Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Airbags
317.6%
2 crashes, 0 fires · median 32,000 mi
Engine & Cooling
317.6%
1 crashes, 0 fires · median 15,000 mi
Other & Unspecified
211.8%
Seat Belts
211.8%
2 crashes, 0 fires · median 22,662 mi
Windows, Mirrors & Wipers
211.8%
Median failure at 15,000 miles
Transmission & Drivetrain
211.8%
Median failure at 6,000 miles
Fuel & Propulsion
15.9%
Median failure at 16,000 miles
Acceleration & Cruise Control
15.9%
Median failure at 6,000 miles
Body & Structure
15.9%
1 crashes, 0 fires · median 38,000 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
323.1%
10,000 – 24,999 miles
538.5%
25,000 – 49,999 miles
538.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2017peak 4Mar 2026
NHTSA investigations into the 2017 Toyota Corolla IM
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 33,000 milesSun Valley, CACrash1 injured
SEAT BELTS
The contact owned a 2017 Toyota Corolla IM. The contact stated that while driving at 5 MPH, another vehicle struck the driver's side front door, causing the seat belt to forcefully retract inward on his chest. The air bags were deployed upon impact. The contact received medical attention for his chest pain and was diagnosed with two hernias. A police report was filed. The vehicle was driven to the residence by his neighbor and was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.
NHTSA complaint #11489844 — an unverified report by a vehicle owner.
at 38,000 milesCitrus Heights, CACrash
AIR BAGS
VEHICLE STRUCK A DEAR AT APPROX. 50-55 MPH. NO AIRBAG DEPLOYMENT. VEHICLE SUFFERED DAMAGE AS FAR BACK AS THE ENGINE REQUIRING REPLACEMENT OF THE INTAKE MANIFOLD. FRONT IMPACT BAR AND CORE SUPPORT WAS NOTICEABLY BENT. HOW COULD AIRBAGS NOT DEPLOY? I WAS NOT DRIVING MY WIFE WAS.
NHTSA complaint #11376330 — an unverified report by a vehicle owner.
at 38,000 milesCitrus Heights, CACrash
STRUCTURE:BODY
VEHICLE STRUCK A DEAR AT APPROX. 50-55 MPH. NO AIRBAG DEPLOYMENT. VEHICLE SUFFERED DAMAGE AS FAR BACK AS THE ENGINE REQUIRING REPLACEMENT OF THE INTAKE MANIFOLD. FRONT IMPACT BAR AND CORE SUPPORT WAS NOTICEABLY BENT. HOW COULD AIRBAGS NOT DEPLOY? I WAS NOT DRIVING MY WIFE WAS.
NHTSA complaint #11376330 — an unverified report by a vehicle owner.
at 38,000 milesCitrus Heights, CACrash
ENGINE
VEHICLE STRUCK A DEAR AT APPROX. 50-55 MPH. NO AIRBAG DEPLOYMENT. VEHICLE SUFFERED DAMAGE AS FAR BACK AS THE ENGINE REQUIRING REPLACEMENT OF THE INTAKE MANIFOLD. FRONT IMPACT BAR AND CORE SUPPORT WAS NOTICEABLY BENT. HOW COULD AIRBAGS NOT DEPLOY? I WAS NOT DRIVING MY WIFE WAS.
NHTSA complaint #11376330 — an unverified report by a vehicle owner.
at 12,324 milesCornelius, NCCrash2 injured
SEAT BELTS
AIR BAGS NOT DEPLOYED DURING EXTENSVE COLLISION....NONE DEPLOYED.....ALSO DRIVERS SEAT BELT DID NOT ACTIVATE DURING COLLISION. THIS VEHICLE WAS AT A COMPLETE STOP ON THE INTERSTATE I77.....IT WAS REAR-ENDED AT A HIGH SPEED OF ANOTHER VEHICLE CAUSING BACK, FRONT AND DRIVERS SIDE DAMAGE...VEHICLE IS TOTALLED.
NHTSA complaint #11164761 — an unverified report by a vehicle owner.
at 12,324 milesCornelius, NCCrash2 injured
AIR BAGS
AIR BAGS NOT DEPLOYED DURING EXTENSVE COLLISION....NONE DEPLOYED.....ALSO DRIVERS SEAT BELT DID NOT ACTIVATE DURING COLLISION. THIS VEHICLE WAS AT A COMPLETE STOP ON THE INTERSTATE I77.....IT WAS REAR-ENDED AT A HIGH SPEED OF ANOTHER VEHICLE CAUSING BACK, FRONT AND DRIVERS SIDE DAMAGE...VEHICLE IS TOTALLED.
NHTSA complaint #11164761 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 16,000 milesVan Nuys, CA
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Toyota IM. The contact stated that while driving approximately 50 MPH or faster, the engine started choking and the vehicle hesitated and started losing automotive power. While the vehicle was idling at a stoplight, the RPM fluctuated between 700 and 500, and the vehicle vibrated as if it was about to stall. There were no warning lights illuminated. The vehicle was taken to a dealer, but was not diagnosed. The vehicle was taken to the dealer approximately 3 or 4 times; however, the failure persisted. The contact researched and became aware that similar vehicles were recalled for a defective fuel pump; however, the contact’s VIN was not included. The vehicle was taken to a second dealer, Keyes Toyota (5855 Van Nuys Blvd, Sherman Oaks, CA 91401); and the throttle body; however, the failure persisted. The manufacturer was made aware of the failure, and a complaint was filed. The failure mileage was 16,000.
NHTSA complaint #11727487 — an unverified report by a vehicle owner.
Annandale, VA
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C compressor Non-functioning A/C affects windshield defogging function. Issue was diagnosed and repair at an independent vehicle repair facility No it was not. None.
NHTSA complaint #11626350 — an unverified report by a vehicle owner.
South Gate, CA
UNKNOWN OR OTHER
The paint is chipping from the car
NHTSA complaint #11603447 — an unverified report by a vehicle owner.
Rancho, CA
POWER TRAIN
During a routine drive on the 91 West freeway my car got stuck in gear. I was unable to move the car that was on a busy freeway that was seconds ago driving perfectly.
NHTSA complaint #11497609 — an unverified report by a vehicle owner.
at 33,000 milesSun Valley, CACrash1 injured
SEAT BELTS
The contact owned a 2017 Toyota Corolla IM. The contact stated that while driving at 5 MPH, another vehicle struck the driver's side front door, causing the seat belt to forcefully retract inward on his chest. The air bags were deployed upon impact. The contact received medical attention for his chest pain and was diagnosed with two hernias. A police report was filed. The vehicle was driven to the residence by his neighbor and was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.
NHTSA complaint #11489844 — an unverified report by a vehicle owner.
at 38,000 milesCitrus Heights, CACrash
AIR BAGS
VEHICLE STRUCK A DEAR AT APPROX. 50-55 MPH. NO AIRBAG DEPLOYMENT. VEHICLE SUFFERED DAMAGE AS FAR BACK AS THE ENGINE REQUIRING REPLACEMENT OF THE INTAKE MANIFOLD. FRONT IMPACT BAR AND CORE SUPPORT WAS NOTICEABLY BENT. HOW COULD AIRBAGS NOT DEPLOY? I WAS NOT DRIVING MY WIFE WAS.
NHTSA complaint #11376330 — an unverified report by a vehicle owner.
at 38,000 milesCitrus Heights, CACrash
STRUCTURE:BODY
VEHICLE STRUCK A DEAR AT APPROX. 50-55 MPH. NO AIRBAG DEPLOYMENT. VEHICLE SUFFERED DAMAGE AS FAR BACK AS THE ENGINE REQUIRING REPLACEMENT OF THE INTAKE MANIFOLD. FRONT IMPACT BAR AND CORE SUPPORT WAS NOTICEABLY BENT. HOW COULD AIRBAGS NOT DEPLOY? I WAS NOT DRIVING MY WIFE WAS.
NHTSA complaint #11376330 — an unverified report by a vehicle owner.
at 38,000 milesCitrus Heights, CACrash
ENGINE
VEHICLE STRUCK A DEAR AT APPROX. 50-55 MPH. NO AIRBAG DEPLOYMENT. VEHICLE SUFFERED DAMAGE AS FAR BACK AS THE ENGINE REQUIRING REPLACEMENT OF THE INTAKE MANIFOLD. FRONT IMPACT BAR AND CORE SUPPORT WAS NOTICEABLY BENT. HOW COULD AIRBAGS NOT DEPLOY? I WAS NOT DRIVING MY WIFE WAS.
NHTSA complaint #11376330 — an unverified report by a vehicle owner.
at 32,000 milesAvondale, AZ
AIR BAGS
MY CAR IS IM COROLLA 2017. WHEN I WAS DRIVING 2 DAYS AGO THE AIR BAG WARNING APPEARED IN THE DASHBOARD. I BROUGHT THE CAR TO THE NEAREST TOYOTA TO BE CHECKED. I WAS INFORMED THAT THE SPIRAL CABLE THAT CONNECTS TO THE DRIVER'S AIRBAG MODULE NEEDS TO BE REPLACED. I TOLD THE SERVICE REPRESENTATIVE THAT MY CAR IS ONLY MORE THAN 3 YEARS OLD WITH 32,000 MILEAGE. MY CONCERN IS MY SAFETY DRIVING A CAR WHEN THE SPIRAL CABLE ATTACHED TO THE DRIVER'S AIRBAG IS DAMAGED WHICH COULD DEACTIVATES THE AIRBAG AND CAUSED THE AIRBAG WARNING LIGHT TO COME ON. HE MENTIONED I NEED TO PAY ROUGHLY $700.00 FOR THE SPIRAL ELECTRICAL WIRE TO BE REPLACED BECAUSE HE HAUD MY CAR IS OUT OF WARRANTY ALREADY. IS IT REALLY MY FAULT IF THE SPIRAL CABLE IS DAMAGED THAT DEACTIVATES THE AIRBAG OR IS IT AN EXISTING ISSUE CONCERNING SPIRAL CABLE CONNECTED TO AIRBAGS. THANK YOU.
NHTSA complaint #11362295 — an unverified report by a vehicle owner.
at 15,000 milesCordova, TN
VISIBILITY/WIPER
I WON'T TO KNOW WHY IT'S NOT MANDATORY FOR ALL NEWLY MANUFACTURED VEHICLES TO HAVE THE COMPUTERIZED BLIND SPOT ASSISTANCE (BSA) SYSTEM INSTALLED? THIS SYSTEM MUST BE MANDATORY THE SAME AS SEATBELTS AND AIRBAGS. VEHICLES SUCH AS THE NISSANS HAVE ADVANCED WARNING SYSTEMS FOR BLIND SPOTS. COUNTLESS MOTOR VEHICLES ACCIDENTS HAPPEN DAILY BECAUSE DRIVERS CAN'T PROPERLY SEE EXISTING TRAFFIC PRIOR TO CHANGING LANES DUE TO SIDE MIRROR BLIND SPOTS. THE DUAL/DOUBLE SIDE MIRROR MUST BE MADE AVAILABLE SO THE DEALERS OR THE INDIVIDUAL CAN REMOVE/REPLACE ALL EXISTING MIRRORS. IT NEEDS TO BE MANDATORY FOR CURRENT OWNERS OF ALL VEHICLES BEING DRIVEN TO HAVE AT LEAST THE DUAL/SPLIT MIRROR. THIS SAFETY REQUIREMENT WILL SAVE COUNTLESS LIVES EACH DAY. THESE WARNING SYSTEMS SHOULD NOT BE A LUXURY FOR ONLY THE RICH. EVERY LIFE MATTERS. THE TECHNOLOGY IS THERE AND MUST BE USED TO HELP SAVE LIVES. PLEASE PASS THIS ON TO WHOM EVER CAN MAKE A DIFFERENCE FOR CHANGE.
NHTSA complaint #11221072 — an unverified report by a vehicle owner.
at 12,324 milesCornelius, NCCrash2 injured
SEAT BELTS
AIR BAGS NOT DEPLOYED DURING EXTENSVE COLLISION....NONE DEPLOYED.....ALSO DRIVERS SEAT BELT DID NOT ACTIVATE DURING COLLISION. THIS VEHICLE WAS AT A COMPLETE STOP ON THE INTERSTATE I77.....IT WAS REAR-ENDED AT A HIGH SPEED OF ANOTHER VEHICLE CAUSING BACK, FRONT AND DRIVERS SIDE DAMAGE...VEHICLE IS TOTALLED.
NHTSA complaint #11164761 — an unverified report by a vehicle owner.
at 12,324 milesCornelius, NCCrash2 injured
AIR BAGS
AIR BAGS NOT DEPLOYED DURING EXTENSVE COLLISION....NONE DEPLOYED.....ALSO DRIVERS SEAT BELT DID NOT ACTIVATE DURING COLLISION. THIS VEHICLE WAS AT A COMPLETE STOP ON THE INTERSTATE I77.....IT WAS REAR-ENDED AT A HIGH SPEED OF ANOTHER VEHICLE CAUSING BACK, FRONT AND DRIVERS SIDE DAMAGE...VEHICLE IS TOTALLED.
NHTSA complaint #11164761 — an unverified report by a vehicle owner.
at 6,000 milesPalm Desert, CA
POWER TRAIN
FROM A COMPLETE STOP WHEN ATTEMPTING TO ACCELERATE YOU CAN PUSH THE ACCELERATOR ALL THE WAY TO THE FLOOR AND IT WILL ACCELERATE EXTREMELY SLOW THEN WILL TAKE OFF CREATING ONE OF TWO SAFETY CONCERNS. EITHER YOU MUST FLOOR THE ACCELERATOR TO EVEN ATTEMPT TO KEEP UP WITH TRAFFIC OR FEATHER THE ACCELERATOR AND GET RUN OVER FROM BEHIND.
NHTSA complaint #11129623 — an unverified report by a vehicle owner.
at 6,000 milesPalm Desert, CA
VEHICLE SPEED CONTROL
FROM A COMPLETE STOP WHEN ATTEMPTING TO ACCELERATE YOU CAN PUSH THE ACCELERATOR ALL THE WAY TO THE FLOOR AND IT WILL ACCELERATE EXTREMELY SLOW THEN WILL TAKE OFF CREATING ONE OF TWO SAFETY CONCERNS. EITHER YOU MUST FLOOR THE ACCELERATOR TO EVEN ATTEMPT TO KEEP UP WITH TRAFFIC OR FEATHER THE ACCELERATOR AND GET RUN OVER FROM BEHIND.
NHTSA complaint #11129623 — an unverified report by a vehicle owner.
at 6,000 milesPalm Desert, CA
ENGINE
FROM A COMPLETE STOP WHEN ATTEMPTING TO ACCELERATE YOU CAN PUSH THE ACCELERATOR ALL THE WAY TO THE FLOOR AND IT WILL ACCELERATE EXTREMELY SLOW THEN WILL TAKE OFF CREATING ONE OF TWO SAFETY CONCERNS. EITHER YOU MUST FLOOR THE ACCELERATOR TO EVEN ATTEMPT TO KEEP UP WITH TRAFFIC OR FEATHER THE ACCELERATOR AND GET RUN OVER FROM BEHIND.
NHTSA complaint #11129623 — an unverified report by a vehicle owner.
at 15,000 milesPalm Desert, CA
ENGINE
VEHICLE IN DRIVE STOPPED AND AT AN IDLE THE RPM WILL FLUCTUATE BETWEEN 800 TO 400RPMS ALMOST STALLING.
NHTSA complaint #11129624 — an unverified report by a vehicle owner.
Naguabo, PR
UNKNOWN OR OTHER
PROBLEM WITH THE STABILITY AND ENGINE WHEN THE CAR RUN IN LOW VELOCITY.
NHTSA complaint #11012228 — an unverified report by a vehicle owner.