Owners have filed 204 complaints
about the 2004 Toyota Camry Solara with NHTSA between 2004 and 2021.
The largest single group is the body & structure.
Across this model's run it ranks 1 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 92
Against the median year of the Toyota Camry Solara. 50 means typical for this
model; 100 means roughly double.
Severity — 100
30.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 68
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Toyota Camry Solara
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1027.8%
Automatic Transmission
925.0%
Frontal
411.1%
Pressure Monitoring AND Regulating Systems
38.3%
Accelerator Pedal
38.3%
Head Restraint
38.3%
Side/Window
25.6%
Mid/Rear Assembly
25.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1711.5%
1,000 – 9,999 miles
2013.5%
10,000 – 24,999 miles
1510.1%
25,000 – 49,999 miles
1510.1%
50,000 – 74,999 miles
2114.2%
75,000 – 99,999 miles
3020.3%
100,000 – 149,999 miles
2718.2%
150,000+ miles
32.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2004peak 11Sep 2021
NHTSA investigations into the 2004 Toyota Camry Solara
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS...
DP05002Opened 5 Aug 2005Closed 5 Jan 2006VEHICLE SPEED CONTROL
VEHICLE SPEED CONTROL
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELAT...
Recalls on the 2004 Toyota Camry Solara
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20040422,943 units in Canada
Label
On certain vehicles, the compliance label does not meet the requirements of CMVSS 120. The label was printed with incorrect Gross Vehicle Weight Rating and Gross Axle Weight Rating data. The incorrect GVWR / GAWR data is 2,380 kg / 1,300 kg. The correct GVWR is 1,900-2,015 kg and the GAWR is 1,035-1,210 kg. Correction: Dealer will replace the compliance label.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 180,000 milesGrafton, WIFire
ELECTRICAL SYSTEM
I WAS DRIVING TO WORK ON THE WI 43 FREEWAY (SPEED APROX. 70 MPH) AT 2:00AM OF 09/28/2020. I SMELLED SOMETHING BURNING AND SAW SPARKS COMING FROM UNDER MY DASHBOARD. I PULLED OVER TO THE SIDE OF THE FREEWAY AND CALLED 911. TWO OZAUKEE COUNTY SHERIFFS AND 1 PORT WASHINGTON FIRE TRUCK RESPONDED (INCIDENT NUMBER 20-27928). AS YOU CAN SEE FROM THE ATTACHED PICTURES WHICH WERE TAKEN THE NEXT DAY AT THE TOWING YARD MY CAR'S DASH AND INTERIOR WAS TOTALLY MELTED BY AN ELECTRICAL FIRE THAT WAS SO HOT IT CRACKED THE WINDSHIELD. ALTHOUGH THE CAR HAS SOME AGE ON IT, THIS IS NOT SOMETHING THAT SHOULD EVER OCCUR WHILE DRIVING DOWN THE HIGHWAY. FORTUNATELY NO ONE WAS HURT. THE CAR HAD TO BE TOTALED AS IT WAS BEYOND REPAIR.
NHTSA complaint #11362817 — an unverified report by a vehicle owner.
at 105,000 milesIndelpendence, OHCrash
VEHICLE SPEED CONTROL
EXITED FREEWAY AND HIT BRAKES TO SLOW AND STOP AT TRAFFIC LIGHT. THE MOTOR ACCELERATED, THE BRAKES WERE TOO WEAK TO STOP THE VEHICAL, AND I CRASHED INTO THE STOPPED CAR AT THE TRAFFIIC LIGHT. IT SEEMED THAT THE CRUISE CONTROL DID NOT TURN OFF WHEN I PRESSED THE BRAKE PEDAL. THEY FAILED TO TURN THE CRUISE CONTROL OFF.
NHTSA complaint #11175023 — an unverified report by a vehicle owner.
at 105,000 milesIndelpendence, OHCrash
ENGINE
EXITED FREEWAY AND HIT BRAKES TO SLOW AND STOP AT TRAFFIC LIGHT. THE MOTOR ACCELERATED, THE BRAKES WERE TOO WEAK TO STOP THE VEHICAL, AND I CRASHED INTO THE STOPPED CAR AT THE TRAFFIIC LIGHT. IT SEEMED THAT THE CRUISE CONTROL DID NOT TURN OFF WHEN I PRESSED THE BRAKE PEDAL. THEY FAILED TO TURN THE CRUISE CONTROL OFF.
NHTSA complaint #11175023 — an unverified report by a vehicle owner.
at 105,000 milesIndelpendence, OHCrash
SERVICE BRAKES
EXITED FREEWAY AND HIT BRAKES TO SLOW AND STOP AT TRAFFIC LIGHT. THE MOTOR ACCELERATED, THE BRAKES WERE TOO WEAK TO STOP THE VEHICAL, AND I CRASHED INTO THE STOPPED CAR AT THE TRAFFIIC LIGHT. IT SEEMED THAT THE CRUISE CONTROL DID NOT TURN OFF WHEN I PRESSED THE BRAKE PEDAL. THEY FAILED TO TURN THE CRUISE CONTROL OFF.
NHTSA complaint #11175023 — an unverified report by a vehicle owner.
at 109,000 milesEdmond, OKCrash1 injured
AIR BAGS
PULLING INTO A DISABLED RETAIL PARKING SPACE AT VERY LOW SPEED, CAR LURCHED FORWARD AND HIT THE METAL PARKING POLE, DAMAGING THE FRONT BUMPER AND HOOD. EYEWITNESS TO COLLISION INCIDENT CONFIRMS THIS. CAR WAS BARELY IN MOTION AND MY FOOT WAS ON THE BRAKE. I RECEIVED WHIPLASH REQUIRING MEDICAL ATTENTION AND INJURY TO MY RIGHT KNEE. AUTOMOTIVE REPAIR COMPANY STATES IMPACT WAS SO SEVERE THAT FRAME WAS BENT, RESULTING IN THE INSURANCE COMPANY DECLARING VEHICLE A TOTAL LOSS. HOWEVER, THE AIR BAG NEVER DEPLOYED EVEN THOUGH THE BUMPER DAMAGE OCCURRED RIGHT AT THE AIR BAG LOCATION ON DRIVER SIDE. TOYOTA SOLARA AIR BAG SHOULD HAVE DEPLOYED. THE SUDDEN LURCH FORWARD SHOULD NOT HAVE OCCURRED SINCE MY FOOT WAS ON THE BRAKE AT THE TIME AND BARELY MOVING. PICTURES AVAILABLE. POLICE REPORT NOT POSSIBLE AS THEY DO NOT COME TO PRIVATE PARKING PROPERTY. VEHICLE STILL DRIVABLE, SO IT WAS TAKEN TO TOYOTA-APPROVED AUTO REPAIR SHOP.
NHTSA complaint #10994160 — an unverified report by a vehicle owner.
at 109,000 milesEdmond, OKCrash1 injured
VEHICLE SPEED CONTROL
PULLING INTO A DISABLED RETAIL PARKING SPACE AT VERY LOW SPEED, CAR LURCHED FORWARD AND HIT THE METAL PARKING POLE, DAMAGING THE FRONT BUMPER AND HOOD. EYEWITNESS TO COLLISION INCIDENT CONFIRMS THIS. CAR WAS BARELY IN MOTION AND MY FOOT WAS ON THE BRAKE. I RECEIVED WHIPLASH REQUIRING MEDICAL ATTENTION AND INJURY TO MY RIGHT KNEE. AUTOMOTIVE REPAIR COMPANY STATES IMPACT WAS SO SEVERE THAT FRAME WAS BENT, RESULTING IN THE INSURANCE COMPANY DECLARING VEHICLE A TOTAL LOSS. HOWEVER, THE AIR BAG NEVER DEPLOYED EVEN THOUGH THE BUMPER DAMAGE OCCURRED RIGHT AT THE AIR BAG LOCATION ON DRIVER SIDE. TOYOTA SOLARA AIR BAG SHOULD HAVE DEPLOYED. THE SUDDEN LURCH FORWARD SHOULD NOT HAVE OCCURRED SINCE MY FOOT WAS ON THE BRAKE AT THE TIME AND BARELY MOVING. PICTURES AVAILABLE. POLICE REPORT NOT POSSIBLE AS THEY DO NOT COME TO PRIVATE PARKING PROPERTY. VEHICLE STILL DRIVABLE, SO IT WAS TAKEN TO TOYOTA-APPROVED AUTO REPAIR SHOP.
NHTSA complaint #10994160 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 80,000 milesFountain Valley, CA
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2004 Toyota Camry Solara. The contact stated that the dashboard started to crack exposing the air bag. The contact stated no warning light was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 80,000.
NHTSA complaint #11433838 — an unverified report by a vehicle owner.
at 103,000 milesFrisco, TX
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2004 Toyota Solara. The contact stated while driving at various speeds, the TPMS indicated that the tire pressure was low however, upon investigation the tires were at the correct tire pressure. The contact stated that the tire pressure warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 103,000.
NHTSA complaint #11423728 — an unverified report by a vehicle owner.
at 180,000 milesGrafton, WIFire
ELECTRICAL SYSTEM
I WAS DRIVING TO WORK ON THE WI 43 FREEWAY (SPEED APROX. 70 MPH) AT 2:00AM OF 09/28/2020. I SMELLED SOMETHING BURNING AND SAW SPARKS COMING FROM UNDER MY DASHBOARD. I PULLED OVER TO THE SIDE OF THE FREEWAY AND CALLED 911. TWO OZAUKEE COUNTY SHERIFFS AND 1 PORT WASHINGTON FIRE TRUCK RESPONDED (INCIDENT NUMBER 20-27928). AS YOU CAN SEE FROM THE ATTACHED PICTURES WHICH WERE TAKEN THE NEXT DAY AT THE TOWING YARD MY CAR'S DASH AND INTERIOR WAS TOTALLY MELTED BY AN ELECTRICAL FIRE THAT WAS SO HOT IT CRACKED THE WINDSHIELD. ALTHOUGH THE CAR HAS SOME AGE ON IT, THIS IS NOT SOMETHING THAT SHOULD EVER OCCUR WHILE DRIVING DOWN THE HIGHWAY. FORTUNATELY NO ONE WAS HURT. THE CAR HAD TO BE TOTALED AS IT WAS BEYOND REPAIR.
NHTSA complaint #11362817 — an unverified report by a vehicle owner.
at 177,151 milesHampton, VA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY SOLARA. THE CONTACT NOTICED THAT THE DASHBOARD WAS FRACTURED. PRIORITY TOYOTA HAMPTON LOCATED AT 2301 W MERCURY BOULEVARD, HAMPTON, VA 23666, (757)838-5000) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL HOWEVER, THERE WAS A WARRANTY ENHANCEMENT FROM THE MANUFACTURER FOR THE FAILURE IN SIMILAR VEHICLES. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,151.
NHTSA complaint #11297979 — an unverified report by a vehicle owner.
at 56,231 milesLancaster, NY
ENGINE
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY SOLARA. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HERR TOYOTA (4141 S. WESTERN BLVD, ORCHARD PARK, NY) WHERE IT WAS DIAGNOSED THAT FUEL CYLINDER SENSORS ONE AND TWO WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,231. *BF
NHTSA complaint #11245446 — an unverified report by a vehicle owner.
at 105,000 milesIndelpendence, OHCrash
VEHICLE SPEED CONTROL
EXITED FREEWAY AND HIT BRAKES TO SLOW AND STOP AT TRAFFIC LIGHT. THE MOTOR ACCELERATED, THE BRAKES WERE TOO WEAK TO STOP THE VEHICAL, AND I CRASHED INTO THE STOPPED CAR AT THE TRAFFIIC LIGHT. IT SEEMED THAT THE CRUISE CONTROL DID NOT TURN OFF WHEN I PRESSED THE BRAKE PEDAL. THEY FAILED TO TURN THE CRUISE CONTROL OFF.
NHTSA complaint #11175023 — an unverified report by a vehicle owner.
at 105,000 milesIndelpendence, OHCrash
ENGINE
EXITED FREEWAY AND HIT BRAKES TO SLOW AND STOP AT TRAFFIC LIGHT. THE MOTOR ACCELERATED, THE BRAKES WERE TOO WEAK TO STOP THE VEHICAL, AND I CRASHED INTO THE STOPPED CAR AT THE TRAFFIIC LIGHT. IT SEEMED THAT THE CRUISE CONTROL DID NOT TURN OFF WHEN I PRESSED THE BRAKE PEDAL. THEY FAILED TO TURN THE CRUISE CONTROL OFF.
NHTSA complaint #11175023 — an unverified report by a vehicle owner.
at 105,000 milesIndelpendence, OHCrash
SERVICE BRAKES
EXITED FREEWAY AND HIT BRAKES TO SLOW AND STOP AT TRAFFIC LIGHT. THE MOTOR ACCELERATED, THE BRAKES WERE TOO WEAK TO STOP THE VEHICAL, AND I CRASHED INTO THE STOPPED CAR AT THE TRAFFIIC LIGHT. IT SEEMED THAT THE CRUISE CONTROL DID NOT TURN OFF WHEN I PRESSED THE BRAKE PEDAL. THEY FAILED TO TURN THE CRUISE CONTROL OFF.
NHTSA complaint #11175023 — an unverified report by a vehicle owner.
SAN Ramon, CA
AIR BAGS
MY HUSBAND WAS REPLACING DOOR HANDLE WHEN HE TOOK OFF THE LEFT FRONT DOOR PANEL, HE FOUND THAT THE AIRBAG SENSOR HAS DISINTEGRATED FROM THE INSIDE OUT. WE TOOK PICTURES TOOK IT INTO DUBLIN CA TOYOTA. THEY WILL NOT REPAIR THIS. I THEN HAD SOME REPAIR WORK DONE ON THE RIGHT SIDE OF MY CAR AND THE OWNER OF THE SHOP ALSO REPORTED THAT THE SAME THING ON THE RIGHT SIDE . HE STATED THAT THIS IS A DEFAULT AND IT COULD VERY LIKELY CAUSE THE AIRBAG TO GO OFF PREMATURELY OR NOT WORK IF THERE WAS AN IMPACT , THAT THIS WAS A DANGER TO WHO EVER WAS DRIVING MY CAR. I HAVE PHOTOS AND ALSO A REPORT FROM DUBLIN TOYOTA . I'M NOT ONLY IN FEAR FOR MY SAFETY BUT THE FACT THAT TOYOTA SHOWS NO CONCERN FOR MY SAFETY AND HOW MANY OTHERS COULD HAVE THE SAME ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11119445 — an unverified report by a vehicle owner.
SAN Ramon, CA
AIR BAGS:SIDE/WINDOW
MY HUSBAND WAS REPLACING DOOR HANDLE WHEN HE TOOK OFF THE LEFT FRONT DOOR PANEL, HE FOUND THAT THE AIRBAG SENSOR HAS DISINTEGRATED FROM THE INSIDE OUT. WE TOOK PICTURES TOOK IT INTO DUBLIN CA TOYOTA. THEY WILL NOT REPAIR THIS. I THEN HAD SOME REPAIR WORK DONE ON THE RIGHT SIDE OF MY CAR AND THE OWNER OF THE SHOP ALSO REPORTED THAT THE SAME THING ON THE RIGHT SIDE . HE STATED THAT THIS IS A DEFAULT AND IT COULD VERY LIKELY CAUSE THE AIRBAG TO GO OFF PREMATURELY OR NOT WORK IF THERE WAS AN IMPACT , THAT THIS WAS A DANGER TO WHO EVER WAS DRIVING MY CAR. I HAVE PHOTOS AND ALSO A REPORT FROM DUBLIN TOYOTA . I'M NOT ONLY IN FEAR FOR MY SAFETY BUT THE FACT THAT TOYOTA SHOWS NO CONCERN FOR MY SAFETY AND HOW MANY OTHERS COULD HAVE THE SAME ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11119445 — an unverified report by a vehicle owner.
at 97,500 milesMontclair, NJ
UNKNOWN OR OTHER
DASHBOARD MELTING ' I JUST NOTICED MY DASHBOARD MELTING YESTERDAY AND CONTACTED TOYOTA TODAY. I WAS TOLD THAT THE WARRANTY ENHANCEMENT FOR THIS PROBLEM EXPIRED LESS THAN A YEAR AGO, AND THAT THEY WERE SORRY, BUT THEY ARE NOT WILLING TO HELP ME. I KEEP MY CAR IN A PARTIALLY CLIMATE-CONTROLLED GARAGE AND DRIVE ONLY A FEW THOUSAND MILES A YEAR. THEREFORE, MY CAR IS HAVING DELAYED SYMPTOMS OF THE MELTING DASHBOARD PROBLEM. BECAUSE I TOOK EXTRAORDINARY STEPS TO PROTECT MY CAR, I AM BEING EXCLUDED FROM THE WARRANTY PROGRAM. THIS BOILS DOWN TO TWO SAFETY PROBLEMS: 1. TOYOTA CANNOT OR WILL NOT TELL ME THE MATERIAL OF THE DASHBOARD, BUT I SUSPECT IT IS A PETROLEUM-BASED PLASTIC VINYL. THEREFORE, THE OOZING SUBSTANCE IS QUITE POSSIBLY AN ENDOCRINE DISRUPTOR. NO ONE SHOULD NOT BE EXPOSED TO THIS TOXIC SUBSTANCE. THEY REFUSE TO HELP ME REPLACE IT, AND REFUSE TO TELL ME HOW TO CLEAN IT, BUT SHARE MY CONCERNS AND OFFER THEIR SORROW. 2. THE GLARE FROM THE MELTING DASHBOARD IS A DRIVING HAZARD. I GET A TERRIBLE REFLECTION IN MY WINDSHIELD AND CAN EASILY MISTAKE WHAT IT REAL VS A REFLECTION, AND IS WORSE ADVERSE WEATHER CONDITIONS. IT PRESENTS A SAFETY HAZARD TO OCCUPANTS AND PEDESTRIANS, AND ADVERSELY AFFECTS MY ABILITY TO OPERATE THE VEHICLE IN THE SAFEST MANNER. I HAVE PURCHASED 9 TOYOTAS, YET THIS IS MY 1ST ISSUE AND REQUEST FOR SAFETY REPAIR. I GUESS LOYALTY ONLY GOES ONE WAY. I AM VERY CONCERNED ABOUT MY HEALTH AND SAFETY.
NHTSA complaint #11089949 — an unverified report by a vehicle owner.
at 120,000 milesMontgomery, IL
UNKNOWN OR OTHER
WHILE DRIVING MY 04 TOYOTA SOLARA AT 45MPH THERE WAS A VERY LOUD NOISE THE SUNROOF EXPLODED CAUSING GLASS TO FLY ALL OVER THE INSIDE OF THE CAR, INTO THE STREET, AND HIT THE BACK OF MY TRUNK CHIPPING THE PAINT. THE SCREEN WAS OPEN, BUT THE SUNROOF WAS CLOSED AT THE TIME. IF MY CHILDREN WERE IN THE BACKSEAT AT THE TIME THEY WOULD OF BEEN INJURED BY THE GLASS. THERE WAS NOTHING IN THE ROAD IT WAS A NICE SUNNY DAY WHEN IT HAPPENED. I FIRST CALLED TOYOTA THEY OPENED A CASE AND RESPONDED SAYING AT THIS TIME TOYOTA IS NOT DOING A RECALL ON THIS OR HAS THERE BEEN A CLASS ACTION LAWSUIT AGAINST THEM. I SUBMITTED PICTURES TO THEM AND FILED A CASE. SOMETHING HAS TO BE DONE ABOUT THIS I WAS SO SHAKEN AFTER THIS HAPPENED AND CAN'T STOP THINKING WHAT COULD OF HAPPENED IF MY KIDS WERE IN THE CAR THAT DAY. TOYOTA NEEDS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE SUNROOFS BEFORE THIS HAPPENS TO MORE PEOPLE.
NHTSA complaint #11075408 — an unverified report by a vehicle owner.
at 130,000 milesConley, GA
UNKNOWN OR OTHER
CRACKING AND MELTING DASHBOARD. TOYOTA PUT OUT AN EXTENDED WARRANTY TO COVER THE REPLACEMENT. THE PROBLEM I HAVE...I RECEIVED THE FIRST LETTER STATING THE PROBLEM, BUT IT STATED A SECOND LETTER WILL BE SENT, WITH NOTIFICATION WHEN THE PARTS WILL BE AVAILABLE, I NEVER RECEIVED THE SECOND LETTER. AS TIME WENT BY, I FORGOT ABOUT GOING TO A DEALER RATHER THAN WAIT FOR THE LETTER. A BIG MISTAKE, I LEARNED TODAY DEC 22, 2017, THE DEADLINE WAS MAY 31, 2017. THE PROBLEM DOES EXIST, SO WHY, BECAUSE I NEVER FOLLOWED UP ON A LETTER I NEVER RECEIVED, BE REJECTED. I CALLED TOYOTA AND WAS GIVEN A COMPLAINT # 1712221373, BUT WAS ALSO TOLD, BECAUSE OF THE MISSED DEADLINE, THERE WAS NOTHING THEY COULD DO. I SEEK FURTHER HELP.
NHTSA complaint #11056134 — an unverified report by a vehicle owner.
at 131,838 milesCerritos, CA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY SOLARA. THE CONTACT STATED THAT THE DASHBOARD ON THE DRIVER'S SIDE WAS CRACKED AND THE GLOVE COMPARTMENT ALSO HAD MULTIPLE CRACKS. THE VEHICLE WAS TAKEN TO CERRITOS TOYOTA IN CERRITOS, CA WHERE IT WAS DETERMINED THAT THEY COULD ONLY REPLACE THE DASHBOARD, AND NOT THE GLOVE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 131,838. UPDATED 10/24/17*LJ
NHTSA complaint #11011755 — an unverified report by a vehicle owner.
at 109,000 milesEdmond, OKCrash1 injured
AIR BAGS
PULLING INTO A DISABLED RETAIL PARKING SPACE AT VERY LOW SPEED, CAR LURCHED FORWARD AND HIT THE METAL PARKING POLE, DAMAGING THE FRONT BUMPER AND HOOD. EYEWITNESS TO COLLISION INCIDENT CONFIRMS THIS. CAR WAS BARELY IN MOTION AND MY FOOT WAS ON THE BRAKE. I RECEIVED WHIPLASH REQUIRING MEDICAL ATTENTION AND INJURY TO MY RIGHT KNEE. AUTOMOTIVE REPAIR COMPANY STATES IMPACT WAS SO SEVERE THAT FRAME WAS BENT, RESULTING IN THE INSURANCE COMPANY DECLARING VEHICLE A TOTAL LOSS. HOWEVER, THE AIR BAG NEVER DEPLOYED EVEN THOUGH THE BUMPER DAMAGE OCCURRED RIGHT AT THE AIR BAG LOCATION ON DRIVER SIDE. TOYOTA SOLARA AIR BAG SHOULD HAVE DEPLOYED. THE SUDDEN LURCH FORWARD SHOULD NOT HAVE OCCURRED SINCE MY FOOT WAS ON THE BRAKE AT THE TIME AND BARELY MOVING. PICTURES AVAILABLE. POLICE REPORT NOT POSSIBLE AS THEY DO NOT COME TO PRIVATE PARKING PROPERTY. VEHICLE STILL DRIVABLE, SO IT WAS TAKEN TO TOYOTA-APPROVED AUTO REPAIR SHOP.
NHTSA complaint #10994160 — an unverified report by a vehicle owner.
at 109,000 milesEdmond, OKCrash1 injured
VEHICLE SPEED CONTROL
PULLING INTO A DISABLED RETAIL PARKING SPACE AT VERY LOW SPEED, CAR LURCHED FORWARD AND HIT THE METAL PARKING POLE, DAMAGING THE FRONT BUMPER AND HOOD. EYEWITNESS TO COLLISION INCIDENT CONFIRMS THIS. CAR WAS BARELY IN MOTION AND MY FOOT WAS ON THE BRAKE. I RECEIVED WHIPLASH REQUIRING MEDICAL ATTENTION AND INJURY TO MY RIGHT KNEE. AUTOMOTIVE REPAIR COMPANY STATES IMPACT WAS SO SEVERE THAT FRAME WAS BENT, RESULTING IN THE INSURANCE COMPANY DECLARING VEHICLE A TOTAL LOSS. HOWEVER, THE AIR BAG NEVER DEPLOYED EVEN THOUGH THE BUMPER DAMAGE OCCURRED RIGHT AT THE AIR BAG LOCATION ON DRIVER SIDE. TOYOTA SOLARA AIR BAG SHOULD HAVE DEPLOYED. THE SUDDEN LURCH FORWARD SHOULD NOT HAVE OCCURRED SINCE MY FOOT WAS ON THE BRAKE AT THE TIME AND BARELY MOVING. PICTURES AVAILABLE. POLICE REPORT NOT POSSIBLE AS THEY DO NOT COME TO PRIVATE PARKING PROPERTY. VEHICLE STILL DRIVABLE, SO IT WAS TAKEN TO TOYOTA-APPROVED AUTO REPAIR SHOP.
NHTSA complaint #10994160 — an unverified report by a vehicle owner.
at 109,000 milesEdmond, OKCrash1 injured
STRUCTURE:BODY
PULLING INTO A DISABLED RETAIL PARKING SPACE AT VERY LOW SPEED, CAR LURCHED FORWARD AND HIT THE METAL PARKING POLE, DAMAGING THE FRONT BUMPER AND HOOD. EYEWITNESS TO COLLISION INCIDENT CONFIRMS THIS. CAR WAS BARELY IN MOTION AND MY FOOT WAS ON THE BRAKE. I RECEIVED WHIPLASH REQUIRING MEDICAL ATTENTION AND INJURY TO MY RIGHT KNEE. AUTOMOTIVE REPAIR COMPANY STATES IMPACT WAS SO SEVERE THAT FRAME WAS BENT, RESULTING IN THE INSURANCE COMPANY DECLARING VEHICLE A TOTAL LOSS. HOWEVER, THE AIR BAG NEVER DEPLOYED EVEN THOUGH THE BUMPER DAMAGE OCCURRED RIGHT AT THE AIR BAG LOCATION ON DRIVER SIDE. TOYOTA SOLARA AIR BAG SHOULD HAVE DEPLOYED. THE SUDDEN LURCH FORWARD SHOULD NOT HAVE OCCURRED SINCE MY FOOT WAS ON THE BRAKE AT THE TIME AND BARELY MOVING. PICTURES AVAILABLE. POLICE REPORT NOT POSSIBLE AS THEY DO NOT COME TO PRIVATE PARKING PROPERTY. VEHICLE STILL DRIVABLE, SO IT WAS TAKEN TO TOYOTA-APPROVED AUTO REPAIR SHOP.
NHTSA complaint #10994160 — an unverified report by a vehicle owner.
at 129,000 milesGrass Valley, CACrash
VEHICLE SPEED CONTROL
FEBRUARY 1, 2017, TURNING INTO A PARKING LOT AT 700 E. MAIN ST., GRASS VALLEY, CA, TURNED RIGHT INTO A PARKING SPACE AND AS THE BRAKE WAS APPLIED, THE CAR SURGED FORWARD, JUMPING A CEMENT CURB, THE FENDER GRAZING A TREE ON THE LEFT, COMING TO AN ABRUPT STOP WHEN IT HIT THE CEMENT BASE OF A LIGHT POLE. FLUIDS WERE LEAKING FROM BENEATH THE CAR, THE FRONT BUMPER WAS HANGING OFF, THE DRIVER SIDE DOOR CAUGHT AS IT WAS OPENED. THE CAR WAS TOWED TO A BODY SHOP. THIS WAS THE SECOND INCIDENT, WITH THE SAME EVENT OCCURRING 2 YEARS PRIOR BUT WITH LESS SURGE AND NO CAR BODY DAMAGE. BOTH INCIDENTS REPORTED TO TOYOTA IMMEDIATELY. TOYOTA INVESTIGATED AND BOTH TIMES FOUND NO CAUSE FOR THE UNINTENDED ACCELERATION. SINCE THE CAR HIT A STATIONARY OBJECT I AM FOUND "AT FAULT" BY MY INSURANCE, WHICH IS ANNOYING. I DID NOT HAVE THE CAR REPAIRED SINCE IT IS CLEARLY UNSAFE. TODAY, MAY 1, 2017, A SALVAGE COMPANY PICKED UP THE CAR TO BE USED SOLELY FOR PARTS. THE CAR IS IN OTHERWISE EXCELLENT CONDITION, BUT I COULD NOT PLACE ANOTHER HUMAN BEING IN JEOPARDY BY REPAIRING AND SELLING IT, NOR COULD I EVER FEEL SAFE AGAIN DRIVING THE CAR.
NHTSA complaint #10981642 — an unverified report by a vehicle owner.
at 85,100 milesST Petersburg, FLCrash1 injured
AIR BAGS
ON MARCH 6, 2016, MOVING WEST ON A RESIDENTIAL STREET AT ABOUT 20 MPH 10:45 P.M., LESS THAN 500' FROM HOME. CRYSTAL CLEAR NIGHT. CAR FREEZES, STEERING & BRAKES LOCK, CAR LURCHES FORWARD AND KEEPS MUCH HIGHER SPEED. WITH BOTH ARMS, I PULLED CAR FROM HEAD-ON WITH UTILITY POLE TO VERY HIGH PALM TREE. HEAD-ON ITH TREE, AIRBAG RELEASES, WHITE SMOKE COMING FROM HOOD. I TURNED CAR OFF, TOOK KEYS, CAR ENGINE CONTINUES AS DID HORN BLOWING & WHITE SMOKE. IT TOOK THREE AAA TRUCKS TO REMOVE CAR FROM TREE TRUNK, WITH STEERING AND BRAKES STILL LOCKED. CAR WAS ALONE ON A NEIGHBORHOOD ROAD MOVING WEST, DRIVER ALONE, VERY RESIDENTIAL WITH PEOPLE WALKING DOGS, PILOTS AND STEWS RUNNING, JOGGERS AND PUPS AND CATS PROWLING. NO ONE WAS AROUND. A GUARD FROM A GATED COMMUNITY ON THE STREET'S NORTH SIDE WAS THE 1ST TO APPEAR. EVENTUALLY 4 POLOCE OFFICERS WERE THERE, ONE TALKED TO ME OFTEN.
NHTSA complaint #10979427 — an unverified report by a vehicle owner.
at 85,100 milesST Petersburg, FLCrash1 injured
STEERING
ON MARCH 6, 2016, MOVING WEST ON A RESIDENTIAL STREET AT ABOUT 20 MPH 10:45 P.M., LESS THAN 500' FROM HOME. CRYSTAL CLEAR NIGHT. CAR FREEZES, STEERING & BRAKES LOCK, CAR LURCHES FORWARD AND KEEPS MUCH HIGHER SPEED. WITH BOTH ARMS, I PULLED CAR FROM HEAD-ON WITH UTILITY POLE TO VERY HIGH PALM TREE. HEAD-ON ITH TREE, AIRBAG RELEASES, WHITE SMOKE COMING FROM HOOD. I TURNED CAR OFF, TOOK KEYS, CAR ENGINE CONTINUES AS DID HORN BLOWING & WHITE SMOKE. IT TOOK THREE AAA TRUCKS TO REMOVE CAR FROM TREE TRUNK, WITH STEERING AND BRAKES STILL LOCKED. CAR WAS ALONE ON A NEIGHBORHOOD ROAD MOVING WEST, DRIVER ALONE, VERY RESIDENTIAL WITH PEOPLE WALKING DOGS, PILOTS AND STEWS RUNNING, JOGGERS AND PUPS AND CATS PROWLING. NO ONE WAS AROUND. A GUARD FROM A GATED COMMUNITY ON THE STREET'S NORTH SIDE WAS THE 1ST TO APPEAR. EVENTUALLY 4 POLOCE OFFICERS WERE THERE, ONE TALKED TO ME OFTEN.
NHTSA complaint #10979427 — an unverified report by a vehicle owner.
at 85,100 milesST Petersburg, FLCrash1 injured
SERVICE BRAKES
ON MARCH 6, 2016, MOVING WEST ON A RESIDENTIAL STREET AT ABOUT 20 MPH 10:45 P.M., LESS THAN 500' FROM HOME. CRYSTAL CLEAR NIGHT. CAR FREEZES, STEERING & BRAKES LOCK, CAR LURCHES FORWARD AND KEEPS MUCH HIGHER SPEED. WITH BOTH ARMS, I PULLED CAR FROM HEAD-ON WITH UTILITY POLE TO VERY HIGH PALM TREE. HEAD-ON ITH TREE, AIRBAG RELEASES, WHITE SMOKE COMING FROM HOOD. I TURNED CAR OFF, TOOK KEYS, CAR ENGINE CONTINUES AS DID HORN BLOWING & WHITE SMOKE. IT TOOK THREE AAA TRUCKS TO REMOVE CAR FROM TREE TRUNK, WITH STEERING AND BRAKES STILL LOCKED. CAR WAS ALONE ON A NEIGHBORHOOD ROAD MOVING WEST, DRIVER ALONE, VERY RESIDENTIAL WITH PEOPLE WALKING DOGS, PILOTS AND STEWS RUNNING, JOGGERS AND PUPS AND CATS PROWLING. NO ONE WAS AROUND. A GUARD FROM A GATED COMMUNITY ON THE STREET'S NORTH SIDE WAS THE 1ST TO APPEAR. EVENTUALLY 4 POLOCE OFFICERS WERE THERE, ONE TALKED TO ME OFTEN.
NHTSA complaint #10979427 — an unverified report by a vehicle owner.
at 98,000 milesKennewick, WACrash1 injured
AIR BAGS
I HIT A PARKED VAN ON THE FRONT END. NEITHER OF MY AIRBAGS DEPLOYED. I HAVE HAD A MRI DONE BECAUSE OF THE PAIN, AND HAVE SEVERAL VERTEBREAS INVOLVED. I NEED PHYSICAL THERAPY, SHOTS OR SURGERY TO HELP WITH PAIN. I CANNOT AFFORD THESE RESOURCES. I NEED TO FILE A CLAIM AGAINST THE INSURANCE COMPANY, OR PRODUCT LIABILITY FORM TO RECEIVE THE PHYSICAL HELP I NEED. UNLESS TOYOTA WOULD RATHER SETTLE WITH ME ALONE, THIS WILL NEED TO BECOME A PUBLIC MATTER. I WAS DRIVING AND HIT A PARKED VAN. THE SUN WAS SETTING, SKINNY ROADS WITH NO LINES DIVIDING EACH LANE. PERSONAL NEIGHBORHOOD ST. PERSONALLY, I DO NOT REMEMBER THE EXACT DATE.
NHTSA complaint #10902930 — an unverified report by a vehicle owner.
at 95,000 milesWorcester, MA
STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA CAMRY SOLARA. THE CONTACT STATED THAT THERE WAS A POWER STEERING FAILURE. A MECHANIC REPLACED THE POWER STEERING PUMP, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
NHTSA complaint #10891672 — an unverified report by a vehicle owner.
Atlanta, GA
ENGINE
TOYOTA TRANSMISSION U241E IS RIGGED WITH PROBLEMS. SEVERAL OF THEIR MODELS HAVE THIS AND IT'S COSTLY. IN ADDITION THE ECM ECU (COMPUTER UNIT) IS PROBLEMATIC. YOU WILL HAVE TO FIX THE TRANSMISSION OR THE COMPUTER OR BOTH. THEY HAVE RECEIVED MANY COMPLAINTS ABOUT THIS BUT DO LITTLE TO FIX OR EVEN HELP. YOU CAN FIND BUNCH OF ARTICLES ON IT. SEE: HTTP://QCWO.COM/TECHNICALDOMAIN/HARSH-SHIFTING-PROBLEMS-ON-TOYOTA-RAV-AUTOMATIC-TRANSMISSION-AND-PROBLEM-REPAIR
NHTSA complaint #10883035 — an unverified report by a vehicle owner.
Atlanta, GA
ELECTRONIC STABILITY CONTROL (ESC)
TOYOTA TRANSMISSION U241E IS RIGGED WITH PROBLEMS. SEVERAL OF THEIR MODELS HAVE THIS AND IT'S COSTLY. IN ADDITION THE ECM ECU (COMPUTER UNIT) IS PROBLEMATIC. YOU WILL HAVE TO FIX THE TRANSMISSION OR THE COMPUTER OR BOTH. THEY HAVE RECEIVED MANY COMPLAINTS ABOUT THIS BUT DO LITTLE TO FIX OR EVEN HELP. YOU CAN FIND BUNCH OF ARTICLES ON IT. SEE: HTTP://QCWO.COM/TECHNICALDOMAIN/HARSH-SHIFTING-PROBLEMS-ON-TOYOTA-RAV-AUTOMATIC-TRANSMISSION-AND-PROBLEM-REPAIR
NHTSA complaint #10883035 — an unverified report by a vehicle owner.