Owners have filed 29 complaints
about the 2011 Suzuki Kizashi with NHTSA between 2012 and 2021.
The largest single group is the lights.
Across this model's run it ranks 3 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the Suzuki Kizashi. 50 means typical for this
model; 100 means roughly double.
Severity — 36
6.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 68
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2011 Suzuki Kizashi
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Lights
931.0%
Median failure at 35,754 miles
Electrical System
517.2%
Median failure at 72,000 miles
Fuel & Propulsion
310.3%
Median failure at 49,928 miles
Airbags
310.3%
1 crashes, 0 fires · median 70,000 mi
Transmission & Drivetrain
310.3%
Median failure at 53,234 miles
Engine & Cooling
26.9%
Median failure at 76,000 miles
Other & Unspecified
13.4%
Equipment & Accessories
13.4%
Tires
13.4%
Suspension
13.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
15.0%
10,000 – 24,999 miles
15.0%
25,000 – 49,999 miles
630.0%
50,000 – 74,999 miles
735.0%
75,000 – 99,999 miles
420.0%
100,000 – 149,999 miles
15.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2012peak 3Jan 2021
Recalls on the 2011 Suzuki Kizashi
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20192172,475 units in Canada
Seats And Restraints
Issue: On certain cars, due to the seating posture/position of the occupant, the occupant classification system (OCS) may not work properly. This could cause the airbag system to turn off the passenger-front airbag even when an adult is seated in the front passenger seat. Note: When the front passenger-front airbag is turned off, the PASS AIR BAG OFF indicator will light. Safety Risk: In a crash where an airbag is required, an airbag that does not deploy could increase the risk of injury for an adult passenger. Corrective Actions: Suzuki will mail a letter to owners to advise of this problem. A second letter will be sent once a corrective action has been determined.
Recall 20191299,772 units in Canada
Airbag
Issue: On certain vehicles, the occupant classification system (OCS) may not work properly. This could cause the airbag system not to turn off the airbag when an infant or child is seated in the front passenger seat. This could also cause the passenger seat belt reminder to activate when the seat is empty. Note: This problem only affects vehicles with leather seats. Safety Risk: In a crash, an airbag that deploys in front of an infant or child increases the risk of injury. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a Suzuki service provider to have the front passenger seat cushion replaced.
Recall 201457812,705 units in Canada
Powertrain
On certain vehicles, the detent pin within the shift lock structure may have been incorrectly positioned. An incorrectly positioned detent pin in combination with high temperature conditions could allow the transmission shift selector to be moved out of the PARK position without depressing the brake pedal. Depending which gear the driver selects, the vehicle could begin to move forward or backward immediately. This movement could result in property damage, or cause the vehicle to strike a bystander, potentially resulting in injury. Correction: Dealers will replace the shift selector assembly with an improved part which incorporates an extended detent pin.
Recall 20143202,175 units in Canada
Fuel System
On certain vehicles, a particular type of spider may weave a web in the evaporative canister vent line which may cause a restriction in the line. If this occurs, the fuel tank pressure may become excessively negative when the emission control system works to purge the vapors from the canister. As the canister is purged repeatedly during normal operation, the stress on the fuel tank may eventually result in a crack causing a fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing injury and/or property damage. Correction: Dealers will inspect the canister vent line and replace it with a line containing a filter. If a web is found in the old line, the fuel tank will also be replaced
Recall 2010212665 units in Canada
Other
Certain vehicles may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 201 - Occupant Protection. The instrument panel center lower box door may not remain closed during a vehicle crash, increasing the risk of personal injury to the occupants. Correction: Dealers will replace the instrument panel center lower box with an updated version.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 76,000 milesKansas City, MOCrash1 injured
AIR BAGS
MY HUSBAND WAS DRIVING ON A CITY STREET IN MY CAR AND WAS IN AN ACCIDENT. HE WAS T-BONED ON THE DRIVER SIDE AND THE AIR BAGS DID NOT DEPLOY. HE WAS IN THE INTERSECTION GOING AROUND 30 MPH, I AM NOT SURE HOW FAST THE OTHER VEHICLE WAS GOING. THIS ACCIDENT HAPPENED AUGUST 12, 2016 AT 9:30 PM.
NHTSA complaint #10898117 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Stockton, CA
UNKNOWN OR OTHER
BEEN TRYING TO GET MY REPAIRS ON MY CAR SINCE JUNE OF 2020 AND WAS JUST RECENTLY TOLD THAT I COULD NOT GET MY CAR REPAIRED DUE TO SUZUKI CLOSING DOWN I CAN NOT GET MY TAGS BECAUSE OF THIS ISSUE THE RECALLS HAS TO BE FIXED
NHTSA complaint #11390441 — an unverified report by a vehicle owner.
Stockton, CA
FUEL/PROPULSION SYSTEM
BEEN TRYING TO GET MY REPAIRS ON MY CAR SINCE JUNE OF 2020 AND WAS JUST RECENTLY TOLD THAT I COULD NOT GET MY CAR REPAIRED DUE TO SUZUKI CLOSING DOWN I CAN NOT GET MY TAGS BECAUSE OF THIS ISSUE THE RECALLS HAS TO BE FIXED
NHTSA complaint #11390441 — an unverified report by a vehicle owner.
at 70,000 milesEastvale, CA
AIR BAGS
THE AIRBAG DEFECT WARNING LIGHT STAYS ON WHILE DRIVING OR THE CAR BEING ON. SUZUKI DEPOT IN SANT ANA CA REPLACED THE RIGHT FRONT PASSENGER SEAT CUSHION DUE TO A MANUFACTURER RECALL. THE AIRBAG LIGHT FOR THE RIGHT FRONT SEAT SOON ACTIVATED. I TOOK THE CAR TO A LOCAL SHOP. I WAS ADVISED THAT THE CODE C1312 WAS A MANUFACTURER DEFECT RECALL CODE BY SUZUKI CORP. THEY DIDN'T TOUGH THE SEAT. I CALLED SUZUKI DEPOT WHO CALLED SUZUKI TO DETERMINE THE NEXT STEP. SUZUKI HAS NOT FIXED THE AIRBAG LIGHT OR WHAT'S CAUSING IT TO REMAIN LIT. THIS IS AN IMMEDIATE PASSENGER SAFETY ISSUE AND IN MY OPINION SHOULD BE RESOLVED AND FIXED RIGHT AWAY.
NHTSA complaint #11361778 — an unverified report by a vehicle owner.
Orlando, FL
POWER TRAIN
I WAS DRIVING AND STOP ON A RED LIGHT I HEARD A LOUD NOISE FROM UNDER THE VEHICLE SO PUT MY CAR ON PARKING THE LIGHT CHANGE SO I SHIFT TO DRIVE AND THE VEHICLE STAY (NEUTRAL) NO MATTER WHAT GEAR IT IS THE CAR STAY NEUTRAL . SO I STAY ON THE CAR BECAUSE THE WAS LOT OF TRAFFIC THANKS GOD A COP STOP TO HELP ME TO PUSH THE VEHICLE . I TOOK THE VEHICLE TO A SHOP NO ONE KNOW WHAT IS WRONG WITH THE VEHICLE.
NHTSA complaint #11360355 — an unverified report by a vehicle owner.
Panama City Beach, FL
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2011 SUZUKI KIZASHI SPORT SLS. CONSUMER WRITES IN REGARDS TO SAFETY AND EMISSIONS RECALL. *LD THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO HELP LOCATE A LOCAL DEALER TO COMPLETE THE RECALL.
NHTSA complaint #11253879 — an unverified report by a vehicle owner.
at 76,000 milesGreeley, CO
ENGINE
UNDIAGNOSEABLE OVERHEATING. WHEN RUNNING THE AIR CONDITIONER FOR LONG PERIODS OF TIME (I.E. ROAD TRIP, LESS THAN 90 MINUTES) THE AIR CONDITIONING STOPS WORKING AND THE COOLANT BLOWS OUT OF THE OVERFLOW TANK. THIS HAS HAPPENED MULTIPLE TIMES. WE'VE REPLACED THE RADIATOR TWICE, 3 DIFFERENT THERMOSTATS AND I'VE HAD THE HEAD MACHINED AND CHECKED FOR LEAKS, THE HEAD GASKET AND ALL ASSOCIATED GASKETS WITH THAT JOB REPLACED AND STILL CANNOT DRIVE WITHOUT COOLANT SPEWING FROM THE OVERFLOW AND EVENTUALLY CAUSING A RISE IN TEMP ON THE DASH GAUGE. DATE OF OCCURANCE BELOW IS AN ESTIMATE, I'VE BEEN FIGHTING THIS CAR FOR SO LONG I HAVE NO IDEA THE FIRST TIME THE ISSUE AROSE.
NHTSA complaint #11193186 — an unverified report by a vehicle owner.
at 74,500 milesMundelein, IL
EXTERIOR LIGHTING
SIX MONTHS AGO, I HAD TO REPLACE MY DRIVERS SIDE LOWBEAM HEADLIGHT BULB. IT APPEARS TO BE OUT AGAIN. THIS SEEMS TO BE AN UNUSUALLY SHORT AMOUNT OF TIME TO HAVE A HEADLIGHT GO OUT.
NHTSA complaint #11171785 — an unverified report by a vehicle owner.
at 74,500 milesMundelein, IL
ELECTRICAL SYSTEM
SIX MONTHS AGO, I HAD TO REPLACE MY DRIVERS SIDE LOWBEAM HEADLIGHT BULB. IT APPEARS TO BE OUT AGAIN. THIS SEEMS TO BE AN UNUSUALLY SHORT AMOUNT OF TIME TO HAVE A HEADLIGHT GO OUT.
NHTSA complaint #11171785 — an unverified report by a vehicle owner.
at 145,000 milesPortland, TX
ELECTRICAL SYSTEM
I GOT MY KIZASHI IN 2012 AND HAVE ALREADY HAD TO REPLACE THE BATTERY TWICE. I TOOK IT TO A SHOP TO HAVE LOOKED AT AND THEY CAN'T FIND ANY REASON IT KEEPS BEING DRAINED THE WAY IT HAS BEEN. I DON'T KNOW HOW TO FIX THIS.
NHTSA complaint #10915069 — an unverified report by a vehicle owner.
at 76,000 milesKansas City, MOCrash1 injured
AIR BAGS
MY HUSBAND WAS DRIVING ON A CITY STREET IN MY CAR AND WAS IN AN ACCIDENT. HE WAS T-BONED ON THE DRIVER SIDE AND THE AIR BAGS DID NOT DEPLOY. HE WAS IN THE INTERSECTION GOING AROUND 30 MPH, I AM NOT SURE HOW FAST THE OTHER VEHICLE WAS GOING. THIS ACCIDENT HAPPENED AUGUST 12, 2016 AT 9:30 PM.
NHTSA complaint #10898117 — an unverified report by a vehicle owner.
at 72,000 milesAntioch, TN
EXTERIOR LIGHTING
I BOUGHT MY SUZUKI DURING SEPTEMBER 2015. FOUR MONTHS AFTER MY PURCHASE THE HEADLIGHTS SUDDENLY TURNED OFF. THE DAYTIME RUNNING LIGHTS WORK AS WELL AS MY HIGH BEAMS. IN ORDER FOR ME TO DRIVE AT NIGHT, THE HIGH BEAMS ARE ON. MY HIGH BEAMS ARE ALSO NOT BRIGHT ENOUGH TO BE CONSIDERED HIGH BEAMS. THE LICENSE PLATE LIGHTS ALSO TURNED OFF (THE SAME TIME). I AND A COUPLE OTHERS HAVE READ THE MANUAL AND HAVE CHECKED AND RECHECKED FUSES. I EVEN REPLACED THE FUSES JUST IN CASE. O'REILLY, ADVANCE AUTO, AND AUTO ZONE HAVE ALL STATED THAT THEY WOULD BE HAPPY TO SELL ME MORE HEADLIGHTS, BUT IT WOULD NOT RESOLVE THE PROBLEM BECAUSE IT SOUNDED MORE LIKE AND ELECTRICAL ISSUE AND UNTIL THAT IS ADDRESSED I WOULD MORE THAN LIKELY HAVE TO REPLACE THE HEADLIGHTS MORE THAN ONCE WITHIN 6 MONTHS. I HAVE CHECKED FORUMS AND HAVE READ THAT THIS HAS HAPPENED TO SEVERAL SUZUKI KIZASHI OWNERS AND WITHOUT RESOLUTIONS THAT PERMANENTLY FIX THIS COMMON PROBLEM.
NHTSA complaint #10896209 — an unverified report by a vehicle owner.
at 72,000 milesAntioch, TN
ELECTRICAL SYSTEM
I BOUGHT MY SUZUKI DURING SEPTEMBER 2015. FOUR MONTHS AFTER MY PURCHASE THE HEADLIGHTS SUDDENLY TURNED OFF. THE DAYTIME RUNNING LIGHTS WORK AS WELL AS MY HIGH BEAMS. IN ORDER FOR ME TO DRIVE AT NIGHT, THE HIGH BEAMS ARE ON. MY HIGH BEAMS ARE ALSO NOT BRIGHT ENOUGH TO BE CONSIDERED HIGH BEAMS. THE LICENSE PLATE LIGHTS ALSO TURNED OFF (THE SAME TIME). I AND A COUPLE OTHERS HAVE READ THE MANUAL AND HAVE CHECKED AND RECHECKED FUSES. I EVEN REPLACED THE FUSES JUST IN CASE. O'REILLY, ADVANCE AUTO, AND AUTO ZONE HAVE ALL STATED THAT THEY WOULD BE HAPPY TO SELL ME MORE HEADLIGHTS, BUT IT WOULD NOT RESOLVE THE PROBLEM BECAUSE IT SOUNDED MORE LIKE AND ELECTRICAL ISSUE AND UNTIL THAT IS ADDRESSED I WOULD MORE THAN LIKELY HAVE TO REPLACE THE HEADLIGHTS MORE THAN ONCE WITHIN 6 MONTHS. I HAVE CHECKED FORUMS AND HAVE READ THAT THIS HAS HAPPENED TO SEVERAL SUZUKI KIZASHI OWNERS AND WITHOUT RESOLUTIONS THAT PERMANENTLY FIX THIS COMMON PROBLEM.
NHTSA complaint #10896209 — an unverified report by a vehicle owner.
at 79,468 milesGoldsboro, NC
POWER TRAIN
TL* THE CONTACT OWNS A 2011 SUZUKI KIZASHI. THE CONTACT STATED THAT WHEN ATTEMPTED TO START, THE VEHICLE WOULD FAIL TO START. IN ADDITION, THE CONTACT STATED THAT WHILE THE GEAR SHIFTER IN PARK, THE VEHICLE WOULD ROLL BACKWARDS. THE FAILURE RECURRED NUMEROUS TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,468.
NHTSA complaint #10871943 — an unverified report by a vehicle owner.
Raymond, ME
EXTERIOR LIGHTING
THE CHIEF COMPLAINT IS THIS CAR IS GOING THRU HIGH AND LOW BEAM BULBS LIKE NO TOMORROW, WE BOUGHT THIS CAR BRAND NEW FROM A AUTHORIZED DEALER AND THEY ARE THE ONES INSTALLING THE BULBS NOT ME, WE DID NOT HAVE ANY ISSUES WITH THE BULBS UP UNTIL 2 YEARS AGO PLUS AND IT'S LIKE THE FLOODGATES HAVE LET LOOSE, RIGHT AT THIS MOMENT THE CAR HAS BLOWN 2 LOW BEAMS IN THE LAST WEEK AND WE'RE SICK OF IT. IT WOULDN'T BE SO BAD IF I COULD CHANGE THEM MYSELF BUT YOU HAVE TO LOOSEN THE BUMPERS ON A LIFT TO CHANGE THE [XXX] BULBS, HOW CRAZY IS THAT!!!!!! I JUST WISH THE DEALERS WOULD GROW A PAIR AND GO AFTER SUZUKI TO MAKE THEM SOLVE THE PROBLEM OR PAY FOR THE CHANGES EACH TIME (WE) THE CAR OWNERS HAD TO GO IN THE GARAGE. THE AIR BAG ISSUES ARE BAD BUT WHAT ABOUT THE SAFETY ON VISIBILITY ON NIGHTTIME DRIVING WHEN BULBS BLOW OUT . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10839850 — an unverified report by a vehicle owner.
at 27,000 milesLOS Angeles, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2011 SUZUKI KIZASHI. WHILE DRIVING 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. UPDATED 09/18/15
NHTSA complaint #10743983 — an unverified report by a vehicle owner.
Mchenry, IL
EXTERIOR LIGHTING
REPLACED DRIVER SIDE HEADLIGHT JAN OF 2014, AUG OF 2014, DEC OF 2014 AND JULY OF 2015. IT IS ALWAYS THE DRIVER SIDE THAT GOES OUT EVERY 6 OR 7 MONTHS. BECAUSE THE BULB BURNS OUT SO OFTEN, ITS BECOMING A HAZARD TO DRIVING AT NIGHT TIME. I HAVE MADE SURE TO ALWAYS HAVE AN EXTRA BULB WHEN 6 MONTHS IS APPROACHING JUST IN CASE. THIS IS NOT SOMETHING WE SHOULD HAVE TO REPLACE EVERY 6 MONTHS ON A NEWER CAR
NHTSA complaint #10731592 — an unverified report by a vehicle owner.
at 67,000 milesFall River, MA
EXTERIOR LIGHTING
I PURCHASED THIS VEHICLE ABOUT A YEAR AGO. DECEMBER OF 2014 ONE OF MY LOW BEAM HEADLIGHTS BURNT OUT. FOLLOWED BY THE SECOND BURNING OUT A COUPLE OF DAYS LATER. NOW I WENT TO A TRADE SCHOOL FOR AUTO MECHANICS AND KNOW HOW TO REPLACE HEADLIGHT BULBS AS I HAVE DONE IT PLENTY OF TIMES ON OTHER VEHICLES. AFTER REPLACING BOTH BULBS WITH OEM REPLACEMENTS THEY WORKED FINE, NO ISSUES, JUST IT WAS A PAIN IN THIS VEHICLE TO CHANGE. AFTER ABOUT 2 MONTHS ONE WENT OUT AGAIN. THEY WERE REPLACED AGAIN WITH HIGHER QUALITY/RATED BULBS. AGAIN AFTER ABOUT 2 MONTHS SAME ISSUE. I HAVE GONE ON SUZUKI FORUMS AND DONE MY RESEARCH ON THIS ISSUE AND HAVE SEEN MANY CONSUMERS WITH THE SAME PROBLEM. WONDERING WHY THIS IS NOT A RECALL SINCE ITS A SEVER SAFETY ISSUE WHILE DRIVING AT NIGHT TIME. MAKING IT EXTREMELY DIFFICULT TO SEE PEDESTRIANS, ANIMALS ECT. PLEASE HELP RESOLVE THIS ISSUE.
NHTSA complaint #10694318 — an unverified report by a vehicle owner.
at 67,000 milesFall River, MA
ELECTRICAL SYSTEM
I PURCHASED THIS VEHICLE ABOUT A YEAR AGO. DECEMBER OF 2014 ONE OF MY LOW BEAM HEADLIGHTS BURNT OUT. FOLLOWED BY THE SECOND BURNING OUT A COUPLE OF DAYS LATER. NOW I WENT TO A TRADE SCHOOL FOR AUTO MECHANICS AND KNOW HOW TO REPLACE HEADLIGHT BULBS AS I HAVE DONE IT PLENTY OF TIMES ON OTHER VEHICLES. AFTER REPLACING BOTH BULBS WITH OEM REPLACEMENTS THEY WORKED FINE, NO ISSUES, JUST IT WAS A PAIN IN THIS VEHICLE TO CHANGE. AFTER ABOUT 2 MONTHS ONE WENT OUT AGAIN. THEY WERE REPLACED AGAIN WITH HIGHER QUALITY/RATED BULBS. AGAIN AFTER ABOUT 2 MONTHS SAME ISSUE. I HAVE GONE ON SUZUKI FORUMS AND DONE MY RESEARCH ON THIS ISSUE AND HAVE SEEN MANY CONSUMERS WITH THE SAME PROBLEM. WONDERING WHY THIS IS NOT A RECALL SINCE ITS A SEVER SAFETY ISSUE WHILE DRIVING AT NIGHT TIME. MAKING IT EXTREMELY DIFFICULT TO SEE PEDESTRIANS, ANIMALS ECT. PLEASE HELP RESOLVE THIS ISSUE.
NHTSA complaint #10694318 — an unverified report by a vehicle owner.
at 6,300 milesWest Orange, NJ
FUEL/PROPULSION SYSTEM
WHILE AT IDLE THE SERVICE ENGINE LITE CAME ON. THE FOLLOWING CODE WAS PULLED VIA DIAGNOSTIC TOOL.CODE #456. GAS EVAPORATOR LEAK. THIS VEHICLE HAS HAD THE REQUIRED RECALL PERFORMED. OBVIOUSLY NOT THE FIX FOR THE RECALL PROBLEM.
NHTSA complaint #10683690 — an unverified report by a vehicle owner.
at 93,557 milesRavena, NY
FUEL SYSTEM, GASOLINE
MY KIZASHI WENT INTO DEALERSHIP FOR RECALL NOTICE NHTSA CAMPAIGN NUMBER: 14V464000 , THE EVAP CANISTER AIR VENT LINE WAS CLOGGED, SO THEY REPLACED. AS PER RECALL NOTICE THE GAS TANK WAS ALSO SUPPOSED TO BE REPLACED, AND DEALERSHIP DECIDED IT WAS NOT NECESSARY !!!!
NHTSA complaint #10638203 — an unverified report by a vehicle owner.
at 23,651 milesNorthumberland, PA
EXTERIOR LIGHTING
I BOUGHT MY 2011 SUZUKI KAZASHI PRE-OWNED WITH A LITTLE OVER 22,000 MILES ON IT IN FEBRUARY OF 2013. A LITTLE LESS THAN 2 MONTHS LATER, MY DRIVER'S SIDE LOW BEAM HEADLIGHT WAS OUT. I REPLACED BOTH LOW BEAM HEADLIGHTS MYSELF AS I ALWAYS REPLACE THE PAIR IF ONE GOES OUT. IT WENT OUT AGAIN IN MARCH 2014. THIS TIME, I HAD MY MECHANIC REPLACE IT BECAUSE REPLACING THE BULBS WERE A PAIN, AND I HAD TO GET AN OIL CHANGE AND HAVE MY TIRES BALANCED AND ROTATED AND MY WHEELS ALIGNED ANYWAY. ON MAY 19TH, ON A RAINY, FOGGY MORNING, I NOTICED THAT THE HEADLIGHT WAS OUT AGAIN... LESS THAN 2 MONTHS AND LESS THAN 5,000 MILES LATER. I HAVE NOT REPORTED THE INCIDENT BECAUSE SUZUKI DEALERSHIPS IN MY AREA PRETTY MUCH ALL CLOSED THEIR DOORS THE MONTH AFTER I BOUGHT THE CAR. I'M SURPRISED THAT THERE ISN'T A RECALL FOR THIS ISSUE AS IT DEALS WITH SAFETY (SEEING AT NIGHT).
NHTSA complaint #10593867 — an unverified report by a vehicle owner.
at 30,000 milesChesapeake, VA
EXTERIOR LIGHTING
MY HEADLIGHTS HAVE GONE OUT EITHER ONE OR SOMETIMES BOTH. EITHER LOW BEAM OR DAY LIGHTS. ALL DEALERSHIP DOES IS REPLACE THE BULB BUT NOT FIX THE PROBLEM. THIS HAS HAPPENED MORE THAN A HANDFUL OF TIMES SINCE 2012. THIS IS FRUSTRATING AND I HATE THIS CAR. IT SOUNDS TO ME LIKE AN ELECTRICAL ISSUE BUT THEY CAN'T FIND ANYTHING WRONG WITH IT.
NHTSA complaint #10577737 — an unverified report by a vehicle owner.
at 30,000 milesChesapeake, VA
ELECTRICAL SYSTEM
MY HEADLIGHTS HAVE GONE OUT EITHER ONE OR SOMETIMES BOTH. EITHER LOW BEAM OR DAY LIGHTS. ALL DEALERSHIP DOES IS REPLACE THE BULB BUT NOT FIX THE PROBLEM. THIS HAS HAPPENED MORE THAN A HANDFUL OF TIMES SINCE 2012. THIS IS FRUSTRATING AND I HATE THIS CAR. IT SOUNDS TO ME LIKE AN ELECTRICAL ISSUE BUT THEY CAN'T FIND ANYTHING WRONG WITH IT.
NHTSA complaint #10577737 — an unverified report by a vehicle owner.
at 29,900 milesFrederick, MD
AIR BAGS
PASSENGER AIRBAG OFF SIGN ON IN THE DASH BOARD EVEN WITH A 130LB ADULT SITTING IN THE FRONT SEAT. CAR REQUIRED A SHUTDOWN AND A RESTART FOR THE WARNING TO GO OFF.
NHTSA complaint #10523652 — an unverified report by a vehicle owner.
at 35,754 milesBelle Plaine, MN
EXTERIOR LIGHTING
VEHICLE LOW BEAM HEADLIGHTS HAVE GONE OUT ON 5 DIFFERENT OCCASIONS. SOMETIMES AT THE SAME TIME & OTHERS JUST A FEW DAYS APART. HEADLAMPS HAVE ALWAYS BEEN FIXED AT DEALER SITE. THEY HAVE RUN CHECKS ON ELECTRICAL SYSTEM & HAVE FOUND NOTHING. THEY HAVE OPENED TICKET WITH SUZUKI & THEY APPEAR TO BE IGNORING THE PROBLEM. FILED COMPLAINT WITH SUZUKI DISPUTE SETTLEMENT PROGRAM & BECAUSE IT WAS OUT OF THE WARRANTY PERIOD WHEN COMPLAINT WAS FILED THEY WOULD NOT COVER IT. I HAVE SENT A LETTER TO SUZUKI ASKING THEM TO EITHER FIX PROBLEM CORRECTLY OR PURCHASE VEHICLE BACK FROM ME. HAVE NOT HEARD A WORK FROM THEM REGARDING THIS. WILL BE SPEAKING WITH ATTORNEY REGARDING THIS. THERE IS NO WARNING WHEN HEADLIGHTS GO OUT, SO THEY ARE CHECKED ON A DAILY BASIS. VEHICLE IS DRIVEN ALOT & IN VARIOUS WEATHER & LIGHTING CONDITIONS. I HAVE BEEN TOLD BY DEALERSHIP THAT THEY HAVE TWO OTHER 2011 KIZASHI'S THAT ARE HAVING THE SAME PROBLEM.
NHTSA complaint #10522533 — an unverified report by a vehicle owner.