35 of the
1,140 complaints about the 2008 Toyota Camry are about the
suspension — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
44,000 miles.
No complete failure has happened as I chose to not drive the vehicle as I feel it is unsafe. The rear trailing arm body mounts rust to a point that I feel the structural integrity is compromised. At first glance the mount appears intact but after tapping lightly with a small hammer pieces of the mount fall off leaving a large portion of the mount missing. I have attached pictures of the mount before checking the mount and after to show how much of the mount is left. If this mount were to fail it could cause loss of control of the vehicle and a crash.
NHTSA complaint #11536990 — an unverified report by a vehicle owner.
SUN Valley, CA
SUSPENSION
THE DOORS ARE POWERED
NHTSA complaint #11072800 — an unverified report by a vehicle owner.
at 34,902 milesRochester, NY
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SPRING PREMATURELY FRACTURED AND THEN MONTHS LATER, THE FRONT DRIVERS SIDE SPRINGS PREMATURELY FRACTURED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE FOR THE FAILURE THAT HAPPENED TWICE, ON EACH SIDE IN THE FRONT. IT WAS MENTIONED THAT THE METAL MATERIAL MIGHT NOT BE STRUCTURALLY SOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,902.
NHTSA complaint #10871540 — an unverified report by a vehicle owner.
at 94,000 milesSAN Jose, CA
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. WHILE PERFORMING ROUTINE MAINTENANCE ON THE MECHANIC, THE DEALER DISCOVERED OIL LEAKING FROM ALL FOUR STRUTS. THE STRUTS WERE REPLACED. APPROXIMATELY 20,000 MILES LATER, THE FRONT STRUT FAILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
NHTSA complaint #10824529 — an unverified report by a vehicle owner.
at 44,000 milesVAN Nuys, CA
SUSPENSION
I BOUGHT THIS CAMRY 08 LAST YEAR AT 43000 MILES ON IT, WHEN I DRIVE IT ON THE FREEWAY OR CITY ROAD , THE FRONT END WAS BOUNCE EXESSIVELY AND NOT REALLY STABLE. AFTER I DO THE INSPECTION AND CHECK THE STRUT, THE FRONT RIGHT STRUT NEED REPLACEMENT (IT'S BOUNCING A LOT WHEN I PUSH IT DOWN AND RELEASE). MY COMPLAINT IS WHY IT FAIL FOR ONLY 45000 MILES?. IS THIS SUPPOSE TO BE A RECALL FOR REPLACEMENT?. BECAUSE IT INVOLVE SAFETY DRIVING. AND I READ, THERE 30 COMPLAINTS ALREADY ABOUT THIS SUSPENSION.
NHTSA complaint #10810828 — an unverified report by a vehicle owner.
at 43,000 milesPeoria, IL
SUSPENSION
FRONT (LEFT) DRIVER SIDE SPRING IS BROKEN NEAR THE UPPER SUP.. SEEMS LIKE IT BROKE MORE BECAUSE OF CORROSION THAN FATIGUE.
NHTSA complaint #10780855 — an unverified report by a vehicle owner.
at 88,000 milesNorth Reading, MA
SUSPENSION
FRONT STRUTS NEED REPLACEMENT, LESS THAN 90,000 MILES ON THE CAR. VERY DISAPPOINTING.
NHTSA complaint #10712108 — an unverified report by a vehicle owner.
at 36,902 milesReading, MA
SUSPENSION
THE RIGHT FRONT SPRING FAILED. IT SNAPPED CLOSE TO ONE END, LEAVING A JAGGED POINT. MY MECHANIC SAID THAT THIS COULD BE DISASTROUS IF THIS JAGGED POINT CAME IN CONTACT WITH THE TIRE, ESPECIALLY AT HIGHWAY SPEED. I CONTACTED TOYOTA CUSTOMER SERVICE AND WAS TOLD THAT SINCE THE CAR WAS OUT OF WARRANTY, THEY WOULD NOT HELP ME WITH ANY REPAIR. A FAILURE TO A PART SUCH AS THIS IS EITHER A DEFECT, OR A GROSS ENGINEERING ERROR.
NHTSA complaint #10606435 — an unverified report by a vehicle owner.
at 35,800 milesWillmer, MN
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, A CLANKING NOISE WAS HEARD COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE DRIVER'S SIDE FRONT COIL SPRING HAD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,800.
NHTSA complaint #10588214 — an unverified report by a vehicle owner.
at 77,500 milesMoorhead, MN
SUSPENSION
TURN CORNER AND HEAR A BIG "CLUNK" AND LATER FIND A PIECE FALL OFF MY VEHICLE - STOP AND FIND OUT THAT IT IS PART OF THE COIL SPRING. I BRING THE BROKEN OFF PART INTO LOCAL TOYOTA DEALER AND THE "SERVICE SPECIALIST" AT THE CORWIN TOYOTA DEALER SAID - "LET ME GUESS, CAMRY..." I ASKED WHY SHE SAID CAMRY- SHE TOLD ME THAT THEY ONLY HAVE HAD ISSUES WITH CAMRY COIL SPRINGS AND NO OTHER VEHICLES HAVE HAD THIS ISSUE. I ASKED IF THERE WAS ANY WARRANTY OR RECALL ON THE ITEM AND SHE SAID "NO". MY CAR HAS ONLY 77,000 MILES ON IT AND THIS IS ONE THING THAT SHOULD NOT BE BREAKING ON A NEWER CAR. I WOULD UNDERSTAND IT IF I WERE DRIVING THROUGH FIELDS / CRAP ROADS BUT I AM NOT. THE FACT THAT THE LADY AT THE TOYOTA DEALER SAID THAT CAMRY VEHICLES ARE THE ONLY VEHICLES THAT THEY EXPERIENCE THIS ISSUES WITH IS ALSO A "RED FLAG" TO ME! IS IT ANOTHER THING THAT TOYOTA IS AWARE OF (THIS DEALERSHIP IS AWARE BY THE SOUNDS OF IT) AND IS IGNORING THE PROBLEM OR IS IT AN ISSUE THAT HAS YET TO BE BROUGHT UP TO CORPORATE MECHANICS/SAFETY SPECIALISTS...
NHTSA complaint #10579175 — an unverified report by a vehicle owner.
Birmingham, AL
SUSPENSION
A NOISE IS COMING FROM THE SUNROOF THAT SOUNDS LIKE METAL AGAINST METAL WHEN BACKING OUT OF THE DRIVE WAY OR GOING AROUND A CORNER OR OVER A BUMP. I HAVE OWNED 3 TOYOTAS AND I HAVE NEVER BEEN SO FRUSTRATED AS I AM WITH OWNING THIS TOYOTA 2008 CAMRY. FROM THE BEGINNING THE CAR HAS HAD PROBLEMS WITH THE BRAKES THAT CAUSE THE STEERING WHEEL TO SHAKE, THE SUNVISORS FALLING, THE REAR WHEEL BEARING TO BE REPLACED AND NOW THE SUNROOF. I'M TAKING TIME TO WRITE THIS BECAUSE I WANT OWNERS OF TOYOTA TO BE AWARE OF HOW POORLY TOYOTA IS HANDLING THESE PROBLEM. TOYOTA HAS STALLED TAKING ACTION SO THAT WHEN THE WARRANTY RUNS OUT THAN IS THE OWNERS RESPONSIBILITY TO PAY FOR THE REPAIR. SHAME ON TOYOTA. INSTEAD OF SPENDING SO MUCH TIME IN LEARNING HOW TO AVOID DOING THE RIGHT THING THEY SHOULD CONCENTRATE ON DOING THE RESPONSIBLE THING. TOYOTA YOU LOST A LOYAL CUSTOMER. SINCERELY
NHTSA complaint #10524553 — an unverified report by a vehicle owner.
at 105,978 milesSulligent, AL
SUSPENSION
I TOOK MY 2008 TOYOTA CAMRY TO WAL-MART JUST TO HAVE TIRE ROTATED, ON 7-2-2013 I WAS TOLD THE TIRES ON THE REAR WERE REALLY BAD ROUNDED OFF WITH BUMPS ON TIRES, I WAS TOLD THAT THE REAR SUSPENSION WAS BAD, AND THAT HAD CAUSED THE BELTS TO BRAKE INSIDE MY TIRES. I HAD TAKEN MY CAR TO SCOTT TOYOTA IN JASPER AL 1 YEAR BEFORE THIS AND HAD IT ALIGNMENT. I STILL HAVE MY PAPERWORK. I HAVE NOTICE SOMETHING WRONG WITH THE WAY IT HANDLED FOR A LONG TIME. ALSO THE SUNROOF HAS LEAKED LIKE A WATERFALL EVER SINCE I BOUGHT IT. BUT TOYOTA SAYS IT'S NOT THERE PROBLEM. IT HAS COST ME 4 KNEW TIRES AND NOW A FULL ALIGNMENT AND A REAR SUSPENSION TO BE DONE AT A TOYOTA PLACE. I JUST HOPE THIS CAR DOES NOT CAUSE ME TO HAVE A ACCIDENT FROM THE MESSED UP SUSPENSION !
NHTSA complaint #10523192 — an unverified report by a vehicle owner.
at 54,000 milesUniversity Heights, OH
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE BEING INSPECTED, IT WAS FOUND THAT ALL FOUR STRUTS WERE LEAKING. THE PRIVATE MECHANIC RECOMMENDED THAT THE STRUTS BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
NHTSA complaint #10515486 — an unverified report by a vehicle owner.
at 59,000 milesChesterfield, MO
SUSPENSION
I TOOK MY CAR TO ROTATE THE TIRES AND THEY FOUND ALL 4 STRUTS ARE LEAKING. I TOOK IT TO THE DEALER AND THEY SAID THE SAME. MILEAGE IS 59000.
NHTSA complaint #10500493 — an unverified report by a vehicle owner.
Milpitas, CA
SUSPENSION
THE FRONT STRUT IS LEAKING IS AROUND 37000 MILES.
NHTSA complaint #10498540 — an unverified report by a vehicle owner.
at 29,000 milesBrookings, OR
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT THE STEERING COLUMN WOULD EXHIBIT A SLIGHT NOISE WHEN DRIVING STRAIGHT AHEAD OR WHEN ATTEMPTING A RIGHT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FRONT PASSENGER SIDE WHEEL BEARING HAD DETERIORATED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CONTACT MILEAGES WERE 29,000. UPDATED 03/07/13*LJ UPDATED 03/11/2013
NHTSA complaint #10493067 — an unverified report by a vehicle owner.
at 80,000 milesWexford, PA
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN UNRELATED REPAIR WHEN THE TECHNICIAN NOTICED THAT THE FRONT STRUTS WERE LEAKING OIL. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10489277 — an unverified report by a vehicle owner.
at 48,464 milesStoneham, MA
SUSPENSION
BROUGHT MY CAR IN TO MECHANIC FOR ROUTINE MAINTENANCE AND TIRE ROTATION. THEY NOTICED ALL 4 STRUTS WERE LEAKING AND NEED TO BE REPLACED.
NHTSA complaint #10484097 — an unverified report by a vehicle owner.
at 22,385 milesTucson, AZ
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL WHILE DRIVING 40 MPH OVER A BUMPY ROAD SURFACE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT ALL FOUR STRUTS FAILED. THE STRUTS WERE LEAKING AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,385.
NHTSA complaint #10458951 — an unverified report by a vehicle owner.
at 40,000 milesBraintree, MA
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE AND BRAKE INSPECTION WHEN SHE WAS ADVISED THAT ALL FOUR STRUTS WERE FAULTY. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE STRUTS WERE NOT TO THE POINT WHERE THEY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000. UPDATED 07/11/12
NHTSA complaint #10458555 — an unverified report by a vehicle owner.
at 65,000 milesPasadena, CA
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE AT THE DEALER FOR A ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE STRUTS ON THE FRONT AND REAR WERE LEAKING AND WOULD HAVE TO BE REPLACED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10454725 — an unverified report by a vehicle owner.
at 35,500 milesPhilidelphia, PA
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT THE SHOCKS WERE LEAKING FROM ALL FOUR WHEELS OF THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 35,500 AND THE CURRENT MILEAGE WAS 38,000.
NHTSA complaint #10451251 — an unverified report by a vehicle owner.
at 44,000 milesLong Beach, CA
SUSPENSION
FRONT BUMPER IS TOO LOW TO ROAD, WHICH CAUSES BUMPER COVER TO COME INTO CONTACT WITH PARKING SPACE TIRE STOPS, WHICH THEN POPS BUMPER COVER LOOSE FROM HOLDING CLIPS, WHICH CAUSES BUMPER COVER TO FLAP, DRAG, OR COME OFF WHEN GOING DOWN ROAD. THIS HAS HAPPENED TWICE WITHIN 8 MONTHS.
NHTSA complaint #10450665 — an unverified report by a vehicle owner.
at 69,000 milesMohegan Lake, NY
SUSPENSION
MY MECHANIC NOTICED THAT ALL 4 STRUTS WERE LEAKING WHEN I HAD MY TIRES ROTATED. I NOTICED THAT MY CAR WAS VERY UNSTABLE ON THE ROAD AND SWAYING ALL OVER THE PLACE. TOOK THE CAR TO MY TOYOTA DEALER. THEY SAID THAT THE STRUTS WERE LEAKING, BUT ACCORDING TO TOYOTA EXTRA CARE, SOME LEAKAGE IS NORMAL AND THE STRUTS WERE NOT LEAKING ENOUGH TO HAVE THEM REPLACED UNDER THE WARRANTY. THE CAR CONTINUED TO GET WORSE AND I TOOK IT BACK TO A TOYOTA DEALER ON 2/14/12. THEY TOLD ME ALL 4 STRUTS WERE LEAKING PAST THE NORMAL AMOUNT AND SHOULD BE REPLACED. THEY ALSO SAID THE FRONT AND REAL LINKS AND BUSHINGS SHOULD BE REPLACED BECAUSE THE CAR IS ALL OVER THE ROAD AND THERE IS NOISE FROM THESE COMPONENTS. THEY CONTACTED TOYOTA EXTRA CARE WHO SAID THEY NEEDED TO SEND AN ADJUSTER OUT TO LOOK AT THE VEHICLE. THE ADJUSTER SAID THAT ONLY 2 STRUTS WERE LEAKING ENOUGH TO BE REPLACED AND NO OTHER PARTS NEEDED REPLACING. HE ALSO SAID HE DIDN'T HEAR THE NOISE. AMAZING! EXTRA CARE HAS REFUSED TO HONOR THE WARRANTY ON THE OTHER PARTS BECAUSE THEY SAY THEY HAVE NOT FAILED. THE DEALER CLAIMS THEY SHOULD ALL BE REPLACED. I THINK IT IS ABSURD THAT TOYOTA EXTRA CARE IS STANDING ON A TECHNICALITY ON HOW MUCH THE STRUTS ARE LEAKING AND WILL NOT COVER ALL 4. THEY ARE LEAVING ME WITH AN UNSAFE VEHICLE. THE CERTIFIED MECHANICS THAT HAVE LOOKED AT MY CAR ALL SAY THAT ONCE THE STRUT IS LEAKING IT SHOULD BE REPLACED NO QUESTION ABOUT IT. I HAVE READ THAT THIS IS A PROBLEM WITH MANY TOYOTA CAMRYS FROM THIS YEAR. I PAID FOR THE EXTENDED WARRANTY AND TOYOTA SHOULD DO THE RIGHT THING. NOT WAIT UNTIL MORE PARTS FAIL OR I HAVE AN ACCIDENT BECAUSE THE SUSPENSION IS COMPROMISED. I WILL NEVER PURCHASE ANOTHER TOYOTA BECAUSE OF THIS. THIS IS A SAFETY ISSUE THAT SHOULD BE TAKEN CARE OF.
NHTSA complaint #10449118 — an unverified report by a vehicle owner.
at 28,000 milesVirginia Beach, VA
SUSPENSION
4 TIRES WORN OUT ABOUT 28000 MILES. I HAD TO REPLACE THEM THIS IS BECAUSE OF SUSPENSION SYSTEM PROBLEM THAT WEARS OUT THE TIRES VERY FAST. HAVING WHEEL ALIGNMENT DOES NOT SOLVE THE PROBLEM. I HAVE ALIGNED THE WHEELS AND STILL HAVE WEARING PROBLEM WITH NEW TIRES. I BELIEVE THAT TOYOTA SHOULD FIX THIS PROBLEM AND COMPENSATE THE LOSS.
NHTSA complaint #10443761 — an unverified report by a vehicle owner.
at 50,000 milesAppleton, WI
SUSPENSION
STARTED HEARING NOISE FOR REAR OF VEHICLE. AT 58,000 IT WAS EVIDENT THAT THERE WAS A PROBLEM AS THE NOISE BECAME LOUDER AND THE VEHICLE JUST DID NOT HANDLE/DRIVE PROPERLY. TOOK VEHICLE TO LOCAL TOYOTA DEALERSHIP WHERE I HAVE ALL WORK DONE IN PAST. THEY ADVISED THE REAR TIRES WERE CUPPING, AND THAT ALL FOUR OF THE VEHICLES STRUTS WERE LEAKING TO THE POINT THEY MUST BE REPLACED. I HAVE NEVER EVER HAD TO REPLACE A STRUT ON A NEWER VEHICLE NO LESS ALL FOUR OF THEM. I BELIEVE THAT THERE HAS TO HAVE BEEN A MANUFACTURING DEFECT IN THESE STRUTS FOR ALL FOUR TO FAIL AROUND THE 50,000 MILE RANGE. I ALSO BELIEVE THIS COULD LEAD TO A SAFETY ISSUE AND IT SHOULD BE INVESTIGATED BY THE NHTSA.
NHTSA complaint #10427879 — an unverified report by a vehicle owner.
at 30,000 milesSAN Ramon, CA
SUSPENSION
WHILE TURNING THE TOYOTA STEERING WHEEL, I CAN NOTICE A SEVERE CLICKING OR THUMPING SOUND FROM THE STEERING WHEEL. IT APPEARS THERE IS A PROBLEM WITH THE SUSPENSION OR THE STRUTS. I TOOK MY TOYOTA TO GET IT CHECK OUT A FEW MONTHS BEFORE THE WARRANTY EXPIRED. THEY INDICATED THE STRUTS WERE LEAKING. ONE STRUT WAS SEVERELY LEAKING SO THEY REPLACED IT. THE OTHER STRUT WAS ALSO LEAKING BUT NOT AS SEVERE SO IT WAS NOT REPLACED. HOWEVER, THE STEERING COLUMN HAS THE AFOREMENTIONED NOISE AND I KNOW, THROUGH INTERNET SEARCHES, THAT MANY OWNERS HAVE EXPERIENCED THIS PROBLEM. IT'S LIKELY A MASS DEFECT THAT SHOULD BE LOOKED AT ASAP BEFORE SOMEONE IS SEVERELY INJURED. MY WIFE USES THE CAR TO TAKE MY CHILDREN TO SCHOOL SO I AM VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE.
NHTSA complaint #10425905 — an unverified report by a vehicle owner.
at 30,200 milesChicago, IL
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO DECELERATE FROM 40 MPH, A NOISE WAS HEARD COMING FROM UNDER THE HOOD AND THE TRANSMISSION JERKED. THE CONTACT ALSO STATED THAT THE FRONT STRUTS WERE LEAKING OIL. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THERE WAS NOT A FAILURE WITHIN THE STRUTS AND THE JERK IN THE TRANSMISSION WAS DUE TO THE WAY HE WAS DRIVING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,200.
NHTSA complaint #10413571 — an unverified report by a vehicle owner.
at 48,000 milesPort Charlotte, FL
SUSPENSION:FRONT
FRONT END MAKING RUBBING AND CLICKING NOISE WHILE DRIVING IN REVERSE WITH THE WHEEL TURNED; DOES NOT HAPPEN WHILE DRIVING FORWARD AND DOES NOT HAPPEN WHEN THE WHEELS ARE STRAIGHT. I'VE HAD IT IN THE SERVICE DEPARTMENT. BOTH TIMES THEY SAY THE NOISE IS COMING FROM THE PLASTIC WHEEL WELL RUBBING. THE FIRST TIME THEY REPLACED A BOLT AND NOW THEY HAVE REMOVED ONE OF THE COVERS. WHILE TRYING TO DETERMINE WHERE THE NOISE IS COMING FROM THE FRONT STRUTS WERE DISCOVERED AS LEAKING. I RETURNED THE VEHICLE DEALER AND EXPLAINED THE STRUTS ARE LEAKING AND THEY AGREED. WHEN ASKED IF THIS WAS NORMAL FOR A VEHICLE WITH ONLY 50,123 MILES I WAS TOLD "IT IS NOT COMMON, BUT NOT UNHEARD OF." THIS WAS THE EXACT SAME ANSWER I WAS GIVEN FOR MY CRACKED AND LEAKING BATTERY WHICH WAS DISCOVERED THE FIRST TIME I HAD IT IN FOR THE NOISE. I HAVE NEVER HAD TO REPLACED THE STRUTS IN A NEW VEHICLE BEFORE...WHY SHOULD TOYOTA CAMRY'S BE ANY DIFFERENT? IT APPEARS THIS IS A DEFECT THE MANUFACTURER DOES NOT WANT TO OWN UP TO. WANTS $850 TO REPLACE THE FRONT PARTS ONLY. WHO DISCOVERED THE PROBLEM WHILE ROTATING AND BALANCING MY TIRES, WANTS $600 TO REPLACE THE FRONT PARTS ONLY, BUT SUGGESTS THE BACK BE DONE AT THE SAME TIME FOR EVEN WHERE ON ALL FOUR SIDES. HOW MANY COMPLAINTS DOES IT TAKE TO GET ACTION WITH REGARDS TO A VEHICLE DEFECT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10407528 — an unverified report by a vehicle owner.
at 51,000 milesNorth Carolina, NC
SUSPENSION:REAR
I RECENTLY PURCHASE A 2008 TOYOTA CAMRY SE. SOON AFTER I BOUGHT THE CAR FROM TOYOTA OF SANFORD, LOCATED IN NC, I NOTICE MY TIRES WERE CUPPING AND MAKING A LOT OF NOISE. I BOUGHT NEW TIRES AND THE NOISE STOPPED. JUST RECENTLY I TOOK THE CAR TO MIDAS TO HAVE A BRAKE JOB. WHILE THE MECHANIC HAD THE CAR ON THE LIFT, HE OBSERVED THAT THE REAR STRUTS WERE LEAKING FLUID AND ADVISED ME TO CONTACT TOYOTA. UPON FURTHER INVESTIGATION, I HAVE FOUND THAT THERE ARE MANY OF THESE NEW CAMRYS WITH THE SAME PROBLEM. MY CAR ONLY HAS 51000 MILES ON IT AND I THINK THAT TOYOTA NEEDS TO OWN UP TO THIS PROBLEM AND ISSUE A RECALL TO ADDRESS THIS PROBLEM. I WORK VERY HARD EVERY DAY TO PROVIDE FOR MY FAMILY AND PAY MY BILLS AND FEEL THAT IT IS A SHAME FOR ME TO SPEND TWENTY-THOUSAND DOLLARS ON A VEHICLE THAT STARTS TO FALL APART WITHIN TWO YEARS. THANKS FOR ALLOWING ME TO COMMUNICATE THIS ON-GOING PROBLEM AND FOR SERVING THE AMERICAN PEOPLE.
NHTSA complaint #10402281 — an unverified report by a vehicle owner.