE RESULTED IN A REPAIRABLE LEFT FRONTAL DAMAGE CLAIM ACTUALLY BECAME A TOTAL LOSS DUE TO THE FIRE DESTRUCTION. THIS AUTOMOBILE WAS PURCHASED NEW FROM A SUBARU DEALERSHIP ON 10-9-17 AND THE CHECK ENGINE LIGHT CAME ON AT APPROXIMATELY 3,300 MILES. THE CAR WAS TAKEN TO JIM KARAS SUBARU IN MEMPHIS, TN FOR REPAIRS. THE ENGINE WAS REMOVED FOR REPAIRS. ACCORDING TO MECHANIC'S INSPECTION AND REPAIR REPORT 521894S DATED 4-20-18, 'FOR P219A AND P119F PULLED VALVE COVERS AND INSPECTION VALVE CLEARANCE AND FOUND THAT ALL INTAKE AND EXHAUST VALVE ARE OUT OF SPEC AND TO TIGHT. REPLACED VALVES, ALL VALVE SHIMS TO BRING ALL INTAKE AND EXHAUST CLEARANCES INTO DESIGN SPEC. REPLACED ALL GASKETS AND ORINGS AS WELL AS HIGH PRESSURE FUEL LINE'. IT IS NOTED THAT SUBARU MAY HAVE HAD FIRE HAZARD ISSUES WITH OTHER REPAIRED SUBARU BRZ MODEL YEARS WITH THE FA 20 D BOXER ENGINE MANUFACTURED FOR YEARS BEGINNING IN 2013. MANUFACTURER MADE NO ADAS AVAILABLE ON THIS CAR.
NHTSA complaint #11413039 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Baltimore, MD
UNKNOWN OR OTHER
The stock head unit (Model #: CA645UL) in my vehicle has been having Bluetooth issues. Every since I purchased the vehicle in 2016, from time to time, the audio from my Bluetooth would cut out and then come back on. It was only once in a blue moon ever since I bought the car, so I never paid much attention to it. However, recently it's been cutting out more frequently than usual. When I took my vehicle in for the 60,000 mile service on 12/12/24, I decided to mention this audio problem to see if the service center could address it while they are working on it. The technician attempted to update the software for the audio unit. After attempting the software update a few times, the technician found the old software was corrupted, causing the system to completely fail. This points to an internal fault in the audio unit. This issue affects my safety in two ways: 1) I can no longer make phone calls via Bluetooth. This poses a safety concern as I would need to take my eyes off the road to make or answer a phone call, which may result in a crash. 2) My backup camera is no longer functional due to the head unit because compromised. This poses a safety concern as I can no longer see as well when backing up or parallel parking. The problem has been confirmed by the dealer. I have attached a photo of the invoice from the dealership.
NHTSA complaint #11630784 — an unverified report by a vehicle owner.
Baltimore, MD
ELECTRICAL SYSTEM
The stock head unit (Model #: CA645UL) in my vehicle has been having Bluetooth issues. Every since I purchased the vehicle in 2016, from time to time, the audio from my Bluetooth would cut out and then come back on. It was only once in a blue moon ever since I bought the car, so I never paid much attention to it. However, recently it's been cutting out more frequently than usual. When I took my vehicle in for the 60,000 mile service on 12/12/24, I decided to mention this audio problem to see if the service center could address it while they are working on it. The technician attempted to update the software for the audio unit. After attempting the software update a few times, the technician found the old software was corrupted, causing the system to completely fail. This points to an internal fault in the audio unit. This issue affects my safety in two ways: 1) I can no longer make phone calls via Bluetooth. This poses a safety concern as I would need to take my eyes off the road to make or answer a phone call, which may result in a crash. 2) My backup camera is no longer functional due to the head unit because compromised. This poses a safety concern as I can no longer see as well when backing up or parallel parking. The problem has been confirmed by the dealer. I have attached a photo of the invoice from the dealership.
NHTSA complaint #11630784 — an unverified report by a vehicle owner.
West Richland, WA
POWER TRAIN
-Manual Transmission issues with grinding or failure to go into gear. Vehicle is available for inspection upon request. -Merging into highway traffic can be dangerous when I'm more focused on my transmission grinding loudly and having difficulty shifting gears to get up to speed. -Unknown -Unknown -No warning lights of any kind
NHTSA complaint #11593919 — an unverified report by a vehicle owner.
Panorama City, CA
SEATS
This week when I started my car, a yellow caution light appeared on my dash and a “check SRS warning light” appeared next to it. It would turn on and off, so i am unsure of what the problem is. I brought my car in for an inspection on January 28th, and they didn’t detect any issue regarding airbags or anything related to it. One thing i noticed is whenever the passenger seat is pulled forward or backward, it then turns on.
NHTSA complaint #11510764 — an unverified report by a vehicle owner.
Panorama City, CA
AIR BAGS
This week when I started my car, a yellow caution light appeared on my dash and a “check SRS warning light” appeared next to it. It would turn on and off, so i am unsure of what the problem is. I brought my car in for an inspection on January 28th, and they didn’t detect any issue regarding airbags or anything related to it. One thing i noticed is whenever the passenger seat is pulled forward or backward, it then turns on.
NHTSA complaint #11510764 — an unverified report by a vehicle owner.
Panorama City, CA
UNKNOWN OR OTHER
This week when I started my car, a yellow caution light appeared on my dash and a “check SRS warning light” appeared next to it. It would turn on and off, so i am unsure of what the problem is. I brought my car in for an inspection on January 28th, and they didn’t detect any issue regarding airbags or anything related to it. One thing i noticed is whenever the passenger seat is pulled forward or backward, it then turns on.
NHTSA complaint #11510764 — an unverified report by a vehicle owner.
at 15,000 milesOxford, MSCrashFire
UNKNOWN OR OTHER
2017 SUBARU BRZ LIMITED WITH PERFORMANCE PACKAGE WAS INVOLVED IN AN AUTO ACCIDENT ON 4-5-21. SUBJECT VEHICLE HAD STOPPED AND WAS SLOWLY ENTERING TO CROSS AN INTERSECTION OF A DIVIDED HIGHWAY WITH A 50 MPH SPEED LIMIT WHILE BEING STRUCK BY AN ONCOMING CAR AT AN APPROXIMATE 90 DEGREE ANGLE WHICH IMPACTED THE LEFT FRONT FENDER NEAR THE HEADLIGHT AND BUMPER AREA.. UPON IMPACT, THE FRONT ENGINE PORTION BURST INTO FLAMES. THE LEFT FRONT DOOR WAS NOT IMPACTED AND DRIVER WAS ABLE TO ESCAPE AS FLAMES IMMEDIATELY ENGULFED THE PASSENGER SECTION. WHAT WOULD LIKELY HAVE RESULTED IN A REPAIRABLE LEFT FRONTAL DAMAGE CLAIM ACTUALLY BECAME A TOTAL LOSS DUE TO THE FIRE DESTRUCTION. THIS AUTOMOBILE WAS PURCHASED NEW FROM A SUBARU DEALERSHIP ON 10-9-17 AND THE CHECK ENGINE LIGHT CAME ON AT APPROXIMATELY 3,300 MILES. THE CAR WAS TAKEN TO JIM KARAS SUBARU IN MEMPHIS, TN FOR REPAIRS. THE ENGINE WAS REMOVED FOR REPAIRS. ACCORDING TO MECHANIC'S INSPECTION AND REPAIR REPORT 521894S DATED 4-20-18, 'FOR P219A AND P119F PULLED VALVE COVERS AND INSPECTION VALVE CLEARANCE AND FOUND THAT ALL INTAKE AND EXHAUST VALVE ARE OUT OF SPEC AND TO TIGHT. REPLACED VALVES, ALL VALVE SHIMS TO BRING ALL INTAKE AND EXHAUST CLEARANCES INTO DESIGN SPEC. REPLACED ALL GASKETS AND ORINGS AS WELL AS HIGH PRESSURE FUEL LINE'. IT IS NOTED THAT SUBARU MAY HAVE HAD FIRE HAZARD ISSUES WITH OTHER REPAIRED SUBARU BRZ MODEL YEARS WITH THE FA 20 D BOXER ENGINE MANUFACTURED FOR YEARS BEGINNING IN 2013. MANUFACTURER MADE NO ADAS AVAILABLE ON THIS CAR.
NHTSA complaint #11413039 — an unverified report by a vehicle owner.
at 39,867 milesSpring, TX
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE FREEWAY WHEN THE CAR STALLED THREE TIMES; THE CHECK ENGINE LIGHT CAME ON, THEN TURNED OFF. WHITE, SWEET SMELLING SMOKE BEGAN COMING OUT OF THE ENGINE. I PULLED OVER SAFELY. UPON INSPECTION OF THE CAR, IT WAS FOUND THAT THE VALVE SPRING COVER CAME OUT OF THE RIGHT SIDE (PASSENGER) ENGINE HEAD. SEE ATTACHMENT FOR A LIST OF ALL PARTS AFFECTED.
NHTSA complaint #11364811 — an unverified report by a vehicle owner.
at 46,785 milesNorth Miami, FL
AIR BAGS
THE PASSAGER AIR BAG TURNED OFF WITH ME IN THE SEAT
NHTSA complaint #11327564 — an unverified report by a vehicle owner.
at 1,000 milesMiami, FL
ELECTRONIC STABILITY CONTROL (ESC)
CHECK ENGINE LIGHT ON ,TRACTION CONTROL LIGHT ON, LIGHT PLATES OFF. ACCELERATOR STUCK WHILE DRIVING NOISE WHILE DRIVING. CAR HAD WATER DAMAGE FEW DAYS AFTER HURRICANE KATRINA. INSURANCE COMPANY (GEICO) IN THE REPAIR PROCESS DECLARED ONCE TOTAL LOST THEN CHANGE ITS MIND. I HAD BEEN OFF AND ON THE SHOP SINCE THAT DATE. STUCK WITH THIS LEASED CAR
NHTSA complaint #11139536 — an unverified report by a vehicle owner.