10 of the
321 complaints about the 2024 Toyota Grand Highlander are about the
braking system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
30,777 miles.
C
10
Complaints
1
Crashes
0
Fires
1
Injuries
Exactly what failed
Service Brakes
990.0%
Service Brakes, Hydraulic
110.0%
What owners said
Filed with NHTSA, in their own words.
at 39,000 milesPalmetto, FL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Toyota Grand Highlander. The contact stated that the vehicle unexpectedly lurched forward while depressing the brake pedal. There was no warning light illuminated. The contact stated that excessive pressure was needed on the brake pedal to prevent the failure. The contact stated that a service appointment was scheduled with the dealer. While conducting independent research, the contact identified Technical Service Bulletin: T-SB-0028-25, which was associated with the vehicle shuddering while at a complete stop, and believed that the failure was associated with the technical service bulletin. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 39,000.
NHTSA complaint #11754401 — an unverified report by a vehicle owner.
Susanville, CA
SERVICE BRAKES
The rotors started warping around 8K miles
NHTSA complaint #11735436 — an unverified report by a vehicle owner.
Bordentown, NJ
SERVICE BRAKES
Front brakes were worn prematurely and rotors had to be resurfaced multiple times under warranty and once more after warranty. Premature wear would cause shaking in the steering wheel when medium to heavy braking force was applied.
NHTSA complaint #11733492 — an unverified report by a vehicle owner.
Woodinville, WACrash1 injured
SERVICE BRAKES
I was driving toward the perimeter of my neighborhood, approaching an arterial cross street. When I braked the pedal went straight to the floor. The breaks didn’t work despite pumping them multiple times. I also heard the engine revving. To avoid the intersection and busy street I steered into a yard, hit a retaining wall and a tree, rolled and hit a metal city street sign. All airbags deployed. I was taken to the hospital by ambulance. The car was totaled and is on a temporary hold at a salvage yard.
NHTSA complaint #11727033 — an unverified report by a vehicle owner.
Sedro Woolley, WA
SERVICE BRAKES
My car suddenly shook violently while at complete stop at a stop light. Also, the brake feels weird at times when slowing down.
NHTSA complaint #11723452 — an unverified report by a vehicle owner.
Dayton, MN
SERVICE BRAKES
When making a left or right turn in this vehicle, there is a distinct knocking or clicking sound coming from under the drivers foot area. Dealer reviewed CV axel and suspension and says everything looks fine. However, I have driven enough cars to know that a persistent knocking sound while turning is not normal. This appears to be an issue with multiple 2024 Grand Highlander owners.
NHTSA complaint #11658601 — an unverified report by a vehicle owner.
Germantown, OH
SERVICE BRAKES
While slowing to a stop on a slight incline (an interstate off-ramp), when almost stopped, the car started bucking as if the brake pedal was being slammed on, then released, slammed on again, then released, and repeated for maybe 2 seconds. I quickly hit the "P" (Park) button to take it out of gear and it stopped. No warning lights or anything came on and it drove perfectly fine afterwards. It felt just like the emergency braking and the car thinks you're going to hit something. It was very strong and jarring. Happened a 2nd time on April 4 in the same circumstances - driving downhill on a highway off-ramp and stopping at red light at the end of the ramp.
NHTSA complaint #11652812 — an unverified report by a vehicle owner.
at 22,554 milesBrooklyn, NY
SERVICE BRAKES
The contact owns a 2024 Toyota Grand Highlander. The contact stated while the vehicle was stationary, the contact moved the third-row seat, and the seat made and abnormal sound. There were no warning lights illuminated. The contact then took the vehicle to the dealer and the dealer made unknown repairs. On a separate occasion the contact became aware the bottom of the window was fractured. The contact then taped the door on the bottom of the window. The system function error message was displayed. On a separate occasion, the contact stated while driving 25 MPH, the rearview camera sporadically failed to respond. The system function error message was displayed. The contact then turned off the vehicle shifted the vehicle into reverse and the vehicle started working properly. On a separate occasion, the contact depressed the brake pedal and the vehicle failed to respond. The local dealer was contacted; however, the vehicle was not repaired because the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 22,554.
NHTSA complaint #11652060 — an unverified report by a vehicle owner.
Exeter, NH
SERVICE BRAKES
Minimum 3 times the vehicle has experienced unintended braking while in reverse. Toyota dealerships have been unable to repair or resolve. 1 incident the vehicle has experienced unintended braking while in drive. Dealership refuses to attempt repair.
NHTSA complaint #11647381 — an unverified report by a vehicle owner.
Cedar Glen, CA
SERVICE BRAKES
Since December 18, 2024 I have had this happen 5 times. I come to a complete stop and have my foot on the brake. The car will then hop four-five times (like the sensation of shifting in manual with a cluch and you don’t shift correctly and the car will hop). I am not sure why this is happening. I took it to the dealer and they haven’t experienced the issue. This doesn’t happen at every full stop either.
NHTSA complaint #11634355 — an unverified report by a vehicle owner.