35 of the
684 complaints about the 2016 Tesla Model X are about the
throttle and cruise control — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
2,000 miles.
F
35
Complaints
19
Crashes
0
Fires
5
Injuries
Exactly what failed
Vehicle Speed Control
35100.0%
Acceleration & Cruise Control across every Tesla Model X year
I was driving the vehical when something went wrong. The vehicle showed a warning stating "ABS disabled". I was worried by this, when I saw further warnings appear including "Safety restraint system issue" "Power braking assist reduced" and something about steering. The dashboard also showed "Park Brake fault" and a red icon with a seatbelt and another with an airbag. Alarmed, I pulled to the side of the road. I then discovered that I could not use the parking brake or turn on the flashers. There is no manual parking brake, and the car thought it was still driving. I was facing downhill and the only way to keep the car from rolling was to keep my foot on the brake. I had to call 911 and could only safely exit the vehicle, after they had ensured it would not roll. Again, I could not exit the vehicle, or even put on flashers to warn traffic. Tesla attempted to have me reboot the operating system but this also failed -- apparently there is no manual reboot or brake avalible.
NHTSA complaint #11751426 — an unverified report by a vehicle owner.
Sunnyvale, CA
VEHICLE SPEED CONTROL
I own a 2016 Tesla Model X P100D equipped with the Large Drive Unit (LDU). The component that fails is the rotor coolant seal in the rear drive unit motor. Coolant leaks internally into the motor and inverter, causing bearing wear, corrosion, isolation faults, and eventual complete drive unit failure. The affected drive units are still installed and available for inspection upon request. This defect puts my safety and the safety of others at risk because it can cause sudden loss of propulsion (especially at highway speeds), power reduction, or total drivetrain shutdown, potentially leading to a crash. Coolant in high-voltage areas also raises electrical fault/fire risks. The problem is widely reproduced and confirmed: Tesla service centers are familiar with it and replace failed units with updated “-U” revisions that include a coolant bypass. Independent EV shops confirm the exact root cause (rotor seal failure) via encoder inspections showing coolant intrusion and through disassembly. This is a documented pattern failure in all 2012–2020 LDU vehicles. No police or insurance inspections have occurred yet, as no crash or total failure has happened. Tesla is aware of the recurring issue through service records on similar vehicles. Early symptoms before full failure typically include rear motor whining/grinding (especially under load), reduced power warnings, “Rear Drive Unit Fault” messages, and visible coolant on the speed sensor. These can appear gradually. My vehicles have not yet experienced total failure, but the defect is known to be inevitable. I am proactively monitoring encoder sensors. Because this is a systemic design defect affecting thousands of vehicles with clear safety implications, I request NHTSA open an investigation and require Tesla to issue a recall for free repairs/replacements on all affected 2012–2020 LDU vehicles.
NHTSA complaint #11735432 — an unverified report by a vehicle owner.
Union City, CACrash
VEHICLE SPEED CONTROL
While parking, the accelerator pedal increased in speed without being pressed and the car had a sudden unexpected acceleration and crashed into a column in a parking lot.
NHTSA complaint #11609053 — an unverified report by a vehicle owner.
Raleigh, NC
VEHICLE SPEED CONTROL
Two issues that are concerning and I have told Tesla: 1. The car will be on cruise control and I will be relaxed and all of a sudden it will just brake for no reason. Praise God I am aware of it now and prepared so I have to compensate, but it is very dangerous and made the cruise control useless. While it was under warrantee I request it be fixed, but they said there was no way to do that. 2. The car's back up screen is compromised and has a distortion on the bottom that was caused by a download. I requested four separate times a service requests to fix it while it was under warrantee, but they were unable to repair it. The first time they said I needed to wait for a download, then the second time they said it was a hacker, third time they replaced a chip, and the four time they told me to repair it I need to upgrade my entertainment package for $1500 so I cancelled the appointment. All while I was under warranty. Four appointments later and I still have a distortion on my screen when I back up which is slowly getting larger and will be a safety issue I'm sure down the road. Two very obvious safety issues that while under warranty they would not fix. I wrote Tesla and asked them to review my service requests and to get some resolution. I was unsuccessful.
NHTSA complaint #11524586 — an unverified report by a vehicle owner.
Las Vegas, NV
VEHICLE SPEED CONTROL
I was turning left to northbound from westbound and as I was trying to accelerate to turn, my Tesla wouldn’t go past 11 mph. I stepped on the accelerator with all my might, but it wouldn’t go past 11 mph. On my dash, the alert said: “obstruction detected- speed will be reduced.” This is very concerning because the car was slowing down and obstructing the southbound lanes. This is very dangerous and could’ve caused a car crash. I could’ve easily gotten T-boned. After I made my slow turn, the car got back to normal and accelerated normally.
NHTSA complaint #11513687 — an unverified report by a vehicle owner.
Tarpon Springs, FLCrash
VEHICLE SPEED CONTROL
On Tuesday September 13th 2022 morning around 10.55am EST, I had entered the Hindu temple of Florida premises driving my TESLA model X. I slowly progressed towards the parking spot and made a slow right turn to park the car. At that time the Tesla suddenly accelerated at full speed, took off like a rocket, jumped the curb, knocked down a sign post and jumped into the ditch which leads into a pond. The car veered to the right, jumped out of the ditch back toward the parking spots, hit two vehicles ( a Honda CRV and a Lexus) with a significant force and hit a tree with a big impact and finally stopped. Surprisingly airbags did not deploy. I was wearing the seat belt and was the only one inside the vehicle. Fortunately with gods grace I escaped with minimal injuries. I get nightmares every day since then thinking about how close to death I was. Had the gone gone straight into the pond, I could have drown to death inside the vehicle, had it gone in a different direction and hit those concrete walls of the temple, I could have been crushed. More significant was it did not run over any of the visitors who frequent thaw temple! This sudden unintended acceleration not only shocked me but also shocked several people who were witness to this crazy event. The CCTV footage I obtained shows the car going towards the parking spot and caught the initial acceleration and take off and the big thuds twice that ensue within a few seconds. I have heard Tesla cars were involved in certain freak accidents but never imagined that I could be part of one. I’m uploading a few photos, a video clip and a cctv footage clip for your review. I read reports that Tesla blamed these type of unintended acceleration on driver errors pressing the gas pedal! I’m in total disbelief how in the USA with so many safety standards and accountability, that this can continue to happen. ~ [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11485773 — an unverified report by a vehicle owner.
Chesterton, IN
VEHICLE SPEED CONTROL
The car started giving error messages of systems failing one after another on the highway. It slowed down instantly as if someone pressed the brakes and I could not accelerate. Obviously I did not press the brakes. There were a lot of vehicles behind me and this could have easily caused an accident putting a lot of people at risk. I had to get off the highway asap and get the car towed. The error messages included charge port disabled, automatic emergency braking is disabled, power reduced, traction control disabled, stability control disabled, cruise control disabled, power reduced. Tesla diagnosed and confirmed this being an issue with the onboard charger being faulty and replaced that with charge port itself for a total of $3727.60. They refused to cover any part of this which I think should have been taken care of by the company.
NHTSA complaint #11467551 — an unverified report by a vehicle owner.
at 25,628 milesWashington, DCCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2016 TESLA MODEL X. THE CONTACT STATED THAT AFTER STOPPING AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND DROVE FORWARD CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND DRIVE THROUGH A BUSH AND DRIVE OFF A RETAINING WALL AND ENDED UP CRASHING INTO A CAR. DURING THE INCIDENT THE AIR BAGS DEPLOYED AND THE VEHICLE WAS DESTROYED. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE LOCAL TESLA SERVICE CENTER LOCATED AT 52 DERWOOD CIR, ROCKVILLE, MD 20850 WAS NOTIFIED OF THE INCIDENT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,628. THE CONSUMER STATED THE LOCAL DEALER ESCALATED THE COMPLAINT TO TESLA HQ AND TESLA COULDN'T DOWNLOAD THE DATA AT THE TIME OF THE INCIDENT.
NHTSA complaint #11416272 — an unverified report by a vehicle owner.
at 19,500 milesStamford, CT
VEHICLE SPEED CONTROL
MOST TIMES WHEN I TAKE MY FOOT OFF THE GAS PEDAL, THE CAR SEEMS TO ACCELERATE ON ITS OWN. HOWEVER, WHEN MERGING ONTO THE HIGHWAY, ACCELERATION IS REDUCED. AS OF THE PAST COUPLE OF WEEKS, STEERING AROUND TURNS HAS BECOME A PROBLEM. THE CAR OPERATES LIKE IT'S SLIDING ON AN ICE PATCH.
NHTSA complaint #11394956 — an unverified report by a vehicle owner.
at 47,000 milesTorrance, CA
VEHICLE SPEED CONTROL
MAIN COMPUTER SYSTEM DIED. ALL SCREENS STOPPED FUNCTIONING (INCLUDING SPEEDOMETER). CAR WOULDNT LOCK/UNLOCK. TESLA SAID THE MCU HAD TO BE REPLACED AND THEY WERE GOING TO CHARGE ME BECAUSE IT WAS 5 DAYS OUT OF WARRANTY.
NHTSA complaint #11342632 — an unverified report by a vehicle owner.
at 65,000 milesKirkland, WA
VEHICLE SPEED CONTROL
MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.
NHTSA complaint #11337289 — an unverified report by a vehicle owner.
at 15,300 milesSouth Barrington, ILCrash
VEHICLE SPEED CONTROL
AN ACCIDENT OCCURRED IN MY TESLA MODEL X 90D THAT WAS DUE TO THE FAULT OF THE CAR. WE HAVE OWNED THE CAR FOR 3+ YEARS. WHAT OCCURRED TODAY IN THE CAR IS SOMETHING THAT HAS NEVER HAPPENED BEFORE. THE CAR WAS FUNCTIONING PERFECTLY FINE DURING MY WHOLE 20 MINUTE COMMUTE. AS I PULLED INTO MY OFFICE'S PARKING LOT, THE CAR SEEMED FINE. HOWEVER, AS I WAS FINISHING PARKING THE CAR IN THE PARKING SPACE, THE CAR UNEXPECTEDLY STARTED ACCELERATING AT A FRIGHTENING SPEED. MORE CLEARLY PUT I WAS ALMOST DONE PARKING AND MY FOOT WAS PARTIALLY ON AND OFF THE BRAKE. WHILE MY FOOT WAS SLIGHTLY OFF THE BRAKE THE CAR ACCELERATED SO FAST THAT IT RAN OVER A CURB AND CLIMBED A GRASS SLOPE AND RAN OVER AND TORE DOWN A SMALL TREE. THE CAR ACCELERATED SO QUICKLY THAT IT RAN OVER THE TREE BEFORE I COULD EVEN REACT. AFTER THIS EXPERIENCE I NO LONGER FEEL THAT IT IS SAFE TO DRIVE A TESLA. I'M JUST HAPPY THAT THERE WEREN'T ANY PEOPLE OR CARS IN FRONT OF ME. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE INVESTIGATED.
NHTSA complaint #11315719 — an unverified report by a vehicle owner.
at 6,000 milesAlamo, CACrash
VEHICLE SPEED CONTROL
SUDDEN UNINTENDED ACCELERATION. THE CAR SUDDENLY ACCELERATED INSTEAD OF STOPPING WHEN I APPLIED THE BRAKES WHILE PULLING INTO A PARKING SPACE. I WAS GOING APPROXIMATELY 5 MPH. INSTEAD OF STOPPING, THE CAR JUMPED A CONCRETE PARKING BLOCK, WENT OVER A CURB, CLIMBED AN EMBANKMENT, AND STRUCK A TREE BEFORE IT CAME TO A STOP. THE CAR SUFFERED DAMAGE TO THE FRONT DRIVER'S SIDE WHEEL WELL AND THE UNDERCARRIAGE. THE DRIVER WAS NOT INJURED AND THE AIRBAGS DID NOT DEPLOY. VIDEO SURVEILLANCE CAPTURED THE INCIDENT IN ITS ENTIRETY. PHOTOS OF THE SCENE AND THE RESULTING DAMAGE TO THE CAR ARE ALSO ATTACHED. THIS INCIDENT OCCURRED DURING A ROUTINE TRIP THAT I DRIVE ABOUT 4 TIMES EACH WEEK. WEATHER, TRAFFIC, AND ROAD CONDITIONS WERE NOT A FACTOR IN THIS INCIDENT. THE CAR DOES NOT CONTAIN ANY AFTERMARKET EQUIPMENT.
NHTSA complaint #11306541 — an unverified report by a vehicle owner.
at 41,000 milesRocklin, CA
VEHICLE SPEED CONTROL
I HAVE HAD PROBLEMS WITH MY TESLA 1- DOORS REPEATEDLY MALFUNCTIONING (STATIONARY AND DRIVING) 2- THE ACCELERATOR WAS MALFUNCTIONING, CITY STREETS AND FREEWAYS 3- COMPUTER SHOT DOWN WHILE DRIVING AND SCREEN WENT BLANK. CITY STREETS TOMORROW AGAIN I AM TAKING THE CAR FOR REPAIR BECAUSE OF DOORS MALFUNCTIONING I DONT FIND IT SAFE. I LEFT IT IN THE SERVICE CENTER. I HAVE ONLY DRIVEN IT 2000 MILES OVER 13 MONTHS.
NHTSA complaint #11300619 — an unverified report by a vehicle owner.
at 5,000 milesBeverley Hills, CACrash
VEHICLE SPEED CONTROL
HERE IS A REPORT AND VIDEO OF AN OUT OF CONTROL MODEL X. HTTPS://WWW.TUNOTICIAPR.COM/NOTICIAS-POLICIACAS/1614660804--VIDEO-MUESTRA-VEH%C3%ADCULO-TESLA-DESCONTROLADO-EN-MAYAG%C3%BCEZ-A-PUNTO-DE-ATROPELLAR-A-UNA-PERSONA- ON SATURDAY, AUGUST 10, 2019, A STRANGE VEHICULAR ACCIDENT OCCURRED ON CALLE DE LA CANDELARIA, FORMER STREET MCKINLEY, MAYAGEZ, IN FRONT OF THE BAKERY MASSA BAKERY. THE DRIVER OF A TESLA MODEL X ELECTRIC CAR WAS PARKING, WHEN SUDDENLY IT SPED UP, INITIALLY IMPACTING A PICK-UP BUS. THE IMPRESSIVE IMAGES SHOW THAT THE TESLA VEHICLE WAS VERY CLOSE TO CAUSING INJURIES TO A YOUNG WOMAN WHO WAS GETTING OFF THE WHITE TOYOTA TACOMA ON THE PASSENGER SIDE. THEN HE WAS EXTREMELY CLOSE TO RUNNING OVER A PERSON ON THE OPPOSITE SIDEWALK. THE MARCH CONTINUED UNCONTROLLABLY AND IN A CIRCLE, SUBSEQUENTLY IMPACTING A SECOND VEHICLE. CLEARLY THE DRIVER IS UNABLE TO STOP THE CAR. THERE IS NO SUDDEN ACCELERATION (WHICH IS OFTEN BLAMED ON FOOT ERROR). IT WAS ONLY LUCK THAT PREVENTED LOSS OF LIFE. YOU HAVE DOZENS OF REPORTS OF UNINTENDED ACCELERATION FILED. OWNERS ARE ADAMANT THAT THIS IS A PROBLEM WITH THE CAR NOT DRIVER ERROR. PLEASE TAKE ACTION. ** PLEASE NOTE - I AM NOT THE OWNER...THIS IS A REPORT MADE IN THE PUBLIC INTEREST. I HAVE HAD TO USE THE VIN OF A CAR THAT IS ON A SALVAGE AUCTION SITE IN ORDER TO SATISFY YOUR WEBSITE REQUIREMENTS. THIS IS NOT FRAUDULENT AS ELON MUSK HAS CLAIMED, IT IS JUST A WAY TO OVERCOME THE DEFICIENCIES IN YOUR WEBSITE THAT MAKE IT HARD FOR CONCERNED CITIZENS TO FILE A COMPLAINT ESPECIALLY IF THEY ARE NOT US RESIDENTS BUT ARE IN A COUNTRY WHERE THERE ARE DANGEROUS TESLAS LOOSE ON THE ROADS. THANK YOU. HAVE A SPLENDID DAY.
NHTSA complaint #11243812 — an unverified report by a vehicle owner.
at 1,000 milesFremont, CACrash1 injured
VEHICLE SPEED CONTROL
THIS IS A COMPLAINT ABOUT THE SPEED CONTROL IN TESLAS. THERE HAS BEEN A DIS-PROPORTIONALLY HIGH NUMBER OF CASES OF UNINTENDED SUDDEN ACCELERATION AND THE FAULT HAS ALWAYS BEEN BLAMED UPON DRIVER ERROR. HERE IS A REPORT THAT PROVES THE PROBLEM IS AN ELECTRONIC DESIGN FLAW AND THAT TESLA IS DELIBERATELY COVERING UP THE PROBLEM. HTTPS://WWW.AUTOSAFETY.ORG/WP-CONTENT/UPLOADS/2015/03/TESLAS-SUDDEN-ACCELERATION-LOG-DATA-WHAT-IT-SHOWS.PDF SNIP ** - TESLA'S SUDDEN ACCELERATION LOG DATA ' WHAT IT SHOWS BY RONALD A. BELT PLYMOUTH, MN 55447 1 MAY 2018 ABSTRACT: ACCELERATOR PEDAL SENSOR DATA FROM THE LOG FILE OF A TESLA S SUDDEN ACCELERATION INCIDENT IS PROVIDED, AND A TESLA CIRCUIT DIAGRAM IS USED TO EXPLAIN HOW THE DATA IS OBTAINED FROM THE TWO ACCELERATOR PEDAL POSITION SENSORS. EXAMINATION OF THE DATA SHOWS THAT THE ACCELERATOR PEDAL SENSOR OUTPUT INCREASED TO CAUSE THE SUDDEN ACCELERATION. BUT THE INCREASE IN THE ACCELERATOR PEDAL SENSOR OUTPUT COULD NOT HAVE BEEN CAUSED BY THE DRIVER. INSTEAD, THE INCREASE IN THE ACCELERATOR PEDAL SENSOR OUTPUT APPEARS TO HAVE BEEN CAUSED BY A FAULT IN THE MOTOR SPEED SENSOR, WITH WHICH IT SHARES A COMMON+ 5V POWER AND GROUND. THIS INCREASE IN PEDAL SENSOR OUTPUT OCCURS WITHOUT THE DRIVER PRESSING ON THE ACCELERATOR PEDAL. ** I AM NOT A TESLA OWNER BUT I AM FORCED TO SHARE THE ROAD WITH THEM. PLEASE INVESTIGATE THIS MATTER URGENTLY. I AM NOT A US RESIDENT, A DUMMY ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS. MY TRUE NAME AND ADDRESS ARE INCLUDED WITH THIS SUBMISSION. DATE OF INCIDENT AND NUMBER OF CASUALTIES ARE GUESTIMATES.
NHTSA complaint #11230558 — an unverified report by a vehicle owner.
at 10,000 milesLynnfield, MACrash
VEHICLE SPEED CONTROL
WHILE VISITING A FUNERAL HOME IN MELROSE, MA., I NEEDED TO BACK INTO A SPOT TO BE ABLE TO TAKE PART IN THE FUNERAL PROCESSION. I PULLED OUT OF THE SPOT I WAS IN AND PROCEEDED TO PUT THE CAR IN REVERSE TO BACK INTO THE SAME PARKING SPOT. AT THE SAME MOMENT THAT I STARTED TO BACK IN THE CAR SURGED AND MADE AN ARC IN THE PARKING LOT ONLY STOPPING AFTER I HIT A PARKED CAR WITH SUCH FORCE THAT IT CAUSED TWO MORE CARS TO BE HIT BY THE IMPACT. I ATTEMPTED TO STOP THE CAR BY STEPPING ON THE BREAK WHICH HAD NO EFFECT AND EVEN THOUGH I WASN'T HURT, MY ARMS ACHED FOR DAYS BECAUSE I WAS TRYING TO CONTROL THE WHEEL TO NO AVAIL. I HAVE A CLEAN DRIVING RECORD AND WAS IN REVERSE AT THE TIME WHICH MEANT I HAD MY FOOT ON THE GAS TO BACK IN SLOWLY. I HAVE REQUESTED THAT TESLA CHECK THE THE COMPUTER TO SEE IF I AM OF FAULT OR NOT AND THEY HAVE REFUSED. MY TESLA IS BEING REPAIRED AND I NEED TO KNOW IF THIS WAS A TECHNICAL ERROR . I WAS TOLD IT COULD BE THE AUTO PILOT SYSTEM THAT COULD BE A FAULT EVEN THOUGH I HAVE NEVER USED IT. PLEASE HELP BECAUSE I AM CONCERNED THAT WE SHOULD BE AWARE OF HOW THIS HAPPENED.
NHTSA complaint #11096621 — an unverified report by a vehicle owner.
LOS Angeles, CACrash1 injured
VEHICLE SPEED CONTROL
I WAS DRIVING MY TESLA MODEL X EV HOME AND THERE WERE NO PROBLEMS. WHEN I PULLED INTO THE DRIVEWAY THE SELF DRIVING FEATURES ACCELERATED THE VEHICLE CAUSING AN ACCIDENT.
NHTSA complaint #11083342 — an unverified report by a vehicle owner.
Evanston, IL
VEHICLE SPEED CONTROL
THE ENHANCED AUTOPILOT SOFTWARE DRIVES THE CAR OVER LANE LINES AND INCONSISTENTLY MAINTAINS SPEED AND BRAKING. IT IS UNSAFE.
NHTSA complaint #11021411 — an unverified report by a vehicle owner.
at 1 milesCupertino, CACrash
VEHICLE SPEED CONTROL
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
NHTSA complaint #10995447 — an unverified report by a vehicle owner.
at 1,400 milesMarietta, GACrash1 injured
VEHICLE SPEED CONTROL
TAKATA RECALL I DROVE MY TESLA MODEL X 2016 TODAY TO WORK AND WHEN I WAS ABOUT TO PARK THE CAR IN THE PARKING LOT (AROUND 6 MILES PER HOUR MAY BE) IT SUDDENLY ACCELERATED AND HIT THE CONCRETE WALL AND BOUNCED BACK AROUND 8 FEET. SINCE IT WAS FOR PARKING I CAN SURELY SAY THAT I DID NOT ACCELERATE THE CAR. THE STEERING AIR BAGS AND KNEE AIR BAGS CAME OFF AND ALSO THE PASSENGER SIDE KNEE AIR BAGS CAME OFF AS WELL. I SEARCHED ONLINE AND THERE SEEMS TO BE A CLASS ACTION SUITE ON THIS ISSUE BUT TESLA IS NOT ACCEPTING IT AS THE GLITCH IN THEIR SOFTWARE OR SOME OTHER COMPONENT. I FELT LIKE THE ACCELERATOR GOT PRESSED THE WAY WHEN THE CAR WAS IN CRUISE MODE. UNLESS I WANTED TO HIT THE WALL INTENTIONALLY THERE WAS NO NEED FOR ME TO PRESS THE ACCELERATOR TO SPEED FROM ALMOST ZERO TO WHATEVER THE HIGH SPEED IT ATTAINED AT THE TIME OF HITTING THE WALL.
NHTSA complaint #10957394 — an unverified report by a vehicle owner.
at 2,106 milesSanta Clara, CACrash
VEHICLE SPEED CONTROL
WHILE TURNING LEFT INTO A PARKING SPOT AT A VERY SLOW SPEED, THE CAR SUDDENLY ACCELERATED WITH EXTREME FORCE. IT RAN OVER A CURB AND COLLIDED WITH A TREE AND A TRUCK. THERE WAS ONLY LIGHT PRESSURE ON THE ACCELERATOR. THE AUTOMATIC BRAKING AND THE AIRBAGS DID NOT DEPLOY. THERE WAS OVER $18 000 DAMAGE TO THE TWO VEHICLES AND THE TESLA MODEL X IS NOT DRIVEABLE WITHOUT REPAIRS.
NHTSA complaint #10939234 — an unverified report by a vehicle owner.
Amagansett, NYCrash1 injured
VEHICLE SPEED CONTROL
I HAD PULLED INTO A PARKING LOT, PROCEEDED TO PULL INTO A SPOT ADJACENT TO A CINDER BLOCK BUILDING. I HAD MY FOOT LIGHTLY ON THE GAS PEDAL, THEN AS I MADE THE TURN INTO THE SPOT, MY FOOT WAS ON THE BRAKE - THE CAR LURCHED FORWARD AND SPED UP AND THE BRAKES DID NOT STOP IT. I WENT RIGHT INTO THE CONCRETE BUILDING, HEAD ON - AIR BAGS DEPLOYED. THE FRONT END CRUSHED AND THE 2 AIRBAGS ON THE DRIVERS SIDE DEPLOYED AND WERE SMOKING. I READ ON LINE THAT THERE HAVE BEEN NUMEROUS INCIDENCES OF THIS HAPPENING WITH THE TESLA. SPONTANEOUS ACCELERATION WITH MY FOOT NOT ON THE GAS PEDAL. THE CAR WOULD NOT STOP BY THE BRAKES! I COULD HAVE BEEN SERIOUSLY INJURED OR HIT ANOTHER PERSONA OR VEHICLE. THE CAR HIT THE BUILDING AS WELL AS A NATURAL GAS PIPE THAT WAS RUNNING ALONG THE BUILDINGS SIDE AT THE LEVEL OF MY FRONT BUMPER. I FILED A POLICE REPORT.
NHTSA complaint #10935272 — an unverified report by a vehicle owner.
at 1,000 milesSanta Clara, CACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE PARKING THE VEHICLE, IT ACCELERATED WHILE DEPRESSING THE BRAKE PEDAL AND CRASHED INTO A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
NHTSA complaint #10915633 — an unverified report by a vehicle owner.
at 2,000 milesBeverley Hills, CA
VEHICLE SPEED CONTROL
HERE IS A NEW COMPLAINT OF UNINTENDED ACCELERATION WHICH SOUNDS HIGHLY CREDIBLE. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/NEAR-ACCIDENT-WHILE-PARKING-JUST-NOW NEAR ACCIDENT WHILE PARKING JUST NOW!! SUBMITTED BY HAMI05 ON SEPTEMBER 29, 2016 WOW GUYS I'VE SEEN THOSE UNINTENDED ACCELERATION THREADS BEFORE AND THOUGHT THAT THE PERSON MUST'VE ALWAYS DEFINITELY BEEN PUNCHING THE ACCELERATOR, BUT I'M NOT SO SURE AFTER WHAT JUST HAPPENED TO ME. PLEASE HEAR ME OUT, BECAUSE MY SON AND I ARE FRANKLY QUITE SCARED RIGHT NOW. I WAS DRIVING INTO A PARKING LOT AND I JUST LIGHTLY PRESSED THE ACCELERATOR AS I WAS GOING UNDER 10 MPH AND ALL OF A SUDDEN MY X WENT FROM 10 TO OVER 40 MPH IN ABOUT 2 SECONDS! I DIDN'T EVEN KNOW THE THING COULD ACCELERATE THAT FAST! CAN ANYBODY EXPLAIN WHAT THE HECK MIGHT'VE HAPPENED? THANKFULLY I WAS ABOUT 100 FT AWAY FROM ANY OTHER CARS BEFORE IT TOOK OFF, SO I HAD TIME TO SLAM THE BRAKES WITHOUT PANICKING, OTHERWISE WHO KNOWS WHAT WOULD'VE HAPPENED... I'M CERTAIN THAT I DIDN'T ACCIDENTALLY ACTIVATE CRUISE CONTROL/AP, SO THERE'S NO WAY THAT COULD'VE CAUSED IT. MY THEORY IS THAT THE REGENERATIVE BRAKES MAY HAVE GIVEN ME A SUDDEN KICK OF ACCELERATION? I'M KIND OF WORRIED NOW, BECAUSE THIS IS ACTUALLY THE SECOND TIME SOMETHING LIKE THIS HAS HAPPENED TO ME, EXCEPT THE FIRST TIME WASN'T NEARLY AS BAD, SO I DIDN'T ASK YOU GUYS ABOUT IT. HAS ANYONE ELSE HAD THIS HAPPEN TO THEM? DO YOU GUYS THINK I NEED TO ASK MY TESLA TEAM ABOUT THIS? THIS HASN'T ONLY HAPPENED TO ME WHILE GETTING READY TO PARK, THE FIRST TIME I WAS JUST ACCELERATING UP TO 25 IN MY NEIGHBORHOOD AND IT SUDDENLY WENT TO 35 IN A SECOND BUT I WASN'T TOO BOTHERED ABOUT THAT, BECAUSE IT WAS JUST A 10MPH BURST, BUT THIS ONE THAT HAPPENED TO ME TODAY WAS THE CAR JUMPING 30 MPH... I'VE DRIVEN THIS CAR FOR 2000 MILES NOW AND IT'S THE ONLY CAR I'VE BEEN DRIVING REALLY OVER THE PAST MONTH.
NHTSA complaint #10910701 — an unverified report by a vehicle owner.
at 1,000 milesBeverley Hills, CA
VEHICLE SPEED CONTROL
THIS IS A COMPLAINT ABOUT THE TESLA MODEL X AND MODEL S UNINTENDED ACCELERATION INCIDENTS. IT APPEARS THAT TESLA IS STILL USING AN ACCELERATOR PEDAL THAT HAS ONLY A SINGLE SENSOR. THIS PEDAL IS SUPPLIED BY FORD WHO HAVE A HISTORY OF UA INCIDENTS INVOLVING ELECTRONIC THROTTLE CONTROL. SOME MANUFACTURERES HAVE NOW SWAPPED TO A DUAL SENSOR 6 WIRE SYSTEM. IN THE EVENT OF A BAD INPUT FROM ONE SENSOR THIS TRIGGERS A FAULT CODE AND DISABLES THE ACCELERATOR. TESLA HAS REPEATEDLY CLAIMED THAT IN ALL THESE INCIDENTS THE LOGS SHOW 100% THROTTLE. THIS CAN EASILY HAPPEN DUE TO DIRT OR WHISKERS ON THE SENSOR. THE LOG WOULD BE UNABLE TO SHOW WHETHER IT WAS A GENUINE CASE OF PEDAL PUSHED TO THE FLOOR OR AN ELECTRICAL GLITCH. I SHOULD NOT NEED TO REMIND YOU OF THE HISTORY OF TOYATA AND FORD UA CASES AND THE NHTSA. TESLA ND ITS SUPPORTERS CONSTANTLY REPEAT THE OLD CLAIM THAT ALL CASES OF UA ARE CAUSED BY DRIVER ERROR. THAT WAS TRUE FOR MECHANICAL THROTTLES BUT IT HAS BEEN PROVEN THAT ELECTRONIC ENGINE CONTROLS ARE SUSCEPTIBLE TO EMI OR SPURIOUSLY INDUCED GLITCHES. WITH THE TESLA'S INSANE AND LUDICROUS ACCELERATION THE RESULTS ARE EVEN MORE DANGEROUS THAN FOR A LESS POWERFULL VEHICLE. PLEASE INVESTIGATE AS TO WHETHER TESLA IS STILL USING A THROTTLE SENSOR THAT DOES NOT HAVE DUAL CIRCUIT SAFETY PROTECTION
NHTSA complaint #10910884 — an unverified report by a vehicle owner.
at 4,000 milesLexington, MACrash
VEHICLE SPEED CONTROL
I WAS GOING UP BY DRIVEWAY WAITING FOR MY GARAGE DOOR TO OPEN. I TOOK MY FOOT OFF THE ACCELERATOR AND WAS SLOWING DOWN WITHOUT HITTING THE BREAKS WAITING FOR THE GARAGE DOOR TO OPEN. THE CAR TOOK OFF THROUGH THE GARAGE DOOR AND HIT MY HUSBANDS CAR SITTING IN THE GARAGE.
NHTSA complaint #10909588 — an unverified report by a vehicle owner.
at 865 milesBoston, MACrash
VEHICLE SPEED CONTROL
WHILE TURNING LEFT TO ENTER A VERY NARROW GARAGE ENTRANCE I NEEDED TO DETERMINE WHETHER OR NOT I HAD TO STRAIGHTEN OUT BEFORE PULLING IN OR IF MY LEFT TURN WAS TIGHT ENOUGH TO PULL IN WITHOUT REVERSING TO STRAIGHTEN OUT. I SAW THAT I WAS IN THE POSITION THAT I COULD CONTINUE INTO THE GARAGE AND LIGHTLY PRESSED THE ACCELERATOR TO FINISH MY TURN INTO THE GARAGE. IT WAS AT THIS POINT THAT THE CAR ACCELERATED WITH EXTREME FORCE AND WITHIN A SECOND SLAMMED INTO A LARGE CONCRETE POLE THAT WAS JUST INSIDE THE GARAGE TO THE LEFT. I NEVER FELT THE CAR SLOW IN THAT MOMENT, ONLY SPEED UP AND I BELIEVE THE CAR SLAMMED INTO THE POLE WHILE ACCELERATING AND WOULD HAVE CONTINUED TO ACCELERATE IF NOT FOR THE LARGE POLE. I DID NOT HAVE EITHER FOOT DEPRESSED ON EITHER PEDAL AT THE MOMENT OF COLLISION. THE AIR BAGS DID NOT DEPLOY, BUT THERE WAS VERY SEVERE DAMAGE TO THE FRONT END OF THE CAR THAT WILL BE AT LEAST $25K. I WAS NOT ON THE PHONE OR DISTRACTED IN ANY WAY. I WAS DRIVING CAREFULLY AND PAYING FULL ATTENTION. THIS IS NOT A CASE OF MISTAKEN PEDAL BECAUSE I WAS INTENDING TO ACCELERATE. AT FIRST TESLA TOLD US OVER THE PHONE THAT THEIR LOGS SHOW THAT THE DRIVER PRESSED THE PEDAL 100% AND THEN TAPPED THE BRAKE BEFORE IMPACT. THIS EXPLANATION SOUNDED PHYSICALLY IMPOSSIBLE BECAUSE THE DISTANCE COVERED WAS LESS THAN 3 CAR LENGTHS. A MONTH LATER TESLA SENT A LETTER STATING THE DRIVER PRESSED THE ACCELERATOR 100% UNTIL THE VEHICLE SENSED A CRASH. TESLA DID NOT RESPOND TO OUR QUERY ABOUT WHY THEIR LOG STORY HAD CHANGED. TESLA ALSO REFUSED TO PROVIDE DATA ABOUT ACCELERATOR/BRAKE PERCENTAGE AND CAR SPEED FOR THE CAR EARLIER IN THE DAY. IF A DRIVER IS PRESSING THE PEDAL 100% IT IS A VERY DELIBERATE ACTION. THIS IS A FAILURE OF THE ACCELERATOR AND THE AUTOMATIC BRAKING. THE CAR ACCELERATED ON ITS OWN AND CRASHED FULL FORCE INTO A LARGE CONCRETE POLE.
NHTSA complaint #10908051 — an unverified report by a vehicle owner.
at 1,000 milesBeverley Hills, CA
VEHICLE SPEED CONTROL
THIS IS THE WORST CASE IMAGINABLE OF IRRESPONSIBLE USE OF THE TESLA AUTOPILOT. HTTPS://M.FACEBOOK.COM/STORY.PHP?STORY_FBID=863138560487599&ID=336451809822946 THE MAN IS DRIVING THROUGH A DENSELY BUILT UP AREA WITH MANY PEDESTRIANS ABOUT. HE HAS 6 PASSENGERS IN THE CAR HE PASSES THROUGH SEVERAL RED LIGHTS. ALL NO HANDS NO FEET. AND HE TREATS IT ALL AS A HUGE JOKE. HTTPS://M.FACEBOOK.COM/STORY.PHP?STORY_FBID=863138560487599&ID=336451809822946 NO NEED FOR ME TO SAY MORE.
NHTSA complaint #10906269 — an unverified report by a vehicle owner.
at 1,000 milesBeverley Hills, CA
VEHICLE SPEED CONTROL
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT HERE IS A VIDEO THAT WAS UPLOADED ON SEPT 04 2016: HTTPS://WWW.YOUTUBE.COM/WATCH?V=VRZAZ3BUW7Y HERE IS WHAT APPEARS TO BE A TESLA EMPLOYEE DEMONSTRATING AUTOPILOT TO A POTENTIAL CUSTOMER AND ENCOURAGING HIM TO DRIVE HANDS FREE. THE AUTOPILOT IS STILL PERMITTING HANDS FREE DRIVING WITHOUT SOUNDING ANY ALARMS. THE PASSENGER/DEMONSTRATOR ASSURES HIM THAT TESLA MONITORS THE ROAD AND CONSTANTLY IMPROVES BY SELF LEARNING. I UNDERSTAND THAT AN INQUIRY INTO THE TESLA AUTOPILOT IS UNDERWAY. PLEASE WATCH THIS VIDEO TO SEE HOW OWNERS ARE STILL BEING GIVEN FALSE CONFIDENCE IN THE SYSTEM.
NHTSA complaint #10903686 — an unverified report by a vehicle owner.