2004 Toyota 4RUNNER body problems

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent mechanic discovered rust on the front driver's side subframe. Additionally, the subframe had developed holes due to rust. The cause of the failures was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 120,000.

NHTSA complaint #11683937 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2004 Toyota 4-Runner. The contact stated that the frame was severely rusted. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

NHTSA complaint #11681545 — an unverified report by a vehicle owner.

STRUCTURE:BODY

2004 Toyota 4Runner SR5 - Frame rust: currently not drivable due to complete breakage from the rust. Driving 2 hours home on the highway I almost lost control, pressing/releasing the brake and/or gas pulls the steering side to side and sways the truck (fish tail) due to damage from the frame rust/breaking. There is no control of the rear end. Truck was in great condition prior to the frame snapping. Vehicle has been inspected by multiple mechanics (including Firestone, Welding/fabricating Auto Repair shops and small owned mechanic shops), possibly won’t be able to weld due to the amount of rust. Firestone won’t perform any service if the vehicle needs to go in the air (tires, oil..etc) due to frame rust. This has been a huge problem with Toyota, they addressed other models around the same year but excluded the 4Runner for unknown reasons. The dealership will not address the issue unless instructed by corporate. This problem jeopardized my safety and the safety of others around while I was driving at highway speeds, there was no warning when it occurred. Vehicle is available for inspection any time, as it currently is not going anywhere without a tow.

NHTSA complaint #11679499 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Frame rust. Huge problems on the 4th gen 4runners. Can't believe there's not a recall on this issue.

NHTSA complaint #11669616 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The undercarriage is full of rust that the repair shop will not test drive or fix due to the issue. No warnings.

NHTSA complaint #11645055 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Extensive frame rust to the point of structural failure. Cannot support weight or force.

NHTSA complaint #11641362 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Rusty frame undercarriage. It’s not going to get any better due to the fact I have to drive on hwy 80 with all the construction, that’s a hazard itself, potholes everywhere that puts stress on your frame and the salt every winter.

NHTSA complaint #11620842 — an unverified report by a vehicle owner.

STRUCTURE:BODY

UNKNOWN: Excessive frame rust. frame is excessively rusting to the point where the brakes and suspensions is connected to the frame has been compromised. brake lines rusted to the point of failure, thus almost causing a wreck. Vehicle is now parked due to safety concerns involving the excessive rusting that is happening to the frame and any components that is attached to the frame.

NHTSA complaint #11615836 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Undercarriage frame rusted to the point where structural rust was formed in various places This rust has made a whole and cracks to the frame causing my vehicle to become a safety hazard on the road

NHTSA complaint #11615331 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Cars frame is rotting out to the point it is not safe to drive. I was told being in a collision could cause catastrophic failure and the car is just turning 20 years old with 125,000 miles. Can’t get my money back and the car is otherwise is excellent condition.

NHTSA complaint #11603298 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Took 2004 Toyota 4Runner SR5 to Toyota dealership to be serviced. Dealership called me to explain unable to do alignment, due to rear back frame excessive rusted through. Dealership advised waste of money to align new tires just purchased, unable to even do alignment and it was dangerous. Now what is to be done? This is my daily driver for work. How did this happen that its unsafe and dangerous to drive.

NHTSA complaint #11578947 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The rear tailgate window shattered while vehicle was in driveway as soon as it was turned off. Before it shattered there was an odor of something like plastic burning. Fortunately no one was hurt by the exploding bits of glass. The sound the breaking glass make was loud and startled the passengers. Good thing the vehicle was not in motion on the street or highway. On the internet I saw where other people shared the same problem on their Toyota 4Runner. Then I saw that Toyota had put out, TSB-0189-17, which stated exactly what happened to my 4Runner. Due to this possibly dangerous incident this should be upgraded to a vehicle safety recall.

NHTSA complaint #11572821 — an unverified report by a vehicle owner.

STRUCTURE:BODY

2004 4Runner rear hatch glass imploded with rear defroster on while driving and glass shattered all inside the vehicle in the back behind rear passenger seat. The loud sound when it imploded sounded like we had got shot at and scared all four of us in the vehicle thinking we were shot at. We pulled the vehicle over at the nearest pull over while driving on a coastal two lane road. We searched for any possible bullets. Did not find any and had to clean up as much possible of shattered glass that had covered all of our clothing and belongings. Had no materials to cover the rear broken window and had to continue our drive to meet family members to attend an early event at 9:00 am.

NHTSA complaint #11572654 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Rusted frame

NHTSA complaint #11553609 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The frame of the vehicle rust just as same as the 03-09 Tacoma and there is nothing I can do the fix it and if I get new parts it ruins my Parts after a short period of time

NHTSA complaint #11538131 — an unverified report by a vehicle owner.

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2004 Toyota 4Runner. The contact stated while driving 30 MPH over a bump in the road, she heard an abnormally loud sound and the windshield shattered without impact and the sunroof panel loosened. The contact also stated that the vehicle was shaking uncontrollably. The contact stated that the traction control warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed and determined that the subframe was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.

NHTSA complaint #11532660 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The frame of my Toyota 4-Runner has developed holes making it dangerous to drive.

NHTSA complaint #11512004 — an unverified report by a vehicle owner.

STRUCTURE:FRAME AND MEMBERS

The contact's mother owns a 2004 Toyota 4-Runner. The contact stated that after the vehicle was taken to an independent mechanic for a routine oil change, his mother was made aware that the subframe had excessive corrosion, and that the subframe needed to be replaced. The mechanic informed the contact's mother that the vehicle was not safe to drive. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 180,330.

NHTSA complaint #11509335 — an unverified report by a vehicle owner.

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for routine service, it was discovered that the subframe had sustained severe rusting and corrosion. The contact indicate that there was a hole going through the subframe while the vehicle was being lifted at the service center. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was no longer covered under the Manufacturer’s Extended Warranty coverage for the failure. The approximate failure mileage was 146,000.

NHTSA complaint #11506363 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Frame and body prematurely and aggressively rusted despite constant care and upkeep. Toyota recalled the exact frame on their Tacoma of the same years and did not recall the 4runner frames. It’s criminal and dangerous to the user and other vehicles on the road.

NHTSA complaint #11500557 — an unverified report by a vehicle owner.

STRUCTURE:BODY

-The frame is rotted out - If the frame were to break, which my mechanic i saying is very possible, a massive incident could occur - It has been confirmed by an independent service center - It has not been inspected by the manufacturer but is an astonishingly common issue Toyota is very aware of that they continue to ignore. - There were not indicators notifying me of the issue. I wanted to replace my suspension and the mechanic advised not doing so because of the rot.

NHTSA complaint #11493961 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The frame is damaged from excessive corrosion. The rear cross member that supports the trailer hitch and rear bumper is almost non-existent, which could result in the loss of the trailer being towed, and it will reduce the truck's rear impact resistance. The front right lower control arm has a 2'" x 3/8" lateral hole from corrosion, which could result in a catastrophic failure of the right front suspension system. The longitudinal frame members are compromised by corrosion which has penetrated through the steel in various locations. The front cross-frame member that supports the radiator is severely corroded. The frame to body mounts are showing signs of excessive corrosion which could result in the separation of the the body from the frame in an accident.

NHTSA complaint #11490128 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The frame is showing significant rust damage throughout the frame. A hole was punctured in the passenger side while using the factory bottle jack. This could have ended badly if someone was underneath when this happened. Furthermore there is deterioration on the front and rear sections that are questionable as to their integrity and resilience in the event of a crash. It is generally accepted by other owners of this generation that lack of adequete drainage throughout the frame has led to water pooling inside and creating excessive rust issues from the inside out.

NHTSA complaint #11485903 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The truck frame is rusting and making the vehicle unsafe prematurely. My vehicle only has 78 thousand miles and likely needs the frame replaced like many other toyota vehicle because of the lack of corrosion protection.

NHTSA complaint #11481654 — an unverified report by a vehicle owner.

STRUCTURE:BODY

We took our 2004 4Runner for annual vehicle inspection and the service provider told us the vehicle would not pass safety inspection due to the excessive rusting on the steel frame and the suspension of the vehicle. Welding and patchwork will not fix this issue. My husband depends on this vehicle to work. The attached pictures give a small window into the extent of the damage. There is no current recall for this vehicle and year, but similar Toyota trucks from the same time frame have been recalled for the same exact issue. The entire frame needs to be replaced or worst case scenario, the vehicle is no longer usable. Toyota needs to remedy this issue for their loyal customers immediately.

NHTSA complaint #11480458 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The body frame is the problem, it has rust all around, the radiator supports are all rusted out almost hanging, front side of the frame and rear side are clearly rusted. Radiator could fall any time. The problem was confirmed by auto shop and inspection shop (independent service center). Vehicle has not been inspected by police or insurance representatives. There were no warning lights or symptoms prior to frame failure, for now.

NHTSA complaint #11478302 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The frame of my 2004 Toyota 4Runner, which is manufactured by Dana Holding Corporation, is the primary support structure of my vehicle, to which every piece is attached. It is the main protection against injury in a car accident. The excessive rust corrosion of the frame on my Toyota 4Runner greatly hinders the safety, crash-worthiness, and stability of my automobile, as transmission mounts, essential suspension components, and engine mounts are attached to it. Consequently, as it becomes affected by rust, it is significantly more prone to failing to protect me, the driver, in a car accident, and, furthermore, it can also cause serious accidents in and of itself. Depending on the gravity of the impact, not only myself but my passengers (my young children) can experience a wide range of injuries and even death. Because the excessive rusting of the undercarriage of my Toyota 4Runners can cause plenty of vehicle components to fail, there can be multiple causes for an accident. The following are the most common injuries people sustain after a car accident: traumatic brain injuries severe whiplash fractured bones lacerations spinal cord damages paralysis loss of limbs permanent scarring concussions internal bleeding head injuries face injuries compound fractures soft tissue damage back injuries dislocated bones knee injuries shoulder injuries herniated disc psychological injuries Unlike in the case of other models of your vehicles, Toyota Motor Corporation refused to address the problem of 4Runners. Interestingly, your company faced a previous lawsuit in 2016 concerning the same rusting problem in the Tacomas, Sequoias, and Tundras, and it was settled for $3.4 billion in 2020. Nonetheless, your company did not admit it manufactured defective vehicles. According to documentation, Toyota Motor Corporation had been aware of the issue of premature rusting of the undercarriage of their 4Runners for a long time but continued to manufacture and sell defective vehicles.

NHTSA complaint #11478184 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The body is excessively rusted through. Other vehicles this age or older do not have any where near the amount of excessive rust and holes. Parts have fallen off. Anytime the shop has to work on the truck, there is a pile of rust under it. Broken off rust poses a hazard to owner and others on the road as debris. Known issue on an uncoated frame.

NHTSA complaint #11473285 — an unverified report by a vehicle owner.