FaultScore

2004 Subaru Impreza airbag problems

14 of the 113 complaints about the 2004 Subaru Impreza are about the airbag system — 12% of everything reported for this model year. Half of the failures with a mileage on record happened before 145,000 miles.

F

14

Complaints

4

Crashes

0

Fires

4

Injuries

Exactly what failed

AIR Bags 12 85.7%
Frontal 2 14.3%

Airbags across every Subaru Impreza year

1993 11 2.4%
1995 23 5.0%
2004 14 3.1%
2005 12 2.6%
2006 20 4.4%
2007 27 5.9%
2008 41 9.0%
2009 12 2.6%
2011 17 3.7%
2012 116 25.3%
2013 96 21.0%
2014 48 10.5%
2016 10 2.2%
2017 11 2.4%

What owners said

Filed with NHTSA, in their own words.

Parker, CO

AIR BAGS

I have had this airbag recall repaired 8 years ago, yet the dealership (Autonation Subaru Arapahoe 9955 E Arapahoe Rd Centennial, CO 80112) REFUSES to submit the paperwork to complete the recall. I have contacted the dealership numerous times, I have had Subaru of America representatives come out to my house to verify this airbag recall has been completed, yet I cannot get the recall status of my vehicle to be updated to show that the recall has been completed.

NHTSA complaint #11622784 — an unverified report by a vehicle owner.

at 191,000 miles Topeka, KS

AIR BAGS

The contact owns a 2004 Subaru Impreza. The contact received notification of NHTSA Campaign Numbers: 15V323000 (Air Bags) and 11V464000 (Suspension) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The dealer informed the contact that NHTSA Campaign Number: 11V464000 (Suspension) could not be completed due to excessive corrosion. The approximate failure mileage was 191,000. Parts distributions disconnect.

NHTSA complaint #11476389 — an unverified report by a vehicle owner.

Fullerton, CA

AIR BAGS

I have already visited my local Subaru dealer to remedy this recall. I have a physical invoice as proof that my vehicle was inspected & already has the correct air bag installed. I have called the recall line (855-371-5406) MANY times & no matter who I speak to the recall does not clear despite me informing them I have already completed the repair. All representatives say the same thing claiming they will "take care of it or speak to a manager" & telling me to wait so it clears on its own over time. It has now been almost 2 years since my visit & I am still receiving an excessive amount of notices. The vehicle works as it should 100% with no issues.

NHTSA complaint #11463274 — an unverified report by a vehicle owner.

Chino Valley, AZ

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10916577 — an unverified report by a vehicle owner.

at 148,000 miles Monterey, CA

AIR BAGS

SUBARU RECALL CAMPAIGN WQR-53 NHTSA RECALL NO. 15V-323 CALLED THE DEALER THREE TIMES TO HAVE IT REPLACE. NO CALLED BACK WHAT OR WHERE DO I GO FROM HERE.

NHTSA complaint #10887970 — an unverified report by a vehicle owner.

at 182,000 miles Peoria, IL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU IMPREZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V32300 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10863934 — an unverified report by a vehicle owner.

at 65,000 miles Grand Island, NE

AIR BAGS

TAKATA RECALL - I RECEIVED A RECALL LETTER DATED JULY 2015. HAVING RECEIVED NO UPDATE I CALLED THE DEALERSHIP, DUTEAU SUBARU, IN LINCOLN, NE THIS FALL. THEY SAID THEY HAD NO PARTS. ON SUBARU'S WEBSITE TODAY I READ INSTRUCTIONS TO CALL THE DEALERSHIP AND MAKE AN APPOINTMENT FOR REPAIR. CALLING THE DEALERSHIP I WAS UNABLE TO MAKE AN APPOINTMENT. THEY DID OFFER TO PUT MY NAME ON A WAITING LIST SHOULD PARTS ARRIVE.

NHTSA complaint #10840316 — an unverified report by a vehicle owner.

Irvington, NY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10839017 — an unverified report by a vehicle owner.

at 145,000 miles Carmel, CA

AIR BAGS

THE AIRBAG LIGHT IS ON AND I DO NOT KNOW WHY. I HAVE NOT BEEN IN A CRASH, BUT I AM WORRIED IT MAY DEPLOY OR FAIL TO DEPLOY.

NHTSA complaint #10717583 — an unverified report by a vehicle owner.

Menlo Park, CA

AIR BAGS

I HAVE RECEIVED A NOTICE THAT MY CAR IS BEING RECALLED UNDER SUBARU RECALL CAMPAIGN WQL-48 (NHTSA RECALL NUMBER 14V-399), FOR A PROBLEM WITH AIRBAG INFLATORS. SINCE THEN, I HAVE CONTACTED 3 DIFFERENT SUBARU DEALERS TO TRY AND SCHEDULE A TIME TO BRING MY CAR IN TO HAVE THE WORK PERFORMED. HOWEVER, I WAS TOLD THAT THEY DON'T HAVE THE NECESSARY PARTS IN STOCK. I HAVE CONTACTED SUBARU OF AMERICA, AND WAS TOLD THAT I WILL BE RECEIVING ANOTHER LETTER ONCE THE PARTS ARE AVAILABLE TO PERFORM THE RECALL WORK. FROM WHAT I UNDERSTAND, THE MANUFACTURER HAS A CERTAIN TIME WINDOW TO NOTIFY THE CONSUMER ONCE THE RECALL IS ANNOUNCED; HOWEVER, I FEEL THAT IN THIS CASE, THE NOTIFICATION IS USELESS, SINCE I'M UNABLE TO GET THE CAR REPAIRED.

NHTSA complaint #10629967 — an unverified report by a vehicle owner.

at 5,450 miles Corona, CA Crash 1 injured

AIR BAGS

2004 WRX SEDAN AIR BAGS DID NOT DEPLOY UPON IMPACT. *TS THE CONSUMER SUSTAINED FACIAL CONTUSIONS AND MEMORY LOSS.

NHTSA complaint #10151917 — an unverified report by a vehicle owner.

Chino, CA Crash 1 injured

AIR BAGS

2004 SUBARU IMPREZA WRX'S AIR BAGS FAILED TO DEPLOY. *TS MINOR INJURIES WERE SUSTAINED AS A RESULT OF THE ACCIDENT.

NHTSA complaint #10149728 — an unverified report by a vehicle owner.

Chino, CA Crash 1 injured

AIR BAGS:FRONTAL

2004 SUBARU IMPREZA AIR BAGS FAILED TO DEPLOY. *TS THE CONSUMERS SON RECEIVED MINOR INJURIES. (LAWYER ON BEHALF OF CONSUMER)

NHTSA complaint #10147558 — an unverified report by a vehicle owner.

at 5,000 miles Orannge, CA Crash 1 injured

AIR BAGS:FRONTAL

SOLO CAR SPIN OUT....HIT A BRICK WALL NO AIRBAG DEPLOYMENT IN THE FRONT END CRASH. RECIEVED TWO HEAD WOUNDS/KNEE INJURY/MEMORY LOSS. OTHING DONE TO CORRECT DAMAGE OR SITUATION.

NHTSA complaint #10114449 — an unverified report by a vehicle owner.

Other 2004 Subaru Impreza problems

← Full 2004 Subaru Impreza report