42 of the 307 complaints about the 2010 Subaru Forester are about the airbag system — 14% of everything reported for this model year. Half of the failures with a mileage on record happened before 42,000 miles.
42
Complaints
4
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
Had a collision with another vehicle and my airbags never deployed. The other vehicles airbags did deploy.
NHTSA complaint #11635035 — an unverified report by a vehicle owner.
AIR BAGS
Subaru of America refuses to authorize dealer Beyer Subaru of Alexandria Virginia to do the stipulated safety repair
NHTSA complaint #11576911 — an unverified report by a vehicle owner.
AIR BAGS
On 5/24/2023 while driving with a front passenger, the passenger seat belt warning light, chime and airbag warning came on for no reason. Stopped the car at a red traffic light and turned ignition off and then on to hopefully clear the warning. There was no power to any system. The ignition switch did not work and I could not get the transmission out of park to push the car off the road. Could not activated anything on the dash including the hazard warning. Being in a single lane road, traffic was traveling around us on both sides. We could have been rear ended. I opened the driver's door and all power to the dash came back. It took 4 attempts to start before the engine started. All settings and radio had to be reprogrammed. Stopped at the dealer and they ask if this was the first occurence. (It was) They said if it happened again to bring the car in. The car has been normal since.
NHTSA complaint #11523919 — an unverified report by a vehicle owner.
AIR BAGS
I BROUGHT THIS VEHICLE INTO A SUBARU DEALERSHIP FOR THE AIRBAG RECALL. APPARENTLY THEY DIDN'T DO IT OR FAILED TO REGISTER THAT THEY DID THE WORK, AS I AM RECEIVING MAIL INDICATING THAT THE REPAIR NEEDS TO BE DONE.
NHTSA complaint #11329760 — an unverified report by a vehicle owner.
AIR BAGS
GALLATIN SUBARU IN BOZEMAN MONTANA REFUSES TO DO THE RECALL REPAIR ON THE AIR BAG BECAUSE I HAD A MOUSE TRAP IN MY VEHICLE. THE MANAGER REFUSED TO LET ME RECORD WHY THEY WOULD NOT IN THE END I DID SAY GREAT YOU ARE WILLING TO RISK MY F-ING LIFE IN THE PAST WE HAVE PURCHASED 3 NEW VEHICLES FROM THEM. THEY NOW HAVE ON FILE DO NOT WORK ON MY VEHICLE OR ALLOWED ON THE PROPERTY. PERSONALLY I DO NOT WANT THEM TO WORK ON MY VEHICLE NOW.
NHTSA complaint #11270625 — an unverified report by a vehicle owner.
AIR BAGS
NHTSA RECALL NO 14V-830 (BRAKE LINES) AND RECALL TKC19 (PASSENGER AIR BAGS) DAVE WRIGHT SUBARU WILL NOT RETURN CALLS FOR ME TO SCHEDULE REPAIRS FOR THE BRAKE LINE RECALL
NHTSA complaint #11192308 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL. TODAY IS 23 MARCH 2019. THE FIRST DATE FOR A SERVICE APPOIONTMENT FOR A TAKATA BAG RECALL IS IN OCTOBER 2019. IS A 7 MONTH REPAIR DELAY ACCEPTABLE? THE MANUFACTURER RECOMMENDS NOT USING THE PASSENGER SEAT IN THE FRONT OF THE VEHICLE. 7 MONTHS IS A LONG TIME TO PUT ME OR MY WIFE IN THE REAR SEAT.
NHTSA complaint #11191386 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL SUBARU HAS SAID IT WILL BE AT LEAST 3 MONTHS BEFORE THEY WILL HAVE THE PARTS TO REPLACE MY AIRBAG, AND IN THE MEANTIME NO ONE SHOULD RIDE IN THE FRONT PASSENGER SEAT. WHEN I COMPLAINED ABOUT THE LONG WAIT, SUBARU OF AMERICA SAID I SHOULD ASK FOR A LOANER, WHICH MY LOCAL SUBARU DEALER IS UNABLE TO DO. I NEED TO BE ABLE TO USE MY FRONT PASSENGER SEAT TO FIT EVERYONE IN. I DON'T THINK I SHOULD HAVE TO WAIT THREE MONTHS.
NHTSA complaint #11181066 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL - SUBARU USA IS NOT ABLE/WILLING TO RESPOND IN A TIMELY FASHION TO AIRBAG RECALL. 3 DEALERS CALLED ALL HAD A LEAST A 4 WEEK WAIT TO FIX RECALL. LETTER STATES NO-ONE SHOULD RIDE IN THE FRONT SEAT. NO LOANERS OFFERED IN THE MEANWHILE.
NHTSA complaint #11181124 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CITYSIDE SUBARU (790 PLEASANT ST, BELMONT, MA 02478, (617) 826-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND THE NEXT APPOINTMENT WOULD BE APRIL 5, 2010. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11175176 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL. I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL WITH INSTRUCTIONS ON GETTING THE FRONT PASSENGER AIRBAG REPLACED. THE NOTICE SPECIFICALLY STATES IN BOLD LETTERS "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT". WHEN I CONTACTED THE MY SUBARU DEALER, MINOOKA SUBARU, THE FIRST APPOINTMENT I COULD GET WAS FRIDAY JUNE 8, 2018. THAT IS 7 WEEKS AWAY ! THAT IS AN UNREASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIR, IF I HAVE TO TRANSPORT 5 PASSENGERS IN MY CAR (MY WIFE AND GRANDCHILDREN, I'LL HAVE TO TAKE TWO CARS ! AGAIN THAT IS UNREASONABLE.
NHTSA complaint #11081800 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL, THE CAR WAS DRIVING AND HIT A PARKED CAR IN THE CITY, AND THE AIRBAG DEPLOYED TO THE SIZE OF A SOCCER BALL, POPPED, AND JUST SAT THERE. THE CURTAIN NEVER OPENED OR CAME DOWN.THE AIRBAG NEVER REACHED MY FACE NOR DID IT DO ANYTHING FOR ME. I RECEIVED SEVERAL INJURIES BECAUSE OF IT.
NHTSA complaint #11052397 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTIGE SUBARU IN ASHEVILLE, NORTH CAROLINA, HUNTERS SUBARU IN HENDERSONVILLE, NORTH CAROLINA AND BICK BAILEY IN SPARTENBURG, SOUTH CAROLINA WERE MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11050976 — an unverified report by a vehicle owner.
AIR BAGS
TAMARA RECALL: I RECENTLY CALLED A NEARBY DEALERSHIP IN ATLANTA GA ABOUT RECEIVING A NOTICE ABOUT THE AIRBAG RECALL. I GAVE THEM MY VIN BUT THEY SAID THAT MY PARTICULAR CAR DOES NOT HAVE AN ACTIVE RECALL FOR THE AIRBAG. HOWEVER, WHEN I CHECK ONLINE AT AIRBAGRECALL.COM, I HAVE THE RECALL LISTED. THE DEALERSHIP SAID INSTEAD, I HAVE A BRAKE LINE CORROSION UP FOR RECALL. I WANTED TO MAKE SURE THIS IS TRUE.
NHTSA complaint #11042212 — an unverified report by a vehicle owner.
AIR BAGS
I HAVE RECEIVED NOTICE FROM THE LEGAL ACTION THAT MY VEHICLE IS AFFECTED BY THE TANAKA AIRBAG RECALL. HOWEVER, ON MY VIN SEARCH I DO NOT SEE THE NOTIFICATION FOR A RECALL AND I HAVE NOT RECEIVED ANYTHING FROM THE MANUFACTURER IN THE MAIL. PLEASE ADVISE.
NHTSA complaint #11041547 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL BUT SUBARU DENIES THIS.
NHTSA complaint #11041004 — an unverified report by a vehicle owner.
AIR BAGS
"TAKATA RECALL" THIS LETTER IS A FOLLOW UP TO MY INITIAL COMPLAINT # 10983517 DATED 5/4/2017.AS OF TODAY,OCTOBER 16, MY 2010 SUBARU FORESTER HAS NOT BEEN RECALLED. LOCAL SUBARU DEALERS INFORM ME I DO NOT HAVE A DEFECTIVE TAKATA AIRBAG;I FIND THIS SUSPECT. DO YOU HAVE A DATABASE THAT IDENTIFIES THE MANUFACTURER AND MODEL NUMBER OF MY PASSENGER SEAT AIRBAG AND IF NOT WHO HAS THAT DATABASE? I HAVE BEEN TOLD CONFLICTING INFO. FROM SUBARU CORPORATE AND LOCAL DEALERS THAT NO ONE SHOULD BE SEATING IN THE PASSENGER SEAT TO "NO WORRIES".I NEED TO KNOW DEFINITIVELY IF ANYONE SEATED IN THE PASSENGER SEAT OF MY CAR IS AT RISK. THANK YOU FOR YOUR HELP. I LOOK FORWARD TO YOUR REPLY. VERY TRULY YOURS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11033839 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL
NHTSA complaint #11020883 — an unverified report by a vehicle owner.
AIR BAGS
"TAKATA RECALL" NOTHING HAS HAPPENED YET.
NHTSA complaint #11020114 — an unverified report by a vehicle owner.
AIR BAGS
I WAS CONTACTED BY AN ATTORNEY REGARDING MY AIRBAGS BEING ASSOCIATED WITH TAKATA AIRBAGS THAT WERE INSTALLED IN THIS VEHICLE BEING ASSOCIATED WITH PROBLEMS LEADING TO DEATH? HOWEVER MY SUBARU DEALERSHIP IS STATING THAT THERE IS NO CURRENT RECALL FOR MY AIRBAG? I HAVE A CHILD AND DO NOT WANT TO PUT HER LIFE IN JEPRODY? WHAT SHOULD I DO?
NHTSA complaint #11020116 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL: 2 MONTHS AGO PURCHASED A USED 2010 SUBARU FORESTER FROM OR, I LIVE IN GA. AFTER CONTACTING SUBARU USA, THEY SAID I WOULD GET A RECALL LETTER 1/2018; I FEEL SINCE I LIVE IN ZONE 1, I SHOULD BE MOVED UP FOR AN AIR BAG REPLACEMENT. DO I HAVE ANY RECOURSE?
NHTSA complaint #10983517 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10971919 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V014000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE RECALL NOTIFICATION WAS RECEIVED IN NOVEMBER OF 2016. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE HOWEVER; THEY SHOULD HAVE THE PART WITHIN THREE MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10967469 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. IN MARCH OF 2016, THE CONTACT WAS INFORMED THAT PARTS WERE AVAILABLE, BUT NO SECOND NOTICE WAS RECEIVED ADVISING THE OWNER TO SCHEDULE AN APPOINTMENT. UPON CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THERE WAS A THREE MONTH WAIT TO HAVE THE PART DELIVERED AFTER THE ORDER WAS PLACED BY THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10958344 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10957681 — an unverified report by a vehicle owner.
AIR BAGS
THE AIRBAG TENSION PENS BROKE AT 31,583 MILES, REQUIRING A REPLACEMENT OF THE AIRBAG MODULE AT. AFTER PRESSING ON THE HORN, THE HORN REMAINED ENGAGED. I REMOVED THE FUSE, TOOK THE CAR TO DON BEYER SUBARU IN ALEXANDRIA, VIRGINIA AND WAS INFORMED THE AIRBAG TENSION PENS HAD BROKEN. SUBARU OF AMERICA WILL NOT CLASSIFY THIS AS A COVERED REPAIR - EVEN UNDER THEIR GOLD PLUS WARRANTY PLAN. I FIND IT TROUBLING THAT 2 CRITICAL SAFETY MECHANISMS (HORN AND DRIVER'S FRONT AIR BAG) CAN BE SO EASILY COMPROMISED WITH NO CONCERN FROM SUBARU OF AMERICA.
NHTSA complaint #10947082 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL - I RECEIVED A SAFETY RECALL LETTER IN THE MAIL IN JULY 2016 INFORMING ME OF THE RECALL OF THE AIRBAGS IN THE PASSENGER FRONT SEAT AND "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." IT HAS BEEN 6 MONTHS NOW THAT I HAVE NOT BEEN ABLE TO USE MY CAR AS INTENDED. I HAVE EMAILED THE NHTSA 3 MONTHS AGO EXPLAINING MY FRUSTRATION WITH THE LACK OF SPEED FROM SUBARU TO FIX THIS PROBLEM. I HAVE WAITED 6 MONTHS NOW AND STILL HAVE HAD NO WORD FROM ANYONE AS TO WHEN I CAN EXPECT THIS TO BE REMEDIED. I EXPECT SOME KIND OF COMMUNICATION BACK EXPLAINING THE PROCESS OF GETTING MY CAR BACK TO THE WAY I EXPECTED TO DRIVE IT WHEN I BOUGHT IT IN THE FIRST PLACE. 6 MONTHS OF NOT BEING ABLE TO USE MY CAR AS INTENDED IS RIDICULOUS AND I WILL TAKE FURTHER ACTION IF THIS IS NOT RESOLVED A.S.A.P.
NHTSA complaint #10945289 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER DIAGNOSED THAT THE OCCUPANT RESTRAINT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
NHTSA complaint #10944272 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL IN JUNE 2016 WE RECEIVED A RECALL NOTICE, NHTSA CAMPAIGN: 16V358000, REGARDING THE PASSENGER SIDE AIR BAGS. WE HAVE NOT YET BEEN INFORMED WHEN PARTS WILL BE AVAILABLE. WE HAVE CALLED THE DEALER AND HAVE WRITTEN TO THE MANUFACTURER WITHOUT SUCCESS. SEE ATTACHED REPLY FROM SUBARU. WE LIVE IN ZONE A AND ARE CONCERNED ABOUT BEING ABLE TO USE THE CAR SAFELY.
NHTSA complaint #10940010 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER MENTIONED THAT THE PART WAS TO BE ORDERED IN OCTOBER OF 2016. THE CONTACT LATER DISCOVERED THAT THE PART WAS NOT REQUESTED TO BE ORDERED AND THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10939758 — an unverified report by a vehicle owner.