17 of the
261 complaints about the 2002 Toyota 4RUNNER are about the
braking system — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
146,000 miles.
WHEN I HAD MY STATE INSPECTION IN JANUARY OF 2020, THE MACHANIC TOLD ME THE FRAME OF THE VEHICLE WILL NOT PASS INSPECTION AGAIN. IT IS SEVERELY RUSTED THROUGH AND IN HIS OPINION IS UNSAFE TO DRIVE. A FEW WEEKS LATER, I WAS TRAVELLING TO MY FATHER'S RESIDENCE AND THE BRAKES GAVE OUT. THE TECHNICIAN THAT REPAIRED MY BRAKE LINE ALSO TOLD ME AND DOCUMENTED ON THE BILL THAT THE TRUCK IS REALLY NOT SAFE TO DRIVE. I HAVE OWNED THIS VEHICLE FOR 18 YEARS, AND ONLY DRIVEN IT FIVE WINTERS. I WASH THE TRUCK NUMEROUS TIMES DURING THE WINTER TO REMOVE SALT. IT IS MY ONLY VEHICLE, AND I CANNOT AFFORD A NEW ONE. WHY WASN'T THIS INCLUDED IN THE FRAME RECALL FROM TOYOTA?!? NOW I'M NERVOUS ABOUT MY SAFETY AND THOSE ON THE ROADWAYS.
NHTSA complaint #11317745 — an unverified report by a vehicle owner.
SAN Rafael, CA
SERVICE BRAKES
I HAVE A 2002 TOYOTA 4RUNNER WITH A SEVERELY RUSTED FRAME. MY VEHICLE HAS LESS THAN 70K ORIGINAL MILES ON IT, NO BODY RUST, BUT AN EXTREMELY RUSTED UNDERCARRIAGE AND FRAME. I FEEL IT IS UNSAFE TO CONTINUALLY DRIVE WITH THIS PROBLEM, AS IT WILL ONLY GET WORSE AND COULD AFFECT OTHER COMPONENTS SUCH AS STEERING, SUSPENSION, BRAKES, ETC. SEEING AS HOW TOYOTA HAS ALREADY HAD A CLASS ACTION LAWSUIT AGAINST THEIR TRUCKS OF THE SAME YEAR FOR UNSAFE RUSTED FRAMES, I FEEL MY 4RUNNER SHOULD BE INCLUDED IN THE FRAME REPLACEMENT RECALL.
NHTSA complaint #11299973 — an unverified report by a vehicle owner.
Lakeland, FL
SERVICE BRAKES
WHEN THE CHECK ENGINE LIGHT IS ILLUMINATED, THE TRACTION CONTROL AND ANTI LOCK BRAKE FEATURES ARE AUTOMATICALLY DISABLED.
NHTSA complaint #11229403 — an unverified report by a vehicle owner.
at 145,000 milesST Davids, PA
SERVICE BRAKES
THE FRAME OF THIS 4RUNNER HAS BEEN EXPERIENCING EXCESSIVE RUST SINCE THE TIME I GOT IT USED FROM A DEALER. ONCE THEIR UNDERCOATING WORE OFF, MY MECHANIC REPLACED RUSTED UP BRAKE LINES BACK ABOUT 9 YEARS AGO. HE SAID IT WAS BECAUSE THE FRAME WAS VERY RUSTY AND THEY DID A NEW RUST TREATMENT. FOR THE PAST FEW YEARS I HAVE BEEN BATTLING ISSUES RELATED TO THE FRAME. A PLATE WAS PUT IN TO STRENGTHEN AN AREA. IT ONLY HAS 164K ON IT, I REBUILT THE TRANSMISSION AT 125K, AND THE BODY IS IN GOOD SHAPE. JUST THAT THE RUST IS SPREADING EVERYWHERE UNDERNEATH. WE TRIED TO GET IT ADDRESSED IN THE PREVIOUS TOYOTA FRAME RECALL BUT IT WAS NOT FOR THIS AGE FOR WHATEVER REASON. EVERY REPAIR HAS BEEN MORE DIFFICULT DUE TO RUSTING BOLTS, MUFFLERS RUSTING EARLY, BRAKE LINES BUSTING DUE TO RUST, THE TOW HITCH RUSTED THROUGH. NOW THERE IS A GAPING HOLE IN THE REAR SIDE OF THE FRAME SUPPORTING THE CAB. AFTER BEING UNDER THE CAR TRYING TO SCRAPE RUST OFF, AND TO PUT SOME RUST RESTORE/PROTECTION, I SAW THE NEW HOLE AND GOT FED UP. SO I SEE YOU ARE NOW INVESTIGATING THIS YEAR 4RUNNER TO ADD TO THEIR RECALL. PLEASE...DO! SOMETHING SERIOUS COULD HAPPEN WHILE DRIVING IT AND IT WILL JUST STAY MOSTLY PARKED UNTIL THIS IS RESOLVED. BRAKE FAILURE WHEN MY SON WAS DRIVING WAS ALREADY SCARY ENOUGH. THANK YOU.
NHTSA complaint #11194759 — an unverified report by a vehicle owner.
at 263,000 milesFergus Falls, MN
SERVICE BRAKES
SKIDDING WHEN PUMPING BRAKES LIGHTLY ON GRAVEL (ONLY GOING 15 MPH)
NHTSA complaint #11128494 — an unverified report by a vehicle owner.
at 354,000 milesWhittier, CA
SERVICE BRAKES
TAKATA RECALL: I WAS DRIVING ON. FREEEWAY (5) FREEWAY AND BALL JOINTS BUSTED OFF AND LOST WHEEL AND SLID ABOUT 60 FEET BEFORE STOPING. BUSTED BREAK LINE AND BENT CONTROL JOINT.
NHTSA complaint #11085188 — an unverified report by a vehicle owner.
at 181,900 milesSignal Hill, CA
SERVICE BRAKES
TRACTION CONTROL SYSTEM MALFUNCTIONS INTERMITTENTLY WHILE DRIVING AROUND CURVES. SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30-40 MILES PER HOUR ON A MOUNTAIN ROAD, THE ANTI SKID LIGHT ILLUMINATES WITHOUT WARNING ON A DRY PAVED ROAD WITH A SUBSEQUENT SUDDEN PULL TO THE RIGHT AND "GRINDING" NOISE. THIS HAS HAPPENED MULTIPLE TIMES WITHOUT WARNING. THE TOYOTA DEALER CAN NOT HELP, SINCE HE CAN NOT REPLICATE THE PROBLEM. THE LATEST OCCURRENCE PULLED THE VEHICLE ACROSS THE CENTER LINE INTO THE ONCOMING TRAFFIC LANE. (HAD THERE BEEN ONCOMING TRAFFIC THIS WOULD HAVE BEEN A SERIOUS ACCIDENT)
NHTSA complaint #10886135 — an unverified report by a vehicle owner.
at 175,000 milesLOS Angeles, CA
SERVICE BRAKES
VSC, TRAC OFF, ABS AND BRAKE LIGHTS CAME ON WHILE DRIVING. HIGH PITCHED BUZZER/ALARM STARTED AND REMAINED CONSTANT. BRAKES BECAME VERY HARD TO DEPRESS AND I LOST MOST BRAKING POWER.
NHTSA complaint #10668016 — an unverified report by a vehicle owner.
at 138,000 milesBellvale, NY
SERVICE BRAKES
VEHICLE FRAME, FRONT & REAR BUMPERS AND UNDERCARRIAGE HAVE EXCESSIVE / UNSAFE RUST CORROSION.
NHTSA complaint #10559158 — an unverified report by a vehicle owner.
at 170,000 milesPittsburg, CA
SERVICE BRAKES
VIBRATION FROM BRAKING CAUSING VERY DECREASED VEHICLE CONTROL POSING VERY INCREASED ACCIDENT RISK. TOYOTA FOUR RUNNER 02 LIMITED, RECURRENCE OF PULSING BRAKE PEDAL AND VERY HIGH VEHICLE VIBRATION WHEN BRAKING. THIS OCCURS AFTER SHORT OR LONG MOUNTAIN DESCENTS AT NORMAL / POSTED HIGHWAY SPEEDS UNDER NORMAL PASSENGER LOADS (NOT HAULING), CLEAR DRY CONDITIONS. THIS IS THE SECOND TIME THIS LOW MILEAGE VEHICLE HAS EXPERIENCE THIS ISSUE. FIRST TIME, THE FRONT ROTORS WERE REPLACED AT THE DEALER BY THE PREVIOUS OWNERS EXPENSE UNDER 60K MILES. THE VEHICLE IS DRIVEN AT MOST 7K MILES A YEAR. THE PROBLEM HAS RETURNED OVER AND OVER AND POSES A SERIOUS HAZARD TO OCCUPANTS AND OTHER HIGHWAY TRAVELERS. SEARCHING THE WEB, THERE ARE NUMEROUS COMPLAINTS OF WARPED ROTORS WHICH TOYOTA DEALERS ARE SAYING IS DRIVER ERROR / NORMAL USE. I HAVE NOT DRIVEN THIS VEHICLE MUCH AND NOT HARD. MY USE WOULD QUALIFY AS NORMAL HIGHWAY TRAVEL. THE VEHICLE WAS PURCHASED BY ME IN 2008 AND I HAVE REPLACED ROTORS EVERY YEAR. I HAVE PURCHASED THE SLOTTED ROTORS WITH CERAMIC AS WELL AS SEMI METALLIC WITH NO BENEFIT . CERTAINLY THE EXPENSE OF AGAIN REPLACING ROTORS IS CONCERNING, BUT REALLY, THE AMOUNT OF VIBRATION AND DECREASED CONTROL CAUSES ME TO BE VERY CONCERNED FOR MY, AND OTHERS, SAFETY. EVEN IF THE ROTORS ARE REPLACED, IT SEEMS VERY LIKELY THAT THE VIBRATION AND LOSS OF CONTROL WILL RETURN IN A FEW THOUSAND MILES OF NORMAL USE. I WOULD LIKE TOYOTA TO ADMIT THEIR VEHICLES HAVE FAULTY ASSEMBLY WHICH CAUSES EXCESSIVE WEAR ON PADS AND ROTORS. I NOW JUST TOOK IT IN AGAIN, AND THIS WILL BE THE 4TH SET OF ROTORS, PADS AND REAR DRUMS!
NHTSA complaint #10525062 — an unverified report by a vehicle owner.
at 107,000 milesHialeah, FL
SERVICE BRAKES, HYDRAULIC
WITHOUT ANY WARNING THE VEHICLE LOST ALL BRAKING POWER. THE BRAKE PEDAL WOULD NOT GO DOWN AND AT THAT MOMENT THE WARNING LIGHTS CAME ON BUT THAT WAS AFTER THE VEHICLE HAD ALREADY LOST IT'S BRAKES. THE CAR WAS TOWED TO HEADQUATER TOYOTA AND THEY DETERMINED THAT THE "HYDRAULIC BRAKES POWER BOOSTER ASSEMBLY" HAD FAILED. IT WAS REPLACED AT A COST OF $3127.00.
NHTSA complaint #10498781 — an unverified report by a vehicle owner.
at 94,000 milesHouston, TX
SERVICE BRAKES, HYDRAULIC
I OWN A 2002 TOYOTA 4RUNNER WITH APPROXIMATELY 94,000 MILES. THE VEHICLE PRIMARY USE IS DRIVING LESS THAN 10 MILES A DAY OFF HIGHWAY. THE FOLLOWING ALARM LIGHTS CAME ON: BRAKE LIGHT, CHECK ENGINE LIGHT, VSC LIGHT, TRAC LIGHT, ABS LIGHT, AND THE SPEEDOMETER QUIT WORKING. THE VEHICLE WAS TAKEN TO MIKE CALVERT TOYOTA IN HOUSTON, TX TO DIAGNOSE THE PROBLEM. THEIR SCANNER WAS UNABLE TO IDENTIFY A CODE FOR THE PROBLEM. THE CONCLUSION WAS THAT THE ADS CONTROL MODULE (SKID CONTROL SENSOR) WAS AT FAULT AND THUS HAD TO BE REPLACED. THE ASSISTANT SERVICE MANAGER, GRANT MILES ADVISED ME NOT TO DRIVE THE VEHICLE UNTIL THE ADS CONTROL MODULE WAS REPLACED. THE COST FOR THE PARTS AND LABOR WAS QUOTED AS $2377.01. IT WOULD TAKE 3 TO 5 BUSINESS DAYS FOR THE PART TO BE ORDERED AND REPLACED. I HAD TO RENT A CAR FROM THE DEALERSHIP BECAUSE OF THE VEHICLE WAS DEEMED UNSAFE TO DRIVE AND BECAUSE OF THE LENGTHY REPAIR TIME. THE COST OF THE RENTAL CAR IS APPROXIMATELY $289.00. BECAUSE OF THE POSSIBLE SAFETY ISSUES WITH THE ADS CONTROL MODULE (SKID CONTROL SENSOR-PART # 8954035270), I AM REGISTERING THIS NOTIFICATION WITH THE NHTSA.
NHTSA complaint #10419300 — an unverified report by a vehicle owner.
at 258,000 milesAltamonte Springs, FL
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND ALL THE SERVICE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO APPLY MORE PRESSURE TO STOP THE VEHICLE. THE CONTACT PULLED OVER AND TURNED THE VEHICLE OFF. THE FAILURE CONTINUED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 258,000.
NHTSA complaint #10360119 — an unverified report by a vehicle owner.
at 51,700 milesSuperior, CO
SERVICE BRAKES, HYDRAULIC
VIBRATION FROM BRAKING CAUSING VERY DECREASED VEHICLE CONTROL POSING VERY INCREASED ACCIDENT RISK. TOYOTA FOUR RUNNER 02 LIMITED, RECURRENCE OF PULSING BRAKE PEDAL AND VERY HIGH VEHICLE VIBRATION WHEN BRAKING. THIS OCCURS AFTER LONG MOUNTAIN DESCENTS AT NORMAL / POSTED HIGHWAY SPEEDS UNDER NORMAL PASSENGER LOADS (NOT HAULING), CLEAR DRY CONDITIONS. THIS IS THE SECOND TIME THIS LOW MILEAGE VEHICLE HAS EXPERIENCE THIS ISSUE. FIRST TIME, THE FRONT ROTORS WERE REPLACED AT THE DEALER AT THE OWNERS EXPENSE UNDER 40K MILES. THE VEHICLE IS DRIVEN AT MOST 5K MILES A YEAR. THE PROBLEM HAS RETURNED AND POSES A SERIOUS HAZARD TO OCCUPANTS AND OTHER HIGHWAY TRAVELERS. SEARCHING THE WEB, THERE ARE NUMEROUS COMPLAINTS OF WARPED ROTORS WHICH TOYOTA DEALERS ARE SAYING ITS DRIVER ERROR / NORMAL USE. I HAVE NOT DRIVEN THIS VEHICLE MUCH AND NOT HARD. MY USE WOULD EASILY QUALIFY AS NORMAL HIGHWAY TRAVEL. THE VEHICLE HAS LESS THAN 65K MILES ON IT NOW. CERTAINLY THE EXPENSE OF AGAIN REPLACING ROTORS IS CONCERNING, BUT REALLY, THE AMOUNT OF VIBRATION AND DECREASED CONTROL CAUSES ME TO BE VERY CONCERNED FOR MY, AND OTHERS, SAFETY. EVEN IF THE ROTORS ARE REPLACED, IT SEEMS VERY LIKELY THAT THE VIBRATION AND LOSS OF CONTROL WILL RETURN IN A FEW THOUSAND MILES OF NORMAL USE.
NHTSA complaint #10354032 — an unverified report by a vehicle owner.
Denver, CO
SERVICE BRAKES, HYDRAULIC
READING ABOUT THE PROBLEM WITH THE BRAKING SYSTEMS OF THE TOYOTA PRIUS, I LEARNED THAT THE BRAKING SYSTEM MIGHT NOT WORK WHEN THE VEHICLE HITS A POTHOLE, UNEVEN PAVEMENT, OR BUMP. I'VE HAD THE SAME PROBLEM IN MY '02 4RUNNER. IF THE BRAKES ARE APPLIED AND THE VEHICLE HITS A BUMP, THE BRAKES FEEL AS IF THEY ARE NOT WORKING, (BRAKE PEDAL GOES STRAIGHT TO THE FLOOR W/NO PRESSURE). THIS ISSUE GOES AWAY IF YOU RELEASE THE BRAKE PEDAL AND REAPPLY PRESSURE TO THE BRAKE, (PUMP). I ALWAYS THOUGHT THIS WAS "NORMAL" UNTIL I READ ABOUT THE PRIUS ISSUES WITH IT'S BRAKING SYSTEM. THE ISSUES WITH THE PRIUS SOUND TOO SIMILAR TO DISMISS THE ISSUE AS JUST A PROBLEM WITH THE CAR'S ELECTRIC ENGINE.
NHTSA complaint #10305211 — an unverified report by a vehicle owner.
at 60,000 milesCaguas, PR
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WHEN TURNING TO EITHER SIDE THE VSC LIGHT COMES ON AND THE ABS SYSTEM ACTIVATES. TIS IS IN DRY ROAD ON THE HIGHWAY.
NHTSA complaint #10222967 — an unverified report by a vehicle owner.
Bridgewater, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 TOYOTA 4 RUNNER. BRAKE ROTORS ARE WEARING UNEVENLY, CAUSING SHAKING WHEN SLOWING DOWN. DEALER SAID THE BRAKE PADS HAVEN'T EVEN BEEN USED 50%.
NHTSA complaint #10169572 — an unverified report by a vehicle owner.