31 of the
498 complaints about the 2010 Toyota RAV4 are about the
engine — 6% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
60,000 miles.
Burns oil. No leaks and compression is spot on. Burns oil so bad that around every 2,000 miles, if you hit the brakes to hard it causes the car to stall. Whether it's in a parking lot or intersection. Has happened several times. Since I purchased the car in 2022. Has been inspected by Toyota mechanics on more than one occasion, but can't find any solution, have tried thicker oils, oil stabilizers and nothing helps.
NHTSA complaint #11652978 — an unverified report by a vehicle owner.
Arlington, TX
ENGINE
Engine oil is burning with out discharging from the engine. Can find no leak anywhere in the engine compartment. Constantly adding oil to the car as the oil indicator isn’t working either. The engine compression is spot on to manufacturers specifications. If the engine runs out of oil it could lead to a crash. Suspension: Loud popping in the rear drivers side when first moving. Don’t know if it is tie rod or something else. Don’t need whatever is causing the pop to break as that could lead to a crash.
NHTSA complaint #11650156 — an unverified report by a vehicle owner.
Saint Augustine, FL
ENGINE
Transmission vavle body issue and not safe to drive
NHTSA complaint #11515199 — an unverified report by a vehicle owner.
Bayonne, NJ
ENGINE
I have a 2010 Toyota rav4 limited and sometimes the car starts and sometimes it doesn’t but all the light come on but the car itself doesn’t start I replaced the battery, starter, starter safety switch but it still doesn’t start sometimes
NHTSA complaint #11507320 — an unverified report by a vehicle owner.
at 200,000 milesQuitman, MS
ENGINE AND ENGINE COOLING
The contact owns a 2010 Toyota RAV4. The contact stated that she gets her vehicle maintenance on a regular basis, however, when she took her vehicle to get serviced by an independent mechanic she was advised that the oil was low. The contact stated that they put oil in the vehicle, however, when it was time for the vehicle to get maintenance again, she was again advised that the oil was low and that the vehicle was leaking oil. The contact stated that after a while she noticed she was inputting 3 quarts of oil per week in the vehicle. The contact stated that there were no warning lights illuminated on the vehicle at the time of failure. The contact stated that she does not know if the vehicle was losing oil until she checks the oil, which occurs on a regular basis. The contact stated she did contact the manufacturer, who was not able to assist. The failure mileage was 200,000.
NHTSA complaint #11455202 — an unverified report by a vehicle owner.
Brooklyn, NYFire
ENGINE
While driving my vehicle, it began to smoke under the hood. I exited the highway in order to pull over in a safer location. Some smoke started coming through the vent in the car as I pulled over. I exited the car and moved away and small flames began at the air vents on the outside. After I called 911, The fire kept building until the front half of the car was engulfed. The fire department came and put out the fire. They weren’t sure the exact cause, but believe it started in the engine. My car was up to date on inspection and was not yet due for an oil change. No dashboard service lights were on beforehand. I had State Farm insurance and am not sure yet if they were able to find anything from their investigation.
NHTSA complaint #11445468 — an unverified report by a vehicle owner.
at 97,900 milesGallatin, TN
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2010 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was taken to another dealer, Nashville Toyota North (2400 Gallatin Pike N, Madison, TN 37115), and diagnosed that the rear differential coupling was leaking oil, the rear driver's side axle bearing was faulty, and the radiator was leaking. The rear differential coupling, rear driver's side axle bearing, and radiator needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was past the nine-year extended warranty coverage. The failure mileage was 97,900.
NHTSA complaint #11442313 — an unverified report by a vehicle owner.
Midland, MI
ENGINE
This car was bought for a new driver and we have had 2 separate occasions when she has gotten somewhere and the car wont start. All the warning lights come on, but will not do anything when you push the button. We can jump it and it will start. This is not safe for a young person that could get stranded at random somewhere, and is now afraid to take it somewhere. We have checked the connections and the battery has been checked and is fine. The other complaint is the rear suspension recall. The tires were rotated and now it has a vibration, I was told that because of the recall it cannot be aligned unless things are replaced because of the terrible fix job on the recall. If something is recalled it should be fixed correctly and not be a bandaid job. There should not be a cost associated with a cheap fix that caused more problems. We purchased this vehicle because of reputation, if they are not supporting their product, then it will go and no other toyota products will be purchased.
NHTSA complaint #11425256 — an unverified report by a vehicle owner.
at 118,540 milesOntario, CA
ENGINE
ODOMETER METER HAS BEEN TAMPERD WITH.
NHTSA complaint #11326074 — an unverified report by a vehicle owner.
at 80,000 milesNEW Albany, OH
ENGINE
INTERMITTENTLY, MY 2010 RAV4 ENGINE TURNS OFF, WHILE DRIVING, AND THEN TURNS BACK ON SHORTLY AFTER. THIS IS VERY DANGEROUS, AS YOU LOSE POWER STEERING AND BRAKES, MEANING VERY DIFFICULT TO STEER AND STOP. THIS HAPPENS WHEN THE CAR IS IN MOTION. NEVER HAD IT CUT OUT AT A STOP LIGHT. I'M THINKING IT'S THE ECM. THE CAR'S MAINTENANCE IS VERY UP TO DATE. MY DAUGHTER DRIVES THIS VEHICLE AND IT HAS HAPPENED TO HER NUMEROUS TIMES. I HAVE EXPERIENCED IT ONCE, SHORTLY AFTER GETTING THE CAR FROM THE TOYOTA DEALERSHIP. I ASKED THEM ABOUT IT AND THEY WEREN'T ABLE TO OFFER ANY SUGGESTIONS, OTHER THAN I COULD PAY THEM TO DIAGNOSE THE PROBLEM. THERE ARE NO ERROR CODES REGISTERED WHEN THIS HAPPENS, WHICH IS WHY I THINK IT'S THE ECM. TOYOTA HAS UPGRADED THE CODE LEVEL FOR THE ECM TWICE, SO I'M THINKING THERE ARE ISSUES THEY ADDRESSED IN UPGRADING THE CODE. I JUST CAN'T FIND WHAT THOSE UPGRADES FIXED ANYWHERE ONLINE. MY DAUGHTER IS AFRAID TO DRIVE THE CAR, AND IF THE DEALERSHIP ISN'T WILLING TO TALK TO TOYOTA FIRST ABOUT THE PROBLEM, I'M NOT GOING TO SHOVEL MONEY INTO THEIR POCKETS TO TINKER AROUND WITH IT...IT HAS TO HAPPEN IN THEIR PRESENCE, AS THEY SAY...
NHTSA complaint #11322232 — an unverified report by a vehicle owner.
at 70,000 milesChelsea, MA
ENGINE
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE CONSUMED TOO MUCH OIL AND WAS TAKEN EVERY SIX MONTHS TO BE SERVICED AT IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923, (978) 739-8300). THE CONTACT WAS NEVER INFORMED THAT THERE WAS AN ISSUE WITH THE OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN ABNORMAL SOUND DUE TO LACK OF OIL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA complaint #11267086 — an unverified report by a vehicle owner.
at 78,000 milesWashington, PA
ENGINE
SUV ACCELERATED WHEN I USED THE BRAKE! I WAS STOPPING AT RED LIGHT!
NHTSA complaint #11145236 — an unverified report by a vehicle owner.
at 137,000 milesBrockton, MA
ENGINE
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COPELAND TOYOTA, 1554 MAIN ST, BROCKTON, MA 02301) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 137,000.
NHTSA complaint #11060703 — an unverified report by a vehicle owner.
at 92,500 milesSkaneateles, NY
ENGINE
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 3 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE'S RPMS INCREASED, CAUSING THE VEHICLE TO JERK FORWARD. THE CONTACT APPLIED MORE BRAKE PRESSURE THAN NORMAL, WHICH CAUSED THE VEHICLE TO STOP AND THE RPMS TO DECREASE. THE VEHICLE FUNCTIONED NORMALLY. THE CONTACT INFORMED THE DEALER WHO STATED THAT, DUE TO THE AGE OF THE VEHICLE, THE FUEL INJECTORS MAY NEED CLEANING OR REPLACING. THE VEHICLE WAS NOT OFFICIALLY DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,500.
NHTSA complaint #10968274 — an unverified report by a vehicle owner.
at 120,000 milesPort Matilda, PA
ENGINE
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EVAP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 120,000. UPDATED 03/02/17*LJ
NHTSA complaint #10946227 — an unverified report by a vehicle owner.
at 97,000 milesFindlay, OH
ENGINE
CAR ACCELERATED AHEAD WHILE PULLING UP TO A STOP SIGN. THE HARDER I APPLIED THE BRAKES.... THE MORE IT TRIED TO SURGE AHEAD. FINALLY GOT IT STOPPED. THE SAME THING HAPPENED TO MY WIFE TODAY. SHE WAS PARKING THE CAR AND WHEN SHE TOUCHED THE BRAKE PEDAL, THE CAR SURGED AHEAD ON HER. SHE FINALLY ALSO GOT IT STOPPED BUT IT SCARED HER. WHEN IT HAPPENS, THE BRAKE PEDAL FEELS REALLY HARD AND THE MOTOR ACCELERATES EVEN THOUGH THE BRAKE PEDAL IS BEING PUSHED AND NOT THE GAS PEDAL. I CALLED MY LOCAL DEALER AND THEY ARE GOING TO GET IT IN TOMORROW TO CHECK IT OUT.
NHTSA complaint #10892896 — an unverified report by a vehicle owner.
at 20,000 milesBeverly, MA
ENGINE
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONER WAS ACTIVATED. THE CONTACT NOTICED WATER LEAKING ONTO THE CARPET IN THE FRONT DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHERE IT WAS DIAGNOSED THAT THE HOSE IN THE VEHICLE WAS INSTALLED INCORRECTLY AND WOULD NEED TO BE RE-INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
NHTSA complaint #10865315 — an unverified report by a vehicle owner.
at 124,128 milesColumbus, OH
ENGINE
LEFT A TOYOTA DEALERSHIP AFTER HAVING SERVICE . IT WAS RAINING OUTSIDE I HAD JUST JUMPED ON THE HIGHWAY AND MY 4 WHEEL DRIVE CHECK ENGINE LIGHT AND A THIRD LIGHT ALL CAME ON. I THEN DROVE TO AUTOZONE I WAS TOLD THAT I NEEDED A 02 SENSOR. BUT I HAD JUST LEFT THE TOYOTA DEALERSHIP AND WAS TOLD THERE WAS NO PROBLEMS WITH MY VEHICLE. I READ A POST ON YOUR WEBSITE AND WITH THE SAME CONCERN AND DECIDED TO ADD MY COMPLAINT. I WILL BE TAKING MY CAR BACK TO THE DEALERSHIP ON FRIDAY.
NHTSA complaint #10851154 — an unverified report by a vehicle owner.
at 86,000 milesMetter, GA
ENGINE
APRIL 2014: AT APPROXIMATELY 50,000 MILES, CHECK ENGINE LIGHT AND STABILITY CONTROLS ON DASH WHILE DRIVING. DEALER INFORMS THAT THERE IS A CHARCOAL CANISTER MALFUNCTION AND THE PART NEEDS TO BE REPLACED. DEALER PERFORMED REPAIR AND REPLACEMENT OF TOYOTA PARTS. PAID ~$900. FEBRUARY 2016: SAME LIGHTS ON DASH WHILE DRIVING. TAKE TO THE DEALER AND THE ERROR CODES INDICATE THE CHARCOAL CANISTER NEEDS TO BE REPLACED AGAIN. ESTIMATE $1020. THE PART IS NO LONGER UNDER 12-MONTH WARRANTY AS IT WAS REPLACED 20 MONTHS AGO.
NHTSA complaint #10839120 — an unverified report by a vehicle owner.
at 40,055 milesKenmore, NY
ENGINE
ON 07/06/14 THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED AT FULL THROTTLE WHILE STOPPED . CAR MOVED TOWARD MOTORCYCLE STOPPED AHEAD OF ME AT THE TRAFFIC SIGNAL EVEN THOUGH I WAS PUSHING HARD ON THE BRAKE. IF I HAD NOT TURNED THE IGNITION OFF I WOULD HAVE HIT THE MOTORCYCLE. TODAY 08/06/14 AT APROX. 20 MPH THE SAME THING HAPPENED. AS I WAS SLOWING FOR A TRAFFIC LIGHT, THE CAR ACCELERATOR WENT TO FULL THROTTLE UNCONTROLLABLY RUNNING THROUGH A RED LIGHT.
NHTSA complaint #10619192 — an unverified report by a vehicle owner.
at 25,000 milesCliffsidepark, NJ
ENGINE AND ENGINE COOLING
CLUNKING NOISE WHEN TURNING THE VEHICLE, A KNOCK OR RATTLE NOISE FROM ENGINE ..
NHTSA complaint #10578567 — an unverified report by a vehicle owner.
at 48,320 milesSAN Francisco, CA
ENGINE
AFTER COMPLETING A 5 BLOCK DOWNHILL DRIVE IN SECOND GEAR WITH LITTLE USE OF EITHER THE ACCELERATOR OR THE BRAKE, I THEN BRAKED AS I TURNED INTO MY GARAGE IN ORDER TO PARK MY VEHICLE. AS I ENTERED MY GARAGE AND WHILE STILL BRAKING AND AT SLOWING SPEED THE VEHICLE'S ENGINE SUDDENLY ACCELERATED AND THE VEHICLE LURCHED FORWARD VIOLENTLY. I IMMEDIATELY APPLIED HEAVY BRAKE PRESSURE AND UP SHIFTED IN AN ATTEMPT TO TAKE THE VEHICLE OUT OF GEAR. MY BRAKING MAY HAVE SLOWED, BUT DID NOT STOP, THE VEHICLE'S FORWARD ACCELERATION. WHEN I PUT THE VEHICLE INTO PARK, THE WHEELS LOCKED, FORWARD PROGRESS STOPPED (JUST IN FRONT OF THE BACK WALL OF MY GARAGE), AND I SHUT THE ENGINE OFF USING THE IGNITION SWITCH. I DID NOT THINK OF TRYING TO TURN OFF THE IGNITION SWITCH FIRST AND I DID NOT HAVE TIME FOR DIFFERENT OPTIONS; I HAD ONLY A FEW SECONDS TO GET THE VEHICLE UNDER CONTROL OR IT WOULD HAVE HIT THE BACK WALL OF MY GARAGE. ONCE THE ENGINE WAS STOPPED, I WAITED A FEW SECONDS, RESTARTED THE VEHICLE (WHICH STARTED NORMALLY), AND THEN BACKED INTO MY PARKING SPACE. I HAVE NOT USED THE VEHICLE SINCE. THE CONSUMER STATED HE EXPERIENCED SUDDEN ACCELERATION TWICE IN 4 YEARS. UPDATED 04/08/14
NHTSA complaint #10562066 — an unverified report by a vehicle owner.
at 60,000 milesPortage, MI
ENGINE
LEAKING WATER PUMP, REPLACED AT 60,000 MILE SERVICE INTERVAL.
NHTSA complaint #10484998 — an unverified report by a vehicle owner.
at 3,806 milesIthaca, NY
ENGINE
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT THE DEALER FOR ROUTINE MAINTENANCE THE TECHNICIAN NOTIFIED HIM THAT THE O RING SEAL WAS CRACKED AND LEAKING OIL. THE O RING WAS REPLACED. AFTER THE REPLACEMENT OF THE O RING THE CONTACT NOTICED A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE ENGINE WAS OUT OF OIL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE O RING WAS REPLACED. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,806.
NHTSA complaint #10479329 — an unverified report by a vehicle owner.
at 16,000 milesIndian River, MI
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS STOPPED AT A LIGHT WHEN THE ENGINE RPMS INCREASED TO 5000 ABNORMALLY. THE CONTACT PUT THE VEHICLE IN PARK AND ATTEMPTED TO TURN OFF THE VEHICLE, BUT THE VEHICLE WOULD NOT SHUT OFF IMMEDIATELY. ONCE THE VEHICLE WAS COMPLETELY SHUT OFF, THE CONTACT TURNED THE VEHICLE BACK ON AND THE VEHICLE BEGAN TO DRIVE NORMALLY. THE DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE DEFECT. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 16,000.
NHTSA complaint #10443450 — an unverified report by a vehicle owner.
at 8,647 milesST Helena, CA
ENGINE AND ENGINE COOLING
ON SEVERAL OCCASIONS THE CRUISE CONTROL DID NOT DISENGAGE, EITHER WHEN THE BRAKES WERE APPLIED OR THE LEVER PULLED. IT HAS ACCELERATED AT LEAST TWICE WHILE APPROACHING SLOWED TRAFFIC, AHEAD.
NHTSA complaint #10442072 — an unverified report by a vehicle owner.
at 18,200 milesSAN Francisco, CA
ENGINE AND ENGINE COOLING
WITH THE VEHICLE IN PARK AND THE BRAKE PEDAL DEPRESSED, THE ENGINE REVED IMMEDIATELY TO AROUND 6000 RPM WHEN STARTED. I TURNED OFF THE ENGINE WITHOUT SHIFTING OUT OF PARK, GOT OUT OF THE CAR, AND VISUALLY CHECKED THE FLOORMAT. IT WAS NOT TOUCHING THE THROTTLE PEDAL AND THE THROTTLE PEDAL DID NOT APPEAR TO BE DEPRESSED. AFTER APPROXIMATELY 1 MINUTE I STARTED THE ENGINE A SECOND TIME AND THE SAME THING OCCURRED. I THEN WAITED APPROXIMATELY 5 MINUTES, PUMPED THE THROTTLE PEDAL SEVERAL TIMES, THEN STARTED THE VEHICLE A THIRD TIME. THIS TIME THE VEHICLE STARTED NORMALLY (ENGINE IDLING). I THEN DROVE HOME WITHOUT FURTHER REVING ISSUES AND HAVE NOT HAD ANY REOCCURENCE SINCE THE INCIDENT DATE. I TOOK THE VEHICLE TO A LOCAL TOYOTA DEALERSHIP FOR SERVICE THE NEXT DAY AND WAS TOLD THAT IT WAS A FLOORMAT ISSUE, AND MY DRIVERSIDE FLOORMAT WAS REMOVED BY THE DEALERSHIP. I DISAGREE WITH THIS ASSESSMENT. IT IS IMPORTANT TO NOTE THAT BEFORE I HAD THE REVING ISSUE UPON STARTING THE VEHICLE, MY LAST INTERACTION WITH THE VEHICLE WAS TO HAVE MY FOOT COMPLETELY OFF THE GAS PEDAL AS I WAS STEERING THE CAR INTO A PARKING SPACE, WHEN I WAS USING ONLY THE BRAKE PEDAL TO MODERATE MY SPEED, WITH NO THROTTLE PEDAL PRESSURE BEING APPLIED BY ME, AND WITH THE ENGINE IDLING, AS IS NORMAL. DO NOT SEE HOW THIS COULD BE A RESIDUAL STUCK THROTTLE PEDAL ISSUE WHEN I RETURNED TO MY AUTOMOBLE AND STARTED THE ENGINE TO DRIVE AWAY. THE ONLY OTHER FACTOR WHICH MAY (OR MAY NOT) BE RELEVENT WAS THAT WHEN I TURNED THE ENGINE OFF AFTER PARKING, I DID NOT FIRST TURN THE RADIO OFF, WHICH I USUALLY DO. I BELIEVE I WAS TUNED TO A SATELLITE STATION AT THAT TIME (XM).
NHTSA complaint #10438609 — an unverified report by a vehicle owner.
at 26,000 milesEndicott, NY
ENGINE AND ENGINE COOLING
ON A PUBLIC MAIN STREET TRAVELING 35-45 MPH, STARTED TO BRAKE TO STOP FOR A LIGHT CHANGING FROM YELLOW TO RED. AS THE BRAKE WAS APPLIED, THE ENGINE BEGAN TO REV TO 5000 RPM. THE BRAKES WERE HOLDING BACK THE CAR, BUT THE ACCELERATION WAS PERSISTENT. THE CAR BARELY STOPPED BEFORE ENTERING THE INTERSECTION, BUT THE ENGINE REMAINED AT WHAT APPEARED TO BE FULL THROTTLE. I SHIFTED THE STOPPED VEHICLE INTO PARK ON THIS AUTOMATIC TRANSAXLE VEHICLE. THE ENGINE/TRANSAXLE MADE A SIGNIFICANT "BANG" AS IT WAS SHIFTED, THE ENGINE STOPPED REVVING AND THE ACCELERATOR PEDAL SHOT BACK TOWARD MY LEG HITTING MY ANKLE. AT NO TIME DID MY RIGHT FOOT LEAVE THE BRAKE PEDAL. IN FACT, I WAS PRESSING THE BRAKE WITH ALL MY STRENGTH TO COMPLETE THE STOP. THIS IS THE THIRD TIME SOMETHING LIKE THIS HAS BEEN REPORTED BY FAMILY MEMBERS. IT WAS MY FIRST DIRECT EXPERIENCE WITH IT AND THE VEHICLE IS JUST OVER A YEAR OLD. IT HAS BEEN INTO THE DEALER FOR THIS REASON AND RECEIVED A RECALL UPGRADE SEVERAL MONTHS AGO DURING A ROUTINE FREE MAINTENANCE VISIT. I HAVE CONTACTED TOYOTA DIRECTLY TO TERMINATE MY LEASE ON THIS AND ANOTHER EXACT SAME MAKE/MODEL/YEAR LEASED THE SAME DAY. I FEEL THAT TOYOTA HAS NOT FIXED THE ISSUES FROM 2010 AND THAT ADJUSTMENTS TO THE FLOOR MATS AND ACCELERATOR PEDAL ARE NOT ADDRESSING WHAT IS REALLY WRONG. THE FACT THAT BOTH VEHICLES WERE SUPPOSED TO HAVE RECEIVED "REPROGRAMMING" TO SOLVE THIS ISSUE LEADS ME TO BELIEVE THERE IS A SOFTWARE PROBLEM THAT REMAINS UNDISCOVERED. UPDATED 10/03/11
NHTSA complaint #10426439 — an unverified report by a vehicle owner.
at 12,197 milesNanuet, NYCrash
ENGINE AND ENGINE COOLING
I WAS DRIVING ALONE INTO THE GERMONDS VILLAGE CONDOMINIUM DEVELOPMENT LOCATED OFF EASTLYN DRIVE NEAR ROUTE 304 IN BARDONIA, NY. I DROVE SLOWLY INTO THE COMPLEX PARKING LOT. I TURNED RIGHT TO PARK IN A SPACE IN FRONT OF A GARBAGE COLLECTION STRUCTURE. WHILE ENTERING THIS SPACE, I WAS DRIVING VERY SLOWLY. I PLACED MY FOOT ON THE BRAKE TO STOP WHEN SUDDENLY THE CAR ACCELERATED, MADE A 'CHANGING-OF-GEAR TYPE SOUND' AND CATAPULTED INTO THE GARBAGE STRUCTURE AT A VERY HIGH RATE OF SPEED. THE STRUCTURE CAUSED THE CAR TO STOP. I PUT THE CAR INTO PARK AND SHUT THE ENGINE OFF. NOTABLY, NEITHER THE DRIVER SIDE OR PASSENGER SIDE AIRBAGS DEPLOYED. I WAS SHAKEN AND VERY SCARED BUT NOT INJURED. THE CAR SUSTAINED HEAVY DAMAGE TO THE FRONT END, FRONT RIGHT SIDE AND THE RIGHT FRONT TIRE. THE STRUCTURE (BRICK SIDES WITH GARAGE DOOR IN MIDDLE) ALSO SUSTAINED HEAVY DAMAGE ESPECIALLY THE BRICKS ON THE RIGHT SIDE THAT CRUMBLED. I NOTIFIED TOYOTA AND AWAIT THEIR ENGINEERING INSPECTION.
NHTSA complaint #10380469 — an unverified report by a vehicle owner.
at 3,100 milesPataskala, OH
ENGINE AND ENGINE COOLING
ON SEPTEMBER 1 I WAS DRIVING IN A CONGESTED AREA APPROACHING AN INTERSECTION WITH STOPPED TRAFFIC. AS I WAS APPLYING MY BRAKES I SUDDENLY FELT MY 2010 TOYOTA RAV4 LURCH FORWARD - AT FIRST I THOUGHT I HAD BEEN HIT FROM BEHIND, BUT A QUICK GLANCE IN MY REARVIEW MIRROR INDICATED THE CAR BEHIND ME WAS STILL AT A SAFE DISTANCE. I QUICKLY TURNED OFF MY RADIO TO HEAR MY ENGINE ROARING AS I WAS CONTINUING TO APPLY THE BRAKES. I THEN PUT THE RAV4 IN NEUTRAL WHILE THE ENGINE CONTINUED TO ROAR. ONCE IN NEUTRAL, THE RAV4 CAME TO A STOP. I THEN DEPRESSED THE ACCELERATOR SEVERAL TIMES AND THE ENGINE SETTLED DOWN. AS I APPROACHED THE INTERSECTION I WAS TRAVELING AT A SLOW RATE OF SPEED. WHEN I APPLIED THE BRAKES THE RAV 4 WAS SLOWLY COMING TO A STOP UNTIL I FELT THE CAR LURCH FORWARD. ONCE I BEGAN APPLYING THE BRAKES I DID NOT TAKE MY FOOT OFF THE BRAKE PEDAL, NOR DID I APPLY ANY PRESSURE TO THE ACCELERATOR. IN ADDITION, MY CARPET MAT WAS SEVERAL INCHES AWAY FROM THE ACCELERATOR PEDAL AT ALL TIMES. IN MY MIND, THIS IS CLEARLY AN ACCELERATION ISSUE THAT EASILY COULD HAVE RESULTED IN AN ACCIDENT IF I HAD NOT PUT THE TRANSMISSION INTO NEUTRAL. I ALSO FILED A COMPLAINT WITH TOYOTA. THE TOYOTA CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10354084 — an unverified report by a vehicle owner.