Owners have filed 13 complaints
about the 1997 Toyota Previa with NHTSA between 1999 and 2010.
The largest single group is the engine & cooling.
Across this model's run it ranks 5 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Toyota Previa. 50 means typical for this
model; 100 means roughly double.
Severity — 100
23.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1997 Toyota Previa
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
538.5%
Median failure at 118,863 miles
Acceleration & Cruise Control
430.8%
2 crashes, 0 fires · median 140,000 mi
Other & Unspecified
17.7%
Seat Belts
17.7%
Fuel & Propulsion
17.7%
Brakes
17.7%
1 crashes, 0 fires · median 200,000 mi
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
1997 Toyota Previa
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 1999peak 2Jun 2010
Recalls on the 1997 Toyota Previa
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 199708222 units in Canada
Powertrain
On certain Previa 4WD vehicles, clearance between the oil separator plate and the differential housing of the front differential unit could cause oil leakage at the air breather plug when the vehicle is operated continuously at elevated highway speeds. Cumulative oil leakage could result in sufficiently low oil supply to cause bearing damage to the front differential unit, which could lead to eventual seizure of the unit. This could result in loss of driver control and a possible crash. Correction: a modified oil breather plug will be installed to prevent oil loss.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 140,000 milesDallas, TXCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1997 TOYOTA PREVIA. THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE. SHE PLACED THE VEHICLE IN PARK AND PROCEEDED TO SHUT OFF THE ENGINE, WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE TO THE FRONT PASSENGER SIDE. THE VEHICLE WAS DRIVEN FROM THE SCENE AND WAS NOT DIAGNOSED OR REPAIRED. NEITHER THE DEALER OR THE MANUFACTURER WERE CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
NHTSA complaint #10340587 — an unverified report by a vehicle owner.
at 200,000 milesMadison, WICrash
VEHICLE SPEED CONTROL
I WAS A FEW BLOCKS FROM WORK IN MY 1997 TOYOTA PREVIA WITH MY DAUGHTER. WE STARTED UP A STEEP HILL WHEN AT THE CREST MY VAN SUDDENLY ACCELERATED TO 50 MPH AND INCREASING. I STOOD ON THE BRAKE BUT IT HAD NO EFFECT AT ALL. THEN I TRIED TO SHIFT INTO PARK. I SUCCEEDED ONLY IN SHIFTING INTO REVERSE WHICH SENT US CAREENING BACKWARD FROM WHERE I HAD COME. THERE HAD BEEN ONLY ONE OTHER CAR ON THE STREET BECAUSE OF THE LATENESS OF THE HOUR AND IT WAS CLEAR THAT ON MY PRESENT COURSE, I WOULD HIT IT DEAD ON. I MOVED OVER ONTO THE CURB WHERE THERE WAS ABOUT A FOOT OF SNOW. EVEN SO, I RAKED HIS PASSENGER SIDE AND MY DRIVER'S SIDE. I MOVED FURTHER OVER ONTO THE YARDS, TOOK OUT A MAILBOX AND CHOSE TO GO UP A STEEP INCLINE WITH LOTS OF SNOW. THE SNOW SLOWED THE VAN DOWN, AND MY DAUGHTER STOOD UP AND FORCED THE SHIFT STICK INTO PARK. WE STOPPED. BEHIND US WERE DENSE TREES. IF WE HAD NOT STOPPED, WE WOULD SURELY HAVE BEEN KILLED. I HAD EXPERIENCED UNEXPLAINED ACCELERATION PREVIOUSLY, BUT WAS ALWAYS ABLE TO BRAKE AND STOP. SEVERAL TIMES BEFORE I HAD ASKED THE TOYOTA SERVICE TO PLEASE FIX THIS DEFECT. THEY SAID THEY COULDN'T TELL WHAT WAS WRONG IF ANYTHING AND COULD NOT FIX IT. THE INSURANCE "TOTALED" MY VAN WITHOUT EVEN HAVING THE CAUSES CHECKED.
NHTSA complaint #10318772 — an unverified report by a vehicle owner.
at 200,000 milesMadison, WICrash
SERVICE BRAKES, HYDRAULIC
I WAS A FEW BLOCKS FROM WORK IN MY 1997 TOYOTA PREVIA WITH MY DAUGHTER. WE STARTED UP A STEEP HILL WHEN AT THE CREST MY VAN SUDDENLY ACCELERATED TO 50 MPH AND INCREASING. I STOOD ON THE BRAKE BUT IT HAD NO EFFECT AT ALL. THEN I TRIED TO SHIFT INTO PARK. I SUCCEEDED ONLY IN SHIFTING INTO REVERSE WHICH SENT US CAREENING BACKWARD FROM WHERE I HAD COME. THERE HAD BEEN ONLY ONE OTHER CAR ON THE STREET BECAUSE OF THE LATENESS OF THE HOUR AND IT WAS CLEAR THAT ON MY PRESENT COURSE, I WOULD HIT IT DEAD ON. I MOVED OVER ONTO THE CURB WHERE THERE WAS ABOUT A FOOT OF SNOW. EVEN SO, I RAKED HIS PASSENGER SIDE AND MY DRIVER'S SIDE. I MOVED FURTHER OVER ONTO THE YARDS, TOOK OUT A MAILBOX AND CHOSE TO GO UP A STEEP INCLINE WITH LOTS OF SNOW. THE SNOW SLOWED THE VAN DOWN, AND MY DAUGHTER STOOD UP AND FORCED THE SHIFT STICK INTO PARK. WE STOPPED. BEHIND US WERE DENSE TREES. IF WE HAD NOT STOPPED, WE WOULD SURELY HAVE BEEN KILLED. I HAD EXPERIENCED UNEXPLAINED ACCELERATION PREVIOUSLY, BUT WAS ALWAYS ABLE TO BRAKE AND STOP. SEVERAL TIMES BEFORE I HAD ASKED THE TOYOTA SERVICE TO PLEASE FIX THIS DEFECT. THEY SAID THEY COULDN'T TELL WHAT WAS WRONG IF ANYTHING AND COULD NOT FIX IT. THE INSURANCE "TOTALED" MY VAN WITHOUT EVEN HAVING THE CAUSES CHECKED.
NHTSA complaint #10318772 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 140,000 milesDallas, TXCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1997 TOYOTA PREVIA. THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE. SHE PLACED THE VEHICLE IN PARK AND PROCEEDED TO SHUT OFF THE ENGINE, WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE TO THE FRONT PASSENGER SIDE. THE VEHICLE WAS DRIVEN FROM THE SCENE AND WAS NOT DIAGNOSED OR REPAIRED. NEITHER THE DEALER OR THE MANUFACTURER WERE CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
NHTSA complaint #10340587 — an unverified report by a vehicle owner.
at 200,000 milesMadison, WICrash
VEHICLE SPEED CONTROL
I WAS A FEW BLOCKS FROM WORK IN MY 1997 TOYOTA PREVIA WITH MY DAUGHTER. WE STARTED UP A STEEP HILL WHEN AT THE CREST MY VAN SUDDENLY ACCELERATED TO 50 MPH AND INCREASING. I STOOD ON THE BRAKE BUT IT HAD NO EFFECT AT ALL. THEN I TRIED TO SHIFT INTO PARK. I SUCCEEDED ONLY IN SHIFTING INTO REVERSE WHICH SENT US CAREENING BACKWARD FROM WHERE I HAD COME. THERE HAD BEEN ONLY ONE OTHER CAR ON THE STREET BECAUSE OF THE LATENESS OF THE HOUR AND IT WAS CLEAR THAT ON MY PRESENT COURSE, I WOULD HIT IT DEAD ON. I MOVED OVER ONTO THE CURB WHERE THERE WAS ABOUT A FOOT OF SNOW. EVEN SO, I RAKED HIS PASSENGER SIDE AND MY DRIVER'S SIDE. I MOVED FURTHER OVER ONTO THE YARDS, TOOK OUT A MAILBOX AND CHOSE TO GO UP A STEEP INCLINE WITH LOTS OF SNOW. THE SNOW SLOWED THE VAN DOWN, AND MY DAUGHTER STOOD UP AND FORCED THE SHIFT STICK INTO PARK. WE STOPPED. BEHIND US WERE DENSE TREES. IF WE HAD NOT STOPPED, WE WOULD SURELY HAVE BEEN KILLED. I HAD EXPERIENCED UNEXPLAINED ACCELERATION PREVIOUSLY, BUT WAS ALWAYS ABLE TO BRAKE AND STOP. SEVERAL TIMES BEFORE I HAD ASKED THE TOYOTA SERVICE TO PLEASE FIX THIS DEFECT. THEY SAID THEY COULDN'T TELL WHAT WAS WRONG IF ANYTHING AND COULD NOT FIX IT. THE INSURANCE "TOTALED" MY VAN WITHOUT EVEN HAVING THE CAUSES CHECKED.
NHTSA complaint #10318772 — an unverified report by a vehicle owner.
at 200,000 milesMadison, WICrash
SERVICE BRAKES, HYDRAULIC
I WAS A FEW BLOCKS FROM WORK IN MY 1997 TOYOTA PREVIA WITH MY DAUGHTER. WE STARTED UP A STEEP HILL WHEN AT THE CREST MY VAN SUDDENLY ACCELERATED TO 50 MPH AND INCREASING. I STOOD ON THE BRAKE BUT IT HAD NO EFFECT AT ALL. THEN I TRIED TO SHIFT INTO PARK. I SUCCEEDED ONLY IN SHIFTING INTO REVERSE WHICH SENT US CAREENING BACKWARD FROM WHERE I HAD COME. THERE HAD BEEN ONLY ONE OTHER CAR ON THE STREET BECAUSE OF THE LATENESS OF THE HOUR AND IT WAS CLEAR THAT ON MY PRESENT COURSE, I WOULD HIT IT DEAD ON. I MOVED OVER ONTO THE CURB WHERE THERE WAS ABOUT A FOOT OF SNOW. EVEN SO, I RAKED HIS PASSENGER SIDE AND MY DRIVER'S SIDE. I MOVED FURTHER OVER ONTO THE YARDS, TOOK OUT A MAILBOX AND CHOSE TO GO UP A STEEP INCLINE WITH LOTS OF SNOW. THE SNOW SLOWED THE VAN DOWN, AND MY DAUGHTER STOOD UP AND FORCED THE SHIFT STICK INTO PARK. WE STOPPED. BEHIND US WERE DENSE TREES. IF WE HAD NOT STOPPED, WE WOULD SURELY HAVE BEEN KILLED. I HAD EXPERIENCED UNEXPLAINED ACCELERATION PREVIOUSLY, BUT WAS ALWAYS ABLE TO BRAKE AND STOP. SEVERAL TIMES BEFORE I HAD ASKED THE TOYOTA SERVICE TO PLEASE FIX THIS DEFECT. THEY SAID THEY COULDN'T TELL WHAT WAS WRONG IF ANYTHING AND COULD NOT FIX IT. THE INSURANCE "TOTALED" MY VAN WITHOUT EVEN HAVING THE CAUSES CHECKED.
NHTSA complaint #10318772 — an unverified report by a vehicle owner.
at 121,500 milesRedding, CA
VEHICLE SPEED CONTROL
MY TOYOTA PREVIA HAD A INCIDENT WITH A STUCK ACCELERATOR. I WAS EVENTUALLY ABLE TO CONTROL AND STOP VEHICLE WITH MAXIMUM FOOT BRAKE PRESSURE TO THE POINT OF GRINDING BRAKES AND TURNING IGNITION OFF WHEN AWAY FROM OTHER TRAFFIC ON HIGHWAY. I BELIEVE THIS INCIDENT WITH THE STUCK ACCELERATOR AND RED-LINING OF RPM'S LED TO A BLOWN HEAD GASKET THAT WAS NOT PHYSICALLY REPAIRABLE BY RECOMMENDATION OF AUTHORIZED TOYOTA REPAIRMAN.
NHTSA complaint #10314810 — an unverified report by a vehicle owner.
at 121,500 milesRedding, CA
ENGINE AND ENGINE COOLING
MY TOYOTA PREVIA HAD A INCIDENT WITH A STUCK ACCELERATOR. I WAS EVENTUALLY ABLE TO CONTROL AND STOP VEHICLE WITH MAXIMUM FOOT BRAKE PRESSURE TO THE POINT OF GRINDING BRAKES AND TURNING IGNITION OFF WHEN AWAY FROM OTHER TRAFFIC ON HIGHWAY. I BELIEVE THIS INCIDENT WITH THE STUCK ACCELERATOR AND RED-LINING OF RPM'S LED TO A BLOWN HEAD GASKET THAT WAS NOT PHYSICALLY REPAIRABLE BY RECOMMENDATION OF AUTHORIZED TOYOTA REPAIRMAN.
NHTSA complaint #10314810 — an unverified report by a vehicle owner.
at 116,226 milesLynchburg, VA
ENGINE AND ENGINE COOLING:ENGINE
ON OCT 2002, OIL IN THE ENGINE SLUDGED CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE MECHANICS WERE ABLE TO REPAIR THE ENGINE TO PARTIAL WORKING ORDER. HOWEVER, THE ENGINE LEAKED EXCESSIVE AMOUNTS OF OIL AND THE POWER OF THE ENGINE WAS SIGNIFICANTLY REDUCED. ON 8 JAN 2004, THE ENGINE OIL LIGHT INDICATED A LOW OIL PRESSURE. AFTER FURTHER INSPECTION BY THE MECHANIC, THE ENGINE OIL APPEARED TO HAVE SLUDGED AGAIN CAUSING DAMAGE TO ENGINE. THE ENGINE WAS CONSIDERED TO BE TOTALED. WE RESEARCHED THIS PROBLEM ON THE INTERNET AND DETERMINED THAT THE ENGINE SLUDGE PROBLEM WAS COMMON WITH VARIOUS TOYOTA VEHICLES. HOWEVER, TOYOTA REFUSED TO ADMIT ANY WRONG DOING. WE ALSO DISCUSSED THE ENGINE SLUDGE PROBLEM WITH MECHANICS THAT HAVE EXTENSIVE EXPERIENCE WITH TOYOTAS. THESE INDIVIDUALS INDICATED THAT THE ENGINE SLUDGE PROBLEM FIRST APPEARED IN THE PREVIA VEHICLE. OUR LOCAL TOYOTA DEAL WHO FIRST SERVICED THE CAR, CLAIMED TO HAVE NO KNOWLEDGE OF THIS PROBLEM. FORTUNATELY FOR US, THE SLUDGING IN OUR ENGINE DID NOT OCCUR DURING HIGH SPEED HIGHWAY DRIVING. IF THIS WOULD HAVE HAPPENED, THERE COULD HAVE BEEN AN ACCIDENT AND SERIOUS INJURIES. ON A RELATED TOPIC, WE NOTICED ON YOUR WEB SITE THAT THERE HAVE BEEN A COUPLE OF RECALL NOTIFICATIONS CONCERNING A PREVIA. TO DATE, WE HAVE NOT BEEN NOTIFIED OF ANY OF THESE RECALLS, EITHER VIA LETTER OR BY THE DEALER.
NHTSA complaint #10052742 — an unverified report by a vehicle owner.
SAN Marcos, CA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN PROCESS OF CONTACTING TOYOTA. THIS IS A PROBLEM WITH OTHER OWNERS AS WELL. WITHIN 3 YEARS OF MANUFACTURING TANK FAILED AT SEAM(S), AND THIS WOULD APPEARED TO BE A COMMON DEFECT. AT 212.00 PLUS TAX TO REPLACE, I WOULD GLADLY APPRECIATTE ANY RESPONSE FROM YOU.
NHTSA complaint #747228 — an unverified report by a vehicle owner.
LOS Alamitos, CA
UNKNOWN OR OTHER
CONSUMER WAS TRAVELING 65MPH UP HILL AND VEHICLE LOST ALL POWER AT SHOULDER OF ROAD. VEHICLE WAS SMOKING SLIGHTLY. THEN, VEHICLE OVERHEATED , AND ENGINE LIGHTS CAME ON. VEHICLE WOULDN'T TURN OFF. COOLANT EXPLODED ALL OVER ENGINE. MEHCANIC SAID THE VEHICLE WOULD BE COMPLETELY INOPERATIVE UNTIL ENGINE WAS RELEASED.
NHTSA complaint #875917 — an unverified report by a vehicle owner.
LOS Alamitos, CA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER WAS TRAVELING 65MPH UP HILL AND VEHICLE LOST ALL POWER AT SHOULDER OF ROAD. VEHICLE WAS SMOKING SLIGHTLY. THEN, VEHICLE OVERHEATED , AND ENGINE LIGHTS CAME ON. VEHICLE WOULDN'T TURN OFF. COOLANT EXPLODED ALL OVER ENGINE. MEHCANIC SAID THE VEHICLE WOULD BE COMPLETELY INOPERATIVE UNTIL ENGINE WAS RELEASED.
NHTSA complaint #875917 — an unverified report by a vehicle owner.
LAS Vegas, NV
VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION. VEHICLE GOING ~50 MPH ON TWO-LANE ROAD. ACCELERATED RAPIDLY TO PASS ANOTHER VEHICLE. PASSED AT ~65 MPH. TOOK FOOT OFF ACCELERATOR BUT VEHICLE CONTINUED TO ACCELERATE. WAS ABLE TO BRING TO A STOP. IN 'PARK' ENGINE ALSO RACED. LINKAGES CHECKED, BUT WERE OK. VEHICLE BROUGHT TO TOYOTA DEALER IN FLAGSTAFF AZ. THEY COULD NOT FIND PROBLEM. OWNER CONTACTED TOYOTA TWICE. NATIONAL CUSTOMER RELATIONS TOLD US TO CONTACT A DEALER (AGAIN). OWNER BELIEVES ONE CONTACT WAS SUFFICIENT TO SHOW THEY CANNOT ID PROBLEM. WIFE DRIVING AT THE TIME - ACCIDENT BARELY AVERTED.
NHTSA complaint #721027 — an unverified report by a vehicle owner.
Riverside, CA
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT OUT OF ORDER. YH
NHTSA complaint #609880 — an unverified report by a vehicle owner.
Anaheim, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST PIPE FAILED. NLM
NHTSA complaint #606312 — an unverified report by a vehicle owner.
Anaheim, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CATALYTIC CONVERTER FAILED. NLM
NHTSA complaint #606312 — an unverified report by a vehicle owner.