Jonesville, LA
AIR BAGS
Brought vehicle in three times, airbag was nothing at time, now the airbag lights all the time
NHTSA complaint #11684249 — an unverified report by a vehicle owner.
2006 Toyota Corolla Matrix airbag problems
42 of the 75 complaints about the 2006 Toyota Corolla Matrix are about the airbag system — 56% of everything reported for this model year. Half of the failures with a mileage on record happened before 101,000 miles.
42
Complaints
3
Crashes
0
Fires
3
Injuries
Exactly what failed
AIR Bags
42
100.0%
Airbags across every Toyota Corolla Matrix year
What owners said
Filed with NHTSA, in their own words.
at 282,699 miles
Salisbury, MD
Crash
1 injured
AIR BAGS
TL* THE CONTACT'S GIRLFRIEND OWNS A 2006 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING 25 MPH, HER VEHICLE WAS HIT BY ANOTHER MOTORIST AT A LOW RATE OF SPEED. DESPITE MINIMAL IMPACT, THE PASSENGER AIR BAG DEPLOYED WITHOUT AN OCCUPANT IN THE SEAT. DUE TO THE SHOCK OF THE AIR BAG DEPLOYMENT, THE CONTACT'S GIRLFRIEND JERKED THE WHEEL AND HER BACK PASSENGER TIRE HAD HIT A CURB. A POLICE REPORT WAS FILED AND THE CONTACT'S GIRLFRIEND WAS ABLE TO DRIVE THE VEHICLE HOME. THE NEXT DAY, HIS GIRLFRIEND WAS TREATED AT A HOSPITAL FOR INJURIES TO HER NECK AND RIGHT ARM. THE CONTACT THEN CALLED THE MANUFACTURER WHO INFORMED HIM THAT THERE WAS A RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 19V627000(AIR BAGS). AN APPOINTMENT WAS MADE AT POHANKA TOYOTA OF SALISBURY(2010 N SALISBURY BLVD, SALISBURY, MD 21801) WHERE AN INSPECTOR WAS SENT TO THE DEALER TO INSPECT THE AIR BAG. AFTER THE INSPECTION, THE CONTACT WAS INFORMED TO PICK UP THE VEHICLE AND WAS ALSO INFORMED THAT NO REPAIRS WOULD BE MADE TO THE VEHICLE UNTIL THE INVESTIGATION WAS SETTLED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 282,699.
NHTSA complaint #11395839 — an unverified report by a vehicle owner.
Pembroke Pines, FL
AIR BAGS
THE VEHICLE WAS TAKEN TO TOYOTA ABOUT A YEAR AND A HALF TO TWO YEARS TO HAVE THE AIRBAG REPLACED. WE WERE TOLD THAT THE PART WAS NOT AVAILABLE. NOW WE ARE GETTING ANOTHER LETTER STATING THAT WE NEED TO HAVE THE PROBLEM REPAIRED. COULD I HAVE THE ASSURANCE THAT WHEN I GO OVER THERE I WILL NOT BE WASTING TIME AGAIN, BECAUSE OF PARTS BEING UNAVAILABLE? THANK YOU.
NHTSA complaint #11327828 — an unverified report by a vehicle owner.
Lawrenceville, GA
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
NHTSA complaint #11325277 — an unverified report by a vehicle owner.
Boynton Beach, FL
AIR BAGS
RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. THIS HAS BEEN GOING ON FOR ALMOST TWO YEARS. WHY THE DELAY? I WAS CALLED BY A TOYOTA DEALERSHIP TO BRING IN THE CAR. AFTER DROPPING OFF THE CAR THEY CALLED AND SAID THEY HAD MADE A MISTAKE AND THEY DID NOT HAVE THE AIRBAG UNIT TO REPLACE. THIS IS A SERIOUS PROBLEM THAT I FEEL IS BEING NEGLECTED .
NHTSA complaint #11323263 — an unverified report by a vehicle owner.
Wilsonville, OR
AIR BAGS
I GOT THE RECALL NOTICE IN OCTOBER AND STILL HAVEN'T GOTTEN A REPAIR NOR ANOTHER LETTER TO LET ME KNOW THEY HAVE A FIX. I'D REALLY LIKE TO BE ABLE TO HAVE A PASSENGER RIDE IN MY CAR AND NOT HAVE TO RIDE IN THE BACK SEAT.
NHTSA complaint #11311187 — an unverified report by a vehicle owner.
LEE, MA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V027000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HADDAD TOYOTA LOCATED AT 130 PITSFIELD-LENOX RD, PITSFIELD, MA 01240, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11307770 — an unverified report by a vehicle owner.
NEW Orleans, LA
AIR BAGS
TOYOTA ISSUED A RECALL FOR THE FRONT PASSENGER AIRBAG AUGUST 28, 2019. HOWEVER, THEY STILL HAVE NOT PROVIDED A REMEDY OR TIMELINE FOR A REMEDY, OVER 5 MONTHS LATER. TOYOTA REFUSES TO PROVIDE MORE INFORMATION WHEN I CONTACTED THEM. THIS IS AN UNACCEPTABLE AMOUNT OF TIME TO BE UNABLE TO USE MY FRONT PASSENGER SEAT.
NHTSA complaint #11307589 — an unverified report by a vehicle owner.
SAN Francisco, CA
AIR BAGS
IN OCTOBER 2019 I RECEIVED A RECALL NOTICE ADVISING ME THAT THE FRONT PASSENGER AIRBAG WHICH WAS REPLACED IN A PREVIOUS RECALL MAY BE DAMAGED AND COULD CAUSE INJURY IN THE EVENT OF A CRASH. I WAS ADVISED NOT TO ALLOW PASSENGER TO SIT IN THE FRONT PASSENGER SEAT UNTIL THE AIRBAG IS REPLACED. I WAS ALSO ADVISED "THE REMEDY IS NOT CURRENTLY AVAILABLE" AND THAT I WOULD BE NOTIFIED WHEN THE REMEDY IS AVAILABLE. AFTER WAITING 3.5 MONTHS THE REMEDY IS STILL NOT AVAILABLE. IT IS UNREASONABLE NOT TO BE ABLE TO USE THE FRONT PASSENGER SEAT OF MY VEHICLE FOR AN UNLIMITED AMOUNT OF TIME. I HAVE CONTACTED TOYOTA AND THEY SIMPLY TELL ME THERE IS NO REMEDY AVAILABLE YET AND I JUST HAVE TO WAIT. IS THIS LEGAL??? DO AUTO MANUFACTURERS HAVE TO REPAIR SAFETY RECALLS WITHIN A SPECIFIC TIME PERIOD? IF NOT, WHY NOT?
NHTSA complaint #11307089 — an unverified report by a vehicle owner.
Tampa, FL
Crash
2 injured
AIR BAGS
TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2006 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE HER HUSBAND DRIVING AT 5 MPH AT A YIELD, ANOTHER VEHICLE BEHIND WAS DRIVING APPROXIMATELY 40 MPH AND REAR ENDED THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE OTHER VEHICLE IN FRONT. NO AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO BOTH HIS LEGS BUT DID NOT REQUIRE MEDICAL ATTENTION. THE WIFE WHO WAS THE PASSENGER SUSTAINED RIGHT KNEE, BACK, NECK, AND SHOULDERS INJURIES THAT REQUIRED MEDICAL ATTENTION AND WAS SEEN AT A HOSPITAL. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE WHERE AN ADJUSTER WAS TO INSPECT THE VEHICLE. A DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11298377 — an unverified report by a vehicle owner.
SAN Lenadro, CA
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN TOYOTA DEALER IN HAYWARD, CALIFORNIA WHO REFERRED HER TO THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER WHO WAS NOT ABLE TO PROVIDE AN ESTIMATED TIMEFRAME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #11290961 — an unverified report by a vehicle owner.
Norfolk, VA
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHECKERED FLAG TOYOTA (5301 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462, (757) 490-1111) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
NHTSA complaint #11287835 — an unverified report by a vehicle owner.
Chelsea, MA
AIR BAGS
OPEN RECAL NO SOLUTION,3 MONTHS LATER NO NOTIFICATION OF SOLUTION.
NHTSA complaint #11282977 — an unverified report by a vehicle owner.
Richland, WA
AIR BAGS
I RECEIVED AN EMAIL NOTICE AND LETTER IN THE MAIL NOTIFYING ME OF THE TAKARA RECALL, THAT TOYOTA HAS THE PARTS BUT DOESN'T YET KNOW HOW TO PROCEED. I RECEIVED A PHONE CALL FROM THE LOCAL TOYOTA DEALERSHIP ON OCT 25, AND THEY SAID THEY HAVE THE PARTS AND WANTED TO SCHEDULE REPAIR. UPON FURTHER DISCUSSION ABOUT THE ISSUE, SHE THEN CHANGED THE STORY AND SAID THEY COULDN'T DO IT YET AND WOULD CALL ME AGAIN AT AN UNDETERMINED FUTURE DATE. TOYOTA IS FAILING TO REMEDY THIS SITUATION WITHIN A REASONABLE TIME, AND THEIR ADVICE THAT NO ONE SHOULD SIT IN THE FRONT SEAT IS NOT ACCEPTABLE.
NHTSA complaint #11276910 — an unverified report by a vehicle owner.
West Palm Beach FL, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V025000 (AIR BAGS). THE CONTACT CALLED PALM BEACH TOYOTA (LOCATED AT 200 SOUTH CONGRESS, WEST PALM BEACH, FL, 33406, 561-701-9306) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #11256178 — an unverified report by a vehicle owner.
at 178,000 miles
Jonesville, LA
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE VEHICLE WAS TAKEN TO TOYOTA OF NATCHEZ (601-446-5588, LOCATED AT 335 U S 61 BUSINESS, NATCHEZ, MS 39120) WHERE THE AIR BAG WAS REPLACED IN 2017 AND AGAIN IN 2018 AND NOW 2019 TOYOTA SAYS IT NEEDS TO BE REPLACED AGAIN BUT NO AIR BAG EXISTS. AFTERWARDS, THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WHILE DRIVING AT ANY SPEED AND ALSO AS SOON AS THE VEHICLE WAS STARTED. THE CONTACT CALLED THE SAME DEALER BACK AND WAS INFORMED TO BRING THE VEHICLE TO THEIR FACILITY FOR DIAGNOSTIC TESTING. THE DEALER INFORMED THE CONTACT THAT THE PART MAY NOT BE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.
NHTSA complaint #11253456 — an unverified report by a vehicle owner.
West Brookfield, MA
AIR BAGS
TAKATA RECALL I HAD MY PASSENGER SIDE AIRBAG RECALLED AND REPAIRED. NOW I AM CONCERNED THAT THE DRIVER SIDE AIRBAG LIGHT IS CONTINUING TO STAY LIT. IF THE PASSENGER SIDE WAS RECALLED SHOULDN'T THE DRIVER SIDE ALSO BE RECALLED. THEY ARE BOTH THE SAME BRAND AIRBAG. I HAVEN'T RECEIVED A RECALL FOR THE DRIVER'S SIDE, BUT NOW THAT MY AIRBAG LIGHT FOR THE DRIVER'S SIDE IS COMING ON AND STAYING ON I AM VERY CONCERNED. THE DEALERSHIP IS TELLING ME THAT THEY WOULD HAVE TO PUT IT ON A DIAGNOSTIC MACHINE WHICH WILL COST ME $135.00. IF THE DRIVER SIDE AIRBAG IS PART OF A RECALL THAT I HAVEN'T BEEN NOTIFIED OF, WHY SHOULD I PAY FOR DIAGNOSTIC?
NHTSA complaint #11051085 — an unverified report by a vehicle owner.
Fredericksburg, VA
AIR BAGS
TAKATA INFLATES: EVER SINCE MY RECALL FOR THE PASSENGER AIRBAG MY AIRBAG LIGHT CAME ON ABOUT SEVERAL MONTHS LATER. IT. HAS BEEN ON AND I DON'T HAVE THE MONEY TO SEE WHAT THE PROBLEM IS, I AM ON A FIXED INCOME AND DISABLED. CAN U PLEASE TELL ME WHAT MAY BE THE PROBLEM OR TELL ME WHAT TO DO.. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11010146 — an unverified report by a vehicle owner.
at 173,000 miles
Danville, VA
AIR BAGS
DRIVER AIRBAG LIGHT ON. NO CRASH OR DEPLOYMENT OF BAG. MY QUESTION: WHY SHOULD I PAY TO REPLACE AS MUST BE A FACTORY DEFECT? IS NOT ON RECALL "IM TOLD". I DO NOT FEEL I SHOULD HAVE TO REPLACE THIS BAG. IM TOLD THIS IS DANGEROUS AS COULD DEPLOY. ...UPDATED 04/11/17 *BF
NHTSA complaint #10959532 — an unverified report by a vehicle owner.
at 105,000 miles
Houston, TX
AIR BAGS
MY TOYOTA COROLLA MATRIX 2006 HAS A ECM UNDER RECALL. WHEN I BOUGHT THIS CAR FROM PREVIOUS OWNER , I DID NOT KNOW THAT CAR WAS SERVICED UNDER RECALL AND ECM WAS REPLACED IN JANUARY OF 2011. IN OCTOBER OF 2013, CAR HAS 54K MILES AND CHECK ENGINE LIGHT (P2716) IS ON. THE TRANSMISSION DIAGNOSTIC WAS DONE AND IT SHOWS THAT CAR HAS MALFUNCTIONING ECM. TRANSMISSION WAS REBUILT BUT NOT BY TOYOTA DEALER. TOYOTA DEALER TOLD ME THAT MY CAR HAS REPLACED ECM AND DOESN'T QUALIFY FOR ANY OTHER ECM REPLACEMENT. NOW THE CAR HAS 106K AND STILL THE SAME PROBLEM P2716 AND ECM IS MALFUNCTIONING.
NHTSA complaint #10959464 — an unverified report by a vehicle owner.
at 85,000 miles
EL Paso, TX
AIR BAGS
TAKATA RECALL I LIVE AND WORK IN MEXICO, TOYOTA DEALER THERE REFUSED TO DO THE REPAIR. DEALER IN JUAREZ MEXICO IS TOYOTA "INNOVA".
NHTSA complaint #10904315 — an unverified report by a vehicle owner.
Topeka, KS
AIR BAGS
I RECEIVED TWO RECALL NOTICES ON THIS AIR BAG ISSUE. THE FIRST WAS AT LEAST A YEAR AGO, THEN JUST LAST WEEK. THE NOTICES CAME WITH WARNINGS NOT TO ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT. REALLY? IT HAS BEEN OVER A YEAR SINCE THE FIRST NOTICE. PERHAPS TOYOTA SHOULD HAVE SUGGESTED THE CAR NOT BE DRIVEN AT ALL, THAT WOULD HAVE BEEN THE SAFEST OPTION IN THEIR LIABLE EYES. THE DEALERSHIP HAS BEEN UNABLE TO REMEDY THE DEFECT IN A REASONABLE AMOUNT OF TIME.
NHTSA complaint #10864743 — an unverified report by a vehicle owner.
at 60,000 miles
Santa Monica, CA
AIR BAGS
THE PASSENGER SIDE AIRBAG LIGHT STAYS ON WHILE DRIVING EVEN WHEN THERE IS NO PASSENGER IN THE SEAT AND THE SEAT IS EMPTY. IS THIS RELATED IN ANY WAY TO THE TAKATA INFLATOR RECALL? THE REPLACEMENT WAS DONE FOR THE TAKATA RECALL AND THE LIGHT STILL STAYS ON AT ALL TIMES WHEN THE CAR IS RUNNING.
NHTSA complaint #10854811 — an unverified report by a vehicle owner.
at 118,000 miles
Silver Spring, MD
AIR BAGS
TAKATA RECALL HELLO. ON MY 2006 TOYOTA MATRIX XR, MY AIRBAG LIGHT HAS BEEN ON FOR OVER A YEAR. RECENTLY I BROUGHT IT INTO JIM COLEMAN TOYOTA IN BETHESDA, AND THEY TOLD ME THAT THE ASSEMBLY, THE CLOCKSPRING ASSEMBLY, WHICH IS TRIGGERING THE CODE IS NOT COVERED IN THE RECALL. HOWEVER, FROM WHAT I AM READING ONLINE INCLUDING NHTSA, THE CLOCK SPRING IS PART OF THE ASSEMBLY OF THE AIRBAG AND SHOULD BE REPLACED. THE COST TO REPLACE THIS PART IS OVER $1000, AND NOT FIXING IT PREVENTS ME FROM SELLING THE CAR. THE AIRBAG HAS NEVER BEEN DEPLOYED, AND ACCORDING TO TOYOTA OF BETHESDA, THEY ARE NOT RESPONSIBLE FOR REPLACING THE ASSEMBLY, PER THE RECALL, BUT JUST THE AIRBAG, WHICH I DID NOT THINK WAS UNDER RECALL.
NHTSA complaint #10823917 — an unverified report by a vehicle owner.
Natick, MA
AIR BAGS
RECALL JULY 2015. TOYOTA DID NOTHING SAID THEY'D BE IN TOUCH, SAID "DON'T LET ANYONE SIT IN THE PASSENGER SEAT" THIS IS UNACCEPTABLE. A MAN DRIVING A TOYOTA WAS JUST KILLED WHEN HIS PASSENGER SIDE AIR BAG WENT OFF. I WANT TOYOTA TO REMOVE THE AIRBAG UNTIL THEY HAVE A FIX.
NHTSA complaint #10822565 — an unverified report by a vehicle owner.
Dillon Beach, CA
AIR BAGS
TAKATA RECALL I LIVE IN A VERY HIGH HUMIDITY, VERY HIGH SALT CONTENT ENVIRONMENT. DRIVING MS. DAISY IS NOT AN ACCEPTABLE SOLUTION FOR MONTHS ON END. IS THERE A BUYBACK PROGRAM YET?
NHTSA complaint #10816276 — an unverified report by a vehicle owner.
at 99,500 miles
Cheshire, CT
AIR BAGS
TAMARA RECALL CALLED TOYOTA CORPORATE OFFICE 12/8/15 TO INQUIRE WHY MY LOCAL DEALER IS UNABLE TO GET PARTS AND LOCAL HONDA DEALERSHIP KEEPS CALLING ME TO BRING IN A CAR I NO LONGER OWN AND EMPHASIZED THE URGENCY OF THIS ISSUE. I HAVE NOT BEEN ABLE TO TRANSPORT PASSENGERS SINCE JULY. TOYOTA CORP TOLD ME I COULD HAVE A LOANER THEN TOLD ME I COULD NOT. CASE # 1512080106. CORPORATE OFFICE SUGGESTED I DISENGAGE PASSENGER SIDE AIRBAG. DEALERSHIP SAYS IT'S ILLEGAL. DEALERSHIP SHOWED ME LAST PRINTOUT THEY RECEIVED STATING PARTS SHOULD HAVE ARRIVED OCTOBER 2015 (JUST A PROJECTION) I AM VERY NERVOUS DRIVING THIS CAR REPORTS STATE SCRAP METAL CAN BE PROJECTED THROUGHOUT THE INTERIOR OF CAR. I DON'T FEEL TOYOTA CORP IS RESPONDING TO THIS DEFECT WITHIN A REASONABLE TIME. HOW IS IT POSSIBLE HONDA HAS BEEN HANDLING THE ISSUE IN MY AREA FOR MONTHS, AND TOYOTA WON'T GIVE ANY INDICATION AS TO WHEN THIS WILL BE RESOLVED.
NHTSA complaint #10810956 — an unverified report by a vehicle owner.
Ferguson, MO
AIR BAGS
TAKATA RECALL - I RECEIVED AN UNDATED LETTER FROM TOYOTA EXPLAINING THE RECALL. I BELIEVE THAT THE LETTER WAS RECEIVED IN AUGUST OR EARLY SEPTEMBER 2015. AS OF TODAY, 11/23/15, I HAVE NOT RECEIVED A LETTER INDICATING WHEN IT WILL BE REPAIRED. I CALLED TOYOTA AT THE NUMBER ON THE LETTER. THEY CANNOT TELL ME WHEN THE REPAIR WILL HAPPEN. THE CAR IS POTENTIALLY DANGEROUS. THE LETTER ADVISES THAT THE SHORT TERM SOLUTION IS TO NOT LET ANYONE SIT ON THE PASSENGER SIDE. THIS SEEMS TO ME TO BE AN UNREASONABLE AMOUNT OF TIME FOR THE REPAIR.
NHTSA complaint #10806343 — an unverified report by a vehicle owner.
Suffolk, VA
AIR BAGS
A RECALL THAT COULD TAKE A YEAR OR MORE TO FIX IS RIDICULOUS. TO HAVE TO NOT ALLOW A FRONT SEAT PASSENGER TO RIDE IN THE VEHICLE FOR SUCH A LENGTH OF TIME IS UNREASONABLE. WHAT ABOUT THOSE SITTING IN THE SEAT BEHIND THE FRONT PASSENGER SEAT? COULD SHARDS OF METAL PASS THREW IT INTO BACKSEAT PASSENGERS IN IT IF IT DEPLOYS? LIMITED MATERIALS IN NOT AN EXCUSE WHEN IT COMES TO SAFETY. INCREASE PRODUCTION OR START PAYING FOR RENTAL CARS OR REPLACEMENTS IF IT WILL TAKE SUCH AN EXCESSIVE AMOUNT OF TIME.
NHTSA complaint #10790605 — an unverified report by a vehicle owner.
at 81,000 miles
Cuyahoga Falls, OH
AIR BAGS
TAKATA RECALL. MY VEHICLE BECAME PART OF THE RECALL IN MID-JUNE 2015. IT HAS NOW BEEN FIVE MONTHS AND I AM STILL UNABLE TO PUT A PASSENGER IN THE FRONT SEAT OF MY CAR. I WENT TO TOYOTA'S WEBSITE AND MY VEHICLE IS NOT YET EVEN ON THE SCHEDULE. CAN I EXPECT SOME COMPENSATION FROM TOYOTA AND/OR TAKATA FOR THIS CONTINUING INCONVENIENCE? I HAD A SIMILAR ISSUE WITH THE DRIVER SIDE AIRBAG ON MY 2001 HONDA ACCORD, AND IT WAS RESOLVED IN LESS THAN A MONTH.
NHTSA complaint #10790718 — an unverified report by a vehicle owner.