98 of the
3,482 complaints about the 2010 Toyota Prius are about the
stability control — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
10,000 miles.
B
98
Complaints
8
Crashes
0
Fires
0
Injuries
Exactly what failed
Electronic Stability Control (Esc)
5859.2%
Traction Control System
4040.8%
Stability & Traction Control across every Toyota Prius year
The contact owns a 2010 Toyota Prius. The contact stated that while driving at various speeds, the vehicle started to hesitate. The ABS and traction control warning lights were illuminated. The contact stated that there was brake message displayed. During the failure the brake pedal had to be depressed twice before the vehicle responded. The vehicle was taken to the local Service Center who diagnosed that power brake booster and master cylinder needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle did not qualify for the Extended Warranty related to the failure. The local dealer was not yet contacted. The failure mileage was 135,000.
NHTSA complaint #11509442 — an unverified report by a vehicle owner.
at 209,000 milesMilwaukee, WI
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO ATTEMPT TO STOP THE VEHICLE, THE VEHICLE PROCEEDED TO ROLL FORWARD WHILE THE PEDAL WAS STILL DEPRESSED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.
NHTSA complaint #11397540 — an unverified report by a vehicle owner.
at 123,515 milesOoltewah, TN
ELECTRONIC STABILITY CONTROL (ESC)
JUST PURCHASED THE CAR FROM A USED CAR DEALER 8/26/2020 AND WAS DRIVING DOWN A TWO LANE ROAD APPROXIMATELY 45 MPH COMING UP TO A STOP SIGN AND THE BRAKES WENT CRAZY WITH A CONTINUOUS BUZZING SOUND FROM THE BRAKES AND THE DASH ABS, TRACTION CONTROL, BRAKE SYSTEM WARNING LIGHTS ALL CAME ON, WOULD NOT STOP CAUSING ME TO RUN THE STOP SIGN AND MAKE A TURN TO SLOW DOWN AND FINALLY COME TO A STOP. HAD THE TROUBLE CODE READ AND THE STORE READ THE DIAGNOSTIC TROUBLE CODE AS C1391 AND RESET SO I COULD DRIVE THE VEHICLE SLOWLY HOME. I CHECKED FOR RECALLS ON THIS DTC 1391 BUT MY 2010 VIN WAS NOT INCLUDED IN THE RECALL. THEY NEED TO RECALL ALL OF THE 2010 PRIUS.
NHTSA complaint #11351870 — an unverified report by a vehicle owner.
at 205,260 milesBellflower, CA
ELECTRONIC STABILITY CONTROL (ESC)
THE CARS STARTS DOES NOT STAY ON IF I TRY TO DRIVE IT WILL TURN OFF AND DIE OUT .
NHTSA complaint #11351017 — an unverified report by a vehicle owner.
at 99,000 milesWinston Salem, NC
ELECTRONIC STABILITY CONTROL (ESC)
PRIUS HAS LESS THAN 100K MILES AND HAS BEEN RUNNING PERFECTLY. TODAY WHILE DRIVING, THE BRAKE, ABS AND TRACTION CONTROL LIGHTS CAME ON SIMULTANEOUSLY AND BEGAN ALARMING, WHILE SUDDENLY MY BRAKE LOCKED UP. THIS COULD CAUSE ACCIDENT AND INJURY IF IT OCCURRED UNDER THE RIGHT CIRCUMSTANCES. APPARENTLY THERE WAS A PREVIOUS BRAKE BOOSTER RECALL THAT I WAS NEVER NOTIFIED OF AND WHICH HAS SINCE EXPIRED. THIS RECALL SHOULD BE REISSUED TO INCLUDE THE MANY 2010 PRIUSES AFFECTED BY THIS PROBLEM.
NHTSA complaint #11340021 — an unverified report by a vehicle owner.
at 195,000 milesBaton Rouge, LA
ELECTRONIC STABILITY CONTROL (ESC)
MY ABS SYSTEM STARTED SHOWING SIGNS OF PROBLEMS, AND I STARTED GETTING CODES FOR ALL SORTS OF BRAKE-RELATED ISSUES. MY BRAKES ENDED UP LOCKING UP AND NOT WORKING, AND MY BATTERY IN MY CAR DIED BECAUSE IT WAS THE BRAKE SYSTEM WAS NOT ABLE TO RECHARGE MY BATTERY. EVEN THOUGH I STARTED HAVING ISSUES WITH IT IN FEBRUARY, APPARENTLY TOYOTA SAID THAT BECAUSE I HAD A 2010 PRIUS, THAT SINCE NOVEMBER 31, 2019 HAD PASSED, THE RECALL/EXTENDED WARRANTY "RAN OUT" ON IT. EVEN THOUGH THIS IS A PROBLEM THAT OBVIOUSLY WASN'T FIXED IN THE FIRST PLACE. SO WHEN I TOOK IT TO THE DEALERSHIP TO GET A DIAGNOSTICS RAN ON IT, THEY SAID THAT THEY NEEDED $3,200 TO FIX THE VEHICLE. THIS INCLUDED BOTH THE PURCHASING AND INSTALLATION OF A NEW BRAKE BOOSTER/MASTER CYLINDER ASSEM AND AN ABS PUMP MOTOR ASSEM. I OBVIOUSLY DO NOT HAVE THE MONEY FOR THE REPAIR AND THEY ARE TELLING ME TO GO KICK ROCKS. THIS IS NOT RIGHT AND BECAUSE OF THE BRAKE ISSUE NOT BEING FIXED IN THE FIRST PLACE, IT THEN ALLOWED MY BATTERY (WHICH RUNS AROUND $1,500) TO GET COMPLETELY DRAINED AND PREVENTED IT FROM BEING PROPERLY RECHARGED BY THE BRAKE SYSTEM.
NHTSA complaint #11330449 — an unverified report by a vehicle owner.
Redondo Beach, CA
ELECTRONIC STABILITY CONTROL (ESC)
I BROUGHT MY TOYOTA PRIUS TO TOYOTA DEALER AS ABS ALERT WAS ON AND I LOST CONTROLLING THE BRAKE. TOYOTA DEALER GAVE ME AN ESTIMATE FOR REPAIR AT $2,850.00 ( P1391 ABNORMAL LEAK IN ACCUMULATOR PUMP REC MASTER CYLINDER WITH BRAKE BOOSTER AND BRAKE BOOSTER PIMP ASSEMBLY) DUE WARRANTY ENHANCEMENT EXPIRED 05.09.2020 OR 150,000,MILES. I'VE GOT ABS ALERT IN THE BEGINNING OF MAY'20, HOWEVER, DUE TO COVID-19 STAY-HOME ORDER, I HAD TO STAY HOME AND WON'T ABLE TO BRING MY CAR UNTIL END OF MAY, .2020. I WAS ADVISED BY TOYOTA DEALERSHIP TO CONTACT TOYOTA CUSTOMER RELATION AS THEY MAY CONSIDER TO EXTEND THE WARRANTY, SO I CONTACTED TOYOTA CUSTOMER RELATION( ACTUALLY I WAS TRANSFERRED TO FINANCIAL DEPARTMENT) AND THEY DENIED TO EXTEND THE WARRANTY, AND THEY REPEATED AS " WARRANTY IS WARRANTY" . I WAS VERY DISAPPOINTED WITH TOYOTA'S UNKIND DECISION AND SERVICE UNDER COVID-19 SITUATION. I READ TOYOTA 2010 HAS PROBLEMS OF BRAKE ISSUES, SO I WANT TOYOTA TAKE A RESPONSIBILITY TO FIX MY BRAKE PROBLEM.
NHTSA complaint #11327563 — an unverified report by a vehicle owner.
at 175,000 milesOgden, UT
ELECTRONIC STABILITY CONTROL (ESC)
BRAKES AND VDC SYSTEM CONSTANTLY ENGAGE DURING U-TURNS, TIGHT TURNING CIRCLES, CAUSING THE CAR TO BRAKE UNEXPECTEDLY. WHILE NOT ACCIDENT HAS HAPPENED, IT HAS CAUSED A FEW NEAR MISSES AS MY WINDOW TO TURN SHRINKS BECAUSE THE CAR IS BRAKING.
NHTSA complaint #11326958 — an unverified report by a vehicle owner.
at 203,000 milesKnoxville, TN
ELECTRONIC STABILITY CONTROL (ESC)
WARNING LIGHTS FOR ABS, BRAKE AND SYMBOL INDICATING TRACTION CONTROL IS OPERATING ALL LIT SIMULTANEOUSLY WITH A CORRESPONDING CHANGE IN BRAKE PEDAL FEEL. TOYOTA DEALER DIAGNOSED BRAKE BOOSTER FAILURE AND INITIALLY QUOTED $1,915 TO REPAIR THEN CALLED BACK TO REVISE THIS TO $2,915. THERE HAVE BEEN RECALLS ON THIS PART JUST NOT COVERING MY VIN.
NHTSA complaint #11324932 — an unverified report by a vehicle owner.
at 196,000 milesKilleen, TX
ELECTRONIC STABILITY CONTROL (ESC)
CODE C-1391 LEAK IN BRAKE ACCUMULATOR.THESE SHOULD BE A RECALL WITH TOYOTA PUTTING A BAD BRAKE ACCUMULATOR IN PRIUS MODEL.I NOTICE IT WAS A SECONDARY RECALL WITH THIS PART.TOYOTA KNOW THIS IS A SAFETY PROBLEM WHEN THIS HAPPEN THE CAR GOES TO MANUAL BREAKING AND YOU CAN LOSE CONTROL OF THE CAR.PLEASE LOOK INTO THIS PROBLEM.
NHTSA complaint #11325084 — an unverified report by a vehicle owner.
Huntsville, AL
ELECTRONIC STABILITY CONTROL (ESC)
DEFECT WITHIN THE BRAKE BOOSTER PUMP ASSEMBLY. IF THIS DEFECT OCCURS, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL MADE ILLUMINATE, I EXPERIENCE INCREASED STOPPING DISTANCE, REDUCED HYDRAULIC PRESSURE WITHIN YOUR BRAKE SYSTEM, THE DEACTIVATION OF BRAKE ASSIST, AND/OR THE DEACTIVATION OF VEHICLE STABILITY CONTROL. TOYOTA HAS PREVIOUSLY ISSUED AT LEAST TWO SAFETY RECALLS ' D0H AND K0L ' DESIGNED TO PREVENT SIMILAR DANGEROUS OCCURRENCES. HOWEVER, HUNDREDS OF THOUSANDS OF GENERATION III PRIUS VEHICLES (2010-2015 MODEL YEARS) WERE EXCLUDED FROM THOSE SAFETY RECALLS.
NHTSA complaint #11322702 — an unverified report by a vehicle owner.
at 116,000 milesSanta Barbara, CA
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE BRAKES WARNING LIGHT, ABS WARNING LIGHT AND SEVERAL OTHER WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF SANTA BARBARA LOCATED AT 5611 HOLLISTER AVE, GOLETA, CA 93117, (833) 779-4500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
NHTSA complaint #11319836 — an unverified report by a vehicle owner.
at 230,000 milesAgawam, MA
ELECTRONIC STABILITY CONTROL (ESC)
THE CAR I HAVE 3 DASH LIGHTS WE PULL THE CODE THROUGH COMPUTER IT WAS C13 91. THAT MEANS THE CAR HAVE AN ACTUATOR IT'S NOT WORKING SO THE BRAKE SYSTEM IS NOT WORKING PROPERLY AND THE ABS LIGHT TRACTION LIGHT THE BRAKE LIGHT ARE ON ALL THE TIME . SOMETIME THEY GO OFF AND SOMETIMES THEY TURN BACK ON USUALLY IT'S MORE ON TIME THAN OFF TIME. I DID RESEARCH AND FIND OUT VERY COMMON WITH 2010-2015 PRIUS MODEL WENT TO TOYOTA DEALERSHIP AT RIVERDALE WEST SPRINGFIELD MASSACHUSETTS NO HELP. IT'S A KNOWN PROBLEM THEY AGREE BUT MY CAR IS 10 YEARS OLD OR 150000 MILES OVER SO NO WARRANTY PLEASE HELP I AM A POOR UBER DRIVER 4 DAUGHTER AND WIFE I AM THE ONLY BIRD FEEDER [XXX] IS MY CELL AND [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11315907 — an unverified report by a vehicle owner.
at 182,000 milesHephzibah, GA
ELECTRONIC STABILITY CONTROL (ESC)
BRAKE/ABS AND STABILITY SYSTEM FAILURE. POSSIBLE ACTUATOR OR ACCUMULATOR. TOUOTA KNOWS THERE IS A FAULT AND HIDES BEHIND A SOFTWARE UPDATE. SYSTEM FAILS AND CAUSES UNRELIABLE BRAKING WITH INCREASED FORCE TO APPLY THE BRAKES. BRAKES APPLY SO HARD AT TIMES THE REAR PASSENGERS HEADS HIT THE REAR SEAT.
NHTSA complaint #11271395 — an unverified report by a vehicle owner.
at 137,000 milesHouston, TX
ELECTRONIC STABILITY CONTROL (ESC)
BRAKES WENT COMPLETELY OUT AND EMERGENCY NOISE WAS BEEPING LOUDLY IN CAR. TALK TO MECHANIC AND HE SAID BRAKE ACTUATOR IS BAD AND THERE WAS A RECALL BUT TOYOTA WON'T ACKNOWLEDGE AND REPAIR
NHTSA complaint #11244047 — an unverified report by a vehicle owner.
at 200,000 milesParkville, MO
ELECTRONIC STABILITY CONTROL (ESC)
EVEN THOUGH THE BREAKS SEEM FINE, THE ELECTRIC BREAK SYSTEM DOES WORK AT ALL. ALL LIGHTS ARE ON AND THE BREAKS PEDALS FEELS LOOSE. WHEN I PUSH THE BREAKS THE VEHICLE KEEPS GOING. THE ABS WARNING LIGHT IS ON AS WELL AS ALL THE OTHER LIGHTS REGARDING TO BREAKS AND STABILITY MECHANISMS.
NHTSA complaint #11229072 — an unverified report by a vehicle owner.
at 29,000 milesANN Arbor, MI
ELECTRONIC STABILITY CONTROL (ESC)
MY BRAKES HAS ALWAYS HAD A WEAK FEEL AND IT WOULD LOSE STOPPING POWER WHEN BRAKING ON A BUMPY ROAD. ITS ALMOST LIKE, THE BRAKES RELEASES WHEN YOU HIT A BUMP. THERE ARE CURRENTLY TWO RECALLS FOR THE 2010 PRIUS BUT FOR SOME REASON, MY VIN NUMBER IS NOT INCLUDED IN IT. IS THERE ANY WAY WE CAN GET THE DEALER TO PERFORM THE RECALL? ITS JUST A SOFTWARE COMPUTER UPDATE, BUT I HAVE A FEELING THEY WILL NOT DO IT SINCE MY VIN IS NOT INCLUDED IN THE RECALL. EVEN THOUGH I EXPERIENCE THE SYMPTOMS OF THE 2 BRAKE RECALLS FOR THE 2010 PRIUS. THANK YOU.
NHTSA complaint #11197042 — an unverified report by a vehicle owner.
at 218,540 milesLA Mirada, CA
ELECTRONIC STABILITY CONTROL (ESC)
VIN # : (XXXX) ON FEBRUARY 26, 2019, I ASKED AUTONATION TYOTA BUENA PARK ( AUTO NATION) TO UPDATE THE SOFTWARE AND REPLACE THE INVERT ASSEMBLY AS PER THE RECALL NOTICE LETTER FROM AUTONATION. ALSO, I EXPLAINED THAT MY CAR'S INVERTER AND ENGINE COOLANT WERE REPLACED ON NOVEMBER 19, 2015 WITH SHOWING THE INVOICE OF DCH TOYOTA OF SIMI VALLEY AND I HAD SAME OVERHEATING PROBLEM AS BEFORE IN SUMMER 2018. ON FEBRUARY 27, 2019, AUTONATION EMAILED ME AS PER THE ATTACHED COPY HERE THAT THE TOYOTA REPRESENTATIVE CAME TO AUTONATION AND DID NOT APPROVE REPAIR OR REPLACEMENT DUE TO HIGH MILEAGE (218,542) OF MY CAR. ON FEBRURY 28, I PICKED MY CAR BUT I WILL DRIVE AFTER RECEIPT OF TOYOTA'S CONFIRMATION THAT VEHICLE IS SAFE I BELIEVE THAT THE INVERTER ASSEMBLY SHOULD BE REPLACED REGARDLESS OF MILEAGE FOR MOTOR VEHICLE SAFETY IF MY CAR HAS EXPERIENCED INVERTER FAILURE. ALSO, I FILED MY COMPLAIN WITH NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY DEPARTMENT. REGARDS (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11183181 — an unverified report by a vehicle owner.
at 100,000 milesNaples, FL
ELECTRONIC STABILITY CONTROL (ESC)
BRAKE ACTUATOR KEEPS ACTIVATING EVERY 10 SECONDS. THE CARS ABS, TRACTION CONTROL, AND BRAKES ERROR LIGHTS HAVE ALL COME ON. BRAKES ARE COMPROMISED IN SOME MANNER WHICH CAN POSE SERIOUS SAFETY ISSUES WHILE DRIVING.
NHTSA complaint #11129735 — an unverified report by a vehicle owner.
at 103,896 milesAlbuquerque, NM
ELECTRONIC STABILITY CONTROL (ESC)
AFTER CHANGED ALL THE 12V BATTERY AND 201V BATTERY PACK BRAND NEW. ALL THE FLUID; OIL, COOLING WATER, TRANSMISSION ALSO BEEN CHANGED NEW, EVEN CLEAN OUT THE EXHAUST CO2 DEPOSIT IN THE PIPE, BASICALLY THE ENGINE BEEN CLEAN OUT LIKE NEW. THE PROBLEMS NOW IS NOT START OR PUT INTO READY MODE. DUE TO THE INVERTER AND ICU U1 CIRCUIT BOARD NOW SENDING THE SIGNAL TO THE DASH BOARD. DASH BOARD ONLY SHOW FLASHING ENGINE LIGHT, PUSH BUTTON SHOW AMBER NOT GREEN. I HEARD TOYOTA IS RECAL THE SOFTWARE ON THE INVERTER, THIS IS NOT GOING TO HELP, DUE TO REPROGRAM THE KEY AND THE IMOBOLIZER CAUSE THE INFOR ON THE DASH TO SHUT DOWN, THE OBDII CANT EVEN READ OR FUNCTION. NOW MY 2010 HYBRID IS DEAD. I DON'T KNOW WHAT TO DO. PLEASE HELP.
NHTSA complaint #11122360 — an unverified report by a vehicle owner.
Garden City, GA
ELECTRONIC STABILITY CONTROL (ESC)
ABS LIGHT ON / TRACTION LIGHT ON / BRAKE LIGHT ON !!!!!!!! CODE C1391ABNORMAL LEAK IN ACCUNULATOR !!!!!!! $3,000 ESTIMATE FIX !!!!!!!!!!! COMON TOYOTA PROBLE!!!!!!!! RECALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
NHTSA complaint #11112940 — an unverified report by a vehicle owner.
at 122,000 milesMiramar, FL
ELECTRONIC STABILITY CONTROL (ESC)
ABS, BRAKE AND TRACTION CONTROL LIGHTS ON. CODE C1391 ABNORMAL LEAK IN ACCUMULATOR.
NHTSA complaint #11101333 — an unverified report by a vehicle owner.
at 96,000 milesWoodland Hills, CA
ELECTRONIC STABILITY CONTROL (ESC)
THE OTHER DAY MY BRAKE LIGHT, TRACTION, AND ABS LIGHT CAME ON. TOOK IT TO THE MECHANIC AND THEY SAID IT'S CODE C1391 - ABNORMAL LEAK IN THE ACCUMILATOR, ELECTRICAL ISSUE, AND I MUST GO TO THE DEALER. I'VE SEEN OTHERS COMPLAIN ABOUT THIS. SHOULDN'T THIS BE A RECALL?
NHTSA complaint #11089956 — an unverified report by a vehicle owner.
at 104,000 milesKaty, TX
ELECTRONIC STABILITY CONTROL (ESC)
MY WIFE HAD A 'NEAR-DEATH' EXPERIENCE ON 22-MAR-18 WHILE DRIVING HER PRIUS (2010) BACK HOME. SHE WAS DRIVING ON A HIGH SPEED INTERSTATE FREEWAY (I-10) IN HOUSTON AND SUDDENLY HER ABS BRAKE SYSTEM FAILED AND SHE CAN SHE ALL WARNING LIGHTS IN THE DASHBOARD (ABS WARNING LIGHT, BRAKE SYSTEM WARNING LIGHT, SLIP INDICATOR) WERE LIT. AS SOON AS SHE SAW THESE WARNING, SHE TRIED TO SLOW DOWN THE VEHICLE SAFELY BY APPLYING BRAKES, BUT BRAKES WERE BARELY RESPONSIVE. AT THIS TIME, SHE WAS DRIVING AT A SPEED AROUND 65 MPH. SHE KEPT PRESSING THE BRAKE PEDALS AND SLOWLY MOVED TOWARDS THE SHOULDER AREA. AFTER TRAVELING FOR SOME DISTANCE, THE VEHICLE STOPPED EVENTUALLY. SHE CALLED TOW TRUCK AND TOOK THE CAR TO TOYOTA DEALERSHIP NEARBY. WE ARE WAITING FOR THE RESPONSE FROM THE TOYOTA SERVICE CENTER ABOUT THE FAULT.
NHTSA complaint #11081029 — an unverified report by a vehicle owner.
at 110,000 milesBeverly Hills, CA
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR COMPLETELY SHUT DOWN IN TRAFFIC, ENGINE, STEERING, TRANSMISSION ALL QUIT AND I WAS ALMOST IN A HORRIFIC ACCIDENT AS I COULD NOT CONTROL THE CAR OR GET OUT OF ANYONE'S WAY. THE CHECK HYBRID WARNING LIGHT WAS ALSO ON. IT WAS TOWED AND THE GARAGE SAID IT WAS A SOFTWARE UPDATE THAT I WAS NOT MADE AWARE OF THAT CAUSED COMPLETE FAILURE.
NHTSA complaint #11076761 — an unverified report by a vehicle owner.
West Hartford, CT
ELECTRONIC STABILITY CONTROL (ESC)
AIRBAG LIGHT STARTED TURNING ON EVERY SO OFTEN. AFTER RECALL WORK AT DEALER, IT WENT AWAY, BUT AGAIN NOW HOLDS CONSTANT.
NHTSA complaint #11052744 — an unverified report by a vehicle owner.
at 70,000 milesBocraton, FL
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE BRAKE, AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL SLOWLY, THE VEHICLE ENGAGED. THE CONTACT CALLED ROADSIDE ASSISTANCE AND WAS INFORMED THAT THERE WAS NO FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT ABOUT A RECALL FOR THE BRAKES. THE CONTACT CALLED AL HENDRICKSON TOYOTA AT 954-972-1100 AND THEY STATED THAT THERE WAS NO RECALL FOR THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #11048640 — an unverified report by a vehicle owner.
at 140,000 milesEdina, MN
ELECTRONIC STABILITY CONTROL (ESC)
BECAUSE OF,AS DEALERSHIP SAID,THE CAR WAS STALLED AT THE HIGHWAY. I DON'T HAVE ANY STICKER ABOUT RECALL, BUT MOST PRIUS 2010 OWNERS SAID THAT OWNERS RECEIVING NOTIFICATION ABOUT INVERTER PROBLEM. I'M HEADING TO THE DEALERSHIP, WHO OFFERED ME TO FIX THE CAR FOR $3,500. COULD YOU PLEASE TAKE A LOOK, DO I HAVE ANY WARRANTY OR RECALLS ON THIS PARTICULAR VEHICLE PLEASE. THANK YOU.
NHTSA complaint #10986159 — an unverified report by a vehicle owner.
at 20 milesLaredo, TX
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING DOWN HIGHWAY AT POSTED SPEED LIMIT (75MPH), I TRIED TO SLOW DOWN DUE TO TRAFFIC AND NOTICED MY CARS ABILITY TO BRAKE WAS SEVERELY COMPROMISED. I THEN NOTICED MY CARS BRAKES, ABS, MASTER WARNING AND VSC LIGHTS HAD CAME ON. GIVEN THAT MY CAR HAS 103K MILES ON IT, I FIGURED IT IS TIME FOR A BRAKE PAD SERVICE. WITH THE LIMITED BRAKING ABILITY, I DECIDED TO MAKE THE SHORT DRIVE TO THE TOYOTA DEALER FOR BRAKE SERVICE. AFTER THE DEALER INSPECTED MY CAR, A REPRESENTATIVE TOLD ME THAT IT IS NOT THE BRAKE PADS THAT ARE CAUSING THE LIGHTS IN YOUR DASH TO GO ON BUT RATHER THE BRAKE BOOSTER. THEY ADVISED ME THAT IT IS NOT RECOMMENDED THAT I DRIVE THE CAR ANYMORE UNTIL THE ISSUE IS REMEDIED BY REPLACING THE BRAKE BOOSTER AT A COST OF OVER 2K. I HAD TO ALSO INCUR THE COST OF A RENTAL SINCE THE BOOSTER WAS NOT IN STOCK AND WOULD TAKE OVER THE WEEKEND TO RECEIVE. I WAS TAKEN ABACK BY THE TOTAL COST OF THE SERVICE BUT HAD NO CHOICE AND PROCEED TO GET IT REPAIRED. UPON RECEIVING MY CAR A FEW DAYS LATER, I DROVE TO WORK AND UPON MY RETURN HOME, THE ISSUE REPEATED ITSELF WITH ALL THE LIGHTS ON THE DASH LIGHTING UP AND THE CARS BRAKING ABILITY WAS AGAIN COMPROMISED. EXTREMELY IRATE, I DROVE DIRECTLY TO THE DEALER AND UPON INSPECTING THE CAR THEY TOLD ME THAT IT IS NOW THE ACCUMULATOR THAT NEEDS TO BE REPLACED. THIS TIME THE DEALER ABSORBED THE COST OF OVER 3K TO REPLACE IT. I RESEARCHED THE INTERNET FOR ANY KNOWN RECALLS AND FOUND THE ISSUE WAS BEING ADDRESSED BY TOYOTA WITH A RECALL HOWEVER MY CARS VIN WAS NOT PART OF IT. IT IS MY HOPES THAT YOU MAKE TOYOTA AWARE OF THE SAFETY ISSUE AND INITIATE A RECALL ON ALL 2010 PRIUS MODELS AND NOT JUST SOME. I WOULD ALSO LIKE TO GET THE COST I INCURRED WITH THIS SAFETY ISSUE REIMBURSED AT SOME POINT.
NHTSA complaint #10979002 — an unverified report by a vehicle owner.
at 65,000 milesMontrose, CA
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FRIED THE INVERTER AND SHUT DOWN THE ENTIRE SYSTEM. THE CONTACT STATED THAT THE SOFTWARE WAS AN ONGOING ISSUE AND OVERHEATED THE INVERTER, WHICH CAUSED THE ENGINE TO SHUT OFF AND THE VEHICLE TO COMPLETELY STOP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/04/17*LJ THE CONSUMER REQUESTED A RESPONSE AND/OR STATUS REPORT. UPDATED 7/7/17*JS
NHTSA complaint #10907999 — an unverified report by a vehicle owner.