FaultScore

FaultScore report

2013 Toyota Prius V problems

Owners have filed 165 complaints about the 2013 Toyota Prius V with NHTSA between 2014 and 2026. The largest single group is the brakes. Across this model's run it ranks 2 of 6 worst.

D

FaultScore 67/100

Higher is worse. Measured against the other years of the Toyota Prius V.

How this is worked out

The numbers

165

Complaints

12

Crashes reported

1

Fires reported

8

Injuries reported

70,000 mi

Median mileage at failure

Half of reported failures happened before this

25%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 77 vs 50 Severity 66 vs 50 Early failure 43 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 77
Against the median year of the Toyota Prius V. 50 means typical for this model; 100 means roughly double.
Severity — 66
12.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 43
25% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Toyota Prius V

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Toyota Prius V

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 69 41.8%

4 crashes, 0 fires · median 79,000 mi

Median failure at 100,000 miles

1 crashes, 0 fires · median 68,000 mi

2 crashes, 0 fires · median 71,000 mi

Other & Unspecified 8 4.8%

0 crashes, 1 fires · median 55,500 mi

Lights 7 4.2%

Median failure at 82,000 miles

Transmission & Drivetrain 7 4.2%

1 crashes, 0 fires · median 87,500 mi

Acceleration & Cruise Control 6 3.6%

1 crashes, 0 fires · median 55,000 mi

Airbags 5 3.0%

3 crashes, 0 fires · median 53,099 mi

Driver Assist & Collision Avoidance 4 2.4%
Suspension 4 2.4%

Median failure at 38,000 miles

Body & Structure 3 1.8%

Median failure at 12,000 miles

Equipment & Accessories 2 1.2%

Median failure at 79,000 miles

Stability & Traction Control 2 1.2%

Median failure at 55,500 miles

Seat Belts 2 1.2%

Median failure at 58,500 miles

Child Seats 1 0.6%
Seats 1 0.6%

Median failure at 88,000 miles

Steering 1 0.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 4.2%
1,000 – 9,999 miles 3 3.1%
10,000 – 24,999 miles 8 8.3%
25,000 – 49,999 miles 15 15.6%
50,000 – 74,999 miles 19 19.8%
75,000 – 99,999 miles 17 17.7%
100,000 – 149,999 miles 25 26.0%
150,000+ miles 5 5.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2014 peak 7 Jul 2026

Recalls on the 2013 Toyota Prius V

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V684000

HYBRID PROPULSION SYSTEM

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Risk: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

15V449000

HYBRID PROPULSION SYSTEM: INVERTER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2012-2014 Prius V vehicles manufactured August 22, 2011, to June 30, 2014. A component within the hybrid inverter assembly may overheat, causing the hybrid system to reduce output power allowing the vehicle to only drive a short distance. In some circumstances, the hybrid system may shut down causing the vehicle to stop while being driven.

Risk: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

13E070000

EXTERIOR LIGHTING:TAIL LIGHTS

Genera Corporation (Genera) is recalling certain aftermarket replacement tail lights, model 11-6468-00 (driver-side), and model 11-6467-00 (passenger-side), sold for use on 2012-2013 Toyota Prius V vehicles. The brake light and tail light circuits are switched causing the brake lights to be illuminated continuously until the brake pedal is pressed, when the brake lights will go out.

Risk: The reversed tail lamp function reduces the ability to warn other motorists of the driver's intentions, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2018546 23,125 units in Canada

Powertrain

On certain vehicles, the Intelligent Power Module (IPM), which is part of the hybrid drive system, could become damaged under certain driving conditions. This could cause various warning lights to illuminate on the instrument panel of the vehicle and cause a reduction or loss of motive power, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will update motor/generator and hybrid control ECU software and affect repairs as necessary. Note: This recall supersedes recalls 2014-042 and 2015-312. Vehicles repaired under the previous recall(s) will require repair.

Recall 2015312 9,515 units in Canada

Powertrain

On certain vehicles, the Intelligent Power Module (IPM), which is part of the hybrid system inverter assembly, could become damaged under certain driving conditions. This could cause various warning lights to illuminate in the instrument panel of the vehicle and cause a reduction or loss of motive power, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will update motor/generator and hybrid control ECU software and affect repairs as necessary. Note: This recall is superseded by recall 2018546. Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2018546">recall 2018546</a> for more information.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Palm Desert, CA Fire

UNKNOWN OR OTHER

I had just dropped off my daughters at school. On my drive back home, this trip is roughly an 8 mile round trip distance . I heard (then saw) an explosion coming from the rear passenger side of the car. I noticed flames and proceeded to steer the car (car shutdown) towards a side street. Shortly after I was able to put car in park, making sure that it was out of any potential danger to others. I quickly jumped out of my car. This followed by a loss of fluids under the hood and smoke. After everything subsided I called a tow truck and had it towed to my home. It has been parked outside and I am so discombobulated about this whole incident that I do not know how/where to even began with the next step. I have no clue how this happened but what I do know is that by no means should a vehicle ever create a fire .

NHTSA complaint #11592049 — an unverified report by a vehicle owner.

at 143,000 miles Bakersfield, CA Crash 1 injured

SERVICE BRAKES, HYDRAULIC

The contact owned a 2013 Toyota Prius. The contact stated that while driving at approximately 25 MPH, the ABS warning light was illuminated. The contact then stated that the brake pedal was applied but failed to respond, causing the vehicle to swerve and the contact to crash into a retaining wall. The contact sustained whiplash. The vehicle was taken to an independent mechanic, where failure codes were retrieved for the brake booster and ABS. The vehicle was taken to a local dealer, where it was diagnosed that the brake booster needed to be replaced; however, the warranty had expired. The vehicle was not repaired and was auctioned. The manufacturer was not made aware of the failure. The approximate failure mileage was 143,000.

NHTSA complaint #11520461 — an unverified report by a vehicle owner.

at 133,000 miles Missoula, MT 1 injured

SERVICE BRAKES

As my wife was driving my children to school All the lights on my 2013 Prius V dash came on as I was driving on December 2, 2022. All braking power became stiff and it was hard for me to stop. I pulled over turned off my car called AAA. When the AAA driver came to check out the vehicle she was surprised he told me “oh ya this is a common problem. He told me is most likely was the ABS master cylinder and brake boosters needing to be replaced. I would take it to Lithia Toyota of Missoula. A representative from BOSCH came to look at the vehicle made a special appointment for this person to meet me and my wife at my local Toyota dealership. They checked the car and told me there wasn’t a problem with my brakes. The Bosch representative said the car was fine. My wife and I would then leave and exactly one week my wife called me at work to say all the lights on the dash would came on again as she was driving. We would then take it back to Lithia Toyota for them to tell me it was the ABS braking system and I would need to spend $5000 to get the car repaired. Parts and labor. Her car is only worth 11500. They wanted me to spend more then half of what the car was worth. I would research and learn so many people are having this issue. There was a “customer support program that ended at the end of August 2022. This would be there way of weaseling themselves out of the issue. I am reporting this to help me and other drivers. Please don’t ignore. There are TOO MANY COMPLAINTS FOR YOU TO IGNORE. People have HAD MAJOR ACCIDENTS my wife and Children’s lives were at jeopardy due to your incompetence of over looking this issue.

NHTSA complaint #11505671 — an unverified report by a vehicle owner.

at 27,000 miles Kill Devil Hills, NC Crash

AIR BAGS

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A PICKUP TRUCK. THE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. *LN*JB *DT

NHTSA complaint #11278605 — an unverified report by a vehicle owner.

at 35,000 miles Albuquerque, NM Crash

ELECTRICAL SYSTEM

MAY 3, 2019, APPROXIMATELY 33 DAYS AFTER SOFTWARE UPDATED DUE TO RECALL (TO PREVENT STALLING) VEHICLE EXPERIENCED UNINTENDED ACCELERATION. DUE TO LOCATION OF EVENT, ALL PROPERTY DAMAGE AND INJURIES WERE MINOR. EVENT HAS BEEN REPORTED TO TOYOTA AND OWNER'S AUTO INSURANCE PROVIDER. VEHICLE WAS IN A COMMERCIAL PARKING LOT, BRAKING IN PROCESS, MOVING AT LESS THAN 5 MPH WHEN ACCELERATION OCCURRED.

NHTSA complaint #11209069 — an unverified report by a vehicle owner.

at 35,000 miles Albuquerque, NM Crash

FUEL/PROPULSION SYSTEM

MAY 3, 2019, APPROXIMATELY 33 DAYS AFTER SOFTWARE UPDATED DUE TO RECALL (TO PREVENT STALLING) VEHICLE EXPERIENCED UNINTENDED ACCELERATION. DUE TO LOCATION OF EVENT, ALL PROPERTY DAMAGE AND INJURIES WERE MINOR. EVENT HAS BEEN REPORTED TO TOYOTA AND OWNER'S AUTO INSURANCE PROVIDER. VEHICLE WAS IN A COMMERCIAL PARKING LOT, BRAKING IN PROCESS, MOVING AT LESS THAN 5 MPH WHEN ACCELERATION OCCURRED.

NHTSA complaint #11209069 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Potomac, MD

SERVICE BRAKES

My Prius had brake warning lights come on around December 2025. Turns out the brake accumulator had an internal leak. After doing some research, I discovered this was a known brake booster issue that Toyota has not issued a recall on. They do have an extended warranty program, but my vehicle did not qualify. The warning lights did not come on until after the 10 years or 150k miles cutoff for the warranty. Toyota's refusal to issue a recall and limits of their warranty program are clearly a move to avoid paying for repairs incurred as a result of defective manufacturing. Why should I be ineligible for reimbursement just because my vehicle is 13 years old rather than 10? Please make Toyota issue a recall or extend their Customer Support Program No. POL18-03.

NHTSA complaint #11751147 — an unverified report by a vehicle owner.

Portland, OR

SERVICE BRAKES

Suddenly Cars Brakes failed with vehicle almost lunged forward. I had to slam the brakes heavily for it to stop; Took the vehicle to Toyota Service and clearly its a QUALITY issue toyota acknowledged as a know problem with error code C1391. They even had customer support program 20TE07 acknowledging it as their issue; I almost got killed for this. The repair costs are abnormally high at 4900$'s putting me a financial burden also and currently unsafe car; Toyota - they literally KNOW THIS ISSUE and still put me at risk. They are refusing any kind of assistance to help too.

NHTSA complaint #11735136 — an unverified report by a vehicle owner.

Portland, ME

Chest Clip, Buckle, Harness

The harness webbing/strap on the Evenflo Revolve360 Slim tore without any known incident or accident causing the damage. The defect was discovered on April 15, 2026 when the seat was temporarily removed from the vehicle. Upon inspection, the harness strap was found to be nearly completely torn through and would likely not have restrained the child occupant in the event of a crash. The seat had been in regular use and had not been involved in any collision. No unusual event or misuse is known to have caused the failure. It is suspected that the rotating mechanism of the seat placed repeated stress on the harness webbing over normal use, causing it to deteriorate and tear. The seat has not yet been inspected by the manufacturer, law enforcement, or insurance representatives, but is available for inspection upon request. The seat has been taken out of service and is not being used.

NHTSA complaint #11733333 — an unverified report by a vehicle owner.

at 120,000 miles Sidney, NY

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Toyota Prius V. The contact stated that while pulling out of a parking space at approximately 15 MPH and depressing the brake pedal, the brake pedal felt spongy, but the vehicle responded as intended. The brake, the ABS, the traction control warning lights, and an unknown warning light were illuminated. The contact scanned the vehicle with a code reader and retrieved diagnostic trouble codes for the brake booster and brake accumulator systems failure. The contact related the failure to the Toyota Customer Satisfaction Program: 20TE07 (Certain 2012 - 2014 Model Year Prius V Coverage for Brake Booster and Brake Booster Pump Assemblies). The manufacturer was contacted and informed the contact that the vehicle was no longer covered because the 10-year limit was exceeded. The contact was referred to the dealer, who provided an estimate for the repair. The vehicle was not repaired. The failure mileage was approximately 120,000.

NHTSA complaint #11731817 — an unverified report by a vehicle owner.

Stoughton, MA

POWER TRAIN:AXLE ASSEMBLY

The contact owns a 2013 Toyota Prius V. The contact stated that while in reverse(R), the rear driver’s side tire became flat. Upon inspection, it was discovered that the rear axle had fractured due to rusting and corrosion, and had punctured the rear passenger’s side tire. The vehicle was towed to the local mechanic, who diagnosed that the rear axle was rusted and corroded and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was unknown.

NHTSA complaint #11731045 — an unverified report by a vehicle owner.

Alberta, VA

SERVICE BRAKES

When I'm in the car, the brake booster keeps recharging with out touching the brake pedal. Also, the car has problems when I apply the brakes while driving. They make a hissing and popping noise and the braking is spongy. I have had braking warning lights come on as well. It is similar to what others have been describing as the brake booster and pump actuator issue with these Prius V cars. This has been happening ongoing for about two years or so. I called the Toyota dealership and they would not check it out for free or remedy the issue that was part of their Customer Support Program (Policy 13V-235) for booster pump issues.

NHTSA complaint #11729269 — an unverified report by a vehicle owner.

Lawrence, KS

SERVICE BRAKES

Spontaneous failure of brake actuator system.

NHTSA complaint #11717869 — an unverified report by a vehicle owner.

Jacksonville, FL

SERVICE BRAKES

Upon a hard (but not emergency) brake, my ABS and brake warning lights came on and my car began whirring once every few seconds. I immediately took the car to the Toyota dealership, who informed me that my master brake cylinder and booster had to be replaced, and that issues with the booster were something they had seen frequently in this generation of Priuses. I paid $5095 for repairs and inspection, but I had no other choice, as my brakes could have gone out at any moment whilst I was on the road and caused a very serious accident.

NHTSA complaint #11713700 — an unverified report by a vehicle owner.

Jacksonville, FL

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Upon a hard (but not emergency) brake, my ABS and brake warning lights came on and my car began whirring once every few seconds. I immediately took the car to the Toyota dealership, who informed me that my master brake cylinder and booster had to be replaced, and that issues with the booster were something they had seen frequently in this generation of Priuses. I paid $5095 for repairs and inspection, but I had no other choice, as my brakes could have gone out at any moment whilst I was on the road and caused a very serious accident.

NHTSA complaint #11713700 — an unverified report by a vehicle owner.

Dayton, OH

SERVICE BRAKES

The brake actuator and compressor is having repeated problems and causing the brakes to lock up completely while driving both in city and ON THE HIGHWAY. Abs/parking/normal brakes The lights on the dash all start flashing and beeping. ABS / emergency brake / exclamation warning / sliding / lights all on It also caused the speedometer to stop working and most of the lights of the computer part of my dash to not display information Problem code 1391 confirmed by mechanic This is a danger to me and other drivers and Toyota needs to take responsibility for these repairs because it can cost us our lives.

NHTSA complaint #11712245 — an unverified report by a vehicle owner.

Dayton, OH

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The brake actuator and compressor is having repeated problems and causing the brakes to lock up completely while driving both in city and ON THE HIGHWAY. Abs/parking/normal brakes The lights on the dash all start flashing and beeping. ABS / emergency brake / exclamation warning / sliding / lights all on It also caused the speedometer to stop working and most of the lights of the computer part of my dash to not display information Problem code 1391 confirmed by mechanic This is a danger to me and other drivers and Toyota needs to take responsibility for these repairs because it can cost us our lives.

NHTSA complaint #11712245 — an unverified report by a vehicle owner.

Tybee Island, GA

SERVICE BRAKES

Brake booster failure

NHTSA complaint #11709617 — an unverified report by a vehicle owner.

Yuba City, CA

SERVICE BRAKES

The ABS brake actuator in my 2013 Prius V failed at just over 91,000 miles in December 2025, making the vehicle unsafe to drive. I understand that this is a known issue with this model of vehicle.

NHTSA complaint #11706563 — an unverified report by a vehicle owner.

Elizabeth City, NC

SERVICE BRAKES

Upon acceleration, several brake related warning lights came on along with a consistent chime. When it came time to stop. The vehicle would not stop then with great pressure on the pedal, I was able to slow the vehicle narrowly avoiding a collision with another vehicle. The vehicle then drove normal after that and a few minutes later the lights went out. When I got home, I scanned for codes and got C1252 and C1256. This appears to be a common problem with these vehicles that Toyota does not want to address.

NHTSA complaint #11703441 — an unverified report by a vehicle owner.

Rosman, NC

ELECTRICAL SYSTEM

Brake actuator failure requires actuator and master cylinder replacement. All dash lights came on while driving. The vehicle was diagnosed at Brian Easler Toyota in Hendersonville North Carolina. The brakes are still operational temporarily but spongy and expected to fail so the car is not drivable. I expect to have the actuator and master cylinder replaced in then next few weeks at a cost of $5600. I see there were previous recalls on the braking system that have now expired.

NHTSA complaint #11699327 — an unverified report by a vehicle owner.

Rosman, NC

SERVICE BRAKES

Brake actuator failure requires actuator and master cylinder replacement. All dash lights came on while driving. The vehicle was diagnosed at Brian Easler Toyota in Hendersonville North Carolina. The brakes are still operational temporarily but spongy and expected to fail so the car is not drivable. I expect to have the actuator and master cylinder replaced in then next few weeks at a cost of $5600. I see there were previous recalls on the braking system that have now expired.

NHTSA complaint #11699327 — an unverified report by a vehicle owner.

Rosman, NC

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Brake actuator failure requires actuator and master cylinder replacement. All dash lights came on while driving. The vehicle was diagnosed at Brian Easler Toyota in Hendersonville North Carolina. The brakes are still operational temporarily but spongy and expected to fail so the car is not drivable. I expect to have the actuator and master cylinder replaced in then next few weeks at a cost of $5600. I see there were previous recalls on the braking system that have now expired.

NHTSA complaint #11699327 — an unverified report by a vehicle owner.

Fort Worth, TX

ELECTRICAL SYSTEM

2013 toyota prius V. 64,000 miles and ABS Light is on also VSC warning light and brake light. There has been many issues with this type of vehicle as i researched on internet. I didnt know there has been a recall on this vehicle. And i did not make it time. 10 yrs or 150,000 k whichever comes first. many other vehicles this year have this problem its common.. i cannot brake in time because now its using my back brakes. Dealership said brake booster pump and brake master cylinder.

NHTSA complaint #11696708 — an unverified report by a vehicle owner.

Fort Worth, TX

SERVICE BRAKES

2013 toyota prius V. 64,000 miles and ABS Light is on also VSC warning light and brake light. There has been many issues with this type of vehicle as i researched on internet. I didnt know there has been a recall on this vehicle. And i did not make it time. 10 yrs or 150,000 k whichever comes first. many other vehicles this year have this problem its common.. i cannot brake in time because now its using my back brakes. Dealership said brake booster pump and brake master cylinder.

NHTSA complaint #11696708 — an unverified report by a vehicle owner.

Austin, TX

SERVICE BRAKES

The brakes suddenly failed in our 2013 Prius V while she was driving with our two young children. It was extremely scary, and very dangerous. Toyota has known about the braking system issues for years but refused to offer a recall to avoid costs. This needs to be immediately addressed.

NHTSA complaint #11696755 — an unverified report by a vehicle owner.

Austin, TX

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The brakes suddenly failed in our 2013 Prius V while she was driving with our two young children. It was extremely scary, and very dangerous. Toyota has known about the braking system issues for years but refused to offer a recall to avoid costs. This needs to be immediately addressed.

NHTSA complaint #11696755 — an unverified report by a vehicle owner.

Okatie, SC

SERVICE BRAKES

Returning from a trip, several brake and skid related dashboard light illuminated. I pulled over and was able to stop the car and took it directly to the Toyota dealership after calling them. Brakes felt very spongy and stopping distance was increased. The dealer informed me that this was a known problem with my model but that I was not eligible for recall or extended warranty. I have also seen a number of complaints of this issue on the internet. The cost to repair the issue was over $4800.

NHTSA complaint #11696155 — an unverified report by a vehicle owner.

Houston, TX

SUSPENSION

ABS and brake lights suddenly turned on and brake pedal effectiveness changed dramatically. When pressing brake pedal the brakes barely work now. Just got quoted $5161 for ABS accumulator repair, $2336 for major suspension concern, and total $8386 estimate for repairs from Toyota service department. I see many similar complaints from Toyota owners online, this seems to be a common issue with Prius vehicles. The Kelly blue book value is only $5450 for trade-in and $7318 for sale to private owner, so the repair doesn’t even seem worthwhile given a replacement would be cheaper, and the ABS failure happens so frequently in this vehicle, and could happen again.

NHTSA complaint #11692778 — an unverified report by a vehicle owner.

Houston, TX

SERVICE BRAKES

ABS and brake lights suddenly turned on and brake pedal effectiveness changed dramatically. When pressing brake pedal the brakes barely work now. Just got quoted $5161 for ABS accumulator repair, $2336 for major suspension concern, and total $8386 estimate for repairs from Toyota service department. I see many similar complaints from Toyota owners online, this seems to be a common issue with Prius vehicles. The Kelly blue book value is only $5450 for trade-in and $7318 for sale to private owner, so the repair doesn’t even seem worthwhile given a replacement would be cheaper, and the ABS failure happens so frequently in this vehicle, and could happen again.

NHTSA complaint #11692778 — an unverified report by a vehicle owner.

Brandon, MS

SERVICE BRAKES

All ABS, Brakes light on, code 139. Its been making a buzzing noise for a couple of years, the noise got shorter over time, and finally was coming on every 5 second, and finally the dash brake lights came on. I've cleared a couple of times, but the lights come back on after a few miles. The brake pedal has to be pushed down hard to stop. The problem is the brake part is $1500, and 1500 to install.

NHTSA complaint #11685360 — an unverified report by a vehicle owner.