FaultScore

2016 Tesla Model X window and wiper problems

33 of the 684 complaints about the 2016 Tesla Model X are about the glass, mirrors and wipers — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 42,199 miles.

A

33

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Visibility/Wiper 25 75.8%
Visibility 6 18.2%
Windshield 1 3.0%
Sun/Moon Roof Assembly 1 3.0%

What owners said

Filed with NHTSA, in their own words.

Cresskill, NJ

VISIBILITY/WIPER

The car door propped open as I was driving the vehicle. There have been multiple repeated concerns that I have had with this vehicle. It is unsafe.

NHTSA complaint #11571745 — an unverified report by a vehicle owner.

at 30,000 miles San Ramon, CA

VISIBILITY

The contact owns a 2016 Tesla Model-X. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the center display intermittently turned blank while driving. Additionally, the contact stated that upon engaging the turn signals, there was no indication that the turn signals were engaged. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 30,000. Parts distribution disconnect.

NHTSA complaint #11504666 — an unverified report by a vehicle owner.

at 50,000 miles Morgan Hill, CA

VISIBILITY

The contact owns a 2016 Tesla Model X. The contact stated that his vehicle was previously included in NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the main computer screen would intermittently fail to operate as needed. The contact had taken the vehicle to a service center where it remained in their possession. The contact was informed that dealer was unable to install a chip needed to perform the recall repair. The contact was then informed that the entire computer system needed to be replaced out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 50,000.

NHTSA complaint #11480161 — an unverified report by a vehicle owner.

at 70,000 miles Matthews, NC

VISIBILITY

The contact owns a 2016 Tesla Model X. The contact stated that the display screen went blank while driving at various speeds without warning. The contact restarted the vehicle and the display screen functionality returned; however, the failure recurred soon after restart. The contact then received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact took the vehicle to a service center and was informed that there was a limited amount of parts to repair the vehicle. The contact was informed that the vehicle was not on the priority list for the recall repair. The manufacturer was notified of the failure. The vehicle remained at the dealer and was not yet repaired. The failure mileage was approximately 70,000. Parts distribution disconnect.

NHTSA complaint #11428915 — an unverified report by a vehicle owner.

at 76,000 miles Mount Laurel, NJ

VISIBILITY

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CENTER DISPLAY SCREEN WOULD NOT TURN ON OR WOULD BLACK OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT HE WOULD BE CONTACTED WHEN THE HARDWARE EMMC UPGRADE WAS AVAILABLE. THE FAILURE MILEAGE WAS 76,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11414183 — an unverified report by a vehicle owner.

at 57,000 miles Tracy, CA

VISIBILITY

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE INSTRUCTION SCREEN FAILED TO FUNCTION PROPERLY OR TURN ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TESLA (6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925) 361-1173) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

NHTSA complaint #11407088 — an unverified report by a vehicle owner.

at 39,000 miles Campbell, CA

VISIBILITY/WIPER

WHILE LOOKING THROUGH THE WINDSHIELD AT ANY TIME (WHILE IN MOTION, STATIONARY, DAY OR NIGHT), THOUGH MORE PRONOUNCED IN THE EVENING, LIGHTED IMAGES, SUCH A TAIL LIGHTS, STREET LAMPS ETC HAVE A DOUBLE OR TRIPLE AFFECT CAUSING IMAGES ON THE ROAD TO APPEAR MORE BLURRY. THE WINDSHIELD IS THE ISSUE AS NEWER MODELS WITH UPDATED WINDSHIELD HAS ELIMINATED THIS ISSUE

NHTSA complaint #11394704 — an unverified report by a vehicle owner.

at 67,000 miles Costa Mesa, CA

VISIBILITY/WIPER

TOUCH SCREEN STAYED OFF FOR MORE THAN 30 MINUETS ON A 2 HOUR FREEWAY DRIVE WITH NO CONTROL OF THE VEHICLES DEFROSTER, CLIMATE, NAVIGATION OR AUDIO CONTROLS. TOUCH SCREEN DOES NOT ALWAYS RESPOND AND GLITCHES. REAR VIEW CAMERA DOES NOT ALWAYS RESPOND NOR WORKS IMMEDIATELY WHEN IN REVERSE AND GOES ALL BLACK. DEFROST WOULD NOT WORK ON FREEWAY MULTIPLE TIMES DUE TO BLACK NON RESPONSIVE SCREEN. REAR DRIVER SEAT SEQUELS/SQUEAKS A LOT WHEN SAT IN. CAR OFTEN TAKES A MINUTE OR LONGER FOR THE DASHBOARD AND TOUCHSCREEN TO TURN ON. BATTERY DOES NOT HOLD CORRELATING CHARGE TO MILES DRIVEN. LOUD WHIRLING/GRINDING WHEN ACCELERATING...

NHTSA complaint #11394301 — an unverified report by a vehicle owner.

at 49,000 miles Frisco, TX

VISIBILITY/WIPER

EVER SINCE I BOUGHT MY 2016 TESLA MODEL X I HAVE BEEN HAVING PROBLEMS WITH THE MCU (MAIN SCREEN) IT KEEPS FREEZING UP, IT WON'T RESPOND TO MY TOUCH COMMANDS, I CAN NOT CHANGE THE SUSPENSION SETTINGS, DRIVING SETTINGS, CLIMATE CONTROL, DISABLING PIN AND EVERYTHING THAT IS RELATED TO THE SCREEN WHICH IS BASICALLY ALL FUNCTIONS OF THE VEHICLE. MY TESLA IS UNDER FULL FACTORY WARRANTY AND I HAVE TAKEN IT TO SERVICE FOR THE SAME PROBLEM ALONG WITH SOME OTHER ISSUES 4 OR 5 TIMES, EVERY TIME TESLA SERVICE CENTER TELLS ME THAT THE SCREEN PROBLEM IS A KNOWN ISSUE AND ENGINEERS ARE WORKING ON A SOFTWARE FIX FOR IT. I HAVE NEVER BEEN ABLE TO FULLY GET A USE OUT OF ALL FEATURES DUE TO THIS PROBLEM. TESLA HAS NOT BEEN ABLE TO GIVE ME A TIMEFRAME ON WHEN THEY ARE GOING TO SEND THE UPDATE TO FIX THE ISSUE WITH THE SCREEN. MEANWHILE ME AND MY FAMILY ARE AT THE RISK OF NOT BEING ABLE TO START AND DRIVE THE VEHICLE IF SCREEN IS FROZEN AND WE WOULD HAVE TO RESET THE SYSTEM WHICH USUALLY TAKES SEVERAL MINUTES. BACKUP CAMERA DOESN'T SHOW THE PICTURE, SCREEN GETS DISTORTED. I NOTICED UNEVEN TIRE WEAR WHICH I WAS TOLD BY TESLA THAT IT WAS DUE TO SUSPENSION SETTINGS AND I WAS DRIVING IT IN LOW MODE. I CAN'T CHANGE THE SETTINGS DUE TO SCREEN NOT FUNCTIONING. I HAVE GIVEN TESLA SEVERAL OPPORTUNITIES TO FIX THE ISSUE AND THEY FAILED. MY LAST SERVICE THEY WANTED TO CHARGE ME AROUND $1700 (50% OFF) TO RELAPSE THE SCREEN WHICH SHOULD BE FULLY COVERED UNDER WARRANTY. PROBLEM HAPPENS DURING DRIVE OR WHILE STATIONARY.

NHTSA complaint #11391079 — an unverified report by a vehicle owner.

at 43,399 miles Houston, TX

VISIBILITY/WIPER

MY 2016 TESLA MODEL X'S MCU IS OFTEN FREEZING, RESTARTING, OR GOING COMPLETELY BLACK WHILE DRIVING AND WHILE PARKED. WHEN THIS HAPPENS, I'M UNABLE TO ACCESS ANY OF THE FEATURES OF THE CAR BUT MORE IMPORTANTLY, THE REARVIEW CAMERA DOES NOT WORK WHEN THE MCU IS HAVING AN ISSUE. WITH THE SMALL REAR WINDOW, I CANNOT SEE ANY CHILDREN OR PEOPLE BEHIND MY VEHICLE. REVERSING WITH NO REAR VIEW CAMERA IS DANGEROUS. I'M ALSO UNABLE TO TURN ON THE FOG LIGHTS WHEN NEEDED. I'VE BROUGHT IT INTO TESLA TWICE ALREADY AND EACH TIME, THEY HAVE SAID THAT THEY CLEARED THE MEMORY AND DISCONNECTED THE BATTERY FOR A MOMENT AND RECONNECTED. THIS HAS NOT FIXED THE ISSUE. JUST TODAY, THE MCU SCREEN AND MY ICC SCREEN SHUT DOWN FOR A FEW MINUTES WITHOUT ANY NOTICE. I RECORDED THE INCIDENT. I'VE SPOKEN TO OTHER OWNERS AND IT SEEMS TO BE A COMMON ISSUE.

NHTSA complaint #11390716 — an unverified report by a vehicle owner.

at 90,000 miles Wilmington, DE

VISIBILITY/WIPER

THE MAIN COMPUTER SCREEN STOPS WORKING WHICH CAUSES THE HVAC DEFROSTER AND OTHER CONTROLLING UNITS OF THE CAR TO STOP WORKING WHILE IN DRIVE.

NHTSA complaint #11389256 — an unverified report by a vehicle owner.

at 75,000 miles Lakewood, NJ

VISIBILITY/WIPER

THE CENTER DISPLAY AND SOMETIMES EVEN THE MAIN DISPLAY BLACK OUT DURING DRIVING. MOST TIMES THE SYSTEM REQUIRES A REBOOT WHICH CAN TAKE A FEW MINUTES. DURING THE TIME WHERE THE SCREEN ARE NOT VISIBLE YOU HAVE NO CONTROL OVER HEADLIGHTS OR THE ABILITY TO DEFROST THE WINDSHIELD. IN ADDITION THE CAMERA WHICH IS DISPLAYED WHILE DRIVING IS ALSO UNAVAILABLE. IF THE CENTER SCREEN GOES BLACK THEN YOU CAN'T SEE HOW FAST YOUR GOING OR IF YOUR PARK, DRIVE OR REVERSE.

NHTSA complaint #11388350 — an unverified report by a vehicle owner.

at 31,000 miles Irvine, CA

VISIBILITY/WIPER

ON A WEEKLY BASIS, MY CENTER CONSOLE THAT HAS CONTROLS FOR LIGHTS, DEFROSTERS, A/C WILL FREEZE AND GO BLANK FOR AN APPROXIMATE 2 MINUTE REBOOT. THIS IS WHILE DRIVING THE VEHICLE. THE ABILITY TO ADJUST THE WINDSHIELD FRONT AND REAR, ARE INACCESSIBLE AT THIS TIME. THIS WILL HAPPEN IN MOTION WHETHER ON A CITY STREET OR HIGHWAY.

NHTSA complaint #11388370 — an unverified report by a vehicle owner.

at 50,000 miles Somerset, NJ

VISIBILITY/WIPER

REAR VIEW CAMERA IS TOO DARK IN LOW LIGHT CONDITIONS (PARTICULARLY NIGHT TIME). ONLY OCCURS ON CARS WITH UPDATED INFOTAINMENT SYSTEMS (REFERRED TO AS "MCU2"). IMAGE IS VERY HARD TO MAKE OUT, EXHIBITING HIGH LEVELS OF BLACK CRUSH, MAKING IT VERY UNSAFE WHEN PARKING OR DRIVING.

NHTSA complaint #11387082 — an unverified report by a vehicle owner.

at 50,151 miles Fremont, CA

VISIBILITY/WIPER

I WENT TO START MY CAR AND THE SCREEN WAS BLACK. MY CAR HASN'T BEEN DRIVEN FOR 5 MONTHS SINCE I WAS TRAVELING. I HAD CLEARED ALL OF THE MEMORY (NAVIGATION, ADDRESSES, MUSIC STATIONS, ETC.), PRIOR TO LEAVING. I WAS IN TRAFFIC AND THE TURNING SIGNALS DIDN'T WORK. THE SAFETY OF THE CAR FELT COMPROMISED SINCE THE TURNING SIGNALS, REAR BACKUP CAMERA, SUSPENSION -BASICALLY MOST OF THE CAR CONTROLS WERE IN-OPERATABLE.

NHTSA complaint #11344074 — an unverified report by a vehicle owner.

at 76,820 miles Starkville, MS

VISIBILITY/WIPER

THE MCU DIED, PREVENTING USE OF THE BACKUP CAMERA CREATING A HAZARD WHILE BACKING UP WITH LOW VISIBILITY.

NHTSA complaint #11342059 — an unverified report by a vehicle owner.

at 65,000 miles Aromas, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD AN IMPACT ON THE ROOF OF THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE ROOF AND BECAME AWARE THAT THE GLASS PANEL FOR THE SUNROOF HAD DETACHED FROM THE SUN ROOF ASSEMBLY. THE VEHICLE WAS TAKEN TO TESLA (1901 DEL MONTE BLVD, SEASIDE, CA 93955, 831-264-6896) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HAD TO BE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, DECLINED TO PROVIDE ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.*DT

NHTSA complaint #11338380 — an unverified report by a vehicle owner.

at 77,000 miles Bronwood, GA

VISIBILITY/WIPER

CENTER SCREEN IS BLACK. AC IS NOT ACCESSIBLE.

NHTSA complaint #11331331 — an unverified report by a vehicle owner.

at 41,000 miles Campbell, CA

VISIBILITY/WIPER

VIEWING THROUGH THE FRONT WINDSHIELD CREATES "DOUBLE VISION" EFFECT MOST NOTICEABLE IN THE EVENING WITH LIGHTS, CAUSING FOR OBJECTS TO LOOK BLURRED, CREATING EYE STRAIN AND UNCOMFORTABLE DRIVING. MOST NOTABLE ARE TAILLIGHTS AND SIGNAL LIGHTS THAT APPEAR TO MULTIPLY.

NHTSA complaint #11316880 — an unverified report by a vehicle owner.

at 50 miles Newnan, GA

VISIBILITY/WIPER

WINDSHIELD CAUSES A DOUBLE VISION ISSUE WITH OBJECTS INCLUDING OTHER VEHICLES AND BARRIERS, AS WELL AS LIGHTS INCLUDING, HEADLIGHTS, TAIL LIGHTS, BRAKE LIGHTS, TRAFFIC LIGHTS, STREET LAMPS, AND ANY OTHER LIGHTING. THIS HAPPENS DURING THE DAY AND NIGHT. CAUSES ISSUES WITH VISION AND CAUSES HEADACHES WHILE DRIVING. THIS HAS BEEN AN ISSUE SINCE PURCHASE OF THE VEHICLE.

NHTSA complaint #11157011 — an unverified report by a vehicle owner.

at 100 miles Elmhurst, IL

VISIBILITY/WIPER

THE TESLA MODELS X COMES WITH A TINTED REAR WINDSHIELD. THIS IS VERY BAD A NIGHT, LIMITING THE VISIBILITY THROUGH THE READ WINDSHIELD.TELSA HAS CLEAR REAR WINDHEILS FOR THE MODELS SW AND E. THE TESLA MODEL X ONLY COMES WITH A TINTED REAR WINDSHIELD. NO OPTION IS AVAILABLE FOR A CLEAR REAR WIN SHIELD. THE NHTSA SHOULD COMPEL TESLA TOO OFFER/CHANGE THE REAR WINDSHIELDS ON THE MODEL X, FOR THIS WHO WANT A CLEAR REA WINDSHIELD

NHTSA complaint #11119458 — an unverified report by a vehicle owner.

Rancho Santa FE, CA

VISIBILITY

2016 TESLA X. CONSUMER WRITES IN REGARDS TO MIDDLE HEAD REST OBSTRUCTING VIEW WHEN TRYING TO USE REAR VIEW MIRROR. *LD

NHTSA complaint #11096249 — an unverified report by a vehicle owner.

Evanston, IL

VISIBILITY/WIPER

DOUBLE AND TRIPLE GHOSTING OF LIGHTS THROUGH THE WINDSHIELD. I WILL SEE FALSE IMAGES OF HEADLIGHTS, STREETLIGHTS, TRAFFIC LIGHTS, REFLECTIONS OF THE SUN ON CARS, ETC. THESE FALSE IMAGES FLOAT ABOVE THEIR SOURCE AT VARYING HEIGHTS AS MY CAR APPROACHES THE SOURCE. IN HEAVY TRAFFIC WITH A LOT OF LIGHTS, IT IS IMPOSSIBLE ACCURATELY TO DISCERN REALITY.

NHTSA complaint #11021409 — an unverified report by a vehicle owner.

at 30 miles Corvallis, OR

VISIBILITY/WIPER

THERE IS SEVERE GHOSTING WHEN LOOKING AT ONCOMING TRAFFIC DURING THE DAY AND NIGHT. THE LIGHTS INSTEAD OF 1 LIGHT BECOMES 2 SETS OF LIGHTS CAUSING CONFUSION.

NHTSA complaint #10994139 — an unverified report by a vehicle owner.

Medford, OR

VISIBILITY/WIPER

LATE 2016 TESLA MX STILL SUFFER FROM GHOSTING/SECONDARY IMAGES/DOUBLE IMAGES. IN MY CASE IT IS THAT BAD THAT IS HARD TO TELL HOW MANY CARS ARE DRIVING ON THE ROAD AT NIGHT. THE SECONDARY IMAGES APPEAR ABOVE THE CAR AND IT'S HARD TO SAY IF THERE IS A CAR BEHIND THE CAR PRODUCING THE GHOSTING. THE SECONDARY LIGHT IS ALSO VERY INTENSE. I HAVE DRIVEN OTHER TESLAS AND THE ISSUE IS NOT THAT BAD FOR ALL BUT STILL BAD FOR A HI END CAR AND COMPARED TO 20.000 CARS. TESLA FAILS TO RECOGNIZE THE ISSUE AND THEY SAY THEIR WINDSHIELD PASS THEIR TESTS. EITHER THEY LIE OR THE TESTS ARE WRONG. IN OTHER CARS TESLAS I'VE TESTED THE GHOSTING IS NOT THAT INTENSE BUT STILL BAD AND I NOTICED 2 SECONDARY IMAGES, ONE UNDER THE CAR AND ONE ABOVE THE CAR.

NHTSA complaint #10969718 — an unverified report by a vehicle owner.

at 12,000 miles Chico, CA

VISIBILITY:WINDSHIELD

MY TESLA MODEL X HAS SEVERE WINDSHIELD SECONDARY IMAGE SEPARATION (GHOSTING). THE LIGHTS OF ONCOMING CARS HAVE TRIPLE IMAGES THAT ARE RADIATE SEVERAL METERS ABOVE THE ORIGIN OF LIGHT. THIS MAKES DRIVING AT NIGHT A DANGEROUS AND EXHAUSTING EXPERIENCE AS I TRY TO DIFFERENTIATE BETWEEN THE REAL LIGHTS AND THE SECONDARY IMAGES. ADDITIONALLY, THE TAIL LIGHTS OF AUTOS ARE ALSO DOUBLED MAKING THE CARS IN FRONT OF ME BLURRY. LASTLY, TRAFFIC LIGHTS ARE ALSO DISPLAYING SECONDARY IMAGE SEPARATION MAKING IT DIFFICULT TO ACCURATELY READ TRAFFIC LIGHTS. CURRENTLY, I AM AVOIDING DRIVING AT NIGHT TO AVOID THE DANGER OF SEEING MULTIPLE IMAGES. I MADE A VIDEO OF THE EXPERIENCE OF SECONDARY IMAGE SEPARATION WHEN DRIVING MY MODEL X: HTTPS://WWW.YOUTUBE.COM/WATCH?V=EIBJQDN0NE0 I WOULD LIKE TESLA TO REPLACE MY WINDSHIELD WITH A WINDSHIELD THAT DOES NOT EXHIBIT SECONDARY IMAGE SEPARATION, BUT I HAVE BEEN UNABLE TO GET THEM TO REPLY WITH MY REQUEST.

NHTSA complaint #10948599 — an unverified report by a vehicle owner.

at 8,000 miles SAN Jose, CA

VISIBILITY/WIPER

MY TESLA MODEL X HAS A WINDSHIELD THAT IS CAUSING DOUBLE VISION OR ALSO REFERRED TO AS "GHOSTING" OF APPROACHING CAR HEADLIGHTS, TRAFFIC SIGNALS, DURING DARK OR NIGHT TIME. MORE SPECIFICALLY, AS A DRIVER I CAN SEE BLURRED OR DOUBLE FOR EACH TRAFFIC SIGNAL LIGHT OR HEADLIGHTS OF APPROACHING CARS OR TAIL LIGHTS OF CARS AHEAD OF ME. THIS IS A SEVERE SAFETY RISK. ESPECIALLY ON UNDIVIDED HIGHWAY, THIS CAUSES SEVER DISTORTION OF VISION AND ALMOST CAUSED AN ACCIDENT TWICE. MY FAMILY AND I HAD A NARROW ESCAPE. I HAVE REPORTED THIS TO TESLA. I HAVE A SERVICE REPORT FROM TESLA THAT CONFIRMS THIS FLAW/ISSUE. HOWEVER, THEY HAVE DONE NOTHING TO ADDRESS THIS ISSUE FOR SEVERAL MONTHS.

NHTSA complaint #10944367 — an unverified report by a vehicle owner.

at 500 miles Gallatin, TN

VISIBILITY/WIPER

THE WINDSHIELD ON MY MODEL X HAS SEVERE GHOSTING. AT NIGHT, IMAGES OF CAR HEADLIGHTS (AS WELL AS ANY OTHER LIGHT SOURCE) ARE TRIPLED AND SOMETIMES QUADRUPLED DUE TO THE DEFECTIVE STATE OF THE WINDSHIELD. CAR HEADLIGHTS AND OTHER LIGHTS SOURCES ALSO HAVE A STRONG, STREAKING GLARE DUE TO THE WINDSHIELD. ALL OF THIS COMBINED IS LEADING TO A DANGEROUS SITUATION WHEN DRIVING AT NIGHT, BECAUSE I AM SEEING A MULTIPLICITY OF LIGHT SOURCES WHEN ENCOUNTERING ONCOMING TRAFFIC. I HAVE CONTACTED TESLA NUMEROUS TIMES, ONLY TO BE TOLD THAT NO FIX IS ORDER. I HAVE MULTIPLE EMAILS TO CONFIRM THIS. ALSO, I HAVE PICTURES I HAVE TAKEN FROM THE DRIVER'S SEAT AT NIGHT. DUE TO MY CAMERA QUALITY, THESE PICTURES DO NOT ACCURATELY DISPLAY THE EXTREME LEVEL OF GHOSTING, BUT ONE CAN EXTRAPOLATE.

NHTSA complaint #10918798 — an unverified report by a vehicle owner.

at 2,000 miles Beverley Hills, CA

VISIBILITY/WIPER

MANY OWNERS ARE COMPLAINING ON THE FORUMS ABOUT GHOSTING IN THE MODEL X WINDSCREEN BUT DUE TO THEIR INFATUATION WITH TESLA AND ELON MUSK VERY FEW OF THEM ARE BOTHERING TO REPORT TO NHTSA THIS IS A TYPICAL CONVERSATION ON THE TOPIC. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/I-DONT-THINK-TESLA-WILL-TAKE-GHOSTING-SERIOUSLY.76523/PAGE-3 KAM SHAHID, SEP 20, 2016 NEW ELECTRICITY SAID: ↑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

NHTSA complaint #10910119 — an unverified report by a vehicle owner.

at 1,600 miles OAK Park, IL

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE DRIVING APPROXIMATELY 55 TO 60 MPH, THE WINDOW WAS DIFFICULT TO OPEN AND CLOSE. THE WINDOW TRIM BECAME DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TRIM WAS REPLACED. THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

NHTSA complaint #10894344 — an unverified report by a vehicle owner.

Other 2016 Tesla Model X problems

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