Owners have filed 31 complaints
about the 2023 Toyota Crown with NHTSA between 2024 and 2026.
The largest single group is the transmission & drivetrain.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2023 Toyota Crown
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Transmission & Drivetrain
722.6%
1 crashes, 0 fires
Other & Unspecified
516.1%
Engine & Cooling
516.1%
1 crashes, 0 fires
Body & Structure
39.7%
Electrical System
39.7%
1 crashes, 0 fires · median 60,000 mi
Driver Assist & Collision Avoidance
26.5%
Windows, Mirrors & Wipers
26.5%
Median failure at 14,850 miles
Fuel & Propulsion
26.5%
Acceleration & Cruise Control
13.2%
Airbags
13.2%
1 crashes, 0 fires
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2024peak 4Jul 2026
Recalls on the 2023 Toyota Crown
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V744000
BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
25V595000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
24V548000
EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
24V442000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Crown vehicles equipped with rearview and/or frontview cameras. Due to insufficient laser welding, the camera cases may separate, allowing water to leak into the cameras and short circuit. The rearview and front view camera images may not appear on the displays or display a distorted image.
Risk: A rearview camera that does not display an image can reduce the driver's view, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202559499,178 units in Canada
Visual System
Issue: Under certain conditions, a software problem could cause the rearview camera image to freeze or not to display. If this happens, the rearview image may not display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall only affects certain vehicles equipped with a panoramic view monitor system. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: The company will notify owners in writing and advise you to take your vehicle to a dealership to update the parking assist ECU software.
Recall 202546970,480 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the combination meter in the instrument panel not to display when the vehicle is started. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, warning lights and malfunction tell-tales. Note: This recall only affects vehicles equipped with a 12.3-inch display. Safety Risk: Warnings, tell-tales and gauges that don't display could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to update the combination meter software. Alternatively, certain eligible vehicles will be sent a wireless over-the-air software update, which you can install yourself. For certain vehicles, the dealer will also inspect and, if necessary, replace the combination meter.
Recall 2024340656 units in Canada
Visual System
Issue: On certain vehicles, the front and/or rearview camera case(s) may not have been welded properly. Over time, water could leak into the camera(s) and cause a short circuit. If this happens, the front and/or rearview camera image may not display correctly or at all. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the front and/or rearview camera(s).
Reports where the owner recorded a crash, a fire, an injury or a death.
Huntsville, TXCrash1 injured
POWER TRAIN
On September 16, 2024 at approximately 13:20 my mother was driving her 2023 Toyota Crown in the parking lot of the post office and she was slowing down to park in a parking spot when all of a sudden the vehicle lunged, surges, jerks ,speeds forward all on the cars own with no physical driver commands . The car races forward all on its own while she is slowly pulling into a parking spot jumps the curb and crashes into a brick wall. The CVT ( Continuous Variable Transmission ) Is the problem and quite sure.
NHTSA complaint #11615055 — an unverified report by a vehicle owner.
Huntsville, TXCrash1 injured
ELECTRICAL SYSTEM
On September 16, 2024 at approximately 13:20 my mother was driving her 2023 Toyota Crown in the parking lot of the post office and she was slowing down to park in a parking spot when all of a sudden the vehicle lunged, surges, jerks ,speeds forward all on the cars own with no physical driver commands . The car races forward all on its own while she is slowly pulling into a parking spot jumps the curb and crashes into a brick wall. The CVT ( Continuous Variable Transmission ) Is the problem and quite sure.
NHTSA complaint #11615055 — an unverified report by a vehicle owner.
Huntsville, TXCrash1 injured
ENGINE
On September 16, 2024 at approximately 13:20 my mother was driving her 2023 Toyota Crown in the parking lot of the post office and she was slowing down to park in a parking spot when all of a sudden the vehicle lunged, surges, jerks ,speeds forward all on the cars own with no physical driver commands . The car races forward all on its own while she is slowly pulling into a parking spot jumps the curb and crashes into a brick wall. The CVT ( Continuous Variable Transmission ) Is the problem and quite sure.
NHTSA complaint #11615055 — an unverified report by a vehicle owner.
Delta, ALCrash1 injured
AIR BAGS
Vehicle 2023 Toyota Crown XLE Hybrid - 02/27/2024 - My vehicle was at a complete stop and was hit on the driver's side of the vehicle by a fully loaded dump truck traveling at 55 mph. The impact was so hard that my head hit the window. State Farm did their investigation and totaled the vehicle (less than 6 months old and approximately 6000 miles). Not one air bag deployed with that hard of an impact - not one! Unfortunately I am at fault as I had proceeded from my stop sign when I realized oncoming traffic did not have a stop sign. Before I could correct my error, I was hit on the drivers side of the vehicle.
NHTSA complaint #11575904 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Rock Hill, SC
POWER TRAIN
When driving the vehicle under normal load and conditions, after coming to a complete stop- then trying to accelerate to take a turn or move forward- the vehicle begins to proceed then suddenly stops moving or accelerating. Twice now I have almost been T Boned. Once when leaving my neighborhood and trying to proceed onto the main 45mph country road, most recently tried to turn left from a turning lane across 2 oncoming lanes of traffic. The car just sat there blocking the road for about 5 seconds despite having the gas pedal pressed. I do have a case opened with Toyota, however, the dealership said there is nothing they can do about it since they couldn't replicate the issue and Im stuck with it or I can sell the car. This is so dangerous. There are TSB issued about this, but what can I do since the dealership said "no code, not their problem". There are not many of these cars around since their introduction in 2023. I don't know if I need another dealership or how to get someone at Toyota to take this seriously. There is also a Toyota Crown forum and can see others have experienced the same issue. HELP. I love this car, but it is not safe.
NHTSA complaint #11748119 — an unverified report by a vehicle owner.
Rock Hill, SC
VEHICLE SPEED CONTROL
When driving the vehicle under normal load and conditions, after coming to a complete stop- then trying to accelerate to take a turn or move forward- the vehicle begins to proceed then suddenly stops moving or accelerating. Twice now I have almost been T Boned. Once when leaving my neighborhood and trying to proceed onto the main 45mph country road, most recently tried to turn left from a turning lane across 2 oncoming lanes of traffic. The car just sat there blocking the road for about 5 seconds despite having the gas pedal pressed. I do have a case opened with Toyota, however, the dealership said there is nothing they can do about it since they couldn't replicate the issue and Im stuck with it or I can sell the car. This is so dangerous. There are TSB issued about this, but what can I do since the dealership said "no code, not their problem". There are not many of these cars around since their introduction in 2023. I don't know if I need another dealership or how to get someone at Toyota to take this seriously. There is also a Toyota Crown forum and can see others have experienced the same issue. HELP. I love this car, but it is not safe.
NHTSA complaint #11748119 — an unverified report by a vehicle owner.
Rock Hill, SC
FUEL/PROPULSION SYSTEM
When driving the vehicle under normal load and conditions, after coming to a complete stop- then trying to accelerate to take a turn or move forward- the vehicle begins to proceed then suddenly stops moving or accelerating. Twice now I have almost been T Boned. Once when leaving my neighborhood and trying to proceed onto the main 45mph country road, most recently tried to turn left from a turning lane across 2 oncoming lanes of traffic. The car just sat there blocking the road for about 5 seconds despite having the gas pedal pressed. I do have a case opened with Toyota, however, the dealership said there is nothing they can do about it since they couldn't replicate the issue and Im stuck with it or I can sell the car. This is so dangerous. There are TSB issued about this, but what can I do since the dealership said "no code, not their problem". There are not many of these cars around since their introduction in 2023. I don't know if I need another dealership or how to get someone at Toyota to take this seriously. There is also a Toyota Crown forum and can see others have experienced the same issue. HELP. I love this car, but it is not safe.
NHTSA complaint #11748119 — an unverified report by a vehicle owner.
Berlin, CT
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
See attached document for complaint.
NHTSA complaint #11733196 — an unverified report by a vehicle owner.
Berlin, CT
ENGINE AND ENGINE COOLING
See attached document for complaint.
NHTSA complaint #11733196 — an unverified report by a vehicle owner.
Aurora, CO
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Issue with Rear Camera not turning off when car is placed in Drive. notified Toyota Corp twice and dealership about this issue. There is a total loss of multimedia display when this happens. When I put the car in Park turn off the the car and restart the rear camera turns off. I have notified Toyota twice about this issue. The response I get from the dealership is that there is a recall for the camera on the Crown, but it does not exist yet. Toyota corporate told me that I need to have the dealership do a diagnostic done on the car.
NHTSA complaint #11714469 — an unverified report by a vehicle owner.
at 60,000 milesNorth Little Rock, AR
ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Crown. The contact stated that the instrument panel screen had turned blank. The contact received the recall notification of NHTSA Campaign Number: 25V595000(Electrical System). The vehicle was taken to the local dealer, who confirmed that the recall remedy parts were not available. The contact was advised to trade the vehicle in. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
NHTSA complaint #11708080 — an unverified report by a vehicle owner.
Vermilion, OH
ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Crown. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11705525 — an unverified report by a vehicle owner.
Marietta, GA
UNKNOWN OR OTHER
When at a stop and making a right turn the vehicle shudders or lags when I push the gas. This is consistent with another case I found on the internet 11595863. I have taken it to the dealership 3 times since purchase. The last time they reset software but I am afraid to drive it because the reset the software the first time.
NHTSA complaint #11681335 — an unverified report by a vehicle owner.
Fort Mohave, AZ
STRUCTURE:BODY:HOOD
With an odometer reading of 39000 miles, a piece of trim, the piece in front of the hood, flew up and the clips are broken. This happened while driving at 83mph on an interstate.
NHTSA complaint #11679216 — an unverified report by a vehicle owner.
at 14,850 milesSan Antonio, TX
VISIBILITY
The contact owns a 2023 Toyota Crown. The contact stated that while driving at 50 MPH, the driver’s side window was vibrating abnormally. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,850.
NHTSA complaint #11664014 — an unverified report by a vehicle owner.
Suffern, NY
LANE DEPARTURE: BLIND SPOT DETECTION
I bought the car in September 2023. The first time I found that the blind spot light of the left rearview mirror was not on was in February 2024. Because the blind spot light was not on and I didn't see any vehicles in the rearview mirror, I almost hit the car behind me when I changed lanes. The other party honked at me to show dissatisfaction. I found that the blind spot light on the left was not on, but the blind spot light on the right was normal. I recorded a video at the time. So I reported the situation when I changed the oil at the Toyota dealer in Ramsey, NY. They replied that everything was normal. Today, [XXX], I encountered the same problem again. When I changed lanes, I almost hit the vehicle behind me. I also recorded a video. This failure brought me serious anxiety and safety hazards. One thing to add is that this situation often occurs when the remote start is used with a mobile phone or car key. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11628720 — an unverified report by a vehicle owner.
Visalia, CA
UNKNOWN OR OTHER
I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily. Taken to Visalia Toyota for check up and they state no error codes noted or cannot duplicate concern. Yet issue still occurs. Reported to Toyota number in manual and received a claim number.
NHTSA complaint #11626875 — an unverified report by a vehicle owner.
Visalia, CA
ENGINE
I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily. Taken to Visalia Toyota for check up and they state no error codes noted or cannot duplicate concern. Yet issue still occurs. Reported to Toyota number in manual and received a claim number.
NHTSA complaint #11626875 — an unverified report by a vehicle owner.
Visalia, CA
FUEL/PROPULSION SYSTEM
I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily. Taken to Visalia Toyota for check up and they state no error codes noted or cannot duplicate concern. Yet issue still occurs. Reported to Toyota number in manual and received a claim number.
NHTSA complaint #11626875 — an unverified report by a vehicle owner.
Huntsville, TXCrash1 injured
POWER TRAIN
On September 16, 2024 at approximately 13:20 my mother was driving her 2023 Toyota Crown in the parking lot of the post office and she was slowing down to park in a parking spot when all of a sudden the vehicle lunged, surges, jerks ,speeds forward all on the cars own with no physical driver commands . The car races forward all on its own while she is slowly pulling into a parking spot jumps the curb and crashes into a brick wall. The CVT ( Continuous Variable Transmission ) Is the problem and quite sure.
NHTSA complaint #11615055 — an unverified report by a vehicle owner.
Huntsville, TXCrash1 injured
ELECTRICAL SYSTEM
On September 16, 2024 at approximately 13:20 my mother was driving her 2023 Toyota Crown in the parking lot of the post office and she was slowing down to park in a parking spot when all of a sudden the vehicle lunged, surges, jerks ,speeds forward all on the cars own with no physical driver commands . The car races forward all on its own while she is slowly pulling into a parking spot jumps the curb and crashes into a brick wall. The CVT ( Continuous Variable Transmission ) Is the problem and quite sure.
NHTSA complaint #11615055 — an unverified report by a vehicle owner.
Huntsville, TXCrash1 injured
ENGINE
On September 16, 2024 at approximately 13:20 my mother was driving her 2023 Toyota Crown in the parking lot of the post office and she was slowing down to park in a parking spot when all of a sudden the vehicle lunged, surges, jerks ,speeds forward all on the cars own with no physical driver commands . The car races forward all on its own while she is slowly pulling into a parking spot jumps the curb and crashes into a brick wall. The CVT ( Continuous Variable Transmission ) Is the problem and quite sure.
NHTSA complaint #11615055 — an unverified report by a vehicle owner.
Suwanee, GA
POWER TRAIN
I have experienced several instances while driving of Hesitation/Non-Linear Acceleration from a stop. When light turns green, on occasion when I accelerate, the vehicle hesitates then lurches forward into traffic. Have also experienced this issue when waiting to make a turn - car hesitates then lurches forward. I have almost had an accident due to this issue. According to Toyota Crown internet forum, this is a common issue with the 2023 Crown Platinum and Toyota is not being helpful in dealing with this safety issue.
NHTSA complaint #11606382 — an unverified report by a vehicle owner.
Suwanee, GA
ENGINE
I have experienced several instances while driving of Hesitation/Non-Linear Acceleration from a stop. When light turns green, on occasion when I accelerate, the vehicle hesitates then lurches forward into traffic. Have also experienced this issue when waiting to make a turn - car hesitates then lurches forward. I have almost had an accident due to this issue. According to Toyota Crown internet forum, this is a common issue with the 2023 Crown Platinum and Toyota is not being helpful in dealing with this safety issue.
NHTSA complaint #11606382 — an unverified report by a vehicle owner.
Tomball, TX
POWER TRAIN
Transmission Vehicle did not respond to acceleration when I turned onto a feeder street causing us to almost be hit Problem did not reproduce when I took it to dealership to be corrected. Please note that the 23 Highlander with this exact engine had this exact problem and I've attached TSB-0087-23 that Toyota developed for that particular vehicle. AGAIN, THIS TSB IS NOT FOR MY 23 CROWN HOWEVER, MY CROWN IS EXPERIENCING THE SAME ISSUE. Vehicle was inspected, 28 May 2024, invoice # 1780495 and service said "could not verify customer complaint at this time. No codes to diagnose at this time. No repair recommendation due to current codes There were no warning lamps, messages or other symptoms of the problem. First appeared 18 May 2024. Took to dealership for evaluation/correction on 28 May 2024.
NHTSA complaint #11595863 — an unverified report by a vehicle owner.
Tomball, TX
ENGINE
Transmission Vehicle did not respond to acceleration when I turned onto a feeder street causing us to almost be hit Problem did not reproduce when I took it to dealership to be corrected. Please note that the 23 Highlander with this exact engine had this exact problem and I've attached TSB-0087-23 that Toyota developed for that particular vehicle. AGAIN, THIS TSB IS NOT FOR MY 23 CROWN HOWEVER, MY CROWN IS EXPERIENCING THE SAME ISSUE. Vehicle was inspected, 28 May 2024, invoice # 1780495 and service said "could not verify customer complaint at this time. No codes to diagnose at this time. No repair recommendation due to current codes There were no warning lamps, messages or other symptoms of the problem. First appeared 18 May 2024. Took to dealership for evaluation/correction on 28 May 2024.
NHTSA complaint #11595863 — an unverified report by a vehicle owner.
Verona, WI
STRUCTURE:BODY
I have the same issue as the one below that has already been listed on this site. We need a toyota engineer to figure this out the dealerships have no clue how to fix. upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin through the door (you can feel it coming out the inside door handle). The dealership has been unable to determine the cause of the Air Noise, but I now have a concern that noxious gases from adjacent vehicles while sitting in heavy traffic could seep into the cabin in the same manner. I did notice that the door seal is not connected to the vehicle for several inches (see pic). Not sure if this is where the air is seeping through, but many reported that changing the seal had no impact on noise. Dealership seems clueless.
NHTSA complaint #11594610 — an unverified report by a vehicle owner.
Aurora, CO
POWER TRAIN
Notified Toyota Corp by customer service via phone. Issue with car jerking forward while in Park or in neutral , especially when cold and warming up. Car does not move more than an inch to two inches due to parking paw catching vehicle. Difficult electronic gear shift to operate. Issue with not being able to get car back into drive from neutral especially if on moving tracking car wash. Usually, I have to turn off car while vehicles in motion. This is very scary when another car is behind me. Last time the car wash had to come to a total stop until I put the car back into neutral. Notification to dealer about the issue.
NHTSA complaint #11591014 — an unverified report by a vehicle owner.
Aurora, CO
UNKNOWN OR OTHER
Notified Toyota Corp by customer service via phone. Issue with car jerking forward while in Park or in neutral , especially when cold and warming up. Car does not move more than an inch to two inches due to parking paw catching vehicle. Difficult electronic gear shift to operate. Issue with not being able to get car back into drive from neutral especially if on moving tracking car wash. Usually, I have to turn off car while vehicles in motion. This is very scary when another car is behind me. Last time the car wash had to come to a total stop until I put the car back into neutral. Notification to dealer about the issue.
NHTSA complaint #11591014 — an unverified report by a vehicle owner.