2014 Subaru Forester suspension problems

SUSPENSION

LOW CONTRL ARM BUSHINGS DISTROYED,LOUD NOISE AND VIBRATION UNDER THE CAR.

NHTSA complaint #11696927 — an unverified report by a vehicle owner.

SUSPENSION

During driving on the highway control arm failure causing wheel bearing failure and loss of control of the vehicle putting my safety and others at risk of collision at high speeds. Thankfully no major issue occurred and the vehicle was taken to be confirmed and fixed immediately. I paid for all service repairs out of pocket The vehicle was inspected and issue confirmed by independent service center. There was no warning prior to the issue.

NHTSA complaint #11554583 — an unverified report by a vehicle owner.

SUSPENSION

Car started to excessively shake at 60,000 miles. The control arm bushings wore out. After doing some research, there was a technical service bulletin issued by Subaru on this issue which changed the design of the bushings. However, they did not notify owners.

NHTSA complaint #11520230 — an unverified report by a vehicle owner.

SUSPENSION

Took car for 60000 mile check up mechanic said it should not have worn bushings and control arms at 60000 miles.

NHTSA complaint #11501067 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2014 Subaru Forester. The contact stated that while driving at approximately 50 mph, the steering wheel moved back and forth while on cruise control with the tires wobbling. The vehicle was taken to an independent mechanic and diagnosed that the front driver’s and passenger’s side tires were able to move 6-8 inches without effort. The steering gear and all four tires were replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.

NHTSA complaint #11421275 — an unverified report by a vehicle owner.

SUSPENSION

left rear suspension coil fractured when car put in reverse

NHTSA complaint #11419509 — an unverified report by a vehicle owner.

SUSPENSION

OIL IS CONSTANTLY HAVING TO BE CHECKED BECAUSE THIS VEHICLE GOES THROUGH LOTS OF OIL. I'VE PUT A NEWER ENGINE IN THE CAR DUE TO THE FIRST ONE DOING THIS. ALSO THE FRONT RIGHT CV JOINT IS ABOUT TO NEED REPLACEMENT AND IS LOUD. BOTH OF THESE ISSUES HAVE HAPPENED AS SOON AS I BOUGHT THE CAR APRIL 2020.ALSO, CRUISE CONTROL WORKS ON AND OFF LITERALLY BACK WINDOWS WON'T COME DOWN, HORN WON'T HONK AND BLUETOOTH IS HORRIBLE.

NHTSA complaint #11366615 — an unverified report by a vehicle owner.

SUSPENSION

REAR COIL SPRING BROKE WHILE CAR WAS PARKED IN GARAGE. LEFT REAR OF CAR SAGGING. UNSAFE TO DRIVE.

NHTSA complaint #11355066 — an unverified report by a vehicle owner.

SUSPENSION

FRONT WHEELS WOULD SHIMMY AT HIGHWAY SPEED. DEALER IDENTIFIED THE PROBLEM AS FAILING FRONT LEFT LOWER CONTROL ARM. THE VEHICLE HAS 50,000 MILES ON IT.

NHTSA complaint #11341927 — an unverified report by a vehicle owner.

SUSPENSION

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHEN DRIVING AT 90 MPH DURING WINDY WEATHER CONDITIONS, IT WAS DIFFICULT TO CONTROL THE VEHICLE. IN ADDITION, THE 'CHECK FUEL' LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE MIKE SHAW SUBARU DEALER, LOCATED AT 1650 W 104TH AVE, DENVER, CO 80234 WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11327728 — an unverified report by a vehicle owner.

SUSPENSION

I STARTED GETTING SEVERE VIBRATION AND WOBBLING OF FRONT SUSPENSION ON SWEEPING CURVES ON FREEWAY AT SPEEDS OVER 65 MPH AT ABOUT 33,000 MILES ON ODOMETER. I REPLACED THE TIRES, YET IT CONTINUED. NOW THE MECHANICS SAY BOTH FRONT LOWER CONTROL ARMS NEED TO BE REMOVED AND REPLACED. THE CAR HAS NEVER BEEN USED OFF ROAD OR EVEN IN SNOW. SHOULD NOT BE A PROBLEM LIKE THIS. IT IS LIKE A NEW CAR.

NHTSA complaint #11317354 — an unverified report by a vehicle owner.

SUSPENSION

WHILE REPLACING MY RIGHT REAR WHEEL BEARING, THE MECHANIC NOTICED THAT THE SUSPENSION STRUT WAS CRACKED AND BROKEN. I'VE HAD MORE ISSUES WITH MY 2014 IN FIVE YEARS THAN I DID MY 2002 IN THE LIFETIME OF THE CAR (12 YEARS).

NHTSA complaint #11316716 — an unverified report by a vehicle owner.

SUSPENSION

WHEN GETTING REAR WHEEL BEARING REPLACED MECHANIC ADVISED THAT BOTH REAR COIL SPRINGS WERE BROKEN. NO KNOWN CAUSE.

NHTSA complaint #11308828 — an unverified report by a vehicle owner.

SUSPENSION

BOTH COIL SPRINGS ON MY 2014 FORESTER FAILED LOCAL SUBARU DEALER REPLACED BOTH SPRINGS AT A COST TOME OF $561.00 FOR PARTS AND LABOR. IN ADDITION, I WAS CHARGED 99.95 FOR A FOUR WHEEL ALIGNMENT MANDATED BY THE REPLACEMENT OF THE SPRINGS. VEHICLE HAD ONLY 51,972 ON THE ODOMETER. THE VEHICLE WAS IN MOTION ON A SMOOTH STREET WHEN THE SPRINGS SNAPPED. THE RESULT OF THE BROKEN SPRINGS WAS A SAGGING REAR END OF THE VEHICLE MAKING IT UNSAFE TO DRIVE. THIS IS A SAFETY FAILURE AND SHOULD HAVE BEEN REPAIRED WITHOUT CHARGE TO ME. I CONTACTED SUBARU CUSTOMER SERVICE AND WAS TOLD THAT THERE WAS NO KNOWN PROBLEM WITH THE SUSPENSION...HOWEVER, THERE SEEM TO BE VERY MANY SIMILAR INCIDENTS REPORTED ON SUBARU OWNER WEBSITES.

NHTSA complaint #11307320 — an unverified report by a vehicle owner.

SUSPENSION

THE DRIVER'S SIDE REAR SPRING BROKE CAUSING THE CAR TO SAG. I NOTICED THE SAGGING WHILE THE CAR WAS PARKED, I AM NOT SURE WHEN THE SPRING ACTUALLY BROKE. THE SPRING WAS REPLACED BY THE DEALERSHIP. APPROXIMATELY SEVEN MONTHS LATER, THE PASSENGER SIDE SPRING BROKE WHILE MAKING A LEFT HAND TURN IN TRAFFIC. THIS SPRING WAS ALSO REPLACED BY THE DEALERSHIP. IMMEDIATELY AFTER THE REPLACEMENT OF THE PASSENGER SIDE SPRING, THE PASSENGER SIDE REAR WAS MAKING A RATTLING AND BANGING NOISE. I BROUGHT THE CAR BACK TO THE DEALER AND WAS TOLD IT WAS JUST A HEAT SHIELD. THE NOISE GOT INCREASINGLY LOUDER AND THE RIDE DEGRADED AND BECAME VERY BOUNCY. I LOOKED UNDER THE CAR AND DISCOVERED THE STRUT WAS LEAKING FLUID. THE DEALERSHIP CLAIMED THAT WAS UNRELATED TO THE BROKE SPRING. I ALSO HAD THE REAR STRUT REPLACED AT A THIRD VISIT.

NHTSA complaint #11306143 — an unverified report by a vehicle owner.

SUSPENSION

I FOUND HALF OF THE COIL IN MY GARAGE. THIS WAS TO THE DRIVER SIDE REAR SHOCK. I AM NOT SURE ABOUT THE CONDITION OF THE OTHER 3 SHOCKS. LOOKS LIKE THE COIL JUST RUSTED OUT.

NHTSA complaint #11302358 — an unverified report by a vehicle owner.

SUSPENSION

MY 2014 SUBARU FORESTER SEEMED LOW IN THE REAR. I TOOK IT TO MY MECHANIC AND THE SPRING ON THE REAR STRUT IS BROKEN. I LOOKED UP SUBARU ISSUES WITH STRUTS AND THERE ARE HUNDREDS OF COMPLAINTS. ALSO RESEARCH AND FOUND THAT ITS NOT SAFE TO DRIVE LIKE THIS AS IT TAKES LONGER TO BRAKE. WHY HASNT NHTSA BEEN A CONSUMER ADVOCATE FOR THIS? THIS LETTER SERVES AS NOTIFICATION THAT I HAVE INFORMED NHTSA OF THIS DANGEROUS PART ISSUE AS IT HAS BEEN DETERMINED THAT METAL WEAKNESS/FAILURE IS THE CAUSE OF THIS MALFUNCTION.

NHTSA complaint #11299654 — an unverified report by a vehicle owner.

SUSPENSION

VEHICLE STALLED WHILE DRIVING, BOTH THE SPRINGS AROUND THE BACK SHOCK ABSORBERS ARE BROKEN. THIS VEHICLE WE DRIVE VERY LIGHTLY, MOSTLY FOR 6 MILES (TO AND FRO) WORK AND DON'T CARRY ANY LUGGAGE OR MORE THAN ALLOWED PASSENGERS. VERY STRANGE TO SEE THIS HAPPENING. WILL NEVER BUY OR RECOMMEND SUBARU TO ANYONE, I HAVE OWNED TOYOTA AND NEVER THIS TYPE OF SERIOUS FAILURE OCCURRED.

NHTSA complaint #11298270 — an unverified report by a vehicle owner.

SUSPENSION

AS I WAS TURNING RIGHT, TO PULL INTO MY DRIVEWAY, I HEARD A LOUD NOICE LIKE HEAVY CLANGING SOUND AND FELT MY CAR DROP. I STOPPED AND WHEN I GOT OUT OF THE CAR, I FOUND A CIRCULAR SHAPED PIECE OF METAL IN MY DRIVEWAY. WHEN I LOOKED AT THE CAR, THE DRIVER'S REAR SIDE OF THE VEHICLE LOOKED LIKE IT WAS NEARLY TOUCHING THE TIRE ON THAT SIDE. I PICKED UP THE METAL AND TOOK PHOTOS. THE PART WAS RUSTED ON THE INSIDE. THE VEHICLE ONLY HAS 39000 MILES AND WAS JUST INSPECTED THREE MONTHS AGO (9/2019). I MADE A SERVICE APPOINTMENT AND HAD THE CAR TOWED TO THE SERVICE CENTER BECAUSE I HAD SAFETY CONCERNS ABOUT DRIVING A VEHICLE WITH A SUSPENSION PROBLEM. IT CONCERNS ME THAT THIS COULD HAVE HAPPENED ON A HIGHWAY GOING 55-65MPH AND COULD'VE CAUSED A TERRIBLE ACCIDENT. THE SERVICE CENTER CONFIRMED THAT IT WAS THE SUSPENSION (SPRING COIL AND STRUT NEEDED TO BE REPLACED). REPAIRS COST APPROX $1400.

NHTSA complaint #11292587 — an unverified report by a vehicle owner.

SUSPENSION

A PIECE OF THE REAR SUSPENSION COIL SPRING FELL OUT ONTO THE ROAD WHEN I WAS DRIVING, AND CAME TO A HALT BEHIND ME ON THE STREET. IT IS SIMILAR TO A PIECE I FOUND IN MY DRIVEWAY A YEAR AGO (WHICH I DID NOT RECOGNIZE OR KNOW WHERE IT CAME FROM. THE CAR'S HANDLING HAS BEEN 'DIFFERENT' BUT CAN'T TELL IF IT WILL BECOME UNSAFE.

NHTSA complaint #11290756 — an unverified report by a vehicle owner.

SUSPENSION

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING INTO THE GARAGE, THE CONTACT NOTICED METAL ON THE GROUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE REAR PASSENGER SIDE SPRING FRACTURED. THE CONTACT CALLED CAPITALAND MOTORS (37 SARATOGA RD, SCHENECTADY, NY 12302, (518) 631-5792) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.

NHTSA complaint #11290071 — an unverified report by a vehicle owner.

SUSPENSION

REAR COIL SPRINGS BROKEN RIGHT AND LEFT 01/07/2019 - 27811 MILES ON CAR, REPLACED BY DEALER DURING STATE INSPECTION I DID NOT KNOW THEY WERE BROKEN UNTIL TOLD BY SERVICE ADVISOR

NHTSA complaint #11289865 — an unverified report by a vehicle owner.

SUSPENSION

DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH AND THE DRIVERS SIDE REAR COIL SPRING COLLAPSED. WE HEARD A LOUD METAL BANG AND WHEN WE GOT HOME I NOTICED THE COIL SPRING WAS BROKEN.

NHTSA complaint #11289526 — an unverified report by a vehicle owner.

SUSPENSION

REAR SPRINGS BROKE. CAR NEVER OVERLOADED OR DRIVEN OFF ROAD

NHTSA complaint #11279364 — an unverified report by a vehicle owner.

SUSPENSION

AT 56,000 MILES HIT A MODERATE SIZE POT HOLE RESULTING IN BROKEN REAR PASSENGER SIDE COIL SPRING REQUIRING NEW SPRING, SHOCK AND ALIGNMENT. AT 67,000 MILES HEARD LOUD BANG COMING FROM CAR WHILE PARKED. FOUND WHAT APPEARS TO BE PIECE OF BROKEN COIL SPRING UNDER CAR. REQUIRED NEW REAR DRIVERS SIDE COIL SPRING AND STRUT. APPEARS LARGE NUMBER OF SIMILAR VINTAGE FORESTERS HAVE EXPERIENCED BROKEN COIL SPRINGS WITH SPRINGS FOUND WITH BREAKS IN SIMILAR SPOTS.

NHTSA complaint #11278029 — an unverified report by a vehicle owner.

SUSPENSION

WHILE DRIVING MY 2014 SUBARU FORESTER, I RAN OVER A DIP IN THE ROAD WHILE COMING TO A STOP SIGN AND HEARD A LOUD 'BANG'. I STOPPED TO CHECK IF I HAPPENED TO HIT SOMETHING AND THE REAR OF MY FORESTER WAS COMPLETELY BOTTOMED OUT AS IF IT WAS OVERLOADED. WHILE AT THE GARAGE, THE MECHANIC RAISED MY CAR UP ON THE LIFT AND PULLED OUT PIECES OF THE COIL SPRINGS THAT SHEARED OFF COMPLETELY. THE COST OF TWO NEW COIL SPRINGS WAS $160.00 AND IT TOOK THE GARAGE 3 HOURS TO COMPLETE THE REPAIR. MY CAR DOES HAVE 126K MILES AND THE SPRINGS HAD SLIGHT CORROSION BUT WE'RE NOT COMPLETELY RUSTED. HOWEVER, WHILE LOOKING FOR REPLACEMENT PARTS, I HAVE FOUND THAT MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE WITH THEIR FORESTERS AND A LOT WITH SIGNIFICANTLY LESS MILES THAN MINE. I DO NOT HAVE PHOTOS OF THE COIL SPRINGS I WILL ATTACH THE TWO PHOTOS I TOOK BEFORE THE CAR WAS TAKEN TO THE GARAGE.

NHTSA complaint #11271783 — an unverified report by a vehicle owner.

SUSPENSION

AT APPROXIMATELY 57,000 MILES, ON MY 2014 SUBARU FORESTER, I HAVE EXPERIENCED MY SECOND REAR COIL SPRING FAILURE. THE FIRST, ON THE RIGHT REAR, OCCURRED AS I PUT THE CAR INTO REVERSE TO BACK OUT OF MY DRIVEWAY. I HAVE A PIECE OF THIS COIL SPRING IN MY POSSESSION AND CLEARLY SHOWS METAL FATIGUE/STRESS FAILURE. THE SECOND, ON THE LEFT REAR, I BELIEVE OCCURRED WHILE DRIVING. AS I NOTICE THE CAR TILTING AGAIN AS I WENT TO REENTER IT AND LOOKED UNDER AND COULD SEE SOMETHING WRONG WITH THE SPRING. IT WAS TOWED TO STOHLMAN SUBARU OF TYSONS AT 8435 LEESBURG PIKE, VIENNA, VA AND THEY HAVE TOLD ME THE LEFT REAR SPRING IS BROKEN AND THEY ARE REPLACING IT. I HAVE CALLED SUBARU AND UP RECEIVING DOCUMENTATION OF REPAIRS, THEY WILL REIMBURSE ME. HOWEVER, I NOTICE FROM DOING A SEARCH ON THE INTERNET THAT THIS IS A KNOW PROBLEM AND OFTEN LEADS TO FAILED REAR STRUTS. THEREFORE, I BELIEVE THAT SUBARU SHOULD BE MADE TO RECALL THE FORESTERS TO REPLACE THE COIL SPRINGS, REIMBURSE CUSTOMERS WHO HAVE PAID FOR REPAIRS, AND PROVIDE US WITH EXTENDED WARRANTIES FOR THE FULL REAR SUSPENSION.

NHTSA complaint #11270128 — an unverified report by a vehicle owner.

SUSPENSION

BOTH REAR SPRINGS BROKEN. WENT TO MECHANIC TO FIX BOTH REAR BEARINGS , MECHANIC DISCOVERED BOTH REAR SPRINGS WERE CRACKED.

NHTSA complaint #11268676 — an unverified report by a vehicle owner.

SUSPENSION

AT 67000 MILES REAR DRIVERS SIDE COIL SPRING IS BROKE. THIS IS A GENTLY USED VEHICLE THAT IS GARAGED ALWAYS, DO NOT BELIEVE CORROSION WAS THE ISSUE. HAVING TO REPLACE WITH SUBARU PARTS THAT HAVE BEEN MODIFIED TO BE MORE ROBUST, MEANING SUBARU RECOGNIZES AN ISSUE WITH POTENTIALLY SAFETY RELATED PART.

NHTSA complaint #11265389 — an unverified report by a vehicle owner.